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March 22, 2024

What are Botnets and How Darktrace Uncovers Them

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22
Mar 2024
Learn how Darktrace detected and implemented defense protocols against Socks5Systemz botnet before any threat to intelligence had been published.

What are botnets?

Although not a recent addition to the threat landscape, botnets persist as a significant concern for organizations, with many threat actors utilizing them for political, strategic, or financial gain. Botnets pose a particularly persistent threat to security teams; even if one compromised device is detected, attackers will likely have infected multiple devices and can continue to operate. Moreover, threat actors are able to easily replace the malware communication channels between infected devices and their command-and-control (C2) servers, making it incredibly difficult to remove the infection.

Botnet example: Socks5Systemz

One example of a botnet recently investigated by the Darktrace Threat Research team is Socks5Systemz. Socks5Systemz is a proxy-for-rent botnet, whereby actors can rent blocks of infected devices to perform proxying services.  Between August and November 2023, Darktrace detected indicators of Socks5Systemz botnet compromise within a cross-industry section of the customer base. Although open-source intelligence (OSINT) research of the botnet only appeared in November 2023, the anomaly-based approach of Darktrace DETECT™ allowed it to identify multiple stages of the network-based activity on affected customer systems well before traditional rules and signatures would have been implemented.

Darktrace’s Cyber AI Analyst™ complemented DETECT’s successful identification of Socks5Systemz activity on customer networks, playing a pivotal role in piecing together the seemingly separate events that comprised the wider compromise. This allowed Darktrace to build a clearer picture of the attack, empowering its customers with full visibility over emerging incidents.

In the customer environments highlighted in this blog, Darktrace RESPOND™ was not configured to operate autonomously. As a result, Socks5Systemz attacks were able to advance through their kill chains until customer security teams acted upon Darktrace’s detections and began their remediation procedures.

What is Socks5Systemz?

The Socks5Systemz botnet is a proxy service where individuals can use infected devices as proxy servers.

These devices act as ‘middlemen’, forwarding connections from malicious actors on to their intended destination. As this additional connectivity conceals the true origin of the connections, threat actors often use botnets to increase their anonymity. Although unauthorized proxy servers on a corporate network may not appear at first glance to be a priority for organizations and their security teams, complicity in proxy botnets could result in reputational damage and significant financial losses.

Since it was first observed in the wild in 2016, the Socks5Systemz botnet has grown steadily, seemingly unnoticed by cyber security professionals, and has infected a reported 10,000 devices worldwide [1]. Cyber security researchers noted a high concentration of compromised devices in India, with lower concentrations of devices infected in the United States, Latin America, Australia and multiple European and African countries [2]. Renting sections of the Socks5Systemz botnet costs between 1 USD and 4,000 USD, with options to increase the threading and time-range of the rentals [2]. Due to the lack of affected devices in Russia, some threat researchers have concluded that the botnet’s operators are likely Russian [2].

Darktrace’s Coverage of Socks5Systemz

The Darktrace Threat Research team conducted investigations into campaign-like activity across the customer base between August and November 2023, where multiple indicators of compromise (IoCs) relating to the Socks5Systemz proxy botnet were observed. Darktrace identified several stages of the attack chain described in static malware analysis by external researchers. Darktrace was also able to uncover additional IoCs and stages of the Socks5Systemz attack chain that had not featured in external threat research.

Delivery and Execution

Prior research on Socks5Systemz notes how the malware is typically delivered via user input, with delivery methods including phishing emails, exploit kits, malicious ads, and trojanized executables downloaded from peer-to-peer (P2P) networks [1].

Threat actors have also used separate malware loaders such as PrivateLoader and Amadey deliver the Socks5Systemz payload. These loaders will drop executable files that are responsible for setting up persistence and injecting the proxy bot into the infected device’s memory [2]. Although evidence of initial payload delivery did not appear during its investigations, Darktrace did discover IoCs relating to PrivateLoader and Amadey on multiple customer networks. Such activity included HTTP POST requests using PHP to rare external IPs and HTTP connections with a referrer header field, indicative of a redirected connection.

However, additional adjacent activity that may suggest initial user execution and was observed during Darktrace’s investigations. For example, an infected device on one deployment made a HTTP GET request to a rare external domain with a “.fun” top-level domain (TLD) for a PDF file. The URI also appears to have contained a client ID. While this download and HTTP request likely corresponded to the gathering and transmission of further telemetry data and infection verification [2], the downloaded PDF file may have represented a malicious payload.

