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February 11, 2021

Detecting IoT Threats in Control Systems

Discover how Darktrace uncovers pre-existing threats in Industrial IoT systems. Learn about advanced detection techniques in industrial control systems.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
David Masson
VP, Field CISO
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11
Feb 2021

Industrial IoT (IIoT) devices are a pressing concern for security teams. Companies invest large sums of money to keep cyber-criminals out of industrial systems, but what happens when the hacker is already inside? Gateways and legacy security tools generally sit at the border of an organization and are designed to stop external threats, but are less effective once the threat is already inside. During this period, cyber-criminals carry out further reconnaissance, tamper with PLC settings, and subtly disrupt the production process.

Darktrace recently detected a series of pre-existing infections in Industrial IoT (IIoT) devices at a manufacturing firm in the EMEA region. The organization already had Darktrace in place in one area of the environment, but after seeing how the AI could successfully detect zero-day vulnerabilities and threats, they expanded the deployment, allowing Darktrace to actively monitor and defend interactions among its 5,000 devices, and dramatically improving visibility.

An unknown emerging threat was identified by Darktrace / OT omultiple machines within hours of Darktrace being active in the environment. By casting light on this previously unknown threat, Darktrace enabled the customer to perform full incident response and threat investigation, before the attacker was able to cause any serious damage to the company.

Though it is unclear how long the devices had been infected, it is likely to have been first introduced manually via an infected USB. The affected endpoints were being used as part of a continuous production process and could not be installed with endpoint protection.

Darktrace / OT; however, easily detects infections across the digital estate, regardless of the type of environment or technology. Darktrace AI does not rely on signature-based methods but instead continuously updates its understanding of what constitutes ‘normal’ in an industrial environment. This self-learning approach allows the AI to contain zero-days that have never been seen before in the wild, as well as detecting the new appearance of pre-existing attacks.

Industrial IoT attacked

Only a few hours after Darktrace AI had begun defending the wider connections and interactions across the manufacturing firm, Darktrace detected a highly unusual network scan. A timeline of events, from first scan to full incident response results and conclusions, is shown below:

Figure 1: Timeline of incident response across 28 hours

Darktrace’s AI recognized that the device was exploiting an SMBv1 protocol in order to attempt lateral movement. In addition to anonymous SMBv1 authentication, Darktrace detected the device abusing default vendor credentials for device enumeration.

The device made a large number of unusual connections, including connections to internal endpoints which the company had previously been unaware of. As these occurred, the Threat Visualizer, Darktrace’s user interface, provided a graphical visualization of the incident, illuminating the unusual activity’s spread from the infected device across the infrastructure in question.

Figure 2: The Darktrace Threat Visualizer

Darktrace identified that the infected Industrial IoT device was making an unusually large number of internal connections, suggesting an effort to perform reconnaissance.

Darktrace’s Cyber AI Analyst launched an immediate investigation into the alert, surfacing an incident summary at machine speed with all the information the security team needed to act.

Figure 3: An example of an AI Analyst Report on a network scan

The Cyber AI Analyst further identified two other devices behaving in a similar way, and these were removed from the network by the customer in response. When investigated by the security team, these devices were shown to be infected with the Yalove and Renocide worms, and the Autoit trojan-dropper. Open source intelligence suggests these infections are often spread via removable media such as USB drives.

Using Darktrace’s Advanced Search function, the customer was able to investigate related model breaches to build a list of similar indicators of compromise (IoCs), including failed external connections to www.whatismyip[.]com and DYNDNS IP addresses on HTTP port 80.

Recurring infections: How to deal with a persistent attack

In total, Darktrace was used to identify 13 infected production devices. The customer contacted the equipment owner, whose response confirmed that they had seen similar attacks on other networks in the past, including recurring infections.

Recurring infections imply one of two things: either, that the malware has a persistence mechanism, where it uses a range of techniques to remain undetected on the exploited machine and achieve persistent access to the system. Alternatively, a recurring infection could mean that the IoT manufacturer was not able to find all infected devices when they were first alerted to the compromise, and thus did not shut down the attack in its entirety.

As the infected machines are owned by a third party, they could not be immediately remediated. Darktrace AI, however, contained this threat with minimal business disruption. The customer was able to leave the infected devices active, which were still needed for production, confident that Darktrace would alert them if the infection spread or changed in behavior.

Industrial IoT: Shining a light on pre-existing threats

The mass adoption of Industrial IoT devices has made industrial environments more complex and more vulnerable than ever. This blog demonstrates the prevalent threat that attackers are already on the inside, and the importance for security teams to expand visibility over their full industrial system. In this case, the customer was able to use Darktrace’s AI to illuminate a previous blind spot and contain a persistent attack, while minimizing disruption to operations. Crucially, this ‘unknown known’ threat was detected without any prior knowledge of the devices, their supplier, or patch history, and without using malware signatures or IoCs.

The customer was made aware of the infection via the Darktrace SOC service. Yet the same outcome could have been obtained with other workflows provided by Darktrace, such as email alerting, notifications through the Darktrace mobile app, seamlessly integrating Darktrace with a SIEM solution, or alerting via an internal SOC.

