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January 2, 2023

Analyst's Guide to the ActiveAI Security Platform

Understand Darktrace's full functionality in preventing and detecting cyber threats, and how analysts can benefit from Darktrace's AI technology.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Gabriel Hernandez
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02
Jan 2023

On countless occasions, Darktrace has observed cyber-attacks disrupting business operations by using a vulnerable internet-facing asset as a starting point for infection. Finding that one entry point could be all a threat actor needs to compromise an entire organization. With the objective to prevent such vulnerabilities from being exploited, Darktrace’s latest product family includes Attack Surface Management (ASM) to continuously monitor customer attack surfaces for risks, high-impact vulnerabilities and potential external threats. 

An attack surface is the sum of exposed and internet-facing assets and the associated risks a hacker can exploit to carry out a cyber-attack. Darktrace / Attack Surface Management uses AI to understand what external assets belong to an organization by searching beyond known servers, networks, and IPs across public data sources. 

This blog discusses how Darktrace / Attack Surface Management could combine with Darktrace / NETWORK to find potential vulnerabilities and subsequent exploitation within network traffic. In particular, this blog will investigate the assets of a large Australian company which operates in the environmental sciences industry.   

Introducing ASM

In order to understand the link between PREVENT and DETECT, the core features of ASM should first be showcased.

Figure 1: The PREVENT/ASM dashboard.

When facing the landing page, the UI highlights the number of registered assets identified (with zero prior deployment). The tool then organizes the information gathered online in an easily assessable manner. Analysts can see vulnerable assets according to groupings like ‘Misconfiguration’, ‘Social Media Threat’ and ‘Information Leak’ which shows the type of risk posed to said assets.

Figure 2: The Network tab identifies the external facing assets and their hierarchy in a graphical format.

The Network tab helps analysts to filter further to take more rapid action on the most vulnerable assets and interact with them to gather more information. The image below has been filtered by assets with the ‘highest scoring’ risk.

Figure 3: PREVENT/ASM showing a high scoring asset.

Interacting with the showcased asset selected above allows pivoting to the following page, this provides more granular information around risk metrics and the asset itself. This includes a more detailed description of what the vulnerabilities are, as well as general information about the endpoint including its location, URL, web status and technologies used.

  Figure 4: Asset pages for an external web page at risk.

Filtering does not end here. Within the Insights tab, analysts can use the search bar to craft personalized queries and narrow their focus to specific types of risk such as vulnerable software, open ports, or potential cybersquatting attempts from malicious actors impersonating company brands. Likewise, filters can be made for assets that may be running software at risk from a new CVE. 

Figure 5: Insights page with custom queries to search for assets at risk of Log4J exploitation.

For each of the entries that can be read on the left-hand side, a query that could resemble the one on the top right exists. This allows users to locate specific findings beyond those risks that are categorized as critical. These broader searches can range from viewing the inventory as a whole, to seeing exposed APIs, expiring certificates, or potential shadow IT. Queries will return a list with all the assets matching the given criteria, and users can then explore them further by viewing the asset page as seen in Figure 4.

Compromise Scenario

Now that a basic explanation of PREVENT/ASM has been given, this scenario will continue to look at the Australian customer but show how Darktrace can follow a potential compromise of an at-risk ASM asset into the network. 

Having certain ports open could make it particularly easy for an attacker to access an internet-facing asset, particularly those sensitive ones such as 3389 (RDP), 445 (SMB), 135 (RPC Epmapper). Alternatively, a vulnerable program with a well-known exploitation could also aid the task for threat actors.

In this specific case, PREVENT/ASM identified multiple external assets that belonged to the customer with port 3389 open. One of these assets can be labelled as ‘Server A'. Whilst RDP connections can be protected with a password for a given user, if those were weak to bruteforce, it could be an easy task for an attacker to establish an admin session remotely to the victim machine.

Figure 6: Insights tab query filtering for open RDP port 3389.

N or zero-day vulnerabilities associated with the protocol could also be exploited; for example, CVE-2019-0708 exploits an RCE vulnerability in Remote Desktop where an unauthenticated attacker connects to the target system using RDP and sends specially crafted requests. This vulnerability is pre-authentication and requires no user interaction. 

