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November 25, 2024

Why Artificial Intelligence is the Future of Cybersecurity

This blog explores the impact of AI on the threat landscape, the benefits of AI in cybersecurity, and the role it plays in enhancing security practices and tools.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Brittany Woodsmall
Product Marketing Manager, AI
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25
Nov 2024

Introduction: AI & Cybersecurity

In the wake of artificial intelligence (AI) becoming more commonplace, it’s no surprise to see that threat actors are also adopting the use of AI in their attacks at an accelerated pace. AI enables augmentation of complex tasks such as spear-phishing, deep fakes, polymorphic malware generation, and advanced persistent threat (APT) campaigns, which significantly enhances the sophistication and scale of their operations. This has put security professionals in a reactive state, struggling to keep pace with the proliferation of threats.

As AI reshapes the future of cyber threats, defenders are also looking to integrate AI technologies into their security stack. Adopting AI-powered solutions in cybersecurity enables security teams to detect and respond to these advanced threats more quickly and accurately as well as automate traditionally manual and routine tasks. According to research done by Darktrace in the 2024 State of AI Cybersecurity Report improving threat detection, identifying exploitable vulnerabilities, and automating low level security tasks were the top three ways practitioners saw AI enhancing their security team’s capabilities [1], underscoring the wide-ranging capabilities of AI in cyber.  

In this blog, we will discuss how AI has impacted the threat landscape, the rise of generative AI and AI adoption in security tools, and the importance of using multiple types of AI in cybersecurity solutions for a holistic and proactive approach to keeping your organization safe.  

The impact of AI on the threat landscape

The integration of AI and cybersecurity has brought about significant advancements across industries. However, it also introduces new security risks that challenge traditional defenses.  Three major concerns with the misuse of AI being leveraged by adversaries are: (1) the increase of novel social engineering attacks that are harder to detect and able to bypass traditional security tools,  (2) the ease of access for less experienced threat actors to now deliver advanced attacks at speed and scale and (3) the attacking of AI itself, to include machine learning models, data corpuses and APIs or interfaces.

In the context of social engineering, AI can be used to create more convincing phishing emails, conduct advanced reconnaissance, and simulate human-like interactions to deceive victims more effectively. Generative AI tools, such as ChatGPT, are already being used by adversaries to craft these sophisticated phishing emails, which can more aptly mimic human semantics without spelling or grammatical error and include personal information pulled from internet sources such as social media profiles. And this can all be done at machine speed and scale. In fact, Darktrace researchers observed a 135% rise in ‘novel social engineering attacks’ across Darktrace / EMAIL customers in 2023, corresponding to the widespread adoption and use of ChatGPT [2].  

Furthermore, these sophisticated social engineering attacks are now able to circumvent traditional security tools. In between December 21, 2023, and July 5, 2024, Darktrace / EMAIL detected 17.8 million phishing emails across the fleet, with 62% of these phishing emails successfully bypassing Domain-based Message Authentication, Reporting, and Conformance (DMARC) verification checks [2].  

And while the proliferation of novel attacks fueled by AI is persisting, AI also lowers the barrier to entry for threat actors. Publicly available AI tools make it easy for adversaries to automate complex tasks that previously required advanced technical skills. Additionally, AI-driven platforms and phishing kits available on the dark web provide ready-made solutions, enabling even novice attackers to execute effective cyber campaigns with minimal effort.

The impact of adversarial use of AI on the ever-evolving threat landscape is important for organizations to understand as it fundamentally changes the way we must approach cybersecurity. However, while the intersection of cybersecurity and AI can have potentially negative implications, it is important to recognize that AI can also be used to help protect us.

A generation of generative AI in cybersecurity

When the topic of AI in cybersecurity comes up, it’s typically in reference to generative AI, which became popularized in 2023. While it does not solely encapsulate what AI cybersecurity is or what AI can do in this space, it’s important to understand what generative AI is and how it can be implemented to help organizations get ahead of today’s threats.  

