Enhancing Security Teams with AI-Powered Email Solutions
Discover email-based attack challenges & how AI security solutions can tackle these attacks with autonomous action, optimized workflows, and user visibility.
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dan Fein
VP, Product
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02
Apr 2023
The modern security team faces challenges on all fronts – it is too often overstretched dealing with an increased attack surface, enabling workforces for secure remote work, and managing multiple security tools to protect that workforce. Added to that, the surge in more sophisticated phishing campaigns – now supported by AI tools – means that it’s harder than ever to pre-empt attacks.
The needs of the security team should be a key consideration when deploying an email security solution, as it’s them who will be accountable for the success and maintenance of the product. Minimizing time spent inside the user interface – through trusted detection and response technology combined with intuitive reporting and optimized workflows – should be front of mind for vendors in order to assure teams of their value.
Taking security teams off the frontline
No team should be spending all of their time maintaining email security policies, releasing emails that shouldn’t have been held, or holding back emails that should have been – all the things that traditional email security solutions have almost forced them to become accustomed to. A day in the life of an admin shouldn’t include tens – and certainly not hundreds – of minutes spent in their email security dashboard.
At the moment, teams are logging in far too often, and when they do, they’re forced to make individual decisions about safe listing and blocking domains, or releasing emails. These can lead to the creation of blanket rules that open up future windows for attackers – unintended consequences that ultimately create more work in the future. This type of hand-to-hand combat puts security teams on the frontline, when their time could be much better spent doing the high-level strategic work humans are best at.
Understanding You: A Different Approach to Email Security
In today’s discussions about email security, there is a consensus that relying on a gateway is no longer feasible. The new era is one of ICES (Integrated cloud email security) solutions and other tools leveraging artificial intelligence and APIs. But there's no point adopting new technology with an old philosophy – and most of these solutions use AI to automate the same old approach: looking at past attacks to try and stop the next.
This is where Darktrace/Email takes a fundamentally different and unique approach. It’s not just about using AI; it’s about using it in the right capacity. Our AI understands you – learning where users log in from, who they email, their behavior throughout the day – to tailor the detection and response process according to their individual profile. There’s no point withholding an email if only a tiny element of it poses a risk – Darktrace/Email takes the least aggressive action required to neutralize a threat. Instead of a blanket allow-deny criteria, it can rewrite links or withhold attachments based on its knowledge of the user’s normal inbox activity. Stopping malicious emails while allowing legitimate emails through – with risky elements neutralized – lifts security teams out of the fire-fighting activities described earlier and frees up their time for more strategic and valuable decision-making.
This is going to get me to reduce my current email security stack… this is going to take it to that level that I need it to”
Embedded account takeover protection is an essential component of modern email security. Security teams need visibility not just over email breaches but of what happens once an attacker has control of an inbox, particularly in the most damaging use cases like Business Email Compromise (BEC) and ransomware. This entails understanding a user’s behavior in their inbox, outbound emails and beyond into their wider account activity. Darktrace captures a user’s activity across email and their Microsoft or Google account in a single pane of glass – detecting and countering all of the markers that could signify a compromised account.
Insights from other cloud applications and network devices gleaned from Darktrace's wider visibility of the business can bring a 360° understanding of the user, further enhancing detection of account takeover and other harmful activity.
Figure 1: A 360° understanding of a user reveals their digital touchpoints beyond Microsoft
What ‘user-friendly’ actually looks like
The best user interface is one that you never have to log into. In an ideal world, teams are able to visit their tools less frequently because intelligent AI is automating work previously done by humans. This is made possible by Darktrace’s precision detection and response technology, which takes appropriate action on emails and accounts to neutralize threats without disrupting day-to-day business operations.
The second-best user interface is one where you can quickly log in and get key insights fast, whether that’s regarding an action taken or the current activity of a user – and then get out. Darktrace/Email enables teams to get key information quickly, at both a high and granular level. The dashboard offers immediate insights into users and emails, with a real-time snapshot of active user identities, targeted user and actioned emails, segmented by type of attack.
