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May 19, 2020

Understanding a SaaS Attack and How AI Can Investigate

The Cyber AI Platform recently detected and investigated two incidents of SaaS account takeover in real-time. Learn about the importance of cyber security here!
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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19
May 2020

Executive summary

  • Darktrace has observed a significant increase in attacks against SaaS platforms, including file storage, collaborative work, and email solutions.
  • This blog post details two example threats that are representative of the current threat landscape: an Office 365 business email compromise and a Box.com file sharing account compromise.
  • Organizations are recommended to enable multi-factor authentication to combat credential stuffing attacks and the re-use of stolen credentials from data dumps. It is further advised to actively monitor SaaS environments for in-progress cyber-attacks.
  • SaaS exacerbates the skill gap in security – identifying and investigating threats in SaaS environments is a different skill to traditional security operations skill-sets.

Introduction

The digital transformation – whether planned naturally or forced by the global pandemic – has increased the use of Software-as-a-Service (SaaS) solutions in modern organizations. The annual growth rate of the SaaS market is currently 18%, and as the workforce becomes increasingly remote throughout 2020, this is set to skyrocket.

Attackers have been targeting SaaS solutions for a long time – but almost nobody talks about how the Techniques, Tools & Procedures (TTPs) in SaaS attacks differ significantly from traditional TTPs seen in networks and endpoint attacks.

How do you create meaningful detections in SaaS environments that don’t have endpoint or network data? How can you investigate threats in a SaaS environment as an analyst? What does a ‘good’ SaaS event look like, and what does a threat look like? Finding skilled security analysts that can work in traditional IT environments is already hard – it gets even harder when trying to hire security people with SaaS domain knowledge.

SaaS consumers are left with only a few choices: either use the native SaaS security controls provided in each SaaS solution – and rely on the (non-)maturity of the SaaS provider – or go with a third party SaaS security solution, often in the form of Cloud Access Security Brokers (CASBs). Both cases are often not ideal.

This blog outlines two attacks we have recently observed in SaaS environments that are representative for the broader SaaS threat landscape: a Microsoft (Office) 365 business email compromise (BEC) and the compromise of a corporate Box.com account. The analysis serves to illuminate the sharp distinction between a traditional network attack and a SaaS compromise – demonstrating how using machine learning to detect anomalies in behavior offers crucial hope for defenders as SaaS applications define this new era of work.

Anonymized SaaS Threat 1: Office 365 Business Email Compromise

Figure 1: The timeline of attack for the Microsoft 365 Compromise

In this case of a classic BEC attack, a threat-actor infiltrated an employee’s Microsoft 365 account to access sensitive financial documents hosted in SharePoint, including pay slip and banking details. The attacker went on to make configuration changes to the hacked inbox, deleting items and making updates that may have allowed them to cover their tracks.

Darktrace first observed the employee’s account log in from unusual IP ranges. The particular account had never logged in from Bulgaria before, and the peer accounts belonging to those from the same department had not exhibited similar behavioral traits. This in itself was a low-level anomaly and not necessarily indicative of malicious activity – employees might change locations after all.

The unusual login location was then accompanied by an unusual login time and a new user-agent. All of these anomalies triggered Cyber AI Analyst – Darktrace’s automated threat investigation technology – to launch a deeper analysis.

Darktrace then identified that the account was starting to access highly sensitive information, including payroll information on a Sharepoint. Two examples that were highlighted by AI Analyst are shown below:

  • hxxps://anonymised[.]sharepoint[.]com/anonymised/pages/Understanding-my-payslip[.]aspx
  • hxxps:// anonymised [.]sharepoint[.]com/anonymised /pages/Changing-my-bank-details[.]aspx

The attacker tried to gain insights about payment information and credit card details, with the likely intention of changing the payroll details to an attacker-controlled bank account. But with its ability to automatically analyze events to piece together attack narratives, Cyber AI Analyst was able to put together these weak signals of a threat and illuminate the likely account compromise. The security team was then able to lock the account and alert the user, who subsequently changed their credentials.

Anonymized SaaS Threat 2: Box.com Compromise

Figure 2: The timeline of attack for the Box.com Compromise

Darktrace observed a case of unauthorized access to a corporate Box.com file storage account belonging to an employee of a global supply company. The Box.com account login took place in the US – the same country that this organization operates in – but from an unusual IP space and ASN. Made suspicious by this low-level anomaly, Cyber AI Analyst did further, ongoing investigations into the user’s activity.

The actor behind the account logged in to Box.com successfully, and then proceeded to download expense reports, invoices, and other financial documents. It became evident that the account started accessing files that were highly unusual for the account to access. Darktrace recognized that neither the account itself, nor its peer group were usually accessing the file called ‘PASSWORD SHEET.xlsx’.

