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December 20, 2023

Ivanti Sentry Vulnerability | Analysis & Insights

Darktrace observed a critical vulnerability in Ivanti Sentry's cybersecurity. Learn how this almost become a huge threat and how we stopped it in its tracks.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Sam Lister
SOC Analyst
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20
Dec 2023

In an increasingly interconnected digital landscape, the prevalence of critical vulnerabilities in internet-facing systems stands as an open invitation to malicious actors. These vulnerabilities serve as a near limitless resource, granting attackers a continually array of entry points into targeted networks.

In the final week of August 2023, Darktrace observed malicious actors validating exploits for one such critical vulnerability, likely the critical RCE vulnerability, CVE-2023-38035, on Ivanti Sentry servers within multiple customer networks. Shortly after these successful tests were carried out, malicious actors were seen delivering crypto-mining and reconnaissance tools onto vulnerable Ivanti Sentry servers.

Fortunately, Darktrace DETECT™ was able to identify this post-exploitation activity on the compromised servers at the earliest possible stage, allowing the customer security teams to take action against affected devices. In environments where Darktrace RESPOND™ was enabled in autonomous response mode, Darktrace was further able inhibit the identified post-exploitation activity and stop malicious actors from progressing towards their end goals.

Exploitation of Vulnerabilities in Ivanti Products

The software provider, Ivanti, offers a variety of widely used endpoint management, service management, and security solutions. In July and August 2023, the Norwegian cybersecurity company, Mnemonic, disclosed three vulnerabilities in Ivanti products [1]/[2]/[3]; two in Ivanti's endpoint management solution, Ivanti Endpoint Manager Mobile (EPMM) (formerly called 'MobileIron Core'), and one in Ivanti’s security gateway solution, Ivanti Sentry (formerly called 'MobileIron Sentry'):

CVE-2023-35078

  • CVSS Score: 10.0
  • Affected Product: Ivanti EPMM
  • Details from Ivanti: [4]/[5]/[6]
  • Vulnerability type: Authentication bypass

CVE-2023-35081

  • CVSS Score: 7.2
  • Affected Product: Ivanti EPMM
  • Details from Ivanti: [7]/[8]/[9]
  • Vulnerability type: Directory traversal

CVE-2023-38035

  • CVSS Score:
  • Affected Product: Ivanti Sentry
  • Details from Ivanti: [10]/[11]/[12]
  • Vulnerability type: Authentication bypass

At the beginning of August 2023, the Cybersecurity and Infrastructure Security Agency (CISA) and the Norwegian National Cyber Security Centre (NCSC-NO) provided details of advanced persistent threat (APT) activity targeting EPMM systems within Norwegian private sector and government networks via exploitation of CVE-2023-35078 combined with suspected exploitation of CVE-2023-35081.

In an article published in August 2023 [12], Ivanti disclosed that a very limited number of their customers had been subjected to exploitation of the Ivanti Sentry vulnerability, CVE-2023-38035, and on the August 22, 2023, CISA added the Ivanti Sentry vulnerability, CVE-2023-38035 to its ‘Known Exploited Vulnerabilities Catalogue’.  CVE-2023-38035 is a critical authentication bypass vulnerability affecting the System Manager Portal of Ivanti Sentry systems. The System Manager Portal, which is accessible by default on port 8433, is used for administration of the Ivanti Sentry system. Through exploitation of CVE-2023-38035, an unauthenticated actor with access to the System Manager Portal can achieve Remote Code Execution (RCE) on the underlying Ivanti Sentry system.

Observed Exploitation of CVE-2023-38035

On August 24, Darktrace observed Ivanti Sentry servers within several customer networks receiving successful SSL connections over port 8433 from the external endpoint, 34.77.65[.]112. The usage of port 8433 indicates that the System Manager Portal was accessed over the connections. Immediately after receiving these successful connections, Ivanti Sentry servers made GET requests over port 4444 to 34.77.65[.]112. The unusual string ‘Wget/1.14 (linux-gnu)’ appeared in the User-Agent headers of these requests, indicating that the command-line utility, wget, was abused to initiate the requests.

Figure 1: Event Log data for an Ivanti Sentry system showing the device breaching a range of DETECT models after contacting 34.77.65[.]112.The suspicious behavior highlighted by DETECT was subsequently investigated by Darktrace’s Cyber AI Analyst™, which was able to weave together these separate behaviors into single incidents representing the whole attack chain.

