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January 9, 2019

Insider Analysis of Emotet Malware

Uncover the secrets of Emotet with our latest Darktrace expert analysis. Learn how to identify and understand trojan horse attacks.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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09
Jan 2019

While both traditional security tools and the attacks against them continue to improve, advanced cyber-criminals are increasingly exploiting the weakness inherent to any organization’s security posture: its employees. Designed to mislead such employees into compromising their devices, computer trojans are now rapidly on the rise. In 2018, Darktrace detected a 239% year-on-year uptick in incidents related specifically to banking trojans, which use deception to harvest the credentials of online banking customers from infected machines. And one banking trojan in particular, Emotet, is among the costliest and most destructive malware variants currently imperilling governments and companies worldwide.

Emotet is a highly sophisticated malware with a modular architecture, installing its main component first before delivering additional payloads. Further increasing its subtlety is the fact that Emotet is considered to be ‘polymorphic malware’, since it constantly changes its identifiable features to evade detection by antivirus products. And, as will be subsequently discussed in greater detail, Emotet has advanced persistence techniques and worm-like self-propagation abilities, which render it uniquely resilient and dangerous.

Since its launch in 2014, Emotet has been adapted and repurposed on numerous occasions as its targets have diversified. Initially, Emotet’s primary victims were German banks, from which the malware was designed to steal financial information by intercepting network traffic. By this past year’s end, Emotet had spread far and wide while shifting focus to U.S. targets, resulting in permanently lost files, costly business interruptions, and serious reputational harm.

How Emotet works

(Image courtesy of US-CERT)

Emotet is spread by targeting Windows-based systems via sophisticated phishing campaigns, employing social engineering techniques to fool users into believing that the malware-laden emails are legitimate. For instance, the latest versions of Emotet were delivered by way of Thanksgiving-related emails, which invited their American recipients to open an apparently innocuous Thanksgiving card:

These emails contain Microsoft Word documents that are either linked or attached directly. The Word files, in turn, act as vectors for malicious macros, which must be explicitly enabled by the user to be executed. For security reasons, running macros by default is disabled in most of the latest Microsoft application versions, meaning that the cyber-criminals responsible must resort to tricking users in order to enable them — in this case, by enticing them with the Thanksgiving card.

Once the macros are enabled, the Word file is executed and a PowerShell command is activated to retrieve the main Emotet component from compromised servers. The trojan payload is then downloaded and executed into the victim’s system. As mentioned above, Emotet payloads are polymorphic, often allowing them to slip past conventional security tools undetected.

How Emotet persists and propagates

Once Emotet has been executed on the victim’s device, it begins deploying itself with two main objectives: (1) achieving persistence and (2) spreading to more machines. To achieve the first aim, which involves resisting a reboot and various attempts at removal, Emotet does the following:

  • Creates scheduled tasks and registry key entries, ensuring its automatic execution during every system start-up.
  • Registers itself by creating files that have randomly generated names in system root directories, which are run as Windows services.
  • Typically stores payloads in paths located off AppData\Local and AppData\Roaming directories that it masks with names that appear legitimate, such as ‘flashplayer.exe’.

Emotet’s second key goal is that of spreading across local networks and beyond in order to infect as many machines as possible. To this end, Emotet first gathers information on both the victim’s system itself and the operating system it uses. Following this reconnaissance stage, it establishes encrypted command and control communications (C2) with its parent infrastructure before determining which payloads it will deliver. After reporting a new infection, Emotet downloads modules from the C2 servers, including:

  • WebBrowserPassView: A tool that steals passwords from most common web browsers like Chrome, Safari, Firefox and Internet Explorer.
  • NetPass.exe: A legitimate tool that recovers all the network passwords stored on the system for the current logged-on user.
  • MailPassView: A tool that reveals passwords and account details for popular email clients, such as Hotmail, Gmail, Microsoft Outlook, and Yahoo! Mail.
  • Outlook PST scraper: A module that searches Outlook’s messages to obtain names and email addresses from the victim’s Outlook account.
  • Credential enumerator: A module that enumerates network resources and attempts to gain access to other machines via SMB enumeration and brute-forcing connections.
  • Banking trojans: These include Dridex, IceID, Zeus Panda, Trickbot and Qakbot, all of which harvest banking account information via browser monitoring routines.