Generative AI (e.g., ChatGPT or Microsoft Copilot) is a type of AI that creates new or original content. It has the capability to generate images, videos, or text based on information it learns from large datasets. These systems use advanced algorithms and deep learning techniques to understand patterns and structures within the data they are trained on, enabling them to generate outputs that are coherent, contextually relevant, and often indistinguishable from human-created content.

For security professionals, generative AI offers some valuable applications. Primarily, it’s used to transform complex security data into clear and concise summaries. By analyzing vast amounts of security logs, alerts, and technical data, it can contextualize critical information quickly and present findings in natural, comprehensible language. This makes it easier for security teams to understand critical information quickly and improves communication with non-technical stakeholders. Generative AI can also automate the creation of realistic simulations for training purposes, helping security teams prepare for various cyberattack scenarios and improve their response strategies.  

Despite its advantages, generative AI also has limitations that organizations must consider. One challenge is the potential for generating false positives, where benign activities are mistakenly flagged as threats, which can overwhelm security teams with unnecessary alerts. Moreover, implementing generative AI requires significant computational resources and expertise, which may be a barrier for some organizations. It can also be susceptible to prompt injection attacks and there are risks with intellectual property or sensitive data being leaked when using publicly available generative AI tools.  In fact, according to the MIT AI Risk Registry, there are potentially over 700 risks that need to be mitigated with the use of generative AI.

Generative AI impact on cyber attacks screenshot data sheet

For more information on generative AI's impact on the cyber threat landscape download the Darktrace Data Sheet

Beyond the Generative AI Glass Ceiling

Generative AI has a place in cybersecurity, but security professionals are starting to recognize that it’s not the only AI organizations should be using in their security tool kit. In fact, according to Darktrace’s State of AI Cybersecurity Report, “86% of survey participants believe generative AI alone is NOT enough to stop zero-day threats.” As we look toward the future of AI in cybersecurity, it’s critical to understand that different types of AI have different strengths and use cases and choosing the technologies based on your organization’s specific needs is paramount.

There are a few types of AI used in cybersecurity that serve different functions. These include:

Supervised Machine Learning: Widely used in cybersecurity due to its ability to learn from labeled datasets. These datasets include historical threat intelligence and known attack patterns, allowing the model to recognize and predict similar threats in the future. For example, supervised machine learning can be applied to email filtering systems to identify and block phishing attempts by learning from past phishing emails. This is human-led training facilitating automation based on known information.  

Large Language Models (LLMs): Deep learning models trained on extensive datasets to understand and generate human-like text. LLMs can analyze vast amounts of text data, such as security logs, incident reports, and threat intelligence feeds, to identify patterns and anomalies that may indicate a cyber threat. They can also generate detailed and coherent reports on security incidents, summarizing complex data into understandable formats.

Natural Language Processing (NLP): Involves the application of computational techniques to process and understand human language. In cybersecurity, NLP can be used to analyze and interpret text-based data, such as emails, chat logs, and social media posts, to identify potential threats. For instance, NLP can help detect phishing attempts by analyzing the language used in emails for signs of deception.

Unsupervised Machine Learning: Continuously learns from raw, unstructured data without predefined labels. It is particularly useful in identifying new and unknown threats by detecting anomalies that deviate from normal behavior. In cybersecurity, unsupervised learning can be applied to network traffic analysis to identify unusual patterns that may indicate a cyberattack. It can also be used in endpoint detection and response (EDR) systems to uncover previously unknown malware by recognizing deviations from typical system behavior.

Types of AI in cybersecurity
Figure 1: Types of AI in cybersecurity

Employing multiple types of AI in cybersecurity is essential for creating a layered and adaptive defense strategy. Each type of AI, from supervised and unsupervised machine learning to large language models (LLMs) and natural language processing (NLP), brings distinct capabilities that address different aspects of cyber threats. Supervised learning excels at recognizing known threats, while unsupervised learning uncovers new anomalies. LLMs and NLP enhance the analysis of textual data for threat detection and response and aid in understanding and mitigating social engineering attacks. By integrating these diverse AI technologies, organizations can achieve a more holistic and resilient cybersecurity framework, capable of adapting to the ever-evolving threat landscape.

