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June 21, 2024

Elevating Network Security: Confronting Trust, Ransomware, & Novel Attacks

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21
Jun 2024
Ensuring trust, battling ransomware, and detecting novel attacks pose critical challenges in network security. This blog explores these challenges and shows how leveraging AI-driven security solutions helps security teams stay informed and effectively safeguard their network.

Understanding the Network Security Market

Old tools blind to new threats

With the rise of GenAI and novel attacks, organizations can no longer rely solely on traditional network security solutions that depend on historical attack data, such as signatures and detection rules, to identify threats. However, in many cases network security vendors and traditional solutions like IDS/IPS focus on detecting known attacks using historical data. What happens is organizations are left vulnerable to unknown and novel threats, as these approaches only detect known malicious behavior and cannot keep up with unknown threats or zero-day attacks.

Advanced threats

Darktrace's End of Year Threat Report for 2023 highlights significant changes in the cyber threat landscape, particularly due to advancements in technology such as generative AI. The report notes a substantial increase in sophisticated attacks, including those utilizing generative AI, which have made it more challenging for traditional security measures to keep up. The report also details the rise of multi-functional malware, like Black Basta ransomware, which not only encrypts data for ransom but also spreads other types of malware such as the Qbot banking trojan. These complex attacks are increasingly being deployed by advanced cybercriminal groups, underscoring the need for organizations to adopt advanced security measures that can detect and respond to novel threats in real-time.

Defenders need a solution that can level the playing field, especially when they are operating with limited resources and getting overloaded with endless alerts. Most network security tools on the market have a siloed approach and do not integrate with the rest of an organization’s digital estate, but attackers don’t operate in a single domain.

Disparate workforce

With so many organizations continuing to support a remote or hybrid working environment, the need to secure devices that are outside the corporate network or off-VPN is increasingly important. While endpoint protection or endpoint detection and response (EDR) tools are a fundamental part of any security stack, it’s not possible to install an agent on every device, which can leave blind spots in an organization’s attack surface. Managing trust and access policies is also necessary to protect identities, however this comes with its own set of challenges in terms of implementation and minimizing business disruption.

This blog will dive into these challenges and show examples of how Darktrace has helped mitigate risk and stop novel and never-before-seen threats.

Network Security Challenge 1: Managing trust

What is trust in cybersecurity?

Trust in cybersecurity means that an entity can be relied upon. This can involve a person, organization, or system to be authorized or authenticated by proving their identity is legitimate and can be trusted to have access to the network or sensitive information.

Why is trust important in cybersecurity?

Granting access and privileges to your workforce and select affiliates has profound implications for cybersecurity, brand reputation, regulatory compliance, and financial liability. In a traditional network security model, traffic gets divided into two categories — trusted and untrusted — with some entities and segments of the network deemed more creditable than others.

How do you manage trust in cybersecurity?

Zero trust is too little, but any is too much.

Modern network security challenges point to an urgent need for organizations to review and update their approaches to managing trust. External pressure to adopt zero trust security postures literally suggests trusting no one, but that impedes your freedom
to do business. IT leaders need a proven but practical process for deciding who should be allowed to use your network and how.

Questions to ask in updating Trusted User policies include:

  • What process should you follow to place trust in third
    parties and applications?
  • Do you subject trusted entities to testing and other due
    diligence first?
  • How often do you review this process — and trusted
    relationships themselves — after making initial decisions?
  • How do you tell when trusted users should no longer be
    trusted?

Once trust has been established, security teams need new and better ways to autonomously verify that those transacting within your network are indeed those trusted users that they claim to be, taking only the authorized actions you’ve allowed them to take.

Exploiting trust in the network

Insider threats have a major head start. The opposite of attacks launched by nameless, faceless strangers, insider threats originate through parties once deemed trustworthy. That might mean a current or former member of your workforce or a partner, vendor, investor, or service provider authorized by IT to access corporate systems and data. Threats also arise when a “pawn” gets unwittingly tricked into disclosing credentials or downloading malware.

Common motives for insider attacks include revenge, stealing or leaking sensitive data, taking down IT systems, stealing assets or IP, compromising your organization’s credibility, and simply harassing your workforce. Put simply, rules and signatures based security solutions won’t flag insider threats because an insider does not immediately present themselves as an intruder. Insider threats can only be stopped by an evolving understanding of ‘normal’ for every user that immediately alerts your team when trusted users do something strange.