At every touchpoint, Darktrace reduces friction with optimized workflows. From being able to quickly identify VIPs to safely previewing links and attachments, security teams can get the information they need without needing to switch between windows or navigate inaccessible interfaces. Explainable AI gives users natural-language summaries of individual emails or the overall health of an email environment, and simplified action flows allow security teams to personalize security for different employees – for example, sending VIPs a unique notification, or taking extra precautions around employees who work in accounting. Taken together, this meaning that admins can spend even less time managing policies.
Figure 2: Darktrace/Email dashboard displaying key information about the email environment in a single pane of glass
The ideal interface is also the one that’s the most accessible to you. The mobile app guarantees convenience for security teams, making available all the main functions of the interface for on-the-go analysis at any time or place. Teams can travel or leave the office while retaining the peace of mind that if a critical incident was to occur, they would be able to get instant visibility on the data and take action without needing to get back to their desks.
Figure 3: Security admins are able to preview, analyze, and act on emails directly from the Darktrace Mobile App
With every passing day, the security team can rest easier. Every activity is taken into account to help the AI tune and adapt over time to become even better at detecting and responding to threats.
Having email on the app is going to be game changing”
- Early Look Customer, Darktrace/Email
Getting the full picture
Most often, email is the entry point from which a threat actor moves stealthily throughout an organization collecting information and assets. Most solutions look at email in isolation, without prioritizing or connecting disparate events into a wider pattern.
In contrast, Darktrace/Email integrates seamlessly with Darktrace's Cyber AI Analyst, a technology that conducts autonomous enterprise-wide investigations around every alert produced by the wider Darktrace platform. Through this integration, malicious email activity is analyzed and displayed in the context of the full security incident to which it belongs. As a result, security teams can see why and how a wider problem might have originated in email and spread to other apps, endpoints, or the wider corporate network.
Empowering employees to take an active role in security
The role of the security team can be made more difficult if employees take a lax or disengaged approach to security – or if a user is given too much control, and has the ability to make potentially dangerous decisions. Training employees on security procedures is another to-do which can easily fall to the bottom of the agenda during busy periods, especially as point-in-time phishing simulations have proven to be not particularly effective.
To this end, Darktrace/Email uses Explainable AI to say in natural language what it thought about an email, and delivers its findings not just to the security team, but optionally to the wider workforce as well. Delivered in the form of contextual banners in emails, periodic digests, or directly in Outlook, these insights transform security education from a quarterly or yearly exercise into real-time security awareness. Our next blog will dive deeper into how employee engagement can support the security team’s efforts and harden defenses throughout the organization.
Because Darktrace is built on a fundamentally different approach, it not only stops novel and targeted sophisticated attacks but allows legitimate emails to flow through. This is what makes it a truly set-and-forget technology, with the AI taking on much of the heavy lifting previously undertaken by security teams.
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Darktrace Collaborates with Microsoft: Unifying Email Security with a Shared Vision
Darktrace and Microsoft have joined forces to enhance email security through a new integration, unifying threat response and quarantine capabilities. This collaboration strengthens defenses and streamlines visibility for security teams, reflecting a shared vision for proactive cyber protection.
Why attack-centric approaches to email security can’t cope with modern threats
Despite evolving email threats, many organizations still rely on SEGs or outdated, attack-focused methods. These approaches can’t counter advanced, AI-driven attacks. The solution? Business-centric email security that understands users and inbox behavior, not just threats.
Evaluating Email Security: How to Select the Best Solution for Your Organization
In today’s saturated market for email security, it can be difficult to cut through the noise of AI hype and vendor claims. CISOs should be using a structured evaluation framework to support informed, objective comparisons of different vendors – to allow them to make the best decision for their organization.
Crypto Wallets Continue to be Drained in Elaborate Social Media Scam
Overview
Continued research by Darktrace has revealed that cryptocurrency users are being targeted by threat actors in an elaborate social engineering scheme that continues to evolve. In December 2024, Cado Security Labs detailed a campaign targeting Web 3 employees in the Meeten campaign. The campaign included threat actors setting up meeting software companies to trick users into joining meetings and installing the information stealer Realst disguised as video meeting software.
