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February 11, 2021

Detecting IoT Threats in Control Systems

Discover how Darktrace uncovers pre-existing threats in Industrial IoT systems. Learn about advanced detection techniques in industrial control systems.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
David Masson
VP, Field CISO
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11
Feb 2021

Industrial IoT (IIoT) devices are a pressing concern for security teams. Companies invest large sums of money to keep cyber-criminals out of industrial systems, but what happens when the hacker is already inside? Gateways and legacy security tools generally sit at the border of an organization and are designed to stop external threats, but are less effective once the threat is already inside. During this period, cyber-criminals carry out further reconnaissance, tamper with PLC settings, and subtly disrupt the production process.

Darktrace recently detected a series of pre-existing infections in Industrial IoT (IIoT) devices at a manufacturing firm in the EMEA region. The organization already had Darktrace in place in one area of the environment, but after seeing how the AI could successfully detect zero-day vulnerabilities and threats, they expanded the deployment, allowing Darktrace to actively monitor and defend interactions among its 5,000 devices, and dramatically improving visibility.

An unknown emerging threat was identified by Darktrace / OT omultiple machines within hours of Darktrace being active in the environment. By casting light on this previously unknown threat, Darktrace enabled the customer to perform full incident response and threat investigation, before the attacker was able to cause any serious damage to the company.

Though it is unclear how long the devices had been infected, it is likely to have been first introduced manually via an infected USB. The affected endpoints were being used as part of a continuous production process and could not be installed with endpoint protection.

Darktrace / OT; however, easily detects infections across the digital estate, regardless of the type of environment or technology. Darktrace AI does not rely on signature-based methods but instead continuously updates its understanding of what constitutes ‘normal’ in an industrial environment. This self-learning approach allows the AI to contain zero-days that have never been seen before in the wild, as well as detecting the new appearance of pre-existing attacks.

Industrial IoT attacked

Only a few hours after Darktrace AI had begun defending the wider connections and interactions across the manufacturing firm, Darktrace detected a highly unusual network scan. A timeline of events, from first scan to full incident response results and conclusions, is shown below:

Figure 1: Timeline of incident response across 28 hours

Darktrace’s AI recognized that the device was exploiting an SMBv1 protocol in order to attempt lateral movement. In addition to anonymous SMBv1 authentication, Darktrace detected the device abusing default vendor credentials for device enumeration.

The device made a large number of unusual connections, including connections to internal endpoints which the company had previously been unaware of. As these occurred, the Threat Visualizer, Darktrace’s user interface, provided a graphical visualization of the incident, illuminating the unusual activity’s spread from the infected device across the infrastructure in question.

Figure 2: The Darktrace Threat Visualizer

Darktrace identified that the infected Industrial IoT device was making an unusually large number of internal connections, suggesting an effort to perform reconnaissance.

Darktrace’s Cyber AI Analyst launched an immediate investigation into the alert, surfacing an incident summary at machine speed with all the information the security team needed to act.

Figure 3: An example of an AI Analyst Report on a network scan

The Cyber AI Analyst further identified two other devices behaving in a similar way, and these were removed from the network by the customer in response. When investigated by the security team, these devices were shown to be infected with the Yalove and Renocide worms, and the Autoit trojan-dropper. Open source intelligence suggests these infections are often spread via removable media such as USB drives.

Using Darktrace’s Advanced Search function, the customer was able to investigate related model breaches to build a list of similar indicators of compromise (IoCs), including failed external connections to www.whatismyip[.]com and DYNDNS IP addresses on HTTP port 80.

Recurring infections: How to deal with a persistent attack

In total, Darktrace was used to identify 13 infected production devices. The customer contacted the equipment owner, whose response confirmed that they had seen similar attacks on other networks in the past, including recurring infections.

Recurring infections imply one of two things: either, that the malware has a persistence mechanism, where it uses a range of techniques to remain undetected on the exploited machine and achieve persistent access to the system. Alternatively, a recurring infection could mean that the IoT manufacturer was not able to find all infected devices when they were first alerted to the compromise, and thus did not shut down the attack in its entirety.

As the infected machines are owned by a third party, they could not be immediately remediated. Darktrace AI, however, contained this threat with minimal business disruption. The customer was able to leave the infected devices active, which were still needed for production, confident that Darktrace would alert them if the infection spread or changed in behavior.

