Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Joel Davidson
Cyber Analyst
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18
Oct 2022
Introduction
Good defence is like an onion, it has layers. Each part of a security implementation should have checks built in so that if one wall is breached, there are further contingencies. Security aficionados call this ‘defence in depth’, a military concept introduced to the cyber-sphere in 2009 [1]. Since then, it has remained a central tenet when designing secure systems, digital or otherwise [2]. Despite this, the attacker’s advantage is ever-present with continued development of malware and zero-day exploits. No matter how many layers a security platform has, how can organisations be expected to protect against a threat they do not know or even understand?
Take the case of one Darktrace customer, a government-contracted manufacturing company located in the Americas. This company possesses a modern OT and IT network comprised of several thousand devices. They have dozens of servers, a few of which host Microsoft Exchange. Every week, these few mail servers receive hundreds of malicious payloads which will ultimately attempt to make their way into over a thousand different inboxes while dodging different security gateways. Had the RESPOND portion of Darktrace for Email been properly enabled, this is where the story would have ended. However, in June 2022 an employee made an instinctual decision that could have potentially cost the company its time, money, and reputation as a government contractor. Their crime: opening an unknown html file attached to a compelling phishing email.
Following this misstep, a download was initiated which resulted in compromise of the system via vulnerable Microsoft admin tools from endpoints largely unknown to conventional OSINT sources. Using these tools, further malicious connectivity was accomplished before finally petering out. Fortunately, their existing Microsoft security gateway was up to date on the command and control (C2) domains observed in this breach and refused the connections.
Darktrace detected this activity at every turn, from the initial email to the download and subsequent attempted C2. Cyber AI Analyst stitched the events together for easy understanding and detected Indicators of Compromise (IOCs) that were not yet flagged in the greater intelligence community and, critically, did this all at machine speed.
So how did the attacker evade action for so long? The answer is product misconfiguration - they did not refine their ‘layers’.
Attack Details
On the night of June 8th an employee received a malicious email. Darktrace detected that this email contained a html attachment which itself contained links to endpoints 100% rare to the network. This email also originated from a never-before-seen sender. Although it would usually have been withheld based on these factors, the customer’s Darktrace/Email deployment was set to Advisory Mode meaning it continued through to the inbox. Late the next day, this user opened the attachment which then routed them to the 100% rare endpoint ‘xberxkiw[.]club’, a probable landing page for malware that did not register on OSINT available at the time.
Figure 1- Popular OSINT VirusTotal showing zero hits against the rare endpoint
Only seconds after reaching the endpoint, Darktrace detected the Microsoft BITS user agent reaching out to another 100% rare endpoint ‘yrioer[.]mikigertxyss[.]com’, which generated a DETECT/Network model breach, ‘Unusual BITS Activity’. This was immediately suspicious since BITS is a deprecated and insecure windows admin tool which has been known to facilitate the movement of malicious payloads into and around a network. Upon successfully establishing a connection, the affected device began downloading a self-professed .zip file. However, Darktrace detected this file to be an extension-swapped .exe file. A PCAP of this activity can be seen below in Figure 2.
Figure 2- PCAP highlighting BITs service connections and false .zip (.exe) download
This activity also triggered a correlating breach of the ‘Masqueraded File Transfer’ model and pushed a high-fidelity alert to the Darktrace Proactive Threat Notification (PTN) service. This ensured both Darktrace and the customer’s SOC team were alerted to the anomalous activity.
At this stage the local SOC were likely beginning their triage. However further connections were being made to extend the compromise on the employee’s device and the network. The file they downloaded was later revealed to be ‘AutoIT3.exe’, a default filename given to any AutoIt script. AutoIt scripts do have legitimate use cases but are often associated with malicious activity for their ability to interact with the Windows GUI and bypass client protections. After opening, these scripts would launch on the host device and probe for other weaknesses. In this case, the script may have attempted to hunt passwords/default credentials, scan the local directory for common sensitive files, or scout local antivirus software on the device. It would then share any information gathered via established C2 channels.
