ブログ
/
Network
/
March 22, 2024

What are Botnets and How Darktrace Uncovers Them

Learn how Darktrace detected and implemented defense protocols against Socks5Systemz botnet before any threat to intelligence had been published.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Potter
Senior Cyber Analyst
Default blog image
22
Mar 2024

What are botnets?

Although not a recent addition to the threat landscape, botnets persist as a significant concern for organizations, with many threat actors utilizing them for political, strategic, or financial gain. Botnets pose a particularly persistent threat to security teams; even if one compromised device is detected, attackers will likely have infected multiple devices and can continue to operate. Moreover, threat actors are able to easily replace the malware communication channels between infected devices and their command-and-control (C2) servers, making it incredibly difficult to remove the infection.

Botnet example: Socks5Systemz

One example of a botnet recently investigated by the Darktrace Threat Research team is Socks5Systemz. Socks5Systemz is a proxy-for-rent botnet, whereby actors can rent blocks of infected devices to perform proxying services.  Between August and November 2023, Darktrace detected indicators of Socks5Systemz botnet compromise within a cross-industry section of the customer base. Although open-source intelligence (OSINT) research of the botnet only appeared in November 2023, the anomaly-based approach of Darktrace DETECT™ allowed it to identify multiple stages of the network-based activity on affected customer systems well before traditional rules and signatures would have been implemented.

Darktrace’s Cyber AI Analyst™ complemented DETECT’s successful identification of Socks5Systemz activity on customer networks, playing a pivotal role in piecing together the seemingly separate events that comprised the wider compromise. This allowed Darktrace to build a clearer picture of the attack, empowering its customers with full visibility over emerging incidents.

In the customer environments highlighted in this blog, Darktrace RESPOND™ was not configured to operate autonomously. As a result, Socks5Systemz attacks were able to advance through their kill chains until customer security teams acted upon Darktrace’s detections and began their remediation procedures.

What is Socks5Systemz?

The Socks5Systemz botnet is a proxy service where individuals can use infected devices as proxy servers.

These devices act as ‘middlemen’, forwarding connections from malicious actors on to their intended destination. As this additional connectivity conceals the true origin of the connections, threat actors often use botnets to increase their anonymity. Although unauthorized proxy servers on a corporate network may not appear at first glance to be a priority for organizations and their security teams, complicity in proxy botnets could result in reputational damage and significant financial losses.

Since it was first observed in the wild in 2016, the Socks5Systemz botnet has grown steadily, seemingly unnoticed by cyber security professionals, and has infected a reported 10,000 devices worldwide [1]. Cyber security researchers noted a high concentration of compromised devices in India, with lower concentrations of devices infected in the United States, Latin America, Australia and multiple European and African countries [2]. Renting sections of the Socks5Systemz botnet costs between 1 USD and 4,000 USD, with options to increase the threading and time-range of the rentals [2]. Due to the lack of affected devices in Russia, some threat researchers have concluded that the botnet’s operators are likely Russian [2].

Darktrace’s Coverage of Socks5Systemz

The Darktrace Threat Research team conducted investigations into campaign-like activity across the customer base between August and November 2023, where multiple indicators of compromise (IoCs) relating to the Socks5Systemz proxy botnet were observed. Darktrace identified several stages of the attack chain described in static malware analysis by external researchers. Darktrace was also able to uncover additional IoCs and stages of the Socks5Systemz attack chain that had not featured in external threat research.

Delivery and Execution

Prior research on Socks5Systemz notes how the malware is typically delivered via user input, with delivery methods including phishing emails, exploit kits, malicious ads, and trojanized executables downloaded from peer-to-peer (P2P) networks [1].

Threat actors have also used separate malware loaders such as PrivateLoader and Amadey deliver the Socks5Systemz payload. These loaders will drop executable files that are responsible for setting up persistence and injecting the proxy bot into the infected device’s memory [2]. Although evidence of initial payload delivery did not appear during its investigations, Darktrace did discover IoCs relating to PrivateLoader and Amadey on multiple customer networks. Such activity included HTTP POST requests using PHP to rare external IPs and HTTP connections with a referrer header field, indicative of a redirected connection.