Industrial IoT: Shining a light on pre-existing threats

The mass adoption of Industrial IoT devices has made industrial environments more complex and more vulnerable than ever. This blog demonstrates the prevalent threat that attackers are already on the inside, and the importance for security teams to expand visibility over their full industrial system. In this case, the customer was able to use Darktrace’s AI to illuminate a previous blind spot and contain a persistent attack, while minimizing disruption to operations. Crucially, this ‘unknown known’ threat was detected without any prior knowledge of the devices, their supplier, or patch history, and without using malware signatures or IoCs.

The customer was made aware of the infection via the Darktrace SOC service. Yet the same outcome could have been obtained with other workflows provided by Darktrace, such as email alerting, notifications through the Darktrace mobile app, seamlessly integrating Darktrace with a SIEM solution, or alerting via an internal SOC.

Cyber AI Analyst enabled the customer to perform immediate incident response. While waiting for a reinstallation date with the equipment owner, the customer could keep the production devices online, knowing Darktrace would be monitoring the outstanding risk. In an industrial setting, trade-offs like this are often necessary to sustain production. Darktrace helps organizations maintain the vigilance they need to do this securely, and when remediation does become possible, Darktrace can be used to reliably locate the full extent of the infection.

Thanks to Darktrace analyst Oakley Cox for his insights on the above threat find.

Darktrace model detections:

  • Device / Suspicious Network Scan Activity [Enhanced Monitoring]
  • Device / ICMP Address Scan
  • ICS / Anomalous IT to ICS Connection
  • Anomalous Connection / SMB Enumeration
  • Device / Network Scan

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
David Masson
VP, Field CISO

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April 16, 2025

Why Data Classification Isn’t Enough to Prevent Data Loss

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Why today’s data is fundamentally difficult to protect

Data isn’t what it used to be. It’s no longer confined to neat rows in a database, or tucked away in a secure on-prem server. Today, sensitive information moves freely between cloud platforms, SaaS applications, endpoints, and a globally distributed workforce – often in real time. The sheer volume and diversity of modern data make it inherently harder to monitor, classify, and secure. And the numbers reflect this challenge – 63% of breaches stem from malicious insiders or human error.

This complexity is compounded by an outdated reliance on manual data management. While data classification remains critical – particularly to ensure compliance with regulations like GDPR or HIPAA – the burden of managing this data often falls on overstretched security teams. Security teams are expected to identify, label, and track data across sprawling ecosystems, which can be time-consuming and error-prone. Even with automation, rigid policies that depend on pre-defined data classification miss the mark.

From a data protection perspective, if manual or basic automated classification is the sole methodology for preventing data loss, critical data will likely slip through the cracks. Security teams are left scrambling to fill the gaps, facing compliance risks and increasing operational overhead. Over time, the hidden costs of these inefficiencies pile up, draining resources and reducing the effectiveness of your entire security posture.

What traditional data classification can’t cover

Data classification plays an important role in data loss prevention, but it's only half the puzzle. It’s designed to spot known patterns and apply labels, yet the most common causes of data breaches don’t follow rules. They stem from something far harder to define: human behavior.

When Darktrace began developing its data loss detection capabilities, the question wasn’t what data to protect — it was how to understand the people using it. The numbers pointed clearly to where AI could make the biggest difference: 22% of email data breaches stem directly from user error, while malicious insider threats remain the most expensive, costing organizations an average of $4.99 million per incident.

Data classification is blind to nuance – it can’t grasp intent, context, or the subtle red flags that often precede a breach. And no amount of labeling, policy, or training can fully account for the reality that humans make mistakes. These problems require a system that sees beyond the data itself — one that understands how it’s being used, by whom, and in what context. That’s why Darktrace leans into its core strength: detecting the subtle symptoms of data loss by interpreting human behavior, not just file labels.

Achieving autonomous data protection with behavioral AI

Rather than relying on manual processes to understand what’s important, Darktrace uses its industry-leading AI to learn how your organization uses data — and spot when something looks wrong.

Its understanding of business operations allows it to detect subtle anomalies around data movement for your use cases, whether that’s a misdirected email, an insecure cloud storage link, or suspicious activity from an insider. Crucially, this detection is entirely autonomous, with no need for predefined rules or static labels.

