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December 15, 2023

How Darktrace Halted A DarkGate in MS Teams

Discover how Darktrace thwarted DarkGate malware in Microsoft Teams. Stay informed on the latest cybersecurity measures and protect your business.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Natalia Sánchez Rocafort
Cyber Security Analyst
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15
Dec 2023

Securing Microsoft Teams and SharePoint

Given the prevalence of the Microsoft Teams and Microsoft SharePoint platforms in the workplace in recent years, it is essential that organizations stay vigilant to the threat posed by applications vital to hybrid and remote work and prioritize the security and cyber hygiene of these services. For just as the use of these platforms has increased exponentially with the rise of remote and hybrid working, so too has the malicious use of them to deliver malware to unassuming users.

Researchers across the threat landscape have begun to observe these legitimate services being leveraged by malicious actors as an initial access method. Microsoft Teams can easily be exploited to send targeted phishing messages to individuals within an organization, while appearing legitimate and safe. Although the exact contents of these messages may vary, the messages frequently use social engineering techniques to lure users to click on a SharePoint link embedded into the message. Interacting with the malicious link will then download a payload [1].

Darktrace observed one such malicious attempt to use Microsoft Teams and SharePoint in September 2023, when a device was observed downloading DarkGate, a commercial trojan that is known to deploy other strains of malware, also referred to as a commodity loader [2], after clicking on SharePoint link. Fortunately for the customer, Darktrace’s suite of products was perfectly poised to identify the initial signs of suspicious activity and Darktrace RESPOND™ was able to immediately halt the advancement of the attack.

DarkGate Attack Overview

On September 8, 2023, Darktrace DETECT™ observed around 30 internal devices on a customer network making unusual SSL connections to an external SharePoint site which contained the name of a person, 'XXXXXXXX-my.sharepoint[.]com' (107.136[.]8, 13.107.138[.]8). The organization did not have any employees who went by this name and prior to this activity, no internal devices had been seen contacting the endpoint.

At first glance, this initial attack vector would have appeared subtle and seemingly trustworthy to users. Malicious actors likely sent various users a phishing message via Microsoft Teams that contained the spoofed SharePoint link to the personalized SharePoint link ''XXXXXXXX-my.sharepoint[.]com'.

Figure 1: Advanced Search query showing a sudden spike in connections to ''XXXXXXXX -my.sharepoint[.]com'.

Darktrace observed around 10 devices downloading approximately 1 MB of data during their connections to the Sharepoint endpoint. Darktrace DETECT observed some of the devices making subsequent HTTP GET requests to a range of anomalous URIs. The devices utilized multiple user-agents for these connections, including ‘curl’, a command line tool that allows individuals to request and transfer data from a specific URL. The connections were made to the IP 5.188.87[.]58, an endpoint that has been flagged as an indicator of compromise (IoC) for DarkGate malware by multiple open-source intelligence (OSINT) sources [3], commonly associated with HTTP GET requests:

  1. GET request over port 2351 with the User-Agent header 'Mozilla/4.0 (compatible; Win32; WinHttp.WinHttpRequest.5)' and the target URI '/bfyxraav' to 5.188.87[.]58
  2. GET request over port 2351 with the user-agent header 'curl' and the target URI '/' to 5.188.87[.]58
  3. GET request over port 2351 with the user-agent header 'curl/8.0.1' and the target URI '/msibfyxraav' to 5.188.87[.]58

The HTTP GET requests made with the user-agent header 'curl' and the target URI '/' to 5.188.87[.]58 were responded to with a filename called 'Autoit3.exe'. The other requests received script files with names ending in '.au3, such as 'xkwtvq.au3', 'otxynh.au3', and 'dcthbq.au3'. DarkGate malware has been known to make use of legitimate AutoIt files, and typically runs multiple AutoIt scripts (‘.au3’) [4].

