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August 27, 2024

Introducing ‘Defend Beyond’: Our promise to customers in the face of evolving threats

As we enter the era of AI, both the way businesses operate and the landscape that they operate within are changing. To continue to support our customers, we’ve refocused our mission to be the essential cybersecurity platform using AI to proactively defend against novel and known threats.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Chris Kozup
Chief Marketing Officer
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27
Aug 2024

There’s a global paradigm shift underway, as we enter the era of AI, that is changing both the way businesses operate and the landscape that they operate within. Our customers are dealing with the impact that AI and automation, as well as the commodification of cybercrime-as-a-service, are having on the threat landscape. Attacks that once took a human weeks or months to propagate can now be done much faster, more effectively, and on a greater scale. Earlier this year, we released our 2024 State of AI Cybersecurity Report which found that 74% of security professionals surveyed agree that AI-powered cyber threats are already having a significant impact on their organizations.

On the other hand, we’ve never been more optimistic that the application of AI in cybersecurity is an essential enabler of innovation. That’s why Darktrace has been building a new model for cybersecurity since our founding in 2013. We remain squarely focused on innovating at the crossroads of AI and cybersecurity to better help our customers build resilience and stay one step ahead of changing threats. We’ve seen first-hand how AI can transform security operations by automating alert triage and freeing up valuable human time to focus on proactively hardening defenses.

As we continue this journey in support of our customers, it’s important that our corporate identity keep pace with our ambitions. We know that the world is a dynamic place, and we believe that a proactive approach to security is the best way to help our customers realize their innovation potential in this new era. To achieve this, we’ve refocused our mission to be the essential cybersecurity platform using AI to proactively defend against novel and known threats.

This week, we introduce a bold new brand promise that encapsulates our focus on championing the defenders who protect companies every day, while also pushing beyond the boundaries of conventional thinking to innovate ahead of current challenges. Defend Beyond – our new brand platform -- achieves just that. More than a brand tagline, Defend Beyond embodies the essence of Darktrace’s ability to harness the power of AI to help our customers to stay ahead of constantly changing cyber threats and threat actors. Take a closer look at this promise through our Defend Beyond brand video.

In addition to this redefined corporate positioning, Darktrace has continued to innovate for our customers. In April, we announced the Darktrace ActiveAI Security Platform™ – an industry leading, AI-native offering that can visualize and correlate threats across the entire enterprise, provide more complete visibility to help mitigate risk, and automate time-intensive tasks to support a preventative and proactive approach to delivering cyber resilience. This platform-based approach allows our customers to be on the leading edge of AI in cybersecurity, while also reducing operational costs through security stack consolidation. Finally, as security operations teams struggle to keep up with the sheer volume of alerts, the Darktrace platform delivers industry-leading, investigative AI to automate the triaging of incidents, and further save human time in the process.

This week, we go a step further as we unveil additional changes to our product portfolio including packaging and product naming. After extensive analysis and customer feedback, we’ve taken steps to streamline and simplify our product packaging. Specifically, our flagship products of Darktrace DETECT™ and Darktrace RESPOND™, along with Cyber AI Analyst™, have now been combined and serve as the foundation of the Darktrace ActiveAI Security platform. This approach ensures that customers benefit from the breadth of our real-time detection, autonomous response, and investigative AI capabilities in the easiest approach possible.

These foundational capabilities can be purchased through any one of the Darktrace primary products, which have been renamed as follows to better align to the challenges our customers are seeking to solve:

  • Darktrace / CLOUD™, delivering cyber resilience through real-time and intelligent multi-cloud security
  • Darktrace / EMAIL™, stopping sophisticated threats up to 13 days faster through revolutionary email security.
  • Darktrace / NETWORK™, combatting unknown threats with one of the most advanced Network Detection and Response.
  • Darktrace / OT™, redefining risk management with one of the most comprehensive solutions, purpose- built for critical infrastructure.
  • Darktrace / IDENTITY™, unifying visibility and control of identity threats across your entire digital enterprise.
  • Darktrace / ENDPOINT™, providing advanced threat detection and response across devices, anywhere.