Advanced Search log details highlighting a device infected by Socks5Systemz downloading a suspicious PDF file.
Figure 1: Advanced Search log details highlighting a device infected by Socks5Systemz downloading a suspicious PDF file.

Establishing C2 Communication  

Once the proxy bot has been injected into the device’s memory, the malware attempts to contact servers owned by the botnet’s operators. Across several customer environments, Darktrace identified infected devices attempting to establish connections with such C2 servers. First, affected devices would make repeated HTTP GET requests over port 80 to rare external domains; these endpoints typically had “.ua” and “.ru” TLDs. The majority of these connection attempts were not preceded by a DNS host lookup, suggesting that the domains were already loaded in the device’s cache memory or hardcoded into the code of running processes.

Figure 2: Breach log data connections identifying repeated unusual HTTP connections over port 80 for domains without prior DNS host lookup.

While most initial HTTP GET requests across investigated incidents did not feature DNS host lookups, Darktrace did identify affected devices on a small number of customer environments performing a series of DNS host lookups for seemingly algorithmically generated domains (DGA). These domains feature the same TLDs as those seen in connections without prior DNS host lookups.  

Figure 3: Cyber AI Analyst data indicating a subset of DGAs queried via DNS by infected devices.

These DNS requests follow the activity reported by researchers, where infected devices query a hardcoded DNS server controlled by the threat actor for an DGA domain [2]. However, as the bulk of Darktrace’s investigations presented HTTP requests without a prior DNS host lookup, this activity indicates a significant deviation from the behavior reported by OSINT sources. This could indicate that multiple variations of the Socks5Systemz botnet were circulating at the time of investigation.

Most hostnames observed during this time of investigation follow a specific regular expression format: /[a-z]{7}\.(ua|net|info|com|ru)/ or /[a-z0-9]{15}\.(ua)/. Darktrace also noticed the HTTP GET requests for DGA domains followed a consistent URI pattern: /single.php?c=<STRING>. The requests were also commonly made using the “Mozilla/5.0 (Windows; U; MSIE 9.0; Windows NT 9.0; en-US)” user agent over port 80.

This URI pattern observed during Darktrace’s investigations appears to reflect infected devices contacting Socks5Systemz C2 servers to register the system and details of the host, and signal it is ready to receive further instructions [2]. These URIs are encrypted with a RC4 stream cipher and contain information relating to the device’s operating system and architecture, as well as details of the infection.

The HTTP GET requests during this time, which involved devices made to a variety a variety of similar DGA domains, appeared alongside IP addresses that were later identified as Socks5Systemz C2 servers.

Figure 4: Cyber AI Analyst investigation details highlighting HTTP GET activity whereby RC4 encrypted data is sent to proxy C2 domains.

However, not all affected devices observed by Darktrace used DGA domains to transmit RC4 encoded data. Some investigated systems were observed making similar HTTP GET requests over port 80, albeit to the external domain: “bddns[.]cc”, using the aforementioned Mozilla user agent. During these requests, Darktrace identified a consistent URI pattern, similar to that seen in the DGA domain GET requests: /sign/<RC4 cipher text>.  

Darktrace DETECT recognized the rarity of the domains and IPs that were connected to by affected devices, as well as the usage of the new Mozilla user agent.  The HTTP connections, and the corresponding Darktrace DETECT model breaches, parallel the analysis made by external researchers: if the initial DGA DNS requests do not return a valid C2 server, infected devices connect to, and request the IP address of a server from, the above-mentioned domain [2].

Connection to Proxy

After sending host and infection details via HTTP and receiving commands from the C2 server, affected devices were frequently observed initiating activity to join the Sock5Systemz botnet. Infected hosts would first make HTTP GET requests to an IP identified as Socks5Systemz’s proxy checker application, usually sending the URI “proxy-activity.txt” to the domain over the HTTP protocol. This likely represents an additional validation check to confirm that the infected device is ready to join the botnet.

Figure 5: Cyber AI Analyst investigation detailing HTTP GET requests over port 80 to the Socks5Systemz Proxy Checker Application.

Following the final validation checks, devices would then attempt TCP connections to a range of IPs, which have been associated with BackConnect proxy servers, over port 1074. At this point, the device is able to receive commands from actors who login to and operate the corresponding BackConnect server. This BackConnect server will transmit traffic from the user renting the segment of the botnet [2].

Darktrace observed a range of activity associated with this stage of the attack, including the use of new or unusual user agents, connections to suspicious IPs, and other anomalous external connectivity which represented a deviation from affected devices’ expected behavior.