With Cyber AI’s bespoke knowledge of ‘self’ for every member of the organization’s workforce, the technology was able to identify the threat immediately. The Darktrace Cyber AI Platform detected that the activity occurred at a highly unusual time for the legitimate user, and that the location of the actor’s IP address was also anomalous compared to the employee’s previous access locations for this particular SaaS service.

While accessing these documents may have been normal for the employee in another context, Darktrace Cyber AI’s deep understanding of user behavior and granular visibility within the Box.com application allowed it to spot the subtle signs of account compromise. Moreover, when Darktrace’s Cyber AI Analyst automatically investigated the threat, it was able to illuminate the wider narrative, understanding that each unauthorized file exposure was part of a connected incident and highlighted the breach as a key concern for the security team.

Conclusion

Traditional detection approaches like ‘more than X failed logins from Y’ are not enough to ensure sufficient security across SaaS applications. Keeping threat intelligence lists up to date is even more difficult, as most SaaS attacks don’t involve any Command & Control – just indiscriminate logins from remote devices. Attackers may use VPN, Tor, other compromised devices, dynamic DNS, or virtual private servers to further mask their tracks.

A more intricate and effective approach to SaaS security requires understanding the dynamic individual behind the account. SaaS applications are fundamentally platforms for humans to communicate – allowing them to exchange and store ideas and information. Abnormal, threatening behavior is therefore impossible to detect without a nuanced understanding of those unique individuals: where and when do they typically access a SaaS account, which files are they like to access, who do they typically connect with?

Cyber AI asks these questions, continuously analyzing data not only across SaaS platforms, but from the unique ‘patterns of life’ of every user and device in the organization as a whole. With this context, it can chain together seemingly disparate anomalies – unusual login times, login locations, access of new or unusual files, and hundreds of other indicators of threat. These anomalies then act as a trigger for more in-depth investigations via Cyber AI Analyst that can link the anomalies together and create a coherent attack narrative.

Both of the above SaaS attacks were comprehensively but succinctly investigated and fully reported on by the Darktrace’s Cyber AI Analyst, which then surfaced an easy-to-understand incident report, ready for executive review. For a more in-depth look at how Cyber AI Analyst investigated an emerging APT threat in the wild, read: Catching APT41 exploiting a zero-day vulnerability.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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April 24, 2025

The Importance of NDR in Resilient XDR

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As threat actors become more adept at targeting and disabling EDR agents, relying solely on endpoint detection leaves critical blind spots.

Network detection and response (NDR) offers the visibility and resilience needed to catch what EDR can’t especially in environments with unmanaged devices or advanced threats that evade local controls.

This blog explores how threat actors can disable or bypass EDR-based XDR solutions and demonstrates how Darktrace’s approach to NDR closes the resulting security gaps with Self-Learning AI that enables autonomous, real-time detection and response.

Threat actors see local security agents as targets

Recent research by security firms has highlighted ‘EDR killers’: tools that deliberately target EDR agents to disable or damage them. These include the known malicious tool EDRKillShifter, the open source EDRSilencer, EDRSandblast and variants of Terminator, and even the legitimate business application HRSword.

The attack surface of any endpoint agent is inevitably large, whether the software is challenged directly, by contesting its local visibility and access mechanisms, or by targeting the Operating System it relies upon. Additionally, threat actors can readily access and analyze EDR tools, and due to their uniformity across environments an exploit proven in a lab setting will likely succeed elsewhere.

Sophos have performed deep research into the EDRShiftKiller tool, which ESET have separately shown became accessible to multiple threat actor groups. Cisco Talos have reported via TheRegister observing significant success rates when an EDR kill was attempted by ransomware actors.

With the local EDR agent silently disabled or evaded, how will the threat be discovered?

What are the limitations of relying solely on EDR?

Cyber attackers will inevitably break through boundary defences, through innovation or trickery or exploiting zero-days. Preventive measures can reduce but not completely stop this. The attackers will always then want to expand beyond their initial access point to achieve persistence and discover and reach high value targets within the business. This is the primary domain of network activity monitoring and NDR, which includes responsibility for securing the many devices that cannot run endpoint agents.

In the insights from a CISA Red Team assessment of a US CNI organization, the Red Team was able to maintain access over the course of months and achieve their target outcomes. The top lesson learned in the report was:

“The assessed organization had insufficient technical controls to prevent and detect malicious activity. The organization relied too heavily on host-based endpoint detection and response (EDR) solutions and did not implement sufficient network layer protections.”

This proves that partial, isolated viewpoints are not sufficient to track and analyze what is fundamentally a connected problem – and without the added visibility and detection capabilities of NDR, any downstream SIEM or MDR services also still have nothing to work with.