Figure 2: AI Analyst Incident representing a chain of suspicious activities from an Ivanti Sentry server.

In cases where Darktrace RESPOND was enabled in autonomous response mode, RESPOND was able to automatically enforce the Ivanti Sentry server’s normal pattern of life, thus blocking further exploit testing.

Figure 3: Event Log for an Ivanti Sentry server showing the device receiving a RESPOND action immediately after trying to 34.77.65[.]112.

The GET requests to 34.77.65[.]112 were responded to with the following HTML document:

Figure 4: Snapshot of the HTML document returned by 34.77.65[.]112.

None of the links within this HTML document were functional. Furthermore, the devices’ downloads of these HTML documents do not appear to have elicited further malicious activities. These facts suggest that the observed 34.77.65[.]112 activities were representative of a malicious actor validating exploits (likely for CVE-2023-38035) on Ivanti Sentry systems.

Over the next 24 hours, these Ivanti Sentry systems received successful SSL connections over port 8433 from a variety of suspicious external endpoints, such as 122.161.66[.]161. These connections resulted in Ivanti Sentry systems making HTTP GET requests to subdomains of ‘oast[.]site’ and ‘oast[.]live’. Strings containing ‘curl’ appeared in the User-Agent headers of these requests, indicating that the command-line utility, cURL, was abused to initiate the requests.

These ‘oast[.]site’ and ‘oast[.]live’ domains are used by the out-of-band application security testing (OAST) service, Interactsh. Malicious actors are known to abuse this service to carry out out-of-band (OOB) exploit testing. It, therefore, seems likely that these activities were also representative of a malicious actor validating exploits for CVE-2023-38035 on Ivanti Sentry systems.

Figure 5: Event Log for Ivanti Sentry system showing the device contacting an 'oast[.]site' endpoint after receiving connections from the suspicious, external endpoint 122.161.66[.]161.

The actors seen validating exploits for CVE-2023-38035 may have been conducting such activities in preparation for their own subsequent malicious activities. However, given the variety of attack chains which ensued from these exploit validation activities, it is also possible that they were carried out by Initial Access Brokers (IABs) The activities which ensued from exploit validation activities identified by Darktrace fell into two categories: internal network reconnaissance and cryptocurrency mining.

Reconnaissance Activities

In one of the reconnaissance cases, immediately after receiving successful SSL connections over port 8443 from the external endpoints 190.2.131[.]204 and 45.159.248[.]179, an Ivanti Sentry system was seen making a long SSL connection over port 443 to 23.92.29[.]148, and making wget GET requests over port 4444 with the Target URIs '/ncat' and ‘/TxPortMap’ to the external endpoints, 45.86.162[.]147 and 195.123.240[.]183.  

Figure 6: Event Log data for an Ivanti Sentry system showing the device making connections to the external endpoints, 45.86.162[.]147, 23.92.29[.]148, and 195.123.240[.]183, immediately after receiving connections from rare external endpoints.

The Ivanti Sentry system then went on to scan for open SMB ports on systems within the internal network. This activity likely resulted from an attacker dropping a port scanning utility on the vulnerable Ivanti Sentry system.

Figure 7: Event Log data for an Ivanti Sentry server showing the device breaching several DETECT models after downloading a port scanning tool from 195.123.240[.]183.

In another reconnaissance case, Darktrace observed multiple wget HTTP requests with Target URIs such as ‘/awp.tar.gz’ and ‘/resp.tar.gz’ to a suspicious, external server (78.128.113[.]130).  Shortly after making these requests, the Ivanti Sentry system started to scan for open SMB ports and to respond to LLMNR queries from other internal devices. These behaviors indicate that the server may have installed an LLMNR poisoning tool, such as Responder. The Ivanti Sentry server also went on to conduct further information-gathering activities, such as LDAP reconnaissance, HTTP-based vulnerability scanning, HTTP-based password searching, and RDP port scanning.

Figure 8: Event Log data for an Ivanti Sentry system showing the device making connections to 78.128.113[.]130, scanning for an open SMB port on internal endpoints, and responding to LLMNR queries from internal endpoints.

In cases where Darktrace RESPOND was active, reconnaissance activities resulted in RESPOND enforcing the Ivanti Sentry server’s pattern of life.

