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April 15, 2021

AI Neutralizes Hafnium Cyber Attack in December 2020

Protect your business from cyber attacks with AI technology. Learn how Darktrace neutralized the Hafnium attack against Exchange servers in December 2020.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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15
Apr 2021

In early December 2020, Darktrace AI autonomously detected and investigated a sophisticated cyber-attack that targeted a customer’s Exchange server. On March 2, 2021, Microsoft disclosed an ongoing campaign by the Hafnium threat actor group leveraging Exchange server zero-days.

Based on similarities in techniques, tools and procedures (TTPs) observed, Darktrace has now assessed with high confidence that the attack in December was the work of the Hafnium group. Although it is not possible to determine whether this attack leveraged the same Exchange zero-days as reported by Microsoft, the finding suggests that Hafnium’s campaign was active several months earlier than assumed.

As a result, organizations may want to go back as far as early December 2020 to check security logs and tools for signs of initial intrusion into their Internet-facing Exchange servers.

As Darktrace does not rely on rules or signatures, it doesn’t require a constant cloud connection. Most customers therefore operate our technology themselves, and we don’t centrally monitor their detections.

At the time of detection in December, this was one of many uncategorized, sophisticated intrusions that affected only a single customer, and was not indicative of a broader campaign.

This means that while we protect our customers from individual intrusions, we are not in a position to do global campaign tracking like other companies which focus primarily on threat intelligence and threat actor tracking.

In this blog, we will analyze the attack to aid organizations in their ongoing investigations, and to raise awareness that the Hafnium campaign may have been active for longer than previously disclosed.

Overview of the Exchange attack

The intrusion was detected at an organization in the critical national infrastructure sector in South Asia. One hypothesis is that the Hafnium group was testing out and refining its TTPs, potentially including the Exchange server exploit, before running a broad-scale campaign against Western organizations in early 2021.

The threat actor used many of the same techniques that were observed in the later Hafnium attacks, including the deployment of the low-activity China Chopper web shell, quickly followed by post-exploitation activity – attempting to move laterally and spread to critical devices in the network.

The following analysis demonstrates how Darktrace’s Enterprise Immune System detected the malicious activity, how Cyber AI Analyst automatically investigated on the incident and surfaced the alert as a top priority, and how Darktrace RESPOND (formerly known as 'Antigena') would have responded autonomously to shut down the attack, had it been in active mode.

All the activity took place in early December 2020, almost three months before Microsoft released information about the Hafnium campaign.

Figure 1: Timeline of the attack from early December 2020

Initial compromise

Unfortunately, the victim organization did not keep any logs or forensic artefacts from their Exchange server in December 2020, which would have allowed Darktrace to ascertain the exploit of the zero-day. However, there is circumstantial evidence suggesting that these Exchange server vulnerabilities were abused.

Darktrace observed no signs of compromise or change in behavior from the Internet-facing Exchange server – no prior internal admin connections, no broad-scale brute-force attempts, no account takeovers, no malware copied to the server via internal channels – until all of a sudden, it began to scan the internal network.

While this is not conclusive evidence that no other avenue of initial intrusion was present, the change in behavior on an administrative level points to a complete takeover of the Exchange server, rather than the compromise of a single Outlook Web Application account.

To conduct a network scan from an Exchange server, a highly privileged, operating SYSTEM-level account is required. The patch level of the Exchange server at the time of compromise appears to have been up-to-date, at least not offering a threat actor the ability to target a known vulnerability to instantly get SYSTEM-level privileges.

For this reason, Darktrace has inferred that the Exchange server zero-days that became public in early March 2021 were possibly being used in this attack observed in early December 2020.

Internal reconnaissance

As soon as the attackers gained access via the web shell, they used the Exchange server to scan all IPs in a single subnet on ports 80, 135, 445, 8080.

This particular Exchange server had never made such a large number of new failed internal connections to that specific subnet on those key ports. As a result, Darktrace instantly alerted on the anomalous behavior, which was indicative of a network scan.

Autonomous Response

Darktrace RESPOND was in passive mode in the environment, so was not able to take action. In active mode, it would have responded by enforcing the previously learned, normal ‘pattern of life’ of the Exchange server – allowing the server to continue normal business operations (sending and receiving emails) but preventing the network scan and any subsequent activity. These actions would have been carried out via various integrations with the customer’s existing security stack, including Firewalls and Network Access Controls.

Specifically, when the network scanning started, the ‘Antigena Network Scan Block’ was triggered. This means that for several hours, Darktrace RESPOND (Antigena) would have blocked any new outgoing connections from the Exchange server to the scanned subnet on port 80, 135, 445, or 8080, preventing the infected Exchange server from conducting network scanning.

