Blog
/
/
December 21, 2020

How AI Stopped a WastedLocker Ransomware Intrusion & Fast

Stop WastedLocker ransomware in its tracks with Darktrace AI technology. Learn about how AI detected a recent attack using 'Living off the Land' techniques.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
Default blog image
21
Dec 2020

Since first being discovered in May 2020, WastedLocker has made quite a name for itself, quickly becoming an issue for businesses and cyber security firms around the world. WastedLocker is known for its sophisticated methods of obfuscation and steep ransom demands.

Its use of ‘Living off the Land’ techniques makes a WastedLocker attack extremely difficult for legacy security tools to detect. An ever-decreasing dwell time – the time between initial intrusion and final execution – means human responders alone struggle to contain the ransomware variant before damage is done.

This blog examines the anatomy of a WastedLocker intrusion that targeted a US agricultural organization in December. Darktrace’s AI detected and investigated the incident in real time, and we can see how Darktrace RESPOND would have autonomously taken action to stop the attack before encryption had begun.

As ransomware dwell time shrinks to hours rather than days, security teams are increasingly relying on artificial intelligence to stop threats from escalating at the earliest signs of compromise – containing attacks even when they strike at night or on the weekend.

How the WastedLocker attack unfolded

Figure 1: A timeline of the attack

Initial intrusion

The initial infection appears to have taken place when an employee was deceived into downloading a fake browser update. Darktrace AI was monitoring the behavior of around 5,000 devices at the organization, continuously adapting its understanding of the evolving ‘pattern of life’. It detected the first signs of a threat when a virtual desktop device started making HTTP and HTTPS connections to external destinations that were deemed unusual for the organization. The graph below depicts how the patient zero device exhibited a spike in internal connections around December 4.

Figure 2: The patient zero device exhibiting a spike in internal connections, with orange dots indicating model breaches of varying severity

Reconnaissance

Attempted reconnaissance began just 11 minutes after the initial intrusion. Again, Darktrace immediately picked up on the activity, detecting unusual ICMP ping scans and targeted address scans on ports 135, 139 and 445; presumably as the attacker looked for potential further Windows targets. The below demonstrates the scanning detections based on the unusual number of new failed connections.

Figure 3: Darktrace detecting an unusual number of failed connections

Lateral movement

The attacker used an existing administrative credential to authenticate against a Domain Controller, initiating new service control over SMB. Darktrace picked this up immediately, identifying it as unusual behavior.

Figure 4: Darktrace identifying the DCE-RPC requests
Figure 5: Darktrace surfacing the SMB writes

Several hours later – and in the early hours of the morning – the attacker used a temporary admin account ‘tempadmin’ to move to another Domain Controller over SMB. Darktrace instantly detected this as it was highly unusual to use a temporary admin account to connect from a virtual desktop to a Domain Controller.

Figure 6: Further anomalous connections detected the following day

Lock and load: WastedLocker prepares to strike

During the beaconing activity, the attacker also conducted internal reconnaissance and managed to establish successful administrative and remote connections to other internal devices by using tools already present. Soon after, a transfer of suspicious .csproj files was detected by Darktrace, and at least four other devices began exhibiting similar command and control (C2) communications.

However, with Darktrace’s real-time detections – and Cyber AI Analyst investigating and reporting on the incident in a number of minutes, the security team were able to contain the attack, taking the infected devices offline.

Automated investigations with Cyber AI Analyst

Darktrace’s Cyber AI Analyst launched an automatic investigation around every anomaly detection, forming hypotheses, asking questions about its own findings, and forming accurate answers at machine speed. It then generated high-level, intuitive incident summaries for the security team. Over the 48 hour period, the AI Analyst surfaced just six security incidents in total, with three of these directly relating to the WastedLocker intrusion.

Figure 7: The Cyber AI Analyst threat tray

The snapshot below shows a VMWare device (patient zero) making repeated external connections to rare destinations, scanning the network and using new admin credentials.

Figure 8: Cyber AI Analyst investigates

Darktrace RESPOND: AI that responds when the security team cannot

Darktrace RESPOND – the world’s first and only Autonomous Response technology – was configured in passive mode, meaning it did not actively interfere with the attack, but if we dive back into the Threat Visualizer we can see that Antigena in fully autonomous mode would have responded to the attack at this early stage, buying the security team valuable time.

