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April 2, 2023

Enhancing Security Teams with AI-Powered Email Solutions

Discover email-based attack challenges & how AI security solutions can tackle these attacks with autonomous action, optimized workflows, and user visibility.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dan Fein
VP, Product
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02
Apr 2023

The modern security team faces challenges on all fronts – it is too often overstretched dealing with an increased attack surface, enabling workforces for secure remote work, and managing multiple security tools to protect that workforce. Added to that, the surge in more sophisticated phishing campaigns – now supported by AI tools – means that it’s harder than ever to pre-empt attacks. 

The needs of the security team should be a key consideration when deploying an email security solution, as it’s them who will be accountable for the success and maintenance of the product. Minimizing time spent inside the user interface – through trusted detection and response technology combined with intuitive reporting and optimized workflows – should be front of mind for vendors in order to assure teams of their value.

Taking security teams off the frontline 

No team should be spending all of their time maintaining email security policies, releasing emails that shouldn’t have been held, or holding back emails that should have been – all the things that traditional email security solutions have almost forced them to become accustomed to. A day in the life of an admin shouldn’t include tens – and certainly not hundreds – of minutes spent in their email security dashboard. 

At the moment, teams are logging in far too often, and when they do, they’re forced to make individual decisions about safe listing and blocking domains, or releasing emails. These can lead to the creation of blanket rules that open up future windows for attackers – unintended consequences that ultimately create more work in the future. This type of hand-to-hand combat puts security teams on the frontline, when their time could be much better spent doing the high-level strategic work humans are best at.  

Understanding You: A Different Approach to Email Security

In today’s discussions about email security, there is a consensus that relying on a gateway is no longer feasible. The new era is one of ICES (Integrated cloud email security) solutions and other tools leveraging artificial intelligence and APIs. But there's no point adopting new technology with an old philosophy – and most of these solutions use AI to automate the same old approach: looking at past attacks to try and stop the next. 

This is where Darktrace/Email takes a fundamentally different and unique approach. It’s not just about using AI; it’s about using it in the right capacity. Our AI understands you – learning where users log in from, who they email, their behavior throughout the day – to tailor the detection and response process according to their individual profile. There’s no point withholding an email if only a tiny element of it poses a risk – Darktrace/Email takes the least aggressive action required to neutralize a threat. Instead of a blanket allow-deny criteria, it can rewrite links or withhold attachments based on its knowledge of the user’s normal inbox activity. Stopping malicious emails while allowing legitimate emails through – with risky elements neutralized – lifts security teams out of the fire-fighting activities described earlier and frees up their time for more strategic and valuable decision-making.

This is going to get me to reduce my current email security stack… this is going to take it to that level that I need it to”

- Early Look Customer, Darktrace/Email 

Account Takeover 

Embedded account takeover protection is an essential component of modern email security. Security teams need visibility not just over email breaches but of what happens once an attacker has control of an inbox, particularly in the most damaging use cases like Business Email Compromise (BEC) and ransomware. This entails understanding a user’s behavior in their inbox, outbound emails and beyond into their wider account activity. Darktrace captures a user’s activity across email and their Microsoft or Google account in a single pane of glass – detecting and countering all of the markers that could signify a compromised account.  

Insights from other cloud applications and network devices gleaned from Darktrace's wider visibility of the business can bring a 360° understanding of the user, further enhancing detection of account takeover and other harmful activity.

Figure 1: A 360° understanding of a user reveals their digital touchpoints beyond Microsoft

What ‘user-friendly’ actually looks like 

The best user interface is one that you never have to log into. In an ideal world, teams are able to visit their tools less frequently because intelligent AI is automating work previously done by humans. This is made possible by Darktrace’s precision detection and response technology, which takes appropriate action on emails and accounts to neutralize threats without disrupting day-to-day business operations. 

The second-best user interface is one where you can quickly log in and get key insights fast, whether that’s regarding an action taken or the current activity of a user – and then get out. Darktrace/Email enables teams to get key information quickly, at both a high and granular level.  The dashboard offers immediate insights into users and emails, with a real-time snapshot of active user identities, targeted user and actioned emails, segmented by type of attack. 

