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February 24, 2021

LockBit Ransomware Analysis: Compromised Credentials

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24
Feb 2021
Darktrace examines how a LockBit ransomware attack that took place over just four hours was caused by one compromised credential. Read more here.

Lockbit ransomware found

LockBit ransomware was recently identified by Darktrace's Cyber AI during a trial with a retail company in the US. After an initial foothold was established via a compromised administrative credential, internal reconnaissance, lateral movement, and encryption of files occurred simultaneously, allowing the ransomware to steamroll through the digital system in just a few hours.

This incident serves as the latest reminder that ransomware campaigns now move through organizations at a speed that far outpaces human responders, demonstrating the need for machine-speed Autonomous Response to contain the threat before damage is done.

Lockbit ransomware defined

First discovered in 2019, LockBit is a relatively new family of ransomware that quickly exploits commonly available protocols and tools like SMB and PowerShell. It was originally known as ‘ABCD’ due the filename extension of the encrypted files, before it started using the current .lockbit extension. Since those early beginnings, it has evolved into one of the most calamitous strains of malware to date, asking for an average ransom of around $40,000 per organization.

As cyber-criminals level up the speed and scale of their attacks, ransomware remains a critical concern for organizations across every industry. In the past 12 months, Darktrace has observed an increase of over 20% in ransomware incidents across its customer base. Attackers are constantly developing new threat variants targeting exploits, utilizing off-the-shelf tools, and profiting from the burgeoning Ransomware-as-a-Service (RaaS) business model.

How does LockBit work?

In a typical attack, a threat actor will spend days or weeks inside a system, manually screening for the best way to grind the victim’s business to a halt. This phase tends to expose multiple indicators of compromise such as command and control (C2) beaconing, which Darktrace AI identifies in real time.

LockBit, however, only requires the presence of a human for a number of hours, after which it propagates through a system and infects other hosts on its own, without the need for human oversight. Crucially, the malware performs reconnaissance and continues to spread during the encryption phase. This allows it to cause maximal damage faster than other manual approaches.

AI-powered defense is essential in fighting back against these machine-driven attacks, which have the capacity to spread at speed and scale, and often go undetected by signature-based security tools. Cyber AI augments human teams by not only detecting the subtle signs of a threat, but autonomously responding in seconds, quicker than any human can be expected to react.

Ransomware analysis: Breaking down a LockBit attack with AI

Figure 1: Timeline of attack on the infected host and the encryption host. The infected host was the device initially infected with LockBit, which then spread to the encryption host, the device which performed the encryption.

Initial compromise

The attack commenced when a cyber-criminal gained access to a single privileged credential – either through a brute-force attack on an externally facing device, as seen in previous LockBit ransomware attacks, or simply with a phishing email. With the use of this credential, the device was able to spread and encrypt files within hours of the initial infection.

Had the method of infiltration been via phishing attack, a route that has become increasingly popular in recent months, Darktrace/ EMAIL would have withheld the email and stripped the malicious payloads, and so prevented the attack from the outset.

Limiting permissions, the use of strong passwords, and multi-factor authentication (MFA), are critical in preventing the exploitation of standard network protocols in such attacks.

Internal reconnaissance

At 14:19 local time, the first of many WMI commands (ExecMethod) to multiple internal destinations was performed by an internal IP address over DCE-RPC. This series of commands occurred throughout the encryption process. Given these commands were unusual in the context of the normal ‘pattern of life’ for the organization, Darktrace DETECT alerted the security team to each of these connections.

Within three minutes, the device had started to write executable files over SMB to hidden shares on multiple destinations – many of which were the same. File writes to hidden shares are ordinarily restricted. However, the unauthorized use of an administrative credential granted these privileges. The executable files were written to the Windows / Temp directory. Filenames had a similar formatting: .*eck[0-9]?.exe

Darktrace identified each of these SMB writes as a potential threat, since such administrative activity was unexpected from the compromised device.

The WMI commands and executable file writes continued to be made to multiple destinations. In less than two hours, the ExecMethod command was delivered to a critical device – the ‘encryption host’ – shortly followed by an executable file write (eck3.exe) to its hidden c$ share.

