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February 11, 2025

Defending Against Living-off-the-Land Attacks: Anomaly Detection in Action

Discover how Darktrace detected and responded to cyberattacks using Living-off-the-Land (LOTL) tactics to exploit trusted services and tools on customer networks.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Alexandra Sentenac
Cyber Analyst
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11
Feb 2025

What is living-off-the-land?

Threat actors employ a variety of techniques to compromise target networks, including exploiting unpatched vulnerabilities, abusing misconfigurations, deploying backdoors, and creating custom malware. However, these methods generate a lot of noise and are relatively easy for network and host-based monitoring tools to detect, especially once indicators of compromise (IoCs) and tactics, techniques, and procedures (TTPs) are published by the cybersecurity community.

Living-off-the-Land (LOTL) techniques, however, allow attacks to remain nearly invisible to Endpoint Detection and Response (EDR) tools – leveraging trusted protocols, applications and native systems to carry out malicious activity. While mitigations exist, they are often poorly implemented. The Cybersecurity and Infrastructure Security Agency (CISA) found that some organizations “lacked security baselines, allowing [Living-off-the-Land binaries (LOLBins)] to execute and leaving analysts unable to identify anomalous activity” and “organizations did not appropriately tune their detection tools to reduce alert noise, leading to an unmanageable level of alerts to sift through and action" [1].

Darktrace / NETWORK addresses this challenge across Information Technology (IT), Operational Technology (OT), and cloud environments by continuously analyzing network traffic and identifying deviations from normal behavior with its multi-layered AI – helping organizations detect and respond to LOTL attacks in real time.

Darktrace’s detection of LOTL attacks

This blog will review two separate attacks detected by Darktrace that leveraged LOTL techniques at several stages of the intrusion.

Case A

Reconnaissance

In September 2024, a malicious actor gained access to a customer network via their Virtual Private Network (VPN) from two desktop devices that had no prior connection history. Over two days, the attacker conducted multiple network scans, targeting ports associated with Remote Desktop Protocol (RDP) and NTLM authentication. Darktrace detected this unusual activity, triggering multiple alerts for scanning and enumeration activity.

Unusual NTLM authentication attempts using default accounts like “Guest” and “Administrator” were detected. Two days after the initial intrusion, suspicious DRSGetNCChanges requests were observed on multiple domain controllers (DCs), targeting the Directory Replication Service RPC interface (i.e., drsuapi) – a technique used to extract account hashes from DCs. This process can be automated using tools like Mimikatz's DcSync and DCShadow

Around the same time, attacker-controlled devices were seen presenting an admin credential and another credential potentially granting access to Cisco Firewall systems, suggesting successful privilege escalation. Due to the severity of this activity, Darktrace’s Autonomous Response was triggered to prevent the device from further deviation from its normal behavior. However, because Autonomous Response was configured in Human Confirmation mode, the response actions had to be manually applied by the customer.

Cyber AI Analyst Critical Incident showing the unusual DRSGetNCChanges requests following unusual scanning activity.
Figure 1: Cyber AI Analyst Critical Incident showing the unusual DRSGetNCChanges requests following unusual scanning activity.

Lateral movement

Darktrace also detected anomalous RDP connections to domain controllers, originating from an attacker-controlled device using admin and service credentials. The attacker then successfully pivoted to a likely RDP server, leveraging the RDP protocol – one of the most commonly used for lateral movement in network compromises observed by Darktrace.

Cyber Analyst Incident displaying unusual RDP lateral movement connections
Figure 2: Cyber Analyst Incident displaying unusual RDP lateral movement connections.

Tooling

Following an incoming RDP connection, one of the DCs made a successful GET request to the URI '/download/122.dll' on the 100% rare IP, 146.70.145[.]189. The request returned an executable file, which open-source intelligence (OSINT) suggests is likely a CobaltStrike C2 sever payload [2] [3]. Had Autonomous Response been enabled here, it would have blocked all outgoing traffic from the DC allowing the customer to investigate and remediate.