As a result, the attackers would not have been able to conclude anything from their reconnaissance — all their scanning would have returned closed ports. At this point, they would need to stop their attack or resort to other means, likely triggering further detections and further Autonomous Response.

The network scan was the first step touching the internal network. This is therefore a clear case of how Darktrace RESPOND can intercept an attack in seconds, acting at the earliest possible evidence of the intrusion.

Lateral movement

Less than an hour after the internal network scan, the compromised Exchange server was observed writing further web shells to other Exchange servers via internal SMB. Darktrace alerted on this as the initially compromised Exchange server had never accessed the other Exchange servers in this fashion over SMB, let alone writing .aspx files to Program Files remotely.

A single click allowed the security team to pivot from the alert into Darktrace’s Advanced Search, revealing further details about the written files. The full file path for the newly deployed web shells was:

Program Files\Microsoft\Exchange Server\V15\FrontEnd\HttpProxy\owa\auth\Current\themes\errorFS.aspx

The attackers thus used internal SMB to compromise further Exchange servers and deploy more web shells, rather than using the Exchange zero-day exploit again to achieve the same goal. The reason for this is clear: exploits can often be unstable, and an adversary would not want to show their hand unnecessarily if it could be avoided.

While the China Chopper web shell has been deployed with many different names in the past, the file path and file name of the actual .aspx web shell bear very close resemblance to the Hafnium campaign details published by Microsoft and others in March 2021.

As threat actors often reuse naming conventions / TTPs in coherent campaigns, it again indicates that this particular attack was in some way part of the broader campaign observed in early 2021.

Further lateral movement

Minutes later, the attacker conducted further lateral movement by making more SMB drive writes to Domain Controllers. This time the attackers did not upload web shells, but malware, in the form of executables and Windows .bat files.

Darktrace alerted the security team as it was extremely unusual for the Exchange server and its peer group to make SMB drive writes to hidden shares to a Domain Controller, particularly using executables and batch files. The activity was presented to the team in the form of a high-confidence alert such as the anonymized example below.

Figure 2: Example graphic of Darktrace detecting unusual connectivity

The batch file was called ‘a.bat’. At this point, the security team could have created a packet capture for the a.bat file in Darktrace with the click of a button, inspecting the content and details of that script at the time of the intrusion.

Darktrace also listed the credentials involved in the activity, providing context into the compromised accounts. This allows an analyst to pivot rapidly around the data and further understand the scope of the intrusion.

Bird’s-eye perspective

In addition to detecting the malicious activity outlined above, Darktrace’s Cyber AI Analyst autonomously summarized the incident and reported on it, outlining the internal reconnaissance and lateral movement activity in a single, cohesive incident.

The organization has several thousand devices covered by Darktrace’s Enterprise Immune System. Nevertheless, over the period of one week, the Hafnium intrusion was in the top five incidents highlighted in Cyber AI Analyst. Even a small or resource-stretched security team, with only a few minutes available per week to review the highest-severity incidents, could have seen and inspected this threat.

Below is a graphic showing a similar Cyber AI Analyst incident created by Darktrace.

Figure 3: A Cyber AI Analyst report showing unusual SMB activity

How to stop a zero-day

Large scale campaigns which target Internet-facing infrastructure and leverage zero-day exploits will continue to occur regularly, and such attacks will always succeed in evading signature-based detection. However, organizations are not helpless against the next high-profile zero-day or supply chain attack.

Detecting the movements of attackers inside a system and responding to contain in-progress threats is possible before IoCs have been provided. The methods of detection outlined above protected the company against this attack in December, and the same techniques will continue to protect the company against unknown threats in the future.

Learn more about how Darktrace AI has stopped Hafnium cyber-attacks and similar threat actors

Darktrace model detections:

  • Device / New or Uncommon WMI Activity
  • Executable Uploaded to DC
  • Compliance / High Priority Compliance Model Breach
  • Compliance / SMB Drive Write
  • Antigena / Network / Insider Threat / Antigena Network Scan Block
  • Device / Network Scan - Low Anomaly Score
  • Unusual Activity / Unusual Internal Connections

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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April 28, 2026

State of AI Cybersecurity 2026: 87% of security professionals are seeing more AI-driven threats, but few feel ready to stop them

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The findings in this blog are taken from Darktrace’s annual State of AI Cybersecurity Report 2026.

In part 1 of this blog series, we explored how AI is remaking the attack surface, with new tools, models, agents — and vulnerabilities — popping up just about everywhere. Now embedded in workflows across the enterprise, and often with far-reaching access to sensitive data, AI systems are quickly becoming a favorite target of cyber threat actors.