The latest research from Darktrace shows that this campaign is still ongoing and continues to trick targets to download software to drain crypto wallets. The campaign features:
Threat actors creating fake startup companies with AI, gaming, video meeting software, web3 and social media themes.
Use of compromised X (formerly Twitter) accounts for the companies and employees - typically with verification to contact victims and create a facade of a legitimate company.
Notion, Medium, Github used to provide whitepapers, project roadmaps and employee details.
Windows and macOS versions.
Stolen software signing certificates in Windows versions for credibility and defense evasion.
Anti-analysis techniques including obfuscation, and anti-sandboxing.
To trick as many victims as possible, threat actors try to make the companies look as legitimate as possible. To achieve this, they make use of sites that are used frequently with software companies such as Twitter, Medium, Github and Notion. Each company has a professional looking website that includes employees, product blogs, whitepapers and roadmaps. X is heavily used to contact victims, and to increase the appearance of legitimacy. Some of the observed X accounts appear to be compromised accounts that typically are verified and have a higher number of followers and following, adding to the appearance of a real company.
Figure 1: Example of a compromised X account to create a “BuzzuAI” employee.
The threat actors are active on these accounts while the campaign is active, posting about developments in the software, and product marketing. One of the fake companies part of this campaign, “Eternal Decay”, a blockchain-powered game, has created fake pictures pretending to be presenting at conferences to post on social media, while the actual game doesn’t exist.
Figure 2: From the Eternal Decay X account, threat actors have altered a photo from an Italian exhibition (original on the right) to make it look like Eternal Decay was presented.
In addition to X, Medium is used to post blogs about the software. Notion has been used in various campaigns with product roadmap details, as well as employee lists.
Figure 3: Notion project team page for Swox.
Github has been used to detail technical aspects of the software, along with Git repositories containing stolen open-source projects with the name changed in order to make the code look unique. In the Eternal Decay example, Gitbook is used to detail company and software information. The threat actors even include company registration information from Companies House, however they have linked to a company with a similar name and are not a real registered company.
Figure 4: From the Eternal Decay Gitbook linking to a company with a similar name on Companies House.
Figure 5: Gitbook for “Eternal Decay” listing investors.
Figure 6: Gameplay images are stolen from a different game “Zombie Within” and posted pretending to be Eternal Decay gameplay.
In some of the fake companies, fake merchandise stores have even been set up. With all these elements combined, the threat actors manage to create the appearance of a legitimate start-up company, increasing their chances of infection.
Each campaign typically starts with a victim being contacted through X messages, Telegram or Discord. A fake employee of the company will contact a victim asking to test out their software in exchange for a cryptocurrency payment. The victim will be directed to the company website download page, where they need to enter a registration code, provided by the employee to download a binary. Depending on their operating system, the victim will be instructed to download a macOS DMG (if available) or a Windows Electron application.
Figure 7: Example of threat actor messaging a victim on X with a registration code.
Windows Version
Similar to the aforementioned Meeten campaign, the Windows version being distributed by the fake software companies is an Electron application. Electron is an open-source framework used to run Javascript apps as a desktop application. Once the user follows directions sent to them via message, opening the application will bring up a Cloudflare verification screen.
Figure 8: Cloudflare verification screen.
The malware begins by profiling the system, gathering information like the username, CPU and core count, RAM, operating system, MAC address, graphics card, and UUID.
Figure 9: Code from the Electron app showing console output of system profiling.
A verification process occurs with a captcha token extracted from the app-launcher URL and sent along with the system info and UUID. If the verification is successful, an executable or MSI file is downloaded and executed quietly. Python is also retrieved and stored in /AppData/Temp, with Python commands being sent from the command-and-control (C2) infrastructure.
Figure 10: Code from the Electron app looping through Python objects.
As there was no valid token, this process did not succeed. However, based on previous campaigns and reports from victims on social media, an information stealer targeting crypto wallets is executed at this stage. A common tactic in the observed campaigns is the use of stolen code signing certificates to evade detection and increase the appearance of legitimate software. The certificates of two legitimate companies Jiangyin Fengyuan Electronics Co., Ltd. and Paperbucketmdb ApS (revoked as of June 2025) were used during this campaign.