“By 2026, 10% of large enterprises will have a comprehensive, mature and measurable zero-trust program in place, up from less than 1% today.” [1]

Use Case: Darktrace spots an insider threat

Darktrace / OT detected a subtle deviation from normal behavior when a reprogram command was sent by an engineering workstation to a PLC controlling a pump, an action an insider threat with legitimized access to OT systems would take to alter the physical process without any malware involved. In this instance, AI Analyst, Darktrace’s investigation tool that triages events to reveal the full security incident, detected the event as unusual based on multiple metrics including the source of the command, the destination device, the time of the activity, and the command itself.  

As a result, AI Analyst created a complete security incident, with a natural language summary, the technical details of the activity, and an investigation process explaining how it came to its conclusion. By leveraging Explainable AI, a security team can quickly triage and escalate Darktrace incidents in real time before it becomes disruptive, and even when performed by a trusted insider.

Read more about insider threats here

Network Security Challenge 2: Stopping Ransomware at every stage    

What is Ransomware?

Ransomware is a type of malware that encrypts valuable files on a victim’s device, denying the account holder access, and demanding money in exchange for the encryption key. Ransomware has been increasingly difficult to deal with, especially with ransom payments being made in crypto currency which is untraceable. Ransomware can enter a system by clicking a link dangerous or downloading malicious files.

Avoiding ransomware attacks ranks at the top of most CISOs’ and risk managers’ priority lists, and with good reason. Extortion was involved in 25% of all breaches in 2022, with front-page attacks wreaking havoc across healthcare, gas pipelines, food processing plants, and other global supply chains. [2]

What else is new?

The availability of “DIY” toolkits and subscription-based ransom- ware-as-a-service (RaaS) on the dark web equips novice threat actors to launch highly sophisticated attacks at machine speed. For less than $500, virtually anyone can acquire and tweak RaaS offerings such as Philadelphia that come with accessible customer interfaces, reviews, discounts, and feature updates — all the signature features of commercial SaaS offerings.                  

Darktrace Cyber AI breaks the ransomware cycle

The preeminence of ransomware keeps security teams on high alert for indicators of attack but hypervigilance — and too many tools churning out too many alerts — quickly exhausts analysts’ bandwidth. To reverse this trend, AI needs to help prioritize and resolve versus merely detect risk.

Darktrace uses AI to recognize and contextualize possible signs of ransomware attacks as they appear in your network and across multiple domains. Viewing behaviors in the context of your organization’s normal ‘pattern of life’ updates and enhances detection that watches for a repeat of previous techniques.

Darktrace's AI brings the added advantage of continuously analyzing behavior in your environment at machine speed.

Darktrace AI also performs Autonomous Response, shutting down attacks at every stage of the ransomware cycle, including the first telltale signs of exfiltration and encryption of data for extortion purposes.

Use Case: Stopping Hive Ransomware attack

Hive is distributed via a RaaS model where its developers update and maintain the code, in return for a percentage of the eventual ransom payment, while users (or affiliates) are given the tools to carry out attacks using a highly sophisticated and complex malware they would otherwise be unable to use.

In early 2022, Darktrace / NETWORK identified several instances of Hive ransomware on the networks of multiple customers. Using its anomaly-based detection, Darktrace was able to successfully detect the attacks and multiple stages of the kill chain, including command and control (C2) activity, lateral movement, data exfiltration, and ultimately data encryption and the writing of ransom notes.

Darktrace’s AI understands customer networks and learns the expected patterns of behavior across an organization’s digital estate. Using its anomaly-based detection Darktrace is able to identify emerging threats through the detection of unusual or unexpected behavior, without relying on rules and signatures, or known IoCs.

Read the full story here

Network Security Challenge 3: Spotting Novel Attacks

You can’t predict tomorrow’s weather by reading yesterday’s forecast, yet that’s essentially what happens when network security tools only look for known attacks.

What are novel attacks?

“Novel attacks” include unknown or previously unseen exploits such as zero-days, or new variations of known threats that evade existing detection rules.

Depending on how threats get executed, the term “novel” can refer to brand new tactics, techniques, and procedures (TTPs), or to subtle new twists on perennial threats like DoS, DDoS, and Domain Name Server (DNS) attacks.

Old tools may be blind to new threats

Stopping novel threats is less about deciding whom to trust than it is about learning to spot something brand new. As we’ve seen with ransomware, the growing “aaS” attack market creates a profound paradigm shift by allowing non-technical perpetrators to tweak, customize, and coin never-before-seen threats that elude traditional network, email, VPN, and cloud security.

