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May 21, 2025

Evaluating Email Security: How to Select the Best Solution for Your Organization

In today’s saturated market for email security, it can be difficult to cut through the noise of AI hype and vendor claims. CISOs should be using a structured evaluation framework to support informed, objective comparisons of different vendors – to allow them to make the best decision for their organization.
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Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Carlos Gray
Senior Product Marketing Manager, Email
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21
May 2025

When evaluating email security solutions, it’s crucial to move beyond marketing claims and focus on real-world performance. One of the most effective ways to achieve this is through an A/B comparison approach – a side-by-side evaluation of vendors based on consistent, predefined criteria.

This method cuts through biases, reveals true capability differences, and ensures that all solutions are assessed on a level playing field. It’s not just about finding an objectively good solution – it’s about finding the best solution for your organization’s specific needs.

An A/B comparison approach is particularly effective for three main reasons:

  1. Eliminates bias: By comparing solutions under identical conditions, it’s easier to spot differences in performance without the fog of marketing jargon.
  2. Highlights real capabilities: Direct side-by-side testing exposes genuine strengths and weaknesses, making it easier to judge which features are impactful versus merely decorative.
  3. Encourages objective decision-making: This structured method reduces emotional or brand-driven decisions, focusing purely on metrics and performance.

Let’s look at the key factors to consider when setting up your evaluation to ensure a fair, accurate, and actionable comparison.

Deployment: Setting the stage for fair evaluation

To achieve a genuine comparison, deployment must be consistent across all evaluated solutions:

  • Establish the same scope: All solutions should be granted identical visibility across relevant tenants and domains to ensure parity.
  • Set a concrete timeline: Deploy and test each solution with the same dataset, at the same points in time. This allows you to observe differences in learning periods and adaptive capabilities.

Equal visibility and synchronized timelines prevent discrepancies that could skew your understanding of each vendor’s true capabilities. But remember – quicker results might not equal better learning or understanding!

Tuning and configurations: Optimizing for real-world conditions

Properly tuning and configuring each solution is critical for fair evaluation:

  • Compare on optimal performance: Consult with each vendor to understand what optimal deployment looks like for their solution, particularly if machine learning is involved.
  • Consider the long term: Configuration adjustments should be made with long-term usage in mind. Short-term fixes can mask long-term challenges.
  • Data visibility: Ensure each solution can retain and provide search capabilities on all data collected throughout the evaluation period.

These steps guarantee that you are comparing fully optimized versions of each platform, not underperforming or misconfigured ones.

Evaluation: Applying consistent metrics

Once deployment and configurations are aligned, the evaluation itself must be consistent, to prevent unfair scoring and help to identify true differences in threat detection and response capabilities.

  • Coordinate your decision criteria: Ensure all vendors are measured against the same set of criteria, established before testing begins.
  • Understand vendor threat classification: Each vendor may have different ways of classifying threats, so be sure to understand these nuances.
  • Maintain communication: If results seem inaccurate, engage with the vendors. Their response and remediation capabilities are part of the evaluation.

Making a decision: Look beyond the metrics

When it comes to reviewing the performance of each solution, it’s important to both consider and look beyond the raw data. This is about choosing the solution that best aligns with your specific business needs, which may include factors and features not captured in the results.

  • Evaluate based on results: Consider accuracy, threats detected, precision, and response effectiveness.
  • Evaluate beyond results: Assess the overall experience, including support, integrations, training, and long-term alignment with your security strategy.
  • Review and communicate: Internally review the findings and communicate them back to the vendors.

Choosing the right email security solution isn’t just about ticking boxes, it’s about strategic alignment with your organization’s goals and the evolving threat landscape. A structured, A/B comparison approach will help ensure that the solution you select is truly the best fit.

For a full checklist of the features and capabilities to compare, as well as how to perform a commercial and technical evaluation, check out the full Buyer’s Checklist for Evaluating Email Security.

[related-resource]

A Buyer’s Checklist for Evaluating Email Security

Get the most effective system for comparing email security solutions – based on real-world performance and measurable capabilities.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Carlos Gray
Senior Product Marketing Manager, Email

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September 23, 2025

It’s Time to Rethink Cloud Investigations

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Cloud Breaches Are Surging

Cloud adoption has revolutionized how businesses operate, offering speed, scalability, and flexibility. But for security teams, this transformation has introduced a new set of challenges, especially when it comes to incident response (IR) and forensic investigations.