After the successful download of this mismatched MIME type, the device began attempting to further establish C2 to the endpoint ‘dirirxhitoq[.]kialsoyert[.]tk’. Even though OSINT still did not flag this endpoint, Darktrace detected this outreach as suspicious and initiated its first Cyber AI Analyst investigation into the beaconing activity. Following the sixth connection made to this endpoint on the 10th of June, the infected device breached C2 models, such as ‘Agent Beacon (Long Period)’ and ‘HTTP Beaconing to Rare Destination’.
As the beaconing continued, it was clear that internal reconnaissance from AutoIt was not widely achieved, although similar IOCs could be detected on at least two other internal devices. This may represent other users opening the same malicious email, or successful lateral movement and infection propagation from the initial user/device. However comparatively, these devices did not experience the same level of infection as the first employee’s machine and never downloaded any malicious executables. AutoIt has a history of being used to deliver information stealers, which suggests a possible motivation had wider network compromise been successful [3].
Thankfully, after the 10th of June no further exploitation was observed. This was likely due to the combined awareness and action brought by the PTN alerting, static security gateways and action from the local security team. The company were protected thanks to defence in depth.
Darktrace Coverage
Despite this, the role of Darktrace itself cannot be understated. Darktrace/Email was integral to the early detection process and provided insight into the vector and delivery methods used by this attacker. Post-compromise, Darktrace/Network also observed the full range of suspicious activity brought about by this incursion. In particular, the AI analyst feature played a major role in reducing the time for the SOC team to triage by detecting and flagging key information regarding some of the earliest IOCs.
Figure 3- Sample information pulled by AI analyst about one of the involved endpoints
Alongside the early detection, there were several instances where RESPOND/Network would have intervened however autonomous actions were limited to a small test group and not enabled widely throughout the customer’s deployment. As such, this activity continued unimpeded- a weak layer. Figure 4 highlights the first Darktrace RESPOND action which would have been taken.
Figure 4- Upon detecting the download of a mismatched mime from a rare endpoint, Darktrace RESPOND would have blocked all connections to the rare endpoint on the relevant port in a targeted manner
This Darktrace RESPOND action provides a precise and limited response by blocking the anomalous file download. However, after continued anomalous activity, RESPOND would have strengthened its posture and enforced stronger curbs across the wider anomalous activity. This stronger enforcement is a measure designed to relegate a device to its established norm. The breach which would generate this response can be seen below:
Figure 5- After a prolonged period of anomalous activity, Darktrace RESPOND would have stepped in to enforce the typical pattern of life observed on this device
Although Darktrace RESPOND was not fully enabled, this company had an extra layer of security in the PTN service, which alerted them just minutes after the initial file download was detected, alongside details relevant to the investigation. This ensured both Darktrace analysts and their own could review the activity and begin to isolate and remediate the threat.
Concluding Insights
Thankfully, with multiple layers in their security, the customer managed to escape this incident largely unscathed. Quick and comprehensive email and network detection, customer alerting and local gateway blocking C2 connections ensured that the infection did not have leeway to propagate laterally throughout the network. However, even though this infection did not lead to catastrophe, the fact that it happened in the first place should be a learning point.
Had RESPOND/Email been properly configured, this threat would have been stopped before reaching its intended recipients, removing the need to rely on end-users as a security measure. Furthermore, had RESPOND/Network been utilized beyond a limited test group, this activity would have been blocked at every other step of the network-level kill chain. From the anomalous MIME download to the establishment of C2, Darktrace RESPOND would have been able to effectively isolate and quarantine this activity to the host device, without any reliance on slow-to-update OSINT sources. RESPOND allows for the automation of time-sensitive security decisions and adds a powerful layer of defence that conventional security solutions cannot provide. Although it can be difficult to relinquish human ownership of these decisions, doing so is necessary to prevent unknown attackers from infiltrating using unknown vectors to achieve unknown ends.
In conclusion, this incident demonstrates an effective case study around detecting a threat with novel IOCs. However, it is also a reminder that a company’s security makeup can always be improved. Overall, when building security layers in a company’s ‘onion’, it is great to have the best tools, but it is even greater to use them in the best way. Only with continued refining can organisations guarantee defence in depth.
Thanks to Connor Mooney and Stefan Rowe for their contributions.
