Blog
/
/
December 21, 2020

How AI Stopped a WastedLocker Ransomware Intrusion & Fast

Stop WastedLocker ransomware in its tracks with Darktrace AI technology. Learn about how AI detected a recent attack using 'Living off the Land' techniques.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
Default blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog image
21
Dec 2020

Since first being discovered in May 2020, WastedLocker has made quite a name for itself, quickly becoming an issue for businesses and cyber security firms around the world. WastedLocker is known for its sophisticated methods of obfuscation and steep ransom demands.

Its use of ‘Living off the Land’ techniques makes a WastedLocker attack extremely difficult for legacy security tools to detect. An ever-decreasing dwell time – the time between initial intrusion and final execution – means human responders alone struggle to contain the ransomware variant before damage is done.

This blog examines the anatomy of a WastedLocker intrusion that targeted a US agricultural organization in December. Darktrace’s AI detected and investigated the incident in real time, and we can see how Darktrace RESPOND would have autonomously taken action to stop the attack before encryption had begun.

As ransomware dwell time shrinks to hours rather than days, security teams are increasingly relying on artificial intelligence to stop threats from escalating at the earliest signs of compromise – containing attacks even when they strike at night or on the weekend.

How the WastedLocker attack unfolded

Figure 1: A timeline of the attack

Initial intrusion

The initial infection appears to have taken place when an employee was deceived into downloading a fake browser update. Darktrace AI was monitoring the behavior of around 5,000 devices at the organization, continuously adapting its understanding of the evolving ‘pattern of life’. It detected the first signs of a threat when a virtual desktop device started making HTTP and HTTPS connections to external destinations that were deemed unusual for the organization. The graph below depicts how the patient zero device exhibited a spike in internal connections around December 4.

Figure 2: The patient zero device exhibiting a spike in internal connections, with orange dots indicating model breaches of varying severity

Reconnaissance

Attempted reconnaissance began just 11 minutes after the initial intrusion. Again, Darktrace immediately picked up on the activity, detecting unusual ICMP ping scans and targeted address scans on ports 135, 139 and 445; presumably as the attacker looked for potential further Windows targets. The below demonstrates the scanning detections based on the unusual number of new failed connections.

Figure 3: Darktrace detecting an unusual number of failed connections

Lateral movement

The attacker used an existing administrative credential to authenticate against a Domain Controller, initiating new service control over SMB. Darktrace picked this up immediately, identifying it as unusual behavior.

Figure 4: Darktrace identifying the DCE-RPC requests
Figure 5: Darktrace surfacing the SMB writes

Several hours later – and in the early hours of the morning – the attacker used a temporary admin account ‘tempadmin’ to move to another Domain Controller over SMB. Darktrace instantly detected this as it was highly unusual to use a temporary admin account to connect from a virtual desktop to a Domain Controller.

Figure 6: Further anomalous connections detected the following day

Lock and load: WastedLocker prepares to strike

During the beaconing activity, the attacker also conducted internal reconnaissance and managed to establish successful administrative and remote connections to other internal devices by using tools already present. Soon after, a transfer of suspicious .csproj files was detected by Darktrace, and at least four other devices began exhibiting similar command and control (C2) communications.

However, with Darktrace’s real-time detections – and Cyber AI Analyst investigating and reporting on the incident in a number of minutes, the security team were able to contain the attack, taking the infected devices offline.

Automated investigations with Cyber AI Analyst

Darktrace’s Cyber AI Analyst launched an automatic investigation around every anomaly detection, forming hypotheses, asking questions about its own findings, and forming accurate answers at machine speed. It then generated high-level, intuitive incident summaries for the security team. Over the 48 hour period, the AI Analyst surfaced just six security incidents in total, with three of these directly relating to the WastedLocker intrusion.

Figure 7: The Cyber AI Analyst threat tray

The snapshot below shows a VMWare device (patient zero) making repeated external connections to rare destinations, scanning the network and using new admin credentials.

Figure 8: Cyber AI Analyst investigates

Darktrace RESPOND: AI that responds when the security team cannot

Darktrace RESPOND – the world’s first and only Autonomous Response technology – was configured in passive mode, meaning it did not actively interfere with the attack, but if we dive back into the Threat Visualizer we can see that Antigena in fully autonomous mode would have responded to the attack at this early stage, buying the security team valuable time.

In this case, after the initial unusual SSL C2 detection (based on a combination of destination rarity, JA3 unusualness and frequency analysis), RESPOND (formerly known as 'Antigena', as shown in the screenshots below) suggested instantly blocking the C2 traffic on port 443 and parallel internal scanning on port 135.

