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July 18, 2023

Understanding Email Security & the Psychology of Trust

We explore how psychological research into the nature of trust relates to our relationship with technology - and what that means for AI solutions.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Hanah Darley
Director of Threat Research
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18
Jul 2023

When security teams discuss the possibility of phishing attacks targeting their organization, often the first reaction is to assume it is inevitable because of the users. Users are typically referenced in cyber security conversations as organizations’ greatest weaknesses, cited as the causes of many grave cyber-attacks because they click links, open attachments, or allow multi-factor authentication bypass without verifying the purpose.

While for many, the weakness of the user may feel like a fact rather than a theory, there is significant evidence to suggest that users are psychologically incapable of protecting themselves from exploitation by phishing attacks, with or without regular cyber awareness trainings. The psychology of trust and the nature of human reliance on technology make the preparation of users for the exploitation of that trust in technology very difficult – if not impossible.

This Darktrace long read will highlight principles of psychological and sociological research regarding the nature of trust, elements of the trust that relate to technology, and how the human brain is wired to rely on implicit trust. These principles all point to the outcome that humans cannot be relied upon to identify phishing. Email security driven by machine augmentation, such as AI anomaly detection, is the clearest solution to tackle that challenge.

What is the psychology of trust?

Psychological and sociological theories on trust largely centre around the importance of dependence and a two-party system: the trustor and the trustee. Most research has studied the impacts of trust decisions on interpersonal relationships, and the characteristics which make those relationships more or less likely to succeed. In behavioural terms, the elements most frequently referenced in trust decisions are emotional characteristics such as benevolence, integrity, competence, and predictability.1

Most of the behavioural evaluations of trust decisions survey why someone chooses to trust another person, how they made that decision, and how quickly they arrived at their choice. However, these micro-choices about trust require the context that trust is essential to human survival. Trust decisions are rooted in many of the same survival instincts which require the brain to categorize information and determine possible dangers. More broadly, successful trust relationships are essential in maintaining the fabric of human society, critical to every element of human life.

Trust can be compared to dark matter (Rotenberg, 2018), which is the extensive but often difficult to observe material that binds planets and earthly matter. In the same way, trust is an integral but often a silent component of human life, connecting people and enabling social functioning.2

Defining implicit and routine trust

As briefly mentioned earlier, dependence is an essential element of the trusting relationship. Being able to build a routine of trust, based on the maintenance rather than establishment of trust, becomes implicit within everyday life. For example, speaking to a friend about personal issues and life developments is often a subconscious reaction to the events occurring, rather than an explicit choice to trust said friend each time one has new experiences.

Active and passive levels of cognition are important to recognize in decision-making, such as trust choices. Decision-making is often an active cognitive process requiring a lot of resource from the brain. However, many decisions occur passively, especially if they are not new choices e.g. habits or routines. The brain’s focus turns to immediate tasks while relegating habitual choices to subconscious thought processes, passive cognition. Passive cognition leaves the brain open to impacts from inattentional blindness, wherein the individual may be abstractly aware of the choice but it is not the focus of their thought processes or actively acknowledged as a decision. These levels of cognition are mostly referenced as “attention” within the brain’s cognition and processing.3

This idea is essentially a concept of implicit trust, meaning trust which is occurring as background thought processes rather than active decision-making. This implicit trust extends to multiple areas of human life, including interpersonal relationships, but also habitual choice and lifestyle. When combined with the dependence on people and services, this implicit trust creates a haze of cognition where trust is implied and assumed, rather than actively chosen across a myriad of scenarios.

Trust and technology

As researchers at the University of Cambridge highlight in their research into trust and technology, ‘In a fundamental sense, all technology depends on trust.’  The same implicit trust systems which allow us to navigate social interactions by subconsciously choosing to trust, are also true of interactions with technology. The implied trust in technology and services is perhaps most easily explained by a metaphor.

Most people have a favourite brand of soda. People will routinely purchase that soda and drink it without testing it for chemicals or bacteria and without reading reviews to ensure the companies that produce it have not changed their quality standards. This is a helpful, representative example of routine trust, wherein the trust choice is implicit through habitual action and does not mean the person is actively thinking about the ramifications of continuing to use a product and trust it.

The principle of dependence is especially important in trust and technology discussions, because the modern human is entirely reliant on technology and so has no way to avoid trusting it.5   Specifically important in workplace scenarios, employees are given a mandatory set of technologies, from programs to devices and services, which they must interact with on a daily basis. Over time, the same implicit trust that would form between two people forms between the user and the technology. The key difference between interpersonal trust and technological trust is that deception is often much more difficult to identify.

The implicit trust in workplace technology

To provide a bit of workplace-specific context, organizations rely on technology providers for the operation (and often the security) of their devices. The organizations also rely on the employees (users) to use those technologies within the accepted policies and operational guidelines. The employees rely on the organization to determine which products and services are safe or unsafe.