Whilst the WebBrowserPassView, NetPass.exe and MailPassView modules are able to steal the compromised user’s credentials, the PST scraper module can ransack the user’s contact list of friends, family members, colleagues and clients, enabling Emotet to self-propagate by sending phishing emails to those contacts. And because such emails are sent from the hijacked accounts of known acquaintances and loved ones, their recipients are more likely to open their infected attachments and links.

Emotet’s other self-propagation method is via brute-forcing credentials using various password lists, with the intent of gaining access to other machines within the network. When unsuccessful, the malware’s repeated failed login attempts can cause users to become locked out of their accounts, and when successful, the victims may become infected without even clicking on a malicious link or attachment. These tactics have collectively made Emotet remarkably durable and widespread. Indeed, in line with Darktrace’s discovery that incidents related to banking trojans have increased by 239% from 2017 to 2018, Emotet alone recorded a 39% increase, and the worst may be yet to come.

How AI fights back

Emotet presents significant challenges for traditional security tools, both because it exploits the ubiquitous vulnerability of human error, and because it is designed specifically to bypass endpoint solutions. Yet unlike such traditional tools, Darktrace leverages unsupervised machine learning algorithms to detect cyber-threats that have already infiltrated the network. Modelled after the human immune system, Darktrace AI works by learning the individual ‘pattern of life’ of every user, device, and network that it safeguards. From this ever-evolving sense of ‘self,’ Darktrace can differentiate between normal and anomalous behavior, allowing it to identify cyber-attacks in much the same way that our immune system spots harmful germs.

Recently, Darktrace’s AI models managed to detect a machine on a clients’ network that was experiencing active signs of an Emotet infection. The device was observed downloading a suspicious file and, shortly thereafter, began beaconing to a rare external destination, likely reporting the infection to a C2 server.

The device was then observed moving laterally across the network by performing brute force activities. In fact, Darktrace detected thousands of Kerberos failed logins, including to administrative accounts, as well as multiple SMB session failures that used a range of common usernames, such as ‘admin’ and ‘exchange’. Below is a graph showing the SMB and Kerberos brute-force activity on the breached device:

In addition to the brute-forcing activity performed by the credential enumerator module, Darktrace also detected another payload that was potentially functioning as an email spammer. The infected machine started to make a high number of outgoing connections over common email ports. This activity is consistent with Emotet’s typical spreading behavior, which revolves around sending emails to the victim’s hijacked email contacts. Below is an image of Darktrace models breached during the reported Emotet infection:

By forming a comprehensive understanding of normalcy, Darktrace can flag even the most minute anomalies in real time, thwarting subtle threats like Emotet that have already circumvented the network perimeter. To counter such advanced banking trojans, cyber AI defenses like Darktrace have become an organizational necessity.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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June 11, 2026

Cybersecurity for the Sports Sector: The Threats Facing a Digitized Industry in 2026

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Securing sporting events in 2026

When you walk into a stadium on game day, you are entering a small smart city. Ticketing, turnstiles, payments, public Wi-Fi for tens of thousands of fans, CCTV, lighting, even the HVAC all run on connected systems. The experience for fans has become unmatched, but that dependency has created a much larger attack surface than people may realize.

Our latest threat research backs that up. In the past year, a survey that Darktrace commissioned found that 84% of respondents from professional sports organizations had at least one cyber incident, and 57% were hit more than once. For a sector that relies on the impact of the live moment, those numbers translate directly into operational risk.

Why sports is a target for cyber attacks

Sport is a highly visible target with fixed timelines, so attackers know exactly when disruption will have the most impact. It also holds valuable data, athlete medical records, contracts, sponsorship deals, which carry financial, reputational, and regulatory risk if exposed. At the same time, delivery depends on a wide set of third parties: ticketing providers, broadcasters, cloud services, stadium technology. Any of those connections can become an entry point. Put visibility, timing, data, and dependency together, and you get an environment where even a small foothold can turn into a visible, time-critical incident.

