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November 16, 2021

The Tech Driving Arrow McLaren SP to the Top

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16
Nov 2021
As Arrow McLaren SP looks back on a positive season, the team reflects on key challenges, success, and how AI and automation is leveraged in their work!

As Arrow McLaren SP looks back on a positive season and prepares to build momentum into next year, Taylor Kiel (Team President) and Craig Hampson (Director of Trackside Engineering) reflect on key challenges and successes. With Pato O’Ward’s No. 5 car in the running to win the championship until the final race of the season, they reveal the formula for success – and how the team leverages AI and automation in every aspect of their work – from driver simulation to cyber security.

Data as the lifeblood for performance

In INDYCAR qualifiying, the difference between P1 and P10 can be as little as half a second, and when margins are that tight, the finer details in preparation make the difference. For us, that preparation is driven by data. Every race weekend and every practice session, over 100 lightweight sensors and several computers on the cars produce masses of data that is stored and analyzed for performance optimization.

This ecosystem includes an engine controller, a gear shift controller computer, and a computer unit that controls the clutch, and these systems all talk to each other across what is called a Controller Area Network (CAN). So the key question for us becomes: how do we get useful insights from that data, securely, and in a short period of time?

If you can think of something that’s happening on the car, the likelihood is our team is doing everything we can to try and measure it. Air speed, acceleration, tyre temperature, and so much more – we currently record over 1,500 data channels on the car itself, and we then process another 838 ‘math channels’ from combinations of this data – giving us, for example, the ride height of and downforce on the car.

This is more data than we can ever process with human beings alone, and a lot of our work now is figuring out how to automate these processes, using AI to look for patterns that humans simply cannot identify.

Pitting: More than just a tyre change

Each of our cars have two cellular-based telemetry systems built into them, but we are still limited on the amount of throughput we can observe real time, which is why we need to offload this data each time we pit during practice. This involves plugging in what we call an ‘umbilical cord’ that has a communication line and also powers the car.

Figure 1: A typical INDYCAR would last only minutes on its own battery without the engine running

Any typical race produces between 2.5GB and 3.3GB of data, in addition to in-car video, and a GPS system recording the car’s position on the track, which not only goes back to us but also to the relevant television broadcasters. So, we need to have a lot of storage available both in the cloud and on hard drives using a server. That data needs to be available not just to us at trackside but virtually to engineers not present at the race. And most importantly, that data needs to be secure, and protected from outside interference.

The cyber side: Turning to AI

All that precious data coming from the car, residing in the cloud or elsewhere in our organization, is susceptible to tampering from insiders and outsiders who may – deliberately or indirectly – compromise our ability to access or use that data reliably. As the cyber-threat landscape evolves – with ransomware bringing organizations of all shapes and sizes to a halt – we need to make sure we’re prepared for whatever attack is around the corner.

Firewalls, email gateways, and other perimeter protections are one part of the puzzle. But while these tools are focussed on keeping an attacker out – we needed another layer of defense that ensures that if these defenses are bypassed, we have an autonomous system that knows our organization inside out and can fight back on our behalf to disrupt emerging threats.

That’s where Darktrace has provided a revolutionary solution – using Self-Learning AI that understands every person and device from the ground up and identifies subtle deviations that point to a cyber-threat. And if ransomware strikes, 24/7 Autonomous Response is there in the form of Darktrace Antigena, taking precise action to contain ransomware and other threats at machine speed.

Double wins at doubleheaders

Using automation and AI throughout our technology stack enables us to extract meaningful insights from large pools of data and take quick, decisive action in the form of changes to the car or on-the-fly changes in race strategy.

The ability to react and react quickly is really put to the test on doubleheader race weekends, where any room for improvement you identify from Saturday’s race can be rectified in the form of overnight changes and implemented on Sunday. We believe it’s no coincidence that both of Pato’s No. 5 car’s wins came on the back end of doubleheader events, at Texas and Detroit Belle Isle. With people working in harmony with technology, our engineering team were able to make significant improvements to the car, react on the fly, and ultimately ensure we ended up ahead of the competition.

Digital fakes: Breaking new ground at Nashville

This year’s INDYCAR season featured a brand new track in Nashville, an exciting but daunting prospect for both the drivers and the team as a whole. Having access to a driver simulator, thanks to our partners at Chevrolet, we were able to run a virtual version of our car to try different setups, different techniques, and in this case have the driver learn his way round a whole new circuit.

