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Inside the SOC
Admin Credential Abuse: How Darktrace Succeeded Where Other Solutions Failed







What is Admin Credential Abuse?
In an effort to remain undetected by increasingly vigilant security teams, malicious actors across the threat landscape often resort to techniques that allow them to remain ‘quiet’ on the network and carry out their objectives subtly. One such technique often employed by attackers is using highly privileged credentials to carry out malicious activity.
This emphasizes the need to be hyper vigilant and not assume that ‘administrative’ activity using privileged credentials is legitimate. In this way, both internal visibility and defense in-depth are needed, as well as a strong understanding of ‘normal’ administrative activity to then identify any deviations from this.
In one recent example, Darktrace identified a threat actor attempting to use privileged administrative credentials to move laterally through a customer’s network and compromise two further critical servers. Darktrace DETECT™ identified that this activity was unusual and alerted the customer to early signs of compromise, reconnaissance and lateral movement to the other critical devices, while Darktrace RESPOND™ acted autonomously to inhibit the spread of activity and allowed the customer to quarantine the compromised devices.
Attack Overview and Darktrace Coverage
Over the course of a week in late May 2023, Darktrace observed a compromise on the network of a customer in the Netherlands. The threat actors primarily used living off the land techniques, abusing legitimate administrative credentials and executables to perform unexpected activities. This technique is intended to go under the radar of traditional security tools that are often unable to distinguish between the legitimate or malicious use of privileged credentials.
Darktrace was the only security solution in the customer’s stack that way able to detect and contain the attack, preventing it from spreading through their digital estate.

1. Device Reactivated
On May 22, 2023, Darktrace began to observe traffic originating from a File Server device which prior to this, had been been inactive on the network for some time, with no incoming or outgoing traffic recently observed for this IP. Therefore, upon initiating connections again, Darktrace’s AI tagged the device with the “Re-Activated Device” label. It also tagged the device as an “Internet Facing System”, which could represent an initial point of compromise.
Following this, the device was observed using an administrative credential that was commonly used across network, with no clear indications of brute-force activity or successive login failures preceeding this activity. The unusual use of a known credential on a network can be very difficult to detect for traditional security tools. Darktrace’s anomaly-based detection allows it to recognize subtle deviations in device behavior meaning it is uniquely placed to recognize this type of activity.
2. Reconaissance
On the following day, the affected device began to perform SMB scans for open 445 ports, and writing files such as srvsvc and winreg, both of which are indicative of network reconnaissance. Srvsvc is used to enumerate available SMB shares on destination devices which could be used to then write malicious files to these shares, while Winreg (Windows Registry) is used to store information that configures users, applications, and hardware devices [1]. Darktrace also observed the device carrying out DCE_RPC activity and making Windows Management Instrumentation (WMI) enumeration requests to other internal devices.
3. Lateral Movement via SMB
On May 24 and May 30, Darktrace observed the same device writing files over SMB to a number of other internal devices, including an SMB server and the Domain Controller. Darktrace identified that these writers were to privileged credential paths, such as C$ and ADMIN$, and it further recognized that the device was using the compromised administrative credential.
The files included remote command executable files (.exe) and batch scripts which execute commands upon clicking in a serial order. This behavior is indicative of a threat actor performing lateral movement in an attempt to infect other devices and strengthen their foothold in the network.
Files written:
· LogConverter.bat
· sql.bat
· Microsoft.NodejsTools.PressAnyKey.exe
· PSEXESVC.exe
· Microsoft.NodejsTools.PressAnyKey.lnk
· CG6oDkyFHl3R.t
5. Reconnaissance Spread
Around the same time as the observed lateral movement activity, between May 24 and May 30, the initially compromised device continued SMB and DCE_RPC activity, mainly involving SMB writes of files such as srvsvc, and PSEXESVC.exe.
Then, on May 28, Darktrace identified another internal Domain Controller engaging in similar suspicious behavior to the original compromised device. This included network scanning, enumeration and service control activity, indicating a spread of further malicious reconnaissance.
Following the successful detection of this activity, Darktrace’s Cyber AI Analyst launched autonomous investigations which was able to correlate incidents from multiple affected devices across the network, in doing so connecting multiple incidents into one security event.