Within this context, implicit trust is occurring at every layer of the organization and its technological holdings, but often the trust choice is only made annually by a small security team rather than continually evaluated. Systems and programs remain in place for years and are used because “that’s the way it’s always been done. Within that context, the exploitation of that trust by threat actors impersonating or compromising those technologies or services is extremely difficult to identify as a human.

For example, many organizations utilize email communications to promote software updates for employees. Typically, it would consist of email prompting employees to update versions from the vendors directly or from public marketplaces, such as App Store on Mac or Microsoft Store for Windows. If that kind of email were to be impersonated, spoofing an update and including a malicious link or attachment, there would be no reason for the employee to question that email, given the explicit trust enforced through habitual use of that service and program.

Inattentional blindness: How the brain ignores change

Users are psychologically predisposed to trust routinely used technologies and services, with most of those trust choices continuing subconsciously. Changes to these technologies would often be subject to inattentional blindness, a psychological phenomenon wherein the brain either overwrites sensory information with what the brain expects to see rather than what is actually perceived.

A great example of inattentional blindness6 is the following experiment, which asks individuals to count the number of times a ball is passed between multiple people. While that is occurring, something else is going on in the background, which, statistically, those tested will not see. The shocking part of this experiment comes after, when the researcher reveals that the event occurring in the background not seen by participants was a person in a gorilla suit moving back and forth between the group. This highlights how significant details can be overlooked by the brain and “overwritten” with other sensory information. When applied to technology, inattentional blindness and implicit trust makes spotting changes in behaviour, or indicators that a trusted technology or service has been compromised, nearly impossible for most humans to detect.

With all this in mind, how can you prepare users to correctly anticipate or identify a violation of that trust when their brains subconsciously make trust decisions and unintentionally ignore cues to suggest a change in behaviour? The short answer is, it’s difficult, if not impossible.

How threats exploit our implicit trust in technology

Most cyber threats are built around the idea of exploiting the implicit trust humans place in technology. Whether it’s techniques like “living off the land”, wherein programs normally associated with expected activities are leveraged to execute an attack, or through more overt psychological manipulation like phishing campaigns or scams, many cyber threats are predicated on the exploitation of human trust, rather than simply avoiding technological safeguards and building backdoors into programs.

In the case of phishing, it is easy to identify the attempts to leverage the trust of users in technology and services. The most common example of this would be spoofing, which is one of the most common tactics observed by Darktrace/Email. Spoofing is mimicking a trusted user or service, and can be accomplished through a variety of mechanisms, be it the creation of a fake domain meant to mirror a trusted link type, or the creation of an email account which appears to be a Human Resources, Internal Technology or Security service.

In the case of a falsified internal service, often dubbed a “Fake Support Spoof”, the user is exploited by following instructions from an accepted organizational authority figure and service provider, whose actions should normally be adhered to. These cases are often difficult to spot when studying the sender’s address or text of the email alone, but are made even more difficult to detect if an account from one of those services is compromised and the sender’s address is legitimate and expected for correspondence. Especially given the context of implicit trust, detecting deception in these cases would be extremely difficult.

How email security solutions can solve the problem of implicit trust

How can an organization prepare for this exploitation? How can it mitigate threats which are designed to exploit implicit trust? The answer is by using email security solutions that leverage behavioural analysis via anomaly detection, rather than traditional email gateways.

Expecting humans to identify the exploitation of their own trust is a high-risk low-reward endeavour, especially when it takes different forms, affects different users or portions of the organization differently, and doesn’t always have obvious red flags to identify it as suspicious. Cue email security using anomaly detection as the key answer to this evolving problem.

Anomaly detection enabled by machine learning and artificial intelligence (AI) removes the inattentional blindness that plagues human users and security teams and enables the identification of departures from the norm, even those designed to mimic expected activity. Using anomaly detection mitigates multiple human cognitive biases which might prevent teams from identifying evolving threats, and also guarantees that all malicious behaviour will be detected. Of course, anomaly detection means that security teams may be alerted to benign anomalous activity, but still guarantees that no threat, no matter how novel or cleverly packaged, won’t be identified and raised to the human security team.

Utilizing machine learning, especially unsupervised machine learning, mimics the benefits of human decision making and enables the identification of patterns and categorization of information without the framing and biases which allow trust to be leveraged and exploited.

For example, say a cleverly written email is sent from an address which appears to be a Microsoft affiliate, suggesting to the user that they need to patch their software due to the discovery of a new vulnerability. The sender’s address appears legitimate and there are news stories circulating on major media providers that a new Microsoft vulnerability is causing organizations a lot of problems. The link, if clicked, forwards the user to a login page to verify their Microsoft credentials before downloading the new version of the software. After logging in, the program is available for download, and only requires a few minutes to install. Whether this email was created by a service like ChatGPT (generative AI) or written by a person, if acted upon it would give the threat actor(s) access to the user’s credential and password as well as activate malware on the device and possibly broader network if the software is downloaded.

