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March 18, 2020

5 Security Risks Companies Face Transitioning to Remote Work

Discover 5 security risks companies face with remote work employees. Protect against email scams, weakened security controls, errors, and insider threats.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Andrew Tsonchev
VP, Security & AI Strategy, Field CISO
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18
Mar 2020

As we all adjust to working remotely, security teams across the world are grappling with a very serious challenge. Almost overnight our companies have changed. Well established procedures are being rewritten, best practices quickly rethought, and policies stretched to breaking point.

Business transformation is always a security risk. New technology and working practices need new security measures; but normally this risk is managed carefully, and over time. COVID-19 has not afforded us that luxury. For some businesses the scale and speed of this change will be unprecedented. It is also very public; attackers are aware of the situation and already exploiting it. Below are some of the most serious threats that security teams will face over the coming weeks.

1. Email scams

Change brings novelty, and novelty brings opportunity for scammers. In the last 48 hours, internal security teams will have been racing to roll out essential remote working tools. Links to download new software, changes to how we authenticate services. When you do not know what to expect, employee training on spotting social engineering goes out the window. Both employees and IT departments should be wary of unexpected calls and requests:

“Hi, I’m calling from IT, can you please read out your 2FA code to me to confirm that you have been transitioned to the new Duo system?”

“Hi, I’ve forgotten my O365 password, can you please email a reset code to my personal Gmail?”

Such requests may be legitimate and may need to be resolved outside normal channels. The onus will be on individuals to be cautious, apply common sense and validate as appropriate.

There will also be ample opportunity for spear phishers to impersonate third-parties and clients:

“Hi John, I need to reschedule our meeting next week to be remote. Please see the link below for an invite to the Zoom call.”

These risks will be exacerbated by the simultaneous relaxing of security controls in order to facilitate the use of non-standard web conferencing software and the sharing of files by email. Attackers will have both the opportunity and the means.

2. Weakened security controls

The weakening of security controls goes far beyond relaxing firewall rules and email policy. Many existing layers of security will not apply to remote workers. Employees suddenly taking their work computer home with them will find themselves stripped of protection as they trade the office network for their home Wi-Fi. Without internet proxy, NAC, IDS and NGFW, client devices will now be sitting exposed on potentially unsecured networks amongst potentially compromised devices. Endpoint security will have to bear the full brunt of protection.

Internal network security may be compromised as well; employees might need access to resources previously only accessible on a wired network in one location. To make it reachable over VPN, internal segmentation might need to be flattened. This will open the door to malware spread and lateral movement. Client certificate authentication protecting web services might need to be turned off to enable BYOD working for employees that don’t have a company laptop.

These changes must be scrupulously logged, and dependencies understood. The extra weight will have to be carried elsewhere: perhaps host AV policies can be tightened to compensate for lack of network protection, perhaps employee devices can be reconfigured to use a secure external DNS provider instead of the on-prem DNS server.

3. Attacks on remote-working infrastructure

Beyond the weakening of existing controls, spinning up new infrastructure will bring fresh risks. In January we saw a spate of attacks on web-facing Citrix infrastructure. Companies will be rapidly deploying VPN gateways, transitioning to Sharepoint and expanding their internet-facing perimeter. This rapidly increased attack surface will need monitoring and protecting. Security teams should be on heightened alert for brute force and server-side attacks. DDoS protection will also become more important than ever; for many companies this will be the first time that a DDoS attack could cripple their business by preventing remote workers from accessing services over the internet. We should expect to see a sharp rise in both of these forms of attack immediately.

4. Errors and creative solutions

“Put it in an S3 bucket.”

“Let’s use join.me instead.”

“I’ll send it to you over WeTransfer.”

Both IT, and individual employees, will face blockers. There won’t be an authorized solution for their needs, and those needs may well be extremely urgent. At a time when businesses are extremely worried about their financial position and ability to operate, there will be pressure to throw caution to the wind and protect ‘business as usual’. This pressure may even come from the top. Security leadership must do the best they can to both push back against rash decisions and provide creative solutions.