Cloud-related breaches are skyrocketing – 82% of breaches now involve cloud-stored data (IBM Cost of a Data Breach, 2023). Yet incidents often go unnoticed for days: according to a 2025 report by Cybersecurity Insiders, of the 65% of organizations experienced a cloud-related incident in the past year, only 9% detected it within the first hour, and 62% took more than 24 hours to remediate it (Cybersecurity Insiders, Cloud Security Report 2025).

Despite the shift to cloud, many investigation practices remain rooted in legacy on-prem approaches. According to a recent report, 65% of organizations spend approximately 3-5 days longer when investigating an incident in the cloud vs. on premises.

Cloud investigations must evolve, or risk falling behind attackers who are already exploiting the cloud’s speed and complexity.

4 Reasons Cloud Investigations Are Broken

The cloud’s dynamic nature – with its ephemeral workloads and distributed architecture – has outpaced traditional incident response methods. What worked in static, on-prem environments simply doesn’t translate.

Here’s why:

  1. Ephemeral workloads
    Containers and serverless functions can spin up and vanish in minutes. Attackers know this as well – they’re exploiting short-lived assets for “hit-and-run” attacks, leaving almost no forensic footprint. If you’re relying on scheduled scans or manual evidence collection, you’re already too late.
  2. Fragmented tooling
    Each cloud provider has its own logs, APIs, and investigation workflows. In addition, not all logs are enabled by default, cloud providers typically limit the scope of their logs (both in terms of what data they collect and how long they retain it), and some logs are only available through undocumented APIs. This creates siloed views of attacker activity, making it difficult to piece together a coherent timeline. Now layer in SaaS apps, Kubernetes clusters, and shadow IT — suddenly you’re stitching together 20+ tools just to find out what happened. Analysts call it the ‘swivel-chair Olympics,’ and it’s burning hours they don’t have.
  3. SOC overload
    Analysts spend the bulk of their time manually gathering evidence and correlating logs rather than responding to threats. This slows down investigations and increases burnout. SOC teams are drowning in noise; they receive thousands of alerts a day, the majority of which never get touched. False positives eat hundreds of hours a month, and consequently burnout is rife.  
  4. Cost of delay
    The longer an investigation takes, the higher its cost. Breaches contained in under 200 days save an average of over $1M compared to those that linger (IBM Cost of a Data Breach 2025).

These challenges create a dangerous gap for threat actors to exploit. By the time evidence is collected, attackers may have already accessed or exfiltrated data, or entrenched themselves deeper into your environment.

What’s Needed: A New Approach to Cloud Investigations

It’s time to ditch the manual, reactive grind and embrace investigations that are automated, proactive, and built for the world you actually defend. Here’s what the next generation of cloud forensics must deliver:

  • Automated evidence acquisition
    Capture forensic-level data the moment a threat is detected and before assets disappear.
  • Unified multi-cloud visibility
    Stitch together logs, timelines, and context across AWS, Azure, GCP, and hybrid environments into a single unified view of the investigation.
  • Accelerated investigation workflows
    Reduce time-to-insight from hours or days to minutes with automated analysis of forensic data, enabling faster containment and recovery.
  • Empowered SOC teams
    Fully contextualised data and collaboration workflows between teams in the SOC ensure seamless handover, freeing up analysts from manual collection tasks so they can focus on what matters: analysis and response.

Attackers are already leveraging the cloud’s agility. Defenders must do the same — adopting solutions that match the speed and scale of modern infrastructure.

Cloud Changed Everything. It’s Time to Change Investigations.  

The cloud fundamentally reshaped how businesses operate. It’s time for security teams to rethink how they investigate threats.

Forensics can no longer be slow, manual, and reactive. It must be instant, automated, and cloud-first — designed to meet the demands of ephemeral infrastructure and multi-cloud complexity.

The future of incident response isn’t just faster. It’s smarter, more scalable, and built for the environments we defend today, not those of ten years ago.  

On October 9th, Darktrace is revealing the next big thing in cloud security. Don’t miss it – sign up for the webinar.

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About the author
Kellie Regan
Director, Product Marketing - Cloud Security

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September 23, 2025

ShadowV2: An emerging DDoS for hire botnet

ShadowV2: An emerging DDoS for hire botnet Default blog imageDefault blog image

Introduction: ShadowV2 DDoS

Darktrace's latest investigation uncovered a novel campaign that blends traditional malware with modern devops technology.

At the center of this campaign is a Python-based command-and-control (C2) framework hosted on GitHub CodeSpaces. This campaign also utilizes a Python based spreader with a multi-stage Docker deployment as the initial access vector.

The campaign further makes use of a Go-based Remote Access Trojan (RAT) that implements a RESTful registration and polling mechanism, enabling command execution and communication with its operators.