Certain protocols are known to be sensitive according to the control they provide on a destination machine. These are developed for administrative purposes but have the potential to ease an attacker’s job if accessible. Thanks to PREVENT/ASM, security teams can anticipate such activity by having visibility over those assets that could be vulnerable. If this RDP were successfully exploited, DETECT/Network would then highlight the unusual activity performed by the compromised device as the attacker moved through the kill chain.  

There are several models within Darktrace which monitor for risks against internet facing assets. For example, ‘Server A’ which had an open 3389 port on ASM registered the following model breach in the network:

Figure 7: Breach log showing Anomalous Server Activity / New Internet Facing System model for ‘Server A’.

A model like this could highlight a misconfiguration that has caused an internal device to become unexpectedly open to the internet. It could also suggest a compromised device that has now been opened to the internet to allow further exploitation. If the result of a sudden change, such an asset would also be detected by ASM and highlighted within the ‘New Assets’ part of the Insights page. Ultimately this connection was not malicious, however it shows the ability for security teams to track between PREVENT to DETECT and verify an initial compromise.  

A mock scenario can take this further. Using the continued example of an open port 3389 intrusion, new RDP cookies may be registered (perhaps even administrative). This could enable further lateral movement and eventual privilege escalation. Various DETECT models would highlight actions of this nature, two examples are below:

Figure 8: RDP Lateral Movement related model breaches on customer.

Alongside efforts to move laterally, Darktrace may find attempts at reconnaissance or C2 communication from compromised internet facing devices by looking at Darktrace DETECT model breaches including ‘Network Scan’, ‘SMB Scanning’ and ‘Active Directory Reconnaissance’. In this case the network also saw repeated failed internal connections followed by the ‘LDAP Brute-Force Activity model’ around the same time as the RDP activity. Had this been malicious, DETECT would then continue to provide visibility into the C2 and eventual malware deployment stages. 

With the combined visibility of both tools, Darktrace users have support for greater triage across the whole kill chain. For customers also using RESPOND, actions will be taken from the DETECT alerting to subsequently block malicious activity. In doing so, inputs will have fed across the whole Cyber AI Loop by having learnt from PREVENT, DETECT and RESPOND.

This feed from the Cyber AI Loop works both ways. In Figure 9, below, a DETECT model breach shows a customer alert from an internet facing device: 

Figure 9: Model breach on internet-facing server.

This breach took place because an established server suddenly started serving HTTP sessions on a port commonly used for HTTPS (secure) connections. This could be an indicator that a criminal may have gained control of the device and set it to listen on the given port and enable direct connection to the attacker’s machine or command and control server. This device can be viewed by an analyst in its Darktrace PREVENT version, where new metrics can be observed from a perspective outside of the network.

Figure 10: Assets page for server. PREVENT shows few risks for this asset. 

This page reports the associated risks that could be leveraged by malicious actors. In this case, the events are not correlated, but in the event of an attack, this backwards pivoting could help to pinpoint a weak link in the chain and show what allowed the attacker into the network. In doing so this supports the remediation and recovery process. More importantly though, it allows organizations to be proactive and take appropriate security measures required before it could ever be exploited.

Concluding Thoughts

The combination of Darktrace / Attack Surface Management with Darktrace / NETWORK provides wide and in-depth visibility over a company’s infrastructure. Through the Darktrace platform, this coverage is continually learning and updating based on inputs from both. ASM can show companies the potential weaknesses that a cybercriminal could take advantage of. In turn this allows them to prioritize patching, updating, and management of their internet facing assets. At the same time, Darktrace will show the anomalous behavior of any of these internet facing devices, enabling security teams or respond to stop an attack. Use of these tools by an analyst together is effective in gaining informed security data which can be fed back to IT management. Leveraging this allows normal company operations to be performed without the worry of cyber disruption.