LockBit’s script has the capability to check its current privileges and, if non-administrative, it attempts to bypass using Windows User Account Control (UAC). This particular host did provide the required privileges to the process. Once this device was infected, encryption began.

File encryption

Only one second after encryption had started, Darktrace alerted on the unusual file extension appendage in addition to the previous, high-fidelity alerts for earlier stages of the attack lifecycle.

A recovery file – ‘Restore-My-Files.txt’ – was identified by Darktrace one second after the first encryption event. 8,998 recovery files were written, one to each encrypted folder.

An example of Darktrace’s Threat Visualizer showcasing anomalous SMB connections, with model breaches represented by dots.
Figure 2: An example of Darktrace’s Threat Visualizer showcasing anomalous SMB connections, with model breaches represented by dots.

The encryption host was a critical device that regularly utilized SMB. Exploiting SMB is a popular tactic for cyber-criminals. Such tools are so frequently used that it is difficult for signature-based detection methods to identify quickly whether their activity is malicious or not. In this case, Darktrace’s ‘Unusual Activity’ score for the device was elevated within two seconds of the first encryption, indicating that the device was deviating from its usual pattern of behavior.

Throughout the encryption process, Darktrace also detected the device performing network reconnaissance, enumerating shares on 55 devices (via srvsvc) and scanning over 1,000 internal IP addresses on nine critical TCP ports.

During this time, ‘Patient Zero’ – the initially infected device – continued to write executable files to hidden file shares. LockBit was using the initial device to spread the malware across the digital estate, while the ‘encryption host’ performed reconnaissance and encrypted the files simultaneously.

Despite Cyber AI detecting the threat even before the encryption had begun, the security team did not have eyes on Darktrace at the time of the attack. The intrusion was thus allowed to continue and over 300,000 files were encrypted and appended with the .lockbit extension. Four servers and 15 desktop devices were affected, before the attack was stopped by the administrators.

The rise of ‘hit and run’ ransomware

While most ransomware resides inside an organization for days or weeks, LockBit’s self-governing nature allows the attacker to ‘hit and run’, deploying the ransomware with minimal interaction required after the initial intrusion. The ability to detect anomalous activity across the entire digital infrastructure in real time is therefore crucial in LockBit’s prevention.

WMI and SMB are relied upon by the vast majority of companies around the world, and yet they were utilized in this attack to propagate through the system and encrypt hundreds of thousands of files. The prevalence and volume of these connections make them near-impossible to monitor with humans or signature-based detection techniques alone.

Moreover, the uniqueness of every enterprise’s digital estate impedes signature-based detection from effectively alerting on internal connections and the volume of such connections. Darktrace, however, uses machine learning to understand the individual pattern of behavior for each device, in this case allowing it to highlight the unusual internal activity as it occurred.

The organization involved did not have Darktrace’s Autonomous Response technology configured in active mode. If enabled, i would have surgically blocked the initial WMI operations and SMB drive writes that triggered the attack whilst allowing the critical network devices to continue standard operations. Even if the foothold had been established, D would have enforced the ‘pattern of life’ of the encryption host, preventing the cascade of encryption over SMB. This demonstrates the importance of meeting machine-speed attacks with autonomous cyber security, which reacts in real time to sophisticated threats when human security teams cannot.

LockBit has the ability to encrypt thousands of files in just seconds, even when targeting well-prepared organizations. This type of ransomware, with built-in worm-like functionality, is expected to become increasingly common over 2021. Such attacks can move at a speed which no human security team alone can match. Darktrace’s approach, which uses unsupervised machine learning, can respond in seconds to these rapid attacks and shut them down in their earliest stages.

Thanks to Darktrace analyst Isabel Finn for her insights on the above threat find.

