Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nahisha Nobregas
SOC Analyst
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Jan 2023
In June 2022, Darktrace observed a surge in Qakbot infections across its client base. The detected Qakbot infections, which in some cases led to the delivery of secondary payloads such as Cobalt Strike and Dark VNC, were initiated through novel delivery methods birthed from Microsoft’s default blocking of XL4 and VBA macros in early 2022 [1]/[2]/[3]/[4] and from the public disclosure in May 2022 [5] of the critical Follina vulnerability (CVE-2022-30190) in Microsoft Support Diagnostic Tool (MSDT). Despite the changes made to Qakbot’s delivery methods, Qakbot infections still inevitably resulted in unusual patterns of network activity. In this blog, we will provide details of these network activities, along with Darktrace/Network’s coverage of them.
Qakbot Background
Qakbot emerged in 2007 as a banking trojan designed to steal sensitive data such as banking credentials. Since then, Qakbot has developed into a highly modular triple-threat powerhouse used to not only steal information, but to also drop malicious payloads and to serve as a backdoor. The malware is also versatile, with its delivery methods regularly changing in response to the changing threat landscape.
Threat actors deliver Qakbot through email-based delivery methods. In the first half of 2022, Microsoft started rolling out versions of Office which block XL4 and VBA macros by default. Prior to this change, Qakbot email campaigns typically consisted in the spreading of deceitful emails with Office attachments containing malicious macros. Opening these attachments and then enabling the macros within them would lead users’ devices to install Qakbot.
Actors who deliver Qakbot onto users’ devices may either sell their access to other actors, or they may leverage Qakbot’s capabilities to pursue their own objectives [6]. A common objective of actors that use Qakbot is to drop Cobalt Strike beacons onto infected systems. Actors will then leverage the interactive access provided by Cobalt Strike to conduct extensive reconnaissance and lateral movement activities in preparation for widespread ransomware deployment. Qakbot’s close ties to ransomware activity, along with its modularity and versatility, make the malware a significant threat to organisations’ digital environments.
Activity Details and Qakbot Delivery Methods
During the month of June, variationsof the following pattern of network activity were observed in several client networks:
1. User’s device contacts an email service such as outlook.office[.]com or mail.google[.]com
2. User’s device makes an HTTP GET request to 185.234.247[.]119 with an Office user-agent string and a ‘/123.RES' target URI. The request is responded to with an HTML file containing a exploit for the Follina vulnerability (CVE-2022-30190)
3. User’s device makes an HTTP GET request with a cURL User-Agent string and a target URI ending in ‘.dat’ to an unusual external endpoint. The request is responded to with a Qakbot DLL sample
4. User’s device contacts Qakbot Command and Control servers over ports such as 443, 995, 2222, and 32101
In some cases, only steps 1 and 4 were seen, and in other cases, only steps 1, 3, and 4 were seen. The different variations of the pattern correspond to different Qakbot delivery methods.
Figure 1: Geographic distribution of Darktrace clients affected by Qakbot
Qakbot is known to be delivered via malicious email attachments [7]. The Qakbot infections observed across Darktrace’s client base during June were likely initiated through HTML smuggling — a method which consists in embedding malicious code into HTML attachments. Based on open-source reporting [8]-[14] and on observed patterns of network traffic, we assess with moderate to high confidence that the Qakbot infections observed across Darktrace’s client base during June 2022 were initiated via one of the following three methods:
User opens HTML attachment which drops a ZIP file on their device. ZIP file contains a LNK file, which when opened, causes the user's device to make an external HTTP GET request with a cURL User-Agent string and a '.dat' target URI. If successful, the HTTP GET request is responded to with a Qakbot DLL.