Additionally, Darktrace detected a suspicious CreateServiceW request to the Service Control (SVCCTL) RPC interface on a server. The request executed commands using ‘cmd.exe’ to perform the following actions

  1. Used ‘tasklist’ to filter processes named ”lsass.exe” (Local Security Authority Subsystem Service) to find its specific process ID.
  2. Used “rundll32.exe” to execute the MiniDump function from the “comsvcs.dll” library, creating a memory dump of the “lsass.exe” process.
  3. Saved the output to a PNG file in a temporary folder,

Notably, “cmd.exe” was referenced as “CMd.EXE” within the script, likely an attempt to evade detection by security tools monitoring for specific keywords and patterns.

Model Alert Log showing the unusual SVCCTL create request.
Figure 3: Model Alert Log showing the unusual SVCCTL create request.

Over the course of three days, this activity triggered around 125 Darktrace / NETWORK alerts across 11 internal devices. In addition, Cyber AI Analyst launched an autonomous investigation into the activity, analyzing and connecting 16 separate events spanning multiple stages of the cyber kill chain - from initial reconnaissance to payload retrieval and lateral movement.

Darktrace’s comprehensive detection enabled the customer’s security team to remediate the compromise before any further escalation was observed.

Case B

Between late 2023 and early 2024, Darktrace identified a widespread attack that combined insider and external threats, leveraging multiple LOTL tools for reconnaissance and lateral movement within a customer's network.

Reconnaissance

Initially, Darktrace detected the use of a new administrative credential by a device, which then made unusual RDP connections to multiple internal systems, including a 30-minute connection to a DC. Throughout the attack, multiple unusual RDP connections using the new administrative credential “%admin!!!” were observed, indicating that this protocol was leveraged for lateral movement.

The next day, a Microsoft Defender Security Integration alert was triggered on the device due to suspicious Windows Local Security Authority Subsystem Service (LSASS) credential dump behavior. Since the LSASS process memory can store operating system and domain admin credentials, obtaining this sensitive information can greatly facilitate lateral movement within a network using legitimate tools such as PsExec or Windows Management Instrumentation (WMI) [4]. Security integrations with other security vendors like this one can provide insights into host-based processes, which are typically outside of Darktrace’s coverage. Darktrace’s anomaly detection and network activity monitoring help prioritize the investigation of these alerts.

Three days later, the attacker was observed logging into the DC and querying tickets for the Lightweight Directory Access Protocol (LDAP) service using the default credential “Administrator.” This activity, considered new by Darktrace, triggered an Autonomous Response action that blocked further connections on Kerberos port 88 to the DC. LDAP provides a central location to access and manage data about computers, servers, users, groups, and policies within a network. LDAP enumeration can provide valuable Active Directory (AD) object information to an attacker, which can be used to identify critical attack paths or accounts with high privileges.

Lateral movement

Following the incoming RDP connection, the DC began scanning activities, including RDP and Server Block Message (SMB) services, suggesting the attacker was using remote access for additional reconnaissance. Outgoing RDP connection attempts to over 100 internal devices were observed, with around 5% being successful, highlighting the importance of this protocol for the threat actor’s lateral movement.

Around the same time, the DC made WMI, PsExec, and service control connections to two other DCs, indicating further lateral movement using native administrative protocols and tools. These functions can be leveraged by attackers to query system information, run malicious code, and maintain persistent access to compromised devices while avoiding traditional security tool alarms. In this case, requested services included the IWbemServices (used to access WMI services) and IWbemFetchSmartEnum (used to retrieve a network-optimized enumerator interface) interfaces, with ExecQuery operations detected for the former. This method returns an enumerable collection of IWbemClassObject interface objects based on a query.

Additionally, unusual Windows Remote Management (WinRM) connections to another domain controller were observed. WinRM is a Microsoft protocol that allows systems to exchange and access management information over HTTP(S) across a network, such as running executables or modifying the registry and services.

