Expert cybersecurity support.
Anytime, anywhere.
Extend the AI-native protection Darktrace gives you with 24/7 expert support, helping you maximize your investment and navigate your cybersecurity journey effectively
Organizations today are facing a fast-moving threat landscape, and the consequences of a cyber-attack can be devastating.
Without a sufficient level of in-house expertise, remaining resilient against new and emerging threats is an ongoing challenge.
That’s why we offer a range of managed and expert services.
Our AI-driven products swiftly identify and neutralize threats, while our seasoned analysts provide 24/7 support to maximize your investment.
Whenever you have a problem, need guidance during an investigation, or simply want to talk to an expert, you can rely on us.
Secure your cyber journey with our expertise
Get unmatched assistance with Darktrace Services – globally recognized for their expertise in proactive cybersecurity. Our 24/7/365 SOC helps ensure your business is protected, providing hands-on guidance and giving you peace of mind.
Evaluate in your environment today
Get 24/7 access to world-class analysts
Day or night, Darktrace SOC delivers expert support for your cybersecurity challenges
Our global SOC operates under a follow-the-sun model, providing 24/7 live expertise and in-depth threat detection analysis
These seasoned analysts understand your infrastructure, enhancing your team's capabilities across your entire enterprise
Lean on their expertise to help you swiftly respond to critical Darktrace alerts across your environment, giving your team extra support when every second matters
Global security experts, backed by AI
When problem-solving or investigating on your behalf, our analysts leverage the insights and investigative power of Cyber AI Analyst to deeply understand your environment. Empowered by AI-driven precision, they can help you triage and prioritize the highest-priority threats and guide you in the best course of action.
Benefit from our experts’ advanced product knowledge and wealth of threat hunting experience to help you bridge the cybersecurity skills gap. Whether it's threat notification, optimization, or enhancing your security posture, the dedicated Darktrace team is always ready to assist.
Our services
Our comprehensive services include seamless integration, tailored solutions, and proactive threat management. Working alongside your team, our experts enhance your security posture so you’re free to focus on long-term threat eradication.
Darktrace Managed Detection & Response™
Let our expert analysts tirelessly monitor and investigate your alerts, to help you detect and respond to threats across network, cloud, SaaS, and OT – giving you unparalleled security and business resilience.
Darktrace Managed Threat Detection™
Stay ahead of cyber threats with 24/7 Darktrace expert triage – swiftly identifying threats while providing rapid, high-priority notifications to focus your investigations.
Darktrace Security Operations Support™
On-demand access to expert analysts for immediate answers and guidance, ensuring robust protection with seamless in-platform chat support and collaborative threat investigations.