Darktrace model detections:

  • Device / New or Uncommon WMI Activity
  • Compliance / SMB Drive Write
  • Compromise / Ransomware / Suspicious SMB Activity
  • Compromise / Ransomware / Ransom or Offensive Words Written to SMB
  • Anomalous File / Internal / Additional Extension Appended to SMB File
  • Anomalous Connection / SMB Enumeration
  • Device / Network Scan – Low Anomaly Score
  • Anomalous Connection / Sustained MIME Type Conversion
  • Anomalous Connection / Suspicious Read Write Ratio
  • Unusual Activity / Sustained Anomalous SMB Activity
  • Device / Large Number of Model Breaches

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Author
Max Heinemeyer
Global Field CISO

Max is a cyber security expert with over a decade of experience in the field, specializing in a wide range of areas such as Penetration Testing, Red-Teaming, SIEM and SOC consulting and hunting Advanced Persistent Threat (APT) groups. At Darktrace, Max is closely involved with Darktrace’s strategic customers & prospects. He works with the R&D team at Darktrace, shaping research into new AI innovations and their various defensive and offensive applications. Max’s insights are regularly featured in international media outlets such as the BBC, Forbes and WIRED. Max holds an MSc from the University of Duisburg-Essen and a BSc from the Cooperative State University Stuttgart in International Business Information Systems.

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March 19, 2025

Global Technology Provider Transforms Email Threat Detection with Darktrace

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At a glance

  • Within just one month of using Darktrace / EMAIL, the volume of suspicious emails requiring analyst attention dropped by 75%, saving analysts 45 hours per month on analysis and investigation.
  • By offloading most manual, repetitive tasks to Darktrace / EMAIL, the company’s skilled security analysts can focus on developing new capabilities and tackling more complex, rewarding projects.
  • Darktrace recently detected and blocked a highly sophisticated and personalized phishing email that spoofed a Microsoft SharePoint and Teams website and used advanced engineering to impersonate the school of an employee’s family member.
  • The transition from the incumbent solution to Darktrace / EMAIL was seamless and undetectable to the company’s vast of customers and partners, reinforcing the security organization’s role as a business enabler—protecting the company and reducing risk without adding friction.

Securing a complex, distributed business without disruption

The company remains at the forefront of technological innovation and transformation; however, its success and ambitions come with the challenges of managing a distributed global business—balancing digital advancements, existing technology investments, and evolving compliance requirements.

Optimizing a complex tech stack for scalable growth

The organization operates a diverse technology stack spanning Windows, Mac, Linux, and multiple cloud environments, creating a complex and challenging IT landscape. The company’s Chief Information Security Officer (CISO) emphasizes the need for efficiency and agility. “Our goal is to scale and deliver new capabilities without increasing headcount, ensuring that costs remain proportionate to growth.”

Balancing security, governance, and business agility

Committed to responsible practices, this industry leader prioritizes secure and trustworthy technology for its customers who rely on its solutions. “Balancing business agility with governance is a constant challenge," said the CISO. "There’s always a natural push and pull, which I believe is healthy—but achieving the right balance is delicate.”

Protecting critical workflows without impacting productivity

For the organization, email is much more than just a communication tool. “Email plays a critical role in our engineering workflows and is fundamental to how we build our products.” Because of this, the company is extremely cautious about implementing any solution that could introduce friction or disrupt productivity. “There is zero tolerance for disruption, which is why we take a deliberate and methodical approach when evaluating, selecting, and deploying our tools and solutions,” he said.  

More than a vendor: A security partner invested in success

To ensure an optimal security infrastructure, the enterprise security team regularly evaluates market technologies to their existing solutions. With the rapidly evolving threat landscape, the CISO said they “wanted to validate whether we still had best-in-class protection and the right controls in place to secure our organization. It was about assessing whether we could do better in our ongoing effort to fine-tuning our approach to achieve the best possible outcome.”

The team evaluated 15 different email security vendors based on the following criteria:

  1. Efficacy to detect threats
  2. Ability to integrate with existing tooling
  3. Ease of use
  4. A vendor’s approach to partnership  

They initially narrowed the list to five vendors, conducting demo sessions for deeper evaluations before selecting three finalists for a proof of value (POV). We analyzed actual malicious emails with each vendor to assess the accuracy of their detections, allowing for an objective comparison,” said the CISO. Through this rigorous process, the Darktrace / EMAIL security solution emerged as the best fit for their business. “Darktrace’s product performed well and showed a genuine commitment to partnering with us in the long-term to ensure our success.”