6. Lateral Movement
Alongside these SMB writes, the initially compromised device was seen connecting to various internal devices over ports associated with administrative protocols such as Remote Desktop Protocol (RDP). It also made a high volume of NTLM login failures for the credential ‘administrator’, suggesting that the malicious actor was attempting to brute-force an administrative credential.
7. Suspicious External Activity
Following earlier SMB writes from the initially compromised device to the Domain Controller server, the Domain Controller was seen making an unusual volume of external connections to rare endpoints which could indicate malicious command and control (C2) communication.
Alongside this activity, between May 30 and June 1, Darktrace also observed an unusually large number (over 12 million) of incoming connections from external endpoints. This activity is likely indicative of an attempted Denial of Service (DoS) attack.
Endpoints include:
· 45.15.145[.]92
· 198.2.200[.]89
· 162.211.180[.]215

8. Reconnaissance and RDP activity
On May 31, the initially compromised device was seen creating an administrative RDP session with cookie ‘Administr’. Using the initially compromised administrative credential, further suspicious SMB activity was observed from the compromised devices on the same day including further SMB Enumeration, service control, PsExec remote command execution, and writes of another suspicious batch script file to various internal devices.
Darktrace RESPOND Coverage
Darktrace RESPOND’s autonomous response capabilities allowed it to take instantaneous preventative action against the affected devices as soon as suspicious activity was identified, consequently inhibiting the spread of this attack.
Specifically, Darktrace RESPOND was able to block suspicious connections to multiple internal devices and ports, among them port 445 which was used by threat actors to perform SMB scanning, for one hour. As a result of the autonomous actions carried out by Darktrace, the attack was stopped at the earliest possible stage.

In addition to these autonomous actions, the customer was able to further utilize RESPOND for containment purposes by manually actioning some of the more severe actions suggested by RESPOND, such as quarantining compromised devices from the rest of the network for a week.

Conclusion
As attackers continue to employ harder to detect living off the land techniques to exploit administrative credentials and move laterally across networks, it is paramount for organizations to have an intelligent decision maker that can recgonize the subtle deviations in device behavior.
Thanks to its Self-Learning AI, Darktrace is uniquely placed to understand its customer’s networks, allowing it to recognize unusual or uncommon activity for individual devices or user credentials, irrespective of whether this activity is typically considered as legitimate.
In this case, Darktrace was the only solution in the customer’s security stack that successfully identified and mitigated this attack. Darktrace DETECT was able to identify the the early stages of the compromise and provide full visibility over the kill chain. Meanwhile, Darktrace RESPOND moved at machine-speed, blocking suspicious connections and preventing the compromise from spreading across the customer’s network.
Appendices
Darktrace DETECT Model Breaches
Anomalous Connection / High Volume of New or Uncommon Service Control
Anomalous Connection / New or Uncommon Service Control
Anomalous Connection / SMB Enumeration
Anomalous Connection / Unusual Admin RDP Session
Anomalous Connection / Unusual Admin SMB Session
Anomalous File / Internal / Executable Uploaded to DC
Anomalous File / Internal / Unusual SMB Script Write
Anomalous Server Activity / Outgoing from Server
Anomalous Server Activity / Possible Denial of Service Activity
Antigena / Network / Insider Threat / Antigena Network Scan Block
Antigena / Network / Insider Threat / Antigena SMB Enumeration Block
Antigena / Network / Significant Anomaly / Antigena Enhanced Monitoring from Server Block
Antigena / Network / External Threat / Antigena File then New Outbound Block
Compliance / Outgoing NTLM Request from DC
Compliance / SMB Drive Write
Device / Anomalous NTLM Brute Force
Device / ICMP Address Scan
Device / Internet Facing Device with High Priority Alert
Device / Large Number of Model Breaches
Device / Large Number of Model Breaches from Critical Network Device
Device / Multiple Lateral Movement Model Breaches
Device / Network Scan
Device / New or Uncommon SMB Named Pipe
Device / New or Uncommon WMI Activity
Device / New or Unusual Remote Command Execution
Device / Possible SMB/NTLM Brute Force
Device / RDP Scan
Device / SMB Lateral Movement
Device / SMB Session Brute Force (Admin)
Device / Suspicious SMB Scanning Activity
Darktrace RESPOND Model Breaches
Antigena / Network / Insider Threat / Antigena Network Scan Block
Antigena / Network / Insider Threat / Antigena SMB Enumeration Block
Antigena / Network / Significant Anomaly / Antigena Enhanced Monitoring from Server Block
Antigena / Network / External Threat / Antigena File then New Outbound Block
Cyber AI Analyst Incidents
Extensive Suspicious Remote WMI Activity
Extensive Unusual Administrative Connections
Large Volume of SMB Login Failures from Multiple Devices
Port Scanning
Scanning of Multiple Devices
SMB Writes of Suspicious Files
Suspicious Chain of Administrative Connections
Suspicious DCE_RPC Activity
TCP Scanning of Multiple Devices
MITRE ATT&CK Mapping
RECONNAISSANCE
T1595 Active Scanning
T1589.001 Gathering Credentials
CREDENTIAL ACCESS
T1110 Brute Force
LATERAL MOVEMENT
T1210 Exploitation of Remote Services
T1021.001 Remote Desktop Protocol
COMMAND AND CONTROL
T1071 Application Layer Protocol
IMPACT
T1498.001 Direct Network Flood
References
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Inside the SOC
Protecting Prospects: How Darktrace Detected an Account Hijack Within Days of Deployment