Tools based on traditional rules and signatures lack a frame of reference. This is where AI’s ability to spot and analyze abnormalities in the context of normal patterns of life comes into play.                        

Darktrace AI spots what other tools miss                                      

Instead of training in cloud data lakes that pool data from unrelated attacks worldwide, Darktrace AI learns about your unique environment from your environment. By flagging and analyzing everything unusual — instead of only known signs of compromise — Darktrace’s Self-Learning AI keeps security stacks from missing less obvious but potentially more dangerous events.

The real challenge here is achieving faster “time to meaning” and contextualizing behavior that might — or might not — be part of a novel attack. Darktrace/Network does not require a “patient zero” to identify a novel attack, or one exploiting a zero-day vulnerability.

Use Case: Stopping Novel Ransomware Attack

In late May 2023, Darktrace observed multiple instances of Akira ransomware affecting networks across its customer base. Thanks to its anomaly-based approach to threat detection Darktrace successfully identified the novel ransomware attacks and provided full visibility over the cyber kill chain, from the initial compromise to the eventual file encryptions and ransom notes. Darktrace identified Akira ransomware on multiple customer networks, even when threat actors were utilizing seemingly legitimate services (or spoofed versions of them) to carry out malicious activity. While this may have gone unnoticed by traditional security tools, Darktrace’s anomaly-based detection enabled it to recognize malicious activity for what it was. In cases where Darktrace’s autonomous response was enabled these attacks were mitigated in their early stages, thus minimizing any disruption or damage to customer networks.

Read the full story here

References

[1] Gartner, “Gartner Unveils Top Eight Cybersecurity Predictions for 2023-2024,” 28 March 2023.                    

[2] TechTarget, “Ransomware trends, statistics and facts in 2023,” Sean Michael Kerner, 26 January 2023.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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January 29, 2025

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Inside the SOC

Bytesize Security: Insider Threats in Google Workspace

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What is an insider threat?

An insider threat is a cyber risk originating from within an organization. These threats can involve actions such as an employee inadvertently clicking on a malicious link (e.g., a phishing email) or an employee with malicious intent conducting data exfiltration for corporate sabotage.

Insiders often exploit their knowledge and access to legitimate corporate tools, presenting a continuous risk to organizations. Defenders must protect their digital estate against threats from both within and outside the organization.

For example, in the summer of 2024, Darktrace / IDENTITY successfully detected a user in a customer environment attempting to steal sensitive data from a trusted Google Workspace service. Despite the use of a legitimate and compliant corporate tool, Darktrace identified anomalies in the user’s behavior that indicated malicious intent.

Attack overview: Insider threat

In June 2024, Darktrace detected unusual activity involving the Software-as-a-Service (SaaS) account of a former employee from a customer organization. This individual, who had recently left the company, was observed downloading a significant amount of data in the form of a “.INDD” file (an Adobe InDesign document typically used to create page layouts [1]) from Google Drive.

While the use of Google Drive and other Google Workspace platforms was not unexpected for this employee, Darktrace identified that the user had logged in from an unfamiliar and suspicious IPv6 address before initiating the download. This anomaly triggered a model alert in Darktrace / IDENTITY, flagging the activity as potentially malicious.

A Model Alert in Darktrace / IDENTITY showing the unusual “.INDD” file being downloaded from Google Workspace.
Figure 1: A Model Alert in Darktrace / IDENTITY showing the unusual “.INDD” file being downloaded from Google Workspace.

Following this detection, the customer reached out to Darktrace’s Security Operations Center (SOC) team via the Security Operations Support service for assistance in triaging and investigating the incident further. Darktrace’s SOC team conducted an in-depth investigation, enabling the customer to identify the exact moment of the file download, as well as the contents of the stolen documents. The customer later confirmed that the downloaded files contained sensitive corporate data, including customer details and payment information, likely intended for reuse or sharing with a new employer.

In this particular instance, Darktrace’s Autonomous Response capability was not active, allowing the malicious insider to successfully exfiltrate the files. If Autonomous Response had been enabled, Darktrace would have immediately acted upon detecting the login from an unusual (in this case 100% rare) location by logging out and disabling the SaaS user. This would have provided the customer with the necessary time to review the activity and verify whether the user was authorized to access their SaaS environments.

