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July 9, 2019

Insights on Shamoon 3 Data-Wiping Malware

Gain insights into Shamoon 3 and learn how to protect your organization from its destructive capabilities.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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09
Jul 2019

Responsible for some of the “most damaging cyber-attacks in history” since 2012, the Shamoon malware wipes compromised hard drives and overwrites key system processes, intending to render infected machines unusable. During a trial period in the network of a global company, Darktrace observed a Shamoon-powered cyber-attack on December 10, 2018 — when several Middle Eastern firms were impacted by a new variant of the malware.

While there has been detailed reporting on the malware files and wiper modules that these latest Shamoon attacks employed, the complete cyber kill chain involved remains poorly understood, while the intrusions that led to the malware’s eventual “detonation” last December has not received nearly as much coverage. As a consequence, this blog post will focus on the insights that Darktrace’s cyber AI generated regarding (a) the activity of the infected devices during the “detonation” and (b) the indicators of compromise that most likely represent lateral movement activity during the weeks prior.

A high-level overview of major events leading up to the detonation on December 10th.

In the following, we will dive into that timeline more deeply in reverse chronological order, going back in time to trace the origins of the attack. Let’s begin with zero hour.

December 10: 42 devices “detonate”

A bird's-eye perspective of how Darktrace identified the alerts in December 2018.

What immediately strikes the analyst’s eye is the fact that a large accumulation of alerts, indicated by the red rectangle above, took place on December 10, followed by complete network silence over the subsequent four days.

These highlighted alerts represent Darktrace’s detection of unusual network scans on remote port 445 that were conducted by 42 infected devices. These devices proceeded to scan more machines — none of which were among those already infected. Such behavior indicates that the compromised devices started scanning and were wiped independently from each other, instead of conducting worming-style activity during the detonation of the malware. The initial scanning device started its scan at 12:56 p.m. UTC, while the last scanning device started its scan at 2:07 p.m. UTC.

Not only was this activity readily apparent from the bird’s-eye perspective shown above, the detonating devices also created the highest-priority Darktrace alerts over a several day period: “Device / Network Scan” and “Device / Expanded Network Scan”:

Moreover, when investigating “Devices — Overall Score,” the detonating devices rank as the most critical assets for the time period December 8–11:

Darktrace AI generated all of the above alerts because they represented significant anomalies from the normal ‘pattern of life’ that the AI had learned for each user and device on the company’s network. Crucially, none of the alerts were the product of predefined ‘rules and signatures’ — the mechanism that conventional security tools rely on to detect cyber-threats. Rather, the AI revealed the activity because the scans were unusual for the devices given their precise nature and timing, demonstrating the necessity of the such a nuanced approach in catching elusive threats like Shamoon. Of further importance is that the company’s network consists of around 15,000 devices, meaning that a rules-based approach without the ability to prioritize the most serious threats would have drowned out the Shamoon alerts in noise.

Now that we’ve seen how cyber AI sounded the alarms during the detonation itself, let’s investigate the various indicators of suspicious lateral movement that precipitated the events of December 10. Most of this activity happened in brief bursts, each of which could have been spotted and remediated if Darktrace had been closely monitored.

November 19: Unusual Remote Powershell Usage (WinRM)

One such burst of unusual activity occurred on November 19, when Darktrace detected 14 devices — desktops and servers alike — that all successfully used the WinRM protocol. None of these devices had previously used WinRM, which is also unusual for the organization’s environment as a whole. Conversely, Remote PowerShell is quite often abused in intrusions during lateral movement. The devices involved did not classify as traditional administrative devices, making their use of WinRM even more suspicious.

Note the clustering of the WinRM activity as indicated by the timestamp on the left.

October 29–31: Scanning, Unusual PsExec & RDP Brute Forcing

Another burst of likely lateral movement occurred between October 29 and 31, when two servers were seen using PsExec in an unusual fashion. No PsExec activity had been observed in the network before or after these detections, prompting Darktrace to flag the behavior. One of the servers conducted an ICMP Ping sweep shortly before the lateral movement. Not only did both servers start using PsExec on the same day, they also used SMBv1 — which, again, was very unusual for the network.

Most legitimate administrative activity involving PsExec these days uses SMBv2. The graphic below shows several Darktrace alerts on one of the involved servers — take note of the chronology of detections at the bottom of the graphic. This clearly reads like an attacker’s diary: ICMP scan, SMBv1 usage, and unusual PsExec usage, followed by new remote service controls. This server was among the top five highest ranking devices during the analyzed time period and was easy to identify.