In this case, after the initial unusual SSL C2 detection (based on a combination of destination rarity, JA3 unusualness and frequency analysis), RESPOND (formerly known as 'Antigena', as shown in the screenshots below) suggested instantly blocking the C2 traffic on port 443 and parallel internal scanning on port 135.

Figure 9: The Threat Visualizer reveals the action Antigena would have taken

When beaconing was later observed to bywce.payment.refinedwebs[.]com, this time over HTTP to /updateSoftwareVersion, RESPOND escalated its response by blocking the further C2 channels.

Figure 10: Antigena escalates its response

The vast majority of response tools rely on hard-coded, pre-defined rules, formulated as ‘If X, do Y’. This can lead to false positives that unnecessarily take devices offline and hamper productivity. Darktrace RESPOND's actions are proportionate, bespoke to the organization, and not created in advance. Darktrace Antigena autonomously chose what to block and the severity of the blocks based on the context of the intrusion, without a human pre-eminently hard-coding any commands or set responses.

Every response over the 48 hours was related to the incident – RESPOND did not try to take action on anything else during the intrusion period. It simply would have actioned a surgical response to contain the threat, while allowing the rest of the business to carry on as usual. There were a total of 59 actions throughout the incident time period – excluding the ‘Watched Domain Block’ actions shown below – which are used during incident response to proactively shut down C2 communication.

Figure 11: All Antigena action attempts during the intrusion period across the whole organization

RESPOND would have delivered those blocks via whatever integration is most suitable for the organization – whether that be Firewall integrations, NACL integrations or other native integrations. The technology would have blocked the malicious activity on the relevant ports and protocols for several hours – surgically interrupting the threat actors’ intrusion activity, thus preventing further escalation and giving the security team air cover.

Stopping WastedLocker ransomware before encryption ensues

This attack used many notable Tools, Techniques and Procedures (TTPs) to bypass signature-based tools. It took advantage of ‘Living off the Land’ techniques, including Windows Management Instrumentation (WMI), Powershell, and default admin credential use. Only one of the involved C2 domains had a single hit on Open Source Intelligence Lists (OSINT); the others were unknown at the time. The C2 was also encrypted with legitimate Thawte SSL Certificates.

For these reasons, it is plausible that without Darktrace in place, the ransomware would have been successful in encrypting files, preventing business operations at a critical time and possibly inflicting huge financial and reputational losses to the organization in question.

Darktrace’s AI detects and stops ransomware in its tracks without relying on threat intelligence. Ransomware has thrived this year, with attackers constantly coming up with new attack TTPs. However, the above threat find demonstrates that even targeted, sophisticated strains of ransomware can be stopped with AI technology.

Thanks to Darktrace analyst Signe Zaharka for her insights on the above threat find.

Learn more about Autonomous Response

Darktrace model detections:

  • Compliance / High Priority Compliance Model Breach
  • Compliance / Weak Active Directory Ticket Encryption
  • Anomalous Connection / Cisco Umbrella Block Page
  • Anomalous Server Activity / Anomalous External Activity from Critical Network Device
  • Compliance / Default Credential Usage
  • Compromise / Suspicious TLS Beaconing To Rare External
  • Anomalous Server Activity / Rare External from Server
  • Device / Lateral Movement and C2 Activity
  • Compromise / SSL Beaconing to Rare Destination
  • Device / New or Uncommon WMI Activity
  • Compromise / Watched Domain
  • Antigena / Network / External Threat / Antigena Watched Domain Block
  • Compromise / HTTP Beaconing to Rare Destination
  • Compromise / Slow Beaconing Activity To External Rare
  • Device / Multiple Lateral Movement Model Breaches
  • Compromise / High Volume of Connections with Beacon Score
  • Device / Large Number of Model Breaches
  • Compromise / Beaconing Activity To External Rare
  • Antigena / Network / Significant Anomaly / Antigena Controlled and Model Breach
  • Anomalous Connection / New or Uncommon Service Control
  • Antigena / Network / Significant Anomaly / Antigena Significant Anomaly from Client Block
  • Compromise / SSL or HTTP Beacon
  • Antigena / Network / External Threat / Antigena Suspicious Activity Block
  • Antigena / Network / Significant Anomaly / Antigena Breaches Over Time Block
  • Compromise / Sustained SSL or HTTP Increase
  • Unusual Activity / Unusual Internal Connections
  • Device / ICMP Address Scan

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

More in this series

No items found.