Following these unusual file downloads, the devices proceeded to make hundreds of HTTP POST requests to the target URI '/' using the user-agent header 'Mozilla/4.0 (compatible; Synapse)' to 5.188.87[.]58. The contents of these requests, along with the contents of the responses, appear to be heavily obfuscated.

Figure 2: Example of obfuscated response, as shown in a packet capture downloaded from Darktrace.

While Microsoft’s Safe Attachments and Safe Links settings were unable to detect this camouflaged malicious activity, Darktrace DETECT observed the unusual over-the-network connectivity that occurred. While Darktrace DETECT identified multiple internal devices engaging in this anomalous behavior throughout the course of the compromise, the activity observed on one device in particular best showcases the overall kill chain of this attack.

The device in question was observed using two different user agents (curl/8.0.1 and Mozilla/4.0 (compatible; Win32; WinHttp.WinHttpRequest.5)) when connecting to the endpoint 5.188.87[.]58 and target URI ‘/bfyxraav’. Additionally, Darktrace DETECT recognized that it was unusual for this device to be making these HTTP connections via destination port 2351.

As a result, Darktrace’s Cyber AI Analyst™ launched an autonomous investigation into the suspicious activity and was able to connect the unusual external connections together, viewing them as one beaconing incident as opposed to isolated series of connections.

Figure 3: Cyber AI Analyst investigation summarizing the unusual repeated connections made to 5.188.87[.]58 via destination port 2351.

Darktrace then observed the device downloading the ‘Autoit3.exe’ file. Darktrace RESPOND took swift mitigative action by blocking similar connections to this endpoint, preventing the device from downloading any additional suspicious files.

Figure 4: Suspicious ‘Autoit3.exe’ downloaded by the source device from the malicious external endpoint.

Just one millisecond later, Darktrace observed the device making suspicious HTTP GET requests to URIs including ‘/msibfyxraav’. Darktrace recognized that the device had carried out several suspicious actions within a relatively short period of time, breaching multiple DETECT models, indicating that it may have been compromised. As a result, RESPOND took action against the offending device by preventing it from communicating externally [blocking all outbound connections] for a period of one hour, allowing the customer’s security team precious time to address the issue.

It should be noted that, at this point, had the customer subscribed to Darktrace’s Proactive Threat Notification (PTN) service, the Darktrace Security Operations Center (SOC) would have investigated these incidents in greater detail, and likely would have sent a notification directly to the customer to inform them of the suspicious activity.

Additionally, AI Analyst collated various distinct events and suggested that these stages were linked as part of an attack. This type of augmented understanding of events calculated at machine speed is extremely valuable since it likely would have taken a human analyst hours to link all the facets of the incident together.  

Figure 5: AI Analyst investigation showcasing the use of the ‘curl’ user agent to connect to the target URI ‘/msibfyxraav’.
Figure 6: Darktrace RESPOND moved to mitigate any following connections by blocking all outgoing traffic for 1 hour.

Following this, an automated investigation was launched by Microsoft Defender for Endpoint. Darktrace is designed to coordinate with multiple third-party security tools, allowing for information on ongoing incidents to be seamlessly exchanged between Darktrace and other security tools. In this instance, Microsoft Defender identified a ‘low severity’ incident on the device, this automatically triggered a corresponding alert within DETECT, presented on the Darktrace Threat Visuallizer.

The described activity occurred within milliseconds. At each step of the attack, Darktrace RESPOND took action either by enforcing expected patterns of life [normality] on the affected device, blocking connections to suspicious endpoints for a specified amount of time, and/or blocking all outgoing traffic from the device. All the relevant activity was detected and promptly stopped for this device, and other compromised devices, thus containing the compromise and providing the security team invaluable remediation time.

Figure 7: Overview of the compromise activity, all of which took place within a matter of miliseconds.

Darktrace identified similar activity on other devices in this customer’s network, as well as across Darktrace’s fleet around the same time in early September.