However, additional adjacent activity that may suggest initial user execution and was observed during Darktrace’s investigations. For example, an infected device on one deployment made a HTTP GET request to a rare external domain with a “.fun” top-level domain (TLD) for a PDF file. The URI also appears to have contained a client ID. While this download and HTTP request likely corresponded to the gathering and transmission of further telemetry data and infection verification [2], the downloaded PDF file may have represented a malicious payload.

Advanced Search log details highlighting a device infected by Socks5Systemz downloading a suspicious PDF file.
Figure 1: Advanced Search log details highlighting a device infected by Socks5Systemz downloading a suspicious PDF file.

Establishing C2 Communication  

Once the proxy bot has been injected into the device’s memory, the malware attempts to contact servers owned by the botnet’s operators. Across several customer environments, Darktrace identified infected devices attempting to establish connections with such C2 servers. First, affected devices would make repeated HTTP GET requests over port 80 to rare external domains; these endpoints typically had “.ua” and “.ru” TLDs. The majority of these connection attempts were not preceded by a DNS host lookup, suggesting that the domains were already loaded in the device’s cache memory or hardcoded into the code of running processes.

Figure 2: Breach log data connections identifying repeated unusual HTTP connections over port 80 for domains without prior DNS host lookup.

While most initial HTTP GET requests across investigated incidents did not feature DNS host lookups, Darktrace did identify affected devices on a small number of customer environments performing a series of DNS host lookups for seemingly algorithmically generated domains (DGA). These domains feature the same TLDs as those seen in connections without prior DNS host lookups.  

Figure 3: Cyber AI Analyst data indicating a subset of DGAs queried via DNS by infected devices.

These DNS requests follow the activity reported by researchers, where infected devices query a hardcoded DNS server controlled by the threat actor for an DGA domain [2]. However, as the bulk of Darktrace’s investigations presented HTTP requests without a prior DNS host lookup, this activity indicates a significant deviation from the behavior reported by OSINT sources. This could indicate that multiple variations of the Socks5Systemz botnet were circulating at the time of investigation.

Most hostnames observed during this time of investigation follow a specific regular expression format: /[a-z]{7}\.(ua|net|info|com|ru)/ or /[a-z0-9]{15}\.(ua)/. Darktrace also noticed the HTTP GET requests for DGA domains followed a consistent URI pattern: /single.php?c=<STRING>. The requests were also commonly made using the “Mozilla/5.0 (Windows; U; MSIE 9.0; Windows NT 9.0; en-US)” user agent over port 80.

This URI pattern observed during Darktrace’s investigations appears to reflect infected devices contacting Socks5Systemz C2 servers to register the system and details of the host, and signal it is ready to receive further instructions [2]. These URIs are encrypted with a RC4 stream cipher and contain information relating to the device’s operating system and architecture, as well as details of the infection.

The HTTP GET requests during this time, which involved devices made to a variety a variety of similar DGA domains, appeared alongside IP addresses that were later identified as Socks5Systemz C2 servers.

Figure 4: Cyber AI Analyst investigation details highlighting HTTP GET activity whereby RC4 encrypted data is sent to proxy C2 domains.

However, not all affected devices observed by Darktrace used DGA domains to transmit RC4 encoded data. Some investigated systems were observed making similar HTTP GET requests over port 80, albeit to the external domain: “bddns[.]cc”, using the aforementioned Mozilla user agent. During these requests, Darktrace identified a consistent URI pattern, similar to that seen in the DGA domain GET requests: /sign/<RC4 cipher text>.  

Darktrace DETECT recognized the rarity of the domains and IPs that were connected to by affected devices, as well as the usage of the new Mozilla user agent.  The HTTP connections, and the corresponding Darktrace DETECT model breaches, parallel the analysis made by external researchers: if the initial DGA DNS requests do not return a valid C2 server, infected devices connect to, and request the IP address of a server from, the above-mentioned domain [2].

Connection to Proxy

After sending host and infection details via HTTP and receiving commands from the C2 server, affected devices were frequently observed initiating activity to join the Sock5Systemz botnet. Infected hosts would first make HTTP GET requests to an IP identified as Socks5Systemz’s proxy checker application, usually sending the URI “proxy-activity.txt” to the domain over the HTTP protocol. This likely represents an additional validation check to confirm that the infected device is ready to join the botnet.