MacOS Version
For companies that have a macOS version of the malware, the user is directed to download a DMG. The DMG contains a bash script and a multiarch macOS binary. The bash script is obfuscated with junk, base64 and is XOR’d.
Figure 11: Obfuscated Bash script.
After decoding, the contents of the script are revealed showing that AppleScript is being used. The script looks for disk drives, specifically for the mounted DMG “SwoxApp” and moves the hidden .SwoxApp binary to /tmp/ and makes it executable. This type of AppleScript is commonly used in macOS malware, such as Atomic Stealer.
Figure 12: AppleScript used to mount the malware and make it executable.
The SwoxApp binary is the prominent macOS information stealer Atomic Stealer. Once executed the malware performs anti-analysis checks for QEMU, VMWare and Docker-OSX, the script exits if these return true. The main functionality of Atomic Stealer is to steal data from stores including browser data, crypto wallets, cookies and documents. This data is compressed into /tmp/out.zip and sent via POST request to 45[.]94[.]47[.]167/contact. An additional bash script is retrieved from 77[.]73[.]129[.]18:80/install.sh.
Figure 13: Additional Bash script ”install.sh”.
Install.sh, as shown in Figure 13, retrieves another script install_dynamic.sh from the server https://mrajhhosdoahjsd[.]com. Install_dynamic.sh downloads and extracts InstallerHelper.app, then sets up persistence via Launch Agent to run at login.
Figure 14: Persistence added via Plist configuration.
This plist configuration installs a macOS LaunchAgent that silently runs the app at user login. RunAtLoad and KeepAlive keys are used to ensure the app starts automatically and remains persistent.
The retrieved binary InstallerHelper is an Objective-C/Swift binary that logs active application usage, window information, and user interaction timestamps. This data is written to local log files and periodically transmits the contents to https://mrajhhoshoahjsd[.]com/collect-metrics using scheduled network requests.
List of known companies
Darktrace has identified a number of the fake companies used in this scam. These can be found in the list below:
Pollens AI X: @pollensapp, @Pollens_app Website: pollens.app, pollens.io, pollens.tech Windows: 02a5b35be82c59c55322d2800b0b8ccc Notes: Posing as an AI software company with a focus on “collaborative creation”.
Buzzu X: @BuzzuApp, @AI_Buzzu, @AppBuzzu, @BuzzuApp Website: Buzzu.app, Buzzu.us, buzzu.me, Buzzu.space Windows: 7d70a7e5661f9593568c64938e06a11a Mac: be0e3e1e9a3fda76a77e8c5743dd2ced Notes: Same as Pollens including logo but with a different name.
Cloudsign X: @cloudsignapp Windows: 3a3b13de4406d1ac13861018d74bf4b2 Notes: Claims to be a document signing platform.
Swox X: @SwoxApp, @Swox_AI, @swox_app, @App_Swox, @AppSwox, @SwoxProject, @ProjectSwox Website: swox.io, swox.app, swox.cc, swoxAI.com, swox.us Windows: d50393ba7d63e92d23ec7d15716c7be6 Mac: 81996a20cfa56077a3bb69487cc58405ced79629d0c09c94fb21ba7e5f1a24c9 Notes: Claims to be a “Next gen social network in the WEB3”. Same GitHub code as Pollens.
KlastAI X: Links to Pollens X account Website: Links to pollens.tech Notes: Same as Pollens, still shows their branding on its GitHub readme page.
Wasper X: @wasperAI, @WasperSpace Website: wasper.pro, wasper.app, wasper.org, wasper.space Notes: Same logo and GitHub code as Pollens.
A “traffer” malware group is an organized cybercriminal operation that specializes in directing internet users to malicious content typically information-stealing malware through compromised or deceptive websites, ads, and links. They tend to operate in teams with hierarchical structures with administrators recruiting “traffers” (or affiliates) to generate traffic and malware installs via search engine optimization (SEO), YouTube ads, fake software downloads, or owned sites, then monetize the stolen credentials and data via dedicated marketplaces.