How attackers target email and identity

Email and identity remain the front door. From October 2025 through March 2026, Darktrace / EMAIL™ detected more than 116,000 phishing emails aimed at sports organizations across our customer base, and our sports customers received 19% more phishing emails than organizations in other sectors. The numbers tell the story:

BY THE NUMBERS

  • 21% of phishing emails were aimed at VIPs.
  • 37% used novel social engineering.
  • 84% of malicious emails passed DMARC authentication

A large proportion of these emails passed authentication checks, which means traditional security controls are no longer a reliable barrier. Attackers are not relying on spoofed domains – they're using legitimate infrastructure and trusted platforms. Behavior matters. Once an account is compromised, the behavior shifts quickly. Login patterns change, inbox rules are created to hide responses, and accounts start being used for internal discovery or further phishing. These aren’t high-noise events. They sit in normal workflows, which is why they’re often missed.

Ransomware tells a similar story. In one case inside a sports deployment, attackers had quietly been moving data to an outside server for a full two weeks before they triggered encryption. By the time the ransom note appeared, the outcome was already set. That sequence shows up consistently is access first, movement next, disruption last. If detection starts at encryption, it’s already too late.

Why AI is an emerging blind spot in sports

The increasing adoption of AI is expanding the potential attack surface. 72% of the security professionals we surveyed expect AI to increase their cyber risk over the next year, and yet 35% are already using or planning to use it in stadium operations, the most critical functions to protect. In addition to prompt injection and AI build risks, shadow AI is becoming a more immediate issue. Staff are already putting sensitive data—performance metrics, scouting reports, contracts, health data—into tools with little or no governance. The upside is clear, but so is the exposure—and it is happening before most organizations have any visibility or control. At the same time, attackers are using the same technology to scale phishing and social engineering. The net effect is simple: more exposure, at higher speed

How can cybersecurity professionals prepare

Across high profile events, Darktrace’s experience shows that effective cyber defense includes preparation, real‑time visibility, and the ability to respond dynamically and decisively when timing, complexity, and public exposure converge.

There are a few strategic implications for cybersecurity teams:

  • Get behavioral visibility across IT and OT, not just corporate systems.
  • Treat identity as your control plane. Most attacks in this sector start with credentials, not malware. MFA with behavioral detection helps solve that challenge.
  • Control third party and AI access the same way you control your own environment.
  • Rehearse response for live conditions, where decisions happen in minutes. Detection and response need to account for non-ideal conditions when engineers are under pressure and time constrained. In sport, timing is what turns small issues into major incidents. The same activity that would be manageable midweek becomes critical during a live event.

Why 2026 raises the cybersecurity stakes for sports

With the 2026 World Cup about to stretch across three countries and dozens of host cities, the attack surface is wide and the schedule is unforgiving.

Geopolitical signaling is raising the threat profile further. Previous international sporting events have demonstrated that nation‑state actors use the cyber domain to signal intent, influence narratives, or retaliate symbolically. In the context of the 2026 World Cup, Russia’s continued exclusion from international sport, the ongoing conflict in Ukraine, US defensive support to Ukraine, and Iran’s likely participation in the tournament introduce additional motivations for state‑aligned and non‑traditional affiliated actors to operate below the threshold of armed conflict. This doesn’t require new techniques—just the right timing and visibility.

In practice, this comes down to preparation: knowing what normal looks like across IT and OT, controlling third-party access, and spotting when behavior shifts.

In sport, disruption does not build slowly—it happens in real time and in public. By that point, the groundwork has already been set, long before the whistle goes.

About this research

Findings are based on Darktrace threat-research telemetry across sports-sector customer deployments (Q4 2025–Q1 2026) and a survey of 875 IT cybersecurity professionals in the US, UK, Australia, and Germany, fielded by Opinion Matters between May 28 and June 3, 2026. Read the full report for complete methodology, incident analysis, and strategic recommendations.