Additional Activities Following Proxy Addition

The Darktrace Threat Research team found evidence of the possible deployment of additional malware strains during their investigation into devices affected by Socks5Systemz. IoCs associated with both the Amadey and PrivateLoader loader malware strains, both of which are known to distribute Socks5Systemz, were also observed on affected devices. Additionally, Darktrace observed multiple infected systems performing cryptocurrency mining operations around the time of the Sock5Systemz compromise, utilizing the MinerGate protocol to conduct login and job functions, as well as making DNS requests for mining pools.

While such behavior would fall outside of the expected activity for Socks5Systemz and cannot be definitively attributed to it, Darktrace did observe devices affected by the botnet performing additional malicious downloads and operations during its investigations.

Conclusion

Ultimately, Darktrace’s anomaly-based approach to threat detection enabled it to effectively identify and alert for malicious Socks5Systemz botnet activity long before external researchers had documented its IoCs and tactics, techniques, and procedures (TTPs).  

In fact, Darktrace not only identified multiple distinct attack phases later outlined in external research but also uncovered deviations from these expected patterns of behavior. By proactively detecting emerging threats through anomaly detection rather than relying on existing threat intelligence, Darktrace is well positioned to detect evolving threats like Socks5Systemz, regardless of what their future iterations might look like.

Faced with the threat of persistent botnets, it is crucial for organizations to detect malicious activity in its early stages before additional devices are compromised, making it increasingly difficult to remediate. Darktrace’s suite of products enables the swift and effective detection of such threats. Moreover, when enabled in autonomous response mode, Darktrace RESPOND is uniquely positioned to take immediate, targeted actions to contain these attacks from the onset.

Credit to Adam Potter, Cyber Security Analyst, Anna Gilbertson, Cyber Security Analyst

Appendices

DETECT Model Breaches

  • Anomalous Connection / Multiple Failed Connections to Rare Endpoint
  • Anomalous Connection / Multiple Connections to New External TCP Port
  • Compromise / Beaconing Activity To External Rare
  • Compromise / DGA Beacon
  • Compromise / Beacon to Young Endpoint
  • Compromise / Slow Beaconing Activity To External Rare
  • Compromise / HTTP Beaconing to Rare Destination
  • Compromise / Quick and Regular Windows HTTP Beaconing
  • Compromise / Agent Beacon (Medium Period)
  • Compromise / Agent Beacon (Long Period)
  • Device / New User Agent
  • Device / New User Agent and New IP

Cyber AI Analyst Incidents

  • Possible HTTP Command and Control
  • Possible HTTP Command and Control to Multiple Endpoints
  • Unusual Repeated Connections
  • Unusual Repeated Connections to Multiple Endpoints
  • Multiple DNS Requests for Algorithmically Generated Domains

Indicators of Compromise

IoC - Type - Description

185.141.63[.]172 - IP Address - Socks5Systemz C2 Endpoint

193.242.211[.]141 - IP Address - Socks5Systemz C2 Endpoint

109.230.199[.]181 - IP Address - Socks5Systemz C2 Endpoint

109.236.88[.]134 - IP Address - Socks5Systemz C2 Endpoint

217.23.5[.]14 - IP Address - Socks5Systemz Proxy Checker App

88.80.148[.]8 - IP Address - Socks5Systemz Backconnect Endpoint

88.80.148[.]219 - IP Address - Socks5Systemz Backconnect Endpoint

185.141.63[.]4 - IP Address - Socks5Systemz Backconnect Endpoint

185.141.63[.]2 - IP Address - Socks5Systemz Backconnect Endpoint

195.154.188[.]211 - IP Address - Socks5Systemz Backconnect Endpoint

91.92.111[.]132 - IP Address - Socks5Systemz Backconnect Endpoint

91.121.30[.]185 - IP Address - Socks5Systemz Backconnect Endpoint

94.23.58[.]173 - IP Address - Socks5Systemz Backconnect Endpoint

37.187.148[.]204 - IP Address - Socks5Systemz Backconnect Endpoint

188.165.192[.]18 - IP Address - Socks5Systemz Backconnect Endpoint

/single.php?c=<RC4 data hex encoded> - URI - Socks5Systemz HTTP GET Request

/sign/<RC4 data hex encoded> - URI - Socks5Systemz HTTP GET Request

/proxy-activity.txt - URI - Socks5Systemz HTTP GET Request

datasheet[.]fun - Hostname - Socks5Systemz C2 Endpoint

bddns[.]cc - Hostname - Socks5Systemz C2 Endpoint

send-monitoring[.]bit - Hostname - Socks5Systemz C2 Endpoint

MITRE ATT&CK Mapping

Command and Control

T1071 - Application Layer Protocol

T1071.001 – Web protocols

T1568 – Dynamic Resolution

T1568.002 – Domain Generation Algorithms

T1132 – Data Encoding

T1132 – Non-Standard Encoding

T1090 – Proxy

T1090.002 – External Proxy

Exfiltration

T1041 – Exfiltration over C2 channel

Impact

T1496 – Resource Hijacking

References

1. https://www.bleepingcomputer.com/news/security/socks5systemz-proxy-service-infects-10-000-systems-worldwide/