Appendices
Darktrace Model Detections
· Anomalous File / EXE from Rare External Location
· Compromise / Agent Beacon (Long Period)
· Compromise / HTTP Beaconing to Rare Destination
· Device / Large Number of Model Breaches
· Device / Suspicious Domain
· Device / Unusual BITS Activity
· Enhanced Monitoring: Anomalous File / Masqueraded File Transfer
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Under Medusa’s Gaze: How Darktrace Uncovers RMM Abuse in Ransomware Campaigns
Medusa ransomware increasingly exploits remote monitoring and management (RMM) tools for persistence, lateral movement, and data exfiltration. This blog explores Medusa’s tactics, real-world detections, and how anomaly-based solutions with Autonomous Response can stop attacks.
React2Shell: How Opportunist Attackers Exploited CVE-2025-55182 Within Hours
Darktrace observed opportunistic exploitation of the React2Shell vulnerability within minutes of honeypot deployment. Attackers leveraged shell scripts, HTTP beaconing, and cryptomining activity, highlighting rapid adaptation to unpatched flaws.
Atomic Stealer: Darktrace’s Investigation of a Growing macOS Threat
Atomic Stealer is rapidly emerging as a significant macOS threat, using infostealing and backdoor capabilities to target Apple users worldwide. Darktrace observed campaigns in 24 countries, detecting activity across multiple kill chain stages and providing recommended actions to contain attacks.
Under Medusa’s Gaze: How Darktrace Uncovers RMM Abuse in Ransomware Campaigns
What is Medusa Ransomware in 2025?
In 2025, the Medusa Ransomware-as-a-Service (RaaS) emerged as one of the top 10 most active ransomware threat actors [1]. Its growing impact prompted a joint advisory from the US Cybersecurity and Infrastructure Security Agency (CISA) and the Federal Bureau of Investigation (FBI) [3]. As of January 2026, more than 500 organizations have fallen victim to Medusa ransomware [2].
Darktrace previously investigated Medusa in a 2024 blog, but the group’s rapid expansion and new intelligence released in late 2025 has lead Darktrace’s Threat Research team to investigate further. Recent findings include Microsoft’s research on Medusa actors exploiting a vulnerability in Fortra’s GoAnywhere MFT License Servlet (CVE-2025-10035)[4] and Zencec’s report on Medusa’s abuse of flaws in SimpleHelp’s remote support software (CVE-2024-57726, CVE-2024-57727, CVE-2024-57728) [5].
Reports vary on when Medusa first appeared in the wild. Some sources mention June 2021 as the earliest sightings, while others point to late 2022, when its developers transitioned to the RaaS model, as the true beginning of its operation [3][11].
Madusa Ransomware history and background
The group behind Medusa is known by several aliases, including Storm-1175 and Spearwing [4] [7]. Like its mythological namesake, Medusa has many “heads,” collaborating with initial access brokers (IABs) and, according to some evidence, affiliating with Big Game Hunting (BGH) groups such as Frozen Spider, as well as the cybercriminal group UNC7885 [3][6][13].
Use of Cyrillic in its scripts, activity on Russian-language cybercrime forums, slang unique to Russian criminal subcultures, and avoidance of targets in Commonwealth of Independent States (CIS) countries suggest that Medusa operates from Russia or an allied state [11][12].
Medusa ransomware should not be confused with other similarly named malware, such as the Medusa Android Banking Trojan, the Medusa Botnet/Medusa Stealer, or MedusaLocker ransomware. It is easily distinguishable from these variants because it appends the extension .MEDUSA to encrypted files and drops the ransom note !!!READ_ME_MEDUSA!!!.txt on compromised systems [8].
Who does Madusa Ransomware target?
The group appears to show little restraint, indiscriminately attacking organizations across all sectors, including healthcare, and is known to employ triple extortion tactics whereby sensitive data is encrypted, victims are threatened with data leaks, and additional pressure is applied through DDoS attacks or contacting the victim’s customers, rather than the more common double extortion model [13].
Madusa Ransomware TTPs
To attain initial access, Medusa actors typically purchase access to already compromised devices or accounts via IABs that employ phishing, credential stuffing, or brute-force attacks, and also target vulnerable or misconfigured Internet-facing systems.