Credit to: Emma Foulger, Senior Cyber Analyst at Darktrace

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Gabriel Hernandez

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June 9, 2026

Healthcare’s OT Cybersecurity Gap: Why Hospitals Must Make the Same Security Investments as Regulated Critical Infrastructures

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Rethinking the healthcare attack surface

When most people think about Operational Technology (OT) cybersecurity, they think about oil & gas pipelines, utilities, manufacturing plants, or power grids. However, hospitals & healthcare systems have quickly become a point of focus in the OT cybersecurity community as they do employ a variety of OT in the form of IoMT (Internet of Medical Things) networked devices such as: infusion pumps, imaging systems, patient monitoring equipment, laboratory systems, and traditional industrial control systems (ICS) in the form of smart building management systems (BMS) and even on site power generation control systems. 

These healthcare environments are no longer just traditional IT ecosystems, they are cyber-physical environments where disruption can directly impact patient care, operational continuity, and ultimately patient safety.

The OT cybersecurity expertise gap in healthcare organizations

Our research in the OT cybersecurity space revealed a concerning trend. Many hospitals and healthcare networks lack dedicated OT cybersecurity teams, OT security full time employees (FTE) and even OT expertise in the form of OT security certifications when compared to other critical infrastructure sectors.

On the other hand, within industries such as energy and manufacturing, we encounter more mature OT security programs that employ full time employees  dedicated to OT cybersecurity with OT security certifications and expertise to secure industrial and operational environments and lead investment in OT security processes and technology.

When reviewing the top 20 U.S. Hospitals by market cap, given what is publicly available on LinkedIn, only one FTE with an OT cybersecurity certification was found. The certifications that were searched for include: GIAC GICSP, GIAC GRID, GIAC GCIP and all ISA/IEC 62443 certifications. When replicating this same search across the top 20 utility providers in the US, 73 FTEs with OT related certifications were identified. As a control group, we looked within financial services, an industry NOT expected to have OT systems worth investing in FTEs to protect. However, the top 20 US financial institutions had 18 FTEs with OT related certifications. 

What these findings reveal

Overall, the findings regarding healthcare investment in OT security FTEs are surprising given how operationally dependent modern healthcare has become on OT. So why aren't hospitals investing in OT security personnel at the rate of peer critical infrastructures? It could just be lack of awareness; however, there are other, more plausible reasons.  

Based on historical trends in cyber incidents within the healthcare space, one could speculate that there is significantly greater likelihood of being victim to an attack that  focuses on extortion or data theft rather than an attack on specific OT systems. The amount of ransomware events incurred in healthcare, that historically do not target OT systems, may divert attention and security investment to the parts of the attack surface most likely to be targeted by ransomware. Additionally, data theft is a relevant threat objective for hospitals given PHI, PCI and PII, and data theft does not traditionally align with attacks targeting OT.  

However, with focused investment to address data theft and with adversaries new capability to string together chains of vulnerabilities of different severity scores using advancements in AI, we could be entering a threat landscape where adversaries pivot their tactics to target exposed and under protected devices and systems like OT. For example, although not a patient records database, predominant IOMT protocols HL7 and DICOM are unencrypted plaintext protocols and unless encrypted it is very simple for adversaries, who are sniffing traffic, to identify protected health information (PHI) in these communication protocols.

Why OT cybersecurity expertise can be effective for healthcare organizations

The convergence of IT, OT, and IoMT is already here, and threat actors are increasingly aware of the operational vulnerabilities that come with it. Additionally, as AI solutions such as agentic or generative applications are adopted and deployed, the attack surface will continue to change as permissions, and new connections will exist to support AI efficiency. From a cybersecurity standpoint, the reality is that many healthcare organizations are still working to establish consistent visibility and governance across their enterprise-connected devices and systems as their attack surface is changing in real time.  As the healthcare sector remains a significant target for cyber-attacks, hospitals would be well advised to begin addressing their operational environments OT as a critical component of their attack surface and invest in securing them first with people, then process and technology. 

What can healthcare organizations do to secure their OT

Including OT in current cybersecurity processes such as red teaming and testing incident response plans that take OT into account alongside building dedicated OT security capabilities including improving OT network visibility, leveraging OT network anomaly detection, micro-segmentation, and secure remote access will become essential steps in strengthening healthcare resilience. 