Among bad actors, though, AI is more often used as a tool than a target. Nearly 62% of organizations  experienced a social engineering attack involving a deepfake, or an incident in which bad actors used AI-generated video or audio to try to trick a biometric authentication system, compared to 32% that reported an AI prompt injection attack.

In the hands of attackers, AI can do many things. It’s being used across the entire kill chain: to supercharge reconnaissance, personalize phishing, accelerate lateral movement, and automate data exfiltration. Evidence from Anthropic demonstrates that threat actors have harnessed AI to orchestrate an entire cyber espionage campaign from end to end, allegedly running it with minimal human involvement.

CISOs inhabit a world where these increasingly sophisticated attacks are ubiquitous. Naturally, combatting AI-powered threats is top of mind among security professionals, but many worry about whether their capabilities are up to the challenge.

AI-powered threats at scale: no longer hypothetical

AI-driven threats share signature characteristics. They operate at speed and scale. Automated tools can probe multiple attack paths, search for multiple vulnerabilities and send out a barrage of phishing emails, all within seconds. The ability to attack everywhere at once, at a pace that no human operator could sustain, is the hallmark of an AI-powered threat. AI-powered threats are also dynamic. They can adapt their behavior to spread across a network more efficiently or rewrite their own code to evade detection.

Security teams are seeing the signs that they’re fighting AI-powered threats at every stage of the kill chain, and the sophistication of these threats is testing their resolve and their resources.

  • 73% say that AI-powered cyber threats are having a significant impact on their organization
  • 92% agree that these threats are forcing them to upgrade their defenses
  • 87% agree that AI is significantly increasing the sophistication and success rate of malware
  • 87% say AI is significantly increasing the workload of their security operations team

These teams now confront a challenge unlike anything they’ve seen before in their careers, and the risks are compounding across workflows, tools, data, and identities. It’s no surprise that 66% of security professionals say their role is more stressful today than it was five years ago, or that 47% report feeling overwhelmed at work.

Up all night: Security professionals’ worry list is long

Traditional security methods were never built to handle the complexity and subtlety of AI-driven behavior. Working in the trenches, defenders have deep firsthand experience of how difficult it can be to detect and stop AI-assisted threats.

Increasingly effective social engineering attacks are among their top concerns. 50% of security leaders mentioned hyper-personalized phishing campaigns as one of their biggest worries, while 40% voiced apprehension about deepfake voice fraud. These concerns are legitimate: AI-generated phishing emails are increasingly tailored to individual organizations, business activities, or individuals. Gone are the telltale signs – like grammar or spelling mistakes – that once distinguished malicious communications. Notably, 33% of the malicious emails Darktrace observed in 2025 contained over 1,000 characters, indicating probable LLM usage.

Security leaders also worry about how bad actors can leverage AI to make attacks even faster and more dynamic. 45% listed automated vulnerability scanning and exploit chaining among their biggest concerns, while 40% mentioned adaptive malware.

Confidence is lacking

Protecting against AI demands capabilities that many organizations have not yet built. It requires interpreting new indicators, uncovering the subtle intent within interactions, and recognizing when AI behavior – human or machine – could be suspicious. Leaders know that their current tools aren’t prepared for this. Nearly half don’t feel confident in their ability to defend against AI-powered attacks.

We’ve asked participants in our survey about their confidence for the last three years now. In 2024, 60% said their organizations were not adequately prepared to defend against AI-driven threats. Last year, that percentage shrunk to 45%, a possible indicator that security programs were making progress. Since then, however, the progress has apparently stalled. 46% of security leaders now feel inadequately prepared to protect their organizations amidst the current threat landscape.

Some of these differences are accentuated across different cultures. Respondents in Japan are far less confident (77% say they are not adequately prepared) than respondents in Brazil (where only 21% don’t feel prepared).

Where security programs are falling short

It’s no longer the case that cybersecurity is overlooked or underfunded by executive leadership. Across industries, management recognizes that AI-powered threats are a growing problem, and insufficient budget is near the bottom of most CISO’s list of reasons that they struggle to defend against AI-powered threats.  

It’s the things that money can’t buy – experience, knowledge, and confidence – that are holding programs back. Near the top of the list of inhibitors that survey participants mention is “insufficient knowledge or use of AI-driven countermeasures.” As bad actors embrace AI technologies en masse, this challenge is coming into clearer focus: attack-centric security tools, which rely on static rules, signatures, and historical attack patterns, were never designed to handle the complexity and subtlety of AI-driven attacks. These challenges feel new to security teams, but they are the core problems Darktrace was built to solve.  

Our Self-Learning AI develops a deep understanding of what “normal” looks like for your organization –including unique traffic patterns, end user habits, application and device profiles – so that it can detect and stop novel, dynamic threats at the first encounter. By focusing on learning the business, rather than the attack, our AI can keep pace with AI-powered threats as they evolve.

