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August 7, 2024

How Darktrace’s AI Applies a Zero-Trust Mentality within Critical Infrastructure Supply Chains

Darktrace prevented a Critical National Infrastructure organization from falling victim to a SharePoint phishing attack originating from one of its trusted suppliers. This blog discusses common perceptions of zero-trust in email security, how AI that uses anomaly-based threat detection embodies core zero-trust principles and the relevance of this approach to securing CNI bodies with complex but interdependent supply chains from Cloud account compromise. 
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nicole Wong
Cyber Security Analyst
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07
Aug 2024

Note: In order to name anonymity, real organization names have been replaced, all names used in this blog are fictitious.

What are critical national infrastructure sectors?

Critical National Infrastructure (CNI) sectors encompass of assets, systems, and networks essential to the functioning of society. Any disruption or destruction of these sectors could have wide-reaching and potentially disastrous effects on a country’s economy, security and/or healthcare services [1].

Cyber risks across Transportation Systems sector

Transportation Systems is one such CNI sector comprising of interconnected networks of fixed and mobile assets managed by both public and private operators. These systems are highly interdependent with other CNI sectors too. As such, the digital technologies this sector relies on – such as positioning and tracking, signaling, communications, industrial system controls, and data and business management – are often interconnected through different networks and remote access terminals. This interconnectedness creates multiple entry points that need to be security across the supply.

Digital transformation has swept through CNI sectors in recent years, including Transportation Systems. These organizations are now increasingly dependent on third-party and cloud providers for data storage and transmission, making their supply chains vulnerable to exploitation by malicious actors [2].

The exploitation of legitimate and popular cloud services mirrors the well-known “living-off-the-land” techniques, which are not being adapted to the cloud along with the resources they support. In one recent case previously discussed by Darktrace, for example, a phishing attack attempted to abuse Dropbox to deliver malicious payloads.

Zero-Trust within CNI Sectors

One recommended approach to secure an organization’s supply chain and cloud environments is the implementation of zero-trust strategies, which remove inherent trust within the network [3] [4]. The principle of “never trust, always verify” is widely recognized as an architectural design, with 63% of organizations surveyed by Gartner reportedly implementing a zero-trust strategy, but in most cases to less than 50% of their environments [5]

Although this figure reflects the reality and challenge of balancing operations and security, demands from the threat landscape and supply chain risks mean that organizations must adopt zero-trust principles in areas not traditionally considered part of network architecture, such as email and cloud environments.

Email is often the primary entry point for cyber-attacks with Business Email Compromise (BEC) being a major threat to CNI organizations. However, the application of zero-trust principles to secure email environments is still not well understood. Common misconceptions include:

  • “Positively identifying known and trusted senders” – Maintaining a list of “known and trusted senders” contradicts the zero-trust model, which assumes that no entity is inherently trustworthy.
  • “Using DMARC, DKIM and SPF” – While these protocols offer some protection, they are often insufficient on their own, as they can be bypassed and do not protect against email account takeovers. Research published from Darktrace’s last two threat reports consistently shows that at least 60% of phishing emails detected by Darktrace had bypassed Domain-based Message Authentication, Reporting & Conformance (DMARC) [6] [7].  
  • “Mapping transaction flows between internal and external users to determine what access is required/not required” – Although this aligns with the principles of least privilege, it is too static for today’s dynamic supply chains and evolving digital infrastructure. This approach also suggests the existence of “trusted” access routes into a network.

Attack Overview

In July 2024, Darktrace / EMAIL™ detected and contained a sophisticated phishing attack leveraging Microsoft SharePoint. This attack exploited the trusted relationship between a Darktrace customer in the public transport sector and a compromised supplier. Traditional methods, such as those detailed above, would likely have failed to defend against such an advanced threat. However, Darktrace’s behavioral analysis and zero-trust approach to email security allowed it to successfully identify and neutralize the attack, preventing any potential disruption.

Initial Intrusion Attempt

The observed phishing attack by Darktrace would suggest that the customer’s supplier was targeted by a similar campaign beforehand. This initial breach likely allowed the attacker to use the now compromised account as a vector to compromise additional accounts and networks.

