How RESPOND Neutralizes Zero-Day Ransomware Attacks
14
Jan 2020
Discover how Cyber AI is taking back the advantage over cyber security threats. See how Darktrace helps save time, money, resources, and reputation.
The FBI estimates that, on average, more than 4,000 ransomware attacks have occurred every day since 2016. Operating at machine speeds, ransomware is capable of wreaking havoc on a digital enterprise within mere seconds. And unfortunately, traditional security tools are only programmed to detect known cyber-threats using rules and signatures – leaving them blind to tailored and novel ransomware threats that have never been seen before in the wild.
Because Darktrace’s fundamental approach to cyber defense does not rely on rules and signatures to identify emerging threats, it is in a unique position to neutralize novel attacks. In one recent customer environment, Darktrace RESPOND (formerly known as 'Antigena') stopped a previously-unknown ‘zero-day’ ransomware attack targeting an electronics manufacturer. Even when deployed over a fraction of the digital estate, Darktrace RESPOND was able to neutralize this never-before-seen ransomware strain before it could do any damage.
Imperfect visibility, perfect response
While Darktrace provides 100% coverage of the entire digital infrastructure, from email and cloud to IoT and networks, business challenges sometimes prevent users from obtaining full visibility into their environment. However, even when working with imperfect data and suboptimal coverage, Cyber AI can still identify ongoing threats as they emerge. In the below attack, Darktrace was not covering the initial stages of the attack lifecycle, including the initial infection and command & control establishment – yet the AI was able to autonomously respond within seconds, before the attack escalated into a crisis.
Anatomy of a ransomware attack
In this example, Darktrace’s AI identified patient zero deviating significantly from its typical pattern of internal behavior. This was illustrated by a spike in the pattern of regular connections made by patient zero and a series of high-confidence alerts firing in quick succession. These included:
Compromise / Ransomware / Suspicious SMB Activity — triggers when a device begins making unusual SMB connections across the organization
Antigena Ransomware Block — triggers Antigena to take an action when the behavior is significantly similar to ransomware
Device / Reverse DNS Sweep — triggers when a device makes unusual reverse DNS lookups, a tactic often used during reconnaissance
Figure 1: Several Darktrace alerts fire, and a deviation from the regular pattern of life is visible
Indeed, not only was the device observed making an unexpectedly large number of connections, but it was also reading and writing a large number of SMB files and transferring this data internally to a server it did not usually communicate with. The spike in internal connections between patient zero and the server was a strong indicator of malware attempting to move laterally through the network.
Figure 2: Four model breaches observed on October 30th and a dotted line representing Antigena’s actions
Further investigation into the SMB activity revealed that hundreds of Dropbox-related files were accessed on SMB shares that the device had not previously accessed. Moreover, several of these files started becoming encrypted, appended with a [HELP_DECRYPT] extension.
Figure 3: Darktrace detects SMB activity relating to Dropbox files
Fortunately, Darktrace RESPOND was in Active Mode, and kicked in a second later, enforcing the usual pattern of life by blocking anomalous connections for five minutes, immediately stopping the encryption. By the time Darktrace’s AI took action, only four of these files were successfully encrypted.
Figure 4: Darktrace RESPOND kicks in 1 second after ransomware was detected
Figure 5: More Antigena (RESPOND) alerts and a clear indication of the unusual activity detected
RESPOND then took a second action to stop the ransomware from spreading to other devices. The combination of various anomalous activities was sufficient evidence for Autonomous Response to neutralize the threat: patient zero was quarantined for 24 hours, unable to connect to the server or any other device on the network.
Figure 6: Darktrace stops the infected device from conducting lateral movement & ransom activity
Darktrace RESPOND therefore not only stopped the encryption activity in its tracks, but also prevented the attackers from moving laterally across the network unimpeded – either by scanning, using harvested admin credentials, or performing internal reconnaissance. Autonomous Response initiated a surgical intervention that halted the malware’s spread, all while allowing normal business operations to continue.
