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April 7, 2020

Four Ways Cyber-Criminals Fly Under the Radar

Learn how cyber criminals evade detection. Darktrace analyses the four ways they operate under the radar. Read here to stay vigilant against cyber attacks.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Oliver Rochford
Technical Director
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07
Apr 2020

The challenge of reliably attributing cyber-threats has amplified in recent years, as adversaries adopt a collection of techniques to ensure that even if their attacks are caught, they themselves escape detection and avoid punishment.

Detecting a threat is, of course, a very different technical challenge compared to tracing that activity back to a human operator. Nevertheless, at some point after the dust has settled, during the post-hoc incident analysis for example, someone somewhere may need to know who the suspects are. And in spite of all of our other advances, and also some recent successes in attributing offensive and cyber-criminal acts, only three out of every 100,000 cyber-crimes are prosecuted. Put simply, this is still an unsolved set of problems. Many of the successes we do have can be attributed more to operational security fails on the criminals’ end than any other active approaches. In fact, some recent trends have actually made reliable attribution even more challenging.

The four cyber-threat trends that make attribution difficult

There are four related trends in how threat-actors can procure and obtain attack capabilities that have resulted in an increase in complexity when attempting to reliably identify Tools, Techniques, and Procedures (TTPs) and attributing them to distinct threat-actors.

A Cybercrime-as-a-Service economy and supply chain allowing cyber-criminals to mix and match off the shelf offensive cyber capabilities.

Expansion of ‘Living off the Land’ (LoL) tool usage by threat-actors to evade traditional, signature-based security defenses, and to obfuscate their activity.

While Code Reuse has always existed in the hacker community, copying nation-state-grade attack code has recently become possible.

The barrier to entry for criminally motivated operators has been lowered, providing the means for less technical criminals, who are only limited by time and their imagination.

Figure 1: The four cyber-threat trends

Threat-actors can mix and match attack tools, creating attack stacks that can be tailored for a variety of campaigns.

Between a professional marketplace of cyber-crime tools and services, the increasing adoption of ‘Living off the Land’ techniques, and the reusing of code leaked from nation-state intelligence services, threat-actors with even the most limited technical ability can conduct highly sophisticated criminal campaigns. Prospective cyber-criminals now have four primary types of attack tools to choose from – with three of them brand new or greatly enhanced. Even more importantly, these threat-actors can mix and match attack tools, creating tactically flexible attack stacks that can be tailored for a variety of campaigns against a diverse set of victims.

Off the shelf attacks

The burgeoning and increasingly professional Cybercrime-as-a-Service market (estimated at $1.6B) provides a thriving marketplace of microservices, attack code, and attack platforms. Anyone with a motive and enough bitcoin and enthusiasm can become the next ‘cyber Don Corleone’. Many of these services offer dedicated account management and professional support 24 hours a day. The commercialization of the cyber-crime supply chain has raised the barrier to entry for Cybercrime-as-a-Service vendors, while at the same time lowering it for cyber-criminal operators.

Living off the Land

‘Living off the Land’ (LoL) and “malware-less” attacks have been on the rise for some time now. What makes these attack methods so dangerous is that they leverage standard operating system tools to conduct their nefarious business, making signature-based approaches that look for malware heuristics ineffective – including signature-based Intrusion Protection Systems.

These attacks in particular demonstrate the need for an approach to cyber security that goes beyond looking at what malware is being used. Rather than relying on static blacklists, security teams are instead turning to a more sophisticated approach that learns ‘normal’ for every user and device across an entire business. From that evolving baseline, this approach to defense can identify and contain anomalous activity indicative of a cyber-threat – all in real time.

Code reuse and repurpose

What is new, and unprecedented, is that cyber-criminals are gaining access to intelligence and nation-state grade attack code.

Hackers have always begged, borrowed, and stolen code from others, including attack code – just two notable examples include the Zeus trojan and RIG exploit kit code leaks that provided the code base for much of the current generation of threats. What is new and unprecedented is that, whether through malice or incompetence, cyber-criminals are gaining access to intelligence and nation-state grade attack code. The Shadowbroker leaks that resulted in Wannacry is one recent example of this trend, and one we expect to accelerate – especially with intelligence services actively outing each other’s methods.

Custom and bespoke techniques

The practice of hackers creating their own tools and researching their own exploits has a long and hallowed tradition, with headline-grabbing zero-days becoming more and more common. Nation-state actors in particular often make a distinction between attack operators and attack code developers, with the ability to request tailored and bespoke code and tools – not unlike the model that has been replicated in the Cybercrime-as-a-Service market. Even when developing custom tools, threat-actors frequently integrate code and exploits from other parties.

Figure 2: The four main attack tool types

When determining who is actually behind these attacks, though, what is most important is the ability to combine all four types of attack tools – this provides a further layer of obfuscation against methods that rely on pattern matching for detection whilst causing additional confusion for would-be investigators. An attacker can use any combination and variation of these tool types to create a different “Chimera” attack stack – making it that much more difficult to identify who is really the operator. Telling apart the operator from the Cybercrime-as-a-Service vendor, for example, is difficult when most of the TTPs that are evaluated are technical and derive from the tooling.

Figure 3: The TTP and Attribution Confusion Chain

Conclusion

As the challenge of attribution intensifies, our focus must turn to defending against cyber-attacks themselves.

The combination of the four threat trends outlined above has lowered the barrier to entry for criminally motivated operators. Less technical adversaries are now able to launch attacks at a speed and scale previously confined to the most organized and well-financed cyber-criminal rings. This change in circumstances has made attribution of offensive cyber activity drastically more complex, and it may be some time before the prosecution rate for cyber-crime gets good enough that it can act as a greater disincentive.

As the challenge of attribution intensifies, our focus must turn to defending against cyber-attacks themselves. You may not ever know who is attacking you, but if you can successfully thwart the full range of threats, new and old, your organization can continue to operate as normal.

Fortunately, defenders’ abilities to detect and respond to cyber-threats have significantly advanced in recent years, thanks to the latest developments in AI and machine learning. Over 3,500 organizations now rely on Cyber AI to detect and contain cyber-threats – whether attackers use pre-existing OS tools to masquerade their attacks or use bespoke and entirely new techniques to bypass rules and signatures. When a threat is identified, AI can respond autonomously by enforcing a user or device’s ‘pattern of life’, allowing ‘business as usual’ whilst ensuring the organization is protected from harm.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Oliver Rochford
Technical Director

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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