If we are relying on users to identify this as unusual, there are a lot of evidence points that enforce their implicit trust in Microsoft services that make them want to comply with the email rather than question it. Comparatively, anomaly detection-driven email security would flag the unusualness of the source, as it would likely not be coming from a Microsoft-owned IP address and the sender would be unusual for the organization, which does not normally receive mail from the sender. The language might indicate solicitation, an attempt to entice the user to act, and the link could be flagged as it contains a hidden redirect or tailored information which the user cannot see, whether it is hidden beneath text like “Click Here” or due to link shortening. All of this information is present and discoverable in the phishing email, but often invisible to human users due to the trust decisions made months or even years ago for known products and services.

AI-driven Email Security: The Way Forward

Email security solutions employing anomaly detection are critical weapons for security teams in the fight to stay ahead of evolving threats and varied kill chains, which are growing more complex year on year. The intertwining nature of technology, coupled with massive social reliance on technology, guarantees that implicit trust will be exploited more and more, giving threat actors a variety of avenues to penetrate an organization. The changing nature of phishing and social engineering made possible by generative AI is just a drop in the ocean of the possible threats organizations face, and most will involve a trusted product or service being leveraged as an access point or attack vector. Anomaly detection and AI-driven email security are the most practical solution for security teams aiming to prevent, detect, and mitigate user and technology targeting using the exploitation of trust.

References

1https://www.kellogg.northwestern.edu/trust-project/videos/waytz-ep-1.aspx

2Rotenberg, K.J. (2018). The Psychology of Trust. Routledge.

3https://www.cognifit.com/gb/attention

4https://www.trusttech.cam.ac.uk/perspectives/technology-humanity-society-democracy/what-trust-technology-conceptual-bases-common

5Tyler, T.R. and Kramer, R.M. (2001). Trust in organizations : frontiers of theory and research. Thousand Oaks U.A.: Sage Publ, pp.39–49.

6https://link.springer.com/article/10.1007/s00426-006-0072-4

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Hanah Darley
Director of Threat Research

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September 3, 2025

From PowerShell to Payload: Darktrace’s Detection of a Novel Cryptomining Malware

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What is Cryptojacking?

Cryptojacking remains one of the most persistent cyber threats in the digital age, showing no signs of slowing down. It involves the unauthorized use of a computer or device’s processing power to mine cryptocurrencies, often without the owner’s consent or knowledge, using cryptojacking scripts or cryptocurrency mining (cryptomining) malware [1].

Unlike other widespread attacks such as ransomware, which disrupt operations and block access to data, cryptomining malware steals and drains computing and energy resources for mining to reduce attacker’s personal costs and increase “profits” earned from mining [1]. The impact on targeted organizations can be significant, ranging from data privacy concerns and reduced productivity to higher energy bills.

As cryptocurrency continues to grow in popularity, as seen with the ongoing high valuation of the global cryptocurrency market capitalization (almost USD 4 trillion at time of writing), threat actors will continue to view cryptomining as a profitable venture [2]. As a result, illicit cryptominers are being used to steal processing power via supply chain attacks or browser injections, as seen in a recent cryptojacking campaign using JavaScript [3][4].

Therefore, security teams should maintain awareness of this ongoing threat, as what is often dismissed as a "compliance issue" can escalate into more severe compromises and lead to prolonged exposure of critical resources.

While having a security team capable of detecting and analyzing hijacking attempts is essential, emerging threats in today’s landscape often demand more than manual intervention.

This blog will discuss Darktrace’s successful detection of the malicious activity, the role of Autonomous Response in halting the cryptojacking attack, include novel insights from Darktrace’s threat researchers on the cryptominer payload, showing how the attack chain was initiated through the execution of a PowerShell-based payload.

Darktrace’s Coverage of Cryptojacking via PowerShell

In July 2025, Darktrace detected and contained an attempted cryptojacking incident on the network of a customer in the retail and e-commerce industry.

The threat was detected when a threat actor attempted to use a PowerShell script to download and run NBMiner directly in memory.

The initial compromise was detected on July 22, when Darktrace / NETWORK observed the use of a new PowerShell user agent during a connection to an external endpoint, indicating an attempt at remote code execution.

Specifically, the targeted desktop device established a connection to the rare endpoint, 45.141.87[.]195, over destination port 8000 using HTTP as the application-layer protocol. Within this connection, Darktrace observed the presence of a PowerShell script in the URI, specifically ‘/infect.ps1’.