No signatures, no problem
Crucially, this strain of ransomware was not associated with any publicly known indicators of compromise such as blacklisted command & control domains or malware file hashes. Darktrace was able to detect this never-before-seen attack based purely on its comprehensive understanding of the normal pattern of life for every device and user within the organization. Once the deviation from this normal behavior was identified, Antigena was able to stop it immediately – without relying on rules, signatures, or historical data. With autonomous response acting decisively and immediately, the security team had enough time to catch up and perform hands-on incident response work.
Darktrace’s AI provides a potent combination: Darktrace DETECT's capacity to reveal deviations in a device’s behavior together with RESPOND acting to block connections and contain the ransomware from spreading across the enterprise. AI-enabled Autonomous Response neutralized the threat by recognizing the lethal recipe of these unusual internal alerts and taking targeted action against the ransomware. This stealthy strain of ransomware is unlikely to have been noticed, let alone stopped, by a security team reliant on legacy tools.
The Return-On-Security-Investment (ROSI) is often discussed when it comes to cyber security expenditure, and this incident provides a great example of the ROSI manifesting itself – recent ransomware attacks usually demand hundreds of thousands of dollars’ worth of ransom payments. Without Darktrace RESPOND containing the threat at an early stage, it is likely that thousands of files would have been encrypted. By relying on Cyber AI, the company was able to take back the advantage over an ever-evolving adversary, saving time, money, resources, and – perhaps most critically – the company’s reputation.
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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Author
Max Heinemeyer
Chief Product Officer
Max is a cyber security expert with over a decade of experience in the field, specializing in a wide range of areas such as Penetration Testing, Red-Teaming, SIEM and SOC consulting and hunting Advanced Persistent Threat (APT) groups. At Darktrace, Max is closely involved with Darktrace’s strategic customers & prospects. He works with the R&D team at Darktrace, shaping research into new AI innovations and their various defensive and offensive applications. Max’s insights are regularly featured in international media outlets such as the BBC, Forbes and WIRED. Max holds an MSc from the University of Duisburg-Essen and a BSc from the Cooperative State University Stuttgart in International Business Information Systems.
A snake in the net: Defending against AiTM phishing threats and Mamba 2FA
What are Adversary-in-the-Middle (AiTM) phishing kits?
Phishing-as-a-Service (PhaaS) platforms have significantly lowered the barriers to entry for cybercriminals, enabling a new wave of sophisticated phishing attacks. Among the most concerning developments in this landscape is the emergence of Adversary-in-the-Middle (AiTM) phishing kits, which enhance traditional phishing tactics by allowing attackers to intercept and manipulate communications in real-time. The PhaaS marketplace offers a wide variety of innovative capabilities, with basic services starting around USD 120 and more advanced services costing around USD 250 monthly [1].
These AiTM kits are designed to create convincing decoy pages that mimic legitimate login interfaces, often pre-filling user information to increase credibility. By acting as a man-in-the-middle, attackers can harvest sensitive data such as usernames, passwords, and even multi-factor authentication (MFA) tokens without raising immediate suspicion. This capability not only makes AiTM attacks more effective but also poses a significant challenge for cybersecurity defenses [2].
Mamba 2FA is one such example of a PhaaS strain with AiTM capabilities that has emerged as a significant threat to users of Microsoft 365 and other enterprise systems. Discovered in May 2024, Mamba 2FA employs advanced AiTM tactics to bypass MFA, making it particularly dangerous for organizations relying on these security measures.
What is Mamba 2FA?
Phishing Mechanism
Mamba 2FA employs highly convincing phishing pages that closely mimic legitimate Microsoft services like OneDrive and SharePoint. These phishing URLs are crafted with a specific structure, incorporating Base64-encoded parameters. This technique allows attackers to tailor the phishing experience to the targeted organization, making the deception more effective. If an invalid parameter is detected, users are redirected to a benign error page, which helps evade automated detection systems [5].