Figure 9: Event Log data for an Ivanti Sentry system receiving a RESPOND action as a result of its SMB port scanning activity.
Figure 10: Event Log data for an Ivanti Sentry system receiving a RESPOND action as a result of its LDAP reconnaissance activity.

Crypto-Mining Activities

In one of the cryptomining cases, Darktrace detected an Ivanti Sentry server making SSL connections to aelix[.]xyz and mining pool endpoints after receiving successful SSL connections over port 8443 from the external endpoint, 140.228.24[.]160.

Figure 11: Event Log data for an Ivanti Sentry system showing the device contacting aelix[.]xyz and mining pool endpoints immediately after receiving connections from the external endpoint, 140.228.24[.]160.

In a cryptomining case on another customer’s network, an Ivanti Sentry server was seen making GET requests indicative of Kinsing malware infection. These requests included wget GET requests to 185.122.204[.]197 with the Target URIs ‘/unk.sh’ and ‘/se.sh’ and a combination of GET and POST requests to 185.221.154[.]208 with the User-Agent header ‘Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36’ and the Target URIs, ‘/mg’, ‘/ki’, ‘/get’, ‘/h2’, ‘/ms’, and ‘/mu’. These network-based artefacts have been observed in previous Kinsing infections [13].

Figure 12: Event Log data for an Ivanti Sentry system showing the device displaying likely Kinsing C2 activity.

On customer environments where RESPOND was active, Darktrace was able to take swift autonomous action by blocking cryptomining connection attempts to malicious command-and-control (C2) infrastructure, in this case Kinsing servers.

Figure 13: Event Log data for an Ivanti Sentry server showing the device receiving a RESPOND action after attempting to contact Kinsing C2 infrastructure.

Fortunately, due to Darktrace DETECT+RESPOND prompt identification and targeted actions against these emerging threats, coupled with remediating steps taken by affected customers’ security teams, neither the cryptocurrency mining activities nor the network reconnaissance activities led to significant disruption.  

Figure 14: Timeline of observed malicious activities.

Conclusion The inevitable presence of critical vulnerabilities in internet-facing systems underscores the perpetual challenge of defending against malicious intrusions. The near inexhaustible supply of entry routes into organizations’ networks available to malicious actors necessitates a more proactive and vigilant approach to network security.

While it is, of course, essential for organizations to secure their digital environments through the regular patching of software and keeping abreast of developing vulnerabilities that could impact their network, it is equally important to have a safeguard in place to mitigate against attackers who do manage to exploit newly discovered vulnerabilities.

In the case of Ivanti Sentry, Darktrace observed malicious actors validating exploits against affected servers on customer networks just a few days after the public disclosure of the critical vulnerability.  This activity was followed up by a variety of malicious and disruptive, activities including cryptocurrency mining and internal network reconnaissance.

Darktrace DETECT immediately detected post-exploitation activities on compromised Ivanti Sentry servers, enabling security teams to intervene at the earliest possible stage. Darktrace RESPOND, when active, autonomously inhibited detected post-exploitation activities. These DETECT detections, along with their accompanying RESPOND interventions, prevented malicious actors from being able to progress further towards their likely harmful objectives.

Credit to Sam Lister, Senior Cyber Analyst, and Trent Kessler, SOC Analyst  

Appendices

MITRE ATT&CK Mapping

Initial Access techniques:

  • Exploit Public-Facing Application (T1190)

Credential Access techniques:

  • Unsecured Credentials: Credentials In Files (T1552.001)
  • Adversary-in-the-Middle: LLMNR/NBT-NS Poisoning and SMB Relay (T1557.001)

Discovery

  • Network Service Discovery (T1046)
  • Remote System Discovery (T1018)
  • Account Discovery: Domain Account (T1087.002)

Command and Control techniques:

  • Application Layer Protocol: Web Protocols (T1071.001)
  • Ingress Tool Transfer (T1105)
  • Non-Standard Port (T1571)
  • Encrypted Channel: Asymmetric Cryptography (T1573.002)

Impact techniques

  • Resource Hijacking (T1496)
List of IoCs

Exploit testing IoCs:

·      34.77.65[.]112

·      Wget/1.14 (linux-gnu)

·      cjjovo7mhpt7geo8aqlgxp7ypod6dqaiz.oast[.]site • 178.128.16[.]97

·      curl/7.19.7 (x86_64-redhat-linux-gnu) libcurl/7.19.7 NSS/3.27.1 zlib/1.2.3 libidn/1.18 libssh2/1.4.2