Customers can start their Darktrace journey with any of these primary products, realizing the additive benefits of the platform as their deployment grows. Cross platform products deliver value across the platform while also providing unique capabilities within their specific categories. We have renamed these products to better reflect the functionality of our offerings:

At Darktrace, supporting our 9,700+ customers is the heart of our purpose and mission. We are inspired by the work they do every day to keep their organizations, and the world, moving in the face of constant change. Over the last year, we've continuously innovated across our products, services, and go-to-market strategy to enable them to stay ahead. The new positioning we're unveiling today is designed to simplify the experience for our customers and reflects our bold ambition to enable defenders today and for the future. I hope you join me in celebrating this evolution as we strive to defend beyond.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Chris Kozup
Chief Marketing Officer

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June 18, 2025

Darktrace Collaborates with Microsoft: Unifying Email Security with a Shared Vision

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In today’s threat landscape, email remains the most targeted vector for cyberattacks. Organizations require not only multi-layered defenses but also advanced, integrated systems that work collaboratively to proactively mitigate threats before they cause damage

That’s why we’re proud to announce a new integration between Darktrace / EMAIL and Microsoft Defender for Office 365, delivering a Unified Quarantine experience that empowers security teams with seamless visibility, control, and response across both platforms.

This announcement builds on a strong and growing collaboration. In 2024, Darktrace was honored as Microsoft UK Partner of the Year and recognized as a Security Trailblazer at the annual Microsoft Security 20/20 Awards, a testament to our shared commitment to innovation and customer-centric security.

A Shared Mission: Stopping Threats at Machine Speed

This integration is more than a technical milestone,as it’s a reflection of a shared mission: to protect organizations from both known and unknown threats, with efficiency, accuracy, and transparency.

  • Microsoft Defender for Office 365 delivers a comprehensive security framework that safeguards Microsoft 365 email and collaboration workloads leveraging advanced AI, global threat intelligence and information on known attack infrastructure.
  • Darktrace / EMAIL complements this with Self-Learning AI that understands the unique communication patterns within each organization, detecting subtle anomalies that evade traditional detection methods.

Together, we’re delivering multi-layered, adaptive protection that’s greater than the sum of its parts.

“Our integration with Microsoft gives security teams the tools they need to act faster and more precisely to detect and respond to threats,” said Jill Popelka, CEO of Darktrace. “Together, we’re strengthening defenses where it matters most to our customers: at the inbox.”

Unified Quarantine: One View, Total Clarity

The new Unified Quarantine experience gives customers a single pane of glass to view and manage email threatsregardless of which product took action. This means:

  • Faster investigations with consolidated visibility
  • Clear attribution of actions and outcomes across both platforms
  • Streamlined workflows for security teams managing complex environments

“This integration is a testament to the power of combining Microsoft’s global threat intelligence with Darktrace’s unique ability to understand the ‘self’ of an organization,” said Jack Stockdale, CTO of Darktrace. “Together, we’re delivering a new standard in proactive, adaptive email security.”

A New Era of Collaborative Cyber Defense

This collaboration represents a broader shift in cybersecurity: from siloed tools to integrated ecosystems. As attackers become more sophisticated, defenders must move faster, smarter, and in unison.

Through this integration, Darktrace and Microsoft establish a new standard for collaboration between native and third-party security solutions, enhancing not only threat detection but also comprehensive understanding and proactive measures against threats.

We’re excited to bring this innovation to our customers and continue building a future where AI and human expertise collaborate to secure the enterprise.

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About the author
Carlos Gray
Senior Product Marketing Manager, Email

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June 18, 2025

Customer Case Study: Leading Petrochemical Manufacturer

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Headquartered in Saudi Arabia, this industry leading petrochemical manufacturer serves customers in more than 80 countries across diverse markets throughout Europe, Africa, Latin America, the Middle East, China, and Southeast Asia.

Cyber resiliency critical to growth strategy

This leading petrochemical manufacturer’s vision is to be one of the major global players in the production and marketing of designated petrochemicals and downstream products. The company aims to significantly increase its capacity to up to a million metric tons within the next few years.

With cyber-attacks on critical infrastructure increasing 30% globally last year, cyber resiliency is essential to supporting the company’s strategic business goals of:

  • Maximizing production through efficient asset utilization
  • Maximizing sales by conducting 90% of its business outside Saudi Arabia
  • Optimizing resources and processes by integrating with UN Global Compact principles for sustainability and efficiency
  • Growing its business portfolio by engaging in joint ventures to diversify production and add value to the economy

However, the industry leader faced several challenges in its drive to fortify its cybersecurity defenses.

Visibility gaps delay response time

The company’s existing security setup provided limited visibility to the in-house security team, hindering its ability to detect anomalous network and user activity in real time. This resulted in delayed responses to potential incidents, making proactive issue resolution difficult and any remediation in the event of a successful attack costly and time-consuming.

Manual detection drains resources

Without automated detection and response capabilities, the organization’s security team had to manually monitor for suspicious activity – a time-consuming and inefficient approach that strained resources and left the organization vulnerable. This made it difficult for the team to stay current with training or acquire new skills and certifications, which are core to the ethos of both the company’s owners and the team itself.

