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June 3, 2024

The Price of Admission: Countering Stolen Credentials with Darktrace

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03
Jun 2024
This blog examines a network compromise that stemmed from the purchase of leaked credentials from the dark web. Credentials purchased from dark web marketplaces allow unauthorized access to internal systems. Such access can be used to exfiltrate data, disrupt operations, or deploy malware.

Using leaked credentials to gain unauthorized access

Dark web marketplaces selling sensitive data have increased accessibility for malicious actors, similar to Ransomware-as-a-Service (RaaS), lowering the barrier to entry usually associated with malicious activity. By utilizing leaked credentials, malicious actors can easily gain unauthorized access to accounts and systems which they can leverage to carry out malicious activities like data exfiltration or malware deployment.

Usage of leaked credentials by malicious actors is a persistent concern for both organizations and security providers. Google Cloud’s ‘H1 2024 Threat Horizons Report’ details that initial access seen in 2.9% of cloud compromises observed on Google Cloud resulted from leaked credential usage [1], with the ‘IBM X-Force Threat Intelligence Index 2024’ reporting 71% year-on-year increase in cyber-attacks which utilize stolen or compromised credentials [2].

Darktrace coverage of leaked credentials

In early 2024, one Darktrace customer was compromised by a malicious actor after their internal credentials had been leaked on the dark web. Subsequent attack phases were detected by Darktrace/Network and the customer was alerted to the suspicious activity via the Proactive Threat Notification (PTN) service, following an investigation by Darktrace’s Security Operation Center (SOC).

Darktrace detected a device on the network of a customer in the US carrying out a string of anomalous activity indicative of network compromise. The device was observed using a new service account to authenticate to a Virtual Private Network (VPN) server, before proceeding to perform a range of suspicious activity including internal reconnaissance and lateral movement.

Malicious actors seemingly gained access to a previously unused service account for which they were able to set up multi-factor authentication (MFA) to access the VPN. As this MFA setup was made possible by the configuration of the customer’s managed service provider (MSP), the initial access phase of the attack fell outside of Darktrace’s purview.

Unfortunately for the customer in this case, Darktrace RESPOND™ was not enabled on the network at the time of the attack. Had RESPOND been active, it would have been able to autonomously act against the malicious activity by disabling users, strategically blocking suspicious connections and limiting devices to their expected patterns of activity.

Attack timeline of leaked credentials spotted by darktrace

Network Scanning Activity

On February 22, 2024, Darktrace detected the affected device performing activity indicative of network scanning, namely initiating connections on multiple ports, including ports 80, 161 389 and 445, to other internal devices. While many of these internal connection attempts were unsuccessful, some successful connections were observed.

Devices on a network can gather information about other internal devices by performing network scanning activity. Defensive scanning can be used to support network security, allowing internal security teams to discover vulnerabilities and potential entry points that require their attention, however attackers are also able to take advantage of such information, such as open ports and services available on internal devices, with offensive scanning.

Brute Force Login Attempts

Darktrace proceeded to identify the malicious actor attempting to access a previously unused service account for which they were able to successfully establish MFA to access the organization’s VPN. As the customer’s third-party MSP had been configured to allow all users to login to the organization’s VPN using MFA, this login was successful. Moreover, the service account had never previously been used and MFA and never been established, allowing the attacker to leverage it for their own nefarious means.

Darktrace/Network identified the attacker attempting to authenticate over the Kerberos protocol using a total of 30 different usernames, of which two were observed successfully authenticating. There was a total of 6 successful Kerberos logins identified from two different credentials.  Darktrace also observed over 100 successful NTLM attempts from the same device for multiple usernames including “Administrator” and “mail”. These credentials were later confirmed by the customer to have been stolen and leaked on the dark web.

Advanced Search query results showing the usernames that successfully authenticated via NTLM.
Figure 1: Advanced Search query results showing the usernames that successfully authenticated via NTLM.

Even though MFA requirements had been satisfied when the threat actor accessed the organization’s VPN, Darktrace recognized that this activity represented a deviation from its previously learned behavior.

Malicious actors frequently attempt to gain unauthorized access to accounts and internal systems by performing login attempts using multiple possible usernames and passwords. This type of brute-force activity is typically accomplished using computational power via the use of software or scripts to attempt different username/password combinations until one is successful.

By purchasing stolen credentials from dark web marketplaces, attackers are able to significantly increase the success rate of brute-force attacks and, if they do gain access, they can easily act on their objectives, be that exfiltrating sensitive data or moving through their target networks to further the compromise.