User opens HTML attachment which drops a ZIP file on their device. ZIP file contains a docx file, which when opened, causes the user's device to make an HTTP GET request to 185.234.247[.]119 with an Office user-agent string and a ‘/123.RES' target URI. If successful, the HTTP GET request is responded to with an HTML file containing a Follina exploit. The Follina exploit causes the user's device to make an external HTTP GET with a '.dat' target URI. If successful, the HTTP GET request is responded to with a Qakbot DL.
User opens HTML attachment which drops a ZIP file on their device. ZIP file contains a Qakbot DLL and a LNK file, which when opened, causes the DLL to run.
The usage of these delivery methods illustrate how threat actors are adopting to a post-macro world [4], with their malware delivery techniques shifting from usage of macros-embedding Office documents to usage of container files, Windows Shortcut (LNK) files, and exploits for novel vulnerabilities.
The Qakbot infections observed across Darktrace’s client base did not only vary in terms of their delivery methods — they also differed in terms of their follow-up activities. In some cases, no follow-up activities were observed. In other cases, however, actors were seen leveraging Qakbot to exfiltrate data and to deliver follow-up payloads such as Cobalt Strike and Dark VNC. These follow-up activities were likely preparation for the deployment of ransomware. Darktrace’s early detection of Qakbot activity within client environments enabled security teams to take actions which likely prevented the deployment of ransomware.
Darktrace Coverage
Users’ interactions with malicious email attachments typically resulted in their devices making cURL HTTP GET requests with empty Host headers and target URIs ending in ‘.dat’ (such as as ‘/24736.dat’ and ‘/noFindThem.dat’) to rare, external endpoints. In cases where the Follina vulnerability is believed to have been exploited, users’ devices were seen making HTTP GET requests to 185.234.247[.]119 with a Microsoft Office User-Agent string before making cURL HTTP GET requests. The following Darktrace DETECT/Network models typically breached as a result of these HTTP activities:
Device / New User Agent
Anomalous Connection / New User Agent to IP Without Hostname
Device / New User Agent and New IP
Anomalous File / EXE from Rare External Location
Anomalous File / Numeric Exe Download
These DETECT models were able to capture the unusual usage of Office and cURL User-Agent strings on affected devices, as well as the downloads of the Qakbot DLL from rare external endpoints. These models look for unusual activity that falls outside a device’s usual pattern of behavior rather than for activity involving User-Agent strings, URIs, files, and external IPs which are known to be malicious.
When enabled, Darktrace RESPOND/Network autonomously intervened, taking actions such as ‘Enforce group pattern of life’ and ‘Block connections’ to quickly intercept connections to Qakbot infrastructure.
Figure 2: This ‘New User Agent to IP Without Hostname’ model breach highlights an example of Darktrace’s detection of a device attempting to download a file containing a Follina exploit
Figure 3: This ‘New User Agent to IP Without Hostname’ model breach highlights an example of Darktrace’s detection of a device attempting to download Qakbot
Figure 4: The Event Log for an infected device highlights the moment a connection to the endpoint outlook.office365[.]com was made. This was followed by an executable file transfer detection and use of a new User-Agent, curl/7.9.1
After installing Qakbot, users’ devices started making connections to Command and Control (C2) endpoints over ports such as 443, 22, 990, 995, 1194, 2222, 2078, 32101. Cobalt Strike and Dark VNC may have been delivered over some of these C2 connections, as evidenced by subsequent connections to endpoints associated with Cobalt Strike and Dark VNC. These C2 activities typically caused the following Darktrace DETECT/Network models to breach:
Anomalous Connection / Application Protocol on Uncommon Port
Anomalous Connection / Multiple Connections to New External TCP Port
Compromise / Suspicious Beaconing Behavior
Anomalous Connection / Multiple Failed Connections to Rare Endpoint
Compromise / Large Number of Suspicious Successful Connections
Anomalous Connection / Anomalous SSL without SNI to New External
Compromise / SSL Beaconing to Rare Destination
Compromise / Suspicious TLS Beaconing To Rare External
Compromise / Slow Beaconing Activity To External Rare
Figure 5: This Device Event Log illustrates the Command and Control activity displayed by a Qakbot-infected device
The Darktrace DETECT/Network models which detected these C2 activities do not look for devices making connections to known, malicious endpoints. Rather, they look for devices deviating from their ordinary patterns of activity, making connections to external endpoints which internal devices do not usually connect to, over ports which devices do not normally connect over.