Figure 1: Phishing page mimicking the Microsoft OneDrive service.
Real-Time Communication
A standout feature of Mamba 2FA is its use of the Socket.IO JavaScript library. This library facilitates real-time communication between the phishing page and the attackers' backend servers. As users input sensitive information, such as usernames, passwords, and MFA tokens on the phishing site, this data is immediately relayed to the attackers, enabling swift unauthorized access [5].
Multi-Factor Authentication Bypass
Mamba 2FA specifically targets MFA methods that are not resistant to phishing, such as one-time passwords (OTPs) and push notifications. When a user enters their MFA token, it is captured in real-time by the attackers, who can then use it to access the victim's account immediately. This capability significantly undermines traditional security measures that rely on MFA for account protection.
Infrastructure and Distribution
The platform's infrastructure consists of two main components: link domains and relay servers. Link domains handle initial phishing attempts, while relay servers are responsible for stealing credentials and completing login processes on behalf of the attacker. The relay servers are designed to mask their IP addresses by using proxy services, making it more difficult for security systems to block them [3].
Evasion Techniques
To evade detection by security tools, Mamba 2FA employs several strategies:
Sandbox Detection: The platform can detect if it is being analyzed in a sandbox environment and will redirect users to harmless pages like Google’s 404 error page.
Dynamic URL Generation: The URLs used in phishing attempts are frequently rotated and often short-lived to avoid being blacklisted by security solutions.
HTML Attachments: Phishing emails often include HTML attachments that appear benign but contain hidden JavaScript that redirects users to the phishing page [5].
Darktrace’s Coverage of Mamba 2FA
Starting in July 2024, the Darktrace Threat Research team detected a sudden rise in Microsoft 365 customer accounts logging in from unusual external sources. These accounts were accessed from an anomalous endpoint, 2607:5500:3000:fea[::]2, and exhibited unusual behaviors upon logging into Software-as-a-Service (SaaS) accounts. This activity strongly correlates with a phishing campaign using Mamba 2FA, first documented in late June 2024 and tracked as Mamba 2FA by Sekoia [2][3].
Darktrace / IDENTITY was able to identify the initial stages of the Mamba 2FA campaign by correlating subtle anomalies, such as unusual SaaS login locations. Using AI based on peer group analysis, it detected unusual behavior associated with these attacks. By leveraging Autonomous Response actions, Darktrace was able to neutralize these threats in every instance of the campaign detected.
On July 23, a SaaS user was observed logging in from a rare ASN and IP address, 2607:5500:3000:fea::2, originating from the US and successfully passed through MFA authentication.
Figure 2: Model Alert Event Log showing Darktrace’s detection of a SaaS user mailbox logging in from an unusual source it correlates with Mamba 2FA relay server.
Almost an hour later, the SaaS user was observed logging in from another suspicious IP address, 45.133.172[.]86, linked to ASN AS174 COGENT-174. This IP, originating from the UK, successfully passed through MFA validation.
Following this unusual access, the SaaS user was notably observed reading emails and files that could contain sensitive payment and contract information. This behavior suggests that the attacker may have been leveraging contextual information about the target to craft further malicious phishing emails or fraudulent invoices. Subsequently, the user was detected creating a new mailbox rule titled 'fdsdf'. This rule was configured to redirect emails from a specific domain to the 'Deleted Items' folder and automatically mark them as read.
Implications of Unusual Email Rules
Such unusual email rule configurations are a common tactic employed by attackers. They often use these rules to automatically forward emails containing sensitive keywords—such as "invoice”, "payment", or "confidential"—to an external address. Additionally, these rules help conceal malicious activities, keeping them hidden from the target and allowing the attacker to operate undetected.
Figure 3: The model alert “SaaS / Compliance / Anomalous New Email Rule,” pertaining to the unusual email rule created by the SaaS user named ‘fdsdf’.
