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January 9, 2019

Insider Analysis of Emotet Malware

Uncover the secrets of Emotet with our latest Darktrace expert analysis. Learn how to identify and understand trojan horse attacks.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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09
Jan 2019

While both traditional security tools and the attacks against them continue to improve, advanced cyber-criminals are increasingly exploiting the weakness inherent to any organization’s security posture: its employees. Designed to mislead such employees into compromising their devices, computer trojans are now rapidly on the rise. In 2018, Darktrace detected a 239% year-on-year uptick in incidents related specifically to banking trojans, which use deception to harvest the credentials of online banking customers from infected machines. And one banking trojan in particular, Emotet, is among the costliest and most destructive malware variants currently imperilling governments and companies worldwide.

Emotet is a highly sophisticated malware with a modular architecture, installing its main component first before delivering additional payloads. Further increasing its subtlety is the fact that Emotet is considered to be ‘polymorphic malware’, since it constantly changes its identifiable features to evade detection by antivirus products. And, as will be subsequently discussed in greater detail, Emotet has advanced persistence techniques and worm-like self-propagation abilities, which render it uniquely resilient and dangerous.

Since its launch in 2014, Emotet has been adapted and repurposed on numerous occasions as its targets have diversified. Initially, Emotet’s primary victims were German banks, from which the malware was designed to steal financial information by intercepting network traffic. By this past year’s end, Emotet had spread far and wide while shifting focus to U.S. targets, resulting in permanently lost files, costly business interruptions, and serious reputational harm.

How Emotet works

(Image courtesy of US-CERT)

Emotet is spread by targeting Windows-based systems via sophisticated phishing campaigns, employing social engineering techniques to fool users into believing that the malware-laden emails are legitimate. For instance, the latest versions of Emotet were delivered by way of Thanksgiving-related emails, which invited their American recipients to open an apparently innocuous Thanksgiving card:

These emails contain Microsoft Word documents that are either linked or attached directly. The Word files, in turn, act as vectors for malicious macros, which must be explicitly enabled by the user to be executed. For security reasons, running macros by default is disabled in most of the latest Microsoft application versions, meaning that the cyber-criminals responsible must resort to tricking users in order to enable them — in this case, by enticing them with the Thanksgiving card.

Once the macros are enabled, the Word file is executed and a PowerShell command is activated to retrieve the main Emotet component from compromised servers. The trojan payload is then downloaded and executed into the victim’s system. As mentioned above, Emotet payloads are polymorphic, often allowing them to slip past conventional security tools undetected.

How Emotet persists and propagates

Once Emotet has been executed on the victim’s device, it begins deploying itself with two main objectives: (1) achieving persistence and (2) spreading to more machines. To achieve the first aim, which involves resisting a reboot and various attempts at removal, Emotet does the following:

  • Creates scheduled tasks and registry key entries, ensuring its automatic execution during every system start-up.
  • Registers itself by creating files that have randomly generated names in system root directories, which are run as Windows services.
  • Typically stores payloads in paths located off AppData\Local and AppData\Roaming directories that it masks with names that appear legitimate, such as ‘flashplayer.exe’.

Emotet’s second key goal is that of spreading across local networks and beyond in order to infect as many machines as possible. To this end, Emotet first gathers information on both the victim’s system itself and the operating system it uses. Following this reconnaissance stage, it establishes encrypted command and control communications (C2) with its parent infrastructure before determining which payloads it will deliver. After reporting a new infection, Emotet downloads modules from the C2 servers, including:

  • WebBrowserPassView: A tool that steals passwords from most common web browsers like Chrome, Safari, Firefox and Internet Explorer.
  • NetPass.exe: A legitimate tool that recovers all the network passwords stored on the system for the current logged-on user.
  • MailPassView: A tool that reveals passwords and account details for popular email clients, such as Hotmail, Gmail, Microsoft Outlook, and Yahoo! Mail.
  • Outlook PST scraper: A module that searches Outlook’s messages to obtain names and email addresses from the victim’s Outlook account.
  • Credential enumerator: A module that enumerates network resources and attempts to gain access to other machines via SMB enumeration and brute-forcing connections.
  • Banking trojans: These include Dridex, IceID, Zeus Panda, Trickbot and Qakbot, all of which harvest banking account information via browser monitoring routines.

Whilst the WebBrowserPassView, NetPass.exe and MailPassView modules are able to steal the compromised user’s credentials, the PST scraper module can ransack the user’s contact list of friends, family members, colleagues and clients, enabling Emotet to self-propagate by sending phishing emails to those contacts. And because such emails are sent from the hijacked accounts of known acquaintances and loved ones, their recipients are more likely to open their infected attachments and links.