In some cases, actors were seen exfiltrating data from Qakbot-infected systems and dropping Cobalt Strike in order to conduct extensive discovery. These exfiltration activities typically caused the following models to breach:
Anomalous Connection / Data Sent to Rare Domain
Unusual Activity / Enhanced Unusual External Data Transfer
Anomalous Connection / Uncommon 1 GiB Outbound
Anomalous Connection / Low and Slow Exfiltration to IP
Unusual Activity / Unusual External Data to New Endpoints
The reconnaissance and brute-force activities carried out by actors typically resulted in breaches of the following models:
Device / ICMP Address Scan
Device / Network Scan
Anomalous Connection / SMB Enumeration
Device / New or Uncommon WMI Activity
Unusual Activity / Possible RPC Recon Activity
Device / Possible SMB/NTLM Reconnaissance
Device / SMB Lateral Movement
Device / Increase in New RPC Services
Device / Spike in LDAP Activity
Device / Possible SMB/NTLM Brute Force
Device / SMB Session Brute Force (Non-Admin)
Device / SMB Session Brute Force (Admin)
Device / Anomalous NTLM Brute Force
Conclusion
June 2022 saw Qakbot swiftly mould itself in response to Microsoft's default blocking of macros and the public disclosure of the Follina vulnerability. The evolution of the threat landscape in the first half of 2022 caused Qakbot to undergo changes in its delivery methods, shifting from delivery via macros-based methods to delivery via HTML smuggling methods. The effectiveness of these novel delivery methods where highlighted in Darktrace's client base, where large volumes of Qakbot infections were seen during June 2022. Leveraging Self-Learning AI, Darktrace DETECT/Network was able to detect the unusual network behaviors which inevitably resulted from these novel Qakbot infections. Given that the actors behind these Qakbot infections were likely seeking to deploy ransomware, these detections, along with Darktrace RESPOND/Network’s autonomous interventions, ultimately helped to protect affected Darktrace clients from significant business disruption.
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Under Medusa’s Gaze: How Darktrace Uncovers RMM Abuse in Ransomware Campaigns
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Atomic Stealer is rapidly emerging as a significant macOS threat, using infostealing and backdoor capabilities to target Apple users worldwide. Darktrace observed campaigns in 24 countries, detecting activity across multiple kill chain stages and providing recommended actions to contain attacks.
Under Medusa’s Gaze: How Darktrace Uncovers RMM Abuse in Ransomware Campaigns
What is Medusa Ransomware in 2025?
In 2025, the Medusa Ransomware-as-a-Service (RaaS) emerged as one of the top 10 most active ransomware threat actors [1]. Its growing impact prompted a joint advisory from the US Cybersecurity and Infrastructure Security Agency (CISA) and the Federal Bureau of Investigation (FBI) [3]. As of January 2026, more than 500 organizations have fallen victim to Medusa ransomware [2].
Darktrace previously investigated Medusa in a 2024 blog, but the group’s rapid expansion and new intelligence released in late 2025 has lead Darktrace’s Threat Research team to investigate further. Recent findings include Microsoft’s research on Medusa actors exploiting a vulnerability in Fortra’s GoAnywhere MFT License Servlet (CVE-2025-10035)[4] and Zencec’s report on Medusa’s abuse of flaws in SimpleHelp’s remote support software (CVE-2024-57726, CVE-2024-57727, CVE-2024-57728) [5].
Reports vary on when Medusa first appeared in the wild. Some sources mention June 2021 as the earliest sightings, while others point to late 2022, when its developers transitioned to the RaaS model, as the true beginning of its operation [3][11].