Blocking the action
A few minutes later, the SaaS user from the unusual IP address 45.133.172[.]86 was observed attempting to send an email with the subject “RE: Payments.” Subsequently, Darktrace detected the user engaging in activities that could potentially establish persistence in the compromised account, such as registering a new authenticator app. Recognizing this sequence of anomalous behaviors, Darktrace implemented an Autonomous Response inhibitor, disabling the SaaS user for two hours. This action effectively contained potential malicious activities, such as the distribution of phishing emails and fraudulent invoices, and gave the customer’s security team the necessary time to conduct a thorough investigation and implement appropriate security measures.
Figure 4: Device Event Log displaying Darktrace’s Autonomous Response taking action by blocking the SaaS account.
Figure 5: Darktrace / IDENTITY highlighting the 16 model alerts that triggered during the observed compromise.
In another example from mid-July, similar activities related to the campaign were observed on another customer network. A SaaS user was initially detected logging in from the unusual external endpoint 2607:5500:3000:fea[::]2.
Figure 6: The SaaS / Compromise / SaaS Anomaly Following Anomalous Login model alert was triggered by an unusual login from a suspicious IP address linked to Mamba 2FA.
A few minutes later, in the same manner as demonstrated in the previous case, the actor was observed logging in from another rare endpoint, 102.68.111[.]240. However, this time it was from a source IP located in Lagos, Nigeria, which no other user on the network had been observed connecting from. Once logged in, the SaaS user updated the settings to "User registered Authenticator App with Notification and Code," a possible attempt to maintain persistence in the SaaS account.
Figure 7: Darktrace / IDENTITY highlighted the regular locations for the SaaS user. The rarity scores associated with the Mamba 2FA IP location and another IP located in Nigeria were classified as having very low regularity scores for this user.
Based on unusual patterns of user behavior, a Cyber AI Analyst Incident was also generated, detailing all potential account hijacking activities. Darktrace also applied an Autonomous Response action, disabling the user for over five hours. This swift action was crucial in preventing further unauthorized access, potential data breaches and further implications.
Figure 8: Cyber AI Analyst Incident detailing the unusual activities related to the SaaS account hijacking.
Since the customer had subscribed to Darktrace Security Operations Centre (SOC) services, Darktrace analysts conducted an additional human investigation confirming the account compromise.
How Darktrace Combats Phishing Threats
The initial entry point for Mamba 2FA account compromises primarily involves phishing campaigns using HTML attachments and deceptive links. These phishing attempts are designed to mimic legitimate Microsoft services, such as OneDrive and SharePoint, making them appear authentic to unsuspecting users. Darktrace / EMAIL leverages multiple capabilities to analyze email content for known indicators of phishing. This includes looking for suspicious URLs, unusual attachments (like HTML files with embedded JavaScript), and signs of social engineering tactics commonly used in phishing campaigns like Mamba 2FA. With these capabilities, Darktrace successfully detected Mamba 2FA phishing emails in networks where this tool is integrated into the security layers, consequently preventing further implications and account hijacks of their users.
Mamba 2FA URL Structure and Domain Names
The URL structure used in Mamba 2FA phishing attempts is specifically designed to facilitate the capture of user credentials and MFA tokens while evading detection. These phishing URLs typically follow a pattern that incorporates Base64-encoded parameters, which play a crucial role in the operation of the phishing kit.
The URLs associated with Mamba 2FA phishing pages generally follow this structure [6]:
https://{domain}/{m,n,o}/?{Base64 string}
Below are some potential Mamba 2FA phishing emails, with the Base64 strings already decoded, that were classified as certain threats by Darktrace / EMAIL. This classification was based on identifying multiple suspicious characteristics, such as HTML attachments containing JavaScript code, emails from senders with no previous association with the recipients, analysis of redirect links, among others. These emails were autonomously blocked from being delivered to users' inboxes.
Figure 9: Darktrace / EMAIL highlighted a possible phishing email from Mamba 2FA, which was classified as a 100% anomaly.
Figure 10: Darktrace / EMAIL highlighted a URL that resembles the characteristics associated with Mamba 2FA.