However, before any of the above processes or investments in technology can be made, these healthcare organizations, like the other critical infrastructure sectors, need to invest in the people with the experience in OT security to lead, implement, manage and audit the investment in OT cybersecurity technology and processes.  In cases where headcount cannot be added, investment in OT security certifications, such as the ones listed in this article, and participation on OT security events focused on practitioner training for existing cybersecurity employees can move the needle in terms of bringing OT expertise to the existing team.  

In an industry where uptime and safety are as mission critical as they are for a power utility, OT cybersecurity FTEs can no longer be viewed as optional for healthcare organizations and must become part of the foundation of modern healthcare cybersecurity strategy. 

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Daniel Simonds
Director of Operational Technology

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June 9, 2026

Always On, Always Defending: Inside the AI-Driven SOC

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Today’s SOC: A system under pressure

The SOC has been described as the:

  • Control center for security systems management  
  • Operations center for log analysis and alert response
  • Command center for network monitoring and investigation

But the CISO at a manufacturer of industrial power solutions says today’s SOC is far more dynamic:

“The SOC is an active player in a never-ending chess match where the pieces are always moving, the rules are constantly changing, and we’re continuously adjusting our tactical and strategic approaches to keep up.”

This has created a balancing act for cybersecurity professionals:

  • Support expanding digital estates to fuel innovation…or risk limiting business growth
  • Stop advanced cyberattacks at scale…or risk severe financial and reputational impacts

But balancing these responsibilities is increasingly difficult. Attackers are operating at machine speed and scale using sophisticated, adaptive techniques that overwhelm teams and bypass legacy defenses. At the same time, more than half of cybersecurity teams are understaffed, and 65% have unfilled cybersecurity positions (ISACA).

“The SOC is hitting its breaking point,” admits the VP of IT at a U.S.-based risk management services provider.”

“That’s the hard reality,” affirms a Chief Digital and Technology Officer at a North American financial services organization. “SOC teams are drowning in alerts, wasting time researching the most benign incidents while missing critical threats.”

Traditional tools lack the context and autonomous reasoning needed to determine which ones are truly dangerous, requiring analysts to manually review and respond. But with thousands of alerts hitting SOCs daily, the task exceeds human capacity, with recent industry research revealing that 40% to 42% of security alerts now go uninvestigated.

“Our old governance models of throwing bodies at it, that’s not going to work,” says the Group CIO of a multinational holding company. “Attackers move at machine speed, and our defenses have to operate at the same pace. Using AI for cybersecurity is the only way to do that.”

Why AI is essential

AI is about speed, scale, and context.

SOC teams are still expected to find the proverbial “needle in a haystack”, but the haystack keeps growing. As digital infrastructures expand and threat actors use AI to rapidly scale attacks and exploit vulnerabilities, success isn’t about keeping up but changing the approach.

This is where AI comes in, enabling security teams to operate at machine speed and scale by:

  • Analyzing vast amounts of data and correlating signals across domains within seconds
  • Detecting possible threats in real time and taking immediate action to mitigate risk
  • Prioritizing threats by severity and uncovering contextual details for rapid triage

The power of AI isn’t theoretical; it is transforming how today’s businesses operate.

The Chief Digital and Technology Officer at a financial services firm says within a single month of using Darktrace, the solution tracked billions of network events, autonomously investigated tens of millions of those incidents, and added the equivalent of 1,000 analyst hours of investigation. It also found threats that bypassed traditional tools, autonomously responding to contain or disrupt the threat on over 30,000 emails, including 18,000 the firm’s native email filter missed.

When Darktrace says it “takes action on a threat,” it generally means its platform can move beyond just detecting suspicious activity and automatically respond to contain or disrupt the threat—such as isolating a device, slowing or blocking suspicious network traffic, disabling risky user activity, or triggering security workflows—depending on how the system is configured.

AI isn’t about displacing humans.

AI is a powerful tool for handling large-scale data analysis, pattern detection, and repetitive tasks, but it cannot replace human critical thinking. By removing mindless work that does not require judgment, AI frees analysts to focus on what humans do best: applying reasoning, context, and sound decision-making to complex threats.