Madusa Ransomware history and background
The group behind Medusa is known by several aliases, including Storm-1175 and Spearwing [4] [7]. Like its mythological namesake, Medusa has many “heads,” collaborating with initial access brokers (IABs) and, according to some evidence, affiliating with Big Game Hunting (BGH) groups such as Frozen Spider, as well as the cybercriminal group UNC7885 [3][6][13].
Use of Cyrillic in its scripts, activity on Russian-language cybercrime forums, slang unique to Russian criminal subcultures, and avoidance of targets in Commonwealth of Independent States (CIS) countries suggest that Medusa operates from Russia or an allied state [11][12].
Medusa ransomware should not be confused with other similarly named malware, such as the Medusa Android Banking Trojan, the Medusa Botnet/Medusa Stealer, or MedusaLocker ransomware. It is easily distinguishable from these variants because it appends the extension .MEDUSA to encrypted files and drops the ransom note !!!READ_ME_MEDUSA!!!.txt on compromised systems [8].
Who does Madusa Ransomware target?
The group appears to show little restraint, indiscriminately attacking organizations across all sectors, including healthcare, and is known to employ triple extortion tactics whereby sensitive data is encrypted, victims are threatened with data leaks, and additional pressure is applied through DDoS attacks or contacting the victim’s customers, rather than the more common double extortion model [13].
Madusa Ransomware TTPs
To attain initial access, Medusa actors typically purchase access to already compromised devices or accounts via IABs that employ phishing, credential stuffing, or brute-force attacks, and also target vulnerable or misconfigured Internet-facing systems.
Between December 2023 and November 2025, Darktrace observed multiple cases of file encryption related to Medusa ransomware across its customer base. When enabled, Darktrace’s Autonomous Response capability intervened early in the attack chain, blocking malicious activity before file encryption could begin.
Some of the affected were based in Europe, the Middle East and Africa (EMEA), others in the Americas (AMS), and the remainder in the Asia-Pacific and Japan region. The most impacted sectors were financial services and the automotive industry, followed by healthcare, and finally organizations in arts, entertainment and recreation, ICT, and manufacturing.
Remote Monitoring and Management (RMM) tool abuse
In most customer environments where Medusa file encryption attempts were observed, and in one case where the compromise was contained before encryption, unusual external HTTP connections associated with JWrapper were also detected. JWrapper is a legitimate tool designed to simplify the packaging, distribution, and management of Java applications, enabling the creation of executables that run across different operating systems. Many of the destination IP addresses involved in this activity were linked to SimpleHelp servers or associated with Atera.
Medusa actors appear to favor RMM tools such as SimpleHelp. Unpatched or misconfigured SimpleHelp RMM servers can serve as an initial access vector to the victims’ infrastructure. After gaining access to SimpleHelp management servers, the threat actors edit server configuration files to redirect existing SimpleHelp RMM agents to communicate with unauthorized servers under their control.
The SimpleHelp tool is not only used for command-and-control (C2) and enabling persistence but is also observed during lateral movement within the network, downloading additional attack tools, data exfiltration, and even ransomware binary execution. Other legitimate remote access tools abused by Medusa in a similar manner to evade detection include Atera, AnyDesk, ScreenConnect, eHorus, N-able, PDQ Deploy/Inventory, Splashtop, TeamViewer, NinjaOne, Navicat, and MeshAgent [4][5][15][16][17].
Data exfiltration
Another correlation among Darktrace customers affected by Medusa was observed during the data exfiltration phase. In several environments, data was exfiltrated to the endpoints erp.ranasons[.]com or pruebas.pintacuario[.]mx (143.110.243[.]154, 144.217.181[.]205) over ports 443, 445, and 80. erp.ranasons[.]com was seemingly active between November 2024 and September 2025, while pruebas.pintacuario[.]mx was seen from November 2024 to March 2025. Evidence suggests that pruebas.pintacuario[.]mx previously hosted a SimpleHelp server [22][23].