A prominent traffer group “CrazyEvil” was identified by Recorded Future in early 2025. The group, who have been active since at least 2021, specialize in social engineering attacks targeted towards cryptocurrency users, influencers, DeFi professionals, and gaming communities. As reported by Recorded Future, CrazyEvil are estimated to have made millions of dollars in revenue from their malicious activity. CrazyEvil and their sub teams create fake software companies, similar to the ones described in this blog, making use of Twitter and Medium to target victims. As seen in this campaign, CrazyEvil instructs users to download their software which is an info stealer targeting both macOS and Windows users.
While it is unclear if the campaigns described in this blog can be attributed to CrazyEvil or any sub teams, the techniques described are similar in nature. This campaign highlights the efforts that threat actors will go to make these fake companies look legitimate in order to steal cryptocurrency from victims, in addition to use of newer evasive versions of malware.
Indicators of Compromise (IoCs)
Manboon[.]com
https://gaetanorealty[.]com
Troveur[.]com
Bigpinellas[.]com
Dsandbox[.]com
Conceptwo[.]com
Aceartist[.]com
turismoelcasco[.]com
Ekodirect[.]com
https://mrajhhosdoahjsd[.]com
https://isnimitz.com/zxc/app[.]zip
http://45[.]94[.]47[.]112/contact
45[.]94[.]47[.]167/contact
77[.]73[.]129[.]18:80
Domain Keys associated with the C2s
YARA Rules
rule Suspicious_Electron_App_Installer
{
meta:
description = "Detects Electron apps collecting HWID, MAC, GPU info and executing remote EXEs/MSIs"
Defending the Cloud: Stopping Cyber Threats in Azure and AWS with Darktrace
Real-world intrusions across Azure and AWS
As organizations pursue greater scalability and flexibility, cloud platforms like Microsoft Azure and Amazon Web Services (AWS) have become essential for enabling remote operations and digitalizing corporate environments. However, this shift introduces a new set of security risks, including expanding attack surfaces, misconfigurations, and compromised credentials frequently exploited by threat actors.
This blog dives into three instances of compromise within a Darktrace customer’s Azure and AWS environment which Darktrace.
The first incident took place in early 2024 and involved an attacker compromising a legitimate user account to gain unauthorized access to a customer’s Azure environment.
The other two incidents, taking place in February and March 2025, targeted AWS environments. In these cases, threat actors exfiltrated corporate data, and in one instance, was able to detonate ransomware in a customer’s environment.
Case 1 - Microsoft Azure
Figure 1: Simplified timeline of the attack on a customer’s Azure environment.
In early 2024, Darktrace identified a cloud compromise on the Azure cloud environment of a customer in the Europe, the Middle East and Africa (EMEA) region.
Initial access
In this case, a threat actor gained access to the customer’s cloud environment after stealing access tokens and creating a rogue virtual machine (VM). The malicious actor was found to have stolen access tokens belonging to a third-party external consultant’s account after downloading cracked software.
With these stolen tokens, the attacker was able to authenticate to the customer’s Azure environment and successfully modified a security rule to allow inbound SSH traffic from a specific IP range (i.e., securityRules/AllowCidrBlockSSHInbound). This was likely performed to ensure persistent access to internal cloud resources.
Detection and investigation of the threat
Darktrace / IDENTITY recognized that this activity was highly unusual, triggering the “Repeated Unusual SaaS Resource Creation” alert.
Cyber AI Analyst launched an autonomous investigation into additional suspicious cloud activities occurring around the same time from the same unusual location, correlating the individual events into a broader account hijack incident.
Figure 2: Cyber AI Analyst’s investigation into unusual cloud activity performed by the compromised account.
Figure 3: Surrounding resource creation events highlighted by Cyber AI Analyst.
Figure 4: Surrounding resource creation events highlighted by Cyber AI Analyst.
