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April 1, 2020

How AI Caught APT41 Exploiting Vulnerabilities

Analyzing how the cyber-criminal group APT41 exploited a zero-day vulnerability, we show how Darktrace’s AI detected and investigated the threat immediately.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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Apr 2020

Executive summary

  • Darktrace detected several highly targeted attacks in early March, well before any associated signatures had become available. Two weeks later, the attacks were attributed to Chinese threat-actor APT41.
  • APT41 exploited the Zoho ManageEngine zero-day vulnerability CVE-2020-10189. Darktrace automatically detected and reported on the attack in its earliest stages, enabling customers to contain the threat before it could make an impact.
  • The intrusions described here were part of a wider campaign aiming to gain initial access to as many companies as possible during the window of opportunity presented by CVE-2020-10189.
  • The reports generated by Darktrace highlighted and delineated every aspect of the incident in the form of a meaningful security narrative. Even a junior responder could have reviewed this output and acted on this zero-day APT attack in under 5 minutes.

Fighting APT41’s global attack

In early March, Darktrace detected several advanced attacks targeting customers in the US and Europe. A majority of these customers are in the legal sector. The attacks shared the same Techniques, Tools & Procedures (TTPs), targeting public-facing servers and exploiting recent high-impact vulnerabilities. Last week, FireEye attributed this suspicious activity to the Chinese cyber espionage group APT41.

This campaign used the Zoho ManageEngine zero-day vulnerability CVE-2020-10189 to get access to various companies, but little to no follow-up was detected after initial intrusion. This activity indicates a broad-brush campaign to get initial access to as many target companies as possible during the zero-day window of opportunity.

The malicious activity observed by Darktrace took place late on Sunday March 8, 2020 and in the morning of March 9, 2020 (UTC), broadly in line with office hours previously attributed to the Chinese cyber espionage group APT41.

The graphic below shows an exemplary timeline from one of the customers targeted by APT41. The attacks observed in other customer environments are identical.

Timeline of the APT41 attack
Figure 1: A timeline of the attack

Technical analysis

The attack described here centered around the Zoho ManageEngine zero-day vulnerability CVE-2020-10189. Most of the attack appears to have been automated.

We observed the initial intrusion, several follow-up payload downloads, and command and control (C2) traffic. In all cases, the activity was contained before any later steps in the attack lifecycle, such as lateral movement or data exfiltration, were identified.

The below screenshot shows an overview of the key AI Analyst detections reported. Not only did it report on the SSL and HTTP C2 traffic, but it also reported on the payload downloads:

Cyber AI Analyst breaks down the APT41 attack
Figure 2: SSL C2 detection by Cyber AI Analyst
Figure 3: Payload detection by Cyber AI Analyst

Initial compromise

The initial compromise began with the successful exploitation of the Zoho ManageEngine zero-day vulnerability CVE-2020-10189. Following the initial intrusion, the Microsoft BITSAdmin command line tool was used to fetch and install a malicious Batch file, described below:

install.bat (MD5: 7966c2c546b71e800397a67f942858d0) from infrastructure 66.42.98[.]220 on port 12345.

Source: 10.60.50.XX
Destination: 66.42.98[.]220
Destination Port: 12345
Content Type: application/x-msdownload
Protocol: HTTP
Host: 66.42.98[.]220
URI: /test/install.bat
Method: GET
Status Code: 200

Figure 4: Outbound connection fetching batch file

Shortly after the initial compromise, the first stage Cobalt Strike Beacon LOADER was downloaded.

Cobalt Strike Beacon loader screenshot
Figure 5: Detection of the Cobalt Strike Beacon LOADER

Command and Control traffic

Interestingly, TeamViewer activity and the download of Notepad++ was taking place at the same time as the C2 traffic was starting in some of the customer attacks. This indicates APT41 trying to use familiar tools instead of completely ‘Living off the Land’.

Storesyncsvc.dll was a Cobalt Strike Beacon implant (trial-version) which connected to exchange.dumb1[.]com. A successful DNS resolution to 74.82.201[.]8 was identified, which Darktrace discerned as a successful SSL connection to a hostname with Dynamic DNS properties.