Cloud Migration Expanding the Attack Surface
Cloud migration is here to stay – accelerated by pandemic lockdowns, there has been an ongoing increase in the use of public cloud services, and Gartner has forecasted worldwide public cloud spending to grow around 20%, or by almost USD 600 billion [1], in 2023. With more and more organizations utilizing cloud services and moving their operations to the cloud, there has also been a corresponding shift in malicious activity targeting cloud-based software and services, including Microsoft 365, a prominent and oft-used Software-as-a-Service (SaaS).
With the adoption and implementation of more SaaS products, the overall attack surface of an organization increases – this gives malicious actors additional opportunities to exploit and compromise a network, necessitating proper controls to be in place. This increased attack surface can leave organization’s open to cyber risks like cloud misconfigurations, supply chain attacks and zero-day vulnerabilities [2]. In order to achieve full visibility over cloud activity and prevent SaaS compromise, it is paramount for security teams to deploy sophisticated security measures that are able to learn an organization’s SaaS environment and detect suspicious activity at the earliest stage.
Darktrace Immediately Detects Hijacked Account
In May 2023, Darktrace observed a chain of suspicious SaaS activity on the network of a customer who was about to begin their trial of Darktrace/Cloud™ and Darktrace/Email™. Despite being deployed on the network for less than a week, Darktrace DETECT™ recognized that the legitimate SaaS account, belonging to an executive at the organization, had been hijacked. Darktrace/Email was able to provide full visibility over inbound and outbound mail and identified that the compromised account was subsequently used to launch an internal spear-phishing campaign.
If Darktrace RESPOND™ were enabled in autonomous response mode at the time of this compromise, it would have been able to take swift preventative action to disrupt the account compromise and prevent the ensuing phishing attack.
Account Hijack Attack Overview
Unusual External Sources for SaaS Credentials
On May 9, 2023, Darktrace DETECT/Cloud detected the first in a series of anomalous activities performed by a Microsoft 365 user account that was indicative of compromise, namely a failed login from an external IP address located in Virginia.

Just a few minutes later, Darktrace observed the same user credential being used to successfully login from the same unusual IP address, with multi-factor authentication (MFA) requirements satisfied.