Figure 5: Cyber AI Analyst investigation detailing HTTP GET requests over port 80 to the Socks5Systemz Proxy Checker Application.

Following the final validation checks, devices would then attempt TCP connections to a range of IPs, which have been associated with BackConnect proxy servers, over port 1074. At this point, the device is able to receive commands from actors who login to and operate the corresponding BackConnect server. This BackConnect server will transmit traffic from the user renting the segment of the botnet [2].

Darktrace observed a range of activity associated with this stage of the attack, including the use of new or unusual user agents, connections to suspicious IPs, and other anomalous external connectivity which represented a deviation from affected devices’ expected behavior.

Additional Activities Following Proxy Addition

The Darktrace Threat Research team found evidence of the possible deployment of additional malware strains during their investigation into devices affected by Socks5Systemz. IoCs associated with both the Amadey and PrivateLoader loader malware strains, both of which are known to distribute Socks5Systemz, were also observed on affected devices. Additionally, Darktrace observed multiple infected systems performing cryptocurrency mining operations around the time of the Sock5Systemz compromise, utilizing the MinerGate protocol to conduct login and job functions, as well as making DNS requests for mining pools.

While such behavior would fall outside of the expected activity for Socks5Systemz and cannot be definitively attributed to it, Darktrace did observe devices affected by the botnet performing additional malicious downloads and operations during its investigations.

Conclusion

Ultimately, Darktrace’s anomaly-based approach to threat detection enabled it to effectively identify and alert for malicious Socks5Systemz botnet activity long before external researchers had documented its IoCs and tactics, techniques, and procedures (TTPs).  

In fact, Darktrace not only identified multiple distinct attack phases later outlined in external research but also uncovered deviations from these expected patterns of behavior. By proactively detecting emerging threats through anomaly detection rather than relying on existing threat intelligence, Darktrace is well positioned to detect evolving threats like Socks5Systemz, regardless of what their future iterations might look like.

Faced with the threat of persistent botnets, it is crucial for organizations to detect malicious activity in its early stages before additional devices are compromised, making it increasingly difficult to remediate. Darktrace’s suite of products enables the swift and effective detection of such threats. Moreover, when enabled in autonomous response mode, Darktrace RESPOND is uniquely positioned to take immediate, targeted actions to contain these attacks from the onset.

Credit to Adam Potter, Cyber Security Analyst, Anna Gilbertson, Cyber Security Analyst

Appendices

DETECT Model Breaches

  • Anomalous Connection / Multiple Failed Connections to Rare Endpoint
  • Anomalous Connection / Multiple Connections to New External TCP Port
  • Compromise / Beaconing Activity To External Rare
  • Compromise / DGA Beacon
  • Compromise / Beacon to Young Endpoint
  • Compromise / Slow Beaconing Activity To External Rare
  • Compromise / HTTP Beaconing to Rare Destination
  • Compromise / Quick and Regular Windows HTTP Beaconing
  • Compromise / Agent Beacon (Medium Period)
  • Compromise / Agent Beacon (Long Period)
  • Device / New User Agent
  • Device / New User Agent and New IP

Cyber AI Analyst Incidents

  • Possible HTTP Command and Control
  • Possible HTTP Command and Control to Multiple Endpoints
  • Unusual Repeated Connections
  • Unusual Repeated Connections to Multiple Endpoints
  • Multiple DNS Requests for Algorithmically Generated Domains

