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April 7, 2020

Four Ways Cyber-Criminals Fly Under the Radar

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07
Apr 2020
Learn how cyber criminals evade detection. Darktrace analyses the four ways they operate under the radar. Read here to stay vigilant against cyber attacks.

The challenge of reliably attributing cyber-threats has amplified in recent years, as adversaries adopt a collection of techniques to ensure that even if their attacks are caught, they themselves escape detection and avoid punishment.

Detecting a threat is, of course, a very different technical challenge compared to tracing that activity back to a human operator. Nevertheless, at some point after the dust has settled, during the post-hoc incident analysis for example, someone somewhere may need to know who the suspects are. And in spite of all of our other advances, and also some recent successes in attributing offensive and cyber-criminal acts, only three out of every 100,000 cyber-crimes are prosecuted. Put simply, this is still an unsolved set of problems. Many of the successes we do have can be attributed more to operational security fails on the criminals’ end than any other active approaches. In fact, some recent trends have actually made reliable attribution even more challenging.

The four cyber-threat trends that make attribution difficult

There are four related trends in how threat-actors can procure and obtain attack capabilities that have resulted in an increase in complexity when attempting to reliably identify Tools, Techniques, and Procedures (TTPs) and attributing them to distinct threat-actors.

A Cybercrime-as-a-Service economy and supply chain allowing cyber-criminals to mix and match off the shelf offensive cyber capabilities.

Expansion of ‘Living off the Land’ (LoL) tool usage by threat-actors to evade traditional, signature-based security defenses, and to obfuscate their activity.

While Code Reuse has always existed in the hacker community, copying nation-state-grade attack code has recently become possible.

The barrier to entry for criminally motivated operators has been lowered, providing the means for less technical criminals, who are only limited by time and their imagination.

Figure 1: The four cyber-threat trends

Threat-actors can mix and match attack tools, creating attack stacks that can be tailored for a variety of campaigns.

Between a professional marketplace of cyber-crime tools and services, the increasing adoption of ‘Living off the Land’ techniques, and the reusing of code leaked from nation-state intelligence services, threat-actors with even the most limited technical ability can conduct highly sophisticated criminal campaigns. Prospective cyber-criminals now have four primary types of attack tools to choose from – with three of them brand new or greatly enhanced. Even more importantly, these threat-actors can mix and match attack tools, creating tactically flexible attack stacks that can be tailored for a variety of campaigns against a diverse set of victims.

Off the shelf attacks

The burgeoning and increasingly professional Cybercrime-as-a-Service market (estimated at $1.6B) provides a thriving marketplace of microservices, attack code, and attack platforms. Anyone with a motive and enough bitcoin and enthusiasm can become the next ‘cyber Don Corleone’. Many of these services offer dedicated account management and professional support 24 hours a day. The commercialization of the cyber-crime supply chain has raised the barrier to entry for Cybercrime-as-a-Service vendors, while at the same time lowering it for cyber-criminal operators.

Living off the Land

‘Living off the Land’ (LoL) and “malware-less” attacks have been on the rise for some time now. What makes these attack methods so dangerous is that they leverage standard operating system tools to conduct their nefarious business, making signature-based approaches that look for malware heuristics ineffective – including signature-based Intrusion Protection Systems.

These attacks in particular demonstrate the need for an approach to cyber security that goes beyond looking at what malware is being used. Rather than relying on static blacklists, security teams are instead turning to a more sophisticated approach that learns ‘normal’ for every user and device across an entire business. From that evolving baseline, this approach to defense can identify and contain anomalous activity indicative of a cyber-threat – all in real time.

Code reuse and repurpose

What is new, and unprecedented, is that cyber-criminals are gaining access to intelligence and nation-state grade attack code.

