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May 21, 2020

Securing AWS Cloud Environments

Discover how self-learning AI in AWS environments detects and beats threats early with enterprise-wide analysis.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Andrew Tsonchev
VP, Security & AI Strategy, Field CISO
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21
May 2020

Cloud platforms transform the way we build digital infrastructure, allowing us to create incredibly innovative environments for business – but often, it’s at the cost of visibility and control.

With complex hybrid and multi-cloud infrastructures becoming an essential part of increasingly diverse digital estates, the journey to the cloud has fundamentally reshaped the traditional paradigm of the network perimeter, while expanding the attack surface at an alarming rate. Meanwhile, traditional security controls still only offer point solutions that rely on retrospective rules and threat signatures and fail to stop novel and advanced attacks.

To shoulder the weight of shared responsibility for cloud security, organizations require the approach offered by Darktrace DETECT & RESPOND. With Self-Learning AI, DETECT continuously learns what normal ‘patterns of life’ look like for every user, device, virtual machine, and container across an organization. By actively developing a bespoke understanding of ‘self,’ the DETECT can identify the subtle anomalies that point to an advanced attack, without any pre-defined assumptions of ‘good’ or ‘bad' and RESPOND can autonomously interfere to stop emerging threats without disrupting business operations.

As more and more businesses turn to AWS to leverage the benefits of cloud infrastructure, gaining visibility and security for AWS-hosted data and applications is absolutely crucial. The advent of AWS VPC traffic mirroring has allowed Darktrace to shine a light on blind spots in our customers’ AWS environments, ensuring that our Cyber AI security platform can stop any type of threat that emerges. With the AI-powered security securing your AWS environment, you can embrace all the benefits of the cloud with confidence.

Self-learning Cyber AI with granular, real-time visibility

VPC traffic mirroring gives our Self-Learning AI access to granular packet data, allowing DETECT to extract hundreds of features from the raw data and build rich behavioral models for our customers’ AWS cloud environments. This real-time visibility to the underlying fabric of AWS environments provided by VPC traffic mirroring helps Darktrace Cyber AI learn ‘on the job,’ continuously adapting as your business evolves. Darktrace provides the only security solution that learns in real time, a critical feature given the speed and scale of development in the cloud.

Unified control: Correlating patterns across infrastructure

Taking a fundamentally unique approach, DETECT actively correlates activity across AWS and beyond – whether your digital ecosystem includes other cloud environments, SaaS applications, or any range of on- and off-premise infrastructure. From a threat detection perspective, this is crucial, as security events detected in one part of an organization are often part of a broader security incident. This ensures that threats in the cloud are not siloed from monitoring of the rest of the infrastructure, nor are the implications for cloud security ignored when intrusions occur elsewhere in the network.

Neutralizing sophisticated and novel attacks

Legacy security controls miss novel and advanced attacks targeting cloud infrastructure. With VPC traffic mirroring supporting Darktrace Cyber AI’s understanding of an organization’s AWS environment, any slight changes from normal behavior that may indicate a potential threat can be detected immediately. This allows the DETECT to catch the full range of cloud-based attacks, from zero-day malware, to stealthy insider threats.

“Darktrace represents a new frontier in AI-based cyber defense. Our team now has complete real-time coverage across our SaaS applications and cloud containers.”

— CIO, City of Las Vegas

How it works: Using VPC traffic mirroring to analyze AWS traffic

For customers leveraging AWS within an IaaS model, Darktrace uses VPC traffic mirroring to collect metadata from mirrored VPC packets in a Darktrace probe known as a ‘vSensor’. The vSensor captures real-time traffic and selectively forwards relevant metadata to a Darktrace cloud instance or on-premise probe. From here, DETECT correlates VPC traffic with cloud, email, network, and SaaS traffic across a customer’s hybrid and multi-cloud infrastructure for analysis.

By utilizing VPC traffic mirroring in this way, the Immune System can perform deep packet inspection on traffic in the customer’s AWS cloud environment, up to and including the application layer. Hundreds of features are extracted from the raw data, ranging from high-level metrics of data flow quantities, to peer relationship meta-data, to specific application layer events. These features allow Darktrace Cyber AI to build rich behavioral models that let it understand normal patterns of life for the organization and detect malicious activity. It is important that Darktrace is able to construct these metrics from the raw data rather than relying on flow logs alone, as flow logs don't provide the required level of granularity or real-time events within connections.

For non-Nitro AWS instances, we deploy lightweight agents known as ‘OS-Sensors’ that feed relevant traffic to a local vSensor and, in turn, to a Darktrace cloud instance or on-premise probe. Once configured, OS-Sensors can easily be scaled as new instances are spun up. Darktrace also offers a specialized OS-Sensor that provides coverage in containerized systems like Docker and Kubernetes.

Richer context with AWS CloudTrail logs

In addition to analyzing data with VPC traffic mirroring, the DETECT also monitors management and data events within AWS. It does so via HTTP requests for logfiles generated by AWS CloudTrail, which monitors events from all AWS services, including:

  • EC2
  • IAM
  • S3
  • VPC
  • Lambda

Different event types produced via CloudTrail are organized by Darktrace into categories based on the action type and the AWS services that generate it. These different categories show up as metrics in the DETECT user interface, the Threat Visualizer. This information is used to provide even richer context in connection with mirrored traffic in VPCs, as well as all cloud, network, email, and SaaS traffic across a customer’s entire digital environment.