Figure 2: The Chevrolet simulator projects a digital twin of the Nashville circuit

The track is recreated down to the nearest millimetre using a laser scanner, and then there is a lot of digital rendering involved, making it as realistic as possible with stands, fencing, and sponsor banners. Using this ‘digital fake’ representation was super helpful to the drivers in determining the correct approaches to corners, and for our engineers, enabling them to use the outputs to characterize the track.

The setup of the car in the simulator is effectively the same as the setup of the car in the real world: you set the spring rate and the ride height, it has the aerodynamic map, it knows the inertias and the masses of the car. It’s an incredibly complicated and powerful physics engine, but it gives us the ability to test things out in a controlled environment, and contributed toward one of Felix Rosenqvist’s strongest races of the season in the No. 7 car.

Simulations like these are the way of the future – not just for new circuits but in general. Rather than going through tyres and engines, we can replicate practice sessions in digital form, and the software gets closer to reality every day.

Looking ahead

What is next for Arrow McLaren SP? As we are now a part of the McLaren Racing family, new efficiencies and synergies are realized every month. We’ll certainly continue to leverage that valuable partnership, as well as our technology partnership with Darktrace, continuing to roll out their technology across our digital estate, including our email and cloud services.

In the INDYCAR Series, if you stay still, you go backwards, and the competition hots up every year. We know that now more than ever, the answer lies in using cutting-edge technologies across every aspect of the business to make our lives easier and ultimately propel us to the very top.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Author
Taylor Kiel
Team President, Arrow McLaren SP

Taylor Kiel is a native of Indianapolis, Indiana. His career highlights include starting with Sam Schmidt Motorsports in 2007 in Indy Lights before rising the ranks of now Arrow McLaren SP to president of the team. Kiel has been part of the team’s nine NTT INDYCAR SERIES wins and two Indianapolis 500 pole positions. He was also the race strategist during Pato O’Ward’s first career victory at Texas Motor Speedway in 2021 and led the team to a third-place finish in the point standings.

Craig Hampson
Director of Trackside Engineering, Arrow McLaren SP

Craig Hampson is a mechanical engineering graduate from the University of Maryland. In Hampson’s career, he was the Indianapolis 500-winning R&D engineer for the team that fielded cars for Ryan Hunter-Reay (2014) and Alexander Rossi (2016) and was at the helm of all four of Sebastien Bourdais’ Champ Car World Series titles and 33 of his 37 career NTT INDYCAR SERIES wins. Now, Hampson is the R&D Engineer at Arrow McLaren SP, and in 2020, he took on an expanded role as the race engineer for Fernando Alonso during the 105th Indianapolis 500. During the 2021 season, he served as the race strategist for Felix Rosenqvist and Juan Pablo Montoya on a limited basis.

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March 19, 2025

Global Technology Provider Transforms Email Threat Detection with Darktrace

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At a glance

  • Within just one month of using Darktrace / EMAIL, the volume of suspicious emails requiring analyst attention dropped by 75%, saving analysts 45 hours per month on analysis and investigation.
  • By offloading most manual, repetitive tasks to Darktrace / EMAIL, the company’s skilled security analysts can focus on developing new capabilities and tackling more complex, rewarding projects.
  • Darktrace recently detected and blocked a highly sophisticated and personalized phishing email that spoofed a Microsoft SharePoint and Teams website and used advanced engineering to impersonate the school of an employee’s family member.
  • The transition from the incumbent solution to Darktrace / EMAIL was seamless and undetectable to the company’s vast of customers and partners, reinforcing the security organization’s role as a business enabler—protecting the company and reducing risk without adding friction.

Securing a complex, distributed business without disruption

The company remains at the forefront of technological innovation and transformation; however, its success and ambitions come with the challenges of managing a distributed global business—balancing digital advancements, existing technology investments, and evolving compliance requirements.

Optimizing a complex tech stack for scalable growth

The organization operates a diverse technology stack spanning Windows, Mac, Linux, and multiple cloud environments, creating a complex and challenging IT landscape. The company’s Chief Information Security Officer (CISO) emphasizes the need for efficiency and agility. “Our goal is to scale and deliver new capabilities without increasing headcount, ensuring that costs remain proportionate to growth.”

Balancing security, governance, and business agility

Committed to responsible practices, this industry leader prioritizes secure and trustworthy technology for its customers who rely on its solutions. “Balancing business agility with governance is a constant challenge," said the CISO. "There’s always a natural push and pull, which I believe is healthy—but achieving the right balance is delicate.”