Apart from RMM tools, Medusa is also known to use Rclone and Robocopy for data exfiltration [3][19]. During one Medusa compromise detected in mid-2024, the customer’s data was exfiltrated to external destinations associated with the Ngrok proxy service using an SSH-2.0-rclone client.
Medusa Compromise Leveraging SimpleHelp
In Q4 2025, Darktrace assisted a European company impacted by Medusa ransomware. The organization had partial Darktrace / NETWORK coverage and had configured Darktrace’s Autonomous Response capability to require manual confirmation for all actions. Despite these constraints, data received through the customer’s security integration with CrowdStrike Falcon enabled Darktrace analysts to reconstruct the attack chain, although the initial access vector remains unclear due to limited visibility.
In late September 2025, a device out of the scope of Darktrace's visibility began scanning the network and using RDP, NTLM/SMB, DCE_RPC, and PowerShell for lateral movement.
CrowdStrike “Defense Evasion: Disable or Modify Tools” alerts related to a suspicious driver (c:\windows\[0-9a-b]{4}.exe) and a PDQ Deploy executable (share=\\<device_hostname>\ADMIN$ file=AdminArsenal\PDQDeployRunner\service-1\exec\[0-9a-b]{4}.exe) suggest that the attackers used the Bring Your Own Vulnerable Driver (BYOVD) technique to terminate antivirus processes on network devices, leveraging tools such as KillAV or AbyssWorker along with the PDQ Software Deployment solution [19][26].
A few hours later, Darktrace observed the same device that had scanned the network writing Temp\[a-z]{2}.exe over SMB to another device on the same subnet. According to data from the CrowdStrike alert, this executable was linked to an RMM application located at C:\Users\<compromised_user>\Documents\[a-z]{2}.exe. The same compromised user account later triggered a CrowdStrike “Command and Control: Remote Access Tools” alert when accessing C:\ProgramData\JWrapper-Remote Access\JWrapper-Remote Access Bundle-[0-9]{11}\JWrapperTemp-[0-9]{10}-[0-9]{1}-app\bin\windowslauncher.exe [27].
Figure 1: An executable file associated with the SimpleHelp RMM tool being written to other devices using the SMB protocol, as detected by Darktrace.
Soon after, the destination device and multiple other network devices began establishing connections to 31.220.45[.]120 and 213.183.63[.]41, both of which hosted malicious SimpleHelp RMM servers. These C2 connections continued for more than 20 days after the initial compromise.
CrowdStrike integration alerts for the execution of robocopy . "c:\windows\\" /COPY:DT /E /XX /R:0 /W:0 /NP /XF RunFileCopy.cmd /IS /IT commands on several Windows servers, suggested that this utility was likely used to stage files in preparation for data exfiltration [19].
Around two hours later, Darktrace detected another device connecting to the attacker’s SimpleHelp RMM servers. This internal server had ‘doc’ in its hostname, indicating it was likely a file server. It was observed downloading documents from another internal server over SMB and uploading approximately 70 GiB of data to erp.ranasons[.]com (143.110.243[.]154:443).
Figure 2: Data uploaded to erp.ranasons[.]com and the number of model alerts from the exfiltrating device, represented by yellow and orange dots.
Darktrace’s Cyber AI Analyst autonomously investigated the unusual connectivity, correlating the separate C2 and data exfiltration events into a single incident, providing greater visibility into the ongoing attack.
Figure 3: Cyber AI Analyst identified a file server making C2 connections to an attacker-controlled SimpleHelp server (213.183.63[.]41) and exfiltrating data to erp.ranasons[.]com.
Figure 4: The same file server that connected to 213.183.63[.]41 and exfiltrated data to erp.ranasons[.]com was also observed attempting to connect to an IP address associated with Moscow, Russia (193.37.69[.]154:7070).