Hackers have always begged, borrowed, and stolen code from others, including attack code – just two notable examples include the Zeus trojan and RIG exploit kit code leaks that provided the code base for much of the current generation of threats. What is new and unprecedented is that, whether through malice or incompetence, cyber-criminals are gaining access to intelligence and nation-state grade attack code. The Shadowbroker leaks that resulted in Wannacry is one recent example of this trend, and one we expect to accelerate – especially with intelligence services actively outing each other’s methods.

Custom and bespoke techniques

The practice of hackers creating their own tools and researching their own exploits has a long and hallowed tradition, with headline-grabbing zero-days becoming more and more common. Nation-state actors in particular often make a distinction between attack operators and attack code developers, with the ability to request tailored and bespoke code and tools – not unlike the model that has been replicated in the Cybercrime-as-a-Service market. Even when developing custom tools, threat-actors frequently integrate code and exploits from other parties.

Figure 2: The four main attack tool types

When determining who is actually behind these attacks, though, what is most important is the ability to combine all four types of attack tools – this provides a further layer of obfuscation against methods that rely on pattern matching for detection whilst causing additional confusion for would-be investigators. An attacker can use any combination and variation of these tool types to create a different “Chimera” attack stack – making it that much more difficult to identify who is really the operator. Telling apart the operator from the Cybercrime-as-a-Service vendor, for example, is difficult when most of the TTPs that are evaluated are technical and derive from the tooling.

Figure 3: The TTP and Attribution Confusion Chain

Conclusion

As the challenge of attribution intensifies, our focus must turn to defending against cyber-attacks themselves.

The combination of the four threat trends outlined above has lowered the barrier to entry for criminally motivated operators. Less technical adversaries are now able to launch attacks at a speed and scale previously confined to the most organized and well-financed cyber-criminal rings. This change in circumstances has made attribution of offensive cyber activity drastically more complex, and it may be some time before the prosecution rate for cyber-crime gets good enough that it can act as a greater disincentive.

As the challenge of attribution intensifies, our focus must turn to defending against cyber-attacks themselves. You may not ever know who is attacking you, but if you can successfully thwart the full range of threats, new and old, your organization can continue to operate as normal.

Fortunately, defenders’ abilities to detect and respond to cyber-threats have significantly advanced in recent years, thanks to the latest developments in AI and machine learning. Over 3,500 organizations now rely on Cyber AI to detect and contain cyber-threats – whether attackers use pre-existing OS tools to masquerade their attacks or use bespoke and entirely new techniques to bypass rules and signatures. When a threat is identified, AI can respond autonomously by enforcing a user or device’s ‘pattern of life’, allowing ‘business as usual’ whilst ensuring the organization is protected from harm.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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Oliver Rochford
Technical Director
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January 31, 2025

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Reimagining Your SOC: Overcoming Alert Fatigue with AI-Led Investigations  

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The efficiency of a Security Operations Center (SOC) hinges on its ability to detect, analyze and respond to threats effectively. With advancements in AI and automation, key early SOC team metrics such as Mean Time to Detect (MTTD) have seen significant improvements:

  • 96% of defenders believing AI-powered solutions significantly boost the speed and efficiency of prevention, detection, response, and recovery.
  • Organizations leveraging AI and automation can shorten their breach lifecycle by an average of 108 days compared to those without these technologies.

While tool advances have improved performance and effectiveness in the detection phase, this has not been as beneficial to the next step of the process where initial alerts are investigated further to determine their relevance and how they relate to other activities. This is often measured with the metric Mean Time to Analysis (MTTA), although some SOC teams operate a two-level process with teams for initial triage to filter out more obviously uninteresting alerts and for more detailed analysis of the remainder. SOC teams continue to grapple with alert fatigue, overwhelmed analysts, and inefficient triage processes, preventing them from achieving the operational efficiency necessary for a high-performing SOC.

Addressing this core inefficiency requires extending AI's capabilities beyond detection to streamline and optimize the following investigative workflows that underpin effective analysis.