Well-meaning employees will get creative, and responsibility will be delegated to team leaders to “do what it takes”. It may be impossible for security to police this centrally but monitoring vigilance will be required to spot risky behavior and non-compliance. This is easier said than done; the SOC will be asked to monitor for incidents in a sea of change. Existing use-cases and rules will not apply, and companies will need a more proactive and dynamic approach to detection and response.

5. Malicious insiders and malicious housemates

Unfortunately, there will be some within our companies that want to kick us while we are down. Sudden remote working is a godsend to malicious insiders. Data can now be easily taken from a company device over USB within the privacy of their own home. Security monitoring may be crippled or disabled entirely. This risk is harder to address. It may not be eliminable, but it can be balanced against the need for productivity and access to data.

We should also be wary of those around us. We all hope we can trust the people we live with. But from a company perspective, employee homes are zero-trust environments. Confidential conversations will now be conducted within range of eavesdroppers. Intellectual property will be visible on screens and monitors in living rooms around the world. This risk is greater for younger demographics likely to be house-sharing, but it remains for all workers; delivery personnel, visitors to the house – they could all potentially steal a company laptop from the kitchen room table. Education of employees in particular risk groups will be key.

Finding direction in a sea of digital change

All of the above changes and risks create a monitoring nightmare for SOCs. We are entering into a period of digital unknown, where change will be the new normal. Data flows and topology will change. New technology and services will be deployed. Logging formats will be different. The SIEM use-cases that took 12 months to develop will need to be scrapped overnight. For the next few weeks, business practice will shift rapidly.

Static defenses and rules will not be able to keep up, no matter how diligently and rapidly we rewrite them. How will you spot a malicious login attempt to O365 in your audit logs now that connections are coming from thousands of different locations around the world? Companies need to leverage technology that can allow them to continue to operate amidst uncertainty without choking productivity at this critical time. More critical still, containing those threats is of paramount importance – it won’t be feasible to entirely quarantine an infected machine if it cannot be re-imaged or replaced for days.

AI systems that can continuously evolve and adapt to change will provide the best chance of detecting misconfigurations, attacks, and risky behavior – when you don’t know what to look for, you need technology that is able to identify patterns and quantify risks for you. Autonomous Response technology can also surgically intervene to halt malicious activity when teams can’t be there to stop it, protecting devices and systems whilst allowing essential operations to continue unaffected.

Evolutions: Meeting the challenge head-on

Confronting these threats will not be easy. It will require a mixture of hard work, creativity, and new technology, alongside an openness to new ways of working and a willingness to embrace dynamic, proactive defense, instead of traditional rigid policies. However, placing trust in defensive systems to autonomously protect employees will be the single most effective way of maintaining resilience and security when our static defenses have failed us.

At Darktrace we are working hard to help our customers get even more value from their Cyber AI platform throughout this difficult time, and ease workloads of busy security teams. We know that with the right tools and technologies – from Autonomous Response and Cyber AI Analyst, through to the Darktrace Mobile App – these teams will be able to navigate these stormy waters. In this unprecedented period of uncertainty, the need for security that evolves in step with your changing digital business has never been greater.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Andrew Tsonchev
VP, Security & AI Strategy, Field CISO

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May 21, 2026

Prompt Security in Enterprise AI: Strengths, Weaknesses, and Common Approaches

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How enterprise AI Agents are changing the risk landscape  

Generative AI Agents are changing the way work gets done inside enterprises, and subsequently how security risks may emerge. Organizations have quickly realized that providing these agents with wider access to tooling, internal information, and granting permissions for the agent to perform autonomous actions can greatly increase the efficiency of employee workflows.

Early deployments of Generative AI systems led many organizations to scope individual components as self-contained applications: a chat interface, a model, and a prompt, with guardrails placed at the boundary. Research from Gartner has shown that while the volume and scope of Agentic AI deployments in enterprise environments is rapidly accelerating, many of the mechanisms required to manage risk, trust, and cost are still maturing.

The issue now resides on whether an agent can be influenced, misdirected, or manipulated in ways that leads to unsafe behavior across a broader system.

