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December 2, 2019

Containing Cyber Threats with Autonomous Response

Autonomous response technology can stop cyber threats in their tracks. Discover how these solutions enable rapid threat containment.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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02
Dec 2019
“The next phase in our journey toward autonomous security is Autonomous Response decision-making.”

Lawrence Pingree, Research Vice President, Gartner

We’ve talked extensively on this blog about Autonomous Response: the AI-powered technology that, according to Gartner, represents a paradigm shift in cyber defense. As the first such Autonomous Response tool, Darktrace Antigena has already thwarted countless cyber-attacks, from a spear phishing campaign against a major city to an IoT smart locker attack targeting a popular amusement park. Antigena’s surgical intervention afforded their security teams the time they needed to investigate — stopping the clock in seconds by containing just the malicious behavior.

For all its benefits, however, Autonomous Response does have one drawback: it can make for slightly anticlimactic blog posts. In place of captivating, step-by-step descriptions of malware spreading throughout the enterprise and inflicting irrevocable damage, Antigena case studies end a mere moment after they start, with the “patient zero” employee completely unaware of the compromise that could have been.

In this particular case, however, Antigena was deployed in Human Confirmation Mode — a starter mode wherein the AI’s actions must first be approved by the security team. Absent such approval, the result was both an in-depth look at a sophisticated ransomware attack, as well as a remarkable illustration of how Antigena reacted in real time to every stage of that attack’s lifecycle:

Initial download

Patient zero here was a device that Darktrace detected downloading an executable file from a server with which no other devices on the network had ever communicated. Downloads like this one regularly bypass conventional endpoint tools, since they cannot be programmed in advance to catch the full range of unpredictable future threats. By contrast, because Darktrace AI learned the typical behavior of the company’s unique users and devices while ‘on the job’, it easily determined the download to be anomalous.

Figure 1: Darktrace alerts on the 100% rare connection and subsequent download — as it occurs.

Had Antigena been in Active Mode at the time, this would have marked the end of the blog post. By blocking all connections to the associated IP and port, Antigena would have instantly stopped the download — without otherwise impacting the device at all.

Figure 2: Antigena, in Human Confirmation Mode, recommends that it block the suspicious activity.

Command and control

Following the download, Darktrace observed the device making an HTTP GET request to the same rare endpoint. The continuation of this suspicious activity precipitated an escalation in Antigena’s recommended response, which would now have blocked all outgoing traffic from the breached device to prevent any infection from spreading.

Darktrace then detected the device making yet more unusual external connections to endpoints that, in many cases, had self-signed SSL certificates. Such self-signed certificates do not require verification by a trusted authority and are therefore frequently utilized by cyber-criminals. As a consequence, the outgoing connections from our infected device are likely the installed malware communicating with its command and control infrastructure, as Darktrace flagged below:

Figure 3: Darktrace alerts on the suspicious SSL certificates.

Figure 4: Antigena recommends taking action to block the connections in question.

Internal reconnaissance

Beyond the unusual external activity observed from the breached device, it also began to deviate significantly from its typical pattern of internal behavior. Indeed, Darktrace detected the device making over 160,000 failed internal connections on two key ports: Remote Desktop Protocol port 3389 and SMB port 445. This activity — known as network scanning — provides crucial reconnaissance, giving the attacker insight into the network structure, the services available on each device, and any potential vulnerabilities. Ports 3389 and 445 are especially common targets.

Figure 5: Darktrace tracks this ransomware attack at every step, though the security team does not mount a response in time.

The unusual external connections to self-signed SSL certificates, combined with the highly anomalous internal connectivity from the device, would have caused Antigena to escalate further. Alas, the attack proceeds.

Darktrace detected no further anomalous activity from patient zero for the next four days — perhaps a mechanism to remain under the radar. Yet this period of dormancy concluded when, once again, the device connected to a rare domain with a self-signed SSL certificate, likely reaching out to its command and control infrastructure for additional instructions.

Lateral movement

A day later — in a sign that suggests the prior scanning was somewhat fruitful — the infected device performed a large amount of unusual SMB activity consistent with the malware attempting to move laterally across the network. Darktrace picked up on the breached device sending unusual outgoing SMB writes to the remote administration tool PsExec to a total of 38 destination devices, 28 of which it compromised with a malicious file.

Darktrace recognized this activity as highly anomalous for the particular device, as it doesn’t usually communicate with these destination devices in this manner. Antigena would therefore would have surgically blocked the remote administration behavior by first containing the patient zero device to its normal ‘pattern of life’, and then by escalating to blocking all outgoing connections from the device if lateral movement had continued. Antigena’s escalation can be seen below: the first action is taken at 08:03, the second, more severe action at 08:43.