Darktrace’s analysis of this endpoint (45.141.87[.]195[:]8000/infect.ps1) and the payload it downloaded indicated it was a dropper used to deliver an obfuscated AutoIt loader. This attribution was further supported by open-source intelligence (OSINT) reporting [5]. The loader likely then injected NBMiner into a legitimate process on the customer’s environment – the first documented case of NBMiner being dropped in this way.

Darktrace’s detection of a device making an HTTP connection with new PowerShell user agent, indicating PowerShell abuse for command-and-control (C2) communications.
Figure 1: Darktrace’s detection of a device making an HTTP connection with new PowerShell user agent, indicating PowerShell abuse for command-and-control (C2) communications.

Script files are often used by malicious actors for malware distribution. In cryptojacking attacks specifically, scripts are used to download and install cryptomining software, which then attempts to connect to cryptomining pools to begin mining operations [6].

Inside the payload: Technical analysis of the malicious script and cryptomining loader

To confidently establish that the malicious script file dropped an AutoIt loader used to deliver the NBMiner cryptominer, Darktrace’s threat researchers reverse engineered the payload. Analysis of the file ‘infect.ps1’ revealed further insights, ultimately linking it to the execution of a cryptominer loader.

Screenshot of the ‘infect.ps1’ PowerShell script observed in the attack.
Figure 2: Screenshot of the ‘infect.ps1’ PowerShell script observed in the attack.

The ‘infect.ps1’ script is a heavily obfuscated PowerShell script that contains multiple variables of Base64 and XOR encoded data. The first data blob is XOR’d with a value of 97, after decoding, the data is a binary and stored in APPDATA/local/knzbsrgw.exe. The binary is AutoIT.exe, the legitimate executable of the AutoIt programming language. The script also performs a check for the existence of the registry key HKCU:\\Software\LordNet.

The second data blob ($cylcejlrqbgejqryxpck) is written to APPDATA\rauuq, where it will later be read and XOR decoded. The third data blob ($tlswqbblxmmr)decodes to an obfuscated AutoIt script, which is written to %LOCALAPPDATA%\qmsxehehhnnwioojlyegmdssiswak. To ensure persistence, a shortcut file named xxyntxsmitwgruxuwqzypomkhxhml.lnk is created to run at startup.

 Screenshot of second stage AutoIt script.
Figure 3: Screenshot of second stage AutoIt script.

The observed AutoIt script is a process injection loader. It reads an encrypted binary from /rauuq in APPDATA, then XOR-decodes every byte with the key 47 to reconstruct the payload in memory. Next, it silently launches the legitimate Windows app ‘charmap.exe’ (Character Map) and obtains a handle with full access. It allocates executable and writable memory inside that process, writes the decrypted payload into the allocated region, and starts a new thread at that address. Finally, it closes the thread and process handles.

The binary that is injected into charmap.exe is 64-bit Windows binary. On launch, it takes a snapshot of running processes and specifically checks whether Task Manager is open. If Task Manager is detected, the binary kills sigverif.exe; otherwise, it proceeds. Once the condition is met, NBMiner is retrieved from a Chimera URL (https://api[.]chimera-hosting[.]zip/frfnhis/zdpaGgLMav/nbminer[.]exe) and establishes persistence, ensuring that the process automatically restarts if terminated. When mining begins, it spawns a process with the arguments ‘-a kawpow -o asia.ravenminer.com:3838 -u R9KVhfjiqSuSVcpYw5G8VDayPkjSipbiMb.worker -i 60’ and hides the process window to evade detection.

Observed NBMiner arguments.
Figure 4: Observed NBMiner arguments.

The program includes several evasion measures. It performs anti-sandboxing by sleeping to delay analysis and terminates sigverif.exe (File Signature Verification). It checks for installed antivirus products and continues only when Windows Defender is the sole protection. It also verifies whether the current user has administrative rights. If not, it attempts a User Account Control (UAC) bypass via Fodhelper to silently elevate and execute its payload without prompting the user. The binary creates a folder under %APPDATA%, drops rtworkq.dll extracted from its own embedded data, and copies ‘mfpmp.exe’ from System32 into that directory to side-load ‘rtworkq.dll’. It also looks for the registry key HKCU\Software\kap, creating it if it does not exist, and reads or sets a registry value it expects there.

Zooming Out: Darktrace Coverage of NBMiner

Darktrace’s analysis of the malicious PowerShell script provides clear evidence that the payload downloaded and executed the NBMiner cryptominer. Once executed, the infected device is expected to attempt connections to cryptomining endpoints (mining pools). Darktrace initially observed this on the targeted device once it started making DNS requests for a cryptominer endpoint, “gulf[.]moneroocean[.]stream” [7], one minute after the connection involving the malicious script.

