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May 25, 2022

Understanding Grief Ransomware Attacks

Discover the latest insights on Grief ransomware and how to protect your organization. Stay informed on evolving cybersecurity threats with the cyber experts.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Oakley Cox
Director of Product
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25
May 2022

The Grief ransomware strain, also referred to as PayOrGrief, quickly gained a reputation for disruption in mid-to-late 2021. The gang behind the malware used quadruple-extortion ransomware tactics and targeted a range of victims including municipalities and school districts.

In July 2021, just weeks after the strain was first reported to cyber security teams, Grief successfully targeted Thessaloniki, the second largest city in Greece. Faced with a $20 million ransom demand, the municipality’s security team was forced to shut down all of its websites and public-facing services and launch a full investigation into the breach.

Double act: Grief and DoppelPaymer

From its emergence in May 2021, Grief used novel malware which confounded security tools trained on historical attacks. By July, however, the sophistication and efficiency of the group’s attacks led many to suspect that Grief’s operators had experience beyond their supposed two months of operation.

Grief is now widely reported to be a rebrand of the DoppelPaymer ransomware gang, which ended its operations in May 2021 and was believed to be affiliated with the Russian ransomware gang Evil Corp. After adopting the new moniker, however, Grief regularly blew past traditional security tools, amassing well over $10 million in ransom payments in just four months.

Adaptations and rebrands are common techniques adopted by criminal gangs using the Ransomware-as-a-Service business model. The success of Grief’s rebrand illustrates how rapidly a ransomware group can update its attacks and render them unrecognizable to signature-based tools.

Revealing Grief’s tricks with Cyber AI Analyst

In July 2021, PayOrGrief targeted a European manufacturing company which had Darktrace deployed across its network. Darktrace’s early detection of the attack, along with the real-time visibility into its lifecycle offered by Darktrace’s Cyber AI Analyst, meant that each stage of the attack was clear to see.

Figure 1: Timeline of the PayOrGrief attack

The initial intrusion compromised four devices, which Darktrace detected when these devices connected to rare external IPs and downloaded encoded text files. It is likely that the devices were compromised as the result of a targeted phishing campaign, which are often used in Grief attacks as a way of injecting malware such as Dridex onto devices. If deployed within the targeted organization, Antigena Email would have identified the phishing campaign and halted it, before it reached employee inboxes. In this case, however, the attack continued.

Following the initial compromise, C2 (Command and Control) connections were made over an encrypted channel using invalid SSL certificates. An upload of 50MB of data was made from one of the infected devices to the company’s corporate server, which gave the attackers access to the company’s crown jewels: its most sensitive data. From this privileged position, and with keep-alive beacons in place, the attack was ready for detonation.

Several devices were detected attempting to upload data totaling more than 100 GB to the external file storage platform, Mega, using encrypted HTTPS on port 443. However, the attackers did not receive the total package of data they had expected. The organization had deployed Darktrace’s Autonomous Response to protect its key assets and most sensitive data. The AI recognized the anomalous behavior as a significant deviation from the business’s normal ‘pattern of life’ and autonomously blocked uploads from protected devices, preventing exfiltration wherever it was able to do so.

Figure 2: Data exfiltration from a single device, investigated by Cyber AI Analyst

The attackers then continued to spread through the digital environment. Using ‘Living off the Land’ techniques including RDP and SMB, they performed internal reconnaissance, escalated their privileges and moved laterally to additional digital assets. With access to new admin credentials, just ten hours after the initial C2 communications, the attackers commenced ransomware encryption.

It’s highly possible, therefore, that Grief has targeted Darktrace customers previously and been neutralized too early for the attack to be identified and attributed. In this instance, the organization had deployed Autonomous Response only on certain areas of the network, and we are therefore able to see how the attack progressed on unprotected devices.

Unusual suspects

The Indicators of Compromise (IoCs) for Grief ransomware have now been incorporated by many traditional security tools, but this is a short-term solution, and won’t account for further changes in both threat actor tactics and the digital environments they target. Once the Grief moniker has been exhausted, it is more than likely that another will be adopted in its place.

