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March 22, 2023

Amadey Info Stealer and N-Day Vulnerabilities

Understand the implications of the Amadey info stealer on cybersecurity and how it exploits N-day vulnerabilities for data theft.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Zoe Tilsiter
Cyber Analyst
Written by
The Darktrace Threat Research Team
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22
Mar 2023

The continued prevalence of Malware as a Service (MaaS) across the cyber threat landscape means that even the most inexperienced of would-be malicious actors are able to carry out damaging and wide-spread cyber-attacks with relative ease. Among these commonly employed MaaS are information stealers, or info-stealers, a type of malware that infects a device and attempts to gather sensitive information before exfiltrating it to the attacker. Info-stealers typically target confidential information, such as login credentials and bank details, and attempt to lie low on a compromised device, allowing access to sensitive data for longer periods of time. 

It is essential for organizations to have efficient security measures in place to defend their networks from attackers in an increasing versatile and accessible threat landscape, however incident response alone is not enough. Having an autonomous decision maker able to not only detect suspicious activity, but also take action against it in real time, is of the upmost importance to defend against significant network compromise. 

Between August and December 2022, Darktrace detected the Amadey info-stealer on more than 30 customer environments, spanning various regions and industry verticals across the customer base. This shows a continual presence and overlap of info-stealer indicators of compromise (IOCs) across the cyber threat landscape, such as RacoonStealer, which we discussed last November (Part 1 and Part 2).

Background on Amadey

Amadey Bot, a malware that was first discovered in 2018, is capable of stealing sensitive information and installing additional malware by receiving commands from the attacker. Like other malware strains, it is being sold in illegal forums as MaaS starting from $500 USD [1]. 

Researchers at AhnLab found that Amadey is typically distributed via existing SmokeLoader loader malware campaigns. Downloading cracked versions of legitimate software causes SmokeLoader to inject malicious payload into Windows Explorer processes and proceeds to download Amadey.  

The botnet has also been used for distributed denial of service (DDoS) attacks, and as a vector to install malware spam campaigns, such as LockBit 3.0 [2]. Regardless of the delivery techniques, similar patterns of activity were observed across multiple customer environments. 

Amadey’s primary function is to steal information and further distribute malware. It aims to extract a variety of information from infected devices and attempts to evade the detection of security measures by reducing the volume of data exfiltration compared to that seen in other malicious instances.

Darktrace DETECT/Network™ and its built-in features, such as Wireshark Packet Captures (PCAP), identified Amadey activity on customer networks, whilst Darktrace RESPOND/Network™ autonomously intervened to halt its progress.

Attack Details

Figure 1: Timeline of Amadey info-stealer kill chain.

Initial Access  

User engagement with malicious email attachments or cracked software results in direct execution of the SmokeLoader loader malware on a device. Once the loader has executed its payload, it is then able to download additional malware, including the Amadey info-stealer.

Unusual Outbound Connections 

After initial access by the loader and download of additional malware, the Amadey info-stealer captures screenshots of network information and sends them to Amadey command and control (C2) servers via HTTP POST requests with no GET to a .php URI. An example of this can be seen in Figure 2.  

Figure 2: PCAP from an affected customer showing screenshots being sent out to the Amadey C2 server via a .jpg file. 

C2 Communications  

The infected device continues to make repeated connections out to this Amadey endpoint. Amadey's C2 server will respond with instructions to download additional plugins in the form of dynamic-link libraries (DLLs), such as "/Mb1sDv3/Plugins/cred64.dll", or attempt to download secondary info-stealers such as RedLine or RaccoonStealer. 

Internal Reconnaissance 

The device downloads executable and DLL files, or stealer configuration files to steal additional network information from software including RealVNC and Outlook. Most compromised accounts were observed downloading additional malware following commands received from the attacker.

Data Exfiltration 

The stolen information is then sent out via high volumes of HTTP connection. It makes HTTP POSTs to malicious .php URIs again, this time exfiltrating more data such as the Amadey version, device names, and any anti-malware software installed on the system.