On July 9, Darktrace / EMAIL identified a significant spike in inbound emails from “supplier@engineeringcompany[.]com”. The emails appeared to be legitimate notifications sent via SharePoint and contained a file named “Payment Applications Docs”.

Email correspondence in the weeks around the phishing attack.
Figure 1: Email correspondence in the weeks around the phishing attack. The sender is an established correspondent with ongoing communications prior to and after the attack, however there is a significant spike in incoming emails on the day of the attack.

This reflects a common technique in malicious social engineering attempts, where references to payment are used to draw attention and prompt a response. Darktrace observed a large number of recipients within the organization receiving the same file, suggesting that the motive was likely credential harvesting rather than financial gain. Financially motivated attacks typically require a more targeted, ‘under-the-radar’ approach to be successful.

These phishing emails were able to bypass the customer’s email gateways as they were sent from a trusted and authoritative source, SharePoint, and utilized an email address with which the customer had previously corresponded. The compromised account was likely whitelisted by traditional email security tools that rely on SPF, DKIM, and DMAC, allowing the malicious emails to evade detection.

Autonomous Response

Darktrace / EMAIL analysis of the unusual characteristics of the phishing email in relation to the supplier’s typical behaviour, despite the email originating from a legitimate SharePoint notification.
Figure 2: Darktrace / EMAIL analysis of the unusual characteristics of the phishing email in relation to the supplier’s typical behavior, despite the email originating from a legitimate SharePoint notification.

However, Darktrace / EMAIL did not use these static rules to automatically trust the email. Darktrace’s Self-Learning AI detected the following anomalies:

  • Although the sender was known, it was not normal for the supplier to share files with the customer via SharePoint.
  • The supplier initiated an unusually large number of file shares in a short period of time, indicating potential spam activity.
  • The SharePoint link had wide access permissions, which is unusual for a sensitive payment document legitimately shared between established contacts.

Darktrace understood that the email activity constituted a significant deviation in expected behavior between the sender and customer, regardless of the known sender and use of a legitimate filesharing platform like SharePoint.

As a result, Darktrace took action to hold more than 100 malicious emails connected to the phishing attack, preventing them from landing in recipient inboxes in the first instance.  By taking a behavioral approach to securing customer email environments, Darktrace’s Self-Learning AI embodies the principles of zero trust, assessing each interaction in real-time against a user’s dynamic baseline rather than relying on static and often inaccurate rules to define trust.

Conclusion

Cloud services, such as SharePoint, offer significant advantages to the transportation sector by streamlining data exchange with supply chain partners and facilitating access to information for analytics and planning. However, these benefits come with notable risks. If a cloud account is compromised, unauthorized access to sensitive information could lead to extortion and lateral movement into mission-critical systems for more damaging attacks on CNI. Even a brief disruption in cloud access can have severe economic repercussions due to the sector’s dependence on these services for resource coordination and the cascading impacts on other critical systems [9].

While supply chain resilience is often evaluated based on a supplier’s initial compliance with baseline standards, organizations must be wary of potential future threats and focus on post-implementation security. It is essential for organizations to employ strategies to protect their assets from attacks that would exploit vulnerabilities within the trusted supply chain. Given that CNI and the transportation sector are prime targets for state-sponsored actors and Advanced Persistent Threat (APT) groups, the complex and interconnected nature of their supply chains opens the door for opportunistic attackers.

Defenders face the challenge of ensuring secure access and collaboration across numerous, dynamic assets, often without full visibility. Therefore, security solutions must be as dynamic as the threats they face, avoiding reliance on static rules. Real-time assessment of devices behavior, even if deemed trusted by end-users and human security teams, is crucial for maintaining security.

Darktrace’s AI-driven threat detection aligns with the zero-trust principle of assuming the risk of a breach. By leveraging AI that learns an organization’s specific patterns of life, Darktrace provides a tailored security approach ideal for organizations with complex supply chains.