Multiple connections to exchange.dumb1[.]com were identified as beaconing to a C2 center. This C2 traffic to the initial Cobalt Strike Beacon was leveraged to download a second stage payload.

Interestingly, TeamViewer activity and the download of Notepad++ was taking place at the same time as the C2 traffic was starting in some of the customer attacks. This indicates APT41 trying to use familiar tools instead of completely ‘Living off the Land’. There is at least high certainty that the use of these two tools can be attributed to this intrusion instead of regular business activity. Notepad++ was not normally used in the target customers’ environments, nor was TeamViewer – in fact, the use of both applications was 100% unusual for the targeted organizations.

Attack tools download

CertUtil.exe, a command line program installed as part of Certificate Services, was then leveraged to connect externally and download the second stage payload.

Detection associated with Meterpreter activity

Figure 6: Darktrace detecting the usage of CertUtil

A few hours after this executable download, the infected device made an outbound HTTP connection requesting the URI /TzGG, which was identified as Meterpreter downloading further shellcode for the Cobalt Strike Beacon.

Figure 7: Detection associated with Meterpreter activity. No lateral movement or significant data exfiltration was observed.

How Cyber AI Analyst reported on the zero-day exploit

Darktrace not only detected this zero-day attack campaign, but Cyber AI Analyst also saved security teams valuable time by investigating disparate security events and generating a report that immediately put them in a position to take action.

The below screenshot shows the AI Analyst incidents reported in one infected environment, over the eight days covering the intrusion period. The first incident on the left represents the APT activity described here. The other five incidents are independent of the APT activity and not as severe.

AI Analyst Security Incidents
Figure 8: The security incidents surfaced by AI Analyst

AI Analyst reported on six incidents in total over the eight-day period. Each AI Analyst incident includes a detailed timeline and summary of the incident, in a concise format that takes an average of two minutes to review. This means that with Cyber AI Analyst, even a non-technical person could have actioned a response to this sophisticated, zero-day incident in less than five minutes.

Conclusion

Without public Indicators of Compromise (IoCs) or any open-source intelligence available, targeted attacks are incredibly difficult to detect. Moreover, even the best detections are useless if they cannot be actioned by a security analyst at an early stage. Too often this occurs because of an overwhelming volume of alerts, or simply because the skills barrier to triage and investigation is too high.

This appears to be a broad campaign to gain initial access to many different companies and sectors. While very sophisticated in nature, the threat sacrificed stealth for speed by targeting many companies at the same time. APT41 wanted to utilize the limited window of opportunity that the Zoho zero-day provided before IT staff starts patching.

Darktrace’s Cyber AI is specifically designed to detect the subtle signs of targeted, unknown attacks at an early stage, without relying on prior knowledge or IoCs. It achieves this by continuously learning the normal patterns of behavior for every user, device, and associated peer group from scratch, and ‘on the job’.

In the face of this zero-day attack campaign, the AI’s ability to (a) detect unknown threats with self-learning AI and (b) augment strained responders with AI-driven investigations and reporting proved crucial. Indeed, it ensured that the attacks were swiftly contained before escalating to the later stages of the attack lifecycle.

Indicators of Compromise

Selection of Darktrace model breaches:

  • Anomalous File / Script from Rare External
  • Anomalous File / EXE from Rare External Location
  • Compromise / SSL to DynDNS
  • Compliance / CertUtil External Connection
  • Anomalous Connection / CertUtil Requesting Non Certificate
  • Anomalous Connection / CertUtil to Rare Destination
  • Anomalous Connection / New User-Agent to IP Without Hostname
  • Device / Initial Breach Chain Compromise
  • Compromise / Slow Beaconing Activity To External Rare
  • Compromise / Beaconing Activity To External Rare
  • Anomalous File / Numeric Exe Download
  • Device / Large Number of Model Breaches
  • Anomalous Server Activity / Rare External from Server
  • Compromise / Sustained TCP Beaconing Activity To Rare Endpoint
  • Compliance / Remote Management Tool On Server