Cyber AI Analyst enabled the customer to perform immediate incident response. While waiting for a reinstallation date with the equipment owner, the customer could keep the production devices online, knowing Darktrace would be monitoring the outstanding risk. In an industrial setting, trade-offs like this are often necessary to sustain production. Darktrace helps organizations maintain the vigilance they need to do this securely, and when remediation does become possible, Darktrace can be used to reliably locate the full extent of the infection.

Thanks to Darktrace analyst Oakley Cox for his insights on the above threat find.

Darktrace model detections:

  • Device / Suspicious Network Scan Activity [Enhanced Monitoring]
  • Device / ICMP Address Scan
  • ICS / Anomalous IT to ICS Connection
  • Anomalous Connection / SMB Enumeration
  • Device / Network Scan

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
David Masson
VP, Field CISO

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June 18, 2025

Darktrace Collaborates with Microsoft: Unifying Email Security with a Shared Vision

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In today’s threat landscape, email remains the most targeted vector for cyberattacks. Organizations require not only multi-layered defenses but also advanced, integrated systems that work collaboratively to proactively mitigate threats before they cause damage

That’s why we’re proud to announce a new integration between Darktrace / EMAIL and Microsoft Defender for Office 365, delivering a Unified Quarantine experience that empowers security teams with seamless visibility, control, and response across both platforms.

This announcement builds on a strong and growing collaboration. In 2024, Darktrace was honored as Microsoft UK Partner of the Year and recognized as a Security Trailblazer at the annual Microsoft Security 20/20 Awards, a testament to our shared commitment to innovation and customer-centric security.

A Shared Mission: Stopping Threats at Machine Speed

This integration is more than a technical milestone,as it’s a reflection of a shared mission: to protect organizations from both known and unknown threats, with efficiency, accuracy, and transparency.

  • Microsoft Defender for Office 365 delivers a comprehensive security framework that safeguards Microsoft 365 email and collaboration workloads leveraging advanced AI, global threat intelligence and information on known attack infrastructure.
  • Darktrace / EMAIL complements this with Self-Learning AI that understands the unique communication patterns within each organization, detecting subtle anomalies that evade traditional detection methods.

Together, we’re delivering multi-layered, adaptive protection that’s greater than the sum of its parts.

“Our integration with Microsoft gives security teams the tools they need to act faster and more precisely to detect and respond to threats,” said Jill Popelka, CEO of Darktrace. “Together, we’re strengthening defenses where it matters most to our customers: at the inbox.”

Unified Quarantine: One View, Total Clarity

The new Unified Quarantine experience gives customers a single pane of glass to view and manage email threatsregardless of which product took action. This means:

  • Faster investigations with consolidated visibility
  • Clear attribution of actions and outcomes across both platforms
  • Streamlined workflows for security teams managing complex environments

“This integration is a testament to the power of combining Microsoft’s global threat intelligence with Darktrace’s unique ability to understand the ‘self’ of an organization,” said Jack Stockdale, CTO of Darktrace. “Together, we’re delivering a new standard in proactive, adaptive email security.”

A New Era of Collaborative Cyber Defense

This collaboration represents a broader shift in cybersecurity: from siloed tools to integrated ecosystems. As attackers become more sophisticated, defenders must move faster, smarter, and in unison.

Through this integration, Darktrace and Microsoft establish a new standard for collaboration between native and third-party security solutions, enhancing not only threat detection but also comprehensive understanding and proactive measures against threats.

We’re excited to bring this innovation to our customers and continue building a future where AI and human expertise collaborate to secure the enterprise.

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Carlos Gray
Senior Product Marketing Manager, Email

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June 18, 2025

Customer Case Study: Leading Petrochemical Manufacturer

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Headquartered in Saudi Arabia, this industry leading petrochemical manufacturer serves customers in more than 80 countries across diverse markets throughout Europe, Africa, Latin America, the Middle East, China, and Southeast Asia.

Cyber resiliency critical to growth strategy

This leading petrochemical manufacturer’s vision is to be one of the major global players in the production and marketing of designated petrochemicals and downstream products. The company aims to significantly increase its capacity to up to a million metric tons within the next few years.

With cyber-attacks on critical infrastructure increasing 30% globally last year, cyber resiliency is essential to supporting the company’s strategic business goals of:

  • Maximizing production through efficient asset utilization
  • Maximizing sales by conducting 90% of its business outside Saudi Arabia
  • Optimizing resources and processes by integrating with UN Global Compact principles for sustainability and efficiency
  • Growing its business portfolio by engaging in joint ventures to diversify production and add value to the economy

However, the industry leader faced several challenges in its drive to fortify its cybersecurity defenses.

Visibility gaps delay response time

The company’s existing security setup provided limited visibility to the in-house security team, hindering its ability to detect anomalous network and user activity in real time. This resulted in delayed responses to potential incidents, making proactive issue resolution difficult and any remediation in the event of a successful attack costly and time-consuming.