Darktrace Advanced Search logs showcasing the affected device making a DNS request for a Monero mining endpoint.
Figure 5: Darktrace Advanced Search logs showcasing the affected device making a DNS request for a Monero mining endpoint.

Though DNS requests do not necessarily mean the device connected to a cryptominer-associated endpoint, Darktrace detected connections to the endpoint specified in the DNS Answer field: monerooceans[.]stream, 152.53.121[.]6. The attempted connections to this endpoint over port 10001 triggered several high-fidelity model alerts in Darktrace related to possible cryptomining mining activity. The IP address and destination port combination (152.53.121[.]6:10001) has also been linked to cryptomining activity by several OSINT security vendors [8][9].

Darktrace’s detection of a device establishing connections with the Monero Mining-associated endpoint, monerooceans[.]stream over port 10001.
Figure 6: Darktrace’s detection of a device establishing connections with the Monero Mining-associated endpoint, monerooceans[.]stream over port 10001.

Darktrace / NETWORK grouped together the observed indicators of compromise (IoCs) on the targeted device and triggered an additional Enhanced Monitoring model designed to identify activity indicative of the early stages of an attack. These high-fidelity models are continuously monitored and triaged by Darktrace’s SOC team as part of the Managed Threat Detection service, ensuring that subscribed customers are promptly notified of malicious activity as soon as it emerges.

Figure 7: Darktrace’s correlation of the initial PowerShell-related activity with the cryptomining endpoint, showcasing a pattern indicative of an initial attack chain.

Darktrace’s Cyber AI Analyst launched an autonomous investigation into the ongoing activity and was able to link the individual events of the attack, encompassing the initial connections involving the PowerShell script to the ultimate connections to the cryptomining endpoint, likely representing cryptomining activity. Rather than viewing these seemingly separate events in isolation, Cyber AI Analyst was able to see the bigger picture, providing comprehensive visibility over the attack.

Darktrace’s Cyber AI Analyst view illustrating the extent of the cryptojacking attack mapped against the Cyber Kill Chain.
Figure 8: Darktrace’s Cyber AI Analyst view illustrating the extent of the cryptojacking attack mapped against the Cyber Kill Chain.

Darktrace’s Autonomous Response

Fortunately, as this customer had Darktrace configured in Autonomous Response mode, Darktrace was able to take immediate action by preventing  the device from making outbound connections and blocking specific connections to suspicious endpoints, thereby containing the attack.

Darktrace’s Autonomous Response actions automatically triggered based on the anomalous connections observed to suspicious endpoints.
Figure 9: Darktrace’s Autonomous Response actions automatically triggered based on the anomalous connections observed to suspicious endpoints.

Specifically, these Autonomous Response actions prevented the outgoing communication within seconds of the device attempting to connect to the rare endpoints.

Figure 10: Darktrace’s Autonomous Response blocked connections to the mining-related endpoint within a second of the initial connection.

Additionally, the Darktrace SOC team was able to validate the effectiveness of the Autonomous Response actions by analyzing connections to 152.53.121[.]6 using the Advanced Search feature. Across more than 130 connection attempts, Darktrace’s SOC confirmed that all were aborted, meaning no connections were successfully established.

Figure 11: Advanced Search logs showing all attempted connections that were successfully prevented by Darktrace’s Autonomous Response capability.

Conclusion

Cryptojacking attacks will remain prevalent, as threat actors can scale their attacks to infect multiple devices and networks. What’s more, cryptomining incidents can often be difficult to detect and are even overlooked as low-severity compliance events, potentially leading to data privacy issues and significant energy bills caused by misused processing power.

Darktrace’s anomaly-based approach to threat detection identifies early indicators of targeted attacks without relying on prior knowledge or IoCs. By continuously learning each device’s unique pattern of life, Darktrace can detect subtle deviations that may signal a compromise.

In this case, the cryptojacking attack was quickly identified and mitigated during the early stages of malware and cryptomining activity. Darktrace's Autonomous Response was able to swiftly contain the threat before it could advance further along the attack lifecycle, minimizing disruption and preventing the attack from potentially escalating into a more severe compromise.

Credit to Keanna Grelicha (Cyber Analyst) and Tara Gould (Threat Research Lead)

Appendices

Darktrace Model Detections

NETWORK Models:

·      Compromise / High Priority Crypto Currency Mining (Enhanced Monitoring Model)

·      Device / Initial Attack Chain Activity (Enhanced Monitoring Model)

·      Compromise / Suspicious HTTP and Anomalous Activity (Enhanced Monitoring Model)

·      Compromise / Monero Mining

·      Anomalous File / Script from Rare External Location

·      Device / New PowerShell User Agent

·      Anomalous Connection / New User Agent to IP Without Hostname

·      Anomalous Connection / Powershell to Rare External

·      Device / Suspicious Domain

Cyber AI Analyst Incident Events:

·      Detect \ Event \ Possible HTTP Command and Control

·      Detect \ Event \ Cryptocurrency Mining Activity

Autonomous Response Models:

·      Antigena / Network::Significant Anomaly::Antigena Alerts Over Time Block

·      Antigena / Network::External Threat::Antigena Suspicious Activity Block

·      Antigena / Network::Significant Anomaly::Antigena Enhanced Monitoring from Client Block

·      Antigena / Network::External Threat::Antigena Crypto Currency Mining Block

·      Antigena / Network::External Threat::Antigena File then New Outbound Block

·      Antigena / Network::External Threat::Antigena Suspicious File Block

·      Antigena / Network::Significant Anomaly::Antigena Significant Anomaly from Client Block

List of Indicators of Compromise (IoCs)

(IoC - Type - Description + Confidence)

·      45.141.87[.]195:8000/infect.ps1 - IP Address, Destination Port, Script - Malicious PowerShell script

·      gulf.moneroocean[.]stream - Hostname - Monero Endpoint

·      monerooceans[.]stream - Hostname - Monero Endpoint

·      152.53.121[.]6:10001 - IP Address, Destination Port - Monero Endpoint

·      152.53.121[.]6 - IP Address – Monero Endpoint

·      https://api[.]chimera-hosting[.]zip/frfnhis/zdpaGgLMav/nbminer[.]exe – Hostname, Executable File – NBMiner

·      Db3534826b4f4dfd9f4a0de78e225ebb – Hash – NBMiner loader

MITRE ATT&CK Mapping

(Tactic – Technique – Sub-Technique)

·      Vulnerabilities – RESOURCE DEVELOPMENT – T1588.006 - T1588

·      Exploits – RESOURCE DEVELOPMENT – T1588.005 - T1588

·      Malware – RESOURCE DEVELOPMENT – T1588.001 - T1588

·      Drive-by Compromise – INITIAL ACCESS – T1189

·      PowerShell – EXECUTION – T1059.001 - T1059

·      Exploitation of Remote Services – LATERAL MOVEMENT – T1210

·      Web Protocols – COMMAND AND CONTROL – T1071.001 - T1071

·      Application Layer Protocol – COMMAND AND CONTROL – T1071

·      Resource Hijacking – IMPACT – T1496

·      Obfuscated Files - DEFENSE EVASION - T1027                

·      Bypass UAC - PRIVILEGE ESCALATION – T1548.002

·      Process Injection – PRIVILEGE ESCALATION – T055

·      Debugger Evasion – DISCOVERY – T1622

·      Logon Autostart Execution – PERSISTENCE – T1547.009

References

[1] https://www.darktrace.com/cyber-ai-glossary/cryptojacking#:~:text=Battery%20drain%20and%20overheating,fee%20to%20%E2%80%9Cmine%20cryptocurrency%E2%80%9D.

[2] https://coinmarketcap.com/

[3] https://www.ibm.com/think/topics/cryptojacking

[4] https://thehackernews.com/2025/07/3500-websites-hijacked-to-secretly-mine.html

[5] https://urlhaus.abuse.ch/url/3589032/

[6] https://www.logpoint.com/en/blog/uncovering-illegitimate-crypto-mining-activity/

[7] https://www.virustotal.com/gui/domain/gulf.moneroocean.stream/detection

[8] https://www.virustotal.com/gui/domain/monerooceans.stream/detection

[9] https://any.run/report/5aa8cd5f8e099bbb15bc63be52a3983b7dd57bb92566feb1a266a65ab5da34dd/351eca83-ef32-4037-a02f-ac85a165d74e

The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.

Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.

Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.

The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content without notice.

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Keanna Grelicha
Cyber Analyst

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August 29, 2025

From VPS to Phishing: How Darktrace Uncovered SaaS Hijacks through Virtual Infrastructure Abuse

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What is a VPS and how are they abused?

A Virtual Private Server (VPS) is a virtualized server that provides dedicated resources and control to users on a shared physical device.  VPS providers, long used by developers and businesses, are increasingly misused by threat actors to launch stealthy, scalable attacks. While not a novel tactic, VPS abuse is has seen an increase in Software-as-a-Service (SaaS)-targeted campaigns as it enables attackers to bypass geolocation-based defenses by mimicking local traffic, evade IP reputation checks with clean, newly provisioned infrastructure, and blend into legitimate behavior [3].

VPS providers like Hyonix and Host Universal offer rapid setup and minimal open-source intelligence (OSINT) footprint, making detection difficult [1][2]. These services are not only fast to deploy but also affordable, making them attractive to attackers seeking anonymous, low-cost infrastructure for scalable campaigns. Such attacks tend to be targeted and persistent, often timed to coincide with legitimate user activity, a tactic that renders traditional security tools largely ineffective.