Share Enumeration

Around 30 minutes after the initial network scanning activity, the compromised device was observed performing SMB enumeration using one of the aforementioned accounts. Darktrace understood that this activity was suspicious as the device had never previously been used to perform SMB activity and had not been tagged as a security device.

Darktrace/Network identifying the suspicious SMB enumeration performed by the compromised device.
Figure 2: Darktrace/Network identifying the suspicious SMB enumeration performed by the compromised device.

Such enumeration can be used by malicious actors to gain insights into the structures and configurations of a target device, view permissions associated with shared resources, and also view general identifying information about the system.

Darktrace further identified that the device connected to the named pipe “srvsvc”. By enumerating over srvsvc, a threat actor is able to request a list of all available SMB shares on a destination device, enabling further data gathering as part of network reconnaissance. Srvsvc also provides access to remote procedure call (RPC) for various services on a destination device.

At this stage, a Darktrace/Network Enhanced Monitoring model was triggered for lateral movement activity taking place on the customer’s network. As this particular customer was subscribed to the PTN service, the Enhanced Monitoring model alert was promptly triaged and investigated by the Darktrace SOC. The customer was alerted to the emerging activity and given full details of the incident and the SOC team’s investigation.

Attack and Reconnaissance Tool Usage

A few minutes later, Darktrace observed the device making a connection with a user agent associated with the Nmap network scanning tool, “Mozilla/5.0 (compatible; Nmap Scripting Engine; https://nmap.org/book/nse[.]html)”. While these tools are often used legitimately by an organization’s security team, they can also be used maliciously by attackers to exploit vulnerabilities that attackers may have unearthed during earlier reconnaissance activity.

As such services are often seen as normal network traffic, attackers can often use them to bypass traditional security measures. Darktrace’s Self-Learning AI, however, was able to recognize that the affected device was not a security device and therefore not expected to carry out such activity, even if it was using a legitimate Nmap service.

Darktrace/Network identifying the compromised device using the Nmap scanning tool.
Figure 3: Darktrace/Network identifying the compromised device using the Nmap scanning tool.

Further Lateral Movement

Following this suspicious Nmap usage, Darktrace observed a range of additional anomalous SMB activity from the aforementioned compromised account. The affected device attempted to establish almost 900 SMB sessions, as well as performing 65 unusual file reads from 29 different internal devices and over 300 file deletes for the file “delete.me” from over 100 devices using multiple paths, including ADMIN$, C$, print$.

Darktrace also observed the device making several DCE-RPC connections associated with Active Directory Domain enumeration, including DRSCrackNames and DRSGetNCChanges; a total of more than 1000 successful DCE-RPC connection were observed to a domain controller.

As this customer did not have Darktrace/Network's autonomous response deployed on their network, the above detailed lateral movement and network reconnaissance activity was allowed to progress unfettered, until Darktrace’s SOC alerted the customer’s security team to take urgent action. The customer also received follow-up support through Darktrace’s Ask the Expert (ATE) service, allowing them to contact the analyst team directly for further details and support on the incident.

Thanks to this early detection, the customer was able to quickly identify and disable affected user accounts, effectively halting the attack and preventing further escalation.

Conclusions

Given the increasing trend of ransomware attackers exfiltrating sensitive data for double extortion and the rise of information stealers, stolen credentials are commonplace across dark web marketplaces. Malicious actors can exploit these leaked credentials to drastically lower the barrier to entry associated with brute-forcing access to their target networks.

While implementing well-configured MFA and enforcing regular password changes can help protect organizations, these measures alone may not be enough to fully negate the advantage attackers gain with stolen credentials.

In this instance, an attacker used leaked credentials to compromise an unused service account, allowing them to establish MFA and access the customer’s VPN. While this tactic may have allowed the attacker to evade human security teams and traditional security tools, Darktrace’s AI detected the unusual use of the account, indicating a potential compromise despite the organization’s MFA requirements being met. This underscores the importance of adopting an intelligent decision maker, like Darktrace, that is able to identify and respond to anomalies beyond standard protective measures.