The team objectively understood where there were gaps across the different vendors, where they were strong, and where they could use improvement. “Based on the analysis, we knew that Darktrace / EMAIL could deliver as the data supported it, in our specific use cases.  

Partnership, integrity and respect

Throughout the evaluation process, the importance of partnership and mutual respect remained an essential factor to the CISO. “I wanted a company we could develop a long-term strategic partnership with, one that could extend far deeper than just email.” A key factor in choosing Darktrace was the commitment and engagement of its team at every level of the organization. “Darktrace showed integrity, patience and a genuine investment in building a strong relationship with my team.  That's why we're here today.”

“Together, we've delivered some fantastic outcomes”

For the organization, Darktrace / EMAIL has played a crucial role in reducing risk, empowering analysts, and enabling a lean, effective security strategy. “Together, we've delivered some fantastic outcomes,” said the CISO.  

Reducing risk. Empowering analysts

“Within that first month, we saw a 75% drop in suspicious emails that that required manual review, which reduced the time my team spent analyzing and investigating by 45 hours per month,” said the CISO. The security team values Darktrace / EMAIL not only for its ease of use but also for the time it frees up for more meaningful work. “Giving my team the opportunity to tackle complex challenges they enjoy and find more stimulating is important to me.” As they continue to fine-tune and optimize balance levels within Darktrace / EMAIL, he expects even greater efficiency gains in the coming months.

Maximizing protection while staying lean

It’s important for the security group to be proportionate with their spending, said the CISO. “It's all about what is enough security to enable the business. And that means, as our organization grows, it's important that we are as lean and as efficient as possible to deliver the best outcomes for the business.”  Embracing an AI-powered automated approach is an essential component to achieving that goal. By offloading most manual, repetitive tasks to Darktrace / EMAIL, the company’s skilled security analysts can focus on more strategic and proactive initiatives that enable the business.  

Protecting employees from advanced social engineering threats

Recently, Darktrace detected a malicious email targeting an employee, disguised as a spoofed Microsoft SharePoint and Teams website. What made this attack particularly sophisticated was its personalization — it impersonated the school where the employee’s family member attended. Unlike mass malicious emails sent to thousands of people, this was a highly targeted attack, leveraging advanced social engineering tactics to exploit connections within the education system and between family members.  

Protecting without disrupting

A seamless migration is often overlooked but is critical to success for any organization, said the CISO. With a wide ecosystem of partners, email is a highly visible, business-critical function for the organization — "any friction or downtime would have an immediate impact and could throttle the entire business,” he said. However, the transition from their previous solution to Darktrace / EMAIL was exceptionally smooth. “No one realized we changed providers because there was no disruption — no incidents at all. I cannot emphasize just how important that is when I'm trying to position our security organization as an enabling function for the business that protects and reduces risk without adding friction.”

A security partnership for the future

“To survive as a business over the next few years, adopting AI is no longer optional—it’s essential,” said the CISO. However, with the cybersecurity market becoming increasingly saturated, selecting the right solutions and vendors can be overwhelming. He stresses the importance of choosing strategic partners who not only deliver the outcomes you need, but also deeply understand your organization’s unique environment. “You’re only as strong as your partners. Technology innovation and the cybersecurity market are always changing.  At some point every solution will face a challenge—it’s inevitable. The differentiator will be how people respond when that happens.”  

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March 19, 2025

Survey findings: How is AI Impacting the SOC?

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There’s no question that AI is already impacting the SOC – augmenting, assisting, and filling the gaps left by staff and skills shortages. We surveyed over 1,500 cybersecurity professionals from around the world to uncover their attitudes to AI cybersecurity in 2025. Our findings revealed striking trends in how AI is changing the way security leaders think about hiring and SOC transformation. Download the full report for the big picture, available now.