Manual detection drains resources

Without automated detection and response capabilities, the organization’s security team had to manually monitor for suspicious activity – a time-consuming and inefficient approach that strained resources and left the organization vulnerable. This made it difficult for the team to stay current with training or acquire new skills and certifications, which are core to the ethos of both the company’s owners and the team itself.

Cyber-attacks on critical infrastructure increasing

The petrochemical manufacturer is part of a broader ecosystem of companies, making the protection of its supply chain – both upstream and downstream – critical. With several manufacturing entities and multiple locations, the customer’s internal structure is complex and challenging to secure. As cyber-attacks on critical infrastructure escalate, it needed a more comprehensive approach to safeguard its business and the wider ecosystem.

Keeping and growing skills and focus in-house

To strengthen its cybersecurity strategy, the company considered two options:

  1. Make a significant initial and ongoing investment in a Security Operations Center (SOC), which would involve skills development outside the company and substantial management overhead.
  2. Use a combination of new, automated tools and an outsourced Managed Detection and Response (MDR) service to reduce the burden on internal security specialists and allow the company to invest in upskilling its staff so they can focus on more strategic tasks.

Faced with this choice between entirely outsourcing security and augmenting the security team with new capabilities, the customer chose the second option, selecting Darktrace to automate the company’s monitoring, detection, and response. Today, the petrochemical manufacturer is using:

Extending the SOC with 24/7 expert support

To alleviate the burden on its lean security team, the company augmented its in-house capabilities with Darktrace’s Managed Detection & Response service. This support acts as an extension of its SOC, providing 24/7 monitoring, investigation, and escalation of high-priority threats. With Darktrace’s global SOC managing alert triage and autonomously containing threats, the organization’s internal team can focus on strategic initiatives. The result is a stronger security posture and increased capacity to proactively address evolving cyber risks – without expanding headcount or sacrificing visibility.

A unique approach to AI

In its search for a new security platform, the company’s Director of Information Technology said Darktrace’s autonomous response capability, coupled with Self-Learning AI-driven threat reduction, were two big reasons for selecting Darktrace over competing products and services.

AI was a huge factor – no one else was doing what Darktrace was doing with [AI].”

Demonstrated visibility

Before Darktrace, the customer had no visibility into the network activity to and from remote worker devices. Some employees need the ability to connect to its networks at any time and from any location, including the Director of Information Technology. The trial deployment of Darktrace / ENDPOINT was a success and gave the team peace of mind that, no matter the location or device, high-value remote workers were protected by Darktrace.

Modular architecture  

Darktrace's modular architecture allowed the company to deploy security controls across its complex, multi-entity environment. The company’s different locations run on segregated networks but are still interconnected and need to be protected. Darktrace / NETWORK provides a unified view and coordinated security response across the organization’s entire network infrastructure, including endpoint devices.

Results

The petrochemical manufacturer is using Darktrace across all of its locations and has achieved total visibility across network and user activity. “Darktrace is increasing in value every day,” said the Director of Information Technology.

I don’t have a big team, and Darktrace makes our lives very, very easy, not least the automation of some of the tasks that require constant manual review.”

Time savings frees analysts to focus on proactive security

Darktrace / NETWORK provides continuous, AI-driven monitoring and analysis of the company’s network activity, user behavior, and threat patterns, establishing a baseline of what normal activity looks like, and then alerting analysts to any deviations from normal traffic, activity, and behaviors. Darktrace’s autonomous response capabilities speed up response to detected threats, meaning intervention from the security team is required for fewer incidents and alerts.

In October 2024 alone, Darktrace Cyber AI Analyst saved the team 810 investigation hours, and autonomously responded to 180 anomalous behaviors that were uncovered during the investigations. With Darktrace managing the majority of threat detection and response efforts, the security team has been able to change its day-to-day activity from manual review of traffic and alerts and belated response to activity, to proactively fortifying its detection and response posture and upskilling to meet evolving requirements.  

Layered email protection reduces phishing threats

The company’s email infrastructure posed a challenge due to petrochemical industry regulations requiring on-premises email servers, with some security delivered via Microsoft Azure. By integrating Darktrace / EMAIL into the Azure stack, the organization has reduced the volume of phishing emails its users receive by 5%.

“Now we have one more layer of security related to email – every email goes through two filters. If something is not being caught or traced by Azure, it is being detected by Darktrace,” said the Director of Information Technology. “As a result, we’re now seeing only about 15% to 20% of the phishing emails we used to receive before implementing Darktrace.”

Preparing for a secure future

The time saved using Darktrace has helped the security team take proactive steps, including preparing for new cyber resilience regulations for Saudi Arabia’s Critical National Infrastructure, as mandated by the National Cybersecurity Authority (NCA).

“The team now has ample time to prepare policies and procedures that meet the new NCA regulations and, in some cases, enhance the requirements of the new law,” said the Director of Information Technology. “All of this is possible because they don’t need to keep watch; Darktrace takes on so much of that task for them.”

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