Challenges with SOC alert investigation

Detecting cyber threats is only the beginning of a much broader challenge of SOC efficiency. The real bottleneck often lies in the investigation process.

Detection tools and techniques have evolved significantly with the use of machine learning methods, improving early threat detection. However, after a detection pops up, human analysts still typically step in to evaluate the alert, gather context, and determine whether it’s a true threat or a false alarm and why. If it is a threat, further investigation must be performed to understand the full scope of what may be a much larger problem. This phase, measured by the mean time to analysis, is critical for swift incident response.

Challenges with manual alert investigation:

  • Too many alerts
  • Alerts lack context
  • Cognitive load sits with analysts
  • Insufficient talent in the industry
  • Fierce competition for experienced analysts

For many organizations, investigation is where the struggle of efficiency intensifies. Analysts face overwhelming volumes of alerts, a lack of consolidated context, and the mental strain of juggling multiple systems. With a worldwide shortage of 4 million experienced level two and three SOC analysts, the cognitive burden placed on teams is immense, often leading to alert fatigue and missed threats.

Even with advanced systems in place not all potential detections are investigated. In many cases, only a quarter of initial alerts are triaged (or analyzed). However, the issue runs deeper. Triaging occurs after detection engineering and alert tuning, which often disable many alerts that could potentially reveal true threats but are not accurate enough to justify the time and effort of the security team. This means some potential threats slip through unnoticed.

Understanding alerts in the SOC: Stopping cyber incidents is hard

Let’s take a look at the cyber-attack lifecycle and the steps involved in detecting and stopping an attack:

First we need a trace of an attack…

The attack will produce some sort of digital trace. Novel attacks, insider threats, and attacker techniques such as living-off-the-land can make attacker activities extremely hard to distinguish.

A detection is created…

Then we have to detect the trace, for example some beaconing to a rare domain. Initial detection alerts being raised underpin the MTTD (mean time to detection). Reducing this initial unseen duration is where we have seen significant improvement with modern threat detection tools.

When it comes to threat detection, the possibilities are vast. Your initial lead could come from anything: an alert about unusual network activity, a potential known malware detection, or an odd email. Once that lead comes in, it’s up to your security team to investigate further and determine if this is this a legitimate threat or a false alarm and what the context is behind the alert.

Investigation begins…

It doesn’t just stop at a detection. Typically, humans also need to look at the alert, investigate, understand, analyze, and conclude whether this is a genuine threat that needs a response. We normally measure this as MTTA (mean time to analyze).

Conducting the investigation effectively requires a high degree of skill and efficiency, as every second counts in mitigating potential damage. Security teams must analyze the available data, correlate it across multiple sources, and piece together the timeline of events to understand the full scope of the incident. This process involves navigating through vast amounts of information, identifying patterns, and discerning relevant details. All while managing the pressure of minimizing downtime and preventing further escalation.

Containment begins…

Once we confirm something as a threat, and the human team determines a response is required and understand the scope, we need to contain the incident. That's normally the MTTC (mean time to containment) and can be further split into immediate and more permanent measures.

For more about how AI-led solutions can help in the containment stage read here: Autonomous Response: Streamlining Cybersecurity and Business Operations

The challenge is not only in 1) detecting threats quickly, but also 2) triaging and investigating them rapidly and with precision, and 3) prioritizing the most critical findings to avoid missed opportunities. Effective investigation demands a combination of advanced tools, robust workflows, and the expertise to interpret and act on the insights they generate. Without these, organizations risk delaying critical containment and response efforts, leaving them vulnerable to greater impacts.

While there are further steps (remediation, and of course complete recovery) here we will focus on investigation.

Developing an AI analyst: How Darktrace replicates human investigation

Darktrace has been working on understanding the investigative process of a skilled analyst since 2017. By conducting internal research between Darktrace expert SOC analysts and machine learning engineers, we developed a formalized understanding of investigative processes. This understanding formed the basis of a multi-layered AI system that systematically investigates data, taking advantage of the speed and breadth afforded by machine systems.