·      cjk45q1chpqflh938kughtrfzgwiofns3.oast[.]site • 178.128.16[.]97

·      curl/7.29.0

Kinsing-related IoCs:

·      185.122.204[.]197

·      /unk.sh

·      /se.sh

·      185.221.154[.]208

·      185.221.154[.]208

·      45.15.158[.]124

·      Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

·      /mg

·      /ki

·      /get

·      /h2

·      /ms

·      /mu

·      vocaltube[.]ru • 185.154.53[.]140

·      92.255.110[.]4

·      194.87.254[.]160

Responder-related IoCs:

·      78.128.113[.]130

·      78.128.113[.]34

·      /awp.tar.gz

·      /ivanty

·      /resp.tar.gz

Crypto-miner related IoCs:

·      140.228.24[.]160

·      aelix[.]xyz • 104.21.60[.]147 / 172.67.197[.]200

·      c8446f59cca2149cb5f56ced4b448c8d (JA3 client fingerprint)

·      b5eefe582e146aed29a21747a572e11c (JA3 client fingerprint)

·      pool.supportxmr[.]com

·      xmr.2miners[.]com

·      xmr.2miners[.]com

·      monerooceans[.]stream

·      xmr-eu2.nanopool[.]org

Port scanner-related IoCs:

·      122.161.66[.]161

·      192.241.235[.]32

·      45.86.162[.]147

·      /ncat

·      Wget/1.14 (linux-gnu)

·      45.159.248[.]179

·      142.93.115[.]146

·      23.92.29[.]148

·      /TxPortMap

·      195.123.240.183

·      6935a8d379e086ea1aed159b8abcb0bc8acf220bd1cbc0a84fd806f14014bca7 (SHA256 hash of downloaded file)

Darktrace DETECT Model Breaches

·      Anomalous Server Activity / New User Agent from Internet Facing System

·      Device / New User Agent

·      Anomalous Connection / New User Agent to IP Without Hostname

·      Device / New User Agent and New IP

·      Anomalous Connection / Application Protocol on Uncommon Port

·      Anomalous Connection / Callback on Web Facing Device

·      Compromise / High Volume of Connections with Beacon Score

·      Compromise / Large Number of Suspicious Failed Connections

·      Compromise / High Volume of Connections with Beacon Score

·      Compromise / Beacon for 4 Days

·      Compromise / Agent Beacon (Short Period)

