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January 9, 2019

Insider Analysis of Emotet Malware

Uncover the secrets of Emotet with our latest Darktrace expert analysis. Learn how to identify and understand trojan horse attacks.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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09
Jan 2019

While both traditional security tools and the attacks against them continue to improve, advanced cyber-criminals are increasingly exploiting the weakness inherent to any organization’s security posture: its employees. Designed to mislead such employees into compromising their devices, computer trojans are now rapidly on the rise. In 2018, Darktrace detected a 239% year-on-year uptick in incidents related specifically to banking trojans, which use deception to harvest the credentials of online banking customers from infected machines. And one banking trojan in particular, Emotet, is among the costliest and most destructive malware variants currently imperilling governments and companies worldwide.

Emotet is a highly sophisticated malware with a modular architecture, installing its main component first before delivering additional payloads. Further increasing its subtlety is the fact that Emotet is considered to be ‘polymorphic malware’, since it constantly changes its identifiable features to evade detection by antivirus products. And, as will be subsequently discussed in greater detail, Emotet has advanced persistence techniques and worm-like self-propagation abilities, which render it uniquely resilient and dangerous.

Since its launch in 2014, Emotet has been adapted and repurposed on numerous occasions as its targets have diversified. Initially, Emotet’s primary victims were German banks, from which the malware was designed to steal financial information by intercepting network traffic. By this past year’s end, Emotet had spread far and wide while shifting focus to U.S. targets, resulting in permanently lost files, costly business interruptions, and serious reputational harm.

How Emotet works

(Image courtesy of US-CERT)

Emotet is spread by targeting Windows-based systems via sophisticated phishing campaigns, employing social engineering techniques to fool users into believing that the malware-laden emails are legitimate. For instance, the latest versions of Emotet were delivered by way of Thanksgiving-related emails, which invited their American recipients to open an apparently innocuous Thanksgiving card:

These emails contain Microsoft Word documents that are either linked or attached directly. The Word files, in turn, act as vectors for malicious macros, which must be explicitly enabled by the user to be executed. For security reasons, running macros by default is disabled in most of the latest Microsoft application versions, meaning that the cyber-criminals responsible must resort to tricking users in order to enable them — in this case, by enticing them with the Thanksgiving card.

Once the macros are enabled, the Word file is executed and a PowerShell command is activated to retrieve the main Emotet component from compromised servers. The trojan payload is then downloaded and executed into the victim’s system. As mentioned above, Emotet payloads are polymorphic, often allowing them to slip past conventional security tools undetected.

How Emotet persists and propagates

Once Emotet has been executed on the victim’s device, it begins deploying itself with two main objectives: (1) achieving persistence and (2) spreading to more machines. To achieve the first aim, which involves resisting a reboot and various attempts at removal, Emotet does the following:

  • Creates scheduled tasks and registry key entries, ensuring its automatic execution during every system start-up.
  • Registers itself by creating files that have randomly generated names in system root directories, which are run as Windows services.
  • Typically stores payloads in paths located off AppData\Local and AppData\Roaming directories that it masks with names that appear legitimate, such as ‘flashplayer.exe’.

Emotet’s second key goal is that of spreading across local networks and beyond in order to infect as many machines as possible. To this end, Emotet first gathers information on both the victim’s system itself and the operating system it uses. Following this reconnaissance stage, it establishes encrypted command and control communications (C2) with its parent infrastructure before determining which payloads it will deliver. After reporting a new infection, Emotet downloads modules from the C2 servers, including:

  • WebBrowserPassView: A tool that steals passwords from most common web browsers like Chrome, Safari, Firefox and Internet Explorer.
  • NetPass.exe: A legitimate tool that recovers all the network passwords stored on the system for the current logged-on user.
  • MailPassView: A tool that reveals passwords and account details for popular email clients, such as Hotmail, Gmail, Microsoft Outlook, and Yahoo! Mail.
  • Outlook PST scraper: A module that searches Outlook’s messages to obtain names and email addresses from the victim’s Outlook account.
  • Credential enumerator: A module that enumerates network resources and attempts to gain access to other machines via SMB enumeration and brute-forcing connections.
  • Banking trojans: These include Dridex, IceID, Zeus Panda, Trickbot and Qakbot, all of which harvest banking account information via browser monitoring routines.