Why is network detection & response (NDR) critical?

An effective NDR finds threats that disable or can’t be seen by local security agents and generally operates out-of-band, acquiring data from infrastructure such as traffic mirroring from physical or virtual switches. This means that the security system is extremely inaccessible to a threat actor at any stage.

An advanced NDR such as Darktrace / NETWORK is fully capable of detecting even high-end novel and unknown threats.

Detecting exploitation of Ivanti CS/PS with Darktrace / NETWORK

On January 9th 2025, two new vulnerabilities were disclosed in Ivanti Connect Secure and Policy Secure appliances that were under malicious exploitation. Perimeter devices, like Ivanti VPNs, are designed to keep threat actors out of a network, so it's quite serious when these devices are vulnerable.

An NDR solution is critical because it provides network-wide visibility for detecting lateral movement and threats that an EDR might miss, such as identifying command and control sessions (C2) and data exfiltration, even when hidden within encrypted traffic and which an EDR alone may not detect.

Darktrace initially detected suspicious activity connected with the exploitation of CVE-2025-0282 on December 29, 2024 – 11 days before the public disclosure of the vulnerability, this early detection highlights the benefits of an anomaly-based network detection method.

Throughout the campaign and based on the network telemetry available to Darktrace, a wide range of malicious activities were identified, including the malicious use of administrative credentials, the download of suspicious files, and network scanning in the cases investigated.

Darktrace / NETWORK’s autonomous response capabilities played a critical role in containment by autonomously blocking suspicious connections and enforcing normal behavior patterns. At the same time, Darktrace Cyber AI Analyst™ automatically investigated and correlated the anomalous activity into cohesive incidents, revealing the full scope of the compromise.

This case highlights the importance of real-time, AI-driven network monitoring to detect and disrupt stealthy post-exploitation techniques targeting unmanaged or unprotected systems.

Unlocking adaptive protection for evolving cyber risks

Darktrace / NETWORK uses unique AI engines that learn what is normal behavior for an organization’s entire network, continuously analyzing, mapping and modeling every connection to create a full picture of your devices, identities, connections, and potential attack paths.

With its ability to uncover previously unknown threats as well as detect known threats using signatures and threat intelligence, Darktrace is an essential layer of the security stack. Darktrace has helped secure customers against attacks including 2024 threat actor campaigns against Fortinet’s FortiManager , Palo Alto firewall devices, and more.  

Stay tuned for part II of this series which dives deeper into the differences between NDR types.

Credit to Nathaniel Jones VP, Security & AI Strategy, FCISO & Ashanka Iddya, Senior Director of Product Marketing for their contribution to this blog.

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About the author
Nathaniel Jones
VP, Security & AI Strategy, Field CISO

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April 22, 2025

Obfuscation Overdrive: Next-Gen Cryptojacking with Layers

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Out of all the services honeypotted by Darktrace, Docker is the most commonly attacked, with new strains of malware emerging daily. This blog will analyze a novel malware campaign with a unique obfuscation technique and a new cryptojacking technique.

What is obfuscation?

Obfuscation is a common technique employed by threat actors to prevent signature-based detection of their code, and to make analysis more difficult. This novel campaign uses an interesting technique of obfuscating its payload.

Docker image analysis

The attack begins with a request to launch a container from Docker Hub, specifically the kazutod/tene:ten image. Using Docker Hub’s layer viewer, an analyst can quickly identify what the container is designed to do. In this case, the container is designed to run the ten.py script which is built into itself.

 Docker Hub Image Layers, referencing the script ten.py.
Figure 1: Docker Hub Image Layers, referencing the script ten.py.

To gain more information on the Python file, Docker’s built in tooling can be used to download the image (docker pull kazutod/tene:ten) and then save it into a format that is easier to work with (docker image save kazutod/tene:ten -o tene.tar). It can then be extracted as a regular tar file for further investigation.

Extraction of the resulting tar file.
Figure 2: Extraction of the resulting tar file.

The Docker image uses the OCI format, which is a little different to a regular file system. Instead of having a static folder of files, the image consists of layers. Indeed, when running the file command over the sha256 directory, each layer is shown as a tar file, along with a JSON metadata file.

Output of the file command over the sha256 directory.
Figure 3: Output of the file command over the sha256 directory.

As the detailed layers are not necessary for analysis, a single command can be used to extract all of them into a single directory, recreating what the container file system would look like:

find blobs/sha256 -type f -exec sh -c 'file "{}" | grep -q "tar archive" && tar -xf "{}" -C root_dir' \;

Result of running the command above.
Figure 4: Result of running the command above.

The find command can then be used to quickly locate where the ten.py script is.

find root_dir -name ten.py

root_dir/app/ten.py

Details of the above ten.py script.
Figure 5: Details of the above ten.py script.