Blog

/

OT

/

June 9, 2026

Healthcare’s OT Cybersecurity Gap: Why Hospitals Must Make the Same Security Investments as Regulated Critical Infrastructures

healthcare OTDefault blog imageDefault blog image

Rethinking the healthcare attack surface

When most people think about Operational Technology (OT) cybersecurity, they think about oil & gas pipelines, utilities, manufacturing plants, or power grids. However, hospitals & healthcare systems have quickly become a point of focus in the OT cybersecurity community as they do employ a variety of OT in the form of IoMT (Internet of Medical Things) networked devices such as: infusion pumps, imaging systems, patient monitoring equipment, laboratory systems, and traditional industrial control systems (ICS) in the form of smart building management systems (BMS) and even on site power generation control systems. 

These healthcare environments are no longer just traditional IT ecosystems, they are cyber-physical environments where disruption can directly impact patient care, operational continuity, and ultimately patient safety.

The OT cybersecurity expertise gap in healthcare organizations

Our research in the OT cybersecurity space revealed a concerning trend. Many hospitals and healthcare networks lack dedicated OT cybersecurity teams, OT security full time employees (FTE) and even OT expertise in the form of OT security certifications when compared to other critical infrastructure sectors.

On the other hand, within industries such as energy and manufacturing, we encounter more mature OT security programs that employ full time employees  dedicated to OT cybersecurity with OT security certifications and expertise to secure industrial and operational environments and lead investment in OT security processes and technology.

When reviewing the top 20 U.S. Hospitals by market cap, given what is publicly available on LinkedIn, only one FTE with an OT cybersecurity certification was found. The certifications that were searched for include: GIAC GICSP, GIAC GRID, GIAC GCIP and all ISA/IEC 62443 certifications. When replicating this same search across the top 20 utility providers in the US, 73 FTEs with OT related certifications were identified. As a control group, we looked within financial services, an industry NOT expected to have OT systems worth investing in FTEs to protect. However, the top 20 US financial institutions had 18 FTEs with OT related certifications. 

What these findings reveal

Overall, the findings regarding healthcare investment in OT security FTEs are surprising given how operationally dependent modern healthcare has become on OT. So why aren't hospitals investing in OT security personnel at the rate of peer critical infrastructures? It could just be lack of awareness; however, there are other, more plausible reasons.  

Based on historical trends in cyber incidents within the healthcare space, one could speculate that there is significantly greater likelihood of being victim to an attack that  focuses on extortion or data theft rather than an attack on specific OT systems. The amount of ransomware events incurred in healthcare, that historically do not target OT systems, may divert attention and security investment to the parts of the attack surface most likely to be targeted by ransomware. Additionally, data theft is a relevant threat objective for hospitals given PHI, PCI and PII, and data theft does not traditionally align with attacks targeting OT.  

However, with focused investment to address data theft and with adversaries new capability to string together chains of vulnerabilities of different severity scores using advancements in AI, we could be entering a threat landscape where adversaries pivot their tactics to target exposed and under protected devices and systems like OT. For example, although not a patient records database, predominant IOMT protocols HL7 and DICOM are unencrypted plaintext protocols and unless encrypted it is very simple for adversaries, who are sniffing traffic, to identify protected health information (PHI) in these communication protocols.

Why OT cybersecurity expertise can be effective for healthcare organizations

The convergence of IT, OT, and IoMT is already here, and threat actors are increasingly aware of the operational vulnerabilities that come with it. Additionally, as AI solutions such as agentic or generative applications are adopted and deployed, the attack surface will continue to change as permissions, and new connections will exist to support AI efficiency. From a cybersecurity standpoint, the reality is that many healthcare organizations are still working to establish consistent visibility and governance across their enterprise-connected devices and systems as their attack surface is changing in real time.  As the healthcare sector remains a significant target for cyber-attacks, hospitals would be well advised to begin addressing their operational environments OT as a critical component of their attack surface and invest in securing them first with people, then process and technology. 