2. https://www.bitsight.com/blog/unveiling-socks5systemz-rise-new-proxy-service-privateloader-and-amadey

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Author
Adam Potter
Senior Cyber Analyst
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January 14, 2025

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Ransomware

RansomHub Ransomware: Darktrace’s Investigation of the Newest Tool in ShadowSyndicate's Arsenal

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What is ShadowSyndicate?

ShadowSyndicate, also known as Infra Storm, is a threat actor reportedly active since July 2022, working with various ransomware groups and affiliates of ransomware programs, such as Quantum, Nokoyawa, and ALPHV. This threat actor employs tools like Cobalt Strike, Sliver, IcedID, and Matanbuchus malware in its attacks. ShadowSyndicate utilizes the same SSH fingerprint (1ca4cbac895fc3bd12417b77fc6ed31d) on many of their servers—85 as of September 2023. At least 52 of these servers have been linked to the Cobalt Strike command and control (C2) framework [1].

What is RansomHub?

First observed following the FBI's takedown of ALPHV/BlackCat in December 2023, RansomHub quickly gained notoriety as a Ransomware-as-a-Service (RaaS) operator. RansomHub capitalized on the law enforcement’s disruption of the LockBit group’s operations in February 2024 to market themselves to potential affiliates who had previously relied on LockBit’s encryptors. RansomHub's success can be largely attributed to their aggressive recruitment on underground forums, leading to the absorption of ex-ALPHV and ex-LockBit affiliates. They were one of the most active ransomware operators in 2024, with approximately 500 victims reported since February, according to their Dedicated Leak Site (DLS) [2].

ShadowSyndicate and RansomHub

External researchers have reported that ShadowSyndicate had as many as seven different ransomware families in their arsenal between July 2022, and September 2023. Now, ShadowSyndicate appears to have added RansomHub’s their formidable stockpile, becoming an affiliate of the RaaS provider [1].

Darktrace’s analysis of ShadowSyndicate across its customer base indicates that the group has been leveraging RansomHub ransomware in multiple attacks in September and October 2024. ShadowSyndicate likely shifted to using RansomHub due to the lucrative rates offered by this RaaS provider, with affiliates receiving up to 90% of the ransom—significantly higher than the general market rate of 70-80% [3].

In many instances where encryption was observed, ransom notes with the naming pattern “README_[a-zA-Z0-9]{6}.txt” were written to affected devices. The content of these ransom notes threatened to release stolen confidential data via RansomHub’s DLS unless a ransom was paid. During these attacks, data exfiltration activity to external endpoints using the SSH protocol was observed. The external endpoints to which the data was transferred were found to coincide with servers previously associated with ShadowSyndicate activity.

Darktrace’s coverage of ShadowSyndicate and RansomHub

Darktrace’s Threat Research team identified high-confidence indicators of compromise (IoCs) linked to the ShadowSyndicate group deploying RansomHub. The investigation revealed four separate incidents impacting Darktrace customers across various sectors, including education, manufacturing, and social services. In the investigated cases, multiple stages of the kill chain were observed, starting with initial internal reconnaissance and leading to eventual file encryption and data exfiltration.

Attack Overview

Timeline attack overview of ransomhub ransomware

Internal Reconnaissance

The first observed stage of ShadowSyndicate attacks involved devices making multiple internal connection attempts to other internal devices over key ports, suggesting network scanning and enumeration activity. In this initial phase of the attack, the threat actor gathers critical details and information by scanning the network for open ports that might be potentially exploitable. In cases observed by Darktrace affected devices were typically seen attempting to connect to other internal locations over TCP ports including 22, 445 and 3389.

C2 Communication and Data Exfiltration

In most of the RansomHub cases investigated by Darktrace, unusual connections to endpoints associated with Splashtop, a remote desktop access software, were observed briefly before outbound SSH connections were identified.