With this research we found that the investigative process often revolves around iterating three key steps: hypothesis creation, data collection, and results evaluation.

All these details are crucial for an analyst to determine the nature of a potential threat. Similarly, they are integral components of our Cyber AI Analyst which is an integral component across our product suite. In doing so, Darktrace has been able to replicate the human-driven approach to investigating alerts using machine learning speed and scale.

Here’s how it works:

  • When an initial or third-party alert is triggered, the Cyber AI Analyst initiates a forensic investigation by building multiple hypotheses and gathering relevant data to confirm or refute the nature of suspicious activity, iterating as necessary, and continuously refining the original hypothesis as new data emerges throughout the investigation.
  • Using a combination of machine learning including supervised and unsupervised methods, NLP and graph theory to assess activity, this investigation engine conducts a deep analysis with incidents raised to the human team only when the behavior is deemed sufficiently concerning.
  • After classification, the incident information is organized and processed to generate the analysis summary, including the most important descriptive details, and priority classification, ensuring that critical alerts are prioritized for further action by the human-analyst team.
  • If the alert is deemed unimportant, the complete analysis process is made available to the human team so that they can see what investigation was performed and why this conclusion was drawn.
Darktrace cyber ai analyst workflow, how it works

To illustrate this via example, if a laptop is beaconing to a rare domain, the Cyber AI Analyst would create hypotheses including whether this could be command and control traffic, data exfiltration, or something else. The AI analyst then collects data, analyzes it, makes decisions, iterates, and ultimately raises a new high-level incident alert describing and detailing its findings for human analysts to review and follow up.

Learn more about Darktrace's Cyber AI Analyst

  • Cost Savings Equivalent to adding 30 full-time Level 2 analysts without increasing headcount
  • Minimize Business Risk Takes on the busy work from human analysts and elevates a team’s overall decision making
  • Improve Security Outcomes Identifies subtle, sophisticated threats through holistic investigations

Unlocking an efficient SOC

To create a mature and proactive SOC, addressing the inefficiencies in the alert investigation process is essential. By extending AI's capabilities beyond detection, SOC teams can streamline and optimize investigative workflows, reducing alert fatigue and enhancing analyst efficiency.

This holistic approach not only improves Mean Time to Analysis (MTTA) but also ensures that SOCs are well-equipped to handle the evolving threat landscape. Embracing AI augmentation and automation in every phase of threat management will pave the way for a more resilient and proactive security posture, ultimately leading to a high-performing SOC that can effectively safeguard organizational assets.

Every relevant alert is investigated

The Cyber AI Analyst is not a generative AI system, or an XDR or SEIM aggregator that simply prompts you on what to do next. It uses a multi-layered combination of many different specialized AI methods to investigate every relevant alert from across your enterprise, native, 3rd party, and manual triggers, operating at machine speed and scale. This also positively affects detection engineering and alert tuning, because it does not suffer from fatigue when presented with low accuracy but potentially valuable alerts.

Retain and improve analyst skills

Transferring most analysis processes to AI systems can risk team skills if they don't maintain or build them and if the AI doesn't explain its process. This can reduce the ability to challenge or build on AI results and cause issues if the AI is unavailable. The Cyber AI Analyst, by revealing its investigation process, data gathering, and decisions, promotes and improves these skills. Its deep understanding of cyber incidents can be used for skill training and incident response practice by simulating incidents for security teams to handle.

Create time for cyber risk reduction

Human cybersecurity professionals excel in areas that require critical thinking, strategic planning, and nuanced decision-making. With alert fatigue minimized and investigations streamlined, your analysts can avoid the tedious data collection and analysis stages and instead focus on critical decision-making tasks such as implementing recovery actions and performing threat hunting.