Darktrace uses its contextual understanding of each user to stop all types of sensitive or misdirected data from leaving the organization
Fig 1: Darktrace uses its contextual understanding of each user to stop all types of sensitive or misdirected data from leaving the organization

Darktrace / EMAIL’s DLP add-on continuously learns in real time, enabling:

  • Automatic detection: Identifies risky data behavior to catch threats that traditional approaches miss – from human error to sophisticated insider threats.
  • A dynamic range of actions: Darktrace always aims to avoid business disruption in its blocking actions, but this can be adjusted according to the unique risk appetite of each customer – taking the most appropriate response for that business from a whole scale of possibilities.
  • Enhanced context: While Darktrace doesn’t require sensitivity data labeling, it integrates with Microsoft Purview to ingest sensitivity labels and enrich its understanding of the data – for even more accurate decision-making.

Beyond preventing data loss, Darktrace uses DLP activity to enhance its contextual understanding of the user itself. In other words, outbound activity can be a useful symptom in identifying a potential account compromise, or can be used to give context to that user’s inbound activity. Because Darktrace sees the whole picture of a user across their inbound, outbound, and lateral mail, as well as messaging (and into collaboration tools with Darktrace / IDENTITY), every interaction informs its continuous learning of normal.

With Darktrace, you can achieve dynamic data loss prevention for the most challenging human-related use cases – from accidental misdirected recipients to malicious insiders – that evade detection from manual classification. So don’t stand still on data protection – make the switch to autonomous, adaptive DLP that understands your business, data, and people.

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About the author
Carlos Gray
Senior Product Marketing Manager, Email

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April 14, 2025

Email bombing exposed: Darktrace’s email defense in action

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What is email bombing?

An email bomb attack, also known as a "spam bomb," is a cyberattack where a large volume of emails—ranging from as few as 100 to as many as several thousand—are sent to victims within a short period.

How does email bombing work?

Email bombing is a tactic that typically aims to disrupt operations and conceal malicious emails, potentially setting the stage for further social engineering attacks. Parallels can be drawn to the use of Domain Generation Algorithm (DGA) endpoints in Command-and-Control (C2) communications, where an attacker generates new and seemingly random domains in order to mask their malicious connections and evade detection.

In an email bomb attack, threat actors typically sign up their targeted recipients to a large number of email subscription services, flooding their inboxes with indirectly subscribed content [1].

Multiple threat actors have been observed utilizing this tactic, including the Ransomware-as-a-Service (RaaS) group Black Basta, also known as Storm-1811 [1] [2].

Darktrace detection of email bombing attack

In early 2025, Darktrace detected an email bomb attack where malicious actors flooded a customer's inbox while also employing social engineering techniques, specifically voice phishing (vishing). The end goal appeared to be infiltrating the customer's network by exploiting legitimate administrative tools for malicious purposes.

The emails in these attacks often bypass traditional email security tools because they are not technically classified as spam, due to the assumption that the recipient has subscribed to the service. Darktrace / EMAIL's behavioral analysis identified the mass of unusual, albeit not inherently malicious, emails that were sent to this user as part of this email bombing attack.

Email bombing attack overview

In February 2025, Darktrace observed an email bombing attack where a user received over 150 emails from 107 unique domains in under five minutes. Each of these emails bypassed a widely used and reputable Security Email Gateway (SEG) but were detected by Darktrace / EMAIL.

Graph showing the unusual spike in unusual emails observed by Darktrace / EMAIL.
Figure 1: Graph showing the unusual spike in unusual emails observed by Darktrace / EMAIL.

The emails varied in senders, topics, and even languages, with several identified as being in German and Spanish. The most common theme in the subject line of these emails was account registration, indicating that the attacker used the victim’s address to sign up to various newsletters and subscriptions, prompting confirmation emails. Such confirmation emails are generally considered both important and low risk by email filters, meaning most traditional security tools would allow them without hesitation.

Additionally, many of the emails were sent using reputable marketing tools, such as Mailchimp’s Mandrill platform, which was used to send almost half of the observed emails, further adding to their legitimacy.

 Darktrace / EMAIL’s detection of an email being sent using the Mandrill platform.
Figure 2: Darktrace / EMAIL’s detection of an email being sent using the Mandrill platform.
Darktrace / EMAIL’s detection of a large number of unusual emails sent during a short period of time.
Figure 3: Darktrace / EMAIL’s detection of a large number of unusual emails sent during a short period of time.

While the individual emails detected were typically benign, such as the newsletter from a legitimate UK airport shown in Figure 3, the harmful aspect was the swarm effect caused by receiving many emails within a short period of time.