Following this, Darktrace detected outbound SSH connections to the external IP address 46.161.27[.]151 using WinSCP, an open-source SSH client for Windows used for secure file transfer. The Cybersecurity and Infrastructure Security Agency (CISA) identified this IP address as malicious and associated it with ShadowSyndicate’s C2 infrastructure [4]. During connections to this IP, multiple gigabytes of data were exfiltrated from customer networks via SSH.

Data exfiltration attempts were consistent across investigated cases; however, the method of egress varied from one attack to another, as one would expect with a RaaS strain being employed by different affiliates. In addition to transfers to ShadowSyndicate’s infrastructure, threat actors were also observed transferring data to the cloud storage and file transfer service, MEGA, via HTTP connections using the ‘rclone’ user agent – a command-line program used to manage files on cloud storage. In another case, data exfiltration activity occurred over port 443, utilizing SSL connections.

Lateral Movement

In investigated incidents, lateral movement activity began shortly after C2 communications were established. In one case, Darktrace identified the unusual use of a new administrative credential which was quickly followed up with multiple suspicious executable file writes to other internal devices on the network.

The filenames for this executable followed the regex naming convention “[a-zA-Z]{6}.exe”, with two observed examples being “bWqQUx.exe” and “sdtMfs.exe”.

Cyber AI Analyst Investigation Process for the SMB Writes of Suspicious Files to Multiple Devices' incident.
Figure 1: Cyber AI Analyst Investigation Process for the SMB Writes of Suspicious Files to Multiple Devices' incident.

Additionally, script files such as “Defeat-Defender2.bat”, “Share.bat”, and “def.bat” were also seen written over SMB, suggesting that threat actors were trying to evade network defenses and detection by antivirus software like Microsoft Defender.

File Encryption

Among the three cases where file encryption activity was observed, file names were changed by adding an extension following the regex format “.[a-zA-Z0-9]{6}”. Ransom notes with a similar naming convention, “README_[a-zA-Z0-9]{6}.txt”, were written to each share. While the content of the ransom notes differed slightly in each case, most contained similar text. Clear indicators in the body of the ransom notes pointed to the use of RansomHub ransomware in these attacks. As is increasingly the case, threat actors employed double extortion tactics, threatening to leak confidential data if the ransom was not paid. Like most ransomware, RansomHub included TOR site links for communication between its "customer service team" and the target.

Figure 2: The graph shows the behavior of a device with encryption activity, using the “SMB Sustained Mimetype Conversion” and “Unusual Activity Events” metrics over three weeks.

Since Darktrace’s Autonomous Response capability was not enabled during the compromise, the ransomware attack succeeded in its objective. However, Darktrace’s Cyber AI Analyst provided comprehensive coverage of the kill chain, enabling the customer to quickly identify affected devices and initiate remediation.

Figure 3: Cyber AI Analyst panel showing the critical incidents of the affected device from one of the cases investigated.

In lieu of Autonomous Response being active on the networks, Darktrace was able to suggest a variety of manual response actions intended to contain the compromise and prevent further malicious activity. Had Autonomous Response been enabled at the time of the attack, these actions would have been quickly applied without any human interaction, potentially halting the ransomware attack earlier in the kill chain.

Figure 4: A list of suggested Autonomous Response actions on the affected devices."

Conclusion

The Darktrace Threat Research team has noted a surge in attacks by the ShadowSyndicate group using RansomHub’s RaaS of late. RaaS has become increasingly popular across the threat landscape due to its ease of access to malware and script execution. As more individual threat actors adopt RaaS, security teams are struggling to defend against the increasing number of opportunistic attacks.

For customers subscribed to Darktrace’s Security Operations Center (SOC) services, the Analyst team promptly investigated detections of the aforementioned unusual and anomalous activities in the initial infection phases. Multiple alerts were raised via Darktrace’s Managed Threat Detection to warn customers of active ransomware incidents. By emphasizing anomaly-based detection and response, Darktrace can effectively identify devices affected by ransomware and take action against emerging activity, minimizing disruption and impact on customer networks.