Why prompt security matters in enterprise AI

Prompt security matters in enterprise AI because prompts are the primary way users and systems interact with Agentic AI models, making them one of the earliest and most visible indicators of how these systems are being used and where risk may emerge.

For security teams, prompt monitoring is a logical starting point for understanding enterprise AI usage, providing insight into what types of questions are being asked and tasks are being given to AI Agents, how these systems are being guided, and whether interactions align with expected behavior. Complete prompt security takes this one step further, filtering out or blocking sensitive or dangerous content to prevent risks like prompt injection and data leakage.

However, visibility only at the prompt layer can create a false sense of security. Prompts show what was asked, but not always why it was asked, or what downstream actions were triggered by the agent across connected systems, data sources, or applications.

What prompt security reveals  

The primary function of prompt security is to minimize risks associated with generative and agentic AI use, but monitoring and analysis of prompts can also grant insight into use cases for particular agents and model. With comprehensive prompt security, security teams should be able to answer the following questions for each prompt:

  • What task was the user attempting to complete?
  • What data was included in the request, and was any of the data high-risk or confidential?
  • Was the interaction high-risk, potentially malicious, or in violation of company policy?
  • Was the prompt anomalous (in comparison to previous prompts sent to the agent / model)?

Improving visibility at this layer is a necessary first step, allowing organizations to establish a baseline for how AI systems are being used and where potential risks may exist.  

Prompt security alone does not provide a complete view of risk. Further data is needed to understand how the prompt is interpreted, how context is applied, what autonomous actions the agent takes (if any), or what downstream systems are affected. Understanding the outcome of a query is just as important for complete prompt security as understanding the input prompt itself – for example, a perfectly normal, low-risk prompt may inadvertently result in an agent taking a high-risk action.

Comprehensive AI security systems like Darktrace / SECURE AI can monitor and analyze both the prompt submitted to a Generative AI system, as well as the responses and chain-of-thought of the system, providing greater insight into the behavior of the system. Darktrace / SECURE AI builds on the core Darktrace methodology, learning the expected behaviors of your organization and identifying deviations from the expected pattern of life.

How organizations address prompt security today

As prompt-level visibility has become a focus, a range of approaches have emerged to make this activity more observable and controllable. Various monitoring and logging tools aim to capture prompt inputs to be analyzed after the fact.  

Input validation and filtering systems attempt to intervene earlier, inspecting prompts before they reach the model. These controls look for known jailbreak patterns, language indicative of adversarial attacks, or ambiguous instructions which could push the system off course.

Importantly, for a prompt security solution to be accurate and effective, prompts must be continually observed and governed, rather than treated as a point-in-time snapshot.  

Where prompt security breaks down in real environments

In more complex environments, especially those involving multiple agents or extensive tool use, AI security becomes harder to define and control.

Agent-to-Agent communications can be harder to monitor and trace as these happen without direct user interaction. Communication between agents can create routes for potential context leakage between agents, unintentional privilege escalation, or even data leakage from a higher privileged agent to a lower privileged one.

Risk is shaped not just by what is asked, but by the conditions in which that prompt operates and the actions an agent takes. Controls at the orchestration layer are starting to reflect this reality. Techniques such as context isolation, scoped memory, and role-based boundaries aim to limit how far a prompt’s influence can extend.  

Furthermore, Shadow AI usage can be difficult to monitor. AI systems that are deployed outside of formal governance structures and Generative AI systems hosted on unknown endpoints can fly under the radar and can go unseen by monitoring tools, leaving a critical opening where adversarial prompts may go undetected. Darktrace / SECURE AI features comprehensive detection of Shadow AI usage, helping organizations identify potential risk areas.

How prompt security fits in a broader AI risk model

Prompt security is an important starting point, but it is not a complete security strategy. As AI systems become more integrated into enterprise environments, the risks extend to what resources the system can access, how it interprets context, and what actions it is allowed to take across connected tools and workflows.

This creates a gap between visibility and control. Prompt security alone allows security teams to observe prompt activity but falls short of creating a clear understanding of how that activity translates into real-world impact across the organization.