How did the attackers bypass the rest of the security stack?

Existing N-Day vulnerabilities are leveraged to launch new attacks on customer networks and potentially bypass other tools in the security stack. Additionally, exfiltrating data via low and slow HTTP connections, rather than large file transfers to cloud storage platforms, is an effective means of evading the detection of traditional security tools which often look for large data transfers, sometimes to a specific list of identified “bad” endpoints.

Darktrace Coverage 

Amadey activity was autonomously identified by DETECT and the Cyber AI Analyst. A list of DETECT models that were triggered on deployments during this kill chain can be found in the Appendices. 

Various Amadey activities were detected and highlighted in DETECT model breaches and their model breach event logs. Figure 3 shows a compromised device making suspicious HTTP POST requests, causing the ‘Anomalous Connection / Posting HTTP to IP Without Hostname’ model to breach. It also downloaded an executable file (.exe) from the same IP.

Figure 3: Amadey activity on a customer deployment captured by model breaches and event logs. 

DETECT’s built-in features also assisted with detecting the data exfiltration. Using the PCAP integration, the exfiltrated data was captured for analysis. Figure 4 shows a connection made to the Amadey endpoint, in which information about the infected device, such as system ID and computer name, were sent. 

Figure 4: PCAP downloaded from Darktrace event logs highlighting data egress to the Amadey endpoint. 

Further information about the infected system can be seen in the above PCAP. As outlined by researchers at Ahnlab and shown in Figure 5, additional system information sent includes the Amadey version (vs=), the device’s admin privilege status (ar=), and any installed anti-malware or anti-virus software installed on the infected environment (av=) [3]. 

Figure 5: AhnLab’s glossary table explaining the information sent to the Amadey C2 server. 

Darktrace’s AI Analyst was also able to connect commonalities between model breaches on a device and present them as a connected incident made up of separate events. Figure 6 shows the AI Analyst incident log for a device having breached multiple models indicative of the Amadey kill chain. It displays the timeline of these events, the specific IOCs, and the associated attack tactic, in this case ‘Command and Control’. 

Figure 6: A screenshot of multiple IOCs and activity correlated together by AI Analyst. 

When enabled on customer’s deployments, RESPOND was able to take immediate action against Amadey to mitigate its impact on customer networks. RESPOND models that breached include: 

  • Antigena / Network / Significant Anomaly / Antigena Significant Anomaly from Client Block
  • Antigena / Network / External Threat / Antigena Suspicious File Block 
  • Antigena / Network / Significant Anomaly / Antigena Controlled and Model Breach

On one customer’s environment, a device made a POST request with no GET to URI ‘/p84Nls2/index.php’ and unepeureyore[.]xyz. RESPOND autonomously enforced a previously established pattern of life on the device twice for 30 minutes each and blocked all outgoing traffic from the device for 10 minutes. Enforcing a device’s pattern of life restricts it to conduct activity within the device and/or user’s expected pattern of behavior and blocks anything anomalous or unexpected, enabling normal business operations to continue. This response is intended to reduce the potential scale of attacks by disrupting the kill chain, whilst ensuring business disruption is kept to a minimum. 

Figure 7: RESPOND actions taken on a customer deployment to disrupt the Amadey kill chain. 

The Darktrace Threat Research team conducted thorough investigations into Amadey activity observed across the customer base. They were able to identify and contextualize this threat across the fleet, enriching AI insights with collaborative human analysis. Pivoting from AI insights as their primary source of information, the Threat Research team were able to provide layered analysis to confirm this campaign-like activity and assess the threat across multiple unique environments, providing a holistic assessment to customers with contextualized insights.

Conclusion

The presence of the Amadey info-stealer in multiple customer environments highlights the continuing prevalence of MaaS and info-stealers across the threat landscape. The Amadey info-stealer in particular demonstrates that by evading N-day vulnerability patches, threat actors routinely launch new attacks. These malicious actors are then able to evade detection by traditional security tools by employing low and slow data exfiltration techniques, as opposed to large file transfers.