This may look complicated at first glance, however after breaking it down, it is fairly simple. The script defines a lambda function (effectively a variable that contains executable code) and runs zlib decompress on the output of base64 decode, which is run on the reversed input. The script then runs the lambda function with an input of the base64 string, and then passes it to exec, which runs the decoded string as Python code.

To help illustrate this, the code can be cleaned up to this simplified function:

def decode(input):
   reversed = input[::-1]

   decoded = base64.decode(reversed)
   decompressed = zlib.decompress(decoded)
   return decompressed

decoded_string = decode(the_big_text_blob)
exec(decoded_string) # run the decoded string

This can then be set up as a recipe in Cyberchef, an online tool for data manipulation, to decode it.

Use of Cyberchef to decode the ten.py script.
Figure 6: Use of Cyberchef to decode the ten.py script.

The decoded payload calls the decode function again and puts the output into exec. Copy and pasting the new payload into the input shows that it does this another time. Instead of copy-pasting the output into the input all day, a quick script can be used to decode this.

The script below uses the decode function from earlier in order to decode the base64 data and then uses some simple string manipulation to get to the next payload. The script will run this over and over until something interesting happens.

# Decode the initial base64

decoded = decode(initial)
# Remove the first 11 characters and last 3

# so we just have the next base64 string

clamped = decoded[11:-3]

for i in range(1, 100):
   # Decode the new payload

   decoded = decode(clamped)
   # Print it with the current step so we

   # can see what’s going on

   print(f"Step {i}")

   print(decoded)
   # Fetch the next base64 string from the

   # output, so the next loop iteration will

   # decode it

   clamped = decoded[11:-3]

Result of the 63rd iteration of this script.
Figure 7: Result of the 63rd iteration of this script.

After 63 iterations, the script returns actual code, accompanied by an error from the decode function as a stopping condition was never defined. It not clear what the attacker’s motive to perform so many layers of obfuscation was, as one round of obfuscation versus several likely would not make any meaningful difference to bypassing signature analysis. It’s possible this is an attempt to stop analysts or other hackers from reverse engineering the code. However,  it took a matter of minutes to thwart their efforts.

Cryptojacking 2.0?

Cleaned up version of the de-obfuscated code.
Figure 8: Cleaned up version of the de-obfuscated code.

The cleaned up code indicates that the malware attempts to set up a connection to teneo[.]pro, which appears to belong to a Web3 startup company.

Teneo appears to be a legitimate company, with Crunchbase reporting that they have raised USD 3 million as part of their seed round [1]. Their service allows users to join a decentralized network, to “make sure their data benefits you” [2]. Practically, their node functions as a distributed social media scraper. In exchange for doing so, users are rewarded with “Teneo Points”, which are a private crypto token.

The malware script simply connects to the websocket and sends keep-alive pings in order to gain more points from Teneo and does not do any actual scraping. Based on the website, most of the rewards are gated behind the number of heartbeats performed, which is likely why this works [2].

Checking out the attacker’s dockerhub profile, this sort of attack seems to be their modus operandi. The most recent container runs an instance of the nexus network client, which is a project to perform distributed zero-knowledge compute tasks in exchange for cryptocurrency.

Typically, traditional cryptojacking attacks rely on using XMRig to directly mine cryptocurrency, however as XMRig is highly detected, attackers are shifting to alternative methods of generating crypto. Whether this is more profitable remains to be seen. There is not currently an easy way to determine the earnings of the attackers due to the more “closed” nature of the private tokens. Translating a user ID to a wallet address does not appear to be possible, and there is limited public information about the tokens themselves. For example, the Teneo token is listed as “preview only” on CoinGecko, with no price information available.

Conclusion

This blog explores an example of Python obfuscation and how to unravel it. Obfuscation remains a ubiquitous technique employed by the majority of malware to aid in detection/defense evasion and being able to de-obfuscate code is an important skill for analysts to possess.

We have also seen this new avenue of cryptominers being deployed, demonstrating that attackers’ techniques are still evolving - even tried and tested fields. The illegitimate use of legitimate tools to obtain rewards is an increasingly common vector. For example,  as has been previously documented, 9hits has been used maliciously to earn rewards for the attack in a similar fashion.

Docker remains a highly targeted service, and system administrators need to take steps to ensure it is secure. In general, Docker should never be exposed to the wider internet unless absolutely necessary, and if it is necessary both authentication and firewalling should be employed to ensure only authorized users are able to access the service. Attacks happen every minute, and even leaving the service open for a short period of time may result in a serious compromise.

References

1. https://www.crunchbase.com/funding_round/teneo-protocol-seed--a8ff2ad4

2. https://teneo.pro/

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About the author
Nate Bill
Threat Researcher
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