·      Device / Large Number of Model Breaches

·      Anomalous Server Activity / Rare External from Server

·      Compromise / Large Number of Suspicious Successful Connections

·      Compromise / Monero Mining

·      Compromise / High Priority Crypto Currency Mining

·      Compromise / Sustained TCP Beaconing Activity To Rare Endpoint

·      Device / Internet Facing Device with High Priority Alert

·      Device / Suspicious SMB Scanning Activity

·      Device / Internet Facing Device with High Priority Alert

·      Device / Network Scan

·      Device / Unusual LDAP Bind and Search Activity

·      Compliance / Vulnerable Name Resolution

·      Device / Anomalous SMB Followed By Multiple Model Breaches

·      Device / New User Agent To Internal Server

·      Anomalous Connection / Suspicious HTTP Activity

·      Anomalous Connection / Unusual Internal Connections

·      Anomalous Connection / Suspicious HTTP Activity

·      Device / RDP Scan

·      Device / Large Number of Model Breaches

·      Compromise / Beaconing Activity To External Rare

·      Compromise / Beacon to Young Endpoint

·      Anomalous Connection / Suspicious HTTP Activity

·      Compromise / Suspicious Internal Use Of Web Protocol

·      Anomalous File / EXE from Rare External Location

·      Anomalous File / Internet Facing System File Download

·      Device / Suspicious SMB Scanning Activity

·      Device / Internet Facing Device with High Priority Alert

·      Device / Network Scan

·      Device / Initial Breach Chain Compromise

References

[1] https://www.mnemonic.io/resources/blog/ivanti-endpoint-manager-mobile-epmm-authentication-bypass-vulnerability/
[2] https://www.mnemonic.io/resources/blog/threat-advisory-remote-file-write-vulnerability-in-ivanti-epmm/
[3] https://www.mnemonic.io/resources/blog/threat-advisory-remote-code-execution-vulnerability-in-ivanti-sentry/
[4] https://www.ivanti.com/blog/cve-2023-35078-new-ivanti-epmm-vulnerability
[5] https://forums.ivanti.com/s/article/CVE-2023-35078-Remote-unauthenticated-API-access-vulnerability?language=en_US
[6] https://forums.ivanti.com/s/article/KB-Remote-unauthenticated-API-access-vulnerability-CVE-2023-35078?language=en_US
[7] https://www.ivanti.com/blog/cve-2023-35081-new-ivanti-epmm-vulnerability
[8] https://forums.ivanti.com/s/article/CVE-2023-35081-Arbitrary-File-Write?language=en_US
[9] https://forums.ivanti.com/s/article/KB-Arbitrary-File-Write-CVE-2023-35081?language=en_US
[10] https://www.ivanti.com/blog/cve-2023-38035-vulnerability-affecting-ivanti-sentry
[11] https://forums.ivanti.com/s/article/CVE-2023-38035-API-Authentication-Bypass-on-Sentry-Administrator-Interface?language=en_US
[12] https://forums.ivanti.com/s/article/KB-API-Authentication-Bypass-on-Sentry-Administrator-Interface-CVE-2023-38035?language=en_US
[13] https://isc.sans.edu/diary/Your+Business+Data+and+Machine+Learning+at+Risk+Attacks+Against+Apache+NiFi/29900

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Sam Lister
SOC Analyst

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September 30, 2025

Out of Character: Detecting Vendor Compromise and Trusted Relationship Abuse with Darktrace

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What is Vendor Email Compromise?

Vendor Email Compromise (VEC) refers to an attack where actors breach a third-party provider to exploit their access, relationships, or systems for malicious purposes. The initially compromised entities are often the target’s existing partners, though this can extend to any organization or individual the target is likely to trust.

It sits at the intersection of supply chain attacks and business email compromise (BEC), blending technical exploitation with trust-based deception. Attackers often infiltrate existing conversations, leveraging AI to mimic tone and avoid common spelling and grammar pitfalls. Malicious content is typically hosted on otherwise reputable file sharing platforms, meaning any shared links initially seem harmless.

While techniques to achieve initial access may have evolved, the goals remain familiar. Threat actors harvest credentials, launch subsequent phishing campaigns, attempt to redirect invoice payments for financial gain, and exfiltrate sensitive corporate data.

Why traditional defenses fall short

These subtle and sophisticated email attacks pose unique challenges for defenders. Few busy people would treat an ongoing conversation with a trusted contact with the same level of suspicion as an email from the CEO requesting ‘URGENT ASSISTANCE!’ Unfortunately, many traditional secure email gateways (SEGs) struggle with this too. Detecting an out-of-character email, when it does not obviously appear out of character, is a complex challenge. It’s hardly surprising, then, that 83% of organizations have experienced a security incident involving third-party vendors [1].  

This article explores how Darktrace detected four different vendor compromise campaigns for a single customer, within a two-week period in 2025.  Darktrace / EMAIL successfully identified the subtle indicators that these seemingly benign emails from trusted senders were, in fact, malicious. Due to the configuration of Darktrace / EMAIL in this customer’s environment, it was unable to take action against the malicious emails. However, if fully enabled to take Autonomous Response, it would have held all offending emails identified.

How does Darktrace detect vendor compromise?

The answer lies at the core of how Darktrace operates: anomaly detection. Rather than relying on known malicious rules or signatures, Darktrace learns what ‘normal’ looks like for an environment, then looks for anomalies across a wide range of metrics. Despite the resourcefulness of the threat actors involved in this case, Darktrace identified many anomalies across these campaigns.

Different campaigns, common traits

A wide variety of approaches was observed. Individuals, shared mailboxes and external contractors were all targeted. Two emails originated from compromised current vendors, while two came from unknown compromised organizations - one in an associated industry. The sender organizations were either familiar or, at the very least, professional in appearance, with no unusual alphanumeric strings or suspicious top-level domains (TLDs). Subject line, such as “New Approved Statement From [REDACTED]” and “[REDACTED] - Proposal Document” appeared unremarkable and were not designed to provoke heightened emotions like typical social engineering or BEC attempts.

All emails had been given a Microsoft Spam Confidence Level of 1, indicating Microsoft did not consider them to be spam or malicious [2]. They also passed authentication checks (including SPF, and in some cases DKIM and DMARC), meaning they appeared to originate from an authentic source for the sender domain and had not been tampered with in transit.  