Cyber AI Analyst Incident showing unusual WMI activity between the two DCs.
Figure 4: Cyber AI Analyst Incident showing unusual WMI activity between the two DCs.

The DC was also detected writing the file “PSEXESVC.exe” to the “ADMIN$” share of another internal device over the SMB file transfer network protocol. This activity was flagged as highly unusual by Darktrace, as these two devices had not previously engaged in this type of SMB connectivity.

It is rare for an attacker to immediately find the information or systems they are after, making it likely they will need to move around the network before achieving their objectives. Tools such as PsExec enable attackers to do this while largely remaining under the radar. With PsExec, attackers who gain access to a single system can connect to and execute commands remotely on other internal systems, access sensitive information, and spread their attack further into the environment.

Model Alert Event Log showing the new write of the file “PSEXESVC.exe” by one of the compromised devices over an SMB connection initiated at an unusual time.
Figure 5. Model Alert Event Log showing the new write of the file “PSEXESVC.exe” by one of the compromised devices over an SMB connection initiated at an unusual time.

Darktrace further observed the DC connecting to the SVCCTL endpoint on a remote device and performing the CreateServiceW operation, which was flagged as highly unusual based on previous behavior patterns between the two devices. Additionally, new ChangeServiceConfigW operations were observed from another device.

Aside from IWbemServices requests seen on multiple devices, Darktrace also detected multiple internal devices connecting to the ITaskSchedulerService interface over DCE-RPC and performing new SchRpcRegisterTask operations, which register a task on the destination system. Attackers can exploit the task scheduler to facilitate the initial or recurring execution of malicious code by a trusted system process, often with elevated permissions. The creation of these tasks was considered new or highly unusual and triggered several anomalous ITaskScheduler activity alerts.

Conclusion

As pointed out by CISA, threat actors frequently exploit the lack of implemented controls on their target networks, as demonstrated in the incidents discussed here. In the first case, VPN access was granted to all domain users, providing the attacker with a point of entry. In the second case, there were no restrictions on the use of RDP within the targeted network segment, allowing the attackers to pivot from device to device.

Darktrace assists security teams in monitoring for unusual use of LOTL tools and protocols that can be leveraged by threat actors to achieve a wide range of objectives. Darktrace’s Self-Learning AI sifts through the network traffic noise generated by these trusted tools, which are essential to administrators and developers in their daily tasks, and highlights any anomalous and potentially unexpected use.

Credit to Alexandra Sentenac (Senior Cyber Analyst) and Ryan Traill (Analyst Content Lead)

References

[1] https://www.cisa.gov/sites/default/files/2024-02/Joint-Guidance-Identifying-and-Mitigating-LOTL_V3508c.pdf

[2] https://www.virustotal.com/gui/ip-address/146.70.145.189/community

[3] https://www.virustotal.com/gui/file/cc9a670b549d84084618267fdeea13f196e43ae5df0d88e2e18bf5aa91b97318

[4]https://www.microsoft.com/en-us/security/blog/2022/10/05/detecting-and-preventing-lsass-credential-dumping-attacks

MITRE Mapping

INITIAL ACCESS - External Remote Services

DISCOVERY - Remote System Discovery

DISCOVERY - Network Service Discovery

DISCOVERY - File and Directory Discovery

CREDENTIAL ACCESS – OS Credential Dumping: LSASS Memory

LATERAL MOVEMENT - Remote Services: Remote Desktop Protocol

LATERAL MOVEMENT - Remote Services: SMB/Windows Admin Shares

EXECUTION - System Services: Service Execution

PERSISTENCE - Scheduled Task

COMMAND AND CONTROL - Ingress Tool Transfer

Darktrace Model Detections

Case A

Device / Suspicious Network Scan Activity

Device / Network Scan

Device / ICMP Address Scan

Device / Reverse DNS Sweep

Device / Suspicious SMB Scanning Activity

Device / Possible SMB/NTLM Reconnaissance

Anomalous Connection / Unusual Admin SMB Session

Device / SMB Session Brute Force (Admin)