Credit to Nicole Wong, Senior Cyber Analyst Consultant and Ryan Traill, Threat Content Lead

Appendices

Darktrace Model Detections

Key model alerts:

  • Personalized Sharepoint Share + New Unknown Link
  • Personalized Sharepoint Share + Bad Display Text
  • Personalized Sharepoint Share + Distant Recipient Interaction with Domain
  • Personalized Sharepoint Share + Sender Surge
  • Personalized Sharepoint Share + Wide Access Sharepoint Link

MITRE ATT&CK Mapping

Resource Development • Compromise Accounts: Cloud Accounts • T1586.003

Initial Access • Supply Chain Compromise • T1195

References

[1] https://www.cisa.gov/topics/critical-infrastructure-security-and-resilience/critical-infrastructure-sectors

[2]  https://committees.parliament.uk/writtenevidence/126313/pdf/

[3] https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-161r1.pdf

[4] https://cloudsecurityalliance.org/press-releases/2023/11/15/cloud-security-alliance-launches-the-industry-s-first-authoritative-zero-trust-training-and-credential-the-certificate-of-competence-in-zero-trust-cczt

[5] https://www.gartner.com/en/documents/5286863#:~:text=Summary,anticipate%20staffing%20and%20cost%20increases.

[6] https://darktrace.com/threat-report-2023

[7] https://darktrace.com/resources/first-6-half-year-threat-report-2024

[8] https://dfrlab.org/2023/07/10/critical-infrastructure-and-the-cloud-policy-for-emerging-risk/#transportation

[9] https://access-national-risk-register.service.cabinetoffice.gov.uk/risk-scenario/cyber-attack-transport-sector

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nicole Wong
Cyber Security Analyst

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May 1, 2026

How email-delivered prompt injection attacks can target enterprise AI – and why it matters

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What are email-delivered prompt injection attacks?

As organizations rapidly adopt AI assistants to improve productivity, a new class of cyber risk is emerging alongside them: email-delivered AI prompt injection. Unlike traditional attacks that target software vulnerabilities or rely on social engineering, this is the act of embedding malicious or manipulative instructions into content that an AI system will process as part of its normal workflow. Because modern AI tools are designed to ingest and reason over large volumes of data, including emails, documents, and chat histories, they can unintentionally treat hidden attacker-controlled text as legitimate input.  

At Darktrace, our analysis has shown an increase of 90% in the number of customer deployments showing signals associated with potential prompt injection attempts since we began monitoring for this type of activity in late 2025. While it is not always possible to definitively attribute each instance, internal scoring systems designed to identify characteristics consistent with prompt injection have recorded a growing number of high-confidence matches. The upward trend suggests that attackers are actively experimenting with these techniques.

Recent examples of prompt injection attacks

Two early examples of this evolving threat are HashJack and ShadowLeak, which illustrate prompt injection in practice.

HashJack is a novel prompt injection technique discovered in November 2025 that exploits AI-powered web browsers and agentic AI browser assistants. By hiding malicious instructions within the URL fragment (after the # symbol) of a legitimate, trusted website, attackers can trick AI web assistants into performing malicious actions – potentially inserting phishing links, fake contact details, or misleading guidance directly into what appears to be a trusted AI-generated output.

ShadowLeak is a prompt injection method to exfiltrate PII identified in September 2025. This was a flaw in ChatGPT (now patched by OpenAI) which worked via an agent connected to email. If attackers sent the target an email containing a hidden prompt, the agent was tricked into leaking sensitive information to the attacker with no user action or visible UI.

What’s the risk of email-delivered prompt injection attacks?

Enterprise AI assistants often have complete visibility across emails, documents, and internal platforms. This means an attacker does not need to compromise credentials or move laterally through an environment. If successful, they can influence the AI to retrieve relevant information seamlessly, without the labor of compromise and privilege escalation.

The first risk is data exfiltration. In a prompt injection scenario, malicious instructions may be embedded within an ordinary email. As in the ShadowLeak attack, when AI processes that content as part of a legitimate task, it may interpret the hidden text as an instruction. This could result in the AI disclosing sensitive data, summarizing confidential communications, or exposing internal context that would otherwise require significant effort to obtain.

The second risk is agentic workflow poisoning. As AI systems take on more active roles, prompt injection can influence how they behave over time. An attacker could embed instructions that persist across interactions, such as causing the AI to include malicious links in responses or redirect users to untrusted resources. In this way, the attacker inserts themselves into the workflow, effectively acting as a man-in-the-middle within the AI system.

