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August 16, 2021

What is Remote Desktop Protocol (RDP)? RDP Attack Analysis

In this case study, Darktrace analyzes how a rapid Remote Desktop Protocol (RDP) attack evolved to lateral movement just seven hours within an exposed server.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Oakley Cox
Director of Product
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16
Aug 2021

Late on a Saturday evening, a physical security company in the US was targeted by an attack after cyber-criminals exploited an exposed RDP server. By Sunday, all the organization’s internal services had become unusable. This blog will unpack the attack and the dangers of open RDP ports.

What is RDP?

With the shift to remote working, IT teams have relied on remote access tools to manage corporate devices and keep the show running. Remote Desktop Protocol (RDP) is a Microsoft protocol which enables administrators to access desktop computers. Since it gives the user complete control over the device, it is a valuable entry point for threat actors.

‘RDP shops’ selling credentials on the Dark Web have been around for years. xDedic, one of the most notorious crime forums which once boasted over 80,000 hacked servers for sale, was finally shut down by the FBI and Europol in 2019, five years after it had been founded. Selling RDP access is a booming industry because it provides immediate entry into an organization, removing the need to design a phishing email, develop malware, or manually search for zero-days and open ports. For less than $5, an attacker can purchase direct access to their target organization.

In the months following the COVID-19 outbreak, the number of exposed RDP endpoints increased by 127%. RDP usage surged as companies adapted to teleworking conditions, and it became almost impossible for traditional security tools to distinguish between the daily legitimate application of RDP and its exploitation. This led to a dramatic spike in successful server-side attacks. According to the UK’s National Cyber Security Centre, RDP is now the single most common attack vector used by cyber-criminals – particularly ransomware gangs.

Breakdown of an RDP compromise

Initial intrusion

In this real-world attack, the target organization had around 7,500 devices active, one of which was an Internet-facing server with TCP port 3389 – the default port for RDP – open. In other words, the port was configured to accept network packets.

Darktrace detected a successful incoming RDP connection from a rare external endpoint, which utilized a suspicious authentication cookie. Given that the device was subject to a large volume of external RDP connections, it is likely the attacker brute-forced their way in, though they could have used an exploit or bought credentials off the Dark Web.

As incoming connections on port 3389 to this service were commonplace and expected as part of normal business, the connection was not flagged by any other security tool.

Figure 1: Timeline of the attack — the total dwell time was one day

Internal reconnaissance

Following the initial compromise, the device was seen engaging in network scanning activity within its own subnet to escalate access. After the scan, the device made Windows Management Instrumentation (WMI) connections to multiple devices over DCE-RPC, which triggered multiple Darktrace alerts.

Figure 2: The graph highlights spikes in unusual activity events along with an accompanying large volume of model breaches

Command and control (C2)

The device then made a new RDP connection on a non-standard port, using an administrative authentication cookie to an endpoint which had never been seen on the network. Tor connections were observed after this point, indicating potential C2 communication.

Figure 3: Cyber AI Analyst - Darktrace's AI investigation tool - breaks down the different stages of the incident

Lateral movement

The attacker then attempted lateral movement via SMB service control pipes and PsExec to five devices within the breach device’s subnet, which were likely identified during the network scan.

By using native Windows admin tools (PsExec, WMI, and svcctl) for lateral movement, the attacker managed to ‘live off the land’, evading detection from the rest of the security stack.

Ask the Expert

The organization’s own internal services were unavailable, so they reached out to Darktrace’s 24/7 Ask the Expert service. Darktrace’s cyber experts quickly determined the scope and nature of the compromise using the AI and began the remediation process. As a result, the threat was neutralized before the attacker could achieve their objectives, which may have included crypto-mining, deploying ransomware, or exfiltrating sensitive data.

RDP vulnerability: Dangers of exposed servers

Prior to the events described above, Darktrace had observed incoming connections on RDP and SQL from a large variety of rare external endpoints, suggesting that the server had been probed many times before. When unnecessary services are left open to the Internet, compromise is inevitable – it is simply a matter of time.

This is especially true of RDP. In this case, the attacker managed to successfully carry out reconnaissance and open external communication all through their initial access to the RDP port. Threat actors are always looking for a way in, so what could be considered a compliance issue can easily, and quickly, devolve into compromise.

Out of control remote control

The attack happened out of hours – at a time when the security team were off work enjoying their Saturday evenings – and it progressed at remarkable speed, escalating from initial intrusion to lateral movement in less than seven hours. It is very common for attackers to exploit these human vulnerabilities, moving fast and remaining undetected until the IT team are back at their desks on Monday morning.

It is for this reason that a security solution which does not sleep – and which can detect and autonomously respond to threats around the clock – is critical. Self-Learning AI can keep up with threats which escalate at machine speed, stopping them at every turn.

Thanks to Darktrace analyst Steven Sosa for his insights on the above threat find.