Cyber-attacks on critical infrastructure increasing

The petrochemical manufacturer is part of a broader ecosystem of companies, making the protection of its supply chain – both upstream and downstream – critical. With several manufacturing entities and multiple locations, the customer’s internal structure is complex and challenging to secure. As cyber-attacks on critical infrastructure escalate, it needed a more comprehensive approach to safeguard its business and the wider ecosystem.

Keeping and growing skills and focus in-house

To strengthen its cybersecurity strategy, the company considered two options:

  1. Make a significant initial and ongoing investment in a Security Operations Center (SOC), which would involve skills development outside the company and substantial management overhead.
  2. Use a combination of new, automated tools and an outsourced Managed Detection and Response (MDR) service to reduce the burden on internal security specialists and allow the company to invest in upskilling its staff so they can focus on more strategic tasks.

Faced with this choice between entirely outsourcing security and augmenting the security team with new capabilities, the customer chose the second option, selecting Darktrace to automate the company’s monitoring, detection, and response. Today, the petrochemical manufacturer is using:

Extending the SOC with 24/7 expert support

To alleviate the burden on its lean security team, the company augmented its in-house capabilities with Darktrace’s Managed Detection & Response service. This support acts as an extension of its SOC, providing 24/7 monitoring, investigation, and escalation of high-priority threats. With Darktrace’s global SOC managing alert triage and autonomously containing threats, the organization’s internal team can focus on strategic initiatives. The result is a stronger security posture and increased capacity to proactively address evolving cyber risks – without expanding headcount or sacrificing visibility.

A unique approach to AI

In its search for a new security platform, the company’s Director of Information Technology said Darktrace’s autonomous response capability, coupled with Self-Learning AI-driven threat reduction, were two big reasons for selecting Darktrace over competing products and services.

AI was a huge factor – no one else was doing what Darktrace was doing with [AI].”

Demonstrated visibility

Before Darktrace, the customer had no visibility into the network activity to and from remote worker devices. Some employees need the ability to connect to its networks at any time and from any location, including the Director of Information Technology. The trial deployment of Darktrace / ENDPOINT was a success and gave the team peace of mind that, no matter the location or device, high-value remote workers were protected by Darktrace.

Modular architecture  

Darktrace's modular architecture allowed the company to deploy security controls across its complex, multi-entity environment. The company’s different locations run on segregated networks but are still interconnected and need to be protected. Darktrace / NETWORK provides a unified view and coordinated security response across the organization’s entire network infrastructure, including endpoint devices.

Results

The petrochemical manufacturer is using Darktrace across all of its locations and has achieved total visibility across network and user activity. “Darktrace is increasing in value every day,” said the Director of Information Technology.

I don’t have a big team, and Darktrace makes our lives very, very easy, not least the automation of some of the tasks that require constant manual review.”

Time savings frees analysts to focus on proactive security

Darktrace / NETWORK provides continuous, AI-driven monitoring and analysis of the company’s network activity, user behavior, and threat patterns, establishing a baseline of what normal activity looks like, and then alerting analysts to any deviations from normal traffic, activity, and behaviors. Darktrace’s autonomous response capabilities speed up response to detected threats, meaning intervention from the security team is required for fewer incidents and alerts.

In October 2024 alone, Darktrace Cyber AI Analyst saved the team 810 investigation hours, and autonomously responded to 180 anomalous behaviors that were uncovered during the investigations. With Darktrace managing the majority of threat detection and response efforts, the security team has been able to change its day-to-day activity from manual review of traffic and alerts and belated response to activity, to proactively fortifying its detection and response posture and upskilling to meet evolving requirements.  

Layered email protection reduces phishing threats

The company’s email infrastructure posed a challenge due to petrochemical industry regulations requiring on-premises email servers, with some security delivered via Microsoft Azure. By integrating Darktrace / EMAIL into the Azure stack, the organization has reduced the volume of phishing emails its users receive by 5%.

“Now we have one more layer of security related to email – every email goes through two filters. If something is not being caught or traced by Azure, it is being detected by Darktrace,” said the Director of Information Technology. “As a result, we’re now seeing only about 15% to 20% of the phishing emails we used to receive before implementing Darktrace.”

Preparing for a secure future

The time saved using Darktrace has helped the security team take proactive steps, including preparing for new cyber resilience regulations for Saudi Arabia’s Critical National Infrastructure, as mandated by the National Cybersecurity Authority (NCA).

“The team now has ample time to prepare policies and procedures that meet the new NCA regulations and, in some cases, enhance the requirements of the new law,” said the Director of Information Technology. “All of this is possible because they don’t need to keep watch; Darktrace takes on so much of that task for them.”

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