Device / Possible SMB/NTLM Brute Force

Device / SMB Lateral Movement

Device / Anomalous NTLM Brute Force

Anomalous Connection / SMB Enumeration

Device / SMB Session Brute Force (Non-Admin)

Device / Anomalous SMB Followed By Multiple Model Breaches

Anomalous Connection / Possible Share Enumeration Activity

Device / RDP Scan

Device / Anomalous RDP Followed By Multiple Model Breaches

Anomalous Connection / Unusual Admin RDP Session

Anomalous Connection / Active Remote Desktop Tunnel

Anomalous Connection / Anomalous DRSGetNCChanges Operation

Anomalous Connection / High Priority DRSGetNCChanges

Compliance / Default Credential Usage

User / New Admin Credentials on Client

User / New Admin Credentials on Server

Device / Large Number of Model Breaches from Critical Network Device

User / New Admin Credential Ticket Request

Compromise / Unusual SVCCTL Activity

Anomalous Connection / New or Uncommon Service Control

Anomalous File / Script from Rare External Location

Anomalous Server Activity / Anomalous External Activity from Critical Network Device

Anomalous File / EXE from Rare External Location

Anomalous File / Numeric File Download

Device / Initial Breach Chain Compromise

Device / Multiple Lateral Movement Model Breaches

Device / Large Number of Model Breaches

Compromise / Multiple Kill Chain Indicators

Case B

User / New Admin Credentials on Client

Compliance / Default Credential Usage

Anomalous Connection / SMB Enumeration

Device / Suspicious SMB Scanning Activity

Device / RDP Scan

Device / New or Uncommon WMI Activity

Device / Anomaly Indicators / New or Uncommon WMI Activity Indicator

Device / New or Unusual Remote Command Execution

Anomalous Connection / New or Uncommon Service Control

Anomalous Connection / Active Remote Desktop Tunnel

Compliance / SMB Drive Write

Anomalous Connection / Anomalous DRSGetNCChanges Operation

Device / Multiple Lateral Movement Model Breaches

Device / Anomalous ITaskScheduler Activity

Anomalous Connection / Unusual Admin RDP Session

Device / Large Number of Model Breaches from Critical Network Device

Compliance / Default Credential Usage

IOC - Type - Description/Probability

146.70.145[.]189 - IP Address - Likely C2 Infrastructure

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Alexandra Sentenac
Cyber Analyst

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May 27, 2025

From Rockstar2FA to FlowerStorm: Investigating a Blooming Phishing-as-a-Service Platform

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What is FlowerStorm?

FlowerStorm is a Phishing-as-a-Service (PhaaS) platform believed to have gained traction following the decline of the former PhaaS platform Rockstar2FA. It employs Adversary-in-the-Middle (AitM) attacks to target Microsoft 365 credentials. After Rockstar2FA appeared to go dormant, similar PhaaS portals began to emerge under the name FlowerStorm. This naming is likely linked to the plant-themed terminology found in the HTML titles of its phishing pages, such as 'Sprout' and 'Blossom'. Given the abrupt disappearance of Rockstar2FA and the near-immediate rise of FlowerStorm, it is possible that the operators rebranded to reduce exposure [1].

External researchers identified several similarities between Rockstar2FA and FlowerStorm, suggesting a shared operational overlap. Both use fake login pages, typically spoofing Microsoft, to steal credentials and multi-factor authentication (MFA) tokens, with backend infrastructure hosted on .ru and .com domains. Their phishing kits use very similar HTML structures, including randomized comments, Cloudflare turnstile elements, and fake security prompts. Despite Rockstar2FA typically being known for using automotive themes in their HTML titles, while FlowerStorm shifted to a more botanical theme, the overall design remained consistent [1].

Despite these stylistic differences, both platforms use similar credential capture methods and support MFA bypass. Their domain registration patterns and synchronized activity spikes through late 2024 suggest shared tooling or coordination [1].