Credit to Charlotte Thompson, Cyber Security Analyst, Ryan Traill, Threat Content Lead

Appendices

Darktrace DETECT Model Coverage

-       Device / Suspicious SMB Scanning Activity (Model Alert)

-       Device / ICMP Address Scan (Model Alert)

-       Device / Network Scan (Model Alert)

-       Device / Suspicious LDAP Search Operation (Model Alert)

-       User / Kerberos Username Brute Force (Model Alert)

-       Device / Large Number of Model Breaches (Model Alert)

-       Anomalous Connection / SMB Enumeration (Model Alert)

-       Device / Multiple Lateral Movement Model Breaches (Enhanced Monitoring Model Alert)

-       Device / Possible SMB/NTLM Reconnaissance (Model Alert)

-       Anomalous Connection / Possible Share Enumeration Activity (Model Alert)

-       Device / Attack and Recon Tools (Model Alert)

MITRE ATT&CK Mapping

Tactic – Technique - Code

INITIAL ACCESS - Hardware Additions     -T1200

DISCOVERY - Network Service Scanning -T1046

DISCOVERY - Remote System Discovery - T1018

DISCOVERY - Domain Trust Discovery      - T1482

DISCOVERY - File and Directory Discovery - T1083

DISCOVERY - Network Share Discovery - T1135

RECONNAISSANCE - Scanning IP Blocks - T1595.001

RECONNAISSANCE - Vulnerability Scanning - T1595.002

RECONNAISSANCE - Client Configurations - T1592.004

RECONNAISSANCE - IP Addresses - T1590.005

CREDENTIAL ACCESS - Brute Force - T1110

LATERAL MOVEMENT - Exploitation of Remote Services -T1210

References

  1. 2024 Google Cloud Threat Horizons Report
    https://services.google.com/fh/files/misc/threat_horizons_report_h12024.pdf
  2. IBM X-Force Threat Intelligence Index 2024
    https://www.ibm.com/reports/threat-intelligence
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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Charlotte Thompson
Cyber Analyst
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September 26, 2024

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Inside the SOC

Thread Hijacking: How Attackers Exploit Trusted Conversations to Infiltrate Networks

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What is Thread Hijacking?

Cyberattacks are becoming increasingly stealthy and targeted, with malicious actors focusing on high-value individuals to gain privileged access to their organizations’ digital environments. One technique that has gained prominence in recent years is thread hijacking. This method allows attackers to infiltrate ongoing conversations, exploiting the trust within these threads to access sensitive systems.

Thread hijacking typically involves attackers gaining access to a user’s email account, monitoring ongoing conversations, and then inserting themselves into these threads. By replying to existing emails, they can send malicious links, request sensitive information, or manipulate the conversation to achieve their goals, such as redirecting payments or stealing credentials. Because such emails appear to come from a trusted source, they often bypass human security teams and traditional security filters.

How does threat hijacking work?

  1. Initial Compromise: Attackers first gain access to a user’s email account, often through phishing, malware, or exploiting weak passwords.
  2. Monitoring: Once inside, they monitor the user’s email threads, looking for ongoing conversations that can be exploited.
  3. Infiltration: The attacker then inserts themselves into these conversations, often replying to existing emails. Because the email appears to come from a trusted source within an ongoing thread, it bypasses many traditional security filters and raises less suspicion.
  4. Exploitation: Using the trust established in the conversation, attackers can send malicious links, request sensitive information, or manipulate the conversation to achieve their goals, such as redirecting payments or stealing credentials.

A recent incident involving a Darktrace customer saw a malicious actor attempt to manipulate trusted email communications, potentially exposing critical data. The attacker created a new mailbox rule to forward specific emails to an archive folder, making it harder for the customer to notice the malicious activity. This highlights the need for advanced detection and robust preventive tools.

Darktrace’s Self-Learning AI is able to recognize subtle deviations in normal behavior, whether in a device or a Software-as-a-Service (SaaS) user. This capability enables it to detect emerging attacks in their early stages. In this post, we’ll delve into the attacker’s tactics and illustrate how Darktrace / IDENTITY™ successfully identified and mitigated a thread hijacking attempt, preventing escalation and potential disruption to the customer’s network.

Threat hijacking attack overview & Darktrace coverage

On August 8, 2024, Darktrace detected an unusual email received by a SaaS account on a customer’s network. The email appeared to be a reply to a previous chain discussing tax and payment details, likely related to a transaction between the customer and one of their business partners.

Headers of the suspicious email received.
Figure 1: Headers of the suspicious email received.

A few hours later, Darktrace detected the same SaaS account creating a new mailbox rule named “.”, a tactic commonly used by malicious actors to evade detection when setting up new email rules [2]. This rule was designed to forward all emails containing a specific word to the user’s “Archives” folder. This evasion technique is typically used to move any malicious emails or responses to a rarely opened folder, ensuring that the genuine account holder does not see replies to phishing emails or other malicious messages sent by attackers [3].