Emotet’s other self-propagation method is via brute-forcing credentials using various password lists, with the intent of gaining access to other machines within the network. When unsuccessful, the malware’s repeated failed login attempts can cause users to become locked out of their accounts, and when successful, the victims may become infected without even clicking on a malicious link or attachment. These tactics have collectively made Emotet remarkably durable and widespread. Indeed, in line with Darktrace’s discovery that incidents related to banking trojans have increased by 239% from 2017 to 2018, Emotet alone recorded a 39% increase, and the worst may be yet to come.

How AI fights back

Emotet presents significant challenges for traditional security tools, both because it exploits the ubiquitous vulnerability of human error, and because it is designed specifically to bypass endpoint solutions. Yet unlike such traditional tools, Darktrace leverages unsupervised machine learning algorithms to detect cyber-threats that have already infiltrated the network. Modelled after the human immune system, Darktrace AI works by learning the individual ‘pattern of life’ of every user, device, and network that it safeguards. From this ever-evolving sense of ‘self,’ Darktrace can differentiate between normal and anomalous behavior, allowing it to identify cyber-attacks in much the same way that our immune system spots harmful germs.

Recently, Darktrace’s AI models managed to detect a machine on a clients’ network that was experiencing active signs of an Emotet infection. The device was observed downloading a suspicious file and, shortly thereafter, began beaconing to a rare external destination, likely reporting the infection to a C2 server.

The device was then observed moving laterally across the network by performing brute force activities. In fact, Darktrace detected thousands of Kerberos failed logins, including to administrative accounts, as well as multiple SMB session failures that used a range of common usernames, such as ‘admin’ and ‘exchange’. Below is a graph showing the SMB and Kerberos brute-force activity on the breached device:

In addition to the brute-forcing activity performed by the credential enumerator module, Darktrace also detected another payload that was potentially functioning as an email spammer. The infected machine started to make a high number of outgoing connections over common email ports. This activity is consistent with Emotet’s typical spreading behavior, which revolves around sending emails to the victim’s hijacked email contacts. Below is an image of Darktrace models breached during the reported Emotet infection:

By forming a comprehensive understanding of normalcy, Darktrace can flag even the most minute anomalies in real time, thwarting subtle threats like Emotet that have already circumvented the network perimeter. To counter such advanced banking trojans, cyber AI defenses like Darktrace have become an organizational necessity.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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April 2, 2026

How Chinese-Nexus Cyber Operations Have Evolved – And What It Means For Cyber Risk and Resilience 

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Cybersecurity has traditionally organized risk around incidents, breaches, campaigns, and threat groups. Those elements still matter—but if we fixate on individual incidents, we risk missing the shaping of the entire ecosystem. Nation‑state–aligned operators are increasingly using cyber operations to establish long-term strategic leverage, not just to execute isolated attacks or short‑term objectives.  

Our latest research, Crimson Echo, shifts the lens accordingly. Instead of dissecting campaigns, malware families, or actor labels as discrete events, the threat research team analyzed Chinese‑nexus activity as a continuum of behaviors over time. That broader view reveals how these operators position themselves within environments: quietly, patiently, and persistently—often preparing the ground long before any recognizable “incident” occurs.  

How Chinese-nexus cyber threats have changed over time

Chinese-nexus cyber activity has evolved in four phases over the past two decades. This ranges from early, high-volume operations in the 1990s and early 2000s to more structured, strategically-aligned activity in the 2010s, and now toward highly adaptive, identity-centric intrusions.  

Today’s phase is defined by scale, operational restraint, and persistence. Attackers are establishing access, evaluating its strategic value, and maintaining it over time. This reflects a broader shift: cyber operations are increasingly integrated into long-term economic and geopolitical strategies. Access to digital environments, specifically those tied to critical national infrastructure, supply chains, and advanced technology, has become a form of strategic leverage for the long-term.  

How Darktrace analysts took a behavioral approach to a complex problem

One of the challenges in analyzing nation-state cyber activity is attribution. Traditional approaches often rely on tracking specific threat groups, malware families, or infrastructure. But these change constantly, and in the case of Chinese-nexus operations, they often overlap.

Crimson Echo is the result of a retrospective analysis of three years of anomalous activity observed across the Darktrace fleet between July 2022 and September 2025. Using behavioral detection, threat hunting, open-source intelligence, and a structured attribution framework (the Darktrace Cybersecurity Attribution Framework), the team identified dozens of medium- to high-confidence cases and analyzed them for recurring operational patterns.  