FlowerStorm, like Rockstar2FA, also uses their phishing portal to mimic legitimate login pages such as Microsoft 365 for the purpose of stealing credentials and MFA tokens while the portals are relying heavily on backend servers using top-level domains (TLDs) such as .ru, .moscow, and .com. Starting in June 2024, some of the phishing pages began utilizing Cloudflare services with domains such as pages[.]dev. Additionally, usage of the file “next.php” is used to communicate with their backend servers for exfiltration and data communication. FlowerStorm’s platform focuses on credential harvesting using fields such as email, pass, and session tracking tokens in addition to supporting email validation and MFA authentications via their backend systems [1].

Darktrace’s coverage of FlowerStorm Microsoft phishing

While multiple suspected instances of the FlowerStorm PhaaS platform were identified during Darktrace’s investigation, this blog will focus on a specific case from March 2025. Darktrace’s Threat Research team analyzed the affected customer environment and discovered that threat actors were accessing a Software-as-a-Service (SaaS) account from several rare external IP addresses and ASNs.

Around a week before the first indicators of FlowerStorm were observed, Darktrace detected anomalous logins via Microsoft Office 365 products, including Office365 Shell WCSS-Client and Microsoft PowerApps.  Although not confirmed in this instance, Microsoft PowerApps could potentially be leveraged by attackers to create phishing applications or exploit vulnerabilities in data connections [2].

Darktrace’s detection of the unusual SaaS credential use.
Figure 1: Darktrace’s detection of the unusual SaaS credential use.

Following this initial login, Darktrace observed subsequent login activity from the rare source IP, 69.49.230[.]198. Multiple open-source intelligence (OSINT) sources have since associated this IP with the FlowerStorm PhaaS operation [3][4].  Darktrace then observed the SaaS user resetting the password on the Core Directory of the Azure Active Directory using the user agent, O365AdminPortal.

Given FlowerStorm’s known use of AitM attacks targeting Microsoft 365 credentials, it seems highly likely that this activity represents an attacker who previously harvested credentials and is now attempting to escalate their privileges within the target network.

Darktrace / IDENTITY’s detection of privilege escalation on a compromised SaaS account, highlighting unusual login activity and a password reset event.
Figure 2: Darktrace / IDENTITY’s detection of privilege escalation on a compromised SaaS account, highlighting unusual login activity and a password reset event.

Notably, Darktrace’s Cyber AI Analyst also detected anomalies during a number of these login attempts, which is significant given FlowerStorm’s known capability to bypass MFA and steal session tokens.

Cyber AI Analyst’s detection of new login behavior for the SaaS user, including abnormal MFA usage.
Figure 3: Cyber AI Analyst’s detection of new login behavior for the SaaS user, including abnormal MFA usage.
Multiple login and failed login events were observed from the anomalous source IP over the month prior, as seen in Darktrace’s Advanced Search.
Figure 4: Multiple login and failed login events were observed from the anomalous source IP over the month prior, as seen in Darktrace’s Advanced Search.

In response to the suspicious SaaS activity, Darktrace recommended several Autonomous Response actions to contain the threat. These included blocking the user from making further connections to the unusual IP address 69.49.230[.]198 and disabling the user account to prevent any additional malicious activity. In this instance, Darktrace’s Autonomous Response was configured in Human Confirmation mode, requiring manual approval from the customer’s security team before any mitigative actions could be applied. Had the system been configured for full autonomous response, it would have immediately blocked the suspicious connections and disabled any users deviating from their expected behavior—significantly reducing the window of opportunity for attackers.

Figure 5: Autonomous Response Actions recommended on this account behavior; This would result in disabling the user and blocking further sign-in activity from the source IP.

Conclusion

The FlowerStorm platform, along with its predecessor, RockStar2FA is a PhaaS platform known to leverage AitM attacks to steal user credentials and bypass MFA, with threat actors adopting increasingly sophisticated toolkits and techniques to carry out their attacks.