The AI-driven approach to cyber security tackles threats regardless of when and where they arrive, or what name they arrive under. By focusing on developing its sophisticated understanding of the entire digital estate, Darktrace’s Autonomous Response targets specific anomalies with specific, proportionate responses, even when they are part of entirely novel attacks. And when given the freedom to take action against these threats the moment they’re detected, Autonomous Response can ensure that organizations stay protected even when human teams are unavailable.

Thanks to Darktrace analyst Beverly McCann for her insights on the above threat find.

Technical details

Darktrace model detections

  • Device / Suspicious SMB Scanning Activity
  • Device / New User Agents
  • Anomalous Server Activity / Rare External from Server
  • Compliance / External Windows Communications
  • Anomalous Connection / Application Protocol on Uncommon Port
  • Anomalous Connection / Anomalous SSL without SNI to New External
  • Anomalous Connection / Rare External SSL Self-Signed
  • Anomalous Connection / Multiple Connections to New External TCP Port
  • Anomalous Connection / New User Agent to IP Without Hostname
  • Compliance / Remote Management Tool on Server
  • Anomalous Server Activity / Outgoing from Server
  • Anomalous Connection / Multiple HTTP POSTs to Rare Hostname
  • Anomalous Connection / Data Sent to Rare Domain
  • Anomalous Connection / Lots of New Connections
  • Unusual Activity / Unusual File Storage Data Transfer
  • Unusual Activity / Enhanced Unusual External Data Transfer [Enhanced Monitoring]
  • Anomalous Connection / Uncommon 1GiB Outbound
  • Unusual Activity / Unusual External Data to New Ips
  • Anomalous Connection / SMB Enumeration
  • Multiple Device Correlations / Behavioral Change Across Multiple Devices
  • Device / New or Uncommon WMI Activity
  • Unusual Activity / Unusual External Connections
  • Device / ICMP Address Scan
  • Anomalous Connection / Unusual Admin RDP Session
  • Compliance / SMB Version 1 Usage
  • Anomalous Connection / Unusual SMB Version 1
  • Anomalous File / Internal / Additional Extension Appended to SMB File
  • Unusual Activity / Anomalous SMB Move and Write
  • Compromise / Ransomware / Suspicious SMB Activity [Enhanced Monitoring]
  • Anomalous Connection / Suspicious Read Write Ratio and Unusual SMB
  • Anomalous Connection / New or Uncommon Service Control
  • Device / New or Unusual Remote Command Execution
  • User / New Admin Credentials On Client
  • Device / New or Uncommon SMB Named Pipe
  • Device / Multiple Lateral Movement Model Breaches [Enhanced Monitoring]
  • Anomalous Connection / Suspicious Read Write Ratio
  • Device / SMA Lateral Movement
  • Anomalous File / Internal / Unusual Internal EXE File Transfer
  • Anomalous Server Activity / Unusual Unresponsive Server
  • Device / Internet Facing Device with High Priority Alert
  • Multiple Device Correlations / Spreading Unusual SMB Activity
  • Multiple Device Correlations / Multiple Devices Breaching the Same Model

Darktrace Autonomous Response alerts

  • Antigena / Network / Insider Threat / Antigena Network Scan Block
  • Antigena / Network / Insider Threat / Antigena Breaches Over Time Block
  • Antigena / Network / Significant Anomaly / Antigena Significant Anomaly Block
  • Antigena / Network / Significant Anomaly / Antigena Breaches over Time Block
  • Antigena / Network / Insider Threat / Antigena Large Data Volume Outbound Block
  • Antigena / Network / Significant Anomaly / Antigena Enhanced Monitoring from Client Block
  • Antigena / Network / Insider Threat / Antigena SMB Enumeration Block
  • Antigena / Network / Significant Anomaly / Antigena Controlled and Model Breach
  • Antigena / Network / Insider Threat / Antigena Internal Anomalous File Activity
  • Antigena / Network / Significant Anomaly / Antigena Significant Anomaly from Client Block
  • Antigena / Network / External Threat / Antigena Ransomware Block
  • Antigena / Network / External Threat / SMB Ratio Antigena Block