At every touchpoint, Darktrace reduces friction with optimized workflows. From being able to quickly identify VIPs to safely previewing links and attachments, security teams can get the information they need without needing to switch between windows or navigate inaccessible interfaces. Explainable AI gives users natural-language summaries of individual emails or the overall health of an email environment, and simplified action flows allow security teams to personalize security for different employees – for example, sending VIPs a unique notification, or taking extra precautions around employees who work in accounting. Taken together, this meaning that admins can spend even less time managing policies. 

Figure 2: Darktrace/Email dashboard displaying key information about the email environment in a single pane of glass

The ideal interface is also the one that’s the most accessible to you. The mobile app guarantees convenience for security teams, making available all the main functions of the interface for on-the-go analysis at any time or place. Teams can travel or leave the office while retaining the peace of mind that if a critical incident was to occur, they would be able to get instant visibility on the data and take action without needing to get back to their desks.  

Figure 3: Security admins are able to preview, analyze, and act on emails directly from the Darktrace Mobile App

With every passing day, the security team can rest easier. Every activity is taken into account to help the AI tune and adapt over time to become even better at detecting and responding to threats.   

Having email on the app is going to be game changing” 

- Early Look Customer, Darktrace/Email 

Getting the full picture

Most often, email is the entry point from which a threat actor moves stealthily throughout an organization collecting information and assets. Most solutions look at email in isolation, without prioritizing or connecting disparate events into a wider pattern. 

In contrast, Darktrace/Email integrates seamlessly with Darktrace's Cyber AI Analyst, a technology that conducts autonomous enterprise-wide investigations around every alert produced by the wider Darktrace platform. Through this integration, malicious email activity is analyzed and displayed in the context of the full security incident to which it belongs. As a result, security teams can see why and how a wider problem might have originated in email and spread to other apps, endpoints, or the wider corporate network.

Empowering employees to take an active role in security

The role of the security team can be made more difficult if employees take a lax or disengaged approach to security – or if a user is given too much control, and has the ability to make potentially dangerous decisions. Training employees on security procedures is another to-do which can easily fall to the bottom of the agenda during busy periods, especially as point-in-time phishing simulations have proven to be not particularly effective. 

To this end, Darktrace/Email uses Explainable AI to say in natural language what it thought about an email, and delivers its findings not just to the security team, but optionally to the wider workforce as well. Delivered in the form of contextual banners in emails, periodic digests, or directly in Outlook, these insights transform security education from a quarterly or yearly exercise into real-time security awareness. Our next blog will dive deeper into how employee engagement can support the security team’s efforts and harden defenses throughout the organization. 

Because Darktrace is built on a fundamentally different approach, it not only stops novel and targeted sophisticated attacks but allows legitimate emails to flow through. This is what makes it a truly set-and-forget technology, with the AI taking on much of the heavy lifting previously undertaken by security teams. 

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dan Fein
VP, Product

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August 8, 2025

Ivanti Under Siege: Investigating the Ivanti Endpoint Manager Mobile Vulnerabilities (CVE-2025-4427 & CVE-2025-4428)

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Ivanti & Edge infrastructure exploitation

Edge infrastructure exploitations continue to prevail in today’s cyber threat landscape; therefore, it was no surprise that recent Ivanti Endpoint Manager Mobile (EPMM) vulnerabilities CVE-2025-4427 and CVE-2025-4428 were exploited targeting organizations in critical sectors such as healthcare, telecommunications, and finance across the globe, including across the Darktrace customer base in May 2025.

Exploiting these types of vulnerabilities remains a popular choice for threat actors seeking to enter an organization’s network to perform malicious activity such as cyber espionage, data exfiltration and ransomware detonation.