Credit to Kwa Qing Hong (Senior Cyber Analyst and Deputy Analyst Team Lead, Singapore) and Signe Zahark (Principal Cyber Analyst, Japan)

Appendices

Darktrace Model Detections

Antigena Models / Autonomous Response:

Antigena / Network / Insider Threat / Antigena Network Scan Block

Antigena / Network / Insider Threat / Antigena SMB Enumeration Block

Antigena / Network / Insider Threat / Antigena Internal Anomalous File Activity

Antigena / Network / Insider Threat / Antigena Large Data Volume Outbound Block

Antigena / Network / Significant Anomaly / Antigena Significant Anomaly from Client Block

Antigena / Network / Significant Anomaly / Antigena Breaches Over Time Block

Antigena / Network / Significant Anomaly / Antigena Controlled and Model Breach

Antigena / Network / Significant Anomaly / Antigena Significant Server Anomaly Block

Antigena / Network / Significant Anomaly / Antigena Enhanced Monitoring from Server Block

Antigena / Network / External Threat / Antigena Suspicious Activity Block

Antigena / Network / External Threat / Antigena Suspicious File Pattern of Life Block

Antigena / Network / External Threat / Antigena File then New Outbound Block


Network Reconnaissance:

Device / Network Scan

Device / ICMP Address Scan

Device / RDP Scan
Device / Anomalous LDAP Root Searches
Anomalous Connection / SMB Enumeration
Device / Spike in LDAP Activity

C2:

Enhanced Monitoring - Device / Lateral Movement and C2 Activity

Enhanced Monitoring - Device / Initial Breach Chain Compromise

Enhanced Monitoring - Compromise / Suspicious File and C2

Compliance / Remote Management Tool On Server

Anomalous Connection / Outbound SSH to Unusual Port


External Data Transfer:

Enhanced Monitoring - Unusual Activity / Enhanced Unusual External Data Transfer

Unusual Activity / Unusual External Data Transfer

Anomalous Connection / Data Sent to Rare Domain

Unusual Activity / Unusual External Data to New Endpoint

Compliance / SSH to Rare External Destination

Anomalous Connection / Application Protocol on Uncommon Port

Enhanced Monitoring - Anomalous File / Numeric File Download

Anomalous File / New User Agent Followed By Numeric File Download

Anomalous Server Activity / Outgoing from Server

Device / Large Number of Connections to New Endpoints

Anomalous Connection / Multiple HTTP POSTs to Rare Hostname

Anomalous Connection / Uncommon 1 GiB Outbound

Lateral Movement:

User / New Admin Credentials on Server

Anomalous Connection / New or Uncommon Service Control

Anomalous Connection / High Volume of New or Uncommon Service Control

Anomalous File / Internal / Executable Uploaded to DC

Anomalous Connection / Suspicious Activity On High Risk Device

File Encryption:

Compliance / SMB Drive Write

Anomalous File / Internal / Additional Extension Appended to SMB File

Compromise / Ransomware / Possible Ransom Note Write

Anomalous Connection / Suspicious Read Write Ratio

List of Indicators of Compromise (IoCs)

IoC - Type - Description + Confidence

83.97.73[.]198 - IP - Data exfiltration endpoint

108.181.182[.]143 - IP - Data exfiltration endpoint

46.161.27[.]151 - IP - Data exfiltration endpoint

185.65.212[.]164 - IP - Data exfiltration endpoint

66[.]203.125.21 - IP - MEGA endpoint used for data exfiltration

89[.]44.168.207 - IP - MEGA endpoint used for data exfiltration

185[.]206.24.31 - IP - MEGA endpoint used for data exfiltration

31[.]216.148.33 - IP - MEGA endpoint used for data exfiltration

104.226.39[.]18 - IP - C2 endpoint

103.253.40[.]87 - IP - C2 endpoint

*.relay.splashtop[.]com - Hostname - C2 & data exfiltration endpoint

gfs***n***.userstorage.mega[.]co.nz - Hostname - MEGA endpoint used for data exfiltration

w.api.mega[.]co.nz - Hostname - MEGA endpoint used for data exfiltration

ams-rb9a-ss.ams.efscloud[.]net - Hostname - Data exfiltration endpoint

MITRE ATT&CK Mapping

Tactic - Technqiue

RECONNAISSANCE – T1592.004 Client Configurations

RECONNAISSANCE – T1590.005 IP Addresses

RECONNAISSANCE – T1595.001 Scanning IP Blocks

RECONNAISSANCE – T1595.002 Vulnerability Scanning

DISCOVERY – T1046 Network Service Scanning

DISCOVERY – T1018 Remote System Discovery

DISCOVERY – T1083 File and Directory Discovery
INITIAL ACCESS - T1189 Drive-by Compromise