Following the PsExec use, the servers also started an anomalous amount of remote services via the srvsvc and svcctl pipes over SMB. They did so by starting services on remote devices with which they usually did not communicate — using SMBv1, of course. Some of the attempted communication failed due to access violation and access permission errors. Both are often seen during malicious lateral movement.

Additional context around the SMBv1 and remote srvsvc pipe activity. Note the access failure.

Thanks to Darktrace’s deep packet inspection, we can see exactly what happened on the application layer. Darktrace highlights any unusual or new activity in italics below the connections — we can easily see that the SMB activity is not only unusual because of SMBv1 being used, but also because this server had never used this type of SMB activity remotely to those particular destinations before. We can also observe remote access to the winreg pipe — likely indicating more lateral movement and persistence mechanisms being established.

The other server conducted some targeted address scanning on the network on October 29, employing typical lateral movement ports 135, 139 and 445:

Another device was observed to conduct RDP brute forcing on October 29 around the same time as the above address scan. The desktop made an unusual amount of RDP connections to another internal server.

A clear plateau in increased internal connections (blue) can be seen. Every colored dot on top represents an RDP brute force detection. This was again a clear-cut detection not drowned in other noise — these were the only RDP brute force detections for a several-month monitoring time window.

October 9–11: Unusual Credential Usage

Darktrace identifies the unusual use of credentials — for instance, if administrative credentials are used on client device on which they are not commonly used. This might indicate lateral movement where service accounts or local admin accounts have been compromised.

Darktrace identified another cluster of activity that is likely representing lateral movement, this time involving unusual credential usage. Between October 9 and 11, Darktrace identified 17 cases of new administrative credentials being used on client devices. While new administrative credentials were being used from time to time on devices as part of normal administrative activity, this strong clustering of unusual admin credential usage was outstanding. Additionally, Darktrace also identified the source of some of the credentials being used as unusual.

Conclusion

Having observed a live Shamoon infection within Darktrace, there are a few key takeaways. While the actual detonation on December 10 was automated, the intrusion that built up to it was most likely manual. The fact that all detonating devices started their malicious activity roughly at the same time — without scanning each other — indicates that the payload went off based on a trigger like a scheduled task. This is in line with other reporting on Shamoon 3.

In the weeks leading up to December 10, there were various significant signs of lateral movement that occurred in disparate bursts — indicating a ‘low-and-slow’ manual intrusion.

The adversaries used classic lateral movement techniques like RDP brute forcing, PsExec, WinRM usage, and the abuse of stolen administrative credentials.

While the organization in question had a robust security posture, an attacker only needs to exploit one vulnerability to bring down an entire system. During the lifecycle of the attack, the Darktrace Enterprise Immune System identified the threatening activity in real time and provided numerous suggested actions that could have prevented the Shamoon attack at various stages. However, human action was not taken, while the organization had yet to activate Antigena, Darktrace’s autonomous response solution, which could have acted in the security team’s stead.

Despite having limited scope during the trial period, the Enterprise Immune System was able to detect the lateral movement and detonation of the payload, which was indicative of the malicious Shamoon virus activity. A junior analyst could have easily identified the activity, as high-severity alerts were consistently generated, and the likely infected devices were at the top of the suspicious devices list.

Darktrace Antigena would have prevented the movement responsible for the spread of the virus, while also sending high-severity alerts to the security team to investigate the activity. Even the scanning on port 445 from the detonating devices would have been shut down, as it presented a significant deviation from the known behavior of all scanning devices, which would have further limited the virus’s spread, and ultimately, spared the company and its devices from attack.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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September 9, 2025

The benefits of bringing together network and email security

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In many organizations, network and email security operate in isolation. Each solution is tasked with defending its respective environment, even though both are facing the same advanced, multi-domain threats.  

This siloed approach overlooks a critical reality: email remains the most common vector for initiating cyber-attacks, while the network is the primary stage on which those attacks progress. Without direct integration between these two domains, organizations risk leaving blind spots that adversaries can exploit.  

A modern security strategy needs to unify email and network defenses, not just in name, but in how they share intelligence, conduct investigations, and coordinate response actions. Let’s take a look at how this joined-up approach delivers measurable technical, operational, and commercial benefits.