Vulnerabilities in Ivanti EPMM

Ivanti EPMM allows organizations to manage and configure enterprise mobile devices. On May 13, 2025, Ivanti published a security advisory [1] for their Ivanti Endpoint Manager Mobile (EPMM) devices addressing a medium and high severity vulnerability:

  • CVE-2025-4427, CVSS: 5.6: An authentication bypass vulnerability
  • CVE-2025-4428, CVSS: 7.2: Remote code execution vulnerability

Successfully exploiting both vulnerabilities at the same time could lead to unauthenticated remote code execution from an unauthenticated threat actor, which could allow them to control, manipulate, and compromise managed devices on a network [2].

Shortly after the disclosure of these vulnerabilities, external researchers uncovered evidence that they were being actively exploited in the wild and identified multiple indicators of compromise (IoCs) related to post-exploitation activities for these vulnerabilities [2] [3]. Research drew particular attention to the infrastructure utilized in ongoing exploitation activity, such as leveraging the two vulnerabilities to eventually deliver malware contained within ELF files from Amazon Web Services (AWS) S3 bucket endpoints and to deliver KrustyLoader malware for persistence. KrustyLoader is a Rust based malware that was discovered being downloaded in compromised Ivanti Connect Secure systems back in January 2024 when the zero-day critical vulnerabilities; CVE-2024-21887 and CVE-2023-46805 [10].

This suggests the involvement of the threat actor UNC5221, a suspected China-nexus espionage actor [3].

In addition to exploring the post-exploit tactics, techniques, and procedures (TTPs) observed for these vulnerabilities across Darktrace’s customer base, this blog will also examine the subtle changes and similarities in the exploitation of earlier Ivanti vulnerabilities—specifically Ivanti Connect Secure (CS) and Policy Secure (PS) vulnerabilities CVE-2023-46805 and CVE-2024-21887 in early 2024, as well as CVE-2025-0282 and CVE-2025-0283, which affected CS, PS, and Zero Trust Access (ZTA) in January 2025.

Darktrace Coverage

In May 2025, shortly after Ivanti disclosed vulnerabilities in their EPMM product, Darktrace’s Threat Research team identified attack patterns potentially linked to the exploitation of these vulnerabilities across multiple customer environments. The most noteworthy attack chain activity observed included exploit validation, payload delivery via AWS S3 bucket endpoints, subsequent delivery of script-based payloads, and connections to dpaste[.]com, possibly for dynamic payload retrieval. In a limited number of cases, connections were also made to an IP address associated with infrastructure linked to SAP NetWeaver vulnerability CVE-2025-31324, which has been investigated by Darktrace in an earlier case.

Exploit Validation

Darktrace observed devices within multiple customer environments making connections related to Out-of-Band Application Security Testing (OAST). These included a range of DNS requests and connections, most of which featured a user agent associated with the command-line tool cURL, directed toward associated endpoints. The hostnames of these endpoints consisted of a string of randomly generated characters followed by an OAST domain, such as 'oast[.]live', 'oast[.]pro', 'oast[.]fun', 'oast[.]site', 'oast[.]online', or 'oast[.]me'. OAST endpoints can be leveraged by malicious actors to trigger callbacks from targeted systems, such as for exploit validation. This activity, likely representing the initial phase of the attack chain observed across multiple environments, was also seen in the early stages of previous investigations into the exploitation of Ivanti vulnerabilities [4]. Darktrace also observed similar exploit validation activity during investigations conducted in January 2024 into the Ivanti CS vulnerabilities CVE-2023-46805 and CVE-2024-21887.

Payload Delivery via AWS

Devices across multiple customer environments were subsequently observed downloading malicious ELF files—often with randomly generated filenames such as 'NVGAoZDmEe'—from AWS S3 bucket endpoints like 's3[.]amazonaws[.]com'. These downloads occurred over HTTP connections, typically using wget or cURL user agents. Some of the ELF files were later identified to be KrustyLoader payloads using open-source intelligence (OSINT). External researchers have reported that the KrustyLoader malware is executed in cases of Ivanti EPMM exploitation to gain and maintain a foothold in target networks [2].