All observed phishing emails contained a link hosted on a legitimate and commonly used file-sharing site. These sites were often convincingly themed, frequently featuring the name of a trusted vendor either on the page or within the URL, to appear authentic and avoid raising suspicion. However, these links served only as the initial step in a more complex, multi-stage phishing process.

A legitimate file sharing site used in phishing emails to host a secondary malicious link.
Figure 1: A legitimate file sharing site used in phishing emails to host a secondary malicious link.
Another example of a legitimate file sharing endpoint sent in a phishing email and used to host a malicious link.
Figure 2: Another example of a legitimate file sharing endpoint sent in a phishing email and used to host a malicious link.

If followed, the recipient would be redirected, sometimes via CAPTCHA, to fake Microsoft login pages designed to capturing credentials, namely http://pub-ac94c05b39aa4f75ad1df88d384932b8.r2[.]dev/offline[.]html and https://s3.us-east-1.amazonaws[.]com/s3cure0line-0365cql0.19db86c3-b2b9-44cc-b339-36da233a3be2ml0qin/s3cccql0.19db86c3-b2b9-44cc-b339-36da233a3be2%26l0qn[.]html#.

The latter made use of homoglyphs to deceive the user, with a link referencing ‘s3cure0line’, rather than ‘secureonline’. Post-incident investigation using open-source intelligence (OSINT) confirmed that the domains were linked to malicious phishing endpoints [3] [4].

Fake Microsoft login page designed to harvest credentials.
Figure 3: Fake Microsoft login page designed to harvest credentials.
Phishing kit with likely AI-generated image, designed to harvest user credentials. The URL uses ‘s3cure0line’ instead of ‘secureonline’, a subtle misspelling intended to deceive users.
Figure 4: Phishing kit with likely AI-generated image, designed to harvest user credentials. The URL uses ‘s3cure0line’ instead of ‘secureonline’, a subtle misspelling intended to deceive users.

Darktrace Anomaly Detection

Some senders were unknown to the network, with no previous outbound or inbound emails. Some had sent the email to multiple undisclosed recipients using BCC, an unusual behavior for a new sender.  

Where the sender organization was an existing vendor, Darktrace recognized out-of-character behavior, in this case it was the first time a link to a particular file-sharing site had been shared. Often the links themselves exhibited anomalies, either being unusually prominent or hidden altogether - masked by text or a clickable image.

Crucially, Darktrace / EMAIL is able to identify malicious links at the time of processing the emails, without needing to visit the URLs or analyze the destination endpoints, meaning even the most convincing phishing pages cannot evade detection – meaning even the most convincing phishing emails cannot evade detection. This sets it apart from many competitors who rely on crawling the endpoints present in emails. This, among other things, risks disruption to user experience, such as unsubscribing them from emails, for instance.

Darktrace was also able to determine that the malicious emails originated from a compromised mailbox, using a series of behavioral and contextual metrics to make the identification. Upon analysis of the emails, Darktrace autonomously assigned several contextual tags to highlight their concerning elements, indicating that the messages contained phishing links, were likely sent from a compromised account, and originated from a known correspondent exhibiting out-of-character behavior.

A summary of the anomalous email, confirming that it contained a highly suspicious link.
Figure 5: Tags assigned to offending emails by Darktrace / EMAIL.

Figure 6: A summary of the anomalous email, confirming that it contained a highly suspicious link.

Out-of-character behavior caught in real-time

In another customer environment around the same time Darktrace / EMAIL detected multiple emails with carefully crafted, contextually appropriate subject lines sent from an established correspondent being sent to 30 different recipients. In many cases, the attacker hijacked existing threads and inserted their malicious emails into an ongoing conversation in an effort to blend in and avoid detection. As in the previous, the attacker leveraged a well-known service, this time ClickFunnels, to host a document containing another malicious link. Once again, they were assigned a Microsoft Spam Confidence Level of 1, indicating that they were not considered malicious.

The legitimate ClickFunnels page used to host a malicious phishing link.
Figure 7: The legitimate ClickFunnels page used to host a malicious phishing link.

This time, however, the customer had Darktrace / EMAIL fully enabled to take Autonomous Response against suspicious emails. As a result, when Darktrace detected the out-of-character behavior, specifically, the sharing of a link to a previously unused file-sharing domain, and identified the likely malicious intent of the message, it held the email, preventing it from reaching recipients’ inboxes and effectively shutting down the attack.