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About the author
Nathaniel Jones
VP, Security & AI Strategy, Field CISO

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June 11, 2026

Protecting Stadiums & Events with AI

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Stadium and large public venue operators are confronted with a unique set of cyber security challenges. Often described as a ‘honeypot’ for cyber-criminals, the sports and entertainment industry is an attractive target for threat actors for three main reasons:

  • Modern sports organizations process sensitive and highly valuable data at scale;
  • Sporting events are highly visible and time-critical, operating in front of live audiences with no room for error;
  • Sports organizations rely on sprawling vendor ecosystems and supply chains to deliver broadcast, commerce, fan engagement services, and more.

In a recent Darktrace-commissioned survey, 84% of professional sports organizations reported at least one cyber incident in the past year, and 57% were hit more than once [1]. The potential ramifications of cyber disruption during a large-scale sports event cannot be overstated. A momentary lapse in access to power could bring TV broadcasts to a halt; disruption to access controls could restrict fans from entering the grounds; CCTV outages could increase the risk of criminal behavior and physical injuries. If data is not reliable and stadium machines are outputting the wrong metrics, a venue could become dangerously overcrowded. The barrier between the cyber and physical worlds has long dissolved – cyber-attacks threaten human safety.

In this blog, I explore the key challenges of stadium cyber security and explain the unique capabilities of Self-Learning AI that led me to adopt Darktrace as a head of ICT and cyber security for international venues and events. Over my career I have helped secure football and rugby World Cups, World Athletics Championships and more than 500 events ,and the lessons from each have only sharpened my conviction in this approach.

The access paradox

The biggest challenge lies in the paradox of securing a site where various internal services are provided to a large number of unknown and unmanaged users, suppliers and devices. When it’s game time, or ‘D-Day’, you see a huge influx of thousands of people, each with their own devices, needing to connect to your network and your infrastructure. The floodgates are opened. But certain parts of your digital environment need to remain protected: your sensitive employee and customer data, your critical OT systems. I liken this to opening the door to your home, and letting the entire town come in and wander around. But you still need to secure your master bedroom.

A multitude of different actors must be able to work on-site to provide services or content during the event. Broadcasters, staff and suppliers need to have access to manage the show, and all these people need to access or interact with the IT infrastructure. In many ways, these additional bodies are already inside the perimeter and could host unknown malicious threats.

This year, the paradox is wider than ever. A tournament spread across hundreds of suppliers and vendors means the foothold an attacker needs may already belong to a trusted partner – a single compromised supplier can become the doorway to everything else. And the adversary is no longer working alone: generative AI now lets attackers probe and weaponize vulnerabilities across thousands of software dependencies at a speed no human team could match, turning the access paradox from a manageable risk into a fast-moving target.

Achieving this balance between accessibility and security requires a shift in mindset from perimeter-based security to one that can detect and respond to threats on the inside. The complexities involved requires technology that can identify malicious behavior in real time based on the wider context of an incident. A particular behavior or connection may be benign in one context and yet critically disruptive in another — tools and technology must be able to discern between the two.

This is why I considered Darktrace’s Self-Learning AI a suitable fit: rather than defending at the perimeter, it focuses on detecting and responding to malicious activity already inside. Because it learns the unique ‘patterns of life’ of its surroundings, it can detect subtle deviations that indicate a threat and initiate a targeted response – without relying on pre-programmed rules and playbooks.

IT/OT convergence

The second key challenge is the issue of IT and OT convergence. Typical stadiums and arenas consist of a wide range of Industrial Control Systems (ICS).

Figure 1: The interconnected IT/OT components of a stadium

This involves a complex and messy array of switches, cables, CCTV cameras, as well as devices and technologies being brought in by the media and the press, and all these IT and OT components are now interconnected, which means these technologies now have Internet Protocol (IP)-based threats to manage. The same challenges that the corporate infrastructure for stadium management faces in cyber security are therefore also now an issue for ICS security.

This challenge cannot be addressed by viewing IT and OT security in isolation — these two environments are linked because of the analogue migration to IP. A unified approach is required to detect and respond to threats that start in IT before moving to industrial systems.