Indicators of Compromise

IoC - Type - Description

185.141.63[.]172 - IP Address - Socks5Systemz C2 Endpoint

193.242.211[.]141 - IP Address - Socks5Systemz C2 Endpoint

109.230.199[.]181 - IP Address - Socks5Systemz C2 Endpoint

109.236.88[.]134 - IP Address - Socks5Systemz C2 Endpoint

217.23.5[.]14 - IP Address - Socks5Systemz Proxy Checker App

88.80.148[.]8 - IP Address - Socks5Systemz Backconnect Endpoint

88.80.148[.]219 - IP Address - Socks5Systemz Backconnect Endpoint

185.141.63[.]4 - IP Address - Socks5Systemz Backconnect Endpoint

185.141.63[.]2 - IP Address - Socks5Systemz Backconnect Endpoint

195.154.188[.]211 - IP Address - Socks5Systemz Backconnect Endpoint

91.92.111[.]132 - IP Address - Socks5Systemz Backconnect Endpoint

91.121.30[.]185 - IP Address - Socks5Systemz Backconnect Endpoint

94.23.58[.]173 - IP Address - Socks5Systemz Backconnect Endpoint

37.187.148[.]204 - IP Address - Socks5Systemz Backconnect Endpoint

188.165.192[.]18 - IP Address - Socks5Systemz Backconnect Endpoint

/single.php?c=<RC4 data hex encoded> - URI - Socks5Systemz HTTP GET Request

/sign/<RC4 data hex encoded> - URI - Socks5Systemz HTTP GET Request

/proxy-activity.txt - URI - Socks5Systemz HTTP GET Request

datasheet[.]fun - Hostname - Socks5Systemz C2 Endpoint

bddns[.]cc - Hostname - Socks5Systemz C2 Endpoint

send-monitoring[.]bit - Hostname - Socks5Systemz C2 Endpoint

MITRE ATT&CK Mapping

Command and Control

T1071 - Application Layer Protocol

T1071.001 – Web protocols

T1568 – Dynamic Resolution

T1568.002 – Domain Generation Algorithms

T1132 – Data Encoding

T1132 – Non-Standard Encoding

T1090 – Proxy

T1090.002 – External Proxy

Exfiltration

T1041 – Exfiltration over C2 channel

Impact

T1496 – Resource Hijacking

References

1. https://www.bleepingcomputer.com/news/security/socks5systemz-proxy-service-infects-10-000-systems-worldwide/

2. https://www.bitsight.com/blog/unveiling-socks5systemz-rise-new-proxy-service-privateloader-and-amadey

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Potter
Senior Cyber Analyst

More in this series

No items found.

Blog

/

AI

/

June 30, 2026

5 Ways AI is changing traditional security models according to modern CISOs

Default blog imageDefault blog image

The Reality of Securing AI in Motion

Traditional security tools were built for environments defined by fixed rules and predictable workflows. But AI behavior is non-deterministic. The same prompt can produce different outcomes, and risk often emerges gradually as AI behavior adapts, and permissions drift over time. This creates a constantly shifting environment where security teams are working to define control in a system that resists stability. “In AI security, yesterday's priorities can become tomorrow's blind spots. The landscape shifts that fast,” warned the SVP and Head of Technology and Cybersecurity of a real estate investment trust. Conventional approaches, which rely on establishing and maintaining a steady baseline, struggle to keep up with that level of change.

At the same time, AI adoption is accelerating across organizations, often faster than security teams can implement the controls needed to manage it. “The car is being built while it’s already on the road,” explained the CISO of a global private fund administrator. “The threats we're securing against today won't be the threats we're facing tomorrow. What kept us up three months ago looks nothing like what we're dealing with today.”

As businesses move quickly to unlock value from AI, security teams are left closing gaps in real time, while also facing adversaries who are using AI to make their attacks more scalable, adaptive, and difficult to detect. In this recent roundtable discussion of CISOs and security leaders, five themes emerged around AI cyber risk.  

1. AI agents with human access but no human judgment

In Darktrace’s 2026 State of AI Cybersecurity report, 96% of the surveyed security professionals agree that AI significantly improves the speed and efficiency with which they work. Yet, 92% admitted that they’re concerned with the security implications of the use of AI agents across their workforce.

AI agents now operate with human-level permissions across systems, acting at machine speed, orchestrating actions across platforms, and making decisions without the judgment or caution a person would apply. Unlike human users, they cannot be expected to pause and question whether a given action is appropriate.

Their identities are also difficult to inventory, govern, and audit. As agents become easier to deploy than legacy IT systems ever were, organizations are quickly losing track of what is running, what it has access to, and what it is doing. This creates a growing class of highly privileged, autonomous actors operating without the visibility or oversight that traditional identity and access controls were designed to provide.“While AI adoption is critical to running a modern business, AI alone can’t solve all our cybersecurity challenges,” said a global financial sector CISO. “We still need think critically and use human judgement. Those are two things AI can’t do.”