INITIAL ACCESS - T1190 Exploit Public-Facing Application

COMMAND AND CONTROL - T1001 Data Obfuscation

COMMAND AND CONTROL - T1071 Application Layer Protocol

COMMAND AND CONTROL - T1071.001 Web Protocols

COMMAND AND CONTROL - T1573.001 Symmetric Cryptography

COMMAND AND CONTROL - T1571 Non-Standard Port

DEFENSE EVASION – T1078 Valid Accounts

DEFENSE EVASION – T1550.002 Pass the Hash

LATERAL MOVEMENT - T1021.004 SSH

LATERAL MOVEMENT – T1080 Taint Shared Content

LATERAL MOVEMENT – T1570 Lateral Tool Transfer

LATERAL MOVEMENT – T1021.002 SMB/Windows Admin Shares

COLLECTION - T1185 Man in the Browser

EXFILTRATION - T1041 Exfiltration Over C2 Channel

EXFILTRATION - T1567.002 Exfiltration to Cloud Storage

EXFILTRATION - T1029 Scheduled Transfer

IMPACT – T1486 Data Encrypted for Impact

References

1.     https://www.group-ib.com/blog/shadowsyndicate-raas/

2.     https://www.techtarget.com/searchsecurity/news/366617096/ESET-RansomHub-most-active-ransomware-group-in-H2-2024

3.     https://cyberint.com/blog/research/ransomhub-the-new-kid-on-the-block-to-know/

4.     https://www.cisa.gov/sites/default/files/2024-05/AA24-131A.stix_.xml

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About the author
Qing Hong Kwa
Senior Cyber Analyst and Deputy Analyst Team Lead, Singapore

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January 14, 2025

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Email

Why AI-powered Email Protection Became Essential for this Global Financial Services Leader

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When agile cyber-attackers don’t stop, but pivot  

When he first joined this leading financial services provider, it was clear to the CISO that email security needed to be a top priority. The organization provides transfer services to millions of consumers via a network of thousands of agent locations across the US. Those agents are connected to hundreds of thousands of global payers to complete consumer transfers, ranging from leading financial institutions to small local businesses.

With this vast network of agents and payers, the provider relies on email as its primary communications channel. Transmitting billions of dollars every year, the organization is a prime target for cyber criminals looking to steal credentials, financial assets, and sensitive data.

Vulnerable to attacks with gaps in email security and visibility

The CISO discovered that employees were under constant attack by phishing emails impersonating his company’s own executives. The business email compromise (BEC) attacks were designed to deceive employees into sharing credentials or clicking on malicious links.

Upon discovering that their Microsoft 365 tenant lacked secure configuration, the CISO implemented necessary changes to strengthen the service, including enabling authentication controls. While his efforts significantly reduced BEC attacks, cyber criminals changed their tactics, sending employees malicious phishing emails from seemingly valid email accounts from trusted domains like Google and Yahoo. The emails passed through the organization’s native email filters without detection.

The CISO also sought to strengthen defenses against third-party supply chain attacks that could originate with any of the hundreds of thousands of third-party agents and payers the company works with around the world. While the larger institutions typically have sophisticated email security strategies in place, the smaller businesses may lack the cybersecurity expertise needed to effectively secure and manage their data, putting the organization at risk.

While the CISO knew the company was vulnerable to phishing and third-party threats, he didn’t have visibility across the flow of email. Without access to key metrics and valuable data, he couldn’t get the crucial insights needed to quickly identify possible threats and adjust security protocols.  

Skilled analysts bogged down with low-level tasks

Like many enterprise organizations, this leading financial services provider relied on a crew of highly skilled analysts to respond to alerts and analyze and triage emails most of their workday. “That shouldn’t be how we operate,” said the CISO. “My role and the role of my staff should be to focus on more strategic projects, support the business, and work on important new product development.”

Balancing user experience with mitigating threats

Enabling greater email security measures without negatively impacting the business, user experience, and customer satisfaction was a daunting challenge the CISO and his security team faced. Imposing restrictions that are too stringent could restrict communication, delay the delivery of important messages, or block legitimate emails – potentially slowing down money transfers, frustrating customers, affecting employee productivity, and impacting revenue. However, maintaining controls that are too permissive could result in serious outcomes like data theft, financial fraud, operational disruption, compliance penalties, and customer attrition.  

Self-Learning AI is a game changer

After conducting a thorough POC with several modern security solution providers, this global financial services provider chose the Darktrace / EMAIL an AI-driven email security platform. The CISO said they chose the solution for two key reasons:

First, Darktrace / EMAIL offers modern capabilities

  • Self-Learning AI uses business data to recognize anomalies in communication patterns and user behavior to stop known and unknown threats
  • Secures the organization’s entire mailflow across all inbound, outbound, and lateral email
  • Protects against account takeover attacks by identifying subtle anomalies in cloud SaaS
  • Catches sophisticated threats like impersonations, session token misuse, adversary-in-the-middle attacks, credential theft, and data exfiltration

Second, they pointed to Darktrace’s experience, innovation, and expertise

  • Deep cybersecurity and industry knowledge
  • Demonstrated customers successes worldwide
  • At the forefront of innovation and research, establishing new thresholds in cybersecurity, with technology advances backed by over 200 patents and pending applications

Moreover, and most importantly, this organization trusted Darktrace to deliver on its promises.  And according to the CISO, that’s just what happened.