Stay tuned for part 3/3

Part 3/3 in the Reimagine your SOC series explores the preventative security solutions market and effective risk management strategies.

Coming soon!

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About the author
Brittany Woodsmall
Product Marketing Manager, AI & Attack Surface

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January 29, 2025

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Inside the SOC

Bytesize Security: Insider Threats in Google Workspace

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What is an insider threat?

An insider threat is a cyber risk originating from within an organization. These threats can involve actions such as an employee inadvertently clicking on a malicious link (e.g., a phishing email) or an employee with malicious intent conducting data exfiltration for corporate sabotage.

Insiders often exploit their knowledge and access to legitimate corporate tools, presenting a continuous risk to organizations. Defenders must protect their digital estate against threats from both within and outside the organization.

For example, in the summer of 2024, Darktrace / IDENTITY successfully detected a user in a customer environment attempting to steal sensitive data from a trusted Google Workspace service. Despite the use of a legitimate and compliant corporate tool, Darktrace identified anomalies in the user’s behavior that indicated malicious intent.

Attack overview: Insider threat

In June 2024, Darktrace detected unusual activity involving the Software-as-a-Service (SaaS) account of a former employee from a customer organization. This individual, who had recently left the company, was observed downloading a significant amount of data in the form of a “.INDD” file (an Adobe InDesign document typically used to create page layouts [1]) from Google Drive.

While the use of Google Drive and other Google Workspace platforms was not unexpected for this employee, Darktrace identified that the user had logged in from an unfamiliar and suspicious IPv6 address before initiating the download. This anomaly triggered a model alert in Darktrace / IDENTITY, flagging the activity as potentially malicious.

A Model Alert in Darktrace / IDENTITY showing the unusual “.INDD” file being downloaded from Google Workspace.
Figure 1: A Model Alert in Darktrace / IDENTITY showing the unusual “.INDD” file being downloaded from Google Workspace.

Following this detection, the customer reached out to Darktrace’s Security Operations Center (SOC) team via the Security Operations Support service for assistance in triaging and investigating the incident further. Darktrace’s SOC team conducted an in-depth investigation, enabling the customer to identify the exact moment of the file download, as well as the contents of the stolen documents. The customer later confirmed that the downloaded files contained sensitive corporate data, including customer details and payment information, likely intended for reuse or sharing with a new employer.

In this particular instance, Darktrace’s Autonomous Response capability was not active, allowing the malicious insider to successfully exfiltrate the files. If Autonomous Response had been enabled, Darktrace would have immediately acted upon detecting the login from an unusual (in this case 100% rare) location by logging out and disabling the SaaS user. This would have provided the customer with the necessary time to review the activity and verify whether the user was authorized to access their SaaS environments.

Conclusion

Insider threats pose a significant challenge for traditional security tools as they involve internal users who are expected to access SaaS platforms. These insiders have preexisting knowledge of the environment, sensitive data, and how to make their activities appear normal, as seen in this case with the use of Google Workspace. This familiarity allows them to avoid having to use more easily detectable intrusion methods like phishing campaigns.

Darktrace’s anomaly detection capabilities, which focus on identifying unusual activity rather than relying on specific rules and signatures, enable it to effectively detect deviations from a user’s expected behavior. For instance, an unusual login from a new location, as in this example, can be flagged even if the subsequent malicious activity appears innocuous due to the use of a trusted application like Google Drive.

Credit to Vivek Rajan (Cyber Analyst) and Ryan Traill (Analyst Content Lead)

Appendices

Darktrace Model Detections

SaaS / Resource::Unusual Download Of Externally Shared Google Workspace File

References

[1]https://www.adobe.com/creativecloud/file-types/image/vector/indd-file.html

MITRE ATT&CK Mapping

Technqiue – Tactic – ID

Data from Cloud Storage Object – COLLECTION -T1530

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About the author
Vivek Rajan
Cyber Analyst
Your data. Our AI.
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