In one customer environment, after connections were made to the endpoint fconnect[.]s3[.]amazonaws[.]com, Darktrace observed the target system downloading the ELF file mnQDqysNrlg via the user agent Wget/1.14 (linux-gnu). Further investigation of the file’s SHA1 hash (1dec9191606f8fc86e4ae4fdf07f09822f8a94f2) linked it to the KrustyLoader malware [5]. In another customer environment, connections were instead made to tnegadge[.]s3[.]amazonaws[.]com using the same user agent, from which the ELF file “/dfuJ8t1uhG” was downloaded. This file was also linked to KrustyLoader through its SHA1 hash (c47abdb1651f9f6d96d34313872e68fb132f39f5) [6].

The pattern of activity observed so far closely mirrors previous exploits associated with the Ivanti vulnerabilities CVE-2023-46805 and CVE-2024-21887 [4]. As in those cases, Darktrace observed exploit validation using OAST domains and services, along with the use of AWS endpoints to deliver ELF file payloads. However, in this instance, the delivered payload was identified as KrustyLoader malware.

Later-stage script file payload delivery

In addition to the ELF file downloads, Darktrace also detected other file downloads across several customer environments, potentially representing the delivery of later-stage payloads.

The downloaded files included script files with the .sh extension, featuring randomly generated alphanumeric filenames. One such example is “4l4md4r.sh”, which was retrieved during a connection to the IP address 15.188.246[.]198 using a cURL-associated user agent. This IP address was also linked to infrastructure associated with the SAP NetWeaver remote code execution vulnerability CVE-2025-31324, which enables remote code execution on NetWeaver Visual Composer. External reporting has attributed this infrastructure to a China-nexus state actor [7][8][9].

In addition to the script file downloads, devices on some customer networks were also observed making connections to pastebin[.]com and dpaste[.]com, two sites commonly used to host or share malicious payloads or exploitation instructions [2]. Exploits, including those targeting Ivanti EPMM vulnerabilities, can dynamically fetch malicious commands from sites like dpaste[.]com, enabling threat actors to update payloads. Unlike the previously detailed activity, this behavior was not identified in any prior Darktrace investigations into Ivanti-related vulnerabilities, suggesting a potential shift in the tactics used in post-exploitation stages of Ivanti attacks.

Conclusion

Edge infrastructure vulnerabilities, such as those found in Ivanti EPMM and investigated across customer environments with Darktrace / NETWORK, have become a key tool in the arsenal of attackers in today’s threat landscape. As highlighted in this investigation, while many of the tactics employed by threat actors following successful exploitation of vulnerabilities remain the same, subtle shifts in their methods can also be seen.

These subtle and often overlooked changes enable threat actors to remain undetected within networks, highlighting the critical need for organizations to maintain continuous extended visibility, leverage anomaly based behavioral analysis, and deploy machine speed intervention across their environments.

Credit to Nahisha Nobregas (Senior Cyber Analyst) and Anna Gilbertson (Senior Cyber Analyst)

Appendices

Mid-High Confidence IoCs

(IoC – Type - Description)

-       trkbucket.s3.amazonaws[.]com – Hostname – C2 endpoint

-       trkbucket.s3.amazonaws[.]com/NVGAoZDmEe – URL – Payload

-       tnegadge.s3.amazonaws[.]com – Hostname – C2 endpoint

-       tnegadge.s3.amazonaws[.]com/dfuJ8t1uhG – URL – Payload

-       c47abdb1651f9f6d96d34313872e68fb132f39f5 - SHA1 File Hash – Payload

-       4abfaeadcd5ab5f2c3acfac6454d1176 - MD5 File Hash - Payload

-       fconnect.s3.amazonaws[.]com – Hostname – C2 endpoint

-       fconnect.s3.amazonaws[.]com/mnQDqysNrlg – URL - Payload

-       15.188.246[.]198 – IP address – C2 endpoint

-       15.188.246[.]198/4l4md4r.sh?grep – URL – Payload

-       185.193.125[.]65 – IP address – C2 endpoint

-       185.193.125[.]65/c4qDsztEW6/TIGHT_UNIVERSITY – URL – C2 endpoint

-       d8d6fe1a268374088fb6a5dc7e5cbb54 – MD5 File Hash – Payload

-       64.52.80[.]21 – IP address – C2 endpoint

-       0d8da2d1.digimg[.]store – Hostname – C2 endpoint

-       134.209.107[.]209 – IP address – C2 endpoint

Darktrace Model Detections

-       Compromise / High Priority Tunnelling to Bin Services (Enhanced Monitoring Model)