In this incident observed within a Darktrace customer's SaaS environment, Darktrace detected suspicious login activity involving abnormal VPN usage from a previously unseen IP address, which was subsequently linked to the FlowerStorm PhaaS platform. The subsequent activity, specifically a password reset, was deemed highly suspicious and likely indicative of an attacker having obtained SaaS credentials through a prior credential harvesting attack.

Darktrace’s prompt detection of these SaaS anomalies and timely notifications from its Security Operations Centre (SOC) enabled the customer to mitigate and remediate the threat before attackers could escalate privileges and advance the attack, effectively shutting it down in its early stages.

Credit to Justin Torres (Senior Cyber Analyst), Vivek Rajan (Cyber Analyst), Ryan Traill (Analyst Content Lead)

Appendices

Darktrace Model Alert Detections

·      SaaS / Access / M365 High Risk Level Login

·      SaaS / Access / Unusual External Source for SaaS Credential Use

·      SaaS / Compromise / Login from Rare High-Risk Endpoint

·      SaaS / Compromise / SaaS Anomaly Following Anomalous Login

·      SaaS / Compromise / Unusual Login and Account Update

·      SaaS / Unusual Activity / Unusual MFA Auth and SaaS Activity

Cyber AI Analyst Coverage

·      Suspicious Access of Azure Active Directory  

·      Suspicious Access of Azure Active Directory  

List of Indicators of Compromise (IoCs)

IoC - Type - Description + Confidence

69.49.230[.]198 – Source IP – Malicious IP Associated with FlowerStorm, Observed in Login Activity

MITRE ATT&CK Mapping

Tactic – Technique – Sub-Technique  

Cloud Accounts - DEFENSE EVASION, PERSISTENCE, PRIVILEGE ESCALATION, INITIAL ACCESS - T1078.004 - T1078

Cloud Service Dashboard - DISCOVERY - T1538

Compromise Accounts - RESOURCE DEVELOPMENT - T1586

Steal Web Session Cookie - CREDENTIAL ACCESS - T1539

References:

[1] https://news.sophos.com/en-us/2024/12/19/phishing-platform-rockstar-2fa-trips-and-flowerstorm-picks-up-the-pieces/

[2] https://learn.microsoft.com/en-us/security/operations/incident-response-playbook-compromised-malicious-app

[3] https://www.virustotal.com/gui/ip-address/69.49.230.198/community

[4] https://otx.alienvault.com/indicator/ip/69.49.230.198

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Justin Torres
Cyber Analyst

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May 23, 2025

Defending the Frontlines: Proactive Cybersecurity in Local Government

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Serving a population of over 165,000 citizens, this county government delivers essential services that enhance the quality of life for all of its residents in Florida, United States. From public safety and works to law enforcement, economic development, health, and community services, the county’s cybersecurity strategy plays a foundational role in protecting its citizens.

From flying blind to seeing the bigger picture

Safeguarding data from multiple systems, service providers, and citizens is a key aspect of the County’s Systems Management remit. Protecting sensitive information while enabling smooth engagement with multiple external partners poses a unique challenge; the types of data and potential threats are continuously evolving, but resources – both human and financial – remain consistently tight.

When the Chief Information Officer took on his role in 2024, building out a responsive defense-in-depth strategy was central to achieving these goals. However, with limited resources and complex needs, his small security team was struggling with high alert volumes, inefficient tools, and time-consuming investigations that frequently led nowhere.

Meanwhile, issues like insider threats, Denial of Service (DoS), and phishing attacks were growing; the inefficiencies were creating serious security vulnerabilities. As the CIO put it, he was flying blind. With so much data coming in, security analysts were in danger of missing the bigger picture.

“We would just see a single portion of data that could send us down a rabbit hole, thinking something’s going on – only to find out after spending days, weeks, or even months that it was nothing. If you’re only seeing one piece of the issue, it’s really difficult to identify whether something is a legitimate threat or a false positive.”

