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July 29, 2020

WeTransfer Impersonation Attacks Caught by Darktrace AI

Darktrace email finds two WeTransfer impersonation attacks caught by AI. Learn how Antigena Email detected and stopped malicious spoofing attempts effectively.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dan Fein
VP, Product
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29
Jul 2020

In recent months, Antigena Email has seen a surge in email attacks claiming to be from file sharing site WeTransfer. These attacks attempt to deploy malware into the recipient’s device and further infiltrate an organization.

This is a common technique deployed by attackers, who find success in masquerading behind the trusted brand of well-known SaaS vendors. We’ve seen similar attacks recently with both QuickBooks and Microsoft Teams.

Incident one

This email was directed at an employee in the accounts department of a financial services organization in the APAC region.

100%

Mon Jun 15 2020, 03:14:30

From:wetransfer <noreply@noreply.com>

Recipient:Sun Jen <sun.jen@holdingsinc.com>

We sent you an invoice via WeTransfer

Email Tags

Suspicious Link

New Contact

Actions on Email

Double Lock Link

Move to Junk

Hold Message

Figure 1: An interactive snapshot of Antigena Email’s user interface

The subject line of this email – “We sent you an invoice via WeTransfer” – is typical of a solicitation attack. Hidden behind a button reading ‘Get your files’ was a webpage that contained malware but displayed a login page. If a user entered their username and password in an attempt to access this ‘invoice’, the malware would harvest their credentials and send them to the attacker.

Figure 2: The fake login page, branded as Microsoft Excel, which would have likely sent the credentials to a spreadsheet controlled by the attacker

This attack bypassed the other security tools in place, but was detected by Antigena Email due to a number of anomalies that when stitched together unmistakably reveal a threat.

Figure 3: Antigena Email’s dashboard reveals key metadata behind the email

Critical for Antigena Email’s detection of this attack was that the email contained an anomalous link. It would be highly unusual for WeTransfer to link to SharePoint – a direct competitor – in their emails. The AI also recognized that neither the employee in the accounting department nor anybody else in the organization had previously visited the domain in question, and deemed this email as 100% anomalous. These, and other characteristics, of the URL gave Darktrace’s AI reason to tag this email with the ‘Suspicious Link’ tag, prompting Antigena Email to double lock the offending link and hold the message back from the recipient’s inbox.

Incident two

A second incident leveraging WeTransfer’s name was detected just a week later at a law firm in Europe. This email was more sophisticated and even more convincing, appearing to come from the legitimate WeTransfer domain. However, it still set off over a dozen models, again prompting Antigena to lock links and hold the email back.

100%

Mon Jun 22 2020, 08:25:17

From:wetransfer <noreply@wetransfer.com>

Recipient:George Todd <george.todd@skirrowservices.com>

We sent you an invoice via WeTransfer

Email Tags

Spoofing

Suspicious Link

Spoofing Indicators

Moderate Communication History

Wide Distribution

Actions on Email

Lock Link

Double Lock Link

Move to Junk

Hold Message

Figure 4: An interactive UI snapshot of the second email

This attack went a step further. Whereas in the previous scenario the attacker simply changed the personal name, leveraging <noreply[.]com>, here the attacker has manipulated the headers to actually make the email appear to come from the WeTransfer domain.

Recent research unveiled at Black Hat this month indicates there could be as many as 18 different methods to mislead common email verification checks like Domain Keys Identified Mail (DKIM) and Domain-based Message Authentication, Reporting and Conformance (DMARC). Some of these techniques may be as simple as including two From lines in an email header, which may result in a mail server verifying the first From header while the email client displays the second From address. As a result, an email sent from an attacker’s mail server is verified as coming from a legitimate address; in this case <noreply@wetransfer[.]com>.

The familiarity of this apparent sender is reflected in the ‘Depth’ and ‘Width’ scores below of 19 and 47 respectively, indicating moderate communication history. However, Antigena Email reveals that the true sender is an unrelated and uncommon domain, and one that is unrelated to WeTransfer.

Figure 5: Analysis of the second email reveals that the host domain is unrelated to WeTransfer

Darktrace’s AI also detected two suspicious links within the email that were considered highly anomalous given previous communication between WeTransfer and the client (and importantly – the absence of a WeTransfer link!)

Figure 6: Two links in the email were considered highly anomalous and threatening

These unusual links combined with the recognition of a spoofing attempt prompted Antigena Email to deem this email as 100% anomalous and intervene, protecting the recipient — and business — from harm. Despite this second email attack employing more sophisticated attack methods, allowing it to evade legacy email tools and closely resembling a legitimate email, Darktrace’s AI was able to recognize an even wider array of indicators that prompted it to hold the email back.