Crucially, Darktrace’s AI insights were coupled with expert human analysis to detect, respond, and provide contextualized insights to notify customers of Amadey activity effectively. DETECT captured Amadey activity taking place on customer deployments, and where enabled, RESPOND’s autonomous technology was able to take immediate action to reduce the scale of such attacks. Finally, the Threat Research team were in place to provide enhanced analysis for affected customers to help security teams future-proof against similar attacks.

Appendices

Darktrace Model Detections 

Anomalous File / EXE from Rare External Location

Device / Initial Breach Chain Compromise

Anomalous Connection / Posting HTTP to IP Without Hostname 

Anomalous Connection / POST to PHP on New External Host

Anomalous Connection / Multiple HTTP POSTs to Rare Hostname 

Compromise / Beaconing Activity To External Rare

Compromise / Slow Beaconing Activity To External Rare

Anomalous Connection / Multiple Failed Connections to Rare Endpoint

List of IOCs

f0ce8614cc2c3ae1fcba93bc4a8b82196e7139f7 - SHA1 - Amadey DLL File Hash

e487edceeef3a41e2a8eea1e684bcbc3b39adb97 - SHA1 - Amadey DLL File Hash

0f9006d8f09e91bbd459b8254dd945e4fbae25d9 - SHA1 - Amadey DLL File Hash

4069fdad04f5e41b36945cc871eb87a309fd3442 - SHA1 - Amadey DLL File Hash

193.106.191[.]201 - IP - Amadey C2 Endpoint

77.73.134[.]66 - IP - Amadey C2 Endpoint

78.153.144[.]60 - IP - Amadey C2 Endpoint

62.204.41[.]252 - IP - Amadey C2 Endpoint

45.153.240[.]94 - IP - Amadey C2 Endpoint

185.215.113[.]204 - IP - Amadey C2 Endpoint

85.209.135[.]11 - IP - Amadey C2 Endpoint

185.215.113[.]205 - IP - Amadey C2 Endpoint

31.41.244[.]146 - IP - Amadey C2 Endpoint

5.154.181[.]119 - IP - Amadey C2 Endpoint

45.130.151[.]191 - IP - Amadey C2 Endpoint

193.106.191[.]184 - IP - Amadey C2 Endpoint

31.41.244[.]15 - IP - Amadey C2 Endpoint

77.73.133[.]72 - IP - Amadey C2 Endpoint

89.163.249[.]231 - IP - Amadey C2 Endpoint

193.56.146[.]243 - IP - Amadey C2 Endpoint

31.41.244[.]158 - IP - Amadey C2 Endpoint

85.209.135[.]109 - IP - Amadey C2 Endpoint

77.73.134[.]45 - IP - Amadey C2 Endpoint

moscow12[.]at - Hostname - Amadey C2 Endpoint

moscow13[.]at - Hostname - Amadey C2 Endpoint

unepeureyore[.]xyz - Hostname - Amadey C2 Endpoint

/fb73jc3/index.php - URI - Amadey C2 Endpoint

/panelis/index.php - URI - Amadey C2 Endpoint

/panelis/index.php?scr=1 - URI - Amadey C2 Endpoint

/panel/index.php - URI - Amadey C2 Endpoint

/panel/index.php?scr=1 - URI - Amadey C2 Endpoint

/panel/Plugins/cred.dll - URI - Amadey C2 Endpoint

/jg94cVd30f/index.php - URI - Amadey C2 Endpoint

/jg94cVd30f/index.php?scr=1 - URI - Amadey C2 Endpoint

/o7Vsjd3a2f/index.php - URI - Amadey C2 Endpoint

/o7Vsjd3a2f/index.php?scr=1 - URI - Amadey C2 Endpoint

/o7Vsjd3a2f/Plugins/cred64.dll - URI - Amadey C2 Endpoint

/gjend7w/index.php - URI - Amadey C2 Endpoint

/hfk3vK9/index.php - URI - Amadey C2 Endpoint

/v3S1dl2/index.php - URI - Amadey C2 Endpoint

/f9v33dkSXm/index.php - URI - Amadey C2 Endpoint

/p84Nls2/index.php - URI - Amadey C2 Endpoint

/p84Nls2/Plugins/cred.dll - URI - Amadey C2 Endpoint