On a different customer environment, Darktrace DETECT observed more than 25 ‘.au3’ files being downloaded; this activity can be seen in Figure 9.

Figure 8: High volume of file downloads following GET request and 'curl' commands.

Figure 9 provides more details of this activity, including the source and destination IP addresses (5.188.87[.]58), the destination port, the HTTP method used and the MIME/content-type of the file

Figure 9: Additional information of the anomalous connections.

A compromised server in another customer deployment was seen establishing unusual connections to the external IP address 80.66.88[.]145 – an endpoint that has been associated with DarkGate by OSINT sources [5]. This activity was identified by Darktrace/DETECT as a new connection for the device via an unusual destination port, 2840. As the device in question was a critical server, Darktrace DETECT treated it with suspicion and generated an ‘Anomalous External Activity from Critical Network Device’ model breach.  

Figure 10: Model breach and model breach event log for suspicious connections to additional endpoint.

Conclusion

While Microsoft Teams and SharePoint are extremely prominent tools that are essential to the business operations of many organizations, they can also be used to compromise via living off the land, even at initial intrusion. Any Microsoft Teams user within a corporate setting could be targeted by a malicious actor, as such SharePoint links from unknown senders should always be treated with caution and should not automatically be considered as secure or legitimate, even when operating within legitimate Microsoft infrastructure.

Malicious actors can leverage these commonly used platforms as a means to carry out their cyber-attacks, therefore organizations must take appropriate measures to protect and secure their digital environments. As demonstrated here, threat actors can attempt to deploy malware, like DarkGate, by targeting users with spoofed Microsoft Teams messages. By masking malicious links as legitimate SharePoint links, these attempts can easily convince targets and bypass traditional security tools and even Microsoft’s own Safe Links and Safe Attachments security capabilities.

When the chain of events of an attack escalates within milliseconds, organizations must rely on AI-driven tools that can quickly identify and automatically respond to suspicious events without latency. As such, the value of Darktrace DETECT and Darktrace RESPOND cannot be overstated. Given the efficacy and efficiency of Darktrace’s detection and autonomous response capabilities, a more severe network compromise in the form of the DarkGate commodity loader was ultimately averted.

Credit to Natalia Sánchez Rocafort, Cyber Security Analyst, Zoe Tilsiter.