This lack of human judgment becomes especially risky as new architectures, such as Model Context Protocol (MCP), can expand how agents connect to data, tools, and external systems. By design, MCP enables agents to dynamically discover and interact with new resources, increasing flexibility but also introducing new pathways for unintended access, data exposure, or abuse if not properly governed.

The CISO of a fund administrator highlighted one emerging vector as an example: rogue MCP servers. “Our developers want to move quickly and bring value to the business, but technologies like these can unintentionally expose sensitive data in ways that would never have happened before.”

2. Increased digital complexity and expanded attack surface

AI activity rarely stays contained. A single prompt can trigger a chain of actions across networks, email, cloud infrastructure, SaaS platforms, endpoints, identity systems, and development environments, spanning systems that were never designed to be secured as a single, connected flow. This expands both the scale and complexity of what security teams need to monitor and defend.

Yet no single control has visibility across that entire chain. “You can’t defend effectively what you can’t see,” cautioned the private fund administrator CISO. As AI-driven activity moves fluidly across environments, gaps in coverage become inevitable, creating blind spots that attackers can exploit.

Threat actors are already capitalizing on this lack of visibility. “Threat actors have advanced their use of generative AI to launch more convincing phishing campaigns, automate social engineering, and scale attacks with greater precision down to the individual level,” said the SVP of Technology and Cybersecurity for the real estate investment trust. What was once manual and targeted can now be automated and personalized at scale, making attacks harder to detect and easier to execute.

At the same time, the pace of exploitation is accelerating. As a global CISO operating across 40+ countries described it: “Zero-day vulnerabilities are no longer zero day; it’s minus one day. By the time you get to it and address it, it’s already a problem.” By the time risk is identified, it has often already been realized.

The result is a rapidly expanding and increasingly interconnected attack surface that challenges security teams to maintain visibility, context, and control across AI-driven activity.

3. Shadow AI is already everywhere

76% of organizations now cite shadow AI as a problem, one that is spreading through organizations in ways that are hard to track and even harder to control.

Employees are experimenting with publicly available Gen AI tools. Teams are spinning up low-code automations on their own. SaaS providers are quietly embedding AI into existing products. Developers are plugging AI services directly into workflows, often without pausing to consider what that exposure means.

The result is a lack of visibility into:

  • What AI tools are being used
  • What data those tools can access
  • Where prompts and outputs are going
  • Which AI agents are interacting with enterprise systems

The SVP of Cybersecurity at a real estate investment trust described the shift: “Before, I was worried about someone sending data erroneously to their personal email. Now we have all these agents online that people are utilizing, and we’re looking at those vectors as well.” For security teams, this means operating without a complete view of how AI is being used, what it can access, and where risk may already be emerging.

4. Built-in guardrails are not enough

Organizations often assume that native AI guardrails or provider-level controls are sufficient to manage AI risk. But securing AI requires ongoing visibility, oversight, and governance, not just controls configured at deployment. "It’s a misconception that adopting AI is going to solve all your problems,” warns a global financial services CISO.

Security leaders are increasingly recognizing the limitations of these controls as:

  • Fragmented and difficult to enforce consistently across multiple AI systems, workflows, and environments
  • Ambiguous in terms of accountability due to shared responsibility for AI governance between IT, security, developers, business teams, and third-party providers
  • Limited in end-to-end oversight, leaving gaps that stretch from the initial prompt all the way through to the downstream impact of an agent's actions

Securing AI demands more than simple prompt filtering or static policy enforcement. It requires understanding intent, behavior, and context across both human and AI activity.

The next phase of cybersecurity: securing AI

To safely and responsibly adopt AI at scale, organizations need a new operational model for cybersecurity that’s capable of:

• Understanding AI behavior

• Identifying risk in real time

• Maintaining governance without slowing innovation

The CSO of a $10 billion municipal utility organization described the challenge with precision: “We have to move at the speed of innovation and risk, because both are accelerating faster than ever.”