ShadowV2 attack techniques

What sets this campaign apart is the sophistication of its attack toolkit.

The threat actors employ advanced methods such as HTTP/2 rapid reset, a Cloudflare under attack mode (UAM) bypass, and large-scale HTTP floods, demonstrating a capability to combine distributed denial-of-service (DDoS) techniques with targeted exploitation.

With the inclusion of an OpenAPI specification, implemented with FastAPI and Pydantic and a fully developed login panel and operator interface, the infrastructure seems to resemble a “DDoS-as-a-service” platform rather than a traditional botnet, showing the extent to which modern malware increasingly mirrors legitimate cloud-native applications in both design and usability.

Analysis of a SadowV2 attack

Initial access

The initial compromise originates from a Python script hosted on GitHub CodeSpaces. This can be inferred from the observed headers:

User-Agent: docker-sdk-python/7.1.0

X-Meta-Source-Client: github/codespaces

The user agent shows that the attacker is using the Python Docker SDK, a library for Python programs that allows them to interact with Docker to create containers. The X-Meta-Source-Client appears to have been injected by GitHub into the request to allow for attribution, although there is no documentation online about this header.

The IP the connections originate from is 23.97.62[.]139, which is a Microsoft IP based in Singapore. This aligns with expectations as GitHub is owned by Microsoft.

This campaign targets exposed Docker daemons, specifically those running on AWS EC2. Darktrace runs a number of honeypots across multiple cloud providers and has only observed attacks against honeypots running on AWS EC2. By default, Docker is not accessible to the Internet, however, can be configured to allow external access. This can be useful for managing complex deployments where remote access to the Docker API is needed.

Typically, most campaigns targeting Docker will either take an existing image from Docker Hub and deploy their tools within it, or upload their own pre-prepared image to deploy. This campaign works slightly differently; it first spawns a generic “setup” container and installs a number of tools within it. This container is then imaged and deployed as a live container with the malware arguments passed in via environmental variables.

Attacker creates a blank container from an Ubuntu image.
Figure 1: Attacker creates a blank container from an Ubuntu image.
Attacker sets up their tools for the attack.
Figure 2: Attacker sets up their tools for the attack.
 Attacker deploys a new container using the image from the setup container.
Figure 3: Attacker deploys a new container using the image from the setup container.

It is unclear why the attackers chose this approach - one possibility is that the actor is attempting to avoid inadvertently leaving forensic artifacts by performing the build on the victim machine, rather than building it themselves and uploading it.

Malware analysis

The Docker container acts as a wrapper around a single binary, dropped in /app/deployment. This is an ELF binary written in Go, a popular choice for modern malware. Helpfully, the binary is unstripped, making analysis significantly easier.

The current version of the malware has not been reported by OSINT providers such as VirusTotal. Using the domain name from the MASTER_ADDR variable and other IoCs, we were able to locate two older versions of the malware that were submitted to VirusTotal on the June 25 and July 30 respectively [1] [2].  Neither of these had any detections and were only submitted once each using the web portal from the US and Canada respectively. Darktrace first observed the attack against its honeypot on June 24, so it could be a victim of this campaign submitting the malware to VirusTotal. Due to the proximity of the start of the attacks, it could also be the attacker testing for detections, however it is not possible to know for certain.

The malware begins by phoning home, using the MASTER_ADDR and VPS_NAME identifiers passed in from the Docker run environmental variables. In addition, the malware derives a unique VPS_ID, which is the VPS_NAME concatenated with the current unix timestamp. The VPS_ID is used for all communications with the C2 server as the identifier for the specific implant. If the malware is restarted, or the victim is re-infected, the C2 server will inform the implant of its original VPS_ID to ensure continuity.

Snippet that performs the registration by sending a POST request to the C2 API with a JSON structure.
Figure 4: Snippet that performs the registration by sending a POST request to the C2 API with a JSON structure.

From there, the malware then spawns two main loops that will remain active for the lifetime of the implant. Every second, it sends a heartbeat to the C2 by sending the VPS_ID to hxxps://shadow.aurozacloud[.]xyz/api/vps/heartbeat via POST request. Every 5 seconds, it retrieves hxxps://shadow.aurozacloud[.]xyz/api/vps/poll/<VPS ID> via a GET request to poll for new commands.

The poll mechanism shadow v2
Figure 5: The poll mechanism.