/nB8cWack3/index.php - URI - Amadey C2 Endpoint

/rest/index.php - URI - Amadey C2 Endpoint

/Mb1sDv3/index.php - URI - Amadey C2 Endpoint

/Mb1sDv3/index.php?scr=1 - URI - Amadey C2 Endpoint

/Mb1sDv3/Plugins/cred64.dll  - URI - Amadey C2 Endpoint

/h8V2cQlbd3/index.php - URI - Amadey C2 Endpoint

/f5OknW/index.php - URI - Amadey C2 Endpoint

/rSbFldr23/index.php - URI - Amadey C2 Endpoint

/rSbFldr23/index.php?scr=1 - URI - Amadey C2 Endpoint

/jg94cVd30f/Plugins/cred64.dll - URI - Amadey C2 Endpoint

/mBsjv2swweP/Plugins/cred64.dll - URI - Amadey C2 Endpoint

/rSbFldr23/Plugins/cred64.dll - URI - Amadey C2 Endpoint

/Plugins/cred64.dll - URI - Amadey C2 Endpoint

Mitre Attack and Mapping 

Collection:

T1185 - Man the Browser

Initial Access and Resource Development:

T1189 - Drive-by Compromise

T1588.001 - Malware

Persistence:

T1176 - Browser Extensions

Command and Control:

T1071 - Application Layer Protocol

T1071.001 - Web Protocols

T1090.002 - External Proxy

T1095 - Non-Application Layer Protocol

T1571 - Non-Standard Port

T1105 - Ingress Tool Transfer

References 

[1] https://malpedia.caad.fkie.fraunhofer.de/details/win.amadey

[2] https://asec.ahnlab.com/en/41450/

[3] https://asec.ahnlab.com/en/36634/

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Zoe Tilsiter
Cyber Analyst
Written by
The Darktrace Threat Research Team

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May 27, 2025

From Rockstar2FA to FlowerStorm: Investigating a Blooming Phishing-as-a-Service Platform

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What is FlowerStorm?

FlowerStorm is a Phishing-as-a-Service (PhaaS) platform believed to have gained traction following the decline of the former PhaaS platform Rockstar2FA. It employs Adversary-in-the-Middle (AitM) attacks to target Microsoft 365 credentials. After Rockstar2FA appeared to go dormant, similar PhaaS portals began to emerge under the name FlowerStorm. This naming is likely linked to the plant-themed terminology found in the HTML titles of its phishing pages, such as 'Sprout' and 'Blossom'. Given the abrupt disappearance of Rockstar2FA and the near-immediate rise of FlowerStorm, it is possible that the operators rebranded to reduce exposure [1].

External researchers identified several similarities between Rockstar2FA and FlowerStorm, suggesting a shared operational overlap. Both use fake login pages, typically spoofing Microsoft, to steal credentials and multi-factor authentication (MFA) tokens, with backend infrastructure hosted on .ru and .com domains. Their phishing kits use very similar HTML structures, including randomized comments, Cloudflare turnstile elements, and fake security prompts. Despite Rockstar2FA typically being known for using automotive themes in their HTML titles, while FlowerStorm shifted to a more botanical theme, the overall design remained consistent [1].

Despite these stylistic differences, both platforms use similar credential capture methods and support MFA bypass. Their domain registration patterns and synchronized activity spikes through late 2024 suggest shared tooling or coordination [1].