Download the full report to explore these findings in depth

The AI-human conundrum

Let’s start with some context. As the cybersecurity sector has rapidly evolved to integrate AI into all elements of cyber defense, the pace of technological advancement is outstripping the development of necessary skills. Given the ongoing challenges in security operations, such as employee burnout, high turnover rates, and talent shortages, recruiting personnel to bridge these skills gaps remains an immense challenge in today’s landscape.

But here, our main findings on this topic seem to contradict each other.

There’s no question over the impact of AI-powered threats – nearly three-quarters (74%) agree that AI-powered threats now pose a significant challenge for their organization.  

When we look at how security leaders are defending against AI-powered threats, over 3 out of 5 (62%) see insufficient personnel to manage tools and alerts as the biggest barrier.  

Yet at the same time, increasing cyber security staff is at the bottom of the priority list for survey participants, with only 11% planning to increase cybersecurity staff in 2025 – less than in 2024. What 64% of stakeholders are committed to, however, is adding new AI-powered tools onto their existing security stacks.

With burnout pervasive, the talent deficit reaching a new peak, and growing numbers of companies unable to fill cybersecurity positions, it may be that stakeholders realize they simply cannot hire enough personnel to solve this problem, no matter how much they may want to. As a result, leaders are looking for methods beyond increasing staff to overcome security obstacles.

Meanwhile, the results show that defensive AI is becoming integral to the SOC as a means of augmenting understaffed teams.

How is AI plugging skills shortages in the SOC?

As explored in our recent white paper, the CISO’s Guide to Navigating the Cybersecurity Skills Shortage, 71% of organizations report unfilled cybersecurity positions, leading to the estimation that less than 10% of alerts are thoroughly vetted. In this scenario, AI has become an essential multiplier to relieve the burden on security teams.

95% of respondents agree that AI-powered solutions can significantly improve the speed and efficiency of their defenses. But how?

The area security leaders expect defensive AI to have the biggest impact is on improving threat detection, followed by autonomous response to threats and identifying exploitable vulnerabilities.

Interestingly, the areas that participants ranked less highly (reducing alert fatigue and running phishing simulation), are the tasks that AI already does well and can therefore be used already to relieve the burden of manual, repetitive work on the SOC.

Different perspectives from different sides of the SOC

CISOs and SecOps teams aren’t necessarily aligned on the AI defense question – while CISOs tend to see it as a strategic game-changer, SecOps teams on the front lines may be more sceptical, wary of its real-world reliability and integration into workflows.  

From the data, we see that while less than a quarter of execs doubt that AI-powered solutions will block and automatically respond to AI threats, about half of SecOps aren’t convinced. And only 17% of CISOs lack confidence in the ability of their teams to implement and use AI-powered solutions, whereas over 40% those in the team doubt their own ability to do so.

This gap feeds into the enthusiasm that executives share about adding AI-driven tools into the stack, while day-to-day users of the tools are more interested in improving security awareness training and improving cybersecurity tool integration.

Levels of AI understanding in the SOC

AI is only as powerful as the people who use it, and levels of AI expertise in the SOC can make or break its real-world impact. If security leaders want to unlock AI’s full potential, they must bridge the knowledge gap—ensuring teams understand not just the different types of AI, but where it can be applied for maximum value.

Only 42% of security professionals are confident that they fully understand all the types of AI in their organization’s security stack.

This data varies between job roles – executives report higher levels of understanding (60% say they know exactly which types of AI are being used) than participants in other roles. Despite having a working knowledge of using the tools day-to-day, SecOps practitioners were more likely to report having a “reasonable understanding” of the types of AI in use in their organization (42%).  

Whether this reflects a general confidence in executives rather than technical proficiency it’s hard to say, but it speaks to the importance of AI-human collaboration – introducing AI tools for cybersecurity to plug the gaps in human teams will only be effective if security professionals are supported with the correct education and training.  

Download the full report to explore these findings in depth

The full report for Darktrace’s State of AI Cybersecurity is out now. Download the paper to dig deeper into these trends, and see how results differ by industry, region, organization size, and job title.  

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