A Multi-Layered AI Approach with Darktrace

AI-powered security solutions are emerging as a crucial line of defense against an AI-powered threat landscape. In fact, “Most security stakeholders (71%) are confident that AI-powered security solutions will be better able to block AI-powered threats than traditional tools.” And 96% agree that AI-powered solutions will level up their organization’s defenses.  As organizations look to adopt these tools for cybersecurity, it’s imperative to understand how to evaluate AI vendors to find the right products as well as build trust with these AI-powered solutions.  

Darktrace, a leader in AI cybersecurity since 2013, emphasizes interpretability, explainability, and user control, ensuring that our AI is understandable, customizable and transparent. Darktrace’s approach to cyber defense is rooted in the belief that the right type of AI must be applied to the right use cases. Central to this approach is Self-Learning AI, which is crucial for identifying novel cyber threats that most other tools miss. This is complemented by various AI methods, including LLMs, generative AI, and supervised machine learning, to support the Self-Learning AI.  

Darktrace focuses on where AI can best augment the people in a security team and where it can be used responsibly to have the most positive impact on their work. With a combination of these AI techniques, applied to the right use cases, Darktrace enables organizations to tailor their AI defenses to unique risks, providing extended visibility across their entire digital estates with the Darktrace ActiveAI Security Platform™.

Credit to: Ed Metcalf, Senior Director Product Marketing, AI & Innovations - Nicole Carignan VP of Strategic Cyber AI for their contribution to this blog.

CISOs guide to buying AI white paper cover

To learn more about Darktrace and AI in cybersecurity download the CISO’s Guide to Cyber AI here.

Download the white paper to learn how buyers should approach purchasing AI-based solutions. It includes:

  • Key steps for selecting AI cybersecurity tools
  • Questions to ask and responses to expect from vendors
  • Understand tools available and find the right fit
  • Ensure AI investments align with security goals and needs
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Brittany Woodsmall
Product Marketing Manager, AI

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May 26, 2026

The CIP-015 Countdown: What Utilities Should Be Doing Before October 2028

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CIP-015 what you need to know

The electric sector already knows CIP-015 is coming. The better question is whether utilities are using the time before October 1, 2028 to build an Internal Network Security Monitoring program that is defensible, auditable, and operationally useful.

I have spent most of my OT cybersecurity career around the power sector, from early NERC CIP program work as an asset owner, to consulting with utilities ranging from small municipalities and rural cooperatives to some of the largest power companies in the country, to now working with technology that helps organizations improve visibility and detection across IT and OT. One lesson has been consistent across all of those roles: compliance is not just about having a control in place. It is about being able to prove the control works.

That is where CIP-015 becomes important.

The standard is not simply asking utilities to deploy a tool inside the Electronic Security Perimeter and call the job done. CIP-015 is about improving the probability of detecting anomalous or unauthorized network activity so that organizations can improve response and recovery from an attack. That purpose is directly stated in the standard itself. (NERC)

The real work between now and October 2028 is not just buying technology. It is building an INSM capability that can collect the right data, detect meaningful activity, support evaluation, retain the right evidence, and protect that evidence from unauthorized deletion or modification.

Why CIP-015 exists

CIP-015 exists because perimeter security alone does not solve the internal visibility problem.

For years, many CIP controls have focused heavily on access management, segmentation, patching, logging, training, and other security practices that help reduce the likelihood of unauthorized access. Those controls still matter. But they do not fully answer what happens after an attacker, insider, compromised vendor account, misused credential, or malicious activity is already operating inside a trusted environment.

NERC’s technical rationale explains that Internal Network Security Monitoring focuses on the collection and analysis of network communications inside a “trust zone,” such as an ESP. In other words, CIP-015 is not only about defending the edge. It is about understanding what is happening inside the environment once traffic is already within the trusted zone. (NERC)

That is the internal visibility gap utilities need to close.

Why traditional security monitoring does not fully satisfy CIP-015

One mistake utilities should avoid is assuming that existing security event monitoring automatically solves CIP-015.

Many organizations already have logging programs tied to CIP-007, SIEM use cases, host-level security events, authentication logs, malware alerts, and incident response workflows. Those capabilities remain valuable, but they are not the same as Internal Network Security Monitoring.