Conclusion
The rise of PhaaS platforms and the advent of AiTM phishing kits represent a concerning evolution in cyber threats, pushing the boundaries of traditional phishing tactics and exposing significant vulnerabilities in current cybersecurity defenses. The ability of these attacks to effortlessly bypass traditional security measures like MFA underscores the need for more sophisticated, adaptive strategies to combat these evolving threats.
By identifying and responding to anomalous activities within Microsoft 365 accounts, Darktrace not only highlights the importance of comprehensive monitoring but also sets a new standard for proactive threat detection. Furthermore, the autonomous threat response capabilities and the exceptional proficiency of Darktrace / EMAIL in intercepting and neutralizing sophisticated phishing attacks illustrate a robust defense mechanism that can effectively safeguard users and maintain the integrity of digital ecosystems.
Credit to Patrick Anjos (Senior Cyber Analyst) and Nahisha Nobregas (Senior Cyber Analyst)
Appendices
Darktrace Model Detections
SaaS / Access / M365 High Risk Level Login
SaaS / Access / Unusual External Source for SaaS Credential Use
SaaS / Compromise / Login From Rare Endpoint While User Is Active
SaaS / Compliance / M365 Security Information Modified
SaaS / Compromise / Unusual Login and New Email Rule
Protecting your hybrid cloud: The future of cloud security in 2025 and beyond
Cloud security in 2025
The future of cybersecurity is being shaped by the rapid adoption of cloud technologies.
As Gartner reports, “By 2027, more than 70% of enterprises will use industry cloud platforms to accelerate their business initiatives, up from less than 15% in 2023” [1].
As organizations continue to transition workloads and sensitive data to cloud environments, the complexity of securing distributed infrastructures grows. In 2025, cloud security will need to address increasingly sophisticated threats with innovative approaches to ensure resilience and trust.
Emerging threats in cloud security:
Supply chain attacks in the cloud: Threat actors are targeting vulnerabilities in cloud networks, including third-party integrations and APIs. These attacks can have wide-spanning impacts, jeopardizing data security and possibly even compromising multiple organizations at once. As a result, robust detection and response capabilities are essential to identify and neutralize these attacks before they escalate.
Advanced misconfiguration exploits: Misconfigurations remain a leading cause of cloud security breaches. Attackers are exploiting these vulnerabilities across dynamic infrastructures, underscoring the need for tools that provide continuous compliance validation in the future of cloud computing.
Credential theft with evolving Tactics, Techniques, and Procedures (TTPs): While credential theft can result from phishing attacks, it can also happen through other means like malware, lateral movement, data breaches, weak and reused passwords, and social engineering. Adversarial innovation in carrying out these attacks requires security teams to use proactive defense strategies.
Insider threats and privilege misuse: Inadequate monitoring of Identity and Access Management (IAM) in cloud security increases the risk of insider threats. The adoption of zero-trust architectures is key to mitigating these risks.
Threats exploiting dynamic cloud scaling: Attackers take advantage of the dynamic nature of cloud computing, leveraging ephemeral workloads and autoscaling features to evade detection. This makes adaptive and AI-driven detection and response critical because it can more easily parse behavioral data that would take human security teams longer to investigate.
Where the industry is headed
In 2025, cloud infrastructures will become even more distributed and interconnected. Multi-cloud and hybrid models will dominate, so organizations will have to optimize workloads across platforms. At the same time, the growing adoption of edge computing and containerized applications will decentralize operations further. These trends demand security solutions that are agile, unified, and capable of adapting to rapid changes in cloud environments.
Emerging challenges in securing cloud environments
The transition to highly distributed and dynamic cloud ecosystems introduces the following key challenges:
Limited visibility As organizations adopt multiple platforms and services, gaining a unified view of cloud architectures becomes increasingly difficult. This lack of visibility makes it unclear where sensitive data resides, which identities can access it and how, and if there are potential vulnerabilities in configurations and API infrastructure. Without end-to-end monitoring, detecting and mitigating threats in real time becomes nearly impossible.