Appendices

Darktrace DETECT Model Detections

  • [Model Breach: Device / Initial Breach Chain Compromise 100% –– Breach URI: /#modelbreach/114039 ] (Enhanced Monitoring)·      [Model Breach: Device / Initial Breach Chain Compromise 100% –– Breach URI: /#modelbreach/114124 ] (Enhanced Monitoring)
  • [Model Breach: Device / New User Agent and New IP 62% –– Breach URI: /#modelbreach/114030 ]
  • [Model Breach: Anomalous Connection / Application Protocol on Uncommon Port 46% –– Breach URI: /#modelbreach/114031 ]
  • [Model Breach: Anomalous Connection / New User Agent to IP Without Hostname 62% –– Breach URI: /#modelbreach/114032 ]
  • [Model Breach: Device / New User Agent 32% –– Breach URI: /#modelbreach/114035 ]
  • [Model Breach: Device / Three Or More New User Agents 31% –– Breach URI: /#modelbreach/114036 ]
  • [Model Breach: Anomalous Server Activity / Anomalous External Activity from Critical Network Device 62% –– Breach URI: /#modelbreach/612173 ]
  • [Model Breach: Anomalous File / EXE from Rare External Location 61% –– Breach URI: /#modelbreach/114037 ]
  • [Model Breach: Anomalous Connection / Multiple Connections to New External TCP Port 61% –– Breach URI: /#modelbreach/114042 ]
  • [Model Breach: Security Integration / Integration Ransomware Detected 100% –– Breach URI: /#modelbreach/114049 ]
  • [Model Breach: Compromise / Beaconing Activity To External Rare 62% –– Breach URI: /#modelbreach/114059 ]
  • [Model Breach: Compromise / HTTP Beaconing to New Endpoint 30% –– Breach URI: /#modelbreach/114067 ]
  • [Model Breach: Security Integration / C2 Activity and Integration Detection 100% –– Breach URI: /#modelbreach/114069 ]
  • [Model Breach: Anomalous File / EXE from Rare External Location 55% –– Breach URI: /#modelbreach/114077 ]
  • [Model Breach: Compromise / High Volume of Connections with Beacon Score 66% –– Breach URI: /#modelbreach/114260 ]
  • [Model Breach: Security Integration / Low Severity Integration Detection 59% –– Breach URI: /#modelbreach/114293 ]
  • [Model Breach: Security Integration / Low Severity Integration Detection 33% –– Breach URI: /#modelbreach/114462 ]
  • [Model Breach: Security Integration / Integration Ransomware Detected 100% –– Breach URI: /#modelbreach/114109 ]·      [Model Breach: Device / Three Or More New User Agents 31% –– Breach URI: /#modelbreach/114118 ]·      [Model Breach: Anomalous Connection / Application Protocol on Uncommon Port 46% –– Breach URI: /#modelbreach/114113 ] ·      [Model Breach: Anomalous Connection / New User Agent to IP Without Hostname 62% –– Breach URI: /#modelbreach/114114 ]·      [Model Breach: Device / New User Agent 32% –– Breach URI: /#modelbreach/114117 ]·      [Model Breach: Anomalous File / EXE from Rare External Location 61% –– Breach URI: /#modelbreach/114122 ]·      [Model Breach: Security Integration / Low Severity Integration Detection 54% –– Breach URI: /#modelbreach/114310 ]
  • [Model Breach: Security Integration / Integration Ransomware Detected 65% –– Breach URI: /#modelbreach/114662 ]Darktrace/Respond Model Breaches
  • [Model Breach: Antigena / Network::External Threat::Antigena Suspicious File Block 61% –– Breach URI: /#modelbreach/114033 ]
  • [Model Breach: Antigena / Network::External Threat::Antigena File then New Outbound Block 100% –– Breach URI: /#modelbreach/114038 ]
  • [Model Breach: Antigena / Network::Significant Anomaly::Antigena Enhanced Monitoring from Client Block 100% –– Breach URI: /#modelbreach/114040 ]
  • [Model Breach: Antigena / Network::Significant Anomaly::Antigena Significant Anomaly from Client Block 87% –– Breach URI: /#modelbreach/114041 ]
  • [Model Breach: Antigena / Network::Significant Anomaly::Antigena Controlled and Model Breach 87% –– Breach URI: /#modelbreach/114043 ]
  • [Model Breach: Antigena / Network::External Threat::Antigena Ransomware Block 100% –– Breach URI: /#modelbreach/114052 ]
  • [Model Breach: Antigena / Network::Significant Anomaly::Antigena Significant Security Integration and Network Activity Block 87% –– Breach URI: /#modelbreach/114070 ]
  • [Model Breach: Antigena / Network::Significant Anomaly::Antigena Breaches Over Time Block 87% –– Breach URI: /#modelbreach/114071 ]
  • [Model Breach: Antigena / Network::External Threat::Antigena Suspicious Activity Block 87% –– Breach URI: /#modelbreach/114072 ]
  • [Model Breach: Antigena / Network::External Threat::Antigena Suspicious File Block 53% –– Breach URI: /#modelbreach/114079 ]
  • [Model Breach: Antigena / Network::Significant Anomaly::Antigena Breaches Over Time Block 64% –– Breach URI: /#modelbreach/114539 ]
  • [Model Breach: Antigena / Network::External Threat::Antigena Ransomware Block 66% –– Breach URI: /#modelbreach/114667 ]
  • [Model Breach: Antigena / Network::External Threat::Antigena Suspicious Activity Block 79% –– Breach URI: /#modelbreach/114684 ]·      
  • [Model Breach: Antigena / Network::External Threat::Antigena Ransomware Block 100% –– Breach URI: /#modelbreach/114110 ]·      
  • [Model Breach: Antigena / Network::Significant Anomaly::Antigena Significant Anomaly from Client Block 87% –– Breach URI: /#modelbreach/114111 ]·      
  • [Model Breach: Antigena / Network::Significant Anomaly::Antigena Controlled and Model Breach 87% –– Breach URI: /#modelbreach/114115 ]·      
  • [Model Breach: Antigena / Network::Significant Anomaly::Antigena Breaches Over Time Block 87% –– Breach URI: /#modelbreach/114116 ]·      
  • [Model Breach: Antigena / Network::External Threat::Antigena Suspicious File Block 61% –– Breach URI: /#modelbreach/114121 ]·      
  • [Model Breach: Antigena / Network::External Threat::Antigena File then New Outbound Block 100% –– Breach URI: /#modelbreach/114123 ]·      
  • [Model Breach: Antigena / Network::Significant Anomaly::Antigena Enhanced Monitoring from Client Block 100% –– Breach URI: /#modelbreach/114125 ]