Darktrace’s investigation into Hyonix VPS abuse

In May 2025, Darktrace’s Threat Research team investigated a series of incidents across its customer base involving VPS-associated infrastructure. The investigation began with a fleet-wide review of alerts linked to Hyonix (ASN AS931), revealing a noticeable spike in anomalous behavior from this ASN in March 2025. The alerts included brute-force attempts, anomalous logins, and phishing campaign-related inbox rule creation.

Darktrace identified suspicious activity across multiple customer environments around this time, but two networks stood out. In one instance, two internal devices exhibited mirrored patterns of compromise, including logins from rare endpoints, manipulation of inbox rules, and the deletion of emails likely used in phishing attacks. Darktrace traced the activity back to IP addresses associated with Hyonix, suggesting a deliberate use of VPS infrastructure to facilitate the attack.

On the second customer network, the attack was marked by coordinated logins from rare IPs linked to multiple VPS providers, including Hyonix. This was followed by the creation of inbox rules with obfuscated names and attempts to modify account recovery settings, indicating a broader campaign that leveraged shared infrastructure and techniques.

Darktrace’s Autonomous Response capability was not enabled in either customer environment during these attacks. As a result, no automated containment actions were triggered, allowing the attack to escalate without interruption. Had Autonomous Response been active, Darktrace would have automatically blocked connections from the unusual VPS endpoints upon detection, effectively halting the compromise in its early stages.

Case 1

Timeline of activity for Case 1 - Unusual VPS logins and deletion of phishing emails.
Figure 1: Timeline of activity for Case 1 - Unusual VPS logins and deletion of phishing emails.

Initial Intrusion

On May 19, 2025, Darktrace observed two internal devices on one customer environment initiating logins from rare external IPs associated with VPS providers, namely Hyonix and Host Universal (via Proton VPN). Darktrace recognized that these logins had occurred within minutes of legitimate user activity from distant geolocations, indicating improbable travel and reinforcing the likelihood of session hijacking. This triggered Darktrace / IDENTITY model “Login From Rare Endpoint While User Is Active”, which highlights potential credential misuse when simultaneous logins occur from both familiar and rare sources.  

Shortly after these logins, Darktrace observed the threat actor deleting emails referring to invoice documents from the user’s “Sent Items” folder, suggesting an attempt to hide phishing emails that had been sent from the now-compromised account. Though not directly observed, initial access in this case was likely achieved through a similar phishing or account hijacking method.

 Darktrace / IDENTITY model "Login From Rare Endpoint While User Is Active", which detects simultaneous logins from both a common and a rare source to highlight potential credential misuse.
Figure 2: Darktrace / IDENTITY model "Login From Rare Endpoint While User Is Active", which detects simultaneous logins from both a common and a rare source to highlight potential credential misuse.

Case 2

Timeline of activity for Case 2 – Coordinated inbox rule creation and outbound phishing campaign.
Figure 3: Timeline of activity for Case 2 – Coordinated inbox rule creation and outbound phishing campaign.

In the second customer environment, Darktrace observed similar login activity originating from Hyonix, as well as other VPS providers like Mevspace and Hivelocity. Multiple users logged in from rare endpoints, with Multi-Factor Authentication (MFA) satisfied via token claims, further indicating session hijacking.

Establishing control and maintaining persistence

Following the initial access, Darktrace observed a series of suspicious SaaS activities, including the creation of new email rules. These rules were given minimal or obfuscated names, a tactic often used by attackers to avoid drawing attention during casual mailbox reviews by the SaaS account owner or automated audits. By keeping rule names vague or generic, attackers reduce the likelihood of detection while quietly redirecting or deleting incoming emails to maintain access and conceal their activity.

One of the newly created inbox rules targeted emails with subject lines referencing a document shared by a VIP at the customer’s organization. These emails would be automatically deleted, suggesting an attempt to conceal malicious mailbox activity from legitimate users.

Mirrored activity across environments

While no direct lateral movement was observed, mirrored activity across multiple user devices suggested a coordinated campaign. Notably, three users had near identical similar inbox rules created, while another user had a different rule related to fake invoices, reinforcing the likelihood of a shared infrastructure and technique set.

Privilege escalation and broader impact

On one account, Darktrace observed “User registered security info” activity was shortly after anomalous logins, indicating attempts to modify account recovery settings. On another, the user reset passwords or updated security information from rare external IPs. In both cases, the attacker’s actions—including creating inbox rules, deleting emails, and maintaining login persistence—suggested an intent to remain undetected while potentially setting the stage for data exfiltration or spam distribution.