Security event monitoring often tells you what happened on or to a system. INSM is intended to help show what is happening between systems, across network communications, devices, connections, and internal traffic patterns. That distinction is especially important in OT environments where adversaries may use legitimate pathways, valid credentials, native protocols, remote access, engineering workstations, or trusted systems to move inside the environment.

CIP-015 pushes utilities toward a different level of visibility: not just “did a system log something,” but “can we see and evaluate anomalous or unauthorized activity occurring inside the ESP?”

What CIP-015 requires

At a high level, CIP-015-1 requires three core capabilities.

Requirement R1: Monitoring internal network activity  

First, under Requirement R1, Responsible Entities must implement, using a risk-based rationale, network data feeds to monitor network activity, including connections, devices, and network communications. They must also implement one or more methods to detect anomalous network activity using those feeds, and one or more methods to evaluate detected anomalous activity to determine further actions.

Requirement R2: Retaining INSM data for investigations

Second, under Requirement R2, entities must retain INSM data associated with anomalous network activity at least until the related evaluation and action are complete. The standard also notes that entities are not required to retain INSM data that is not relevant to detected anomalous activity.

Requirement R3: Protecting monitoring data from tampering

Third, under Requirement R3, entities must protect INSM data collected for R1 and retained for R2 from unauthorized deletion or modification.

Those requirements may sound straightforward, but implementation is where the challenge begins.

What should utilities be asking themselves for CIP-015?

  • Where are we collecting network data inside the ESP, and why are those feeds defensible?
  • What methods are we using to detect anomalous network activity?
  • How do we distinguish meaningful anomalous behavior from normal operational change?
  • Who evaluates detections, and how are decisions documented?
  • What data is retained, and how is it protected from unauthorized deletion or modification?
  • Can we produce evidence that proves this process has worked over time?

Those answers matter because auditors will not be looking for marketing claims. They will be looking for evidence.

Why anomaly detection is central to CIP-015 compliance

One of the most important parts of CIP-015 is also one of the easiest to oversimplify: the word anomalous.

NERC’s technical rationale provides useful context. It explains that, as used in CIP-015, “anomalous” refers to unexpected, undesired, unusual, or undetermined network traffic. It also makes clear that the term does not refer to any single proprietary technology commonly marketed as “anomaly detection.”

Understanding static baselines vs true anomaly detection

A static baseline is not the same thing as meaningful anomaly detection. If a platform observes traffic for a limited period of time, assumes that observed behavior is “normal,” and then flags future deviations without deeper context, the result can be noisy, brittle, and operationally frustrating.

In real OT environments, “normal” is not fixed. Maintenance windows, vendor access, failovers, engineering changes, testing activity, backup jobs, and operational shifts can all change behavior. Detection has to keep learning and understand context. Otherwise, the organization may end up with alerts that are technically anomalous but not practically useful.

CIP-015 is not just about producing anomalies. It is about producing meaningful detections that can be evaluated, documented, and acted upon.

What should utilities consider when looking for anomaly detection tools

Some technologies were built around behavioral analysis and anomaly detection long before CIP-015 existed. What practitioners should look for is if the technology behind the phrase can identify meaningful deviations, provide context, reduce noise, and support the evaluation and evidence expectations of the standard.

Utilities should be cautious of vendor positioning that treats “anomaly” as a simple compliance keyword. This is especially important when evaluating tools historically built around signature-based, threat-based, or rule-based detection methods that are now being positioned as anomaly detection because CIP-015 uses the term.

A platform does not solve CIP-015 simply because it can baseline traffic or generate alerts when something changes.

The question is not: Can this tool create alerts?

The question is: Can this tool identify meaningful anomalous activity with enough context, prioritization, and evidence to support evaluation and response?

Why evidence and audit readiness matter for CIP-015

In NERC CIP, the control is only part of the story. Evidence is the part that proves the control existed, worked, and was followed.

That is why CIP-015 readiness should not be treated as a simple deployment project. It should be treated as a compliance operations and evidence program.