List of IoCs

IoC - Type - Description + Confidence

5.188.87[.]58 - IP address - C2 endpoint

80.66.88[.]145 - IP address - C2 endpoint

/bfyxraav - URI - Possible C2 endpoint URI

/msibfyxraav - URI - Possible C2 endpoint URI

Mozilla/4.0 (compatible; Win32; WinHttp.WinHttpRequest.5) - User agent - Probable user agent leveraged

curl - User agent - Probable user agent leveraged

curl/8.0.1 - User agent - Probable user agent leveraged

Mozilla/4.0 (compatible; Synapse) - User agent - Probable user agent leveraged

Autoit3.exe - Filename - Exe file

CvUYLoTv.au3    

eDVeqcCe.au3

FeLlcFRS.au3

FTEZlGhe.au3

HOrzcEWV.au3

rKlArXHH.au3

SjadeWUz.au3

ZgOLxJQy.au3

zSrxhagw.au3

ALOXitYE.au3

DKRcfZfV.au3

gQZVKzek.au3

JZrvmJXK.au3

kLECCtMw.au3

LEXCjXKl.au3

luqWdAzF.au3

mUBNrGpv.au3

OoCdHeJT.au3

PcEJXfIl.au3

ssElzrDV.au3

TcBwRRnp.au3

TFvAUIgu.au3

xkwtvq.au3

otxynh.au3

dcthbq.au3 - Filenames - Possible exe files delivered in response to curl/8.0.1 GET requests with Target URI '/msibfyxraav

f3a0a85fe2ea4a00b3710ef4833b07a5d766702b263fda88101e0cb804d8c699 - SHA256 file hash - Possible SHA256 hashes of 'Autoit3.exe' files

afa3feea5964846cd436b978faa7d31938e666288ffaa75d6ba75bfe6c12bf61 - SHA256 file hash - Possible SHA256 hashes of 'Autoit3.exe' files

63aeac3b007436fa8b7ea25298362330423b80a4cb9269fd2c3e6ab1b1289208 - SHA256 file hash - Possible SHA256 hashes of 'Autoit3.exe' files

ab6704e836a51555ec32d1ff009a79692fa2d11205f9b4962121bda88ba55486 - SHA256 file hash - Possible SHA256 hashes of 'Autoit3.exe' files

References

1. https://www.truesec.com/hub/blog/darkgate-loader-delivered-via-teams

2. https://feedit.cz/wp-content/uploads/2023/03/YiR2022_onepager_ransomware_loaders.pdf

3. https://www.virustotal.com/gui/ip-address/5.188.87[.]58

4. https://www.forescout.com/resources/darkgate-loader-malspam-campaign/

5. https://otx.alienvault.com/indicator/ip/80.66.88[.]145

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Natalia Sánchez Rocafort
Cyber Security Analyst