Figure 9: The Threat Visualizer reveals the action Antigena would have taken

When beaconing was later observed to bywce.payment.refinedwebs[.]com, this time over HTTP to /updateSoftwareVersion, RESPOND escalated its response by blocking the further C2 channels.

Figure 10: Antigena escalates its response

The vast majority of response tools rely on hard-coded, pre-defined rules, formulated as ‘If X, do Y’. This can lead to false positives that unnecessarily take devices offline and hamper productivity. Darktrace RESPOND's actions are proportionate, bespoke to the organization, and not created in advance. Darktrace Antigena autonomously chose what to block and the severity of the blocks based on the context of the intrusion, without a human pre-eminently hard-coding any commands or set responses.

Every response over the 48 hours was related to the incident – RESPOND did not try to take action on anything else during the intrusion period. It simply would have actioned a surgical response to contain the threat, while allowing the rest of the business to carry on as usual. There were a total of 59 actions throughout the incident time period – excluding the ‘Watched Domain Block’ actions shown below – which are used during incident response to proactively shut down C2 communication.

Figure 11: All Antigena action attempts during the intrusion period across the whole organization

RESPOND would have delivered those blocks via whatever integration is most suitable for the organization – whether that be Firewall integrations, NACL integrations or other native integrations. The technology would have blocked the malicious activity on the relevant ports and protocols for several hours – surgically interrupting the threat actors’ intrusion activity, thus preventing further escalation and giving the security team air cover.

Stopping WastedLocker ransomware before encryption ensues

This attack used many notable Tools, Techniques and Procedures (TTPs) to bypass signature-based tools. It took advantage of ‘Living off the Land’ techniques, including Windows Management Instrumentation (WMI), Powershell, and default admin credential use. Only one of the involved C2 domains had a single hit on Open Source Intelligence Lists (OSINT); the others were unknown at the time. The C2 was also encrypted with legitimate Thawte SSL Certificates.

For these reasons, it is plausible that without Darktrace in place, the ransomware would have been successful in encrypting files, preventing business operations at a critical time and possibly inflicting huge financial and reputational losses to the organization in question.

Darktrace’s AI detects and stops ransomware in its tracks without relying on threat intelligence. Ransomware has thrived this year, with attackers constantly coming up with new attack TTPs. However, the above threat find demonstrates that even targeted, sophisticated strains of ransomware can be stopped with AI technology.

Thanks to Darktrace analyst Signe Zaharka for her insights on the above threat find.

Learn more about Autonomous Response

Darktrace model detections:

  • Compliance / High Priority Compliance Model Breach
  • Compliance / Weak Active Directory Ticket Encryption
  • Anomalous Connection / Cisco Umbrella Block Page
  • Anomalous Server Activity / Anomalous External Activity from Critical Network Device
  • Compliance / Default Credential Usage
  • Compromise / Suspicious TLS Beaconing To Rare External
  • Anomalous Server Activity / Rare External from Server
  • Device / Lateral Movement and C2 Activity
  • Compromise / SSL Beaconing to Rare Destination
  • Device / New or Uncommon WMI Activity
  • Compromise / Watched Domain
  • Antigena / Network / External Threat / Antigena Watched Domain Block
  • Compromise / HTTP Beaconing to Rare Destination
  • Compromise / Slow Beaconing Activity To External Rare
  • Device / Multiple Lateral Movement Model Breaches
  • Compromise / High Volume of Connections with Beacon Score
  • Device / Large Number of Model Breaches
  • Compromise / Beaconing Activity To External Rare
  • Antigena / Network / Significant Anomaly / Antigena Controlled and Model Breach
  • Anomalous Connection / New or Uncommon Service Control
  • Antigena / Network / Significant Anomaly / Antigena Significant Anomaly from Client Block
  • Compromise / SSL or HTTP Beacon
  • Antigena / Network / External Threat / Antigena Suspicious Activity Block
  • Antigena / Network / Significant Anomaly / Antigena Breaches Over Time Block
  • Compromise / Sustained SSL or HTTP Increase
  • Unusual Activity / Unusual Internal Connections
  • Device / ICMP Address Scan

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

More in this series

No items found.

Blog

/

Email

/

December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

Default blog imageDefault blog image

Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

[related-resource]

Continue reading
About the author
Carlos Gray
Senior Product Marketing Manager, Email

Blog

/

AI

/

December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

Default blog imageDefault blog image

For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
Continue reading
About the author
The Darktrace Community
Your data. Our AI.
Elevate your network security with Darktrace AI