One of the devices connecting to the attacker's SimpleHelp RMM servers was also observed downloading 35 MiB from [0-9]{4}.filemail[.]com. Filemail, a legitimate file-sharing service, has reportedly been abused by Medusa actors to deliver additional malicious payloads [11].
Figure 5: A device controlled remotely via SimpleHelp downloading additional tooling from the Filemail file-sharing service.
Finally, integration alerts related to the ransomware binary, such as c:\windows\system32\gaze.exe and <device_hostname>\ADMIN$ file=AdminArsenal\PDQDeployRunner\service-1\exec\gaze.exe, along with “!!!READ_ME_MEDUSA!!!.txt” ransom notes were observed on network devices. This indicates that file encryption in this case was most likely carried out directly on the victim hosts rather than via the SMB protocol [3].
Conclusion
Threat actors, including nation-state actors and ransomware groups like Medusa, have long abused legitimate commercial RMM tools, typically used by system administrators for remote monitoring, software deployment, and device configuration, instead of relying on remote access trojans (RATs).
Attackers employ existing authorized RMM tools or install new remote administration software to enable persistence, lateral movement, data exfiltration, and ingress tool transfer. By mimicking legitimate administrative behavior, RMM abuse enables attackers to evade detection, as security software often implicitly trusts these tools, allowing attackers to bypass traditional security controls [28][29][30].
To mitigate such risks, organizations should promptly patch publicly exposed RMM servers and adopt anomaly-based detection solutions, like Darktrace / NETWORK, which can distinguish legitimate administrative activity from malicious behavior, applying rapid response measures through its Autonomous Response capability to stop attacks in their tracks.
Darktrace delivers comprehensive network visibility and Autonomous Response capabilities, enabling real-time detection of anomalous activity and rapid mitigation, even if an organization fall under Medusa’s gaze.
Credit to Signe Zaharka (Principal Cyber Analyst) and Emma Foulger (Global Threat Research Operations Lead
Edited by Ryan Traill (Analyst Content Lead)
Appendices
List of Indicators of Compromise (IoCs)
IoC - Type - Description + Confidence + Time Observed
185.108.129[.]62 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - March 7, 2023
185.126.238[.]119 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - November 26-27, 2024
213.183.63[.]41 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - November 28, 2024 - Sep 30, 2025
213.183.63[.]42 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - July 4 -9 , 2024
31.220.45[.]120 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - September 12 - Oct 20 , 2025
91.92.246[.]110 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - May 24, 2024
45.9.149[.]112:15330 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - June 21, 2024
89.36.161[.]12 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - June 26-28, 2024
193.37.69[.]154:7070 IP address Suspicious RU IP seen on a device being controlled via SimpleHelp and exfiltrating data to a Medusa related endpoint - September 30 - October 20, 2025
erp.ranasons[.]com·143.110.243[.]154 Hostname Data exfiltration destination - November 27, 2024 - September 30, 2025
pruebas.pintacuario[.]mx·144.217.181[.]205 - Hostname Data exfiltration destination - November 27, 2024 - March 26, 2025
lirdel[.]com · 44.235.83[.]125/a.msi (1b9869a2e862f1e6a59f5d88398463d3962abe51e19a59) File & hash Atera related file downloaded with PowerShell - June 20, 2024
wizarr.manate[.]ch/108.215.180[.]161:8585/$/1dIL5 File Suspicious file observed on one of the devices exhibiting unusual activity during a Medusa compromise - February 28, 2024
!!!READ_ME_MEDUSA!!!.txt" File - Ransom note
*.MEDUSA - File extension File extension added to encrypted files
gaze.exe – File - Ransomware binary
Darktrace Model Coverage
Darktrace / NETWORK model detections triggered during connections to attacker controlled SimpleHelp servers:
Anomalous Connection/Anomalous SSL without SNI to New External
Anomalous Connection/Multiple Connections to New External UDP Port
Anomalous Connection/New User Agent to IP Without Hostname
How a leading bank is prioritizing risk management to power a resilient future
As one of the region’s most established financial institutions, this bank sits at the heart of its community’s economic life – powering everything from daily transactions to business growth and long-term wealth planning. Its blend of physical branches and advanced digital services gives customers the convenience they expect and the personal trust they rely on. But as the financial world becomes more interconnected and adversaries more sophisticated, safeguarding that trust requires more than traditional cybersecurity. It demands a resilient, forward-leaning approach that keeps pace with rising threats and tightening regulatory standards.