The below screenshot shows Darktrace model breaches occurring together during the compromise of one customer:

Figure 9: Darktrace model breaches occurring together

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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May 27, 2026

How to Evaluate AI Vendors: 5 Key categories for AI Adoption

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Understanding the AI buyers’ market

AI adoption has become a central topic of discussion in boardrooms, drawing growing interest from business leaders. Ultimately, organizations hope that an investment in AI technology will have tremendous returns. However, the process of buying an AI solution is not as straight forward as it appears on the surface.  

While business leaders may be eager to improve productivity across their operations, practitioners responsible for evaluating and selecting AI solutions may not always have the visibility or technical understanding needed to make the right decisions for their business. What is typically marketed as a holistic solution to their most critical problems is usually followed by uncertainty when AI tools are finally operationalized in real environments.

This guide is intended to support security leaders who are under growing pressure to adopt AI tools while navigating complex terminology, vendor claims, and increasingly crowded buying cycles. Ultimately, the goal is to help organizations evaluate and adopt AI in a safe, effective, and well-governed way. To support this, we’ve structured the evaluation framework across five key categories:

  1. Governance, safety, and data controls
  1. Data gathering and training
  1. Model and technique choice
  1. Performance and accuracy validation    
  1. Interpretability, adjustability, and transparency    

What buying AI looks like in cybersecurity

While investing in AI can bring immense benefits to your security team, first-time buyers of AI cybersecurity solutions may not know where to start. They will have to determine the type of tool they want, know the options available, and evaluate vendors. Research and understanding are critical to ensure purchases are worth the investment.  

With acceleration in AI adoption, accompanied by the recent boom in agentic AI and autonomous agents, CISOs must look “beneath the hood" of these tools to understand how they work, how they are governed, and to ensure the system is secure and compliant with internal policies.

Challenges in the AI buyers’ marketplace  

The AI security software market is buzzing with hype and flashy promises, which, understandably, needs to be addressed with due diligence. Potential buyers, especially in the cybersecurity space, are hesitant when it comes to allowing AI autonomous capabilities across their workflows, and a lack of vendor transparency can exacerbate those feelings.  

Reinforcing this sentiment, research from this year's Darktrace’s State of AI Cybersecurity report shows where confidence and hesitancy emerge amongst potential buyers. On the one hand, security professionals agree that they have good visibility into the logic and reasoning processes their AI solutions use. However, they lack the explainability and trust to allow AI to take independent remedial action.

  • 89% say they have good visibility into the reasoning behind the outputs generated by AI solutions
  • 92% say they need to understand how a defensive AI tool makes decisions before they can trust it
  • Only 14% say they allow AI to act independently, performing autonomous actions without human approval
  • 74% say they are limiting the autonomy of AI taking action in their SOC until explainability improves

Given the desire for trust and explainability we are seeing from buyers, it's important for them to be equipped with the right questions to ask vendors during an assessment or POV of AI tools in order to demystify marketing hype from real operational outcomes.

Below is a list of categories in which buyers can assess AI vendors or AI Service Providers (AISPs) to help reach safe adoption and maximize their ROI.  

5 categories of AI vendor assessment

Darktrace groups these AI-related questions into 5 categories: governance, data and training, model and technique choice, performance validation, and interpretability and adjustability. By asking questions regarding each of these 5 categories, buyers can gain a deeper understanding of how an AISP’s systems work and whether they suit their business requirements.

Governance, safety, and data controls

Governance of AI systems is critical for all AISPs. Whether their platform is based around a single model, or is a more complex, composite AI solution, strong governance is essential to ensure the system is safe, robust, and reliable.

A simple question you could ask is:

What AI governance policies and frameworks do you follow, and/or certifications do you currently maintain?

For more questions you can ask vendors, download the full guide here.