MITRE ATT&CK techniques observed

Reconnaissance
T1595 — Active Scanning

Resource Development
T1608 — Stage Capabilities

Initial Access
T1190 — Exploit Public-Facing Application

Persistence
T1133 — External Remote Services

Defense Evasion
T1079 — Valid Accounts

Discovery
T1046 — Network Service Scanning
T1083 — File and Directory Discovery
T1018 — Remote System Discovery

Lateral Movement
T1210 — Exploitation of Remote Services
T1080 — Taint Shared Content
T1570 — Lateral Tool Transfer
T1021 — Remote Services

Command and Control
T1071 — Application Layer Protocol
T1095 — Non-Application Layer Protocol
T1571 — Non-Standard Port

Exfiltration
T1041 — Exfiltration over C2 Channel
T1567 — Exfiltration Over Web Service
T1029 — Scheduled Transfer


Impact
T1486 — Data Encrypted for Impact
T1489 — Service Stop
T1529 — System Shutdown/Reboot

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Oakley Cox
Director of Product

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Email

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March 24, 2026

Darktrace Unites Human Behavior and Threat Detection Across Email, Slack, Teams, and Zoom

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The communication attack surface is expanding

Modern attackers no longer focus solely on inboxes, they target people and the productivity systems where work actually happens. Meanwhile, the boundary between internal and external usage of tools is becoming blurrier everyday – turning the entire workplace into the attack surface. In 2025, identity compromise emerged as the single most consistent threat across the global threat landscape, as observed by Darktrace research across our entire customer base. Over 70% of incidents in the US involved SaaS/M365 account compromise and phishing or email-based social engineering, making credential abuse the single most effective initial access vector.

Despite this upward trend, investment in existing security awareness training (SAT) isn’t moving the needle on reducing risk. 84% of organizations still measure success through completion rates1, even though completion of standard training correlates with less than 2% real improvement in risky behavior.2 By prioritizing completion, organizations reward time spent rather than meaningful engagement, yet time in training doesn’t translate to retention or real-world decision-making. This compliance-first approach has left the workforce unprepared for the threats they actually face.

At the same time, attacks have evolved. Highly personalized, AI-generated campaigns now move fluidly across email, Slack, Teams, Zoom, and beyond, blending channels and even targeting systems directly through techniques like prompt injection. This new reality demands a different approach: one that treats people and the tools they use as a single ecosystem, where behavior and detection continuously inform and strengthen each other.

Only an adaptive communication security system can keep pace with the speed, creativity, and cross channel nature of today’s threats. 

Ushering in the adaptive era of workplace security

With this release, Darktrace brings together our new behavior-driven training solution with email detection, cross-channel visibility, and platform-level insights. Powered by Self-Learning AI, it delivers protection across both people and the communication tools they rely on every day, including email, Slack, Teams, and Zoom.

Each component learns from the others – training adapts to real user behavior, detection evolves across channels, and response is continuously refined – creating a powerful feedback loop that strengthens resilience and improves accuracy against today’s AI-driven threats.

Introducing: Unified training and email security for a self-improving email defense

Our brand new product, Darktrace / Adaptive Human Defense, closes the gap between human behavior and email security to continuously strengthen both people and defenses. Each user receives personalized training that adapts to their own inbox activity and skill level, with learning delivered directly within the flow of their day-to-day email interactions.

By learning from each user’s interactions with security training, it adapts security responses, creating a closed-loop system where training reinforces detection and detection informs training. Let’s look at some of the benefits.