A complex risk landscape demands a new approach
The bank faced a challenge familiar across the financial sector: too many tools, not enough clarity. Vulnerability scans, pen tests, and risk reports all produced data, yet none worked together to show how exposures connected across systems or what they meant for day-to-day operations. Without a central platform to link and contextualize this data, teams struggled to see how individual findings translated into real exposure across the business.
Fragmented risk assessments: Cyber and operational risks were evaluated in silos, often duplicated across teams, and lacked the context needed to prioritize what truly mattered.
Limited executive visibility: Leadership struggled to gain a complete, real-time view of trends or progress, making risk ownership difficult to enforce.
Emerging compliance pressure: This gap also posed compliance challenges under the EU’s Digital Operational Resilience Act (DORA), which requires financial institutions to demonstrate continuous oversight, effective reporting, and the ability to withstand and recover from cyber and IT disruptions.
“The issue wasn’t the lack of data,” recalls the bank’s Chief Technology Officer. “The challenge was transforming that data into a unified, contextualized picture we could act on quickly and decisively.”
As the bank advanced its digital capabilities and embraced cloud services, its risk environment became more intricate. New pathways for exploitation emerged, human factors grew harder to quantify, and manual processes hindered timely decision-making. To maintain resilience, the security team sought a proactive, AI-powered platform that could consolidate exposures, deliver continuous insight, and ensure high-value risks were addressed before they escalated.
Choosing Darktrace to unlock proactive cyber resilience
To reclaim control over its fragmented risk landscape, the bank selected Darktrace / Proactive Exposure Management™ for cyber risk insight. The solution’s ability to consolidate scanner outputs, pen test results, CVE data, and operational context into one AI-powered view made it the clear choice. Darktrace delivered comprehensive visibility the team had long been missing.
By shifting from a reactive model to proactive security, the bank aimed to:
Improve resilience and compliance with DORA
Prioritize remediation efforts with greater accuracy
Eliminate duplicated work across teams
Provide leadership with a complete view of risk, updated continuously
Reduce the overall likelihood of attack or disruption
The CTO explains: “We needed a solution that didn’t just list vulnerabilities but showed us what mattered most for our business – how risks connected, how they could be exploited, and what actions would create the biggest reduction in exposure. Darktrace gave us that clarity.”
Targeting the risks that matter most
Darktrace / Proactive Exposure Management offered the bank a new level of visibility and control by continuously analyzing misconfigurations, critical attack paths, human communication patterns, and high-value assets. Its AI-driven risk scoring allowed the team to understand which vulnerabilities had meaningful business impact, not just which were technically severe.
Unifying exposure across architectures
Darktrace aggregates and contextualizes data from across the bank’s security stack, eliminating the need to manually compile or correlate findings. What once required hours of cross-team coordination now appears in a single, continuously updated dashboard.
Revealing an adversarial view of risk
The solution maps multi-stage, complex attack paths across network, cloud, identity systems, email environments, and endpoints – highlighting risks that traditional CVE lists overlook.
Identifying misconfigurations and controlling gaps
Using Self-Learning AI, Darktrace / Proactive Exposure Management spots misconfigurations and prioritizes them based on MITRE adversary techniques, business context, and the bank’s unique digital environment.