This long-horizon, behavior-centric approach allows Darktrace to identify consistent patterns in how intrusions unfold, reinforcing that behavioral patterns that matter.  

What the data shows

Several clear trends emerged from the analysis:

  • Targeting is concentrated in strategically important sectors. Across the dataset, 88% of intrusions occurred in organizations classified as critical infrastructure, including transportation, critical manufacturing, telecommunications, government, healthcare, and Information Technology (IT) services.  
  • Strategically important Western economies are a primary focus. The US alone accounted for 22.5% of observed cases, and when combined with major European economies including Germany, Italy, Spain and the UK, over half of all intrusions (55%) were concentrated in these regions.  
  • Nearly 63% of intrusions of intrusions began with the exploitation of internet-facing systems, reinforcing the continued risk posed by externally exposed infrastructure.  

Two models of cyber operations

Across the dataset, Chinese-nexus activity followed two operational models.  

The first is best described as “smash and grab.” These are short-horizon intrusions optimized for speed. Attackers move quickly – often exfiltrating data within 48 hours – and prioritize scale over stealth. The median duration of these compromises is around 10 days. It’s clear they are willing to risk detection for short-term gain.  

The second is “low and slow.” These operations were less prevalent in the dataset, but potentially more consequential. Here, attackers prioritize persistence, establishing durable access through identity systems and legitimate administrative tools, so they can maintain access undetected for months or even years. In one notable case, the actor had fully compromised the environment and established persistence, only to resurface in the environment more than 600 days after. The operational pause underscores both the depth of the intrusion and the actor’s long‑term strategic intent. This suggests that cyber access is a strategic asset to preserve and leverage over time, and we observed these attacks most often inin sectors of the high strategic importance.  

It’s important to note that the same operational ecosystem can employ both models concurrently, selecting the appropriate model based on target value, urgency, intended access. The observation of a “smash and grab” model should not be solely interpreted as a failure of tradecraft, but instead an operational choice likely aligned with objectives. Where “low and slow” operations are optimized for patience, smash and grab is optimized for speed; both seemingly are deliberate operational choices, not necessarily indicators of capability.  

Rethinking cyber risk

For many organizations, cyber risk is still framed as a series of discrete events. Something happens, it is detected and contained, and the organization moves on. But persistent access, particularly in deeply interconnected environments that span cloud, identity-based SaaS and agentic systems, and complex supply chain networks, creates a major ongoing exposure risk. Even in the absence of disruption or data theft, that access can provide insight into operations, dependencies, and strategic decision-making. Cyber risk increasingly resembles long-term competitive intelligence.  

This has impact beyond the Security Operations Center. Organizations need to shift how they think about governance, visibility, and resilience, and treat cyber exposure as a structural business risk instead of an incident response challenge.  

What comes next

The goal of this research is to provide a clearer understanding of how these operations work, so defenders can recognize them earlier and respond more effectively. That includes shifting from tracking indicators to understanding behaviors, treating identity providers as critical infrastructure risks, expanding supplier oversight, investing in rapid containment capabilities, and more.  

Learn more about the findings of Darktrace’s latest research, Crimson Echo: Understanding Chinese-nexus Cyber Operations Through Behavioral Analysis, by downloading the full report and summaries for business leaders, CISOs, and SOC analysts here.  

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About the author
Nathaniel Jones
VP, Security & AI Strategy, Field CISO

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April 1, 2026

AI-powered security for a rapidly growing grocery enterprise

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Protecting a complex, fast-growing retail organization

For this multi-banner grocery holding organization, cybersecurity is considered an essential business enabler, protecting operations, growth, and customer trust. The organization’s lean IT team manages a highly distributed environment spanning corporate offices, 100+ stores, distribution centers and  thousands of endpoints, users, and third-party connections.

Mergers and acquisitions fueled rapid growth, but they also introduced escalating complexity that constrained visibility into users, endpoints, and security risks inherited across acquired environments.

Closing critical visibility gaps with limited resources

Enterprise-wide visibility is a top priority for the organization, says the  Vice President of Information Technology. “We needed insights beyond the perimeter into how users and devices were behaving across the organization.”

A security breach that occurred before the current IT leadership joined the company reinforced the urgency and elevated cybersecurity to an executive-level priority with a focus on protecting customer trust. The goal was to build a multi-layered security model that could deliver autonomous, enterprise-wide protection without adding headcount.