Whilst the WebBrowserPassView, NetPass.exe and MailPassView modules are able to steal the compromised user’s credentials, the PST scraper module can ransack the user’s contact list of friends, family members, colleagues and clients, enabling Emotet to self-propagate by sending phishing emails to those contacts. And because such emails are sent from the hijacked accounts of known acquaintances and loved ones, their recipients are more likely to open their infected attachments and links.

Emotet’s other self-propagation method is via brute-forcing credentials using various password lists, with the intent of gaining access to other machines within the network. When unsuccessful, the malware’s repeated failed login attempts can cause users to become locked out of their accounts, and when successful, the victims may become infected without even clicking on a malicious link or attachment. These tactics have collectively made Emotet remarkably durable and widespread. Indeed, in line with Darktrace’s discovery that incidents related to banking trojans have increased by 239% from 2017 to 2018, Emotet alone recorded a 39% increase, and the worst may be yet to come.

How AI fights back

Emotet presents significant challenges for traditional security tools, both because it exploits the ubiquitous vulnerability of human error, and because it is designed specifically to bypass endpoint solutions. Yet unlike such traditional tools, Darktrace leverages unsupervised machine learning algorithms to detect cyber-threats that have already infiltrated the network. Modelled after the human immune system, Darktrace AI works by learning the individual ‘pattern of life’ of every user, device, and network that it safeguards. From this ever-evolving sense of ‘self,’ Darktrace can differentiate between normal and anomalous behavior, allowing it to identify cyber-attacks in much the same way that our immune system spots harmful germs.

Recently, Darktrace’s AI models managed to detect a machine on a clients’ network that was experiencing active signs of an Emotet infection. The device was observed downloading a suspicious file and, shortly thereafter, began beaconing to a rare external destination, likely reporting the infection to a C2 server.

The device was then observed moving laterally across the network by performing brute force activities. In fact, Darktrace detected thousands of Kerberos failed logins, including to administrative accounts, as well as multiple SMB session failures that used a range of common usernames, such as ‘admin’ and ‘exchange’. Below is a graph showing the SMB and Kerberos brute-force activity on the breached device:

In addition to the brute-forcing activity performed by the credential enumerator module, Darktrace also detected another payload that was potentially functioning as an email spammer. The infected machine started to make a high number of outgoing connections over common email ports. This activity is consistent with Emotet’s typical spreading behavior, which revolves around sending emails to the victim’s hijacked email contacts. Below is an image of Darktrace models breached during the reported Emotet infection:

By forming a comprehensive understanding of normalcy, Darktrace can flag even the most minute anomalies in real time, thwarting subtle threats like Emotet that have already circumvented the network perimeter. To counter such advanced banking trojans, cyber AI defenses like Darktrace have become an organizational necessity.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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June 1, 2026

Defend What You Trust: Stories from the Front Lines of Modern Cyber Defense

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Modern attacks don’t always announce themselves, follow obvious patterns, or rely on known malware. Often, they move quietly inside trusted systems, authenticated sessions, and everyday behavior.

They don’t break in. They blend in.

That’s why an AI-powered defense is essential. It turns invisible signals into actionable insights at a scale neither analysts nor traditional tools can achieve alone.

Confidence is creating risk

One of the most dangerous assumptions in cybersecurity today is that strong controls equal strong protection.

Multi-factor authentication (MFA), for example, is widely viewed as a foundational safeguard. But as the CISO for a professional sports organization explains, that confidence can be misplaced. “A lot of organizations assume that once you have MFA, those accounts are safe. That’s not true.”

In one instance, his team identified a sophisticated attack where a threat actor bypassed MFA entirely, not by breaking it, but by going around it. A user’s authenticated session was hijacked and re-used, allowing the attacker to impersonate them without triggering traditional controls.

“Darktrace picked up that a session had been re-injected by the hacker, and we were able to block it right away,” he explains.

Attackers anticipate what we miss

Even well-trained users can become entry points.

“An email bypassed our existing security tools,” shares the VP of IT at a U.S.-based risk management services provider.  “The user missed one signal and entered their credentials into a malicious site. That’s what the bad guys count on.”

The organization responded quickly, but not before damage was done. Crucially, this occurred while Darktrace was in “watch mode,” before autonomous response was fully enabled. “Darktrace would have seen that and shut it down immediately,” he notes.