A few hours after this, the user credential was once again used to login from a different city in the state of Virginia, with MFA requirements successfully met again. Around the time of this activity, the SaaS user account was also observed previewing various business-related files hosted on Microsoft SharePoint, behavior that, taken in isolation, did not appear to be out of the ordinary and could have represented legitimate activity.
The following day, May 10, however, there were additional login attempts observed from two different states within the US, namely Texas and Florida. Darktrace understood that this activity was extremely suspicious, as it was highly improbable that the legitimate user would be able to travel over 2,500 miles in such a short period of time. Both login attempts were successful and passed MFA requirements, suggesting that the malicious actor was employing techniques to bypass MFA. Such MFA bypass techniques could include inserting malicious infrastructure between the user and the application and intercepting user credentials and tokens, or by compromising browser cookies to bypass authentication controls [3]. There have also been high-profile cases in the recent years of legitimate users mistakenly (and perhaps even instinctively) accepting MFA prompts on their token or mobile device, believing it to be a legitimate process despite not having performed the login themselves.
New Email Rule
On the evening of May 10, following the successful logins from multiple US states, Darktrace observed the Microsoft 365 user creating a new inbox rule, named “.’, in Microsoft Outlook from an IP located in Florida. Threat actors are often observed naming new email rules with single characters, likely to evade detection, but also for the sake of expediency so as to not expend any additional time creating meaningful labels.
In this case the newly created email rules included several suspicious properties, including ‘AlwaysDeleteOutlookRulesBlob’, ‘StopProcessingRules’ and “MoveToFolder”.
Firstly, ‘AlwaysDeleteOutlookRulesBlob’ suppresses or hides warning messages that typically appear if modifications to email rules are made [4]. In this case, it is likely the malicious actor was attempting to implement this property to obfuscate the creation of new email rules.
The ‘StopProcessingRules’ rule meant that any subsequent email rules created by the legitimate user would be overridden by the email rule created by the malicious actor [5]. Finally, the implementation of “MoveToFolder” would allow the malicious actor to automatically move all outgoing emails from the “Sent” folder to the “Deleted Items” folder, for example, further obfuscating their malicious activities [6]. The utilization of these email rule properties is frequently observed during account hijackings as it allows attackers to delete and/or forward key emails, delete evidence of exploitation and launch phishing campaigns [7].
In this incident, the new email rule would likely have enabled the malicious actor to evade the detection of traditional security measures and achieve greater persistence using the Microsoft 365 account.

Account Update
A few hours after the creation of the new email rule, Darktrace observed the threat actor successfully changing the Microsoft 365 user’s account password, this time from a new IP address in Texas. As a result of this action, the attacker would have locked out the legitimate user, effectively gaining full access over the SaaS account.

Phishing Emails
The compromised SaaS account was then observed sending a high volume of suspicious emails to both internal and external email addresses. Darktrace was able to identify that the emails attempting to impersonate the legitimate service DocuSign and contained a malicious link prompting users to click on the text “Review Document”. Upon clicking this link, users would be redirected to a site hosted on Adobe Express, namely hxxps://express.adobe[.]com/page/A9ZKVObdXhN4p/.
Adobe Express is a free service that allows users to create web pages which can be hosted and shared publicly; it is likely that the threat actor here leveraged the service to use in their phishing campaign. When clicked, such links could result in a device unwittingly downloading malware hosted on the site, or direct unsuspecting users to a spoofed login page attempting to harvest user credentials by imitating legitimate companies like Microsoft.

The malicious site hosted on Adobe Express was subsequently taken down by Adobe, possibly in response to user reports of maliciousness. Unfortunately though, platforms like this that offer free webhosting services can easily and repeatedly be abused by malicious actors. Simply by creating new pages hosted on different IP addresses, actors are able to continue to carry out such phishing attacks against unsuspecting users.
In addition to the suspicious SaaS and email activity that took place between May 9 and May 10, Darktrace/Email also detected the compromised account sending and receiving suspicious emails starting on May 4, just two days after Darktrace’s initial deployment on the customer’s environment. It is probable that the SaaS account was compromised around this time, or even prior to Darktrace’s deployment on May 2, likely via a phishing and credential harvesting campaign similar to the one detailed above.