Protecting critical workflows without impacting productivity

For the organization, email is much more than just a communication tool. “Email plays a critical role in our engineering workflows and is fundamental to how we build our products.” Because of this, the company is extremely cautious about implementing any solution that could introduce friction or disrupt productivity. “There is zero tolerance for disruption, which is why we take a deliberate and methodical approach when evaluating, selecting, and deploying our tools and solutions,” he said.  

More than a vendor: A security partner invested in success

To ensure an optimal security infrastructure, the enterprise security team regularly evaluates market technologies to their existing solutions. With the rapidly evolving threat landscape, the CISO said they “wanted to validate whether we still had best-in-class protection and the right controls in place to secure our organization. It was about assessing whether we could do better in our ongoing effort to fine-tuning our approach to achieve the best possible outcome.”

The team evaluated 15 different email security vendors based on the following criteria:

  1. Efficacy to detect threats
  2. Ability to integrate with existing tooling
  3. Ease of use
  4. A vendor’s approach to partnership  

They initially narrowed the list to five vendors, conducting demo sessions for deeper evaluations before selecting three finalists for a proof of value (POV). We analyzed actual malicious emails with each vendor to assess the accuracy of their detections, allowing for an objective comparison,” said the CISO. Through this rigorous process, the Darktrace / EMAIL security solution emerged as the best fit for their business. “Darktrace’s product performed well and showed a genuine commitment to partnering with us in the long-term to ensure our success.”

The team objectively understood where there were gaps across the different vendors, where they were strong, and where they could use improvement. “Based on the analysis, we knew that Darktrace / EMAIL could deliver as the data supported it, in our specific use cases.  

Partnership, integrity and respect

Throughout the evaluation process, the importance of partnership and mutual respect remained an essential factor to the CISO. “I wanted a company we could develop a long-term strategic partnership with, one that could extend far deeper than just email.” A key factor in choosing Darktrace was the commitment and engagement of its team at every level of the organization. “Darktrace showed integrity, patience and a genuine investment in building a strong relationship with my team.  That's why we're here today.”

“Together, we've delivered some fantastic outcomes”

For the organization, Darktrace / EMAIL has played a crucial role in reducing risk, empowering analysts, and enabling a lean, effective security strategy. “Together, we've delivered some fantastic outcomes,” said the CISO.  

Reducing risk. Empowering analysts

“Within that first month, we saw a 75% drop in suspicious emails that that required manual review, which reduced the time my team spent analyzing and investigating by 45 hours per month,” said the CISO. The security team values Darktrace / EMAIL not only for its ease of use but also for the time it frees up for more meaningful work. “Giving my team the opportunity to tackle complex challenges they enjoy and find more stimulating is important to me.” As they continue to fine-tune and optimize balance levels within Darktrace / EMAIL, he expects even greater efficiency gains in the coming months.

Maximizing protection while staying lean

It’s important for the security group to be proportionate with their spending, said the CISO. “It's all about what is enough security to enable the business. And that means, as our organization grows, it's important that we are as lean and as efficient as possible to deliver the best outcomes for the business.”  Embracing an AI-powered automated approach is an essential component to achieving that goal. By offloading most manual, repetitive tasks to Darktrace / EMAIL, the company’s skilled security analysts can focus on more strategic and proactive initiatives that enable the business.  

Protecting employees from advanced social engineering threats

Recently, Darktrace detected a malicious email targeting an employee, disguised as a spoofed Microsoft SharePoint and Teams website. What made this attack particularly sophisticated was its personalization — it impersonated the school where the employee’s family member attended. Unlike mass malicious emails sent to thousands of people, this was a highly targeted attack, leveraging advanced social engineering tactics to exploit connections within the education system and between family members.  

Protecting without disrupting

A seamless migration is often overlooked but is critical to success for any organization, said the CISO. With a wide ecosystem of partners, email is a highly visible, business-critical function for the organization — "any friction or downtime would have an immediate impact and could throttle the entire business,” he said. However, the transition from their previous solution to Darktrace / EMAIL was exceptionally smooth. “No one realized we changed providers because there was no disruption — no incidents at all. I cannot emphasize just how important that is when I'm trying to position our security organization as an enabling function for the business that protects and reduces risk without adding friction.”

A security partnership for the future

“To survive as a business over the next few years, adopting AI is no longer optional—it’s essential,” said the CISO. However, with the cybersecurity market becoming increasingly saturated, selecting the right solutions and vendors can be overwhelming. He stresses the importance of choosing strategic partners who not only deliver the outcomes you need, but also deeply understand your organization’s unique environment. “You’re only as strong as your partners. Technology innovation and the cybersecurity market are always changing.  At some point every solution will face a challenge—it’s inevitable. The differentiator will be how people respond when that happens.”  