Darktrace is certified to the ISO/IEC 42001 standard, the world’s first AI Management System (AIMS) standard. ISO/IEC 42001 addresses the unique ethical and technical challenges AI poses by setting out a structured way to manage risks such as transparency, accuracy, and misuse. This includes a commitment to ethical AI development, and effective management and monitoring of AI systems both prior to and continually after release.

Data gathering and training

Accurate, meaningful, and unbiased data gathering is the first important step in producing any AI system. An AI model trained using inaccurate, unbalanced, or poor-quality training data will fail to perform optimally.

To alleviate concerns regarding training data quality, a question you could ask is:

What steps do you take to prevent bias in your AI models and training data?

For more questions, download the full guide here.

AISPs should be able to provide information about the steps taken, workflows followed, and auditing performed to reduce AI bias where appropriate. While it’s sometimes impossible to fully remove bias from an AI model, appropriate actions should be taken to mitigate or reduce bias where relevant.

Model and technique choice

Different AI techniques are optimal for different tasks. For example, research from Gartner suggests that relying on a single “one-size-fits-all" model can lead to data gaps, especially in highly specialized domains.

To achieve more accurate and robust AI solutions, AI leaders should move beyond using just one model or technique, embrace composite AI practices, and adopt a holistic AI system perspective.

A straightforward question you could ask is simply:

What type(s) of AI model(s) do you utilize in your solution?

For more questions, download the full guide here.

While specific detailed information about custom systems used by AISPs is likely proprietary, buyers should expect vendors to be able to provide an overview of the broad techniques used. This will allow you as a buyer to determine if the type of model is appropriate for your use case.

Performance and accuracy validation  

Testing and evaluation of performance is essential for all AI systems. Performance analysis should be performed both before release and continually after release to identify potential data or model drift.  

A question you could ask to understand an AISPs testing workflow is:

How do you audit, test, evaluate, verify, and validate your AI model outputs?

For more questions, download the full guide here.

Testing workflows will likely vary depending on the type of model – measurements relevant to one system may not always be relevant to others. Assessment of systems should also extend beyond these standard accuracy and robustness tests, and should also feature physical performance, such as latency and resource consumption.  

Interpretability, adjustability, and transparency  

AI systems are typically a black box, simply providing an output without an explanation of how that output was attained. Interpretability and transparency are critical to ensure that both SOC teams and end-users trust the outputs of a system to be accurate and meaningful.

A question you could ask is:

How do you promote a trust relationship between human analysts and AI outputs?

For more questions, download the full guide here.

In the context of cybersecurity, trust and interpretability are even more essential. This is particularly relevant for generative AI-based systems (including most AI Agents), where the risk of hallucination can reduce trust in responses.

Cybersecurity systems often need to perform autonomous actions to block incoming threats – an email filtering system may hold potentially dangerous emails; a firewall may block malicious inbound connections. If SOC teams can’t trust these systems to perform accurately, these systems may be limited or disabled, critically reducing their defensive power.

Darktrace as an AI-native cybersecurity vendor

Darktrace has been building and applying AI in cybersecurity for over a decade, developing its capabilities alongside an increasingly complex and fast‑moving threat landscape. This experience has resulted in a mature, multi-layered approach to AI, which continuously learns the normal patterns of each organization to understand behavior, interpret context, and identify meaningful deviations — without relying on predefined rules or known attack signatures. Over time, this has enabled a proven behavioral understanding that helps uncover subtle signals of risk that may otherwise be missed.

With the backing of our ISO/IEC 42001 certification, stakeholders, customers, and partners can be confident that Darktrace is responsibly, ethically, and safely developing its AI systems, and managing the use of AI in day-to-day operations in a compliant and secure manner.  

Explore the principles behind Darktrace’s responsible AI approach, informed by collaboration with global experts in academia and governments, detailing how accountability, explainability, and continuous validation are built into its cybersecurity technology.

How Darktrace secures AI systems

Darktrace now brings these capabilities to monitor and respond to risk generated from AI systems across organizations with Darktrace / SECURE AI. This solution analyzes how prompts, agents, and systems are used within the context of each organization, bringing every AI interaction into a single view. This unique approach helps teams understand intent, assess risk, protect sensitive data, and enforce policy across both human and AI agent activity.