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June 9, 2026

Always On, Always Defending: Inside the AI-Driven SOC

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Today’s SOC: A system under pressure

The SOC has been described as the:

  • Control center for security systems management  
  • Operations center for log analysis and alert response
  • Command center for network monitoring and investigation

But the CISO at a manufacturer of industrial power solutions says today’s SOC is far more dynamic:

“The SOC is an active player in a never-ending chess match where the pieces are always moving, the rules are constantly changing, and we’re continuously adjusting our tactical and strategic approaches to keep up.”

This has created a balancing act for cybersecurity professionals:

  • Support expanding digital estates to fuel innovation…or risk limiting business growth
  • Stop advanced cyberattacks at scale…or risk severe financial and reputational impacts

But balancing these responsibilities is increasingly difficult. Attackers are operating at machine speed and scale using sophisticated, adaptive techniques that overwhelm teams and bypass legacy defenses. At the same time, more than half of cybersecurity teams are understaffed, and 65% have unfilled cybersecurity positions (ISACA).

“The SOC is hitting its breaking point,” admits the VP of IT at a U.S.-based risk management services provider.”

“That’s the hard reality,” affirms a Chief Digital and Technology Officer at a North American financial services organization. “SOC teams are drowning in alerts, wasting time researching the most benign incidents while missing critical threats.”

Traditional tools lack the context and autonomous reasoning needed to determine which ones are truly dangerous, requiring analysts to manually review and respond. But with thousands of alerts hitting SOCs daily, the task exceeds human capacity, with recent industry research revealing that 40% to 42% of security alerts now go uninvestigated.

“Our old governance models of throwing bodies at it, that’s not going to work,” says the Group CIO of a multinational holding company. “Attackers move at machine speed, and our defenses have to operate at the same pace. Using AI for cybersecurity is the only way to do that.”

Why AI is essential

AI is about speed, scale, and context.

SOC teams are still expected to find the proverbial “needle in a haystack”, but the haystack keeps growing. As digital infrastructures expand and threat actors use AI to rapidly scale attacks and exploit vulnerabilities, success isn’t about keeping up but changing the approach.

This is where AI comes in, enabling security teams to operate at machine speed and scale by:

  • Analyzing vast amounts of data and correlating signals across domains within seconds
  • Detecting possible threats in real time and taking immediate action to mitigate risk
  • Prioritizing threats by severity and uncovering contextual details for rapid triage

The power of AI isn’t theoretical; it is transforming how today’s businesses operate.

The Chief Digital and Technology Officer at a financial services firm says within a single month of using Darktrace, the solution tracked billions of network events, autonomously investigated tens of millions of those incidents, and added the equivalent of 1,000 analyst hours of investigation. It also found threats that bypassed traditional tools, autonomously responding to contain or disrupt the threat on over 30,000 emails, including 18,000 the firm’s native email filter missed.

When Darktrace says it “takes action on a threat,” it generally means its platform can move beyond just detecting suspicious activity and automatically respond to contain or disrupt the threat—such as isolating a device, slowing or blocking suspicious network traffic, disabling risky user activity, or triggering security workflows—depending on how the system is configured.

AI isn’t about displacing humans.

AI is a powerful tool for handling large-scale data analysis, pattern detection, and repetitive tasks, but it cannot replace human critical thinking. By removing mindless work that does not require judgment, AI frees analysts to focus on what humans do best: applying reasoning, context, and sound decision-making to complex threats.

“AI is a workforce maximizer,” says the Chief Digital and Technology Officer. “It augments our team by monitoring and detecting threats at a scale beyond human capacity while providing the critical context we need to make faster, more confident decisions.

Rather than replacing people, AI is changing how security professionals work. Analysts can reclaim time previously spent on tedious, manual triage to focus on higher priorities and proactive initiatives like advanced threat hunting, strategic risk management, and security enablement and training.