FlowerStorm, like Rockstar2FA, also uses their phishing portal to mimic legitimate login pages such as Microsoft 365 for the purpose of stealing credentials and MFA tokens while the portals are relying heavily on backend servers using top-level domains (TLDs) such as .ru, .moscow, and .com. Starting in June 2024, some of the phishing pages began utilizing Cloudflare services with domains such as pages[.]dev. Additionally, usage of the file “next.php” is used to communicate with their backend servers for exfiltration and data communication. FlowerStorm’s platform focuses on credential harvesting using fields such as email, pass, and session tracking tokens in addition to supporting email validation and MFA authentications via their backend systems [1].

Darktrace’s coverage of FlowerStorm Microsoft phishing

While multiple suspected instances of the FlowerStorm PhaaS platform were identified during Darktrace’s investigation, this blog will focus on a specific case from March 2025. Darktrace’s Threat Research team analyzed the affected customer environment and discovered that threat actors were accessing a Software-as-a-Service (SaaS) account from several rare external IP addresses and ASNs.

Around a week before the first indicators of FlowerStorm were observed, Darktrace detected anomalous logins via Microsoft Office 365 products, including Office365 Shell WCSS-Client and Microsoft PowerApps.  Although not confirmed in this instance, Microsoft PowerApps could potentially be leveraged by attackers to create phishing applications or exploit vulnerabilities in data connections [2].

Darktrace’s detection of the unusual SaaS credential use.
Figure 1: Darktrace’s detection of the unusual SaaS credential use.

Following this initial login, Darktrace observed subsequent login activity from the rare source IP, 69.49.230[.]198. Multiple open-source intelligence (OSINT) sources have since associated this IP with the FlowerStorm PhaaS operation [3][4].  Darktrace then observed the SaaS user resetting the password on the Core Directory of the Azure Active Directory using the user agent, O365AdminPortal.

Given FlowerStorm’s known use of AitM attacks targeting Microsoft 365 credentials, it seems highly likely that this activity represents an attacker who previously harvested credentials and is now attempting to escalate their privileges within the target network.

Darktrace / IDENTITY’s detection of privilege escalation on a compromised SaaS account, highlighting unusual login activity and a password reset event.
Figure 2: Darktrace / IDENTITY’s detection of privilege escalation on a compromised SaaS account, highlighting unusual login activity and a password reset event.

Notably, Darktrace’s Cyber AI Analyst also detected anomalies during a number of these login attempts, which is significant given FlowerStorm’s known capability to bypass MFA and steal session tokens.

Cyber AI Analyst’s detection of new login behavior for the SaaS user, including abnormal MFA usage.
Figure 3: Cyber AI Analyst’s detection of new login behavior for the SaaS user, including abnormal MFA usage.
Multiple login and failed login events were observed from the anomalous source IP over the month prior, as seen in Darktrace’s Advanced Search.
Figure 4: Multiple login and failed login events were observed from the anomalous source IP over the month prior, as seen in Darktrace’s Advanced Search.

In response to the suspicious SaaS activity, Darktrace recommended several Autonomous Response actions to contain the threat. These included blocking the user from making further connections to the unusual IP address 69.49.230[.]198 and disabling the user account to prevent any additional malicious activity. In this instance, Darktrace’s Autonomous Response was configured in Human Confirmation mode, requiring manual approval from the customer’s security team before any mitigative actions could be applied. Had the system been configured for full autonomous response, it would have immediately blocked the suspicious connections and disabled any users deviating from their expected behavior—significantly reducing the window of opportunity for attackers.

Figure 5: Autonomous Response Actions recommended on this account behavior; This would result in disabling the user and blocking further sign-in activity from the source IP.

Conclusion

The FlowerStorm platform, along with its predecessor, RockStar2FA is a PhaaS platform known to leverage AitM attacks to steal user credentials and bypass MFA, with threat actors adopting increasingly sophisticated toolkits and techniques to carry out their attacks.