What can healthcare organizations do to secure their OT

Including OT in current cybersecurity processes such as red teaming and testing incident response plans that take OT into account alongside building dedicated OT security capabilities including improving OT network visibility, leveraging OT network anomaly detection, micro-segmentation, and secure remote access will become essential steps in strengthening healthcare resilience. 

However, before any of the above processes or investments in technology can be made, these healthcare organizations, like the other critical infrastructure sectors, need to invest in the people with the experience in OT security to lead, implement, manage and audit the investment in OT cybersecurity technology and processes.  In cases where headcount cannot be added, investment in OT security certifications, such as the ones listed in this article, and participation on OT security events focused on practitioner training for existing cybersecurity employees can move the needle in terms of bringing OT expertise to the existing team.  

In an industry where uptime and safety are as mission critical as they are for a power utility, OT cybersecurity FTEs can no longer be viewed as optional for healthcare organizations and must become part of the foundation of modern healthcare cybersecurity strategy. 

[related-resource]

Continue reading
About the author
Daniel Simonds
Director of Operational Technology

Blog

/

/

June 9, 2026

Always On, Always Defending: Inside the AI-Driven SOC

Default blog imageDefault blog image

Today’s SOC: A system under pressure

The SOC has been described as the:

  • Control center for security systems management  
  • Operations center for log analysis and alert response
  • Command center for network monitoring and investigation

But the CISO at a manufacturer of industrial power solutions says today’s SOC is far more dynamic:

“The SOC is an active player in a never-ending chess match where the pieces are always moving, the rules are constantly changing, and we’re continuously adjusting our tactical and strategic approaches to keep up.”

This has created a balancing act for cybersecurity professionals:

  • Support expanding digital estates to fuel innovation…or risk limiting business growth
  • Stop advanced cyberattacks at scale…or risk severe financial and reputational impacts

But balancing these responsibilities is increasingly difficult. Attackers are operating at machine speed and scale using sophisticated, adaptive techniques that overwhelm teams and bypass legacy defenses. At the same time, more than half of cybersecurity teams are understaffed, and 65% have unfilled cybersecurity positions (ISACA).

“The SOC is hitting its breaking point,” admits the VP of IT at a U.S.-based risk management services provider.”

“That’s the hard reality,” affirms a Chief Digital and Technology Officer at a North American financial services organization. “SOC teams are drowning in alerts, wasting time researching the most benign incidents while missing critical threats.”

Traditional tools lack the context and autonomous reasoning needed to determine which ones are truly dangerous, requiring analysts to manually review and respond. But with thousands of alerts hitting SOCs daily, the task exceeds human capacity, with recent industry research revealing that 40% to 42% of security alerts now go uninvestigated.

“Our old governance models of throwing bodies at it, that’s not going to work,” says the Group CIO of a multinational holding company. “Attackers move at machine speed, and our defenses have to operate at the same pace. Using AI for cybersecurity is the only way to do that.”

Why AI is essential

AI is about speed, scale, and context.

SOC teams are still expected to find the proverbial “needle in a haystack”, but the haystack keeps growing. As digital infrastructures expand and threat actors use AI to rapidly scale attacks and exploit vulnerabilities, success isn’t about keeping up but changing the approach.

This is where AI comes in, enabling security teams to operate at machine speed and scale by:

  • Analyzing vast amounts of data and correlating signals across domains within seconds
  • Detecting possible threats in real time and taking immediate action to mitigate risk
  • Prioritizing threats by severity and uncovering contextual details for rapid triage

The power of AI isn’t theoretical; it is transforming how today’s businesses operate.

The Chief Digital and Technology Officer at a financial services firm says within a single month of using Darktrace, the solution tracked billions of network events, autonomously investigated tens of millions of those incidents, and added the equivalent of 1,000 analyst hours of investigation. It also found threats that bypassed traditional tools, autonomously responding to contain or disrupt the threat on over 30,000 emails, including 18,000 the firm’s native email filter missed.

When Darktrace says it “takes action on a threat,” it generally means its platform can move beyond just detecting suspicious activity and automatically respond to contain or disrupt the threat—such as isolating a device, slowing or blocking suspicious network traffic, disabling risky user activity, or triggering security workflows—depending on how the system is configured.

AI isn’t about displacing humans.