Figure 6: Darktrace repeatedly alerts on the unusual SMB traffic with high confidence — thanks to its evolving understanding of the device’s typical ‘pattern of life’.
Figure 7: Antigena again recommends immediate intervention, this time to impede lateral movement.

Encryption

Darktrace observed the first sign of the ransomware’s ultimate objective — encrypting files — on a different device, which also performed a large volume of unusual SMB activity. After accessing a multitude of SMB shares that it hadn’t accessed previously, it systematically appended those files with the .locked extension. When all was said and done, this encryption activity was seen from no less than 40 internal devices.

In Active Mode, Antigena Ransomware Block would have fully quarantined the devices — a culmination of increasingly severe Antigena actions from the initial infection of patient zero, to the command and control communication, to the internal reconnaissance, to the lateral movement, and finally to the file encryption.

Figure 8: Antigena Ransomware Block was fully armed and prepared to fight back against the infection.

The case for boring blog posts

No other approach to cyber security is able to track ransomware so comprehensively throughout its lifecycle, as programming legacy tools to flag all remote administration behavior, for instance, would inundate security teams with thousands of false positive alerts. Thus, only Darktrace’s understanding ‘self’ for each infected device can shed light on such activities — in the rare cases when they are anomalous.

Figure 9: An overview of Darktrace’s myriad warnings throughout the five-day attack with each colored dot representing a high-confidence alert.

However, intriguing though it may be to track this lifecycle to conclusion, the technology to write far less intriguing blog posts already exists and is already proven. Autonomous Response will render this kind of threat story a relic of the past, and for organizations with sensitive data and critical intellectual property to safeguard, the days of boring security blogs cannot come soon enough.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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June 9, 2026

Healthcare’s OT Cybersecurity Gap: Why Hospitals Must Make the Same Security Investments as Regulated Critical Infrastructures

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Rethinking the healthcare attack surface

When most people think about Operational Technology (OT) cybersecurity, they think about oil & gas pipelines, utilities, manufacturing plants, or power grids. However, hospitals & healthcare systems have quickly become a point of focus in the OT cybersecurity community as they do employ a variety of OT in the form of IoMT (Internet of Medical Things) networked devices such as: infusion pumps, imaging systems, patient monitoring equipment, laboratory systems, and traditional industrial control systems (ICS) in the form of smart building management systems (BMS) and even on site power generation control systems. 

These healthcare environments are no longer just traditional IT ecosystems, they are cyber-physical environments where disruption can directly impact patient care, operational continuity, and ultimately patient safety.

The OT cybersecurity expertise gap in healthcare organizations

Our research in the OT cybersecurity space revealed a concerning trend. Many hospitals and healthcare networks lack dedicated OT cybersecurity teams, OT security full time employees (FTE) and even OT expertise in the form of OT security certifications when compared to other critical infrastructure sectors.

On the other hand, within industries such as energy and manufacturing, we encounter more mature OT security programs that employ full time employees  dedicated to OT cybersecurity with OT security certifications and expertise to secure industrial and operational environments and lead investment in OT security processes and technology.

When reviewing the top 20 U.S. Hospitals by market cap, given what is publicly available on LinkedIn, only one FTE with an OT cybersecurity certification was found. The certifications that were searched for include: GIAC GICSP, GIAC GRID, GIAC GCIP and all ISA/IEC 62443 certifications. When replicating this same search across the top 20 utility providers in the US, 73 FTEs with OT related certifications were identified. As a control group, we looked within financial services, an industry NOT expected to have OT systems worth investing in FTEs to protect. However, the top 20 US financial institutions had 18 FTEs with OT related certifications. 

What these findings reveal

Overall, the findings regarding healthcare investment in OT security FTEs are surprising given how operationally dependent modern healthcare has become on OT. So why aren't hospitals investing in OT security personnel at the rate of peer critical infrastructures? It could just be lack of awareness; however, there are other, more plausible reasons.  

Based on historical trends in cyber incidents within the healthcare space, one could speculate that there is significantly greater likelihood of being victim to an attack that  focuses on extortion or data theft rather than an attack on specific OT systems. The amount of ransomware events incurred in healthcare, that historically do not target OT systems, may divert attention and security investment to the parts of the attack surface most likely to be targeted by ransomware. Additionally, data theft is a relevant threat objective for hospitals given PHI, PCI and PII, and data theft does not traditionally align with attacks targeting OT.  

However, with focused investment to address data theft and with adversaries new capability to string together chains of vulnerabilities of different severity scores using advancements in AI, we could be entering a threat landscape where adversaries pivot their tactics to target exposed and under protected devices and systems like OT. For example, although not a patient records database, predominant IOMT protocols HL7 and DICOM are unencrypted plaintext protocols and unless encrypted it is very simple for adversaries, who are sniffing traffic, to identify protected health information (PHI) in these communication protocols.