Conclusion

Insider threats pose a significant challenge for traditional security tools as they involve internal users who are expected to access SaaS platforms. These insiders have preexisting knowledge of the environment, sensitive data, and how to make their activities appear normal, as seen in this case with the use of Google Workspace. This familiarity allows them to avoid having to use more easily detectable intrusion methods like phishing campaigns.

Darktrace’s anomaly detection capabilities, which focus on identifying unusual activity rather than relying on specific rules and signatures, enable it to effectively detect deviations from a user’s expected behavior. For instance, an unusual login from a new location, as in this example, can be flagged even if the subsequent malicious activity appears innocuous due to the use of a trusted application like Google Drive.

Credit to Vivek Rajan (Cyber Analyst) and Ryan Traill (Analyst Content Lead)

Appendices

Darktrace Model Detections

SaaS / Resource::Unusual Download Of Externally Shared Google Workspace File

References

[1]https://www.adobe.com/creativecloud/file-types/image/vector/indd-file.html

MITRE ATT&CK Mapping

Technqiue – Tactic – ID

Data from Cloud Storage Object – COLLECTION -T1530

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About the author
Vivek Rajan
Cyber Analyst

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January 28, 2025

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Reimaginar su SOC: cómo lograr una seguridad de red proactiva

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Introduction: Challenges and solutions to SOC efficiency

For Security Operation Centers (SOCs), reliance on signature or rule-based tools – solutions that are always chasing the latest update to prevent only what is already known – creates an excess of false positives. SOC analysts are therefore overwhelmed by a high volume of context-lacking alerts, with human analysts able to address only about 10% due to time and resource constraints. This forces many teams to accept the risks of addressing only a fraction of the alerts while novel threats go completely missed.

74% of practitioners are already grappling with the impact of an AI-powered threat landscape, which amplifies challenges like tool sprawl, alert fatigue, and burnout. Thus, achieving a resilient network, where SOC teams can spend most of their time getting proactive and stopping threats before they occur, feels like an unrealistic goal as attacks are growing more frequent.

Despite advancements in security technology (advanced detection systems with AI, XDR tools, SIEM aggregators, etc...), practitioners are still facing the same issues of inefficiency in their SOC, stopping them from becoming proactive. How can they select security solutions that help them achieve a proactive state without dedicating more human hours and resources to managing and triaging alerts, tuning rules, investigating false positives, and creating reports?

To overcome these obstacles, organizations must leverage security technology that is able to augment and support their teams. This can happen in the following ways:

  1. Full visibility across the modern network expanding into hybrid environments
  2. Have tools that identifies and stops novel threats autonomously, without causing downtime
  3. Apply AI-led analysis to reduce time spent on manual triage and investigation

Your current solutions might be holding you back

Traditional cybersecurity point solutions are reliant on using global threat intelligence to pattern match, determine signatures, and consequently are chasing the latest update to prevent only what is known. This means that unknown threats will evade detection until a patient zero is identified. This legacy approach to threat detection means that at least one organization needs to be ‘patient zero’, or the first victim of a novel attack before it is formally identified.

Even the point solutions that claim to use AI to enhance threat detection rely on a combination of supervised machine learning, deep learning, and transformers to

train and inform their systems. This entails shipping your company’s data out to a large data lake housed somewhere in the cloud where it gets blended with attack data from thousands of other organizations. The resulting homogenized dataset gets used to train AI systems — yours and everyone else’s — to recognize patterns of attack based on previously encountered threats.

While using AI in this way reduces the workload of security teams who would traditionally input this data by hand, it emanates the same risk – namely, that AI systems trained on known threats cannot deal with the threats of tomorrow. Ultimately, it is the unknown threats that bring down an organization.

The promise and pitfalls of XDR in today's threat landscape

Enter Extended Detection and Response (XDR): a platform approach aimed at unifying threat detection across the digital environment. XDR was developed to address the limitations of traditional, fragmented tools by stitching together data across domains, providing SOC teams with a more cohesive, enterprise-wide view of threats. This unified approach allows for improved detection of suspicious activities that might otherwise be missed in siloed systems.

However, XDR solutions still face key challenges: they often depend heavily on human validation, which can aggravate the already alarmingly high alert fatigue security analysts experience, and they remain largely reactive, focusing on detecting and responding to threats rather than helping prevent them. Additionally, XDR frequently lacks full domain coverage, relying on EDR as a foundation and are insufficient in providing native NDR capabilities and visibility, leaving critical gaps that attackers can exploit. This is reflected in the current security market, with 57% of organizations reporting that they plan to integrate network security products into their current XDR toolset[1].