At this stage, Darktrace security researchers wrote a custom client that ran on the server infected by the attacker that mimicked their implant. The goal was to intercept commands from the C2. Based on this, it was observed initiating an attack against chache08[.]werkecdn[.]me using a 120 thread HTTP2 rapid reset attack. This site appears to be hosted on an Amsterdam VPS provided by FDCServers, a server hosting company. It was not possible to identify what normally runs on this site, as it returns a 403 Forbidden error when visited.

Darktrace’s code analysis found that the returned commands contain the following fields:

  • Method (e.g. GET, POST)
  • A unique ID for the attack
  • A URL endpoint used to report attack statistics
  • The target URL & port
  • The duration of the attack
  • The number of threads to use
  • An optional proxy to send HTTP requests through

The malware then spins up several threads, each running a configurable number of HTTP clients using Valyala’s fasthttp library, an open source Go library for making high-performance HTTP requests. After this is complete, it uses these clients to perform an HTTP flood attack against the target.

A snippet showing the fasthttp client creation loop, as well as a function to report the worker count back to the C2.
Figure 6: A snippet showing the fasthttp client creation loop, as well as a function to report the worker count back to the C2.

In addition, it also features several flags to enable different bypass mechanisms to augment the malware:

  • WordPress bypass (does not appear to be implemented - the flag is not used anywhere)
  • Random query strings appended to the URL
  • Spoofed forwarding headers with random IP addresses
  • Cloudflare under-attack-mode (UAM) bypass
  • HTTP2 rapid reset

The most interesting of these is the Cloudflare UAM bypass mechanism. When this is enabled, the malware will attempt to use a bundled ChromeDP binary to solve the Cloudflare JavaScript challenge that is presented to new visitors. If this succeeds, the clearance cookie obtained is then included in subsequent requests. This is unlikely to work in most cases as headless Chrome browsers are often flagged, and a regular CAPTCHA is instead served.

The UAM bypass success snippet.
Figure 7: The UAM bypass success snippet.

Additionally, the malware has a flag to enable an HTTP2 rapid reset attack mode instead of a regular HTTP flood. In HTTP2, a client can create thousands of requests within a single connection using multiplexing, allowing sites to load faster. The number of request streams per connection is capped however, so in a rapid reset attack many requests are made and then immediately cancelled to allow more requests to be created. This allows a single client to execute vastly more requests per second and use more server resources than it otherwise would, allowing for more effective denial-of-service (DoS) attacks.

 The HTTP2 rapid reset snippet from the main attack function.
Figure 8: The HTTP2 rapid reset snippet from the main attack function.

API/C2 analysis

As mentioned throughout the malware analysis section, the malware communicates with a C2 server using HTTP. The server is behind Cloudflare, which obscures its hosting location and prevents analysis. However, based on analysis of the spreader, it's likely running on GitHub CodeSpaces.

When sending a malformed request to the API, an error generated by the Pydantic library is returned:

{"detail":[{"type":"missing","loc":["body","vps_id"],"msg":"Field required","input":{"vps_name":"xxxxx"},"url":"https://errors.pydantic.dev/2.11/v/missing"}]}

This shows they are using Python for the API, which is the same language that the spreader is written in.

One of the larger frameworks that ships with Pydantic is FastAPI, which also ships with Swagger. The malware author left this publicly exposed, and Darktrace’s researchers were able to obtain a copy of their API documentation. The author appears to have noticed this however, as subsequent attempts to access it now returns a HTTP 404 Not Found error.

Swagger UI view based on the obtained OpenAPI spec.
Figure 9: Swagger UI view based on the obtained OpenAPI spec.

This is useful to have as it shows all the API endpoints, including the exact fields they take and return, along with comments on each endpoint written by the attacker themselves.

It is very likely a DDoS for hire platform (or at the very least, designed for multi-tenant use) based on the extensive user API, which features authentication, distinctions between privilege level (admin vs user), and limitations on what types of attack a user can execute. The screenshot below shows the admin-only user create endpoint, with the default limits.

The admin-only user create endpoint shadow v2
Figure 10: The admin-only user create endpoint.

The endpoint used to launch attacks can also be seen, which lines up with the options previously seen in the malware itself. Interestingly, this endpoint requires a list of zombie systems to launch the attack from. This is unusual as most DDoS for hire services will decide this internally or just launch the attack from every infected host (zombie). No endpoints that returned a list of zombies were found, however, it’s possible one exists as the return types are not documented for all the API endpoints.

The attack start endpoint shadow v2
Figure 11: The attack start endpoint.

There is also an endpoint to manage a blacklist of hosts that cannot be attacked. This could be to stop users from launching attacks against sites operated by the malware author, however it’s also possible the author could be attempting to sell protection to victims, which has been seen previously with other DDoS for hire services.