Stay up to date

Sign up for the Secure AI Readiness Program here: This gives you exclusive access to the latest news on the latest AI threats, updates on emerging approaches shaping AI security, and insights into the latest innovations, including Darktrace’s ongoing work in this area.

Ready to talk with a Darktrace expert on securing AI? Register here to receive practical guidance on the AI risks that matter most to your business, paired with clarity on where to focus first across governance, visibility, risk reduction, and long-term readiness.  

Further Reading on AI in cybersecurity

When deciding to invest in an AI solution, it’s important to understand what this means for you and your organization. The questions presented here are only a starting point in understanding an AI solution and whether it is appropriate for your use case.  

Gain deeper knowledge on applications of AI in cybersecurity and Darktrace’s multi-layered AI in the AI Arsenal White Paper.

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Jamie Bali
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May 26, 2026

Journey of a Threat: How Multi-Layered AI Works in Darktrace / EMAIL

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Darktrace / EMAIL is an implementation of the Darktrace methodology – a multi-layered AI system built into a single product. As with other Darktrace products, Darktrace / EMAIL learns the expected behaviours of an organization and its employees to identify novel threats and anomalous activity.

The diagram below represents the architecture of Darktrace / EMAIL’s multi-layered AI: a structured visualization of how intelligence is built, step by step, from raw data to actionable insight. Each layer plays a distinct role, feeding into the next: collecting data, understanding behaviour, analysing intent, making decisions, and presenting clear outcomes.

It all starts with an email

In this blog, we’ll follow a malicious email as it passes through the Darktrace / EMAIL system, showing exactly what happens as it travels through each layer of the pyramid, from basic data extraction to AI-powered metric creation, and finally deciding on any autonomous actions.

Let’s take this example email. As an end-user, you can see that this is an obvious extortion attempt where an adversary is threatening legal action if money isn’t paid within 24 hours, but how does Darktrace figure that out?

Part 1: Data Gathering

Processing of an email begins on point-of-transit for all inbound, outbound, or lateral emails. The first step is to extract information directly. This includes taking information from the headers (such as sending and receiving addresses, sender IP address, routing, and authentication protocols), as well as extraction of raw HTML and CSS data from the email itself.

This directly extracted information only allows for immediate surface level analysis, such as identifying signature-based attacks (known malicious addresses / domains), but is insufficient for identifying novel threats, complex attacks, or potential email or vendor compromise. This is where Darktrace’s AI analysis shines.

In this example, the SPF, DKIM, and DMARC authentication all passed successfully, showing that even malicious emails can still bypass these signature-based checks. Even with this success, Darktrace will continue to analyse the email.

Diving deeper into the technical information, we can see further information extracted from the headers, including aggregations from the header information, historical calculations such as the frequency and volume of emails to and from a particular domain, and much more.

Part 2: Social Graphing

Social Graphing involves the analysis of sending and receiving behaviours of different mailboxes to create peer-groups. Mailboxes who often send and receive to and from the same mailboxes, or exhibit other correlated behaviours, will be clustered together using a collection of unsupervised AI clustering systems. These groups may represent uses in the same teams who perform similar activity, groups of external facing mailboxes which often receive unsolicited emails, or groups of VIP users (such as C-suite or executives).

Social graphing is an essential component of Darktrace’s pattern of life analysis. This clustering allows Darktrace to understand the responsibilities of individuals – for example, behaviours which are anomalous for one group of users may be completely expected of another group.

In our example, the email was sent to 3 different users within the organization. As part of the social graphing, an “Association Anomaly” is calculated which indicates the likelihood that these users would receive emails from this user or domain, based on historical patterns.

Part 3: Metric Calculation

Metrics are calculated for every email, representing more complex characteristics of an email which can’t be directly extracted. Darktrace / EMAIL features over 1000 unique metrics, calculated both algorithmically and using an ensemble of AI systems.