Between December 2023 and November 2025, Darktrace observed multiple cases of file encryption related to Medusa ransomware across its customer base. When enabled, Darktrace’s Autonomous Response capability intervened early in the attack chain, blocking malicious activity before file encryption could begin.
Some of the affected were based in Europe, the Middle East and Africa (EMEA), others in the Americas (AMS), and the remainder in the Asia-Pacific and Japan region. The most impacted sectors were financial services and the automotive industry, followed by healthcare, and finally organizations in arts, entertainment and recreation, ICT, and manufacturing.
Remote Monitoring and Management (RMM) tool abuse
In most customer environments where Medusa file encryption attempts were observed, and in one case where the compromise was contained before encryption, unusual external HTTP connections associated with JWrapper were also detected. JWrapper is a legitimate tool designed to simplify the packaging, distribution, and management of Java applications, enabling the creation of executables that run across different operating systems. Many of the destination IP addresses involved in this activity were linked to SimpleHelp servers or associated with Atera.
Medusa actors appear to favor RMM tools such as SimpleHelp. Unpatched or misconfigured SimpleHelp RMM servers can serve as an initial access vector to the victims’ infrastructure. After gaining access to SimpleHelp management servers, the threat actors edit server configuration files to redirect existing SimpleHelp RMM agents to communicate with unauthorized servers under their control.
The SimpleHelp tool is not only used for command-and-control (C2) and enabling persistence but is also observed during lateral movement within the network, downloading additional attack tools, data exfiltration, and even ransomware binary execution. Other legitimate remote access tools abused by Medusa in a similar manner to evade detection include Atera, AnyDesk, ScreenConnect, eHorus, N-able, PDQ Deploy/Inventory, Splashtop, TeamViewer, NinjaOne, Navicat, and MeshAgent [4][5][15][16][17].
Data exfiltration
Another correlation among Darktrace customers affected by Medusa was observed during the data exfiltration phase. In several environments, data was exfiltrated to the endpoints erp.ranasons[.]com or pruebas.pintacuario[.]mx (143.110.243[.]154, 144.217.181[.]205) over ports 443, 445, and 80. erp.ranasons[.]com was seemingly active between November 2024 and September 2025, while pruebas.pintacuario[.]mx was seen from November 2024 to March 2025. Evidence suggests that pruebas.pintacuario[.]mx previously hosted a SimpleHelp server [22][23].
Apart from RMM tools, Medusa is also known to use Rclone and Robocopy for data exfiltration [3][19]. During one Medusa compromise detected in mid-2024, the customer’s data was exfiltrated to external destinations associated with the Ngrok proxy service using an SSH-2.0-rclone client.
Medusa Compromise Leveraging SimpleHelp
In Q4 2025, Darktrace assisted a European company impacted by Medusa ransomware. The organization had partial Darktrace / NETWORK coverage and had configured Darktrace’s Autonomous Response capability to require manual confirmation for all actions. Despite these constraints, data received through the customer’s security integration with CrowdStrike Falcon enabled Darktrace analysts to reconstruct the attack chain, although the initial access vector remains unclear due to limited visibility.
In late September 2025, a device out of the scope of Darktrace's visibility began scanning the network and using RDP, NTLM/SMB, DCE_RPC, and PowerShell for lateral movement.
CrowdStrike “Defense Evasion: Disable or Modify Tools” alerts related to a suspicious driver (c:\windows\[0-9a-b]{4}.exe) and a PDQ Deploy executable (share=\\<device_hostname>\ADMIN$ file=AdminArsenal\PDQDeployRunner\service-1\exec\[0-9a-b]{4}.exe) suggest that the attackers used the Bring Your Own Vulnerable Driver (BYOVD) technique to terminate antivirus processes on network devices, leveraging tools such as KillAV or AbyssWorker along with the PDQ Software Deployment solution [19][26].
A few hours later, Darktrace observed the same device that had scanned the network writing Temp\[a-z]{2}.exe over SMB to another device on the same subnet. According to data from the CrowdStrike alert, this executable was linked to an RMM application located at C:\Users\<compromised_user>\Documents\[a-z]{2}.exe. The same compromised user account later triggered a CrowdStrike “Command and Control: Remote Access Tools” alert when accessing C:\ProgramData\JWrapper-Remote Access\JWrapper-Remote Access Bundle-[0-9]{11}\JWrapperTemp-[0-9]{10}-[0-9]{1}-app\bin\windowslauncher.exe [27].