-       Compromise / Possible Tunnelling to Bin Services

-       Anomalous Server Activity / New User Agent from Internet Facing System

-       Compliance / Pastebin

-       Device / Internet Facing Device with High Priority Alert

-       Anomalous Connection / Callback on Web Facing Device

-       Anomalous File / Script from Rare External Location

-       Anomalous File / Incoming ELF File

-       Device / Suspicious Domain

-       Device / New User Agent

-       Anomalous Connection / Multiple Connections to New External TCP Port

-       Anomalous Connection / New User Agent to IP Without Hostname

-       Anomalous File / EXE from Rare External Location

-       Anomalous File / Internet Facing System File Download

-       Anomalous File / Multiple EXE from Rare External Locations

-       Compromise / Suspicious HTTP and Anomalous Activity

-       Device / Attack and Recon Tools

-       Device / Initial Attack Chain Activity

-       Device / Large Number of Model Alerts

-       Device / Large Number of Model Alerts from Critical Network Device

References

1.     https://forums.ivanti.com/s/article/Security-Advisory-Ivanti-Endpoint-Manager-Mobile-EPMM?language=en_US

2.     https://blog.eclecticiq.com/china-nexus-threat-actor-actively-exploiting-ivanti-endpoint-manager-mobile-cve-2025-4428-vulnerability

3.     https://www.wiz.io/blog/ivanti-epmm-rce-vulnerability-chain-cve-2025-4427-cve-2025-4428

4.     https://www.darktrace.com/blog/the-unknown-unknowns-post-exploitation-activities-of-ivanti-cs-ps-appliances

5.     https://www.virustotal.com/gui/file/ac91c2c777c9e8638ec1628a199e396907fbb7dcf9c430ca712ec64a6f1fcbc9/community

6.     https://www.virustotal.com/gui/file/f3e0147d359f217e2aa0a3060d166f12e68314da84a4ecb5cb205bd711c71998/community

7.     https://www.virustotal.com/gui/ip-address/15.188.246.198

8.     https://blog.eclecticiq.com/china-nexus-nation-state-actors-exploit-sap-netweaver-cve-2025-31324-to-target-critical-infrastructures

9.     https://www.darktrace.com/blog/tracking-cve-2025-31324-darktraces-detection-of-sap-netweaver-exploitation-before-and-after-disclosure

10.  https://www.synacktiv.com/en/publications/krustyloader-rust-malware-linked-to-ivanti-connectsecure-compromises

The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.

Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein.

Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.

Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.

The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content without notice.

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About the author
Nahisha Nobregas
SOC Analyst

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August 7, 2025

How CDR & Automated Forensics Transform Cloud Incident Response

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Introduction: Cloud investigations

In cloud security, speed, automation and clarity are everything. However, for many SOC teams, responding to incidents in the cloud is often very difficult especially when attackers move fast, infrastructure is ephemeral, and forensic skills are scarce.

In this blog we will walk through an example that shows exactly how Darktrace Cloud Detection and Response (CDR) and automated cloud forensics together, solve these challenges, automating cloud detection, and deep forensic investigation in a way that’s fast, scalable, and deeply insightful.

The Problem: Cloud incidents are hard to investigate

Security teams often face three major hurdles when investigating cloud detections:

Lack of forensic expertise: Most SOCs and security teams aren’t natively staffed with forensics specialists.

Ephemeral infrastructure: Cloud assets spin up and down quickly, leaving little time to capture evidence.

Lack of existing automation: Gathering forensic-level data often requires manual effort and leaves teams scrambling around during incidents — accessing logs, snapshots, and system states before they disappear. This process is slow and often blocked by permissions, tooling gaps, or lack of visibility.