Figure 8: Darktrace / EMAIL’s detection of malicious emails inserted into an existing thread.*

*To preserve anonymity, all real customer names, email addresses, and other identifying details have been redacted and replaced with fictitious placeholders.

Legitimate messages in the conversation were assigned an Anomaly Score of 0, while the newly inserted malicious emails identified and were flagged with the maximum score of 100.

Key takeaways for defenders

Phishing remains big business, and as the landscape evolves, today’s campaigns often look very different from earlier versions. As with network-based attacks, threat actors are increasingly leveraging legitimate tools and exploiting trusted relationships to carry out their malicious goals, often staying under the radar of security teams and traditional email defenses.

As attackers continue to exploit trusted relationships between organizations and their third-party associates, security teams must remain vigilant to unexpected or suspicious email activity. Protecting the digital estate requires an email solution capable of identifying malicious characteristics, even when they originate from otherwise trusted senders.

Credit to Jennifer Beckett (Cyber Analyst), Patrick Anjos (Senior Cyber Analyst), Ryan Traill (Analyst Content Lead), Kiri Addison (Director of Product)

Appendices

IoC - Type - Description + Confidence  

- http://pub-ac94c05b39aa4f75ad1df88d384932b8.r2[.]dev/offline[.]html#p – fake Microsoft login page

- https://s3.us-east-1.amazonaws[.]com/s3cure0line-0365cql0.19db86c3-b2b9-44cc-b339-36da233a3be2ml0qin/s3cccql0.19db86c3-b2b9-44cc-b339-36da233a3be2%26l0qn[.]html# - link to domain used in homoglyph attack

MITRE ATT&CK Mapping  

Tactic – Technique – Sub-Technique  

Initial Access - Phishing – (T1566)  

References

1.     https://gitnux.org/third-party-risk-statistics/

2.     https://learn.microsoft.com/en-us/defender-office-365/anti-spam-spam-confidence-level-scl-about

3.     https://www.virustotal.com/gui/url/5df9aae8f78445a590f674d7b64c69630c1473c294ce5337d73732c03ab7fca2/detection

4.     https://www.virustotal.com/gui/url/695d0d173d1bd4755eb79952704e3f2f2b87d1a08e2ec660b98a4cc65f6b2577/details

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Jennifer Beckett
Cyber Analyst

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October 1, 2025

Announcing Unified OT Security with Dedicated OT Workflows, Segmentation-Aware Risk Insights, and Next-Gen Endpoint Visibility for Industrial Teams

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The challenge of convergence without clarity

Convergence is no longer a roadmap idea, it is the daily reality for industrial security teams. As Information Technology (IT) and Operational Technology (OT) environments merge, the line between a cyber incident and an operational disruption grows increasingly hard to define. A misconfigured firewall rule can lead to downtime. A protocol misuse might look like a glitch. And when a pump stalls but nothing appears in the Security Operations Center (SOC) dashboard, teams are left asking: is this operational or is this a threat?

The lack of shared context slows down response, creates friction between SOC analysts and plant engineers, and leaves organizations vulnerable at exactly the points where IT and OT converge. Defenders need more than alerts, they need clarity that both sides can trust.

The breakthrough with Darktrace / OT

This latest Darktrace / OT release was built to deliver exactly that. It introduces shared context between Security, IT, and OT operations, helping reduce friction and close the security gaps at the intersection of these domains.

With a dedicated dashboard built for operations teams, extended visibility into endpoints for new forms of detection and CVE collection, expanded protocol coverage, and smarter risk modeling aligned to segmentation policies, teams can now operate from a shared source of truth. These enhancements are not just incremental upgrades, they are foundational improvements designed to bring clarity, efficiency, and trust to converged environments.

A dashboard built for OT engineers

The new Operational Overview provides OT engineers with a workspace designed for them, not for SOC analysts. It brings asset management, risk insights and operational alerts into one place. Engineers can now see activity like firmware changes, controller reprograms or the sudden appearance of a new workstation on the network, providing a tailored view for critical insights and productivity gains without navigating IT-centric workflows. Each device view is now enriched with cross-linked intelligence, make, model, firmware version and the roles inferred by Self-Learning AI, making it easier to understand how each asset behaves, what function it serves, and where it fits within the broader industrial process. By suppressing IT-centric noise, the dashboard highlights only the anomalies that matter to operations, accelerating triage, enabling smoother IT/OT collaboration, and reducing time to root cause without jumping between tools.