Embrace AI with confidence with Darktrace / SECURE AI

Darktrace has introduced Darktrace / SECURE AI™, a new product within the Darktrace ActiveAI Security Platform™  ,designed to provide enterprise-wide security for AI by applying industry leading behavioral analysis to how prompts, agents, and AI systems are used.

Darktrace / SECURE AITM delivers real-time visibility and control across Enterprise and SaaS GenAI prompts, AI agent identities, development and production environments, and Shadow AI - detecting even subtle misuse, misconfiguration, and drift that traditional, rule-based controls simply do not understand. By interpreting context and intent across humans and machines, Darktrace enables organizations to adopt AI at scale without introducing unmanaged risk

What makes this possible is Darktrace’s decade-long maturity and expertise in behavioral understanding and AI-native cybersecurity. Achieved with Self-Learning AI that has been proven across more than 10,000 organizations, Darktrace understands what “normal” looks like for a business, across its users, systems, and now AI, so that meaningful deviations can be detected and acted on before they become incidents.

With one CISO describing Darktrace’s Self-Learning AI as “a leap forward compared to other tools” and another as a “force multiplier,” the technology can interpret ambiguous interactions, understand how access accumulates over time, and recognize when behavior, human or machine, begins to drift.

“Strategically, we’re looking to gain more visibility into how AI is operating across the environment and achieve greater control over what AI should be allowed to access and do,” shared the CISO at a private fund administrator.  

“What I’ve seen from Darktrace / SECURE AI is extremely promising. I have tremendous confidence in Darktrace’s vision for where this is headed and its ability to execute on this new solution.”

Continue reading
About the author
The Darktrace Community

Blog

/

Email

/

June 29, 2026

How Darktrace Transformed Cybersecurity at Our Health Center: A CIO’s Perspective

Default blog imageDefault blog image

How Darktrace Transformed Cybersecurity at Our Health Center: A CIO’s Perspective

In my role as CIO, I bring years of experience leading IT for healthcare organizations. I’ve seen firsthand the unique cybersecurity challenges that nonprofit health centers face: limited budgets, small IT teams, and the constant pressure to prioritize patient care over technology investments. Yet, the threat landscape for health is relentless, and the stakes for protecting patient data and ensuring operational continuity have never been higher. It’s a balancing act.

The search for a better solution

Like many nonprofits, organizations I work at start with Microsoft’s security stack. The discounted pricing for nonprofits makes it an obvious choice, and Microsoft Defender provided a solid foundation for endpoint and email security. However, I quickly realized that relying on a single vendor, even one as robust as Microsoft, left gaps in our defenses. Cybersecurity is never one-size-fits-all, which is why my preference was to layer an additional solution on top of our native security to improve our security posture.

Teams needed a solution that could layer seamlessly on top of Microsoft, without adding complexity or draining limited resources. That’s when I found Darktrace. I had heard of their reputation after seeing how other organizations used Darktrace to secure their infrastructure and was impressed by their AI-native, agentless approach and agreed to a proof of value (POV).

Our goal was to elavate Microsoft with an additional layer of intelligence- one that could seamlessly integrate, operate autonomously, and support a small team without increasing overhead. We turned to Darktrace because its AI-native, agentless approach offered a fundamentally different way to detect and respond to threats, learning our environment in real time and filling gaps that traditional tools can miss. With a quick POV, we were able to validate how effectively Darktrace works alongside Microsoft to deliver a more complete and resilient security architecture.

Why Darktrace stood out

From the start, Darktrace differentiated itself in several critical ways:

  • Deep visibility: Unlike other solutions that rely simply on host-based monitoring with endpoint agents, Darktrace operates passively at the network layer and integrates via APIs for email and identity security. This gave full visibility into network traffic that we previously didn’t have, going beyond our existing endpoint-based tools without adding additional maintenance overhead for our small IT team.
  • AI-native from the ground up: Darktrace wasn’t just layering AI on top of an existing product; it was built with AI at its core. Their autonomous detection and response to threats immediately reduced the need for constant human supervision. In a world where cyber-attacks are increasingly sophisticated and subtle, having an AI that learns our environment and adapts in real time is invaluable.
  • Comprehensive coverage: We started with a POV focused on email security, but quickly expanded to full deployment across our entire infrastructure. Darktrace’s products now protect our email, network, and identity layers, providing visibility and defense against lateral movement and abnormal behavior that traditional tools often miss.

