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December 12, 2022

ML Integration for Third-Party EDR Alerts

The advantages and benefits of combining EDR technologies with Darktrace: how this integration can enhance your cybersecurity strategy.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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12
Dec 2022

This blog demonstrates how we use EDR integration in Darktrace for detection & investigation. We’ll look at four key features, which are summarized with an example below:  

1)    Contextualizing existing Darktrace information – E.g. ‘There was a Microsoft Defender for Endpoint (MDE) alert 5 minutes after Darktrace saw the device beacon to an unusual destination on the internet. Let me pivot back into the Defender UI’
2)    Cross-data detection engineering
‘Darktrace, create an alert or trigger a response if you see a specific MDE alert and a native Darktrace detection on the same entity over a period of time’
3)    Applying unsupervised machine learning to third-party EDR alerts
‘Darktrace, create an alert or trigger a response if there is a specific MDE alert that is unusual for the entity, given the context’
4)    Use third-party EDR alerts to trigger AI Analyst
‘AI Analyst, this low-fidelity MDE alert flagged something on the endpoint. Please take a deep look at that device at the time of the Defender alert, conduct an investigation on Darktrace data and share your conclusions about whether there is more to it or not’ 

MDE is used as an example above, but Darktrace’s EDR integration capabilities extend beyond MDE to other EDRs as well, for example to Sentinel One and CrowdStrike EDR.

Darktrace brings its Self-Learning AI to your data, no matter where it resides. The data can be anywhere – in email environments, cloud, SaaS, OT, endpoints, or the network, for example. Usually, we want to get as close to the raw data as possible to get the maximum context for our machine learning. 

We will explain how we leverage high-value integrations from our technology partners to bring further context to Darktrace, but also how we apply our Self-Learning AI to third-party data. While there are a broad range of integrations and capabilities available, we will primarily look at Microsoft Defender for Endpoint, CrowdStrike, and SentinelOne and focus on detection in this blog post. 

The Nuts and Bolts – Setting up the Integration

Darktrace is an open platform – almost everything it does is API-driven. Our system and machine learning are flexible enough to ingest new types of data & combine it with already existing information.  

The EDR integrations mentioned here are part of our 1-click integrations. All it requires is the right level of API access from the EDR solutions and the ability for Darktrace to communicate with the EDR’s API. This type of integration can be setup within minutes – it currently doesn’t require additional Darktrace licenses.

Figure 1: Set-up of Darktrace Graph Security API integration

As soon as the setup is complete, it enables various additional capabilities. 
Let’s look at some of the key detection & investigation-focussed capabilities step-by-step.

Contextualizing Existing Darktrace Information

The most basic, but still highly-useful integration is enriching existing Darktrace information with EDR alerts. Darktrace shows a chronological history of associated telemetry and machine learning for each entity observed in the entities event log. 

With an EDR integration enabled, we now start to see EDR alerts for the respective entities turn up in the entity’s event log at the correct point in time – with a ton of context and a 1-click pivot back to the native EDR console: 

Figure 2: A pivot from the Darktrace Threat Visualizer to Microsoft Defender

This context is extremely useful to have in a single screen during investigations. Context is king – it reduces time-to-meaning and skill required to understand alerts.

Cross-Data Detection Engineering

When an EDR integration is activated, Darktrace enables an additional set of detections that leverage the new EDR alerts. This comes out of the box and doesn’t require any further detection engineering. It is worth mentioning though that the new EDR information is being made available in the background for bespoke detection engineering, if advanced users want to leverage these as custom metrics.

The trick here is that the added context provided by the additional EDR alerts allows for more refined detections – primarily to detect malicious activity with higher confidence. A network detection showing us beaconing over an unusual protocol or port combination to a rare destination on the internet is great – but seeing within Darktrace that CrowdStrike detected a potentially hostile file or process three minutes prior to the beaconing detection on the same device will greatly help to prioritize the detections and aid a subsequent investigation.

Here is an example of what this looks like in Darktrace:

Figure 3: A combined model breach in the Threat Visualizer

Applying Unsupervised Machine Learning to Third-Party EDR Alerts


Once we start seeing EDR alerts in Darktrace, we can start treating it like any other data – by applying unsupervised machine learning to it. This means we can then understand how unusual a given EDR detection is for each device in question. This is extremely powerful – it allows to reduce noisy alerts without requiring ongoing EDR alert tuning and opens a whole world of new detection capabilities.