Local government’s unique cybersecurity challenges

According to the CIO, even with a bigger team, aligning and comparing all the data into a comprehensive, bigger picture would be a major challenge. “The thing about local government specifically is that it’s a complex security environment. We bring together a lot of different individuals and organizations, from construction workers to people who bring projects into our community to better the County. What we work with varies from day to day.”

The challenge wasn’t just about identifying threats, but also about doing so quickly enough to respond before damage was done. The CIO said this was particularly concerning when dealing with sophisticated threats: “We’re dealing with nation-state attackers nowadays, as opposed to ‘script kiddies.’ There’s no time to lose. We’ve got to have cybersecurity that can respond as quickly as they can attack.”

To achieve this, among the most critical challenges the CIO and his team needed to address were:

  • Contextual awareness and visibility across the network: The County team lacked the granular visibility needed to identify potentially harmful behaviors. The IT team needed a tool that uncovered hidden activities and provided actionable insights, with minimal manual intervention.
  • Augmenting human expertise and improving response times: Hiring additional analysts to monitor the environment is prohibitively expensive for many local governments. The IT team needed a cybersecurity solution that could augment existing skills while automating day-to-day tasks. More effective resource allocation would drive improved response times.
  • Preventing email-based threats: Phishing and malicious email links present a persistent threat. The County team needed a way to flag, identify, and hold suspicious messages automatically and efficiently. Given the team’s public service remit, contextual awareness is crucial to ensuring that no legitimate communications are accidentally blocked. Accuracy is extremely important.
  • Securing access and managing insider threats: Having already managed insider threats posed by former staff members, the IT team wanted to adopt a more proactive, deterrent-based approach towards employee IT resource use, preventing incidents before they could occur.

Proactive cybersecurity

Recognizing these challenges, the CIO and County sought AI-driven solutions capable of acting autonomously to support a lean IT team and give the big picture view needed, without getting lost in false positive alerts.

Ease of deployment was another key requirement: the CIO wanted to quickly establish a security baseline for County that would not require extensive pre-planning or disrupt existing systems. Having worked with Darktrace in previous roles, he knew the solution had the capacity to make the critical connections he was looking for, while delivering fast response times and reducing the burden on security teams.

When every second counts, we want to be as close to the same resources as our attackers are utilizing. We have got to have something that can respond as quickly as they can attack. For the County, that’s Darktrace.” – CIO, County Systems Management Department.

Closing network visibility gaps with Darktrace / NETWORK

The County chose Darktrace / NETWORK for unparalleled visibility into the County’s network. With the solution in place, the CIO and his team were able to identify and address previously hidden activities, uncovering insider threats in unexpected places. For example, one team member had installed an unauthorized anonymizer plug-in on their browser, posing a potentially serious security risk via traffic being sent out to the internet. “Darktrace immediately alerted on it,” said CIO. “We were able to deal with the threat proactively and quickly.”

Darktrace / NETWORK continuously monitored and updated its understanding of the County environment, intelligently establishing the different behaviors and network activity. The end result was a level of context awareness that enabled the team to focus on the alerts that mattered most, saving time and effort.

“Darktrace brings all the data we need together, into one picture. We’re able to see what’s going on at a glance, as opposed to spending time trying to identify real threats from false positives,” said the CIO. The ability to automate actions freed the team up to focus on more complex tasks, with 66% of network response actions being applied autonomously, taking the right action at the right time to stop the earliest signs of threatening activity. This reduced pressure on the County’s team members, while buying valuable containment time to perform deeper investigations.

The agentless deployment advantage

For the CIO, one of the major benefits of Darktrace / NETWORK is that it’s agentless. “Agents alert attackers to the presence of security in your environment, it helps them to understand that there’s something else they need to bring down your defenses,” he said. Using Darktrace to mirror network traffic, the County can maintain full visibility across all network entities without alerting attackers and respond to threatening activity at machine speed. “It allows me to sleep better at night, knowing that this tool can effectively unplug the network cable from that device and bring it offline,” said CIO.