Figure 1: An executable file associated with the SimpleHelp RMM tool being written to other devices using the SMB protocol, as detected by Darktrace.
Soon after, the destination device and multiple other network devices began establishing connections to 31.220.45[.]120 and 213.183.63[.]41, both of which hosted malicious SimpleHelp RMM servers. These C2 connections continued for more than 20 days after the initial compromise.
CrowdStrike integration alerts for the execution of robocopy . "c:\windows\\" /COPY:DT /E /XX /R:0 /W:0 /NP /XF RunFileCopy.cmd /IS /IT commands on several Windows servers, suggested that this utility was likely used to stage files in preparation for data exfiltration [19].
Around two hours later, Darktrace detected another device connecting to the attacker’s SimpleHelp RMM servers. This internal server had ‘doc’ in its hostname, indicating it was likely a file server. It was observed downloading documents from another internal server over SMB and uploading approximately 70 GiB of data to erp.ranasons[.]com (143.110.243[.]154:443).
Figure 2: Data uploaded to erp.ranasons[.]com and the number of model alerts from the exfiltrating device, represented by yellow and orange dots.
Darktrace’s Cyber AI Analyst autonomously investigated the unusual connectivity, correlating the separate C2 and data exfiltration events into a single incident, providing greater visibility into the ongoing attack.
Figure 3: Cyber AI Analyst identified a file server making C2 connections to an attacker-controlled SimpleHelp server (213.183.63[.]41) and exfiltrating data to erp.ranasons[.]com.
Figure 4: The same file server that connected to 213.183.63[.]41 and exfiltrated data to erp.ranasons[.]com was also observed attempting to connect to an IP address associated with Moscow, Russia (193.37.69[.]154:7070).
One of the devices connecting to the attacker's SimpleHelp RMM servers was also observed downloading 35 MiB from [0-9]{4}.filemail[.]com. Filemail, a legitimate file-sharing service, has reportedly been abused by Medusa actors to deliver additional malicious payloads [11].
Figure 5: A device controlled remotely via SimpleHelp downloading additional tooling from the Filemail file-sharing service.
Finally, integration alerts related to the ransomware binary, such as c:\windows\system32\gaze.exe and <device_hostname>\ADMIN$ file=AdminArsenal\PDQDeployRunner\service-1\exec\gaze.exe, along with “!!!READ_ME_MEDUSA!!!.txt” ransom notes were observed on network devices. This indicates that file encryption in this case was most likely carried out directly on the victim hosts rather than via the SMB protocol [3].
Conclusion
Threat actors, including nation-state actors and ransomware groups like Medusa, have long abused legitimate commercial RMM tools, typically used by system administrators for remote monitoring, software deployment, and device configuration, instead of relying on remote access trojans (RATs).
Attackers employ existing authorized RMM tools or install new remote administration software to enable persistence, lateral movement, data exfiltration, and ingress tool transfer. By mimicking legitimate administrative behavior, RMM abuse enables attackers to evade detection, as security software often implicitly trusts these tools, allowing attackers to bypass traditional security controls [28][29][30].
To mitigate such risks, organizations should promptly patch publicly exposed RMM servers and adopt anomaly-based detection solutions, like Darktrace / NETWORK, which can distinguish legitimate administrative activity from malicious behavior, applying rapid response measures through its Autonomous Response capability to stop attacks in their tracks.
Darktrace delivers comprehensive network visibility and Autonomous Response capabilities, enabling real-time detection of anomalous activity and rapid mitigation, even if an organization fall under Medusa’s gaze.