“AI is a workforce maximizer,” says the Chief Digital and Technology Officer. “It augments our team by monitoring and detecting threats at a scale beyond human capacity while providing the critical context we need to make faster, more confident decisions.

Rather than replacing people, AI is changing how security professionals work. Analysts can reclaim time previously spent on tedious, manual triage to focus on higher priorities and proactive initiatives like advanced threat hunting, strategic risk management, and security enablement and training.

“Aside from risk mitigation, our biggest ROI is in efficiency,” says the Head of Security at global business services provider. “What used to take 90% of our investigation time is now handled automatically, so we can focus on the final 10%, which requires critical thinking."

For SOC teams under pressure, the impact can be transformative, with security leaders reporting significant real-world outcomes using Darktrace Self-Learning AITM, including:

  • Phishing emails reduced by 99%
  • 1 million+ emails autonomously analyzed each month, with no email-based incidents reported
  • Potential threats autonomously neutralized in under four seconds, on average  
  • 99% of investigations conducted autonomously, surfacing only the high-priority 1% of threats for analyst review

How AI optimizes the SOC

To protect the modern enterprise, you absolutely need the right tools,” says CTO at leading European fashion brand. “Without them you’re a victim. With them, you’re a defender. AI and the machine speed detect/response it enables makes it the most critical tool.”

Replacing chaos with clarity and control  

It’s important to note that different AI solutions address different needs. Companies should clearly understand their specific use case and select the solution that best aligns with their goals, requirements, and operational needs.  

When it comes to choosing cybersecurity in a machine-speed threat landscape, time is the most valuable resource. Organizations require AI that can move from insight to action by:

  • Learning an organization’s unique behavioral patterners
  • Correlating signals across domains to detect anomalous activity
  • Prioritizing events and autonomously responding at scale to the vast majority
  • Quarantining high-impact threats until the SOC can investigate
  • Arming analysts with deep, contextual information to accelerate investigations

“Darktrace AI gives us threat detections based on facts, not guesses,” says the Group CIO. “It moves the SOC beyond alert overload to confident, informed decision-making. When Darktrace flags something, we pay attention. False positives are very rare, so we act with speed and confidence without second-guessing.”

Replacing anxiety with confidence and peace of mind

Every missed alert can have real-world consequences.

The strain of maintaining constant vigilance at scale without holistic visibility and automation is taking its toll on security professionals: 66% report increased stress, and nearly half say it’s the reason they’re leaving the field (ISACA).

The CIO at a professional sports organization says that’s not surprising: “If you don’t know what’s going on, anything could be happening. Operating with that level of uncertainty and control is incredibly stressful.”

AI gives SOCs the power to be proactive by unifying telemetry across network, email, identity, and cloud environments to provide a complete picture and a stronger foundation for action. The benefits for analysts, both personally and professionally, are significant:

  • Achieve greater work-life balance: “Knowing that Darktrace has our backs 24/7 and will take immediate action to stop threats  means we can now work normal hours and take vacations without worrying,” says the Chief Digital and Technology Officer.
  • Feel in control with deeper insights: “It not only stops and quarantines threats but also provides the deep context we need to quickly investigate and respond,” explains the Head of Security.  
  • Gain confidence the business is protected 24/7: “We can sleep at night. With Darktrace I’m confident that even with a small team we can protect the business 24/7,” adds the former retail CIO.

The modern SOC: A system of balance

Elevated to a core pillar of business strategy, the modern SOC is now considered:

  • The nerve center of cyber risk and proactive defense
  • The AI-powered command center for operational resilience
  • The strategic hub for contextual decision-making at scale

The SOC has evolved from a reactive center responsible for managing systems into a proactive, frontline defender and strategic business enabler—integral to innovation and growth.

AI is the key to balancing these responsibilities.

“We can only grow as fast as we can secure the business,” says the Head of Security. “AI gives us the speed, scale, and confidence to do both.”

*Metrics are based on the customer’s interview, data and sourced from its monthly Cyber AI Insights reporting.

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