Streamlining investigations with Darktrace Cyber AI Analyst

For lean security teams, contextual awareness is crucial in reducing the burden of alert fatigue. Using Cyber AI Analyst, the County team is able to take the pressure off, automatically investigating every relevant event, and reducing thousands of individual alerts to only a small number of incidents that require manual review.

For the County team, the benefits are clear: 520 investigation hours saved in one month, with an average of just 11 minutes investigation time per incident. For the CIO, Darktrace goes beyond reducing workloads, it actually drives security: “It identifies threats almost instantly, bringing together logs and behaviors into a single, clear view.”

The efficiency gain has been so significant that the CIO believes Darktrace augments capabilities beyond the size of a team of analysts. “You could have three analysts working around the clock, but it’s hard to bring all those logs and behaviors together in one place and communicate everything in a coordinated way. Nothing does that as quickly as Darktrace can.”

Catching the threats from within: Defense in depth with Darktrace / IDENTITY

One of the key benefits of Darktrace for the County was its breadth of capability and responsiveness. “We’re looking at everything from multi-factor authentication, insider threats, distributed denial of service attacks,” said the CIO. “I’ve worked with other products in the past, but I’ve never found a tool as good as Darktrace.”

Further insider threats uncovered by Darktrace / IDENTITY included insecure access practices. Some users had logins and passwords on shared network resources or in plain-text files. Darktrace alerted the security team and the threats were mitigated before serious damage was done.

Darktrace / IDENTITY gives organizations advanced visibility of application user behavior from unusual authentication, password sprays, account takeover, resource theft, and admin abuse. Security teams can take targeted actions including the forced log-off of a user or temporary disabling of an account to give the team time to verify legitimacy.

First line of defense against the number one attack vector: Enhancing email security with Darktrace / EMAIL

Email-based threats, such as phishing, are among the most common attack vectors in modern cybersecurity, and a key vector for ransomware attacks. Post implementation performance was so strong that the organization now plans to retire other tools, cutting costs without compromising on security.

Darktrace / EMAIL was one of the first tools that I implemented when I started here,” said CIO. “I really recognize the value of it in our environment.” In addition to detecting and flagging potentially malicious email, the CIO said an unexpected benefit has been the reinforcement of more security-aware behaviors among end users. “People are checking their junk folders now, alerting us and checking to see if something is legitimate or not.”

The CIO said that, unlike traditional email security tools that basically perform only one function, Darktrace has multiple additional capabilities that deliver extra layers of protection compared to one-dimensional alternatives. For example, AI-employee feedback loops leverage insights gained from individual users to not only improve detection rates, but also provide end users with contextual security awareness training, to enhance greater understanding of the risks.

Straightforward integration, ease of use

The County wanted a powerful, responsive solution – without demanding pre-installation or integration needs, and with maximum ease of use. “The integration is relatively painless,” said the CIO. “That’s another real benefit, you can bring Darktrace into your environment and have it up and running faster than you could ever hire additional analysts to look at the same data.”

The team found that, compared to competing products, where there was extensive setup, overhead, and resources, “Darktrace is almost plug-and-play.” According to the CIO, the solution started ingesting information and providing notifications immediately: “You can turn on defense or response mechanisms at a granular level, for email or network – or both at the same time.”

The County sees Darktrace as an integral part of its cybersecurity strategy into the future. “Having worked with Darktrace in the past, it was an easy decision for me to agree to a multi-year partnership,” said the CIO “As we continue to build out our defense-in-depth strategy, the ability to use Darktrace to manage other data sources and identify new, additional behavior will be crucial to our proactive, risk-based approach.”

Darktrace has the capacity to meet the organization’s need for exceptional responsiveness, without burning out teams. “If you’re not overburdening the teams that you do have with significant workloads, they have a lot more agility to deal with things on the fly,” said the CIO.

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