Why settling is risky and how to unlock SOC efficiency

The result of these shortcomings within the security solutions market is an acceptance of inevitable risk. From false positives driving the barrage of alerts, to the siloed tooling that requires manual integration, and the lack of multi-domain visibility requiring human intervention for business context, security teams have accepted that not all alerts can be triaged or investigated.

While prioritization and processes have improved, the SOC is operating under a model that is overrun with alerts that lack context, meaning that not all of them can be investigated because there is simply too much for humans to parse through. Thus, teams accept the risk of leaving many alerts uninvestigated, rather than finding a solution to eliminate that risk altogether.

Darktrace / NETWORK is designed for your Security Operations Center to eliminate alert triage with AI-led investigations , and rapidly detect and respond to known and unknown threats. This includes the ability to scale into other environments in your infrastructure including cloud, OT, and more.

Beyond global threat intelligence: Self-Learning AI enables novel threat detection & response

Darktrace does not rely on known malware signatures, external threat intelligence, historical attack data, nor does it rely on threat trained machine learning to identify threats.

Darktrace’s unique Self-learning AI deeply understands your business environment by analyzing trillions of real-time events that understands your normal ‘pattern of life’, unique to your business. By connecting isolated incidents across your business, including third party alerts and telemetry, Darktrace / NETWORK uses anomaly chains to identify deviations from normal activity.

The benefit to this is that when we are not predefining what we are looking for, we can spot new threats, allowing end users to identify both known threats and subtle, never-before-seen indicators of malicious activity that traditional solutions may miss if they are only looking at historical attack data.

AI-led investigations empower your SOC to prioritize what matters

Anomaly detection is often criticized for yielding high false positives, as it flags deviations from expected patterns that may not necessarily indicate a real threat or issues. However, Darktrace applies an investigation engine to automate alert triage and address alert fatigue.

Darktrace’s Cyber AI Analyst revolutionizes security operations by conducting continuous, full investigations across Darktrace and third-party alerts, transforming the alert triage process. Instead of addressing only a fraction of the thousands of daily alerts, Cyber AI Analyst automatically investigates every relevant alert, freeing up your team to focus on high-priority incidents and close security gaps.

Powered by advanced machine-learning techniques, including unsupervised learning, models trained by expert analysts, and tailored security language models, Cyber AI Analyst emulates human investigation skills, testing hypotheses, analyzing data, and drawing conclusions. According to Darktrace Internal Research, Cyber AI Analyst typically provides a SOC with up to  50,000 additional hours of Level 2 analysis and written reporting annually, enriching security operations by producing high level incident alerts with full details so that human analysts can focus on Level 3 tasks.

Containing threats with Autonomous Response

Simply quarantining a device is rarely the best course of action - organizations need to be able to maintain normal operations in the face of threats and choose the right course of action. Different organizations also require tailored response functions because they have different standards and protocols across a variety of unique devices. Ultimately, a ‘one size fits all’ approach to automated response actions puts organizations at risk of disrupting business operations.

Darktrace’s Autonomous Response tailors its actions to contain abnormal behavior across users and digital assets by understanding what is normal and stopping only what is not. Unlike blanket quarantines, it delivers a bespoke approach, blocking malicious activities that deviate from regular patterns while ensuring legitimate business operations remain uninterrupted.

Darktrace offers fully customizable response actions, seamlessly integrating with your workflows through hundreds of native integrations and an open API. It eliminates the need for costly development, natively disarming threats in seconds while extending capabilities with third-party tools like firewalls, EDR, SOAR, and ITSM solutions.

Unlocking a proactive state of security

Securing the network isn’t just about responding to incidents — it’s about being proactive, adaptive, and prepared for the unexpected. The NIST Cybersecurity Framework (CSF 2.0) emphasizes this by highlighting the need for focused risk management, continuous incident response (IR) refinement, and seamless integration of these processes with your detection and response capabilities.

Despite advancements in security technology, achieving a proactive posture is still a challenge to overcome because SOC teams face inefficiencies from reliance on pattern-matching tools, which generate excessive false positives and leave many alerts unaddressed, while novel threats go undetected. If SOC teams are spending all their time investigating alerts then there is no time spent getting ahead of attacks.

Achieving proactive network resilience — a state where organizations can confidently address challenges at every stage of their security posture — requires strategically aligned solutions that work seamlessly together across the attack lifecycle.

References

1.       Market Guide for Extended Detection and Response, Gartner, 17thAugust 2023 - ID G00761828

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