On a separate account, outbound spam was observed, featuring generic finance-related subject lines such as 'INV#. EMITTANCE-1'. At the network level, Darktrace / NETWORK detected DNS requests from a device to a suspicious domain, which began prior the observed email compromise. The domain showed signs of domain fluxing, a tactic involving frequent changes in IP resolution, commonly used by threat actors to maintain resilient infrastructure and evade static blocklists. Around the same time, Darktrace detected another device writing a file named 'SplashtopStreamer.exe', associated with the remote access tool Splashtop, to a domain controller. While typically used in IT support scenarios, its presence here may suggest that the attacker leveraged it to establish persistent remote access or facilitate lateral movement within the customer’s network.

Conclusion

This investigation highlights the growing abuse of VPS infrastructure in SaaS compromise campaigns. Threat actors are increasingly leveraging these affordable and anonymous hosting services to hijack accounts, launch phishing attacks, and manipulate mailbox configurations, often bypassing traditional security controls.

Despite the stealthy nature of this campaign, Darktrace detected the malicious activity early in the kill chain through its Self-Learning AI. By continuously learning what is normal for each user and device, Darktrace surfaced subtle anomalies, such as rare login sources, inbox rule manipulation, and concurrent session activity, that likely evade traditional static, rule-based systems.

As attackers continue to exploit trusted infrastructure and mimic legitimate user behavior, organizations should adopt behavioral-based detection and response strategies. Proactively monitoring for indicators such as improbable travel, unusual login sources, and mailbox rule changes, and responding swiftly with autonomous actions, is critical to staying ahead of evolving threats.

Credit to Rajendra Rushanth (Cyber Analyst), Jen Beckett (Cyber Analyst) and Ryan Traill (Analyst Content Lead)

References

·      1: https://cybersecuritynews.com/threat-actors-leveraging-vps-hosting-providers/

·      2: https://threatfox.abuse.ch/asn/931/

·      3: https://www.cyfirma.com/research/vps-exploitation-by-threat-actors/

Appendices

Darktrace Model Detections

•   SaaS / Compromise / Unusual Login, Sent Mail, Deleted Sent

•   SaaS / Compromise / Suspicious Login and Mass Email Deletes

•   SaaS / Resource / Mass Email Deletes from Rare Location

•   SaaS / Compromise / Unusual Login and New Email Rule

•   SaaS / Compliance / Anomalous New Email Rule

•   SaaS / Resource / Possible Email Spam Activity

•   SaaS / Unusual Activity / Multiple Unusual SaaS Activities

•   SaaS / Unusual Activity / Multiple Unusual External Sources For SaaS Credential

•   SaaS / Access / Unusual External Source for SaaS Credential Use

•   SaaS / Compromise / High Priority Login From Rare Endpoint

•   SaaS / Compromise / Login From Rare Endpoint While User Is Active

List of Indicators of Compromise (IoCs)

Format: IoC – Type – Description

•   38.240.42[.]160 – IP – Associated with Hyonix ASN (AS931)

•   103.75.11[.]134 – IP – Associated with Host Universal / Proton VPN

•   162.241.121[.]156 – IP – Rare IP associated with phishing

•   194.49.68[.]244 – IP – Associated with Hyonix ASN

•   193.32.248[.]242 – IP – Used in suspicious login activity / Mullvad VPN

•   50.229.155[.]2 – IP – Rare login IP / AS 7922 ( COMCAST-7922 )

•   104.168.194[.]248 – IP – Rare login IP / AS 54290 ( HOSTWINDS )

•   38.255.57[.]212 – IP – Hyonix IP used during MFA activity

•   103.131.131[.]44 – IP – Hyonix IP used in login and MFA activity

•   178.173.244[.]27 – IP – Hyonix IP

•   91.223.3[.]147 – IP – Mevspace Poland, used in multiple logins

•   2a02:748:4000:18:0:1:170b[:]2524 – IPv6 – Hivelocity VPS, used in multiple logins and MFA activity

•   51.36.233[.]224 – IP – Saudi ASN, used in suspicious login

•   103.211.53[.]84 – IP – Excitel Broadband India, used in security info update

MITRE ATT&CK Mapping

Tactic – Technique – Sub-Technique

•   Initial Access – T1566 – Phishing

                       T1566.001 – Spearphishing Attachment

•   Execution – T1078 – Valid Accounts

•   Persistence – T1098 – Account Manipulation

                       T1098.002 – Exchange Email Rules

•   Command and Control – T1071 – Application Layer Protocol

                       T1071.001 – Web Protocols

•   Defense Evasion – T1036 – Masquerading

•   Defense Evasion – T1562 – Impair Defenses

                       T1562.001 – Disable or Modify Tools

•   Credential Access – T1556 – Modify Authentication Process

                       T1556.004 – MFA Bypass

•   Discovery – T1087 – Account Discovery

•      Impact – T1531 – Account Access Removal

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About the author
Rajendra Rushanth
Cyber Analyst
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