Darktrace recognized the newly created email rule as suspicious after identifying the following parameters:

  • AlwaysDeleteOutlookRulesBlob: False
  • Force: False
  • MoveToFolder: Archive
  • Name: “.”
  • FromAddressContainsWords: [Redacted]
  • MarkAsRead: True
  • StopProcessingRules: True

Darktrace also noted that the user attempting to create this new email rule had logged into the SaaS environment from an unusual IP address. Although the IP was located in the same country as the customer and the ASN used by the malicious actor was typical for the customer’s network, the rare IP, coupled with the anomalous behavior, raised suspicions.

Figure 2: Hijacked SaaS account creating the new mailbox rule.

Given the suspicious nature of this activity, Darktrace’s Security Operations Centre (SOC) investigated the incident and alerted the customer’s security team of this incident.

Due to a public holiday in the customer's location (likely an intentional choice by the threat actor), their security team did not immediately notice or respond to the notification. Fortunately, the customer had Darktrace's Autonomous Response capability enabled, which allowed it to take action against the suspicious SaaS activity without human intervention.

In this instance, Darktrace swiftly disabled the seemingly compromised SaaS user for 24 hours. This action halted the spread of the compromise to other accounts on the customer’s SaaS platform and prevented any sensitive data exfiltration. Additionally, it provided the security team with ample time to investigate the threat and remove the user from their environment. The customer also received detailed incident reports and support through Darktrace’s Security Operations Support service, enabling direct communication with Darktrace’s expert Analyst team.

Conclusion

Ultimately, Darktrace’s anomaly-based detection allowed it to identify the subtle deviations from the user’s expected behavior, indicating a potential compromise on the customer’s SaaS platform. In this case, Darktrace detected a login to a SaaS platform from an unusual IP address, despite the attacker’s efforts to conceal their activity by using a known ASN and logging in from the expected country.

Despite the attempted SaaS hijack occurring on a public holiday when the customer’s security team was likely off-duty, Darktrace autonomously detected the suspicious login and the creation of a new email rule. It swiftly blocked the compromised SaaS account, preventing further malicious activity and safeguarding the organization from data exfiltration or escalation of the compromise.

This highlights the growing need for AI-driven security capable of responding to malicious activity in the absence of human security teams and detect subtle behavioral changes that traditional security tools.

Credit to: Ryan Traill, Threat Content Lead for his contribution to this blog

Appendices

Darktrace Model Detections

SaaS / Compliance / Anomalous New Email Rule

Experimental / Antigena Enhanced Monitoring from SaaS Client Block

Antigena / SaaS / Antigena Suspicious SaaS Activity Block

Antigena / SaaS / Antigena Email Rule Block

References

[1] https://blog.knowbe4.com/whats-the-best-name-threadjacking-or-man-in-the-inbox-attacks

[2] https://darktrace.com/blog/detecting-attacks-across-email-saas-and-network-environments-with-darktraces-combined-ai-approach

[3] https://learn.microsoft.com/en-us/defender-xdr/alert-grading-playbook-inbox-manipulation-rules

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Maria Geronikolou
Cyber Analyst

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September 26, 2024

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How AI can help CISOs navigate the global cyber talent shortage

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The global picture

4 million cybersecurity professionals are needed worldwide to protect and defend the digital world – twice the number currently in the workforce.1

Innovative technologies are transforming business operations, enabling access to new markets, personalized customer experiences, and increased efficiency. However, this digital transformation also challenges Security Operations Centers (SOCs) with managing and protecting a complex digital environment without additional resources or advanced skills.

At the same time, the cybersecurity industry is suffering a severe global skills shortage, leaving many SOCs understaffed and under-skilled. With a 72% increase in data breaches from 2021-20232, SOCs are dealing with overwhelming alert volumes from diverse security tools. Nearly 60% of cybersecurity professionals report burnout3, leading to high turnover rates. Consequently, only a fraction of alerts are thoroughly investigated, increasing the risk of undetected breaches. More than half of organizations that experienced breaches in 2024 admitted to having short-staffed SOCs.4

How AI can help organizations do more with less

Cyber defense needs to evolve at the same pace as cyber-attacks, but the global skills shortage is making that difficult. As threat actors increasingly abuse AI for malicious purposes, using defensive AI to enable innovation and optimization at scale is reshaping how organizations approach cybersecurity.