Complex environments The blend of public, private, and hybrid clouds, coupled with diverse service types (SaaS, PaaS, IaaS), creates a security landscape rife with configuration challenges. Each layer adds complexity, increasing the risk of misconfigurations, inconsistent policy enforcement, and gaps in defenses – all of which attackers may exploit.
Dynamic nature of cloud Cloud infrastructures are designed to scale resources on demand, but this fluidity poses significant challenges to threat detection and incident response. Changes in configurations, ephemeral workloads, and fluctuating access points mean that on-prem network security mindsets cannot be applied to cloud security and many traditional cloud security approaches still fall short in addressing threats in real time.
Looking forward: Protecting the cloud in 2025 and beyond
Addressing these challenges requires innovation in visibility tools, AI-driven threat detection, and policy automation. The future of cloud security hinges on solutions that adapt to complexity and scale, ensuring organizations can securely navigate the growing demands of cloud-first operations.
Unlike supervised ML, which relies on labeled datasets, unsupervised ML identifies patterns and deviations in data without predefined rules, making it particularly effective in dynamic and unpredictable environments like the cloud. By analyzing the baseline behavior in cloud environments, such as typical user activity, network traffic, and resource utilization, unsupervised ML and supporting models can identify behavioral deviations linked to suspicious activity like unusual login times, irregular API calls, or unexpected data transfers, therefore flagging them as potential threats.
Learn more about how multi-layered ML improves real-time cloud detection and response in the data sheet “AI enhances cloud security.”
Agent vs. Agentless deployment
The future of cloud security is increasingly focused on combining agent-based and agentless solutions to address the complexities of hybrid and multi-cloud environments.
This integrated approach enables organizations to align security measures with the specific risks and operational needs of their assets, ensuring comprehensive protection.
Agent-based systems provide deep monitoring and active threat mitigation, making them ideal for high-security environments like financial services and healthcare, where compliance and sensitive data require stringent safeguards.
Meanwhile, agentless systems offer broad visibility and scalability, seamlessly covering dynamic cloud resources without the need for extensive deployment efforts.
Together, a combination of these approaches ensures that all parts of the cloud environment are protected according to their unique risk profiles and functional requirements.
The growing adoption of this strategy highlights a shift toward adaptive, scalable, and efficient security solutions, reflecting the priorities of a rapidly evolving cloud landscape.
Shifting responsibilities: security teams must get more comfortable with cloud mindsets
Traditionally, many organizations left cloud security to dedicated cloud teams. However, it is becoming more and more common for security teams to take on the responsibilities of securing the cloud. This is also true of organizations undergoing cloud migration and spinning up cloud infrastructure for the first time.
Notably, the usual approaches to other types of cybersecurity can’t be applied the exact same way to the cloud. With the inherent dynamism and flexibility of the cloud, the necessary security mindset differs greatly from those for the network or datacenters, with which security teams may be more familiar.
For example, IAM is both critical and distinct to cloud computing, and the associated policies, rules, and downstream impacts require intentional care. IAM rules not only govern people, but also non-human entities like service accounts, API keys, and OAuth tokens. These considerations are unique to cloud security, and established teams may need to learn new skills to reduce security gaps in the cloud.
The importance of visibility: The future of network security in the cloud
As organizations transition to cloud environments, they still have much of their data in on-premises networks, meaning that maintaining visibility across both on-premises and cloud environments is essential for securing critical assets and ensuring seamless operations. Without a unified security strategy, gaps between these infrastructures and the teams which manage them can leave organizations vulnerable to cyber-attacks.
Shared visibility across both on-premises and cloud environments unifies SecOps and DevOps teams, enabling them to generate actionable insights and develop a cohesive approach. This alignment helps confidently mitigate risks across the cloud and network while streamlining workflows and accelerating the cloud migration journey—all without compromising security or operational continuity.