Why can’t other solutions catch email-delivered prompt injection attacks?

AI prompt injection challenges many of the assumptions that traditional email security is built on. It does not fit the usual patterns of phishing, where the goal is to trick a user into clicking a link or opening an attachment.  

Most security solutions are designed to detect signals associated with user engagement: suspicious links, unusual attachments, or social engineering cues. Prompt injection avoids these indicators entirely, meaning there are fewer obvious red flags.

In this case, the intention is actually the opposite of user solicitation. The objective is simply for the email to be delivered and remain in the inbox, appearing benign and unremarkable. The malicious element is not something the recipient is expected to engage with, or even notice.

Detection is further complicated by the nature of the prompts themselves. Unlike known malware signatures or consistent phishing patterns, injected prompts can vary widely in structure and wording. This makes simple pattern-matching approaches, such as regex, unreliable. A broad rule set risks generating large numbers of false positives, while a narrow one is unlikely to capture the diversity of possible injections.

How does Darktrace catch these types of attacks?

The Darktrace approach to email security more generally is to look beyond individual indicators and assess context, which also applies here.  

For example, our prompt density score identifies clusters of prompt-like language within an email rather than just single occurrences. Instead of treating the presence of a phrase as a blocking signal, the focus is on whether there is an unusual concentration of these patterns in a way that suggests injection. Additional weighting can be applied where there are signs of obfuscation. For example, text that is hidden from the user – such as white font or font size zero – but still readable by AI systems can indicate an attempt to conceal malicious prompts.

This is combined with broader behavioral signals. The same communication context used to detect other threats remains relevant, such as whether the content is unusual for the recipient or deviates from normal patterns.

Ask your email provider about email-delivered AI prompt injection

Prompt injection targets not just employees, but the AI systems they rely on, so security approaches need to account for both.

Though there are clear indications of emerging activity, it remains to be seen how popular prompt injection will be with attackers going forward. Still, considering the potential impact of this attack type, it’s worth checking if this risk has been considered by your email security provider.

Questions to ask your email security provider

  • What safeguards are in place to prevent emails from influencing AI‑driven workflows over time?
  • How do you assess email content that’s benign for a human reader, but may carry hidden instructions intended for AI systems?
  • If an email contains no links, no attachments, and no social engineering cues, what signals would your platform use to identify malicious intent?

Visit the Darktrace / EMAIL product hub to discover how we detect and respond to advanced communication threats.  

Learn more about securing AI in your enterprise.

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About the author
Kiri Addison
Senior Director of Product

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April 30, 2026

Mythos vs Ethos: Defending in an Era of AI‑Accelerated Vulnerability Discovery

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Anthropic’s Mythos and what it means for security teams

Recent attention on systems such as Anthropic Mythos highlights a notable problem for defenders. Namely that disclosure’s role in coordinating defensive action is eroding.

As AI systems gain stronger reasoning and coding capability, their usefulness in analyzing complex software environments and identifying weaknesses naturally increases. What has changed is not attacker motivation, but the conditions under which defenders learn about and organize around risk. Vulnerability discovery and exploitation increasingly unfold in ways that turn disclosure into a retrospective signal rather than a reliable starting point for defense.

Faster discovery was inevitable and is already visible

The acceleration of vulnerability discovery was already observable across the ecosystem. Publicly disclosed vulnerabilities (CVEs) have grown at double-digit rates for the past two years, including a 32% increase in 2024 according to NIST, driven in part by AI even prior to Anthropic’s Mythos model. Most notably XBOW topped the HackerOne US bug bounty leaderboard, marking the first time an autonomous penetration tester had done so.  

The technical frontier for AI capabilities has been described elsewhere as jagged, and the implication is that Mythos is exceptional but not unique in this capability. While Mythos appears to make significant progress in complex vulnerability analysis, many other models are already able to find and exploit weaknesses to varying degrees.  

What matters here is not which model performs best, but the fact that vulnerability discovery is no longer a scarce or tightly bounded capability.