Technical advantages

Pre-alert intelligence: Gathering data before the threat strikes

Most security tools start working when something goes wrong – an unusual login, a flagged attachment, a confirmed compromise. But by then, attackers may already be a step ahead.

By unifying network and email security under a single AI platform (like the Darktrace Active AI Security Platform), you can analyze patterns across both environments in real time, even when there are no alerts. This ongoing monitoring builds a behavioral understanding of every user, device, and domain in your ecosystem.

That means when an email arrives from a suspicious domain, the system already knows whether that domain has appeared on your network before – and whether its behavior has been unusual. Likewise, when new network activity involves a domain first spotted in an email, it’s instantly placed in the right context.

This intelligence isn’t built on signatures or after-the-fact compromise indicators – it’s built on live behavioral baselines, giving your defenses the ability to flag threats before damage is done.

Alert-related intelligence: Connecting the dots in real time

Once an alert does fire, speed and context matter. The Darktrace Cyber AI Analyst can automatically investigate across both environments, piecing together network and email evidence into a single, cohesive incident.

Instead of leaving analysts to sift through fragmented logs, the AI links events like a phishing email to suspicious lateral movement on the recipient’s device, keeping the full attack chain intact. Investigations that might take hours – or even days – can be completed in minutes, with far fewer false positives to wade through.

This is more than a time-saver. It ensures defenders maintain visibility after the first sign of compromise, following the attacker as they pivot into network infrastructure, cloud services, or other targets. That cross-environment continuity is impossible to achieve with disconnected point solutions or siloed workflows.

Operational advantages

Streamlining SecOps across teams

In many organizations, email security is managed by IT, while network defense belongs to the SOC. The result? Critical information is scattered between tools and teams, creating blind spots just when you need clarity.

When email and network data flow into a single platform, everyone is working from the same source of truth. SOC analysts gain immediate visibility into email threats without opening another console or sending a request to another department. The IT team benefits from the SOC’s deeper investigative context.

The outcome is more than convenience: it’s faster, more informed decision-making across the board.

Reducing time-to-meaning and enabling faster response

A unified platform removes the need to manually correlate alerts between tools, reducing time-to-meaning for every incident. Built-in AI correlation instantly ties together related events, guiding analysts toward coordinated responses with higher confidence.

Instead of relying on manual SIEM rules or pre-built SOAR playbooks, the platform connects the dots in real time, and can even trigger autonomous response actions across both environments simultaneously. This ensures attacks are stopped before they can escalate, regardless of where they begin.

Commercial advantages

While purchasing “best-of-breed" for all your different tools might sound appealing, it often leads to a patchwork of solutions with overlapping costs and gaps in coverage. However good a “best-in-breed" email security solution might be in the email realm, it won't be truly effective without visibility across domains and an AI analyst piecing intelligence together. That’s why we think “best-in-suite" is the only “best-in-breed" approach that works – choosing a high-quality platform ensures that every new capability strengthens the whole system.  

On top of that, security budgets are under constant pressure. Managing separate vendors for email and network defense means juggling multiple contracts, negotiating different SLAs, and stitching together different support models.

With a single provider for both, procurement and vendor management become far simpler. You deal with one account team, one support channel, and one unified strategy for both environments. If you choose to layer on managed services, you get consistent expertise across your whole security footprint.

Even more importantly, an integrated AI platform sets the stage for growth. Once email and network are under the same roof, adding coverage for other attack surfaces – like cloud or identity – is straightforward. You’re building on the same architecture, not bolting on new point solutions that create more complexity.

Check out the white paper, The Modern Security Stack: Why Your NDR and Email Security Solutions Need to Work Together, to explore these benefits in more depth, with real-world examples and practical steps for unifying your defenses.

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Mikey Anderson
Product Marketing Manager, Network Detection & Response

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September 9, 2025

Unpacking the Salesloft Incident: Insights from Darktrace Observations

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Introduction

On August 26, 2025, Google Threat intelligence Group released a report detailing a widespread data theft campaign targeting the sales automation platform Salesloft, via compromised OAuth tokens used by the third-party Drift AI chat agent [1][2].  The attack has been attributed to the threat actor UNC6395 by Google Threat Intelligence and Mandiant [1].

The attack is believed to have begun in early August 2025 and continued through until mid-August 2025 [1], with the threat actor exporting significant volumes of data from multiple Salesforce instances [1]. Then sifting through this data for anything that could be used to compromise the victim’s environments such as access keys, tokens or passwords. This had led to Google Threat Intelligence Group assessing that the primary intent of the threat actor is credential harvesting, and later reporting that it was aware of in excess of 700 potentially impacted organizations [3].