Closing that gap requires a broader approach, one that connects signals across human and AI agent identities, SaaS, cloud, and endpoint environments. It means understanding not just how an AI system is being used, but how that usage interacts with the rest of the digital estate.

Prompt security, in that sense, is less of a standalone solution and more of an entry point into a larger problem: securing AI across the enterprise as a whole.

Explore how Darktrace / SECURE AI brings prompt security to enterprises

Darktrace brings more than a decade of AI expertise, built on an enterprise‑wide platform designed to operate in and understand the behaviors of the complex, ambiguous environments where today’s AI now lives. With Darktrace / SECURE AI, enterprises can safely adopt, manage, monitor, and build AI within their business.  

Learn about Darktrace / SECURE AI here.

Sign up today to stay informed about innovations across securing AI.

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About the author
Jamie Bali
Technical Author (AI) Developer

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May 21, 2026

Data Center Security: Improving Visibility and Threat Detection Across IT, OT, and IoT

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What is data center cybersecurity?

Much of the conversation surrounding the data center boom has focused on power generation, cooling efficiency and water resources, construction, and compute capacity. In addition, cybersecurity has quietly become one of the most critical operational concerns as modern data centers are becoming some of the most operationally complex networked environments.

The more connected data center environments become, the larger and more dynamic their attack surface grows. What makes data center security particularly challenging is that they no longer resemble traditional enterprise IT environments alone. Instead, they operate like critical infrastructure facilities

Challenges of securing data centers

What makes these environments complicated is that the technologies responsible for keeping them operational: power distribution, cooling systems, airflow management, environmental controls, surveillance, and physical access management, all rely heavily on Operational Technology (OT), Industrial IoT (IIoT), and IoT systems alongside traditional IT infrastructure.

Programmable logic controllers (PLCs), building management systems (BMS), energy management systems (EMS), surveillance cameras, access control platforms, virtualization infrastructure, engineering workstations, contractor laptops, and cloud-connected orchestration systems now coexist within the same environment. Many are connected through routable networks, managed remotely, and accessed by 3rd party OEMs or System Integrators.

Why modern data center infrastructure faces increasing cyber risk

The challenge is not simply that there are more devices. It is that these IT, OT and IOT systems and devices are now deeply interconnected in ways that blur the boundaries between operational and enterprise infrastructure.

OT systems responsible for cooling and power distribution communicate alongside enterprise IT infrastructure. IoT devices used for physical security sit adjacent to cloud-connected management platforms. Third-party vendors and contractors frequently require remote access to maintain operations and optimize performance. AI-driven automation platforms increasingly orchestrate workflows across multiple environments simultaneously.

Every additional connection improves efficiency and scalability, but every additional connection also creates new relationships between systems that adversaries may exploit.

How IT, OT, and IoT convergence expands the data center attack surface

Historically in critical infrastructure environments enterprise IT, and OT or industrial control systems ICS, have been often separated by a DMZ.

That separation has steadily disappeared in pursuit of efficiency and access to valuable data that lives within the OT networks such as how many widgets were produced today. This conceptually is commonly referred to as “IT OT convergence.”

Modern data centers increasingly depend on interconnected systems operating across multiple domains simultaneously and face a similar reality when it comes to IT OT convergence.  

This convergence creates efficiency and visibility benefits, but it also introduces structural security challenges that traditional approaches struggle to address.

Many of the OT systems were never originally designed with modern cybersecurity requirements in mind. OT devices often prioritize uptime and operational continuity over security controls. IoT and OT devices may have limited security hardening, are inconsistently patched, or insecure default configurations. Third-party connectivity introduces external dependencies that organizations do not fully control.

As environments converge the attack surface changes and grows, attackers may exploit weaker systems positioned adjacent to critical operations for initial access. For example, a compromised IoT device may provide access into broader infrastructure, or an exposed remote management interface may enable lateral movement into OT systems.  

For defenders, rather than forcing segmentation where it’s not possible, focus oversight and monitoring across interconnected systems and how this activity might create operational risk, gaining visibility across these systems will ensure better awareness of and protection across the cracks in your systems attackers look to exploit.