The consequence of this shift is not simply earlier discovery. It is a change in the defender-attacker race condition. Disclosure once acted as a rough synchronization point. While attackers sometimes had earlier knowledge, disclosure generally marked the moment when risk became visible and defensive action could be broadly coordinated. Increasingly, that coordination will no longer exist. Exploitation may be underway well before a CVE is published, if it is published at all.

Why patch velocity alone is not the answer

The instinctive response to this shift is to focus on patching faster, but treating patch velocity as the primary solution misunderstands the problem. Most organizations are already constrained in how quickly they can remediate vulnerabilities. Asset sprawl, operational risk, testing requirements, uptime commitments, and unclear ownership all limit response speed, even when vulnerabilities are well understood.

If discovery and exploitation now routinely precede disclosure, then patching cannot be the first line of defense. It becomes one necessary control applied within a timeline that has already shifted. This does not imply that organizations should patch less. It means that patching cannot serve as the organizing principle for defense.

Defense needs a more stable anchor

If disclosure no longer defines when defense begins, then defense needs a reference point that does not depend on knowing the vulnerability in advance.  

Every digital environment has a behavioral character. Systems authenticate, communicate, execute processes, and access resources in relatively consistent ways over time. These patterns are not static rules or signatures. They are learned behaviors that reflect how an organization operates.

When exploitation occurs, even via previously unknown vulnerabilities, those behavioral patterns change.

Attackers may use novel techniques, but they still need to gain access, create processes, move laterally, and will ultimately interact with systems in ways that diverge from what is expected. That deviation is observable regardless of whether the underlying weakness has been formally named.

In an environment where disclosure can no longer be relied on for timing or coordination, behavioral understanding is no longer an optional enhancement; it becomes the only consistently available defensive signal.

Detecting risk before disclosure

Darktrace’s threat research has consistently shown that malicious activity often becomes visible before public disclosure.

In multiple cases, including exploitation of Ivanti, SAP NetWeaver, and Trimble Cityworks, Darktrace detected anomalous behavior days or weeks ahead of CVE publication. These detections did not rely on signatures, threat intelligence feeds, or awareness of the vulnerability itself. They emerged because systems began behaving in ways that did not align with their established patterns.

This reflects a defensive approach grounded in ‘Ethos’, in contrast to the unbounded exploration represented by ‘Mythos’. Here, Mythos describes continuous vulnerability discovery at speed and scale. Ethos reflects an understanding of what is normal and expected within a specific environment, grounded in observed behavior.

Revisiting assume breach

These conditions reinforce a principle long embedded in Zero Trust thinking: assume breach.

If exploitation can occur before disclosure, patching vulnerabilities can no longer act as the organizing principle for defense. Instead, effective defense must focus on monitoring for misuse and constraining attacker activity once access is achieved. Behavioral monitoring allows organizations to identify early‑stage compromise and respond while uncertainty remains, rather than waiting for formal verification.

AI plays a critical role here, not by predicting every exploit, but by continuously learning what normal looks like within a specific environment and identifying meaningful deviation at machine speed. Identifying that deviation enables defenders to respond by constraining activity back towards normal patterns of behavior.

Not an arms race, but an asymmetry

AI is often framed as fueling an arms race between attackers and defenders. In practice, the more important dynamic is asymmetry.

Attackers operate broadly, scanning many environments for opportunities. Defenders operate deeply within their own systems, and it’s this business context which is so significant. Behavioral understanding gives defenders a durable advantage. Attackers may automate discovery, but they cannot easily reproduce what belonging looks like inside a particular organization.

A changed defensive model

AI‑accelerated vulnerability discovery does not mean defenders have lost. It does mean that disclosure‑driven, patch‑centric models no longer provide a sufficient foundation for resilience.

As vulnerability volumes grow and exploitation timelines compress, effective defense increasingly depends on continuous behavioral understanding, detection that does not rely on prior disclosure, and rapid containment to limit impact. In this model, CVEs confirm risk rather than define when defense begins.

The industry has already seen this approach work in practice. As AI continues to reshape both offense and defense, behavioral detection will move from being complementary to being essential.

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About the author
Andrew Hollister
Principal Solutions Engineer, Cyber Technician
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