  • Reduce successful phishing at the source with contextual Just in Time coaching: Contextual coaching appears directly in real email threads the moment risky behavior is detected, so habits change where mistakes actually happen. Configurable triggers and group policies target the right users, reducing repeated errors and administrative overhead.
  • Adaptive phishing simulations that progress automatically with each user: Embedded simulations vary in their degree of realism, from generic phishing to generative AI-enabled spear phishing. Users progress through the difficulty levels based on their performance to give an accurate picture of their phishing preparedness.  
  • Native email security integration turns human behavior into quantified risk: The native email security integration allows engagement, links clicked, and question success signals to flow back into / EMAIL recipes and models, so detection and response adapt automatically as users learn.  
  • Actionable risk and trend analytics beyond completion rates: Analytics that surface repeat offenders, high-value targets, and measurable exposure, moving beyond completion metrics to give leaders actionable insights tied to real behavior.

Learn more about / Adaptive Human Defense in the product solution brief.

Industry-first cross-channel full-message analysis for email, Slack, Teams, and Zoom

Darktrace now brings full-message analysis to Email, Slack, Teams, Zoom, and even generative AI prompts. The same leading behavioral analysis from EMAIL extends to every message, tracing intent, tone, relationships, and conversation flow across all communication activity for a complete understanding of every user interaction.

By correlating messaging and collaboration activity with email and account environments, cross-channel analysis reveals multi-domain attack paths and follows both users and threats as a single, continuous narrative – delivering better context to improve detection across the entire organization.

  • Eliminate cross-channel blind spots: Detect phishing, malware, account takeovers, and conversational manipulation across email and collaboration platforms, so attackers can’t exploit Slack, Teams, or Zoom as a new entry point. Unified behavioral analysis gives security teams a coherent, single view, for no more fragmented, channel-specific gaps.
  • Spot generative AI prompt injection attacks before they manipulate assistants: Dedicated models surface threats targeting corporate AI assistants – like ShadowLeak and Hashjack – before they can silently manipulate workflows, reducing risk before static filters catch up.

Learn more about Darktrace’s messaging security offering in the product solution brief.

Industry-first DMARC with bi-directional ASM and email security integration

Darktrace transforms domain protection by linking DMARC, attack surface intelligence, and email security into a single, continuously evolving workflow. Instead of treating domain authentication and exposure as separate tasks, this unified approach shows not just where domains are vulnerable, but how attackers are actively exploiting them.

  • Fix authentication weaknesses faster: SPF, DKIM, DMARC configurations, and external exposure data are analyzed together, giving teams clear guidance to correct weaknesses before they can be abused. Deep bidirectional integration with attack surface intelligence reduces impersonation risk at the source.
  • Accelerate email investigations: DMARC context is embedded directly into email workflows, enriching triage with authentication posture, internal/external sender lists, and seamless pivots between email and domain intelligence for faster, more accurate investigations.

Committed to innovation

These updates are part of a broader Darktrace release, which also includes:

Join our Live Launch Event on April 14, 2026.

Join us for an exclusive announcement event where Darktrace, the leader in AI-native cybersecurity, will be announcing our latest innovations, including  a demo of our new product / Adaptive Human Defense, an exclusive conversation with a Darktrace customer, and a deep dive into the Darktrace ActiveAI Security Portal.  

Register here.

References

[1] 84% of organizations still measure security awareness training success through completion rates, a vanity metric with no correlation to behavior change. (Source:  NIST Awareness Effectiveness Study, Forrester 2025)

[2] 'Limited benefit from embedded phishing training. Using randomized controlled trials and statistical modeling, embedded training provides a statistically-significant reduction in average failure rate, but of only 2%.' Ho, G., Mirian, A., Luo, E., Tong, K., Lee, E., Liu, L., Longhurst, C. A., Dameff, C., Savage, S., & Voelker, G. M. (2025). Understanding the Efficacy of Phishing Training in Practice. Proceedings of the 2025 IEEE Symposium on Security and Privacy.