Thanks to Darktrace analysts Thomas Nommensen and Andras Balogh for their insights on the above threat find.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dan Fein
VP, Product

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June 18, 2025

Darktrace Collaborates with Microsoft: Unifying Email Security with a Shared Vision

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In today’s threat landscape, email remains the most targeted vector for cyberattacks. Organizations require not only multi-layered defenses but also advanced, integrated systems that work collaboratively to proactively mitigate threats before they cause damage

That’s why we’re proud to announce a new integration between Darktrace / EMAIL and Microsoft Defender for Office 365, delivering a Unified Quarantine experience that empowers security teams with seamless visibility, control, and response across both platforms.

This announcement builds on a strong and growing collaboration. In 2024, Darktrace was honored as Microsoft UK Partner of the Year and recognized as a Security Trailblazer at the annual Microsoft Security 20/20 Awards, a testament to our shared commitment to innovation and customer-centric security.

A Shared Mission: Stopping Threats at Machine Speed

This integration is more than a technical milestone,as it’s a reflection of a shared mission: to protect organizations from both known and unknown threats, with efficiency, accuracy, and transparency.

  • Microsoft Defender for Office 365 delivers a comprehensive security framework that safeguards Microsoft 365 email and collaboration workloads leveraging advanced AI, global threat intelligence and information on known attack infrastructure.
  • Darktrace / EMAIL complements this with Self-Learning AI that understands the unique communication patterns within each organization, detecting subtle anomalies that evade traditional detection methods.

Together, we’re delivering multi-layered, adaptive protection that’s greater than the sum of its parts.

“Our integration with Microsoft gives security teams the tools they need to act faster and more precisely to detect and respond to threats,” said Jill Popelka, CEO of Darktrace. “Together, we’re strengthening defenses where it matters most to our customers: at the inbox.”

Unified Quarantine: One View, Total Clarity

The new Unified Quarantine experience gives customers a single pane of glass to view and manage email threatsregardless of which product took action. This means:

  • Faster investigations with consolidated visibility
  • Clear attribution of actions and outcomes across both platforms
  • Streamlined workflows for security teams managing complex environments

“This integration is a testament to the power of combining Microsoft’s global threat intelligence with Darktrace’s unique ability to understand the ‘self’ of an organization,” said Jack Stockdale, CTO of Darktrace. “Together, we’re delivering a new standard in proactive, adaptive email security.”

A New Era of Collaborative Cyber Defense

This collaboration represents a broader shift in cybersecurity: from siloed tools to integrated ecosystems. As attackers become more sophisticated, defenders must move faster, smarter, and in unison.

Through this integration, Darktrace and Microsoft establish a new standard for collaboration between native and third-party security solutions, enhancing not only threat detection but also comprehensive understanding and proactive measures against threats.

We’re excited to bring this innovation to our customers and continue building a future where AI and human expertise collaborate to secure the enterprise.

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About the author
Carlos Gray
Senior Product Marketing Manager, Email

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June 18, 2025

Customer Case Study: Leading Petrochemical Manufacturer

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Headquartered in Saudi Arabia, this industry leading petrochemical manufacturer serves customers in more than 80 countries across diverse markets throughout Europe, Africa, Latin America, the Middle East, China, and Southeast Asia.

Cyber resiliency critical to growth strategy

This leading petrochemical manufacturer’s vision is to be one of the major global players in the production and marketing of designated petrochemicals and downstream products. The company aims to significantly increase its capacity to up to a million metric tons within the next few years.

With cyber-attacks on critical infrastructure increasing 30% globally last year, cyber resiliency is essential to supporting the company’s strategic business goals of:

  • Maximizing production through efficient asset utilization
  • Maximizing sales by conducting 90% of its business outside Saudi Arabia
  • Optimizing resources and processes by integrating with UN Global Compact principles for sustainability and efficiency
  • Growing its business portfolio by engaging in joint ventures to diversify production and add value to the economy

However, the industry leader faced several challenges in its drive to fortify its cybersecurity defenses.

Visibility gaps delay response time

The company’s existing security setup provided limited visibility to the in-house security team, hindering its ability to detect anomalous network and user activity in real time. This resulted in delayed responses to potential incidents, making proactive issue resolution difficult and any remediation in the event of a successful attack costly and time-consuming.

Manual detection drains resources

Without automated detection and response capabilities, the organization’s security team had to manually monitor for suspicious activity – a time-consuming and inefficient approach that strained resources and left the organization vulnerable. This made it difficult for the team to stay current with training or acquire new skills and certifications, which are core to the ethos of both the company’s owners and the team itself.