Darktrace Coverage
As the customer was soon to begin their trial period, Darktrace RESPOND was set in “human confirmation” mode, meaning that any preventative RESPOND actions required manual application by the customer’s security team.
If Darktrace RESPOND had been enabled in autonomous response mode during this incident, it would have taken swift mitigative action by logging the suspicious user out of the SaaS account and disabling the account for a defined period of time, in doing so disrupting the attack at the earliest possible stage and giving the customer the necessary time to perform remediation steps. As it was, however, these RESPOND actions were suggested to the customer’s security team for them to manually apply.

Nevertheless, with Darktrace DETECT/Cloud in place, visibility over the anomalous cloud-based activities was significantly increased, enabling the swift identification of the chain of suspicious activities involved in this compromise.
In this case, the prospective customer reached out to Darktrace directly through the Ask the Expert (ATE) service. Darktrace’s expert analyst team then conducted a timely and comprehensive investigation into the suspicious activity surrounding this SaaS compromise, and shared these findings with the customer’s security team.
Conclusion
Ultimately, this example of SaaS account compromise highlights Darktrace’s unique ability to learn an organization’s digital environment and recognize activity that is deemed to be unexpected, within a matter of days.
Due to the lack of obvious or known indicators of compromise (IoCs) associated with the malicious activity in this incident, this account hijack would likely have gone unnoticed by traditional security tools that rely on a rules and signatures-based approach to threat detection. However, Darktrace’s Self-Learning AI enables it to detect the subtle deviations in a device’s behavior that could be indicative of an ongoing compromise.
Despite being newly deployed on a prospective customer’s network, Darktrace DETECT was able to identify unusual login attempts from geographically improbable locations, suspicious email rule updates, password changes, as well as the subsequent mounting of a phishing campaign, all before the customer’s trial of Darktrace had even begun.
When enabled in autonomous response mode, Darktrace RESPOND would be able to take swift preventative action against such activity as soon as it is detected, effectively shutting down the compromise and mitigating any subsequent phishing attacks.
With the full deployment of Darktrace’s suite of products, including Darktrace/Cloud and Darktrace/Email, customers can rest assured their critical data and systems are protected, even in the case of hybrid and multi-cloud environments.
Credit: Samuel Wee, Senior Analyst Consultant & Model Developer
Appendices
References
[2] https://www.upguard.com/blog/saas-security-risks
[4] https://learn.microsoft.com/en-us/powershell/module/exchange/disable-inboxrule?view=exchange-ps
[7] https://blog.knowbe4.com/check-your-email-rules-for-maliciousness
Darktrace Model Detections
Darktrace DETECT/Cloud and RESPOND Models Breached:
SaaS / Access / Unusual External Source for SaaS Credential Use
SaaS / Unusual Activity / Multiple Unusual External Sources for SaaS Credential
Antigena / SaaS / Antigena Unusual Activity Block (RESPOND Model)
SaaS / Compliance / New Email Rule
Antigena / SaaS / Antigena Significant Compliance Activity Block
SaaS / Compromise / Unusual Login and New Email Rule (Enhanced Monitoring Model)
Antigena / SaaS / Antigena Suspicious SaaS Activity Block (RESPOND Model)
SaaS / Compromise / SaaS Anomaly Following Anomalous Login (Enhanced Monitoring Model)
SaaS / Compromise / Unusual Login and Account Update
Antigena / SaaS / Antigena Suspicious SaaS Activity Block (RESPOND Model)
IoC – Type – Description & Confidence
hxxps://express.adobe[.]com/page/A9ZKVObdXhN4p/ - Domain – Probable Phishing Page (Now Defunct)
37.19.221[.]142 – IP Address – Unusual Login Source
35.174.4[.]92 – IP Address – Unusual Login Source
MITRE ATT&CK Mapping
Tactic - Techniques
INITIAL ACCESS, PRIVILEGE ESCALATION, DEFENSE EVASION, PERSISTENCE
T1078.004 – Cloud Accounts
DISCOVERY
T1538 – Cloud Service Dashboards
CREDENTIAL ACCESS
T1539 – Steal Web Session Cookie
RESOURCE DEVELOPMENT
T1586 – Compromise Accounts
PERSISTENCE
T1137.005 – Outlook Rules