Salesloft previously stated that, based on currently available data, customers that do not integrate with Salesforce are unaffected by this campaign [2]. However, on August 28, Google Threat Intelligence Group announced that “Based on new information identified by GTIG, the scope of this compromise is not exclusive to the Salesforce integration with Salesloft Drift and impacts other integrations” [2]. Google Threat Intelligence has since advised that any and all authentication tokens stored in or connected to the Drift platform be treated as potentially compromised [1].

This campaign demonstrates how attackers are increasingly exploiting trusted Software-as-a-Service (SaaS) integrations as a pathway into enterprise environment.

By abusing these integrations, threat actors were able to exfiltrate sensitive business data at scale, bypassing traditional security controls. Rather than relying on malware or obvious intrusion techniques, the adversaries leveraged legitimate credentials and API traffic that resembled legitimate Salesforce activity to achieve their goals. This type of activity is far harder to detect with conventional security tools, since it blends in with the daily noise of business operations.

The incident underscores the escalating significance of autonomous coverage within SaaS and third-party ecosystems. As businesses increasingly depend on interconnected platforms, visibility gaps become evident that cannot be managed by conventional perimeter and endpoint defenses.

By developing a behavioral comprehension of each organization's distinct use of cloud services, anomalies can be detected, such as logins from unexpected locations, unusually high volumes of API requests, or unusual document activity. These indications serve as an early alert system, even when intruders use legitimate tokens or accounts, enabling security teams to step in before extensive data exfiltration takes place

What happened?

The campaign is believed to have started on August 8, 2025, with malicious activity continuing until at least August 18. The threat actor, tracked as UNC6395, gained access via compromised OAuth tokens associated with Salesloft Drift integrations into Salesforce [1]. Once tokens were obtained, the attackers were able to issue large volumes of Salesforce API requests, exfiltrating sensitive customer and business data.

Initial Intrusion

The attackers first established access by abusing OAuth and refresh tokens from the Drift integration. These tokens gave them persistent access into Salesforce environments without requiring further authentication [1]. To expand their foothold, the threat actor also made use of TruffleHog [4], an open-source secrets scanner, to hunt for additional exposed credentials. Logs later revealed anomalous IAM updates, including unusual UpdateAccessKey activity, which suggested attempts to ensure long-term persistence and control within compromised accounts.

Internal Reconnaissance & Data Exfiltration

Once inside, the adversaries began exploring the Salesforce environments. They ran queries designed to pull sensitive data fields, focusing on objects such as Cases, Accounts, Users, and Opportunities [1]. At the same time, the attackers sifted through this information to identify secrets that could enable access to other systems, including AWS keys and Snowflake credentials [4]. This phase demonstrated the opportunistic nature of the campaign, with the actors looking for any data that could be repurposed for further compromise.

Lateral Movement

Salesloft and Mandiant investigations revealed that the threat actor also created at least one new user account in early September. Although follow-up activity linked to this account was limited, the creation itself suggested a persistence mechanism designed to survive remediation efforts. By maintaining a separate identity, the attackers ensured they could regain access even if their stolen OAuth tokens were revoked.

Accomplishing the mission

The data taken from Salesforce environments included valuable business records, which attackers used to harvest credentials and identify high-value targets. According to Mandiant, once the data was exfiltrated, the actors actively sifted through it to locate sensitive information that could be leveraged in future intrusions [1]. In response, Salesforce and Salesloft revoked OAuth tokens associated with Drift integrations on August 20 [1], a containment measure aimed at cutting off the attackers’ primary access channel and preventing further abuse.

How did the attack bypass the rest of the security stack?

The campaign effectively bypassed security measures by using legitimate credentials and OAuth tokens through the Salesloft Drift integration. This rendered traditional security defenses like endpoint protection and firewalls ineffective, as the activity appeared non-malicious [1]. The attackers blended into normal operations by using common user agents and making queries through the Salesforce API, which made their activity resemble legitimate integrations and scripts. This allowed them to operate undetected in the SaaS environment, exploiting the trust in third-party connections and highlighting the limitations of traditional detection controls.

Darktrace Coverage

Anomalous activities have been identified across multiple Darktrace deployments that appear associated with this campaign. This included two cases on customers based within the United States who had a Salesforce integration, where the pattern of activities was notably similar.