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About the author
Carlos Gray
Senior Product Marketing Manager, Email

Blog

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OT

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March 25, 2026

Advancing OT Security with Architecture Visibility, Operational Reporting, and Industrial Context

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The challenge of operational understanding in complex OT environments

Most industrial organizations today already have some level of asset visibility. The bigger challenge is maintaining a trusted, shared understanding of the environment as it evolves. OT teams still frequently rely on static diagrams, spreadsheets, and manually maintained documentation because these are often the only artifacts trusted by auditors, leadership, and engineering teams. However, these references quickly become outdated as environments change.

At the same time, compliance expectations continue to increase, particularly around IEC-62443 aligned programs. Producing defensible security evidence often requires teams to manually assemble reports across multiple tools while still debating asset inventories and classifications. This creates operational overhead and reduces confidence during audits, risk reviews, and incident response situations.

Advancing operational OT security with Darktrace / OT

Darktrace / OT's latest updates focus on helping industrial organizations close this operational gap by strengthening how OT security platforms support real workflows. This release enhances Operational Overview with architecture visibility, improves how industrial assets are represented, and introduces structured reporting capabilities aligned to governance needs.

Together, these improvements help organizations maintain a more reliable operational picture of their environments while reducing manual effort associated with documentation, reporting, and asset validation.

Native OT architecture visibility inside Operational Overview

Understanding how industrial environments are structured is critical during investigations and risk reviews, yet architecture diagrams are typically maintained outside security platforms and quickly fall out of sync with operational changes. This disconnect makes it harder for OT, IT, and security teams to maintain a shared understanding of their environments when incidents occur.

Darktrace / OT introduces native OT architecture diagrams directly within Operational Overview, allowing teams to maintain a live representation of how OT assets and systems relate to each other inside the same platform used for monitoring and investigations.

These updates help organizations:

  • Maintain a shared architectural understanding across OT, IT, and security teams
  • Improve investigation context by understanding how systems relate operationally
  • Reduce reliance on static diagrams that quickly become outdated

Improving OT governance with operational asset and compliance reporting

Accurate reporting remains a major operational challenge for industrial organizations, particularly when security posture must be demonstrated to auditors, regulators, and leadership. Many OT teams still rely on manual screenshots, spreadsheets, or fragmented exports to show asset inventories and compliance alignment.

Darktrace / OT introduces structured OT asset reporting and IEC-62443-3-3 compliance reporting directly from Operational Overview. These capabilities allow organizations to generate consistent, repeatable outputs based on continuously observed OT environments rather than manually assembled documentation.

These updates help customers:

  • Reduce manual compliance effort through automated IEC-62443 reporting aligned to live OT data
  • Support governance workflows with structured OT asset and architecture reporting
  • Improve audit readiness with consistent reporting aligned to operational security posture

Expanding industrial context through improved asset representation and protocol coverage

Industrial environments rely on diverse technologies spanning manufacturing systems, power and utilities infrastructure, healthcare devices, and Industrial IoT deployments. Maintaining strong visibility across these environments requires both accurate device representation and deeper protocol understanding.

Darktrace / OT strengthens industrial context through expanded ICS and IoMT device classification alongside broader industrial protocol coverage. These improvements help organizations better understand specialized devices and communications across sectors such as manufacturing, energy, healthcare, and Industrial IoT.

These enhancements enable organizations to:

  • Improve visibility into specialized ICS, IoMT, and industrial infrastructure devices
  • Strengthen monitoring across sector-specific industrial communications in manufacturing, utilities, and IIoT environments
  • Increase confidence in detection across complex and evolving industrial technology estates

Supporting practical OT security outcomes for industrial organizations

Darktrace / OT continues our focus on delivering capabilities that help industrial organizations operationalize security rather than simply deploy tools. By improving architecture understanding, strengthening asset representation, and supporting governance reporting, this release helps organizations manage OT security with greater confidence.

As industrial environments continue to evolve, organizations need more than visibility. They need the ability to maintain trusted operational understanding and demonstrate security readiness without increasing operational friction. This release reflects Darktrace’s continued commitment to supporting the priorities that matter most in OT: safety, uptime, and resilience.

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About the author
Pallavi Singh
Product Marketing Manager, OT Security & Compliance
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