Learn how an RDP attack led to the deployment of ransomware

Darktrace model detections:

  • Compliance / Incoming Remote Desktop
  • Device / Network Scan
  • Device / New or Uncommon WMI Activity
  • Device / Suspicious Network Scan Activity
  • Device / RDP Scan
  • Device / Anomalous RDP Followed By Multiple Model Breaches
  • Anomalous Connection / Outbound RDP to Unusual Port
  • Compliance / Possible Tor Usage
  • Compliance / High Priority Compliance Model Breach
  • Device / New or Unusual Remote Command Execution
  • Anomalous Connection / New or Uncommon Service Control
  • Device / New or Uncommon SMB Named Pipe
  • Device / Multiple Lateral Movement Model Breaches
  • Anomalous Connection / High Volume of New or Uncommon Service Control
  • Compliance / Outbound RDP
  • Anomalous Server Activity / Domain Controller Initiated to Client

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Oakley Cox
Director of Product

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June 18, 2025

Darktrace Collaborates with Microsoft: Unifying Email Security with a Shared Vision

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In today’s threat landscape, email remains the most targeted vector for cyberattacks. Organizations require not only multi-layered defenses but also advanced, integrated systems that work collaboratively to proactively mitigate threats before they cause damage

That’s why we’re proud to announce a new integration between Darktrace / EMAIL and Microsoft Defender for Office 365, delivering a Unified Quarantine experience that empowers security teams with seamless visibility, control, and response across both platforms.

This announcement builds on a strong and growing collaboration. In 2024, Darktrace was honored as Microsoft UK Partner of the Year and recognized as a Security Trailblazer at the annual Microsoft Security 20/20 Awards, a testament to our shared commitment to innovation and customer-centric security.

A Shared Mission: Stopping Threats at Machine Speed

This integration is more than a technical milestone,as it’s a reflection of a shared mission: to protect organizations from both known and unknown threats, with efficiency, accuracy, and transparency.

  • Microsoft Defender for Office 365 delivers a comprehensive security framework that safeguards Microsoft 365 email and collaboration workloads leveraging advanced AI, global threat intelligence and information on known attack infrastructure.
  • Darktrace / EMAIL complements this with Self-Learning AI that understands the unique communication patterns within each organization, detecting subtle anomalies that evade traditional detection methods.

Together, we’re delivering multi-layered, adaptive protection that’s greater than the sum of its parts.

“Our integration with Microsoft gives security teams the tools they need to act faster and more precisely to detect and respond to threats,” said Jill Popelka, CEO of Darktrace. “Together, we’re strengthening defenses where it matters most to our customers: at the inbox.”

Unified Quarantine: One View, Total Clarity

The new Unified Quarantine experience gives customers a single pane of glass to view and manage email threatsregardless of which product took action. This means:

  • Faster investigations with consolidated visibility
  • Clear attribution of actions and outcomes across both platforms
  • Streamlined workflows for security teams managing complex environments

“This integration is a testament to the power of combining Microsoft’s global threat intelligence with Darktrace’s unique ability to understand the ‘self’ of an organization,” said Jack Stockdale, CTO of Darktrace. “Together, we’re delivering a new standard in proactive, adaptive email security.”

A New Era of Collaborative Cyber Defense

This collaboration represents a broader shift in cybersecurity: from siloed tools to integrated ecosystems. As attackers become more sophisticated, defenders must move faster, smarter, and in unison.

Through this integration, Darktrace and Microsoft establish a new standard for collaboration between native and third-party security solutions, enhancing not only threat detection but also comprehensive understanding and proactive measures against threats.

We’re excited to bring this innovation to our customers and continue building a future where AI and human expertise collaborate to secure the enterprise.

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Carlos Gray
Senior Product Marketing Manager, Email

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June 18, 2025

Customer Case Study: Leading Petrochemical Manufacturer

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Headquartered in Saudi Arabia, this industry leading petrochemical manufacturer serves customers in more than 80 countries across diverse markets throughout Europe, Africa, Latin America, the Middle East, China, and Southeast Asia.

Cyber resiliency critical to growth strategy

This leading petrochemical manufacturer’s vision is to be one of the major global players in the production and marketing of designated petrochemicals and downstream products. The company aims to significantly increase its capacity to up to a million metric tons within the next few years.

With cyber-attacks on critical infrastructure increasing 30% globally last year, cyber resiliency is essential to supporting the company’s strategic business goals of:

  • Maximizing production through efficient asset utilization
  • Maximizing sales by conducting 90% of its business outside Saudi Arabia
  • Optimizing resources and processes by integrating with UN Global Compact principles for sustainability and efficiency
  • Growing its business portfolio by engaging in joint ventures to diversify production and add value to the economy

However, the industry leader faced several challenges in its drive to fortify its cybersecurity defenses.

Visibility gaps delay response time

The company’s existing security setup provided limited visibility to the in-house security team, hindering its ability to detect anomalous network and user activity in real time. This resulted in delayed responses to potential incidents, making proactive issue resolution difficult and any remediation in the event of a successful attack costly and time-consuming.