Cyber-attacks on critical infrastructure increasing

The petrochemical manufacturer is part of a broader ecosystem of companies, making the protection of its supply chain – both upstream and downstream – critical. With several manufacturing entities and multiple locations, the customer’s internal structure is complex and challenging to secure. As cyber-attacks on critical infrastructure escalate, it needed a more comprehensive approach to safeguard its business and the wider ecosystem.

Keeping and growing skills and focus in-house

To strengthen its cybersecurity strategy, the company considered two options:

  1. Make a significant initial and ongoing investment in a Security Operations Center (SOC), which would involve skills development outside the company and substantial management overhead.
  2. Use a combination of new, automated tools and an outsourced Managed Detection and Response (MDR) service to reduce the burden on internal security specialists and allow the company to invest in upskilling its staff so they can focus on more strategic tasks.

Faced with this choice between entirely outsourcing security and augmenting the security team with new capabilities, the customer chose the second option, selecting Darktrace to automate the company’s monitoring, detection, and response. Today, the petrochemical manufacturer is using:

Extending the SOC with 24/7 expert support

To alleviate the burden on its lean security team, the company augmented its in-house capabilities with Darktrace’s Managed Detection & Response service. This support acts as an extension of its SOC, providing 24/7 monitoring, investigation, and escalation of high-priority threats. With Darktrace’s global SOC managing alert triage and autonomously containing threats, the organization’s internal team can focus on strategic initiatives. The result is a stronger security posture and increased capacity to proactively address evolving cyber risks – without expanding headcount or sacrificing visibility.

A unique approach to AI

In its search for a new security platform, the company’s Director of Information Technology said Darktrace’s autonomous response capability, coupled with Self-Learning AI-driven threat reduction, were two big reasons for selecting Darktrace over competing products and services.

AI was a huge factor – no one else was doing what Darktrace was doing with [AI].”

Demonstrated visibility

Before Darktrace, the customer had no visibility into the network activity to and from remote worker devices. Some employees need the ability to connect to its networks at any time and from any location, including the Director of Information Technology. The trial deployment of Darktrace / ENDPOINT was a success and gave the team peace of mind that, no matter the location or device, high-value remote workers were protected by Darktrace.

Modular architecture  

Darktrace's modular architecture allowed the company to deploy security controls across its complex, multi-entity environment. The company’s different locations run on segregated networks but are still interconnected and need to be protected. Darktrace / NETWORK provides a unified view and coordinated security response across the organization’s entire network infrastructure, including endpoint devices.

Results

The petrochemical manufacturer is using Darktrace across all of its locations and has achieved total visibility across network and user activity. “Darktrace is increasing in value every day,” said the Director of Information Technology.

I don’t have a big team, and Darktrace makes our lives very, very easy, not least the automation of some of the tasks that require constant manual review.”

Time savings frees analysts to focus on proactive security

Darktrace / NETWORK provides continuous, AI-driven monitoring and analysis of the company’s network activity, user behavior, and threat patterns, establishing a baseline of what normal activity looks like, and then alerting analysts to any deviations from normal traffic, activity, and behaviors. Darktrace’s autonomous response capabilities speed up response to detected threats, meaning intervention from the security team is required for fewer incidents and alerts.

In October 2024 alone, Darktrace Cyber AI Analyst saved the team 810 investigation hours, and autonomously responded to 180 anomalous behaviors that were uncovered during the investigations. With Darktrace managing the majority of threat detection and response efforts, the security team has been able to change its day-to-day activity from manual review of traffic and alerts and belated response to activity, to proactively fortifying its detection and response posture and upskilling to meet evolving requirements.  

Layered email protection reduces phishing threats

The company’s email infrastructure posed a challenge due to petrochemical industry regulations requiring on-premises email servers, with some security delivered via Microsoft Azure. By integrating Darktrace / EMAIL into the Azure stack, the organization has reduced the volume of phishing emails its users receive by 5%.

“Now we have one more layer of security related to email – every email goes through two filters. If something is not being caught or traced by Azure, it is being detected by Darktrace,” said the Director of Information Technology. “As a result, we’re now seeing only about 15% to 20% of the phishing emails we used to receive before implementing Darktrace.”

Preparing for a secure future

The time saved using Darktrace has helped the security team take proactive steps, including preparing for new cyber resilience regulations for Saudi Arabia’s Critical National Infrastructure, as mandated by the National Cybersecurity Authority (NCA).

“The team now has ample time to prepare policies and procedures that meet the new NCA regulations and, in some cases, enhance the requirements of the new law,” said the Director of Information Technology. “All of this is possible because they don’t need to keep watch; Darktrace takes on so much of that task for them.”

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