The value of AI isn’t in replacing humans, but in augmenting their efforts and enabling them to scale their defense capabilities and their value to the organization. With AI, cybersecurity professionals can operate at digital speed, analyzing vast data sets, identifying more vulnerabilities with higher accuracy, responding and triaging faster, reducing risks, and implementing proactive measures—all without additional staff.

Research indicates that organizations leveraging AI and automation extensively in security functions—such as prevention, detection, investigation, or response—reduced their average mean time to identify (MTTI) and mean time to contain (MTTC) data breaches by 33% and 43%, respectively. These organizations also managed to contain breaches nearly 100 days faster on average compared to those not using AI and automation.5

First, you've got to apply the right AI to the right security challenge. We dig into how different AI technologies can bridge specific skills gaps in the CISO’s Guide to Navigating the Cybersecurity Skills Shortage.

Cases in point: AI as a human force multiplier

Let’s take a look at just some of the cybersecurity challenges to which AI can be applied to scale defense efforts and relieve the burden on the SOC. We go further into real-life examples in our white paper.

Automated threat detection and response

AI enables 24/7 autonomous response, eliminating the need for after-hours SOC shifts and providing security leaders with peace of mind. AI can scale response efforts by analyzing vast amounts of data in real time, identifying anomalies, and initiating precise autonomous actions to contain incidents, which buys teams time for investigation and remediation.  

Triage and investigation

AI enhances the triage process by automatically categorizing and prioritizing security alerts, allowing cybersecurity professionals to focus on the most critical threats. It creates a comprehensive picture of an attack, helps identify its root cause, and generates detailed reports with key findings and recommended actions.  

Automation also significantly reduces overwhelming alert volumes and high false positive rates, enabling analysts to concentrate on high-priority threats and engage in more proactive and strategic initiatives.

Eliminating silos and improving visibility across the enterprise

Security and IT teams are overwhelmed by the technological complexity of operating multiple tools, resulting in manual work and excessive alerts. AI can correlate threats across the entire organization, enhancing visibility and eliminating silos, thereby saving resources and reducing complexity.

With 88% of organizations favoring a platform approach over standalone solutions, many are consolidating their tech stacks in this direction. This consolidation provides native visibility across clouds, devices, communications, locations, applications, people, and third-party security tools and intelligence.

Upskilling your existing talent in AI

As revealed in the State of AI Cybersecurity Survey 2024, only 26% of cybersecurity professionals say they have a full understanding of the different types of AI in use within security products.6

Understanding AI can upskill your existing staff, enhancing their expertise and optimizing business outcomes. Human expertise is crucial for the effective and ethical integration of AI. To enable true AI-human collaboration, cybersecurity professionals need specific training on using, understanding, and managing AI systems. To make this easier, the Darktrace ActiveAI Security Platform is designed to enable collaboration and reduce the learning curve – lowering the barrier to entry for junior or less skilled analysts.  

However, to bridge the immediate expertise gap in managing AI tools, organizations can consider expert managed services that take the day-to-day management out of the SOC’s hands, allowing them to focus on training and proactive initiatives.

Conclusion

Experts predict the cybersecurity skills gap will continue to grow, increasing operational and financial risks for organizations. AI for cybersecurity is crucial for CISOs to augment their teams and scale defense capabilities with speed, scalability, and predictive insights, while human expertise remains vital for providing the intuition and problem-solving needed for responsible and efficient AI integration.

If you’re thinking about implementing AI to solve your own cyber skills gap, consider the following:

  • Select an AI cybersecurity solution tailored to your specific business needs
  • Review and streamline existing workflows and tools – consider a platform-based approach to eliminate inefficiencies
  • Make use of managed services to outsource AI expertise
  • Upskill and reskill existing talent through training and education
  • Foster a knowledge-sharing culture with access to knowledge bases and collaboration tools

Interested in how AI could augment your SOC to increase efficiency and save resources? Read our longer CISO’s Guide to Navigating the Cybersecurity Skills Shortage.

And to better understand cybersecurity practitioners' attitudes towards AI, check out Darktrace’s State of AI Cybersecurity 2024 report.

References

  1. https://www.isc2.org/research  
  2. https://www.forbes.com/advisor/education/it-and-tech/cybersecurity-statistics/  
  3. https://www.informationweek.com/cyber-resilience/the-psychology-of-cybersecurity-burnout  
  4. https://www.ibm.com/downloads/cas/1KZ3XE9D  
  5. https://www.ibm.com/downloads/cas/1KZ3XE9D  
  6. https://darktrace.com/resources/state-of-ai-cyber-security-2024
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