Traditional security tools, which analyze emails individually, often struggle to identify email bombing incidents. However, Darktrace / EMAIL recognized the unusual volume of new domain communication as suspicious. Had Darktrace / EMAIL been enabled in Autonomous Response mode, it would have automatically held any suspicious emails, preventing them from landing in the recipient’s inbox.

Example of Darktrace / EMAIL’s response to an email bombing attack taken from another customer environment.
Figure 4: Example of Darktrace / EMAIL’s response to an email bombing attack taken from another customer environment.

Following the initial email bombing, the malicious actor made multiple attempts to engage the recipient in a call using Microsoft Teams, while spoofing the organizations IT department in order to establish a sense of trust and urgency – following the spike in unusual emails the user accepted the Teams call. It was later confirmed by the customer that the attacker had also targeted over 10 additional internal users with email bombing attacks and fake IT calls.

The customer also confirmed that malicious actor successfully convinced the user to divulge their credentials with them using the Microsoft Quick Assist remote management tool. While such remote management tools are typically used for legitimate administrative purposes, malicious actors can exploit them to move laterally between systems or maintain access on target networks. When these tools have been previously observed in the network, attackers may use them to pursue their goals while evading detection, commonly known as Living-off-the-Land (LOTL).

Subsequent investigation by Darktrace’s Security Operations Centre (SOC) revealed that the recipient's device began scanning and performing reconnaissance activities shortly following the Teams call, suggesting that the user inadvertently exposed their credentials, leading to the device's compromise.

Darktrace’s Cyber AI Analyst was able to identify these activities and group them together into one incident, while also highlighting the most important stages of the attack.

Figure 5: Cyber AI Analyst investigation showing the initiation of the reconnaissance/scanning activities.

The first network-level activity observed on this device was unusual LDAP reconnaissance of the wider network environment, seemingly attempting to bind to the local directory services. Following successful authentication, the device began querying the LDAP directory for information about user and root entries. Darktrace then observed the attacker performing network reconnaissance, initiating a scan of the customer’s environment and attempting to connect to other internal devices. Finally, the malicious actor proceeded to make several SMB sessions and NTLM authentication attempts to internal devices, all of which failed.

Device event log in Darktrace / NETWORK, showing the large volume of connections attempts over port 445.
Figure 6: Device event log in Darktrace / NETWORK, showing the large volume of connections attempts over port 445.
Darktrace / NETWORK’s detection of the number of the login attempts via SMB/NTLM.
Figure 7: Darktrace / NETWORK’s detection of the number of the login attempts via SMB/NTLM.

While Darktrace’s Autonomous Response capability suggested actions to shut down this suspicious internal connectivity, the deployment was configured in Human Confirmation Mode. This meant any actions required human approval, allowing the activities to continue until the customer’s security team intervened. If Darktrace had been set to respond autonomously, it would have blocked connections to port 445 and enforced a “pattern of life” to prevent the device from deviating from expected activities, thus shutting down the suspicious scanning.

Conclusion

Email bombing attacks can pose a serious threat to individuals and organizations by overwhelming inboxes with emails in an attempt to obfuscate potentially malicious activities, like account takeovers or credential theft. While many traditional gateways struggle to keep pace with the volume of these attacks—analyzing individual emails rather than connecting them and often failing to distinguish between legitimate and malicious activity—Darktrace is able to identify and stop these sophisticated attacks without latency.

Thanks to its Self-Learning AI and Autonomous Response capabilities, Darktrace ensures that even seemingly benign email activity is not lost in the noise.

Credit to Maria Geronikolou (Cyber Analyst and SOC Shift Supervisor) and Cameron Boyd (Cyber Security Analyst), Steven Haworth (Senior Director of Threat Modeling), Ryan Traill (Analyst Content Lead)

Appendices

[1] https://www.microsoft.com/en-us/security/blog/2024/05/15/threat-actors-misusing-quick-assist-in-social-engineering-attacks-leading-to-ransomware/

[2] https://thehackernews.com/2024/12/black-basta-ransomware-evolves-with.html

Darktrace Models Alerts

Internal Reconnaissance

·      Device / Suspicious SMB Scanning Activity

·      Device / Anonymous NTLM Logins

·      Device / Network Scan

·      Device / Network Range Scan

·      Device / Suspicious Network Scan Activity

·      Device / ICMP Address Scan

·      Anomalous Connection / Large Volume of LDAP Download

·      Device / Suspicious LDAP Search Operation

·      Device / Large Number of Model Alerts

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About the author
Maria Geronikolou
Cyber Analyst
Your data. Our AI.
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