“Aside from risk mitigation, our biggest ROI is in efficiency,” says the Head of Security at global business services provider. “What used to take 90% of our investigation time is now handled automatically, so we can focus on the final 10%, which requires critical thinking."

For SOC teams under pressure, the impact can be transformative, with security leaders reporting significant real-world outcomes using Darktrace Self-Learning AITM, including:

  • Phishing emails reduced by 99%
  • 1 million+ emails autonomously analyzed each month, with no email-based incidents reported
  • Potential threats autonomously neutralized in under four seconds, on average  
  • 99% of investigations conducted autonomously, surfacing only the high-priority 1% of threats for analyst review

How AI optimizes the SOC

To protect the modern enterprise, you absolutely need the right tools,” says CTO at leading European fashion brand. “Without them you’re a victim. With them, you’re a defender. AI and the machine speed detect/response it enables makes it the most critical tool.”

Replacing chaos with clarity and control  

It’s important to note that different AI solutions address different needs. Companies should clearly understand their specific use case and select the solution that best aligns with their goals, requirements, and operational needs.  

When it comes to choosing cybersecurity in a machine-speed threat landscape, time is the most valuable resource. Organizations require AI that can move from insight to action by:

  • Learning an organization’s unique behavioral patterners
  • Correlating signals across domains to detect anomalous activity
  • Prioritizing events and autonomously responding at scale to the vast majority
  • Quarantining high-impact threats until the SOC can investigate
  • Arming analysts with deep, contextual information to accelerate investigations

“Darktrace AI gives us threat detections based on facts, not guesses,” says the Group CIO. “It moves the SOC beyond alert overload to confident, informed decision-making. When Darktrace flags something, we pay attention. False positives are very rare, so we act with speed and confidence without second-guessing.”

Replacing anxiety with confidence and peace of mind

Every missed alert can have real-world consequences.

The strain of maintaining constant vigilance at scale without holistic visibility and automation is taking its toll on security professionals: 66% report increased stress, and nearly half say it’s the reason they’re leaving the field (ISACA).

The CIO at a professional sports organization says that’s not surprising: “If you don’t know what’s going on, anything could be happening. Operating with that level of uncertainty and control is incredibly stressful.”

AI gives SOCs the power to be proactive by unifying telemetry across network, email, identity, and cloud environments to provide a complete picture and a stronger foundation for action. The benefits for analysts, both personally and professionally, are significant:

  • Achieve greater work-life balance: “Knowing that Darktrace has our backs 24/7 and will take immediate action to stop threats  means we can now work normal hours and take vacations without worrying,” says the Chief Digital and Technology Officer.
  • Feel in control with deeper insights: “It not only stops and quarantines threats but also provides the deep context we need to quickly investigate and respond,” explains the Head of Security.  
  • Gain confidence the business is protected 24/7: “We can sleep at night. With Darktrace I’m confident that even with a small team we can protect the business 24/7,” adds the former retail CIO.

The modern SOC: A system of balance

Elevated to a core pillar of business strategy, the modern SOC is now considered:

  • The nerve center of cyber risk and proactive defense
  • The AI-powered command center for operational resilience
  • The strategic hub for contextual decision-making at scale

The SOC has evolved from a reactive center responsible for managing systems into a proactive, frontline defender and strategic business enabler—integral to innovation and growth.

AI is the key to balancing these responsibilities.

“We can only grow as fast as we can secure the business,” says the Head of Security. “AI gives us the speed, scale, and confidence to do both.”

*Metrics are based on the customer’s interview, data and sourced from its monthly Cyber AI Insights reporting.

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June 3, 2026

Stopping Stealth Attacks with Precision: How Núclea Prevented a Breach Without Disruption

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Núclea is a Brazilian data and technology company that supports the country’s financial system by delivering digital services exclusively to banks and financial institutions. Operating in an environment where trust, availability, and data integrity are critical, the company faces a threat landscape that has evolved rapidly—particularly with the rise of AI-driven cyberattacks.