“Create resource service limit” events typically indicate the creation or modification of service limits (i.e., quotas) for a specific Azure resource type within a region. Meanwhile, “Registers the Capacity Resource Provider” events refer to the registration of the Microsoft Capacity resource provider within an Azure subscription, responsible for managing capacity-related resources, particularly those related to reservations and service limits. These events suggest that the threat actor was looking to create new cloud resources within the environment.
Around ten minutes later, Darktrace detected the threat actor creating or modifying an Azure disk associated with a virtual machine (VM), suggesting an attempt to create a rogue VM within the environment.
Threat actors can leverage such rogue VMs to hijack computing resources (e.g., by running cryptomining malware), maintain persistent access, move laterally within the cloud environment, communicate with command-and-control (C2) infrastructure, and stealthily deliver and deploy malware.
Persistence
Several weeks later, the compromised account was observed sending an invitation to collaborate to an external free mail (Google Mail) address.
Darktrace deemed this activity as highly anomalous, triggering a compliance alert for the customer to review and investigate further.
The next day, the threat actor further registered new multi-factor authentication (MFA) information. These actions were likely intended to maintain access to the compromised user account. The customer later confirmed this activity by reviewing the corresponding event logs within Darktrace.
Case 2 – Amazon Web Services
Figure 5: Simplified timeline of the attack on a customer’s AWS environment
In February 2025, another cloud-based compromised was observed on a UK-based customer subscribed to Darktrace’s Managed Detection and Response (MDR) service.
How the attacker gained access
The threat actor was observed leveraging likely previously compromised credential to access several AWS instances within customer’s Private Cloud environment and collecting and exfiltrating data, likely with the intention of deploying ransomware and holding the data for ransom.
Darktrace alerting to malicious activity
This observed activity triggered a number of alerts in Darktrace, including several high-priority Enhanced Monitoring alerts, which were promptly investigated by Darktrace’s Security Operations Centre (SOC) and raised to the customer’s security team.
The earliest signs of attack observed by Darktrace involved the use of two likely compromised credentials to connect to the customer’s Virtual Private Network (VPN) environment.
Internal reconnaissance
Once inside, the threat actor performed internal reconnaissance activities and staged the Rclone tool “ProgramData\rclone-v1.69.0-windows-amd64.zip”, a command-line program to sync files and directories to and from different cloud storage providers, to an AWS instance whose hostname is associated with a public key infrastructure (PKI) service.
The threat actor was further observed accessing and downloading multiple files hosted on an AWS file server instance, notably finance and investment-related files. This likely represented data gathering prior to exfiltration.
Shortly after, the PKI-related EC2 instance started making SSH connections with the Rclone SSH client “SSH-2.0-rclone/v1.69.0” to a RockHoster Virtual Private Server (VPS) endpoint (193.242.184[.]178), suggesting the threat actor was exfiltrating the gathered data using the Rclone utility they had previously installed. The PKI instance continued to make repeated SSH connections attempts to transfer data to this external destination.
Darktrace’s Autonomous Response
In response to this activity, Darktrace’s Autonomous Response capability intervened, blocking unusual external connectivity to the C2 server via SSH, effectively stopping the exfiltration of data.
This activity was further investigated by Darktrace’s SOC analysts as part of the MDR service. The team elected to extend the autonomously applied actions to ensure the compromise remained contained until the customer could fully remediate the incident.
Continued reconissance
Around the same time, the threat actor continued to conduct network scans using the Nmap tool, operating from both a separate AWS domain controller instance and a newly joined device on the network. These actions were accompanied by further internal data gathering activities, with around 5 GB of data downloaded from an AWS file server.
The two devices involved in reconnaissance activities were investigated and actioned by Darktrace SOC analysts after additional Enhanced Monitoring alerts had triggered.
Lateral movement attempts via RDP connections
Unusual internal RDP connections to a likely AWS printer instance indicated that the threat actor was looking to strengthen their foothold within the environment and/or attempting to pivot to other devices, likely in response to being hindered by Autonomous Response actions.
This triggered multiple scanning, internal data transfer and unusual RDP alerts in Darktrace, as well as additional Autonomous Response actions to block the suspicious activity.