What auditors will expect utilities to prove

For R1, examples of evidence include documentation of network data feeds and the risk-based rationale for selecting them, anomalous network detection events, INSM configuration settings, communication baselines or other detection methods, methods used to evaluate anomalous activity, and actions taken in response to detected anomalies.

For R2, evidence may include documentation of the retention process, system configurations, or system-generated reports showing retention timelines sufficient to support evaluation. For R3, evidence may include documentation showing how INSM data is protected from unauthorized deletion or modification.

Common evidence gaps that can create compliance risk

If an entity implements a platform that generates noisy detections, lacks context, does not retain the right data, cannot demonstrate how data is protected, or cannot produce useful audit evidence, the issue may not become obvious until much later. By then, an organization may discover during an audit that it cannot prove what it thought it had implemented.

That is a bad place to be.

CIP evidence gaps can create exposure that goes back over time, not just to the day the audit finding is discovered. This is why utilities need to validate the process early. Do not wait until an audit cycle to find out whether your INSM approach can stand up to scrutiny.

How utilities should prepare for CIP-015 before 2028

October 2028 may sound far away, but in utility planning terms, it is not.

Utilities should already be moving through a structured readiness process.

Assessing internal network visibility across trusted environments

Start with scope. Identify the applicable High and Medium Impact BES Cyber Systems, the relevant ESPs, and the environments where INSM requirements will apply. Then map current visibility. Where do you already have useful network monitoring? Where are you relying mostly on logs, perimeter controls, or assumptions? Where do you have limited east-west visibility inside trusted environments?

Building a defensible network data feed strategy

Next, define the network data feed strategy. CIP-015 requires a risk-based rationale, so the organization should be able to explain why specific feeds were selected and how they support detection of anomalous activity across relevant connections, devices, and communications.

Validating anomaly detection workflows

Then validate the detection method. This is where utilities need to go deeper than vendor claims. Ask how the platform identifies anomalous activity. Ask how it reduces noise. Ask what context is provided for evaluation. Ask how it handles changes in normal operations. Ask what evidence is retained and how that evidence can be produced.

Testing evidence retention and protection processes

After that, build the evaluation workflow. Who reviews detections? How are anomalies classified as benign, abnormal but not suspicious, suspicious, or potentially malicious? When does an event move into CIP-008 incident response? What documentation is created during that process?

Finally, test evidence production. Utilities should be able to show detection records, configuration settings, evaluation notes, response actions, retention records, and data protection controls before an auditor asks for them.

Where Darktrace Fits into CIP-015

This is where technology matters, but only as part of the broader program.

Darktrace was built on self-learning anomaly detection long before CIP-015 created a new compliance driver around anomalous network activity. Its value is rooted in continuous behavioral understanding, multiple analytical techniques, and the ability to identify meaningful deviations across complex IT and OT environments. That matters because CIP-015 requires more than basic alerting. It requires detection that supports evaluation, evidence, and action.

This IT and OT visibility is especially important in power utility environments. High and Medium Impact environments are not made up only of industrial protocols and field devices. Control centers, operational workstations, engineering workstations, servers, remote access systems, domain services, printers, and other enterprise-class assets often sit inside or adjacent to critical operational environments. A useful INSM capability should understand a wide range of communications across both IT and OT, not only traditional industrial protocols like Modbus, DNP3, or IEC 61850.

That distinction matters because “protocol support” can mean very different things. Identifying that a protocol is present is not the same as performing deeper packet analysis that can provide behavioral context, richer protocol understanding, and meaningful detection across the communications actually used inside the environment. For CIP-015, utilities should be asking whether a platform can help evaluate activity across both enterprise and industrial communications, because real power utility environments are rarely “OT-only.”

This is also why utilities should look carefully at how vendors use the word “anomaly.” Some platforms were designed around behavioral understanding and anomaly detection long before CIP-015 created a new compliance driver. Others may now be adopting the language because the standard uses the term. The difference matters. Utilities should ask whether the platform’s detection approach is foundational to the technology, or simply a new label applied to existing signature-based, threat-based, or rule-based methods.