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March 19, 2025

Survey findings: How is AI Impacting the SOC?

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There’s no question that AI is already impacting the SOC – augmenting, assisting, and filling the gaps left by staff and skills shortages. We surveyed over 1,500 cybersecurity professionals from around the world to uncover their attitudes to AI cybersecurity in 2025. Our findings revealed striking trends in how AI is changing the way security leaders think about hiring and SOC transformation. Download the full report for the big picture, available now.

Download the full report to explore these findings in depth

The AI-human conundrum

Let’s start with some context. As the cybersecurity sector has rapidly evolved to integrate AI into all elements of cyber defense, the pace of technological advancement is outstripping the development of necessary skills. Given the ongoing challenges in security operations, such as employee burnout, high turnover rates, and talent shortages, recruiting personnel to bridge these skills gaps remains an immense challenge in today’s landscape.

But here, our main findings on this topic seem to contradict each other.

There’s no question over the impact of AI-powered threats – nearly three-quarters (74%) agree that AI-powered threats now pose a significant challenge for their organization.  

When we look at how security leaders are defending against AI-powered threats, over 3 out of 5 (62%) see insufficient personnel to manage tools and alerts as the biggest barrier.  

Yet at the same time, increasing cyber security staff is at the bottom of the priority list for survey participants, with only 11% planning to increase cybersecurity staff in 2025 – less than in 2024. What 64% of stakeholders are committed to, however, is adding new AI-powered tools onto their existing security stacks.

With burnout pervasive, the talent deficit reaching a new peak, and growing numbers of companies unable to fill cybersecurity positions, it may be that stakeholders realize they simply cannot hire enough personnel to solve this problem, no matter how much they may want to. As a result, leaders are looking for methods beyond increasing staff to overcome security obstacles.

Meanwhile, the results show that defensive AI is becoming integral to the SOC as a means of augmenting understaffed teams.

How is AI plugging skills shortages in the SOC?

As explored in our recent white paper, the CISO’s Guide to Navigating the Cybersecurity Skills Shortage, 71% of organizations report unfilled cybersecurity positions, leading to the estimation that less than 10% of alerts are thoroughly vetted. In this scenario, AI has become an essential multiplier to relieve the burden on security teams.

95% of respondents agree that AI-powered solutions can significantly improve the speed and efficiency of their defenses. But how?

The area security leaders expect defensive AI to have the biggest impact is on improving threat detection, followed by autonomous response to threats and identifying exploitable vulnerabilities.

Interestingly, the areas that participants ranked less highly (reducing alert fatigue and running phishing simulation), are the tasks that AI already does well and can therefore be used already to relieve the burden of manual, repetitive work on the SOC.

Different perspectives from different sides of the SOC

CISOs and SecOps teams aren’t necessarily aligned on the AI defense question – while CISOs tend to see it as a strategic game-changer, SecOps teams on the front lines may be more sceptical, wary of its real-world reliability and integration into workflows.  

From the data, we see that while less than a quarter of execs doubt that AI-powered solutions will block and automatically respond to AI threats, about half of SecOps aren’t convinced. And only 17% of CISOs lack confidence in the ability of their teams to implement and use AI-powered solutions, whereas over 40% those in the team doubt their own ability to do so.

This gap feeds into the enthusiasm that executives share about adding AI-driven tools into the stack, while day-to-day users of the tools are more interested in improving security awareness training and improving cybersecurity tool integration.

Levels of AI understanding in the SOC

AI is only as powerful as the people who use it, and levels of AI expertise in the SOC can make or break its real-world impact. If security leaders want to unlock AI’s full potential, they must bridge the knowledge gap—ensuring teams understand not just the different types of AI, but where it can be applied for maximum value.

Only 42% of security professionals are confident that they fully understand all the types of AI in their organization’s security stack.

This data varies between job roles – executives report higher levels of understanding (60% say they know exactly which types of AI are being used) than participants in other roles. Despite having a working knowledge of using the tools day-to-day, SecOps practitioners were more likely to report having a “reasonable understanding” of the types of AI in use in their organization (42%).  

Whether this reflects a general confidence in executives rather than technical proficiency it’s hard to say, but it speaks to the importance of AI-human collaboration – introducing AI tools for cybersecurity to plug the gaps in human teams will only be effective if security professionals are supported with the correct education and training.  

Download the full report to explore these findings in depth

The full report for Darktrace’s State of AI Cybersecurity is out now. Download the paper to dig deeper into these trends, and see how results differ by industry, region, organization size, and job title.  

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