Suspicious outbound SSH communication to known threat infrastructure
Darktrace subsequently observed the AWS printer instance initiating SSH communication with a rare external endpoint associated with the web hosting and VPS provider Host Department (67.217.57[.]252), suggesting that the threat actor was attempting to exfiltrate data to an alternative endpoint after connections to the original destination had been blocked.
Further investigation using open-source intelligence (OSINT) revealed that this IP address had previously been observed in connection with SSH-based data exfiltration activity during an Akira ransomware intrusion [1].
Once again, connections to this IP were blocked by Darktrace’s Autonomous Response and subsequently these blocks were extended by Darktrace’s SOC team.
The above behavior generated multiple Enhanced Monitoring alerts that were investigated by Darktrace SOC analysts as part of the Managed Threat Detection service.
Figure 5: Enhanced Monitoring alerts investigated by SOC analysts as part of the Managed Detection and Response service.
Final containment and collaborative response
Upon investigating the unusual scanning activity, outbound SSH connections, and internal data transfers, Darktrace analysts extended the Autonomous Response actions previously triggered on the compromised devices.
As the threat actor was leveraging these systems for data exfiltration, all outgoing traffic from the affected devices was blocked for an additional 24 hours to provide the customer’s security team with time to investigate and remediate the compromise.
Additional investigative support was provided by Darktrace analysts through the Security Operations Service, after the customer's opened of a ticket related to the unfolding incident.
Figure 8: Simplified timeline of the attack
Around the same time of the compromise in Case 2, Darktrace observed a similar incident on the cloud environment of a different customer.
Initial access
On this occasion, the threat actor appeared to have gained entry into the AWS-based Virtual Private Cloud (VPC) networkvia a SonicWall SMA 500v EC2 instance allowing inbound traffic on any port.
The instance received HTTPS connections from three rare Vultr VPS endpoints (i.e., 45.32.205[.]52, 207.246.74[.]166, 45.32.90[.]176).
Lateral movement and exfiltration
Around the same time, the EC2 instance started scanning the environment and attempted to pivot to other internal systems via RDP, notably a DC EC2 instance, which also started scanning the network, and another EC2 instance.
The latter then proceeded to transfer more than 230 GB of data to the rare external GTHost VPS endpoint 23.150.248[.]189, while downloading hundreds of GBs of data over SMB from another EC2 instance.
Figure 7: Cyber AI Analyst incident generated following the unusual scanning and RDP connections from the initial compromised device.
The same behavior was replicated across multiple EC2 instances, whereby compromised instances uploaded data over internal RDP connections to other instances, which then started transferring data to the same GTHost VPS endpoint over port 5000, which is typically used for Universal Plug and Play (UPnP).
What Darktrace detected
Darktrace observed the threat actor uploading a total of 718 GB to the external endpoint, after which they detonated ransomware within the compromised VPC networks.
This activity generated nine Enhanced Monitoring alerts in Darktrace, focusing on the scanning and external data activity, with the earliest of those alerts triggering around one hour after the initial intrusion.
Darktrace’s Autonomous Response capability was not configured to act on these devices. Therefore, the malicious activity was not autonomously blocked and escalated to the point of ransomware detonation.
Conclusion
This blog examined three real-world compromises in customer cloud environments each illustrating different stages in the attack lifecycle.
The first case showcased a notable progression from a SaaS compromise to a full cloud intrusion, emphasizing the critical role of anomaly detection when legitimate credentials are abused.
The latter two incidents demonstrated that while early detection is vital, the ability to autonomously block malicious activity at machine speed is often the most effective way to contain threats before they escalate.
Together, these incidents underscore the need for continuous visibility, behavioral analysis, and machine-speed intervention across hybrid environments. Darktrace's AI-driven detection and Autonomous Response capabilities, combined with expert oversight from its Security Operations Center, give defenders the speed and clarity they need to contain threats and reduce operational disruption, before the situation spirals.
Credit to Alexandra Sentenac (Senior Cyber Analyst) and Dylan Evans (Security Research Lead)
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