Credit to Signe Zaharka (Principal Cyber Analyst) and Emma Foulger (Global Threat Research Operations Lead
Edited by Ryan Traill (Analyst Content Lead)
Appendices
List of Indicators of Compromise (IoCs)
IoC - Type - Description + Confidence + Time Observed
185.108.129[.]62 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - March 7, 2023
185.126.238[.]119 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - November 26-27, 2024
213.183.63[.]41 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - November 28, 2024 - Sep 30, 2025
213.183.63[.]42 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - July 4 -9 , 2024
31.220.45[.]120 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - September 12 - Oct 20 , 2025
91.92.246[.]110 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - May 24, 2024
45.9.149[.]112:15330 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - June 21, 2024
89.36.161[.]12 IP address Malicious SimpleHelp server observed during Medusa attacks (High confidence) - June 26-28, 2024
193.37.69[.]154:7070 IP address Suspicious RU IP seen on a device being controlled via SimpleHelp and exfiltrating data to a Medusa related endpoint - September 30 - October 20, 2025
erp.ranasons[.]com·143.110.243[.]154 Hostname Data exfiltration destination - November 27, 2024 - September 30, 2025
pruebas.pintacuario[.]mx·144.217.181[.]205 - Hostname Data exfiltration destination - November 27, 2024 - March 26, 2025
lirdel[.]com · 44.235.83[.]125/a.msi (1b9869a2e862f1e6a59f5d88398463d3962abe51e19a59) File & hash Atera related file downloaded with PowerShell - June 20, 2024
wizarr.manate[.]ch/108.215.180[.]161:8585/$/1dIL5 File Suspicious file observed on one of the devices exhibiting unusual activity during a Medusa compromise - February 28, 2024
!!!READ_ME_MEDUSA!!!.txt" File - Ransom note
*.MEDUSA - File extension File extension added to encrypted files
gaze.exe – File - Ransomware binary
Darktrace Model Coverage
Darktrace / NETWORK model detections triggered during connections to attacker controlled SimpleHelp servers:
Anomalous Connection/Anomalous SSL without SNI to New External
Anomalous Connection/Multiple Connections to New External UDP Port
Anomalous Connection/New User Agent to IP Without Hostname
How a leading bank is prioritizing risk management to power a resilient future
As one of the region’s most established financial institutions, this bank sits at the heart of its community’s economic life – powering everything from daily transactions to business growth and long-term wealth planning. Its blend of physical branches and advanced digital services gives customers the convenience they expect and the personal trust they rely on. But as the financial world becomes more interconnected and adversaries more sophisticated, safeguarding that trust requires more than traditional cybersecurity. It demands a resilient, forward-leaning approach that keeps pace with rising threats and tightening regulatory standards.
A complex risk landscape demands a new approach
The bank faced a challenge familiar across the financial sector: too many tools, not enough clarity. Vulnerability scans, pen tests, and risk reports all produced data, yet none worked together to show how exposures connected across systems or what they meant for day-to-day operations. Without a central platform to link and contextualize this data, teams struggled to see how individual findings translated into real exposure across the business.
Fragmented risk assessments: Cyber and operational risks were evaluated in silos, often duplicated across teams, and lacked the context needed to prioritize what truly mattered.
Limited executive visibility: Leadership struggled to gain a complete, real-time view of trends or progress, making risk ownership difficult to enforce.
Emerging compliance pressure: This gap also posed compliance challenges under the EU’s Digital Operational Resilience Act (DORA), which requires financial institutions to demonstrate continuous oversight, effective reporting, and the ability to withstand and recover from cyber and IT disruptions.
“The issue wasn’t the lack of data,” recalls the bank’s Chief Technology Officer. “The challenge was transforming that data into a unified, contextualized picture we could act on quickly and decisively.”
As the bank advanced its digital capabilities and embraced cloud services, its risk environment became more intricate. New pathways for exploitation emerged, human factors grew harder to quantify, and manual processes hindered timely decision-making. To maintain resilience, the security team sought a proactive, AI-powered platform that could consolidate exposures, deliver continuous insight, and ensure high-value risks were addressed before they escalated.
Choosing Darktrace to unlock proactive cyber resilience
To reclaim control over its fragmented risk landscape, the bank selected Darktrace / Proactive Exposure Management™ for cyber risk insight. The solution’s ability to consolidate scanner outputs, pen test results, CVE data, and operational context into one AI-powered view made it the clear choice. Darktrace delivered comprehensive visibility the team had long been missing.