In OT environments, detection quality matters. Utilities do not need more noise. They need visibility into internal communications, confidence in what is normal, context when something changes, and prioritization that helps security and operations teams focus on what matters.

A strong INSM program should help utilities move from raw monitoring to operational confidence. It should support east-west visibility, better anomaly evaluation, defensible evidence retention, protection of monitoring data, and alignment between compliance and security outcomes.

That is the right way to think about CIP-015.

Not as “deploy a tool and move on.”But as “build a capability that can be trusted, operated, and proven.”

CIP-015 is about proving your INSM capability works

The CIP-015 countdown is real, but the countdown itself is not the whole story.

The real story is what utilities do with the time that remains.

Organizations that treat CIP-015 as a checkbox may be able to say they deployed something. But organizations that treat it as an opportunity to close the internal visibility gap will gain something much more valuable: better detection, better response, better evidence, and stronger operational resilience.

The question utilities should be asking now is not whether they can produce more alerts before October 2028.

The question is whether they can prove their INSM capability actually works.

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About the author
Jeffrey Macre
Principal Industrial Security Solutions Architect

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Email

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May 26, 2026

Journey of a Threat: How Multi-Layered AI Works in Darktrace / EMAIL

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Darktrace / EMAIL is an implementation of the Darktrace methodology – a multi-layered AI system built into a single product. As with other Darktrace products, Darktrace / EMAIL learns the expected behaviours of an organization and its employees to identify novel threats and anomalous activity.

The diagram below represents the architecture of Darktrace / EMAIL’s multi-layered AI: a structured visualization of how intelligence is built, step by step, from raw data to actionable insight. Each layer plays a distinct role, feeding into the next: collecting data, understanding behaviour, analysing intent, making decisions, and presenting clear outcomes.

It all starts with an email

In this blog, we’ll follow a malicious email as it passes through the Darktrace / EMAIL system, showing exactly what happens as it travels through each layer of the pyramid, from basic data extraction to AI-powered metric creation, and finally deciding on any autonomous actions.

Let’s take this example email. As an end-user, you can see that this is an obvious extortion attempt where an adversary is threatening legal action if money isn’t paid within 24 hours, but how does Darktrace figure that out?

Part 1: Data Gathering

Processing of an email begins on point-of-transit for all inbound, outbound, or lateral emails. The first step is to extract information directly. This includes taking information from the headers (such as sending and receiving addresses, sender IP address, routing, and authentication protocols), as well as extraction of raw HTML and CSS data from the email itself.

This directly extracted information only allows for immediate surface level analysis, such as identifying signature-based attacks (known malicious addresses / domains), but is insufficient for identifying novel threats, complex attacks, or potential email or vendor compromise. This is where Darktrace’s AI analysis shines.

In this example, the SPF, DKIM, and DMARC authentication all passed successfully, showing that even malicious emails can still bypass these signature-based checks. Even with this success, Darktrace will continue to analyse the email.

Diving deeper into the technical information, we can see further information extracted from the headers, including aggregations from the header information, historical calculations such as the frequency and volume of emails to and from a particular domain, and much more.

Part 2: Social Graphing

Social Graphing involves the analysis of sending and receiving behaviours of different mailboxes to create peer-groups. Mailboxes who often send and receive to and from the same mailboxes, or exhibit other correlated behaviours, will be clustered together using a collection of unsupervised AI clustering systems. These groups may represent uses in the same teams who perform similar activity, groups of external facing mailboxes which often receive unsolicited emails, or groups of VIP users (such as C-suite or executives).

Social graphing is an essential component of Darktrace’s pattern of life analysis. This clustering allows Darktrace to understand the responsibilities of individuals – for example, behaviours which are anomalous for one group of users may be completely expected of another group.

In our example, the email was sent to 3 different users within the organization. As part of the social graphing, an “Association Anomaly” is calculated which indicates the likelihood that these users would receive emails from this user or domain, based on historical patterns.

Part 3: Metric Calculation

Metrics are calculated for every email, representing more complex characteristics of an email which can’t be directly extracted. Darktrace / EMAIL features over 1000 unique metrics, calculated both algorithmically and using an ensemble of AI systems.