In this incident observed within a Darktrace customer's SaaS environment, Darktrace detected suspicious login activity involving abnormal VPN usage from a previously unseen IP address, which was subsequently linked to the FlowerStorm PhaaS platform. The subsequent activity, specifically a password reset, was deemed highly suspicious and likely indicative of an attacker having obtained SaaS credentials through a prior credential harvesting attack.

Darktrace’s prompt detection of these SaaS anomalies and timely notifications from its Security Operations Centre (SOC) enabled the customer to mitigate and remediate the threat before attackers could escalate privileges and advance the attack, effectively shutting it down in its early stages.

Credit to Justin Torres (Senior Cyber Analyst), Vivek Rajan (Cyber Analyst), Ryan Traill (Analyst Content Lead)

Appendices

Darktrace Model Alert Detections

·      SaaS / Access / M365 High Risk Level Login

·      SaaS / Access / Unusual External Source for SaaS Credential Use

·      SaaS / Compromise / Login from Rare High-Risk Endpoint

·      SaaS / Compromise / SaaS Anomaly Following Anomalous Login

·      SaaS / Compromise / Unusual Login and Account Update

·      SaaS / Unusual Activity / Unusual MFA Auth and SaaS Activity

Cyber AI Analyst Coverage

·      Suspicious Access of Azure Active Directory  

·      Suspicious Access of Azure Active Directory  

List of Indicators of Compromise (IoCs)

IoC - Type - Description + Confidence

69.49.230[.]198 – Source IP – Malicious IP Associated with FlowerStorm, Observed in Login Activity

MITRE ATT&CK Mapping

Tactic – Technique – Sub-Technique  

Cloud Accounts - DEFENSE EVASION, PERSISTENCE, PRIVILEGE ESCALATION, INITIAL ACCESS - T1078.004 - T1078

Cloud Service Dashboard - DISCOVERY - T1538

Compromise Accounts - RESOURCE DEVELOPMENT - T1586

Steal Web Session Cookie - CREDENTIAL ACCESS - T1539

References:

[1] https://news.sophos.com/en-us/2024/12/19/phishing-platform-rockstar-2fa-trips-and-flowerstorm-picks-up-the-pieces/

[2] https://learn.microsoft.com/en-us/security/operations/incident-response-playbook-compromised-malicious-app

[3] https://www.virustotal.com/gui/ip-address/69.49.230.198/community

[4] https://otx.alienvault.com/indicator/ip/69.49.230.198

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Justin Torres
Cyber Analyst

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May 23, 2025

Defending the Frontlines: Proactive Cybersecurity in Local Government

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Serving a population of over 165,000 citizens, this county government delivers essential services that enhance the quality of life for all of its residents in Florida, United States. From public safety and works to law enforcement, economic development, health, and community services, the county’s cybersecurity strategy plays a foundational role in protecting its citizens.

From flying blind to seeing the bigger picture

Safeguarding data from multiple systems, service providers, and citizens is a key aspect of the County’s Systems Management remit. Protecting sensitive information while enabling smooth engagement with multiple external partners poses a unique challenge; the types of data and potential threats are continuously evolving, but resources – both human and financial – remain consistently tight.

When the Chief Information Officer took on his role in 2024, building out a responsive defense-in-depth strategy was central to achieving these goals. However, with limited resources and complex needs, his small security team was struggling with high alert volumes, inefficient tools, and time-consuming investigations that frequently led nowhere.

Meanwhile, issues like insider threats, Denial of Service (DoS), and phishing attacks were growing; the inefficiencies were creating serious security vulnerabilities. As the CIO put it, he was flying blind. With so much data coming in, security analysts were in danger of missing the bigger picture.

“We would just see a single portion of data that could send us down a rabbit hole, thinking something’s going on – only to find out after spending days, weeks, or even months that it was nothing. If you’re only seeing one piece of the issue, it’s really difficult to identify whether something is a legitimate threat or a false positive.”