By shifting from a reactive model to proactive security, the bank aimed to:
Improve resilience and compliance with DORA
Prioritize remediation efforts with greater accuracy
Eliminate duplicated work across teams
Provide leadership with a complete view of risk, updated continuously
Reduce the overall likelihood of attack or disruption
The CTO explains: “We needed a solution that didn’t just list vulnerabilities but showed us what mattered most for our business – how risks connected, how they could be exploited, and what actions would create the biggest reduction in exposure. Darktrace gave us that clarity.”
Targeting the risks that matter most
Darktrace / Proactive Exposure Management offered the bank a new level of visibility and control by continuously analyzing misconfigurations, critical attack paths, human communication patterns, and high-value assets. Its AI-driven risk scoring allowed the team to understand which vulnerabilities had meaningful business impact, not just which were technically severe.
Unifying exposure across architectures
Darktrace aggregates and contextualizes data from across the bank’s security stack, eliminating the need to manually compile or correlate findings. What once required hours of cross-team coordination now appears in a single, continuously updated dashboard.
Revealing an adversarial view of risk
The solution maps multi-stage, complex attack paths across network, cloud, identity systems, email environments, and endpoints – highlighting risks that traditional CVE lists overlook.
Identifying misconfigurations and controlling gaps
Using Self-Learning AI, Darktrace / Proactive Exposure Management spots misconfigurations and prioritizes them based on MITRE adversary techniques, business context, and the bank’s unique digital environment.
Enhancing red-team and pen test effectiveness
By directing testers to the highest-value targets, Darktrace removes guesswork and validates whether defenses hold up against realistic adversarial behavior.
Supporting DORA compliance
From continuous monitoring to executive-ready reporting, the solution provides the transparency and accountability the bank needs to demonstrate operational resilience frameworks.
Proactive security delivers tangible outcomes
Since deploying Darktrace / Proactive Exposure Management, the bank has significantly strengthened its cybersecurity posture while improving operational efficiency.
Security teams are now saving more than four hours per week previously spent aggregating and analyzing risk data. With a unified view of their exposure, they can focus directly on remediation instead of manually correlating multiple reports.
Because risks are now prioritized based on business impact and real-time operational context, they no longer waste time on low-value tasks. Instead, critical issues are identified and resolved sooner, reducing potential windows for exploitation and strengthening the bank’s ongoing resilience against both known and emerging threats.
“Our goal was to move from reactive to proactive security,” the CTO says. “Darktrace didn’t just help us achieve that, it accelerated our roadmap. We now understand our environment with a level of clarity we simply didn’t have before.”
Leadership clarity and stronger governance
Executives and board stakeholders now receive clear, organization-wide visibility into the bank’s risk posture, supported by consistent reporting that highlights trends, progress, and areas requiring attention. This transparency has strengthened confidence in the bank’s cyber resilience and enabled leadership to take true ownership of risk across the institution.
Beyond improved visibility, the bank has also deepened its overall governance maturity. Continuous monitoring and structured oversight allow leaders to make faster, more informed decisions that strategically align security efforts with business priorities. With a more predictable understanding of exposure and risk movement over time, the organization can maintain operational continuity, demonstrate accountability, and adapt more effectively as regulatory expectations evolve.
Trading stress for control
With Darktrace, leaders now have the clarity and confidence they need to report to executives and regulators with accuracy. The ability to see organization-wide risk in context provides assurance that the right issues are being addressed at the right time. That clarity is also empowering security analysts who no longer shoulder the anxiety of wondering which risks matter most or whether something critical has slipped through the cracks. Instead, they’re working with focus and intention, redirecting hours of manual effort into strategic initiatives that strengthen the bank’s overall resilience.
Prioritizing risk to power a resilient future
For this leading financial institution, Darktrace / Proactive Exposure Management has become the foundation for a more unified, data-driven, and resilient cybersecurity program. With clearer, business-relevant priorities, stronger oversight, and measurable efficiency gains, the bank has strengthened its resilience and met demanding regulatory expectations without adding operational strain.
Most importantly, it shifted the bank’s security posture from a reactive stance to a proactive, continuous program. Giving teams the confidence and intelligence to anticipate threats and safeguard the people and services that depend on them.