Why OT cybersecurity expertise can be effective for healthcare organizations

The convergence of IT, OT, and IoMT is already here, and threat actors are increasingly aware of the operational vulnerabilities that come with it. Additionally, as AI solutions such as agentic or generative applications are adopted and deployed, the attack surface will continue to change as permissions, and new connections will exist to support AI efficiency. From a cybersecurity standpoint, the reality is that many healthcare organizations are still working to establish consistent visibility and governance across their enterprise-connected devices and systems as their attack surface is changing in real time.  As the healthcare sector remains a significant target for cyber-attacks, hospitals would be well advised to begin addressing their operational environments OT as a critical component of their attack surface and invest in securing them first with people, then process and technology. 

What can healthcare organizations do to secure their OT

Including OT in current cybersecurity processes such as red teaming and testing incident response plans that take OT into account alongside building dedicated OT security capabilities including improving OT network visibility, leveraging OT network anomaly detection, micro-segmentation, and secure remote access will become essential steps in strengthening healthcare resilience. 

However, before any of the above processes or investments in technology can be made, these healthcare organizations, like the other critical infrastructure sectors, need to invest in the people with the experience in OT security to lead, implement, manage and audit the investment in OT cybersecurity technology and processes.  In cases where headcount cannot be added, investment in OT security certifications, such as the ones listed in this article, and participation on OT security events focused on practitioner training for existing cybersecurity employees can move the needle in terms of bringing OT expertise to the existing team.  

In an industry where uptime and safety are as mission critical as they are for a power utility, OT cybersecurity FTEs can no longer be viewed as optional for healthcare organizations and must become part of the foundation of modern healthcare cybersecurity strategy. 

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About the author
Daniel Simonds
Director of Operational Technology

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June 9, 2026

Always On, Always Defending: Inside the AI-Driven SOC

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Today’s SOC: A system under pressure

The SOC has been described as the:

  • Control center for security systems management  
  • Operations center for log analysis and alert response
  • Command center for network monitoring and investigation

But the CISO at a manufacturer of industrial power solutions says today’s SOC is far more dynamic:

“The SOC is an active player in a never-ending chess match where the pieces are always moving, the rules are constantly changing, and we’re continuously adjusting our tactical and strategic approaches to keep up.”

This has created a balancing act for cybersecurity professionals:

  • Support expanding digital estates to fuel innovation…or risk limiting business growth
  • Stop advanced cyberattacks at scale…or risk severe financial and reputational impacts

But balancing these responsibilities is increasingly difficult. Attackers are operating at machine speed and scale using sophisticated, adaptive techniques that overwhelm teams and bypass legacy defenses. At the same time, more than half of cybersecurity teams are understaffed, and 65% have unfilled cybersecurity positions (ISACA).

“The SOC is hitting its breaking point,” admits the VP of IT at a U.S.-based risk management services provider.”

“That’s the hard reality,” affirms a Chief Digital and Technology Officer at a North American financial services organization. “SOC teams are drowning in alerts, wasting time researching the most benign incidents while missing critical threats.”

Traditional tools lack the context and autonomous reasoning needed to determine which ones are truly dangerous, requiring analysts to manually review and respond. But with thousands of alerts hitting SOCs daily, the task exceeds human capacity, with recent industry research revealing that 40% to 42% of security alerts now go uninvestigated.

“Our old governance models of throwing bodies at it, that’s not going to work,” says the Group CIO of a multinational holding company. “Attackers move at machine speed, and our defenses have to operate at the same pace. Using AI for cybersecurity is the only way to do that.”

Why AI is essential

AI is about speed, scale, and context.

SOC teams are still expected to find the proverbial “needle in a haystack”, but the haystack keeps growing. As digital infrastructures expand and threat actors use AI to rapidly scale attacks and exploit vulnerabilities, success isn’t about keeping up but changing the approach.

This is where AI comes in, enabling security teams to operate at machine speed and scale by:

  • Analyzing vast amounts of data and correlating signals across domains within seconds
  • Detecting possible threats in real time and taking immediate action to mitigate risk
  • Prioritizing threats by severity and uncovering contextual details for rapid triage

The power of AI isn’t theoretical; it is transforming how today’s businesses operate.

The Chief Digital and Technology Officer at a financial services firm says within a single month of using Darktrace, the solution tracked billions of network events, autonomously investigated tens of millions of those incidents, and added the equivalent of 1,000 analyst hours of investigation. It also found threats that bypassed traditional tools, autonomously responding to contain or disrupt the threat on over 30,000 emails, including 18,000 the firm’s native email filter missed.