Local government’s unique cybersecurity challenges

According to the CIO, even with a bigger team, aligning and comparing all the data into a comprehensive, bigger picture would be a major challenge. “The thing about local government specifically is that it’s a complex security environment. We bring together a lot of different individuals and organizations, from construction workers to people who bring projects into our community to better the County. What we work with varies from day to day.”

The challenge wasn’t just about identifying threats, but also about doing so quickly enough to respond before damage was done. The CIO said this was particularly concerning when dealing with sophisticated threats: “We’re dealing with nation-state attackers nowadays, as opposed to ‘script kiddies.’ There’s no time to lose. We’ve got to have cybersecurity that can respond as quickly as they can attack.”

To achieve this, among the most critical challenges the CIO and his team needed to address were:

  • Contextual awareness and visibility across the network: The County team lacked the granular visibility needed to identify potentially harmful behaviors. The IT team needed a tool that uncovered hidden activities and provided actionable insights, with minimal manual intervention.
  • Augmenting human expertise and improving response times: Hiring additional analysts to monitor the environment is prohibitively expensive for many local governments. The IT team needed a cybersecurity solution that could augment existing skills while automating day-to-day tasks. More effective resource allocation would drive improved response times.
  • Preventing email-based threats: Phishing and malicious email links present a persistent threat. The County team needed a way to flag, identify, and hold suspicious messages automatically and efficiently. Given the team’s public service remit, contextual awareness is crucial to ensuring that no legitimate communications are accidentally blocked. Accuracy is extremely important.
  • Securing access and managing insider threats: Having already managed insider threats posed by former staff members, the IT team wanted to adopt a more proactive, deterrent-based approach towards employee IT resource use, preventing incidents before they could occur.

Proactive cybersecurity

Recognizing these challenges, the CIO and County sought AI-driven solutions capable of acting autonomously to support a lean IT team and give the big picture view needed, without getting lost in false positive alerts.

Ease of deployment was another key requirement: the CIO wanted to quickly establish a security baseline for County that would not require extensive pre-planning or disrupt existing systems. Having worked with Darktrace in previous roles, he knew the solution had the capacity to make the critical connections he was looking for, while delivering fast response times and reducing the burden on security teams.

When every second counts, we want to be as close to the same resources as our attackers are utilizing. We have got to have something that can respond as quickly as they can attack. For the County, that’s Darktrace.” – CIO, County Systems Management Department.

Closing network visibility gaps with Darktrace / NETWORK

The County chose Darktrace / NETWORK for unparalleled visibility into the County’s network. With the solution in place, the CIO and his team were able to identify and address previously hidden activities, uncovering insider threats in unexpected places. For example, one team member had installed an unauthorized anonymizer plug-in on their browser, posing a potentially serious security risk via traffic being sent out to the internet. “Darktrace immediately alerted on it,” said CIO. “We were able to deal with the threat proactively and quickly.”

Darktrace / NETWORK continuously monitored and updated its understanding of the County environment, intelligently establishing the different behaviors and network activity. The end result was a level of context awareness that enabled the team to focus on the alerts that mattered most, saving time and effort.

“Darktrace brings all the data we need together, into one picture. We’re able to see what’s going on at a glance, as opposed to spending time trying to identify real threats from false positives,” said the CIO. The ability to automate actions freed the team up to focus on more complex tasks, with 66% of network response actions being applied autonomously, taking the right action at the right time to stop the earliest signs of threatening activity. This reduced pressure on the County’s team members, while buying valuable containment time to perform deeper investigations.

The agentless deployment advantage

For the CIO, one of the major benefits of Darktrace / NETWORK is that it’s agentless. “Agents alert attackers to the presence of security in your environment, it helps them to understand that there’s something else they need to bring down your defenses,” he said. Using Darktrace to mirror network traffic, the County can maintain full visibility across all network entities without alerting attackers and respond to threatening activity at machine speed. “It allows me to sleep better at night, knowing that this tool can effectively unplug the network cable from that device and bring it offline,” said CIO.