Managing cyber risk in M&A

Mergers and acquisitions are central to the grocery holding company’s growth strategy. But each transaction introduces new cyber risk, including inherited network architectures, inconsistent tooling, excessive privileges, and remnants of prior security incidents that were never fully remediated.

“Our M&A targets range from small chains with a single IT person and limited cyber tools to large chains with more developed IT teams, toolsets and instrumentation,” explains the VP of IT. “We needed a fast, repeatable, and reliable way to assess cyber risk before transactions closed.”

AI-driven security built for scale, speed, and resilience

Rather than layering additional point tools onto an already complex environment, the retailer adopted the Darktrace ActiveAI Security Platform™ in 2020 as part of a broader modernization effort to improve resilience, close visibility gaps, and establish a security foundation that could scale with growth.

“Darktrace’s AI-driven approach provided the ideal solution to these challenges,” shares the VP of IT. “It has empowered our organization to maintain a robust security strategy, ensuring the protection of our network and the smooth operation of our business.”

Enterprise-wide visibility into traffic  

By monitoring both north-south and east-west traffic and applying Self-Learning AI, Darktrace develops a dynamic understanding of how users and devices normally behave across locations, roles, and systems.

“Modeling normal behavior across the environment enables us to quickly spot behavior that doesn’t fit. Even subtle changes that could signal a threat but appear legitimate at first glance,” explains the VP of IT.

Real-time threat containment, 24/7

Adopting autonomous response has created operational breathing room for the security team, says the company’s Cybersecurity  Engineer.

“Early on, we enabled full Darktrace autonomous mode and we continue to do so today,” shares the IT Security Architect. “Allowing the technology to act first gives us the time we need to investigate incidents during business hours without putting the business at risk.”

Unified, actionable view of security ecosystem

The grocery retailer integrated Darktrace with its existing security ecosystem of firewalls, vulnerability management tools, and endpoint detection and response, and the VP of IT described the adoption process as “exceptionally smooth.”

The team can correlate enterprise-wide security data for a unified and actionable picture of all activity and risk. Using this “single pane of glass” approach, the retailer trains Level 1 and Level 2 operations staff to assist with investigations and user follow-ups, effectively extending the reach of the security function without expanding headcount.

From reactive defense to security at scale

With Darktrace delivering continuous visibility, autonomous containment, and integrated security workflows, the organization has strengthened its cybersecurity posture while improving operational efficiency. The result is a security model that not only reduces risk, but also supports growth, resilience, and informed decision-making at the business level.

Faster detection, faster resolution

With autonomous detection and response, the retailer can immediately contain risk while analysts investigate and validate activity. With this approach, the company can maintain continuous protection even outside business hours and reduce the chance of lateral spread across systems or locations.

Enterprise-grade protection with a lean team

From cloud environments to clients to SaaS collaboration tools, Darktrace provides holistic autonomous AI defense, processing petabytes of the organization’s network traffic and investigating millions of individual events that could be indicative of a wider incident.

Today, Darktrace autonomously conducts the majority of all investigations on behalf of the IT team, escalating only a tiny fraction for analyst review. The impact has been profound, freeing analysts from endless alerts and hours of triage so they can focus on more valuable, proactive, and gratifying work.

“From an operational perspective, Darktrace gives us time back,” says the Cybersecurity Engineer. More importantly, says the VP of IT, “it gives us peace of mind that we’re protected even if we’re not actively monitoring every alert.”

A strategic input for M&A decision-making

One of the most strategic outcomes has been the role of cybersecurity on M&A. 90 days prior to closing a transaction, the security team uses Darktrace alongside other tools to perform a cyber risk assessment of the potential acquisition. “Our approach with Darktrace has consistently identified gaps and exposed risks,” says the VP of IT, including:

  • Remnants of previous incidents that were never fully remediated
  • Network configurations with direct internet exposure
  • Excessive administrative privileges in Active Directory or on critical hosts

While security findings may not alter deal timelines, the VP of IT says they can have enormous business implications. “With early visibility into these risks, we can reduce exposure to inherited cyber threats, strengthen our position during negotiations, and establish clear remediation requirements.”

A security strategy built to evolve with the business

As the holding group expands its cloud footprint, it will extend Darktrace protections into Azure, applying the same AI-driven visibility and autonomous response to cloud workloads. The VP of IT says Darktrace's evolving capabilities will be instrumental in addressing the organization’s future cybersecurity needs and ability to adapt to the dynamic nature of cloud security.

“With Darktrace’s AI-driven approach, we have moved beyond reactive defense, establishing a resilient security foundation for confident expansion and modernization.”

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