Algorithmically calculated (non-AI) metrics include further historical calculations, and counts of features such as code blocks, and hidden text, to name a few.

AI-driven metrics include Inducement Classification which uses Natural Language Processing to identify potential phishing, solicitation, or extortion attempts; Named Entity Recognition to identify PII and other sensitive data within an email to support Data Loss Prevention; and many more.

We can follow our example email through this process and view the outcome of these metric calculations. Looking at the language metrics for this email, we can see that our email has reported a high extortion inducement, along with identification of banking information and language indicating urgency.

Part 4: Evaluation and Combination Engine (models)

Once all metrics have been calculated for an email, it gets sent to an evaluation and combination engine where the metrics are compared against blocks of logic to determine if an email contains a threat. One key model which alerted for this example message was a model to tag and block extortion attempts.

Since our example email has a high inducement score for extortion, along the presence of a bitcoin wallet address in the message, this model alerts. When a model in the engine is activated, actions are taken – in this case adding a tag to the email to flag it as extortion in the console and hold the email to prevent it from reaching the end-user mailbox.

Part 5: Meta-Modelling and Actions

Once the models have been run, the actions are taken against the email. If the email hasn’t been blocked or held, this is the point where it will reach the end-user's mailbox.

In the Darktrace / EMAIL UI, all actions models which alerted for an email and actions taken as a result can be seen. At the top of this page, you can see the alert indicating an extortion attempt along with the action to hold the message.

Alongside this, a meta-classifier is used to calculate an overall anomaly score for each email, based on how much the email differs from the pattern of life for the user. The score of the email is boosted by any actions that have taken place.

Part 6: Campaign Clustering

All emails are passed through the Darktrace / EMAIL campaign clustering system. This system creates clusters based on related features within the emails to identify groups of emails with the same sender or intent.

In our case, the email was identified as part of a campaign, alongside other emails which were also identified as extortion attempts against a small group of recipients.

Email campaigns may have additional actions applied to them if the campaign is deemed malicious, and in this case, you can see that the autonomous response was to hold all emails in the campaign. This means that if an email manages to avoid being blocked in the evaluation and combination engine but gets identified as part of the campaign, the hold action will be applied to it retroactively.

Part 7: Cyber AI Analyst

Darktrace’s Cyber AI Analyst presents key information and anomaly indicators for each email, such as further information about authentication, specific metrics, or other identified anomalies and mismatches.

Cyber AI Analyst can also utilize data from Darktrace / EMAIL to enhance its investigation of incidents from other Darktrace products, correlating relevant information to build a fuller picture. More information about the Cyber AI Analyst is available in the Darktrace AI Arsenal.

Part 8: Data Presentation (UI)

Once all processing has taken place against the email, it is presented in the Darktrace / EMAIL UI. Here, members of the SOC team can investigate incidents and anomalies, interact with malicious emails to see why they were blocked, and much more.

Our email stands out here with its 100 anomaly score. Every email which passes through a Darktrace / EMAIL will undergo the same thorough and rigorous analysis to identify potential risks, apply autonomous actions where required, and will ultimately be assigned a score to be displayed here. By providing a single overall score in the UI, rather than presenting emails in full, Darktrace / EMAIL allows SOC teams to more easily identify which emails are most important to investigate, increasing efficiency and reducing alert fatigue.

Take the next step

Many email security tools on the market that claim to be AI-driven are in fact bolting AI onto attack-centric approaches, which rely on automating the identification of known threats. These approaches struggle, and will continue to struggle, with adapting to novel, AI-generated threats.

By analyzing every email within its deeply integrated, multi-layered AI system, Darktrace / EMAIL is able to identify the subtle threats that others miss. This depth not only improves detection accuracy, but enables confident, autonomous action, giving security teams clearer insight into AI outcomes and greater control while supporting users.

For a full deep dive into each stage of the AI system, check out the white paper: A Guide to the Multi-Layered AI in Darktrace / EMAIL

Learn more about securing AI in your enterprise.

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About the author
Jamie Bali
Technical Author (AI) Developer
Your data. Our AI.
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