Integration and workflow: Smooth and simple

One of the most impressive aspects of Darktrace is how easy it was to integrate into an existing environment. For network security, it was as simple as plugging an appliance into our top-of-rack switch – no downtime, no complex configuration. For email and identity, API integrations meant we could be up and running in hours, not weeks.

This simplicity extended to day-to-day operations. Our IT team received regular security reports, and any time we had questions or needed to adjust policies, Darktrace’s support team was there with white-glove service. Their responsiveness- even in the middle of the night- gave us confidence that we had true partners, not just a vendor.

Real-world impact: Threats stopped, time saved

The results spoke for themselves. During the time with Darktrace, I did not experience any security incidents. The team slept better at night knowing that Darktrace was monitoring for anomalies and proactively blocking suspicious activity, alerting us even before we noticed anything was wrong.

A memorable example was during an Electronic Health Record (EHR) upgrade, when my team forgot to adjust the policy in advance. Darktrace’s autonomous response was so effective that it blocked our upgrade activities- proof that nothing, not even internal changes, could slip by unnoticed. This level of vigilance meant that ransomware, data exfiltration attempts, or insider threats would be detected and contained before causing harm.

While I can’t share specific ROI numbers, the value was clear: we’ve avoided costly breaches, reduced the time spent investigating alerts, and eliminated the performance drag of agent-based tools. With Darktrace layered on top of Microsoft, I’ve hit the right balance of maximum protection with minimal spending. The cost of Darktrace / EMAIL was competitive, especially when factoring in the included Managed Detection and Response (MDR) service, which provides expert human oversight on top of the AI.

Key differentiators over the competition

  • Extending visibility beyond the endpoint: Traditional host-based monitoring solutions, such as EDR, play a critical role in securing individual devices. By adding a network detection and response (NDR) layer, we gained visibility into activity across our wider digital environment, surfacing threats that move laterally, operate between devices, or bypass endpoint controls. Darktrace also stood out for its ability to learn our normal patterns of behavior and identify subtle deviations in real time, not just known indicators of compromise. Because this is delivered through passive, non-disruptive monitoring, we were able to strengthen our defenses without adding complexity or impacting performance.
  • Layered security without complexity: Darktrace elevated our Microsoft foundation without creating conflicts or requiring us to disable existing protections. This layered approach maximized our security posture without adding operational burden.
  • Expert partnership: Beyond technology, Darktrace’s team acted as true partners, guiding us through deployment, providing ongoing support, and helping us interpret findings. This partnership was as valuable as the technology itself.

Advice for other nonprofits

If you’re an IT leader in a nonprofit, my advice is simple: look for solutions that are easy to deploy, intelligent in their response, and cost-effective. Don’t settle for more endpoint based tools that overlap with what you already have. Seek out a layered approach that covers your blind spots – especially at the network and email layers- at a price point that suits your organization.

Most importantly, don’t be afraid to evaluate new solutions. Even if you’re inundated with vendor pitches, you owe it to your organization to explore options that could save you time, money, and sleepless nights.

For organizations I work at, combining Microsoft’s security stack with Darktrace’s AI-native, platform struck the right balance between protection and practicality. We gained enterprise-grade security without sacrificing performance or stretching our budget. In the end, that meant more resources for what matters most: delivering care to our patients. If you’re facing similar challenges, I encourage you to consider how Darktrace could transform your security posture, and give your team the peace of mind they deserve.

For the organization I work in, combining Microsoft with Darktrace delivered a clear step-change in our security posture. Microsoft provided the foundation, while Darktrace’s behavioral intelligence added visibility into the unknown, surfacing emerging threats based on deviations in real-time activity, not just known indicators.

The result was enterprise-grade protection without added overhead, allowing us to stay focused on patient outcomes, not security operations. For organizations facing similar pressures, this layered approach offers a smarter, more efficient path to securing modern environments.

Continue reading
About the author
Mice Chen
Chief Information Security Officer
あなたのデータ × DarktraceのAI
唯一無二のDarktrace AIで、ネットワークセキュリティを次の次元へ