AI is a powerful tool for handling large-scale data analysis, pattern detection, and repetitive tasks, but it cannot replace human critical thinking. By removing mindless work that does not require judgment, AI frees analysts to focus on what humans do best: applying reasoning, context, and sound decision-making to complex threats.

“AI is a workforce maximizer,” says the Chief Digital and Technology Officer. “It augments our team by monitoring and detecting threats at a scale beyond human capacity while providing the critical context we need to make faster, more confident decisions.

Rather than replacing people, AI is changing how security professionals work. Analysts can reclaim time previously spent on tedious, manual triage to focus on higher priorities and proactive initiatives like advanced threat hunting, strategic risk management, and security enablement and training.

“Aside from risk mitigation, our biggest ROI is in efficiency,” says the Head of Security at global business services provider. “What used to take 90% of our investigation time is now handled automatically, so we can focus on the final 10%, which requires critical thinking."

For SOC teams under pressure, the impact can be transformative, with security leaders reporting significant real-world outcomes using Darktrace Self-Learning AITM, including:

  • Phishing emails reduced by 99%
  • 1 million+ emails autonomously analyzed each month, with no email-based incidents reported
  • Potential threats autonomously neutralized in under four seconds, on average  
  • 99% of investigations conducted autonomously, surfacing only the high-priority 1% of threats for analyst review

How AI optimizes the SOC

To protect the modern enterprise, you absolutely need the right tools,” says CTO at leading European fashion brand. “Without them you’re a victim. With them, you’re a defender. AI and the machine speed detect/response it enables makes it the most critical tool.”

Replacing chaos with clarity and control  

It’s important to note that different AI solutions address different needs. Companies should clearly understand their specific use case and select the solution that best aligns with their goals, requirements, and operational needs.  

When it comes to choosing cybersecurity in a machine-speed threat landscape, time is the most valuable resource. Organizations require AI that can move from insight to action by:

  • Learning an organization’s unique behavioral patterners
  • Correlating signals across domains to detect anomalous activity
  • Prioritizing events and autonomously responding at scale to the vast majority
  • Quarantining high-impact threats until the SOC can investigate
  • Arming analysts with deep, contextual information to accelerate investigations

“Darktrace AI gives us threat detections based on facts, not guesses,” says the Group CIO. “It moves the SOC beyond alert overload to confident, informed decision-making. When Darktrace flags something, we pay attention. False positives are very rare, so we act with speed and confidence without second-guessing.”

Replacing anxiety with confidence and peace of mind

Every missed alert can have real-world consequences.

The strain of maintaining constant vigilance at scale without holistic visibility and automation is taking its toll on security professionals: 66% report increased stress, and nearly half say it’s the reason they’re leaving the field (ISACA).

The CIO at a professional sports organization says that’s not surprising: “If you don’t know what’s going on, anything could be happening. Operating with that level of uncertainty and control is incredibly stressful.”

AI gives SOCs the power to be proactive by unifying telemetry across network, email, identity, and cloud environments to provide a complete picture and a stronger foundation for action. The benefits for analysts, both personally and professionally, are significant:

  • Achieve greater work-life balance: “Knowing that Darktrace has our backs 24/7 and will take immediate action to stop threats  means we can now work normal hours and take vacations without worrying,” says the Chief Digital and Technology Officer.
  • Feel in control with deeper insights: “It not only stops and quarantines threats but also provides the deep context we need to quickly investigate and respond,” explains the Head of Security.  
  • Gain confidence the business is protected 24/7: “We can sleep at night. With Darktrace I’m confident that even with a small team we can protect the business 24/7,” adds the former retail CIO.

The modern SOC: A system of balance

Elevated to a core pillar of business strategy, the modern SOC is now considered:

  • The nerve center of cyber risk and proactive defense
  • The AI-powered command center for operational resilience
  • The strategic hub for contextual decision-making at scale

The SOC has evolved from a reactive center responsible for managing systems into a proactive, frontline defender and strategic business enabler—integral to innovation and growth.

AI is the key to balancing these responsibilities.

“We can only grow as fast as we can secure the business,” says the Head of Security. “AI gives us the speed, scale, and confidence to do both.”

*Metrics are based on the customer’s interview, data and sourced from its monthly Cyber AI Insights reporting.

Continue reading
About the author
The Darktrace Community
Your data. Our AI.
Elevate your network security with Darktrace AI