Darktrace deployment scenarios for AWS customers

For IaaS environments, Darktrace deploys a vSensor in each cloud environment. Within AWS environments, the vSensor captures real-time traffic with AWS VPC traffic mirroring. The receiving vSensor processes the data and feeds it back to the cloud-based Darktrace instance. AWS customers additionally have the option of deploying a ‘Darktrace Security Module’ to monitor IaaS management and data events at the API level, such as logins, editing virtual servers, or creating new access credentials.

Figure 1: A cloud-only deployment scenario — Darktrace manages a master cloud probe which receives traffic from sensors and connectors in IaaS and/or SaaS environments.

For hybrid IaaS deployments, Darktrace will similarly deploy vSensors, and OS-Sensors as appropriate. Cloud traffic and event data from AWS and any other cloud environments is then fed to a Darktrace probe in the cloud or on-premise network. For the latter scenario, Darktrace will deploy a physical appliance that ingests real-time network traffic via a SPAN port or network tap, allowing it to correlate patterns across the entire digital ecosystem.

Figure 2: A hybrid cloud deployment scenario, with multi-cloud infrastructure across AWS, Azure and GCP

For hybrid SaaS deployments, Darktrace will deploy provider-specific Darktrace Security Modules on either a physical or cloud-based Darktrace probe, in addition to any other relevant vSensors and OS-Sensors in place. SaaS data is then analyzed and correlated with traffic and user behaviors across AWS, other cloud environments, and any on- and off- premise cyber-physical infrastructure.

Figure 3: A hybrid SaaS deployment scenario

Defense against the full range of threats in the cloud

With the deep insight and powerful reaction capabilities of Cyber AI, Darktrace DETECT & RESPOND are the only proven technologies to stop the full range of cyber-threats in the cloud, including:

  • Critical misconfigurations
  • Insider threat
  • Compromised credentials
  • Novel and advanced malware
  • Password brute-force attacks
  • Data exfiltration
  • Lateral movement
  • Man-in-the-middle attacks
  • Crypto-jacking
  • Violations of policy

Case Studies

Crypto mining malware inadvertently installed

Darktrace detected a mistake from a junior DevOps engineer in a multinational organization with workloads across AWS and Azure and leveraging containerized systems like Docker and Kubernetes. The engineer accidentally downloaded an update that included a crypto miner, which led to an infection across multiple cloud production systems.

After the initial infection, the malware started beaconing out to an external command and control server, which was immediately picked up by Darktrace. With the external connection established and the attack mission instructions delivered, the crypto malware infection was then able to rapidly spread across the organization’s expansive cloud infrastructure at machine speed, infecting 20 cloud servers in under 15 seconds.

Extensive visibility into the organization’s AWS environment via VPC traffic mirroring was a key factor allowing Darktrace Cyber AI to identify the scale of the attack. With the dynamic and unified view across the company’s sprawling hybrid and multi-cloud infrastructure provided by Darktrace, the company’s security team was able to contain the attack within minutes, rather than hours or days. Even though the attack moved at machine speed, by leveraging solutions like VPC traffic mirroring to continuously analyze behavior in the cloud, Darktrace caught the threat at an early enough stage – well before the costs could start to mount.

Developer misuse of AWS cloud infrastructure

At an insurance group, a DevOps Engineer was attempting to build a parallel back-up infrastructure within AWS to replicate the organization’s data center production systems. The technical implementation was perfect, and the back-up systems were created – however, the cost of running the system would have been several million dollars per year.

The DevOps Engineer was unaware of the costs associated with the project and kept management in the dark. The cloud infrastructure was launched, and the costs started rising. Yet with real-time access to the company’s AWS environment provided by VPC traffic mirroring, Darktrace’s Cyber AI was immediately alerted to this unusual behavior, allowing the security team to take preventative action immediately.

With Darktrace Cyber AI, embrace the benefits of AWS

As organizations increasingly turn to the cloud and the threat surface continues to expand, security teams need self-learning AI on their side to gain the strongest insights, illuminate every blind spot, and stop all attacks.

By providing an enterprise-wide Cyber AI platform, Darktrace helps teams overcome the traditional security challenge of manually piecing together incidents across disparate corners of an organization. The unified visibility and control offered by Darktrace PREVENT, DETECTRESPOND, & HEAL reduces the complexity and dashboard fatigue that many teams continue to struggle with, while the system’s multi-dimensional insight enhances its decision-making and threat confidence. Darktrace further augments this process with the Immune System’s AI Analyst capability, which takes the additional step of automatically investigating threats detected by Darktrace and producing concise, AI-generated reports that communicate the full scope of an incident.

With the granular, real-time visibility of VPC traffic mirroring Darktrace, you can be certain your AWS cloud environments are always protected.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Andrew Tsonchev
VP, Security & AI Strategy, Field CISO

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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