Mistakes and oversights like misconfigurations, forgotten machines, and missed patches can create serious vulnerabilities.

The CIO of a utility services organization shares an instance when Darktrace detected a breach to a client’s network via their ZTNA VPN due to misconfigured MFA. “Darktrace alerted us and autonomously blocked the scanning, preventing what could have been a ransomware-type incident.”  

The most dangerous threats are already inside

The Head of Security at a global business services provider knows firsthand how blind spots can persist inside environments. His team uncovered evidence of dormant ransomware artifacts sitting unnoticed within a company’s environment ¬¬– long before modern detection was in place.

“During a routine file transfer, Darktrace flagged the suspicious activity, identified the ransomware, and immediately quarantined the server,” he recalls.  While the attack was never executed, the implication was significant: the risk existed long before it was finally detected.

Cyber threats are also successful because they take advantage of normal human behavior, exploiting moments of cognitive overload, urgency, and trust.

The Executive Director of IT and Business Applications at a pharmaceutical lab describes the time Darktrace flagged an employee logging into Microsoft 365 from Singapore, despite him being physically located in the U.S. Darktrace immediately cut off his access and within minutes revealed that the employee’s son was using a VPN to play a video game.

While the threat was benign, it demonstrated the strength of AI to use contextual information to detect threats other tools miss. The information also saved security analysts hours of investigation and minimized downtime for the employee. “That level of precision and speed isn’t just convenient, it’s game changing.”

“Unusual” behavior is the new red flag

Detecting modern threats requires an understanding of what “normal” looks like and recognizing when something subtly deviates.

One security leader  at an AI technology enterprise described a scenario in which an employee connected to a proxy service in China. The service itself was legitimate, and although traditional tools didn’t flag it, the behavior was unusual for that user specifically.

“That’s what Darktrace picked up on. The activity turned out to be benign, but without visibility into behavioral deviations, it could just as easily have been something more serious.”

AI shifts defense from reaction to anticipation

These stories point to a fundamental shift by cyber attackers, both tactically and strategically. Because traditional security tools were built to detect what’s already known, modern attacks are often:

  • Credential-based, not malware-based
  • Behavioral, not signature-based
  • Subtle, not overt

They may operate within the boundaries of what appears normal, exploiting what organizations trust, not what they block:

  • Trusted sessions
  • Legitimate services
  • Human error

This is where AI is changing the equation. Rather than relying on predefined rules or known threat signatures, AI can:

  • Establish a baseline of normal behavior
  • Detect subtle anomalies in real time
  • Act autonomously to contain potential threats

Resilience, not perfection, is the new security standard

As these frontline experiences show, the organizations that lead are those that move beyond reactive defense and embrace AI as a core part of their strategy.

It eliminates the blind spots and uncertainty, says the CISO of a professional sports organization. “If you lack visibility, you’re not managing risk, you’re assuming it. AI gives you the actionable insights needed to turn uncertainty into control.”

And it provides the speed and agility that are vital when seconds matter, says the Executive Director of IT and Business Applications. “When Darktrace alerted us at 3:00 am to a ransomware attack, it had already quarantined the affected systems, blocked the attacker’s access, and provided us with the critical details and time needed to investigate. That action likely saved us hundreds of thousands, if not millions, of dollars.”

The modern SOC has become a cornerstone of enterprise resilience, responsible for protecting data and operational continuity while enabling digital growth and innovation. For today’s security professional, that means success is no longer measured by what they keep out, but by what they protect: revenue, reputation, and trust.

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May 28, 2026

From Efficiency to Exposure: How AI Adoption Is Creating Unseen Vulnerabilities on the Factory Floor

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How AI agents impact the manufacturing industry

Security teams and IT personnel across the manufacturing industry are under constant pressure to protect production, maintain uptime, and safeguard critical assets but the rise of AI is bringing huge new opportunities alongside new cyber risks. Across manufacturing, AI is embedded into workflows, decision-making, and increasingly, autonomous AI agents are acting on behalf of employees and systems.  

Agentic systems are powerful because they can act independently, but that same autonomy also creates cyber and operational risk. Agents have extensive permissions and are capable of carrying out complex tasks, making decisions, and interacting with tools or external systems with little to no human intervention.