Streamlining investigations with Darktrace Cyber AI Analyst

For lean security teams, contextual awareness is crucial in reducing the burden of alert fatigue. Using Cyber AI Analyst, the County team is able to take the pressure off, automatically investigating every relevant event, and reducing thousands of individual alerts to only a small number of incidents that require manual review.

For the County team, the benefits are clear: 520 investigation hours saved in one month, with an average of just 11 minutes investigation time per incident. For the CIO, Darktrace goes beyond reducing workloads, it actually drives security: “It identifies threats almost instantly, bringing together logs and behaviors into a single, clear view.”

The efficiency gain has been so significant that the CIO believes Darktrace augments capabilities beyond the size of a team of analysts. “You could have three analysts working around the clock, but it’s hard to bring all those logs and behaviors together in one place and communicate everything in a coordinated way. Nothing does that as quickly as Darktrace can.”

Catching the threats from within: Defense in depth with Darktrace / IDENTITY

One of the key benefits of Darktrace for the County was its breadth of capability and responsiveness. “We’re looking at everything from multi-factor authentication, insider threats, distributed denial of service attacks,” said the CIO. “I’ve worked with other products in the past, but I’ve never found a tool as good as Darktrace.”

Further insider threats uncovered by Darktrace / IDENTITY included insecure access practices. Some users had logins and passwords on shared network resources or in plain-text files. Darktrace alerted the security team and the threats were mitigated before serious damage was done.

Darktrace / IDENTITY gives organizations advanced visibility of application user behavior from unusual authentication, password sprays, account takeover, resource theft, and admin abuse. Security teams can take targeted actions including the forced log-off of a user or temporary disabling of an account to give the team time to verify legitimacy.

First line of defense against the number one attack vector: Enhancing email security with Darktrace / EMAIL

Email-based threats, such as phishing, are among the most common attack vectors in modern cybersecurity, and a key vector for ransomware attacks. Post implementation performance was so strong that the organization now plans to retire other tools, cutting costs without compromising on security.

Darktrace / EMAIL was one of the first tools that I implemented when I started here,” said CIO. “I really recognize the value of it in our environment.” In addition to detecting and flagging potentially malicious email, the CIO said an unexpected benefit has been the reinforcement of more security-aware behaviors among end users. “People are checking their junk folders now, alerting us and checking to see if something is legitimate or not.”

The CIO said that, unlike traditional email security tools that basically perform only one function, Darktrace has multiple additional capabilities that deliver extra layers of protection compared to one-dimensional alternatives. For example, AI-employee feedback loops leverage insights gained from individual users to not only improve detection rates, but also provide end users with contextual security awareness training, to enhance greater understanding of the risks.

Straightforward integration, ease of use

The County wanted a powerful, responsive solution – without demanding pre-installation or integration needs, and with maximum ease of use. “The integration is relatively painless,” said the CIO. “That’s another real benefit, you can bring Darktrace into your environment and have it up and running faster than you could ever hire additional analysts to look at the same data.”

The team found that, compared to competing products, where there was extensive setup, overhead, and resources, “Darktrace is almost plug-and-play.” According to the CIO, the solution started ingesting information and providing notifications immediately: “You can turn on defense or response mechanisms at a granular level, for email or network – or both at the same time.”

The County sees Darktrace as an integral part of its cybersecurity strategy into the future. “Having worked with Darktrace in the past, it was an easy decision for me to agree to a multi-year partnership,” said the CIO “As we continue to build out our defense-in-depth strategy, the ability to use Darktrace to manage other data sources and identify new, additional behavior will be crucial to our proactive, risk-based approach.”

Darktrace has the capacity to meet the organization’s need for exceptional responsiveness, without burning out teams. “If you’re not overburdening the teams that you do have with significant workloads, they have a lot more agility to deal with things on the fly,” said the CIO.

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