Brazil has experienced a wave of successful cyber incidents targeting financial institutions, many of them enabled by insiders or compromised credentials. The result was a noticeable shift in attacker strategy: instead of focusing on end customers, threat actors began targeting the institutions and platforms that underpin the financial ecosystem itself.

“Attacks became far more directed and contextual,” explains Guilherme, who leads incident response within Núclea’s security platform engineering team. “They weren’t noisy or obviously malicious—they were precise, patient, and designed to blend into normal operations.”

That precision was on full display in January 2026, when Núclea faced one of the most convincing phishing attacks the team had seen.

A real attack, built on trust and context

The attack began with a seemingly routine email.

It was sent from a real Brazilian government institution, using legitimate infrastructure and valid credentials that were later confirmed to have been compromised. Núclea had an established, ongoing relationship with this organization, and the email’s language, tone, and subject matter aligned perfectly with the type of communication the recipient team handled every day.

Attached to the email was a PDF document containing content that looked entirely legitimate.

The problem? A single URL embedded inside that PDF.

“The message itself was correct. The sender was real. The context was familiar. Even the document content made sense,” Guilherme explains. “There was just one small element that didn’t belong.”

That small detail was enough to initiate a full attack chain.

What the attackers were trying to do

If clicked, the URL would have downloaded a malicious payload designed to:

  • Collect information about the user and device
  • Identify where the system was located within the financial ecosystem
  • Install remote access tools to maintain control
  • Deploy an infostealer to extract sensitive data
  • Execute anti-forensic scripts to erase traces of the intrusion

In other words, it was a carefully engineered operation designed for persistence and stealth, not immediate disruption.

The attack also employed urgency—a classic social engineering technique. When the link didn’t open as expected, employees requested assistance from the security team, insisting the document was important and needed to be accessed quickly.

This is precisely the kind of scenario where traditional security tools struggle: almost everything about the interaction is legitimate.

Where Darktrace made the difference

Instead of blocking the entire message or relying on known indicators of compromise, Darktrace focused on behavioral context.

Darktrace recognized:

  • That the sending organization was normally trusted
  • That the communication pattern matched historical behavior
  • That the PDF content itself was not suspicious

But it also identified that the URL embedded within the document deviated from established behavioral patterns.

Rather than disrupting business operations, Darktrace took precise action: it rewrote the URL, preventing the malicious download while leaving the rest of the email untouched.

“When we analyzed it afterward, it became clear how dangerous the attack would have been,” says Guilherme. “But it never progressed—because Darktrace acted at exactly the right point.”

Subsequent forensic analysis confirmed the payload’s malicious intent. The attack never succeeded.

Precision over disruption

For Núclea, this incident reinforced a critical lesson: modern attacks don’t always look malicious—they hide within normal activity.

“What stands out to me is the precision,” Guilherme says. “Darktrace doesn’t rely on big, obvious signals. It’s effective in situations that fall outside the standard patterns we all know.”

Building resilience in a high trust ecosystem

For Núclea, cybersecurity is not just a defensive measure—it’s a business enabler.

Availability failures or successful breaches in the financial ecosystem can have immediate, large-scale consequences, from financial loss to reputational damage. Preventing those outcomes protects not just Núclea, but its partners and customers as well.

“Cyber resilience means keeping the business running—even under attack,” Guilherme explains. “And that requires people, processes, and technology working together.”

As AI continues to accelerate both attacks and defenses, the role of security is evolving. Precision, behavioral understanding, and intelligent automation are no longer optional—they’re essential.

“The easy days were yesterday,” Guilherme says. “The challenges ahead are bigger. We need to be prepared—internally and with partners that help us build resilience.”

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About the author
Mariana Pereira
VP, Field CISO
Your data. Our AI.
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