Unlike traditional AI models that perform predefined tasks, AI agents use advanced techniques to mimic human decision-making processes, dynamically adapting to new challenges, making decision and taking action based on their own judgement. They look like employees operationally but lack judgment, ethics, or fear of consequences like humans do. This means they can be easily manipulated by cybercriminals, and an AI agent embedded across an OT network creates threats that extend well beyond data exposure. For example, at BMW, AI identifies faults in welding processes as they occur. At its Spartanburg plant, AI monitors the weld of 300-400 metal studs onto every SUV frame to detect misplaced or faulty studs and correct them instantly. Corruption of BMW’s AI system could lead to catastrophic quality control errors.

Adopting agentic AI systems across manufacturing raises some concerns across security teams. New data from our State of AI Cybersecurity survey shows that 78% of manufacturing security professionals are worried about employee use of AI agents – their top concern. That’s followed by employee use of generative AI tools like CoPilot and ChatGPT, a worry for 76% of security professionals at manufacturing organizations. As these tools gain more access to business data and processes, and more autonomy within organizations, security teams, who today have minimal visibility of agent activity in their environments, increasingly have sensitive data exposure (a worry for 60%) and accidental policy and regulatory violations (59%) on their minds.

External AI-powered threats are evolving just as quickly

The same capabilities transforming manufacturing are also reshaping cyberattacks.

AI is enabling attackers to automate reconnaissance, refine targeting, and adapt in real time. What once required time and manual effort can now be executed continuously and at scale. Manufacturers are already seeing the impact. According to manufacturing security professionals we surveyed, 76% are already being impacted by AI-powered threats and 90% see AI increasing the success of social engineering attacks.

And the techniques themselves are evolving. Concerns across the manufacturing sector show growing anxiety about the range of AI-powered attack routes, most pressingly of adaptive malware that evolves in real-time – a prospect half (49%) of manufacturing security professionals we surveyed are worried by, a full 9% more than the average across industries. AI adaptive malware is followed by:

  • Automated vulnerability scanning and exploit chaining (48%) which has become even more pressing as Anthropic’s new Mythos AI Model supercharges vulnerability discovery
  • Hyper-personalized phishing campaigns (46%), which remain a mainstay in hackers’ arsenals, and AI has amplified their effectiveness by making phishing emails more convincing and harder to detect.

This is not just an increase in volume, it is a shift toward threats that evolve as they unfold - often faster than static defenses can respond.

Despite rising awareness, many manufacturers are not yet equipped to manage this shift. More than half (51%) say they are not adequately prepared for AI-driven threats, and only 37% have formal policies governing AI deployment.  

Securing AI through visibility, context, and guardrails

Addressing this challenge does not require manufacturers to slow innovation. It requires a different approach to security, one that can operate at the same speed and scale as AI. Three specific priorities are emerging for manufacturers looking to take advantage of the power of AI.

Visibility is foundational.  

Organizations need to understand where AI is being used, what it can access, and how it behaves across both IT and OT environments. Without that, risk cannot be measured or managed. It is no surprise that Darktrace’s research found that 91% of manufacturing security professionals said that they need to understand how AI makes decisions before trusting it. This is even more critical in operational settings where disruption has safety, environmental, financial, and reputational impacts.

Context is what turns visibility into action.  

In environments shaped by AI, normal behavior is constantly shifting. Detecting threats requires a behavioral approach; understanding patterns of life across the organization and identifying subtle deviations in real time – a step change in organizations’ traditional approach to security and risk management.

Guardrails ensure that agency does not become exposure  

As AI systems take on greater responsibility, organizations need clear boundaries around what they can do and when they can act independently. These controls must be embedded into systems themselves, not applied after the fact.  

Securing AI Agents Across Manufacturing IT and OT

The rise of agentic AI is transforming manufacturing - powering next-generation operations while reshaping the security landscape. This is not just an increase in threats, but a shift to autonomous systems, continuously evolving behaviors, and risks moving at machine speed. For organizations trying to grapple with the challenge of enabling AI while managing the risk, visibility, context and guardrails should be foundational.

Darktrace helps manufacturers build secure AI approaches by making those foundations possible. It provides visibility and real-time detection and response to unusual activity across IT and OT environments and allows organizations to understand AI activity from the prompts employees use and the agents they build to how those agents are behaving across the environment. For manufacturers scaling AI, this delivers a foundation for innovation without sacrificing control.

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About the author
Oakley Cox
Director of Product
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