Enhancing red-team and pen test effectiveness
By directing testers to the highest-value targets, Darktrace removes guesswork and validates whether defenses hold up against realistic adversarial behavior.
Supporting DORA compliance
From continuous monitoring to executive-ready reporting, the solution provides the transparency and accountability the bank needs to demonstrate operational resilience frameworks.
Proactive security delivers tangible outcomes
Since deploying Darktrace / Proactive Exposure Management, the bank has significantly strengthened its cybersecurity posture while improving operational efficiency.
Security teams are now saving more than four hours per week previously spent aggregating and analyzing risk data. With a unified view of their exposure, they can focus directly on remediation instead of manually correlating multiple reports.
Because risks are now prioritized based on business impact and real-time operational context, they no longer waste time on low-value tasks. Instead, critical issues are identified and resolved sooner, reducing potential windows for exploitation and strengthening the bank’s ongoing resilience against both known and emerging threats.
“Our goal was to move from reactive to proactive security,” the CTO says. “Darktrace didn’t just help us achieve that, it accelerated our roadmap. We now understand our environment with a level of clarity we simply didn’t have before.”
Leadership clarity and stronger governance
Executives and board stakeholders now receive clear, organization-wide visibility into the bank’s risk posture, supported by consistent reporting that highlights trends, progress, and areas requiring attention. This transparency has strengthened confidence in the bank’s cyber resilience and enabled leadership to take true ownership of risk across the institution.
Beyond improved visibility, the bank has also deepened its overall governance maturity. Continuous monitoring and structured oversight allow leaders to make faster, more informed decisions that strategically align security efforts with business priorities. With a more predictable understanding of exposure and risk movement over time, the organization can maintain operational continuity, demonstrate accountability, and adapt more effectively as regulatory expectations evolve.
Trading stress for control
With Darktrace, leaders now have the clarity and confidence they need to report to executives and regulators with accuracy. The ability to see organization-wide risk in context provides assurance that the right issues are being addressed at the right time. That clarity is also empowering security analysts who no longer shoulder the anxiety of wondering which risks matter most or whether something critical has slipped through the cracks. Instead, they’re working with focus and intention, redirecting hours of manual effort into strategic initiatives that strengthen the bank’s overall resilience.
Prioritizing risk to power a resilient future
For this leading financial institution, Darktrace / Proactive Exposure Management has become the foundation for a more unified, data-driven, and resilient cybersecurity program. With clearer, business-relevant priorities, stronger oversight, and measurable efficiency gains, the bank has strengthened its resilience and met demanding regulatory expectations without adding operational strain.
Most importantly, it shifted the bank’s security posture from a reactive stance to a proactive, continuous program. Giving teams the confidence and intelligence to anticipate threats and safeguard the people and services that depend on them.
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![Data uploaded to erp.ranasons[.]com and the number of model alerts from the exfiltrating device, represented by yellow and orange dots.](https://cdn.prod.website-files.com/626ff4d25aca2edf4325ff97/69601f43842f8016c3898afd_Screenshot%202026-01-08%20at%201.18.52%E2%80%AFPM.png)
![Cyber AI Analyst identified a file server making C2 connections to an attacker-controlled SimpleHelp server (213.183.63[.]41) and exfiltrating data to erp.ranasons[.]com.](https://cdn.prod.website-files.com/626ff4d25aca2edf4325ff97/69601f524d01b4d269313c38_Screenshot%202026-01-08%20at%201.19.06%E2%80%AFPM.png)
![The same file server that connected to 213.183.63[.]41 and exfiltrated data to erp.ranasons[.]com was also observed attempting to connect to an IP address associated with Moscow, Russia (193.37.69[.]154:7070).](https://cdn.prod.website-files.com/626ff4d25aca2edf4325ff97/69601f6a598a3380572e284e_Screenshot%202026-01-08%20at%201.19.32%E2%80%AFPM.png)