Explore the full State of AI Cybersecurity 2026 report for deeper insights into how security leaders are responding to AI-driven risks.

Learn more about securing AI in your enterprise.

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April 24, 2026

Email-Borne Cyber Risk: A Core Challenge for the CISO in the Age of Volume and Sophistication

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The challenge for CISOs

Despite continuous advances in security technologies, humans continue to be exploited by attackers. Credential abuse and social actions like phishing are major factors, accounting for around 60% of all breaches. These attacks rely less on technical vulnerabilities and more on exploiting human behavior and organizational processes. 

From my perspective as a former CISO, protecting humans concentrates three of today’s most pressing challenges: the sheer volume of email-based threats, their increasing sophistication, and the limitations of traditional employee awareness programs in moving the needle on risk. 

My personal experience of security awareness training as a CISO

With over 20 years’ experience as an ICT and Cybersecurity leader across various international organizations, I’ve seen security awareness training (SAT) in many guises. And while the cyber landscape is evolving in every direction, the effectiveness of SAT is reaching a plateau.  

Most programs I’ve seen follow a familiar pattern. Training is delivered through a combination of eLearning modules and internal sessions designed to reinforce IT policies. Employees are typically required to complete a slide deck or video, followed by a multiple-choice quiz. Occasional phishing simulations are distributed throughout the year.

The content is often static and unpersonalized, based on known threats that may already be outdated. Every employee regardless of role or risk exposure receives the same training and the same simulated phishing templates, from front-desk staff to the CEO.

The problem with traditional SAT programs

The issue with the approach to SAT outlined above is that the distribution of power is imbalanced. Humans will always be fallible, particularly when faced with increasingly sophisticated attacks. Providing generic, low-context training risks creating false confidence rather than genuine resilience. Let’s look at some of the problems in detail.

Timing and delivery

Employees today operate under constant cognitive load, making lots of rapid decisions every day to reduce their email volumes. Yet if employees are completing training annually, or on an ad hoc basis, it becomes a standalone occurrence rather than a continuous habit.  

As a result, retention is low. Employees often forget the lessons within weeks, a phenomenon known as the ‘Ebbinghaus Forgetting Curve.’

The graph illustrates that when you first learn something, the information disappears at an exponential rate without retention. In fact, according to the curve, you forget 50% of all new information within a day, and 90% of all new information within a week.  

Simultaneously, most training is conducted within a separate interface. Because it takes place away from the actual moment of decision-making, the "teachable moment" is lost. There is a cognitive disconnect between the action (clicking a link in Outlook) and the education (watching a video in a browser). 

People

In the context of professional risk management, the risks faced by different users are different. Static learning such as everyone receiving the same ‘Password Reset’ email doesn’t help users prepare for the specific threats they are likely to face. It also contributes to user fatigue, driven by repetitive training. And if users receive tests at the same time, news spreads among colleagues, hurting the efficacy of the test.  

Staff turnover introduces further risk. In many organizations, new employees gain access to systems before receiving meaningful training, reducing onboarding to little more than policy acknowledgment.

Measuring success

In my experience, solutions are standalone, without any correlation to other tools in the security stack. In some cases, the programs are delivered by HR rather than the security team, creating a complete silo.  

As a result, SAT is often perceived as a compliance exercise rather than a capability building function. The result is that poor-quality training does little to reduce the likelihood of compromise, regardless of completion rates or quiz performance.

What a modern SAT solution should look like

For today’s CISO, email represents the convergence point of high-volume, high-impact, and human-centric threats. Despite significant security investments, it remains one of the most difficult channels to secure effectively. Given these constraints, CISOs must evolve their approach to SAT.

Success lies in a balanced strategy one that combines advanced technology, attack surface reduction, and pragmatic user enablement, without over-relying on human vigilance as the final line of defense.

This means moving beyond traditional SAT toward continuous, contextual awareness, realistic simulations, and tight integration with security outcomes.

Three requirements for a modern SAT solution

  • Invisible protection: The optimum security solution is one that assists users without impeding their experience. The objective is to enhance human capabilities, rather than simply delivering a lecture. 
  • Real-time feedback: Rather than a monthly quiz, the ideal system would provide a prompt or warning when a user is about to engage with something suspicious. 
  • Positive culture: Shifting the focus away from a "gotcha" culture, which is a contributing factor to a resentment, and instead empowers employees to serve as "sensors" for the company. 

Discover how personalized security coaching can strengthen your human layer and make your email defenses more resilient. Explore Darktrace / Adaptive Human Defense.

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About the author
Karim Benslimane
VP, Field CISO
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