Manual detection drains resources

Without automated detection and response capabilities, the organization’s security team had to manually monitor for suspicious activity – a time-consuming and inefficient approach that strained resources and left the organization vulnerable. This made it difficult for the team to stay current with training or acquire new skills and certifications, which are core to the ethos of both the company’s owners and the team itself.

Cyber-attacks on critical infrastructure increasing

The petrochemical manufacturer is part of a broader ecosystem of companies, making the protection of its supply chain – both upstream and downstream – critical. With several manufacturing entities and multiple locations, the customer’s internal structure is complex and challenging to secure. As cyber-attacks on critical infrastructure escalate, it needed a more comprehensive approach to safeguard its business and the wider ecosystem.

Keeping and growing skills and focus in-house

To strengthen its cybersecurity strategy, the company considered two options:

  1. Make a significant initial and ongoing investment in a Security Operations Center (SOC), which would involve skills development outside the company and substantial management overhead.
  2. Use a combination of new, automated tools and an outsourced Managed Detection and Response (MDR) service to reduce the burden on internal security specialists and allow the company to invest in upskilling its staff so they can focus on more strategic tasks.

Faced with this choice between entirely outsourcing security and augmenting the security team with new capabilities, the customer chose the second option, selecting Darktrace to automate the company’s monitoring, detection, and response. Today, the petrochemical manufacturer is using:

Extending the SOC with 24/7 expert support

To alleviate the burden on its lean security team, the company augmented its in-house capabilities with Darktrace’s Managed Detection & Response service. This support acts as an extension of its SOC, providing 24/7 monitoring, investigation, and escalation of high-priority threats. With Darktrace’s global SOC managing alert triage and autonomously containing threats, the organization’s internal team can focus on strategic initiatives. The result is a stronger security posture and increased capacity to proactively address evolving cyber risks – without expanding headcount or sacrificing visibility.

A unique approach to AI

In its search for a new security platform, the company’s Director of Information Technology said Darktrace’s autonomous response capability, coupled with Self-Learning AI-driven threat reduction, were two big reasons for selecting Darktrace over competing products and services.

AI was a huge factor – no one else was doing what Darktrace was doing with [AI].”

Demonstrated visibility

Before Darktrace, the customer had no visibility into the network activity to and from remote worker devices. Some employees need the ability to connect to its networks at any time and from any location, including the Director of Information Technology. The trial deployment of Darktrace / ENDPOINT was a success and gave the team peace of mind that, no matter the location or device, high-value remote workers were protected by Darktrace.

Modular architecture  

Darktrace's modular architecture allowed the company to deploy security controls across its complex, multi-entity environment. The company’s different locations run on segregated networks but are still interconnected and need to be protected. Darktrace / NETWORK provides a unified view and coordinated security response across the organization’s entire network infrastructure, including endpoint devices.

Results

The petrochemical manufacturer is using Darktrace across all of its locations and has achieved total visibility across network and user activity. “Darktrace is increasing in value every day,” said the Director of Information Technology.

I don’t have a big team, and Darktrace makes our lives very, very easy, not least the automation of some of the tasks that require constant manual review.”

Time savings frees analysts to focus on proactive security

Darktrace / NETWORK provides continuous, AI-driven monitoring and analysis of the company’s network activity, user behavior, and threat patterns, establishing a baseline of what normal activity looks like, and then alerting analysts to any deviations from normal traffic, activity, and behaviors. Darktrace’s autonomous response capabilities speed up response to detected threats, meaning intervention from the security team is required for fewer incidents and alerts.

In October 2024 alone, Darktrace Cyber AI Analyst saved the team 810 investigation hours, and autonomously responded to 180 anomalous behaviors that were uncovered during the investigations. With Darktrace managing the majority of threat detection and response efforts, the security team has been able to change its day-to-day activity from manual review of traffic and alerts and belated response to activity, to proactively fortifying its detection and response posture and upskilling to meet evolving requirements.  

Layered email protection reduces phishing threats

The company’s email infrastructure posed a challenge due to petrochemical industry regulations requiring on-premises email servers, with some security delivered via Microsoft Azure. By integrating Darktrace / EMAIL into the Azure stack, the organization has reduced the volume of phishing emails its users receive by 5%.

“Now we have one more layer of security related to email – every email goes through two filters. If something is not being caught or traced by Azure, it is being detected by Darktrace,” said the Director of Information Technology. “As a result, we’re now seeing only about 15% to 20% of the phishing emails we used to receive before implementing Darktrace.”

Preparing for a secure future

The time saved using Darktrace has helped the security team take proactive steps, including preparing for new cyber resilience regulations for Saudi Arabia’s Critical National Infrastructure, as mandated by the National Cybersecurity Authority (NCA).

“The team now has ample time to prepare policies and procedures that meet the new NCA regulations and, in some cases, enhance the requirements of the new law,” said the Director of Information Technology. “All of this is possible because they don’t need to keep watch; Darktrace takes on so much of that task for them.”

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