The stakes are physical. CCTV, Access Control, Public Annoucement system, lighting and the giant screens are all now running over IP, and a disruption to any of them can force a venue to halt play on safety grounds. Scale compounds the problem. At the Qatar 2022 World Cup, eight stadiums were purpose-built to a single technical standard, which made the digital environment relatively uniform to defend. The 2026 tournament is the opposite: dozens of host venues across three countries, each with its own operator, its own contractors and its own legacy systems.This creates a far more fragmented and unpredictable estate to secure.

In addition, cyber security technology must be able to deal with complexity. Darktrace’s AI thrives in the most complex environments, with more data points adding more context to inform the AI’s decision making. It covers OT and IT with a single, unified AI engine, that can also detect and respond across cloud infrastructure, SaaS applications, email systems and endpoints. It is ready to adapt to the messy, interconnected systems that make up large stadiums’ digital infrastructure.

The time factor

Finally, the nature of stadium events means that timing is critical and puts enormous pressure on the organizers and operators. ‘D-Day’ cannot be replayed or postponed, and so if cyber disruption occurs during the event, every minute is crucial. You cannot reschedule a World Cup final or move an opening ceremony; the date is fixed, the world is watching, and there is no second take.

There is consequently a strong emphasis on two key metrics

  • Mean Time To Know (MTTK) — how long it takes the security team need to be aware of an incident; and
  • Mean Time To Restore (MTTR) — how quickly a team can act to contain the threat.

It is perhaps more imperative in stadium event management than anywhere else that these two metrics be minimized.

This leads to the third criteria in assessing cyber security technology: does it help with response? And critically, can that response be nuanced and targeted, able to contain that threat without causing further disruption?

To this end, Darktrace’s Autonomous Response takes machine-speed action to contain cyber-attacks, when humans are too slow to react or aren’t around at all. It’s powered by Darktrace’s AI, so it has a nuanced and continuously updating understanding of what’s ‘normal’ across IT and OT systems. This means its response actions are targeted: designed to eliminate the threat, but not at the cost of disruption. Crucially, this enables responses that are surgical rather than blunt. For example, taking an entire server offline to stop a ransomware attack can cause more disruption than the attack itself, so the real value lies in neutralizing the malicious activity precisely — containing the threat without taking down the systems the event and business depends on.

Depending on the nature and severity of the threat, the technology can block specific malicious connections by enforcing the normal ‘pattern of life’ of a device or account. When every second counts, this is the speed and granularity that you need in a cybersecurity technology.

Darktrace can be deployed across every area of the digital enterprise, including network, email, cloud and SaaS environments with the same self-learning approach, stopping anomalous behaviors that point to account takeover and other cloud-based threats. Earlier this year, we announced that Darktrace is also extending its behavioral approach to help businesses deploy and scale AI securely by understanding how these AI systems and agents behave, interact with other systems and humans, and evolve over time. This is critical because 72% of cybersecurity professionals at sports organizations believe AI will increase their cyber risk over the next 12 months [2].

Wherever it is deployed, Darktrace allows the stadium operator to focus on the vital part of the game and offers real-time protection without any modification in the network topology or infrastructure.

An adaptive defense

Cyber-criminals are constantly developing their approach in an attempt to evade security tools trained to look for specific hallmarks of an attack. As they get creative and continuously experiment with new tactics and techniques, the human operators using these tools are forced into a constant state of catch up.

An AI-based approach that learns an organization and its normal behavior patterns from the ground up puts an end to this game of ‘cat and mouse’, shifting the balance in favor of the defenders and allowing them to stay ahead of the threat. This matters more than ever, because adversaries are now using AI to scale their attacks. If you do not have AI working to protect you against malicious AI, you are already at a disadvantage.

With a nuanced understanding of what’s ‘normal’ for the business, unified IT/OT coverage, and an Autonomous Response solution that takes immediate, surgical action, the playing field is leveled, and large stadium and events operators can focus on delivering the best possible experience for attendees, digital viewers, partners and performers.

References:

[1] [2] Darktrace: Cybersecurity in Global Sport, June 2026. Findings based on survey of 875 IT cybersecurity professionals based in the US, UK, Australia and Germany, working in professional sports organizations (including clubs, societies & sporting bodies) employing 10+ people. The survey was fielded between May 28, 2026 and June 3, 2026 by independent market research agency, Opinion Matters.

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