How Darktrace augments cloud investigations

1. Darktrace’s CDR finds anomalous activity in the cloud

An alert is generated for a large outbound data transfer from an externally facing EC2 instance to a rare external endpoint. It’s anomalous, unexpected, and potentially serious.

2. AI-led investigation stitches together the incident for a SOC analyst to look into

When a security incident unfolds, Darktrace’s Cyber AI Analyst TM is the first to surface it, automatically correlating behaviors, surfacing anomalies, and presenting a cohesive incident summary. It’s fast, detailed, and invaluable.

Once the incident is created, more questions are raised.

  • How were the impacted resources compromised?
  • How did the attack unfold over time – what tools and malware were used?
  • What data was accessed and exfiltrated?

What you’ll see as a SOC analyst: The incident begins in Darktrace’s Threat Visualizer, where a Cyber AI Analyst incident has been generated automatically highlighting large anomalous data transfer to a suspicious external IP. This isn’t just another alert, it’s a high-fidelity signal backed by Darktrace’s Self-Learning AI.

Cyber AI Analyst incident created for anomalous outbound data transfer
Figure 1: Cyber AI Analyst incident created for anomalous outbound data transfer

The analyst can then immediately pivot to Darktrace / CLOUD’s architecture view (see below), gaining context on the asset’s environment, ingress/egress points, connected systems, potential attack paths and whether there are any current misconfigurations detected on the asset.

Darktrace / CLOUD architecture view providing critical cloud context
Figure 2: Darktrace / CLOUD architecture view providing critical cloud context

3. Automated forensic capture — No expertise required

Then comes the game-changer, Darktrace’s recent acquisition of Cado enhances its cloud forensics capabilities. From the first alert triggered, Darktrace has already kicked in and automatically processed and analyzed a full volume capture of the EC2. Everything, past and present, is preserved. No need for manual snapshots, CLI commands, or specialist intervention.

Darktrace then provides a clear timeline highlighting the evidence and preserving it. In our example we identify:

  • A brute-force attempt on a file management app, followed by a successful login
  • A reverse shell used to gain unauthorized remote access to the EC2
  • A reverse TCP connection to the same suspicious IP flagged by Darktrace
  • Attacker commands showing how the data was split and prepared for exfiltration
  • A file (a.tar) created from two sensitive archives: product_plans.zip and research_data.zip

All of this is surfaced through the timeline view, ranked by significance using machine learning. The analyst can pivot through time, correlate events, and build a complete picture of the attack — without needing cloud forensics expertise.

Darktrace even gives the ability to:

  • Download and inspect gathered files in full detail, enabling teams to verify exactly what data was accessed or exfiltrated.
  • Interact with the file system as if it were live, allowing investigators to explore directories, uncover hidden artifacts, and understand attacker movement with precision.
Figure 3 Cado critical forensic investigation automated insights
Figure 3: Cado critical forensic investigation automated insights
Figure 4: Cado forensic file analysis of reverse shell and download option
Figure 5: a.tar created from two sensitive archives: product_plans.zip and research_data.zip
Figure 6: Traverse the full file system of the asset

Why this matters?

This workflow solves the hardest parts of cloud investigation:

  1. Capturing evidence before it disappears
  2. Understanding attacker behavior in detail - automatically
  3. Linking detections to impact with full incident visibility

This kind of insight is invaluable for organizations especially regulated industries, where knowing exactly what data was affected is critical for compliance and reporting. It’s also a powerful tool for detecting insider threats, not just external attackers.

Darktrace / CLOUD and Cado together acts as a force multiplier helping with:

  • Reducing investigation time from hours to minutes
  • Preserving ephemeral evidence automatically
  • Empowering analysts with forensic-level visibility

Cloud threats aren’t slowing down. Your response shouldn’t either. Darktrace / CLOUD + Cado gives your SOC the tools to detect, contain, and investigate cloud incidents — automatically, accurately, and at scale.

[related-resource]

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About the author
Adam Stevens
Director of Product, Cloud Security
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