Significantly reduced phishing threats and business risk

Since implementing Darktrace / EMAIL, the threat posed by BEC attacks has dropped sharply. “Phishing is not an issue that concerns me anymore. I estimate we are now identifying and blocking more than 85% of threats our previous solution was missing,” said the CISO. The biggest factor contributing to this success? The power of AI.

With Darktrace / EMAIL, this leadingglobal financial services provider is identifying and blocking more than 85% ofthe phishing email threats its previous solution missed.

AI wasn’t originally on the financial service provider’s list of criteria. But after seeing AI in action and understanding its potential to vastly scale their detection and response capabilities–without adding headcount, the CISO determined AI wasn’t an option but an imperative. “AI is essential when it comes to email security, it’s an absolute necessity,” he said.  

Darktrace / EMAIL’s Self-Learning AI is uniquely powerful because it learns the content and context of every internal and external user and can spot the subtle differences in behavioral patterns that point to possible social engineering attacks. Through patented behavioral anomaly detection, Darktrace / EMAIL continuously learns about the organization’s business and users, based on its own operations and data, adjusting security protocols accordingly.  

For example, when clients are transferring large amounts of money, they are required to send photos of their driver’s licenses and passports via email to the organization for verification – accounting for a large percentage of its’ inbound email. Darktrace / EMAIL recognizes that it’s normal for customers to send this sensitive information, and it also knows that it’s not normal for that same sensitive information to leave the organization via outbound mail. In addition, Darktrace identifies patterns in user behavior, including who employees communicate with and what kind of information they share. When user behavior falls outside of established norms, such as an email sent from the CFO to employees the CEO would not typically communicate with, Darktrace can take the appropriate action to remove the threat.  

“After the implementation, we gave the solution two weeks to ingest our data and learn the specifics of our business. After that, it was perfect, just amazing,” said the CISO.  

Boosted team productivity and elevated value to the business

With Darktrace / EMAIL, the organization has successfully scaled its detection and response efforts without scaling personnel. The security team has reduced the number of emails requiring manual investigation by 90%. And because analysts now have the benefit of Darktrace / EMAIL’s analytics and reporting, the investigation process is much easier and faster. “The impact of this solution on my team has been very positive,” said the CISO. “Darktrace / EMAIL essentially manages itself, freeing up time for our skilled analysts–and for myself–to focus on more important projects.”  

The security team has scaled its detection and response efforts without scaling personnel,reducing the number of emails it manually investigates by 90%

Increased visibility delivers business-critical insights

You can’t control what you can’t see, and with zero visibility into critical data and metrics, this financial services provider was at a serious disadvantage. That has all changed. “Something that I love about Darktrace / EMAIL is the visibility that it provides into key metrics from a single dashboard. We can now understand the behavior of our email flow and data traffic and can make insight-driven decisions to continuously optimize our email security. It’s awesome,” said the CISO.  

An efficient user interface also improves productivity and reduces mean time to action by enabling teams to easily visualize key data points and quickly evaluate what actions need to be taken. Darktrace / EMAIL was developed with that experience in mind, allowing users to access data and take quick action without having to constantly log into the solution.

Keeping the business focused on cybersecurity

The leadership of this global organization takes information security very seriously, understanding that cyber-attacks aren’t just an IT problem but a business problem. When it came to evaluating Darktrace, the CISO said numerous stakeholders were involved including C-level executives, infrastructure, and IT, which operates separately from information security. The CISO initially identified the need, conducted the market research, engaged the target vendors, and then brought the other decision makers into the process for the solution evaluation and final decision. “Our IT group, infrastructure team, CTO and CEO are all involved when it comes to making major cybersecurity investments. We always try to make these decisions jointly to ensure we are taking everything into consideration.”

The organization has reached a higher level of maturity when it comes to email cybersecurity. The ability to automate routine email detection and investigation tasks has both strengthened the organization’s cyber resilience and enabled the CISO and his team to contribute more to the business. His advice for other IT leaders facing the same email security and visibility challenges he once experienced: “For those companies that need greater insight and control over their email but have limited resources and people, AI is the answer.”  

Darktrace / Email solution brief screenshot

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