On August 17, Darktrace observed an account belonging to one of these customers logging in from the rare endpoint 208.68.36[.]90, while the user was seen active from another location. This IP is a known indicator of compromise (IoC) reported by open-source intelligence (OSINT) for the campaign [2].

Cyber AI Analyst Incident summarizing the suspicious login seen for the account.
Figure 1: Cyber AI Analyst Incident summarizing the suspicious login seen for the account.

The login event was associated with the application Drift, further connecting the events to this campaign.

Advanced Search logs showing the Application used to login.
Figure 2: Advanced Search logs showing the Application used to login.

Following the login, the actor initiated a high volume of Salesforce API requests using methods such as GET, POST, and DELETE. The GET requests targeted endpoints like /services/data/v57.0/query and /services/data/v57.0/sobjects/Case/describe, where the former is used to retrieve records based on a specific criterion, while the latter provides metadata for the Case object, including field names and data types [5,6].

Subsequently, a POST request to /services/data/v57.0/jobs/query was observed, likely to initiate a Bulk API query job for extracting large volumes of data from the Ingest Job endpoint [7,8].

Finally, a DELETE request to remove an ingestion job batch, possibly an attempt to obscure traces of prior data access or manipulation.

A case on another US-based customer took place a day later, on August 18. This again began with an account logging in from the rare IP 208.68.36[.]90 involving the application Drift. This was followed by Salesforce GET requests targeting the same endpoints as seen in the previous case, and then a POST to the Ingest Job endpoint and finally a DELETE request, all occurring within one minute of the initial suspicious login.

The chain of anomalous behaviors, including a suspicious login and delete request, resulted in Darktrace’s Autonomous Response capability suggesting a ‘Disable user’ action. However, the customer’s deployment configuration required manual confirmation for the action to take effect.

An example model alert for the user, triggered due to an anomalous API DELETE request.
Figure 3: An example model alert for the user, triggered due to an anomalous API DELETE request.
Figure 4: Model Alert Event Log showing various model alerts for the account that ultimately led to an Autonomous Response model being triggered.

Conclusion

In conclusion, this incident underscores the escalating risks of SaaS supply chain attacks, where third-party integrations can become avenues for attacks. It demonstrates how adversaries can exploit legitimate OAuth tokens and API traffic to circumvent traditional defenses. This emphasizes the necessity for constant monitoring of SaaS and cloud activity, beyond just endpoints and networks, while also reinforcing the significance of applying least privilege access and routinely reviewing OAuth permissions in cloud environments. Furthermore, it provides a wider perspective into the evolution of the threat landscape, shifting towards credential and token abuse as opposed to malware-driven compromise.

Credit to Emma Foulger (Global Threat Research Operations Lead), Calum Hall (Technical Content Researcher), Signe Zaharka (Principal Cyber Analyst), Min Kim (Senior Cyber Analyst), Nahisha Nobregas (Senior Cyber Analyst), Priya Thapa (Cyber Analyst)

Appendices

Darktrace Model Detections

·      SaaS / Access / Unusual External Source for SaaS Credential Use

·      SaaS / Compromise / Login From Rare Endpoint While User Is Active

·      SaaS / Compliance / Anomalous Salesforce API Event

·      SaaS / Unusual Activity / Multiple Unusual SaaS Activities

·      Antigena / SaaS / Antigena Unusual Activity Block

·      Antigena / SaaS / Antigena Suspicious Source Activity Block

Customers should consider integrating Salesforce with Darktrace where possible. These integrations allow better visibility and correlation to spot unusual behavior and possible threats.

IoC List

(IoC – Type)

·      208.68.36[.]90 – IP Address

References

1.     https://cloud.google.com/blog/topics/threat-intelligence/data-theft-salesforce-instances-via-salesloft-drift

2.     https://trust.salesloft.com/?uid=Drift+Security+Update%3ASalesforce+Integrations+%283%3A30PM+ET%29

3.     https://thehackernews.com/2025/08/salesloft-oauth-breach-via-drift-ai.html

4.     https://unit42.paloaltonetworks.com/threat-brief-compromised-salesforce-instances/

5.     https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_query.htm

6.     https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_sobject_describe.htm

7.     https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/get_job_info.htm

8.     https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/query_create_job.htm

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About the author
Emma Foulger
Global Threat Research Operations Lead
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