Blacklist endpoints shadow v2 DDoS
Figure 12: Blacklist endpoints.

Attempting to visit shadow[.]aurozacloud[.]xyz results in a seizure notice. It is most likely fake the same backend is still in use and all of the API endpoints continue to work. Appending /login to the end of the path instead brings up the login screen for the DDoS platform. It describes itself as an “advanced attack platform”, which highlights that it is almost certainly a DDoS for hire service. The UI is high quality, written in Tailwind, and even features animations.

The fake seizure notice.
Figure 13: The fake seizure notice.
The login UI at /login.
Figure 14: The login UI at /login.

Conclusion

By leveraging containerization, an extensive API, and with a full user interface, this campaign shows the continued development of cybercrime-as-a-service. The ability to deliver modular functionality through a Go-based RAT and expose a structured API for operator interaction highlights how sophisticated some threat actors are.

For defenders, the implications are significant. Effective defense requires deep visibility into containerized environments, continuous monitoring of cloud workloads, and behavioral analytics capable of identifying anomalous API usage and container orchestration patterns. The presence of a DDoS-as-a-service panel with full user functionality further emphasizes the need for defenders to think of these campaigns not as isolated tools but as evolving platforms.

Appendices

References

1. https://www.virustotal.com/gui/file/1b552d19a3083572bc433714dfbc2b75eb6930a644696dedd600f9bd755042f6

2. https://www.virustotal.com/gui/file/1f70c78c018175a3e4fa2b3822f1a3bd48a3b923d1fbdeaa5446960ca8133e9c

IoCs

Malware hashes (SHA256)

●      2462467c89b4a62619d0b2957b21876dc4871db41b5d5fe230aa7ad107504c99

●      1b552d19a3083572bc433714dfbc2b75eb6930a644696dedd600f9bd755042f6

●      1f70c78c018175a3e4fa2b3822f1a3bd48a3b923d1fbdeaa5446960ca8133e9c

C2 domain

●      shadow.aurozacloud[.]xyz

Spreader IPs

●      23.97.62[.]139

●      23.97.62[.]136

Yara rule

rule ShadowV2 {

meta:

author = "nathaniel.bill@darktrace.com"

description = "Detects ShadowV2 botnet implant"

strings:

$string1 = "shadow-go"

$string2 = "shadow.aurozacloud.xyz"

$string3 = "[SHADOW-NODE]"

$symbol1 = "main.registerWithMaster"

$symbol2 = "main.handleStartAttack"

$symbol3 = "attacker.bypassUAM"

$symbol4 = "attacker.performHTTP2RapidReset"

$code1 = { 48 8B 05 ?? ?? ?? ?? 48 8B 1D ?? ?? ?? ?? E8 ?? ?? ?? ?? 48 8D 0D ?? ?? ?? ?? 48 89 8C 24 38 01 00 00 48 89 84 24 40 01 00 00 48 8B 4C 24 40 48 BA 00 09 6E 88 F1 FF FF FF 48 8D 04 0A E8 ?? ?? ?? ?? 48 8D 0D ?? ?? ?? ?? 48 89 8C 24 48 01 00 00 48 89 84 24 50 01 00 00 48 8D 05 ?? ?? ?? ?? BB 05 00 00 00 48 8D 8C 24 38 01 00 00 BF 02 00 00 00 48 89 FE E8 ?? ?? ?? ?? }

$code2 = { 48 89 35 ?? ?? ?? ?? 0F B6 94 24 80 02 00 00 88 15 ?? ?? ?? ?? 0F B6 94 24 81 02 00 00 88 15 ?? ?? ?? ?? 0F B6 94 24 82 02 00 00 88 15 ?? ?? ?? ?? 0F B6 94 24 83 02 00 00 88 15 ?? ?? ?? ?? 48 8B 05 ?? ?? ?? ?? }

$code3 = { 48 8D 15 ?? ?? ?? ?? 48 89 94 24 68 04 00 00 48 C7 84 24 78 04 00 00 15 00 00 00 48 8D 15 ?? ?? ?? ?? 48 89 94 24 70 04 00 00 48 8D 15 ?? ?? ?? ?? 48 89 94 24 80 04 00 00 48 8D 35 ?? ?? ?? ?? 48 89 B4 24 88 04 00 00 90 }

condition:

uint16(0) == 0x457f and (2 of ($string*) or 2 of ($symbol*) or any of ($code*))

}

The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.

Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.

Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.

The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content without notice.

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About the author
Nate Bill
Threat Researcher
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