When Darktrace says it “takes action on a threat,” it generally means its platform can move beyond just detecting suspicious activity and automatically respond to contain or disrupt the threat—such as isolating a device, slowing or blocking suspicious network traffic, disabling risky user activity, or triggering security workflows—depending on how the system is configured.

AI isn’t about displacing humans.

AI is a powerful tool for handling large-scale data analysis, pattern detection, and repetitive tasks, but it cannot replace human critical thinking. By removing mindless work that does not require judgment, AI frees analysts to focus on what humans do best: applying reasoning, context, and sound decision-making to complex threats.

“AI is a workforce maximizer,” says the Chief Digital and Technology Officer. “It augments our team by monitoring and detecting threats at a scale beyond human capacity while providing the critical context we need to make faster, more confident decisions.

Rather than replacing people, AI is changing how security professionals work. Analysts can reclaim time previously spent on tedious, manual triage to focus on higher priorities and proactive initiatives like advanced threat hunting, strategic risk management, and security enablement and training.

“Aside from risk mitigation, our biggest ROI is in efficiency,” says the Head of Security at global business services provider. “What used to take 90% of our investigation time is now handled automatically, so we can focus on the final 10%, which requires critical thinking."

For SOC teams under pressure, the impact can be transformative, with security leaders reporting significant real-world outcomes using Darktrace Self-Learning AITM, including:

  • Phishing emails reduced by 99%
  • 1 million+ emails autonomously analyzed each month, with no email-based incidents reported
  • Potential threats autonomously neutralized in under four seconds, on average  
  • 99% of investigations conducted autonomously, surfacing only the high-priority 1% of threats for analyst review

How AI optimizes the SOC

To protect the modern enterprise, you absolutely need the right tools,” says CTO at leading European fashion brand. “Without them you’re a victim. With them, you’re a defender. AI and the machine speed detect/response it enables makes it the most critical tool.”

Replacing chaos with clarity and control  

It’s important to note that different AI solutions address different needs. Companies should clearly understand their specific use case and select the solution that best aligns with their goals, requirements, and operational needs.  

When it comes to choosing cybersecurity in a machine-speed threat landscape, time is the most valuable resource. Organizations require AI that can move from insight to action by:

  • Learning an organization’s unique behavioral patterners
  • Correlating signals across domains to detect anomalous activity
  • Prioritizing events and autonomously responding at scale to the vast majority
  • Quarantining high-impact threats until the SOC can investigate
  • Arming analysts with deep, contextual information to accelerate investigations

“Darktrace AI gives us threat detections based on facts, not guesses,” says the Group CIO. “It moves the SOC beyond alert overload to confident, informed decision-making. When Darktrace flags something, we pay attention. False positives are very rare, so we act with speed and confidence without second-guessing.”

Replacing anxiety with confidence and peace of mind

Every missed alert can have real-world consequences.

The strain of maintaining constant vigilance at scale without holistic visibility and automation is taking its toll on security professionals: 66% report increased stress, and nearly half say it’s the reason they’re leaving the field (ISACA).

The CIO at a professional sports organization says that’s not surprising: “If you don’t know what’s going on, anything could be happening. Operating with that level of uncertainty and control is incredibly stressful.”

AI gives SOCs the power to be proactive by unifying telemetry across network, email, identity, and cloud environments to provide a complete picture and a stronger foundation for action. The benefits for analysts, both personally and professionally, are significant:

  • Achieve greater work-life balance: “Knowing that Darktrace has our backs 24/7 and will take immediate action to stop threats  means we can now work normal hours and take vacations without worrying,” says the Chief Digital and Technology Officer.
  • Feel in control with deeper insights: “It not only stops and quarantines threats but also provides the deep context we need to quickly investigate and respond,” explains the Head of Security.  
  • Gain confidence the business is protected 24/7: “We can sleep at night. With Darktrace I’m confident that even with a small team we can protect the business 24/7,” adds the former retail CIO.

The modern SOC: A system of balance

Elevated to a core pillar of business strategy, the modern SOC is now considered:

  • The nerve center of cyber risk and proactive defense
  • The AI-powered command center for operational resilience
  • The strategic hub for contextual decision-making at scale

The SOC has evolved from a reactive center responsible for managing systems into a proactive, frontline defender and strategic business enabler—integral to innovation and growth.

AI is the key to balancing these responsibilities.

“We can only grow as fast as we can secure the business,” says the Head of Security. “AI gives us the speed, scale, and confidence to do both.”

*Metrics are based on the customer’s interview, data and sourced from its monthly Cyber AI Insights reporting.

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