Algorithmically calculated (non-AI) metrics include further historical calculations, and counts of features such as code blocks, and hidden text, to name a few.

AI-driven metrics include Inducement Classification which uses Natural Language Processing to identify potential phishing, solicitation, or extortion attempts; Named Entity Recognition to identify PII and other sensitive data within an email to support Data Loss Prevention; and many more.

We can follow our example email through this process and view the outcome of these metric calculations. Looking at the language metrics for this email, we can see that our email has reported a high extortion inducement, along with identification of banking information and language indicating urgency.

Part 4: Evaluation and Combination Engine (models)

Once all metrics have been calculated for an email, it gets sent to an evaluation and combination engine where the metrics are compared against blocks of logic to determine if an email contains a threat. One key model which alerted for this example message was a model to tag and block extortion attempts.

Since our example email has a high inducement score for extortion, along the presence of a bitcoin wallet address in the message, this model alerts. When a model in the engine is activated, actions are taken – in this case adding a tag to the email to flag it as extortion in the console and hold the email to prevent it from reaching the end-user mailbox.

Part 5: Meta-Modelling and Actions

Once the models have been run, the actions are taken against the email. If the email hasn’t been blocked or held, this is the point where it will reach the end-user's mailbox.

In the Darktrace / EMAIL UI, all actions models which alerted for an email and actions taken as a result can be seen. At the top of this page, you can see the alert indicating an extortion attempt along with the action to hold the message.

Alongside this, a meta-classifier is used to calculate an overall anomaly score for each email, based on how much the email differs from the pattern of life for the user. The score of the email is boosted by any actions that have taken place.

Part 6: Campaign Clustering

All emails are passed through the Darktrace / EMAIL campaign clustering system. This system creates clusters based on related features within the emails to identify groups of emails with the same sender or intent.

In our case, the email was identified as part of a campaign, alongside other emails which were also identified as extortion attempts against a small group of recipients.

Email campaigns may have additional actions applied to them if the campaign is deemed malicious, and in this case, you can see that the autonomous response was to hold all emails in the campaign. This means that if an email manages to avoid being blocked in the evaluation and combination engine but gets identified as part of the campaign, the hold action will be applied to it retroactively.

Part 7: Cyber AI Analyst

Darktrace’s Cyber AI Analyst presents key information and anomaly indicators for each email, such as further information about authentication, specific metrics, or other identified anomalies and mismatches.

Cyber AI Analyst can also utilize data from Darktrace / EMAIL to enhance its investigation of incidents from other Darktrace products, correlating relevant information to build a fuller picture. More information about the Cyber AI Analyst is available in the Darktrace AI Arsenal.

Part 8: Data Presentation (UI)

Once all processing has taken place against the email, it is presented in the Darktrace / EMAIL UI. Here, members of the SOC team can investigate incidents and anomalies, interact with malicious emails to see why they were blocked, and much more.

Our email stands out here with its 100 anomaly score. Every email which passes through a Darktrace / EMAIL will undergo the same thorough and rigorous analysis to identify potential risks, apply autonomous actions where required, and will ultimately be assigned a score to be displayed here. By providing a single overall score in the UI, rather than presenting emails in full, Darktrace / EMAIL allows SOC teams to more easily identify which emails are most important to investigate, increasing efficiency and reducing alert fatigue.

Take the next step

Many email security tools on the market that claim to be AI-driven are in fact bolting AI onto attack-centric approaches, which rely on automating the identification of known threats. These approaches struggle, and will continue to struggle, with adapting to novel, AI-generated threats.

By analyzing every email within its deeply integrated, multi-layered AI system, Darktrace / EMAIL is able to identify the subtle threats that others miss. This depth not only improves detection accuracy, but enables confident, autonomous action, giving security teams clearer insight into AI outcomes and greater control while supporting users.

For a full deep dive into each stage of the AI system, check out the white paper: A Guide to the Multi-Layered AI in Darktrace / EMAIL

Learn more about securing AI in your enterprise.

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Jamie Bali
Technical Author (AI) Developer
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