Blog
Darktrace/Email in Action: Why AI-Driven Email Security is the Best Defense Against Sustained Phishing Campaigns
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Stopping the bad while allowing the good
Since its inception, email has been regarded as one of the most important tools for businesses, revolutionizing communication and allowing global teams to become even more connected. But besides organizations heavily relying on email for their daily operations, threat actors have also recognized that the inbox is one of the easiest ways to establish an initial foothold on the network.
Today, not only are phishing campaigns and social engineering attacks becoming more prevalent, but the level of sophistication of these attacks are also increasing with the help of generative AI tools that allow for the creation of hyper-realistic emails with minimal errors, effectively lowering the barrier to entry for threat actors. These diverse and stealthy types of attacks evade traditional email security tools based on rules and signatures, because they are less likely to contain the low-sophistication markers of a typical phishing attack.
In a situation where the sky is the limit for attackers and security teams are lean, how can teams equip themselves to tackle these threats? How can they accurately detect increasingly realistic malicious emails and neutralize these threats before it is too late? And importantly, how can email security block these threats while allowing legitimate emails to flow freely?
Instead of relying on past attack data, Darktrace’s Self-Learning AI detects the slightest deviation from a user’s pattern of life and responds autonomously to contain potential threats, stopping novel attacks in their tracks before damage is caused. It doesn’t define ‘good’ and ‘bad’ like traditional email tools, rather it understands each user and what is normal for them – and what’s not.
This blog outlines how Darktrace/Email™ used its understanding of ‘normal’ to accurately detect and respond to a sustained phishing campaign targeting a real-life company.
Responding to a sustained phishing attack
Over the course of 24 hours, Darktrace detected multiple emails containing different subjects, all from different senders to different recipients in one organization. These emails were sent from different IP addresses, but all came from the same autonomous system number (ASN).

The emails themselves had many suspicious indicators. All senders had no prior association with the recipient, and the emails generated a high general inducement score. This score is generated by structural and non-specific content analysis of the email – a high score indicates that the email is trying to induce the recipient into taking a particular action, which may lead to account compromise.
Additionally, each email contained a visually prominent link to a file storage service, hidden behind a shortened bit.ly link. The similarities across all these emails pointed to a sustained campaign targeting the organization by a single threat actor.


With all these suspicious indicators, many models were breached. This drove up the anomaly score, causing Darktrace/Email to hold all suspicious emails from the recipients’ inboxes, safeguarding the recipients from potential account compromise and disallowing the threats from taking hold in the network.
Imagining a phishing attack without Darktrace/Email
So what could have happened if Darktrace had not withheld these emails, and the recipients had clicked on the links? File storage sites have a wide variety of uses that allow attackers to be creative in their attack strategy. If the user had clicked on the shortened link, the possible consequences are numerous. The link could have led to a login page for unsuspecting victims to input their credentials, or it could have hosted malware that would automatically download if the link was clicked. With the compromised credentials, threat actors could even bypass MFA, change email rules, or gain privileged access to a network. The downloaded malware might also be a keylogger, leading to cryptojacking, or could open a back door for threat actors to return to at a later time.


The limits of traditional email security tools
Secure email gateways (SEGs) and static AI security tools may have found it challenging to detect this phishing campaign as malicious. While Darktrace was able to correlate these emails to determine that a sustained phishing campaign was taking place, the pattern among these emails is far too generic for specific rules as set in traditional security tools. If we take the characteristic of the freemail account sender as an example, setting a rule to block all emails from freemail accounts may lead to more legitimate emails being withheld, since these addresses have a variety of uses.
With these factors in mind, these emails could have easily slipped through traditional security filters and led to a devastating impact on the organization.
Conclusion
As threat actors step up their attacks in sophistication, prioritizing email security is more crucial than ever to preserving a safe digital environment. In response to these challenges, Darktrace/Email offers a set-and-forget solution that continuously learns and adapts to changes in the organization.
Through an evolving understanding of every environment in which it is deployed, its threat response becomes increasingly precise in neutralizing only the bad, while allowing the good – delivering email security that doesn’t come at the expense of business growth.