As an example – let’s imagine a low-level malware alert keeps appearing from the EDR on a specific device. This might be a false-positive in the EDR, or just not of interest for the security team, but they may not have the resources or knowledge to further tune their EDR and get rid of this noisy alert.

While Darktrace keeps adding this as contextual information in the device’s event log, it could, depending on the context of the device, the EDR alert, and the overall environment, stop alerting on this particular EDR malware alert on this specific device if it stops being unusual. Over time, noise is reduced across the environment – but if that particular EDR alert appears on another device, or on the same device in a different context, it might get flagged again, as it now is unusual in the given context.

Darktrace then goes a step further, taking those unusual EDR alerts and combining them with unusual activity seen in other Darktrace coverage areas, like the network for example. Combining an unusual EDR alert with an unusual lateral movement attempt, for example, allows it to find these combined, high-precision, cross-data set anomalous events that are highly indicative of an active cyber-attack – without having to pre-define the exact nature of what ‘unusual’ looks like.

Figure 4: Combined EDR & network detection using unsupervised machine learning in Darktrace

Use Third-Party EDR Alerts to Trigger AI Analyst

Everything we discussed so far is great for improving precision in initial detections, adding context, and cutting through alert-noise. We don’t stop there though – we can also now use the third-party EDR alerts to trigger our investigation engine, the AI Analyst.

Cyber AI Analyst replicates and automates typical level 1 and level 2 Security Operations Centre (SOC) workflows. It is usually triggered by every native Darktrace detection. This is not a SOAR where playbooks are statically defined – AI Analyst builds hypotheses, gathers data, evaluates the data & reports on its findings based on the context of each individual scenario & investigation. 

Darktrace can use EDR alerts as starting points for its investigation, with every EDR alert ingested now triggering AI Analyst. This is similar to giving a (low-level) EDR alert to a human analyst and telling them: ‘Go and take a look at information in Darktrace and try to conclude whether there is more to this EDR alert or not.’

The AI Analyst subsequently looks at the entity which had triggered the EDR alert and investigates all available Darktrace data on that entity, over a period of time, in light of that EDR alert. It does not pivot outside Darktrace itself for that investigation (e.g. back into the Microsoft console) but looks at all of the context natively available in Darktrace. If concludes that there is more to this EDR alert – e.g. a bigger incident – it will report on that and clearly flag it. The report can of course be directly downloaded as a PDF to be shared with other stakeholders.

This comes in handy for a variety of reasons – primarily to further automate security operations and alleviate pressure from human teams. AI Analyst’s investigative capabilities sit on top of everything we discussed so far (combining EDR detections with detections from other coverage areas, applying unsupervised machine learning to EDR detections, …).

However, it can also come in handy to follow up on low-severity EDR alerts for which you might not have the human resources to do so.

The below screenshot shows an example of a concluded AI Analyst investigation that was triggered by an EDR alert:

Figure 5: An AI Analyst incident trained on third-party data

The Impact of EDR Integrations

The purpose behind all of this is to augment human teams, save them time and drive further security automation.

By ingesting third-party endpoint alerts, combining it with our existing intelligence and applying unsupervised machine learning to it, we achieve that further security automation. 

Analysts don’t have to switch between consoles for investigations. They can leverage our high-fidelity detections that look for unusual endpoint alerts, in combination with our already powerful detections across cloud and email systems, zero trust architecture, IT and OT networks, and more. 

In our experience, this pinpoints the needle in the haystack – it cuts through noise and reduces the mean-time-to-detect and mean-time-to-investigate drastically.

All of this is done out of the box in Darktrace once the endpoint integrations are enabled. It does not need a data scientist to make the machine learning work. Nor does it need a detection engineer or threat hunter to create bespoke, meaningful detections. We want to reduce the barrier to entry for using detection and investigation solutions – in terms of skill and experience required. The system is still flexible, transparent, and open, meaning that advanced users can create their own combined detections, leveraging unsupervised machine learning across different data sets with a few clicks.

There are of course more endpoint integration capabilities available than what we covered here, and we will explore these in future blog posts.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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