This is usability with purpose, a view that matches OT workflows and accelerates response.

Figure 1: The Operational Overview provides an intuitive dashboard summarizing all OT Assets, Alerts, and Risk.

Full-spectrum coverage across endpoints, sensors and protocols

The release also extends visibility into areas that have traditionally been blind spots. Engineering workstations, Human-Machine Interfaces (HMIs), contractor laptops and field devices are often the entry points for attackers, yet the hardest to monitor.

Darktrace introduces Network Endpoint eXtended Telemetry (NEXT) for OT, a lightweight collector built for segmented and resource-constrained environments. NEXT for OT uses Endpoint sensors to capture localized network, and now process-level telemetry, placing it in context alongside other network and asset data to:

  1. Identify vulnerabilities and OS data, which is leveraged by OT Risk Management for risk scoring and patching prioritization, removing the need for third-party CVE collection.
  1. Surface novel threats using Self-Learning AI that standalone Endpoint Detection and Response (EDR) would miss.
  1. Extend Cyber AI Analyst investigations through to the endpoint root cause.

NEXT is part of our existing cSensor endpoint agent, can be deployed standalone or alongside existing EDR tools, and allows capabilities to be enabled or disabled depending on factors such as security or OT team objectives and resource utilization.

Figure 2: Darktrace / OT delivers CVE patch priority insights by combining threat intelligence with extended network and endpoint telemetry

The family of Darktrace Endpoint sensors also receive a boost in deployment flexibility, with on-prem server-based setups, as well as a Windows driver tailored for zero-trust and high-security environments.

Protocol coverage has been extended where it matters most. Darktrace now performs protocol analysis of a wider range of GE and Mitsubishi protocols, giving operators real-time visibility into commands and state changes on Programmable Logic Controllers (PLCs), robots and controllers. Backed by Self-Learning AI, this inspection does more than parse traffic, it understands what normal looks like and flags deviations that signal risk.

Integrated risk and governance workflows

Security data is only valuable when it drives action. Darktrace / OT delivers risk insights that go beyond patching, helping teams take meaningful steps even when remediation isn't possible. Risk is assessed not just by CVE presence, but by how network segmentation, firewall policies, and attack path logic neutralize or contain real-world exposure. This approach empowers defenders to deprioritize low-impact vulnerabilities and focus effort where risk truly exists. Building on the foundation introduced in release 6.3, such as KEV enrichment, endpoint OS data, and exploit mapping, this release introduces new integrations that bring Darktrace / OT intelligence directly into governance workflows.

Fortinet FortiGate firewall ingestion feeds segmentation rules into attack path modeling, revealing real exposure when policies fail and closing feeds into patching prioritization based on a policy to CVE exposure assessment.

  • ServiceNow Configuration Management Database (CMDB) sync ensures asset intelligence stays current across governance platforms, eliminating manual inventory work.

Risk modeling has also been made more operationally relevant. Scores are now contextualized by exploitability, asset criticality, firewall policy, and segmentation posture. Patch recommendations are modeled in terms of safety, uptime and compliance rather than just Common Vulnerability Scoring System (CVSS) numbers. And importantly, risk is prioritized across the Purdue Model, giving defenders visibility into whether vulnerabilities remain isolated to IT or extend into OT-critical layers.

Figure 3: Attack Path Modeling based on NetFlow and network topology reveals high risk points of IT/OT convergence.

The real-world impact for defenders

In today’s environments, attackers move fluidly between IT and OT. Without unified visibility and shared context, incidents cascade faster than teams can respond.

With this release, Darktrace / OT changes that reality. The Operational Overview gives Engineers a dashboard they can use daily, tailored to their workflows. SOC analysts can seamlessly investigate telemetry across endpoints, sensors and protocols that were once blind spots. Operators gain transparency into PLCs and controllers. Governance teams benefit from automated integrations with platforms like Fortinet and ServiceNow. And all stakeholders work from risk models that reflect what truly matters: safety, uptime and compliance.

This release is not about creating more alerts. It is about providing more clarity. By unifying context across IT and OT, Darktrace / OT enables defenders to see more, understand more and act faster.

Because in environments where safety and uptime are non-negotiable, clarity is what matters most.

Join us for our live event where we will discuss these product innovations in greater detail

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About the author
Pallavi Singh
Product Marketing Manager, OT Security & Compliance
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