Why traditional data center security tools create visibility gaps

Many organizations still secure IT, OT, and IoT environments through separate tools, teams, and workflows. Historically, this made sense. The environments themselves were more isolated, and the operational priorities were different.

But convergence changes the nature of detection and response.

Modern attacks increasingly move across domains as lateral movement and discovery techniques are pervasive amongst all the most well-known attacks to have disrupted OT. Adversaries may gain access through phishing or credential compromise, establish persistence in IT systems, pivot into operational infrastructure, exploit unmanaged IoT devices, and move laterally across cloud-connected environments.

Viewed independently, many of these signals may appear low priority or disconnected.

An anomalous login attempt, unusual device communication, changes in network traffic patterns, or abnormal behavior from an industrial controller may not appear significant on their own. The problem emerges when these activities are part of a broader attack chain unfolding across multiple systems simultaneously.

Siloed security models struggle to correlate this activity effectively because they lack shared operational context. Security teams may see isolated indicators while missing the relationships between them.

This creates a fundamental visibility problem that has discursive effects across security teams, leading to analyst overload, tedious alert investigations, and slower response times.

The issue is not simply detecting threats faster. It is understanding how activity across IT, OT, IoT, cloud, and remote access systems relate to one another in real time before operational disruption occurs.

Security measures to safeguard modern data center infrastructure

Rule-based systems, predefined indicators, and signature-driven approaches remain useful for identifying known threats, but they are less effective at identifying subtle behavioral deviations, novel attack paths, insider activity, 3rd party supply chain exploitation or attacks that move across operational domains.  

Darktrace’s Self-Learning AI approach is designed to operate across converged IT, OT, IoT, and cloud environments. Using multiple layers of AI models, Darktrace solutions come together to achieve behavioral prediction, real-time threat detection and response, and incident investigation, all while empowering your security team with visibility and control.

Because the models are environment-specific, they can adapt across highly diverse infrastructure including operational technology, physical security systems, enterprise IT, cloud workloads, and third-party connectivity.

This enables organizations to build a more unified understanding of activity across the data center.

Unified visibility across interconnected environments

Darktrace provides visibility across IT, OT, IoT, and cloud systems through a centralized platform. Security teams and data center operators can maintain live asset inventories, monitor data flows, identify vulnerable or end-of-life systems, and better understand how interconnected infrastructure communicates across the environment.

This becomes increasingly important in environments where unmanaged devices, transient contractor systems, and third-party connectivity continuously alter operational conditions.

Threat detection, investigation, and response

Darktrace applies multiple AI models to identify anomalous activity that may indicate known threats, novel attacks, insider activity, or cross-domain compromise.

By understanding how devices and systems normally behave within the environment, Darktrace can identify subtle deviations that may otherwise remain undetected in siloed environments.

Its autonomous response capabilities can also help contain threats during their early stages before they escalate into operational disruption. Meanwhile, Cyber AI Analyst provides explainable AI-driven investigations that help security teams understand the relationships between events, systems, and users involved in potential incidents.

Proactive risk identification

As data center environments continue to evolve, organizations increasingly need to understand not only active threats, but also where structural weaknesses may exist across interconnected systems.

Through capabilities such as attack path modeling and behavioral risk analysis, Darktrace helps organizations prioritize remediation efforts and identify areas where operational exposure may increase over time.

This supports a more proactive security posture in environments where operational continuity is critical.

Securing the future of interconnected infrastructure

As data centers continue to scale in size, complexity, and operational importance, their reliance on interconnected IT, OT, IoT, cloud, and AI-driven systems will only deepen.

The challenge organizations face is no longer simply protecting individual devices or isolated environments. It is understanding how risk emerges across interconnected systems operating together and detecting threats to these systems in real time.

This is ultimately what makes modern data center security different from traditional enterprise security models. The operational dependencies are broader, the environments are more heterogeneous, and the consequences of disruption and intent of adversaries are more like those in the critical infrastructure space.

Securing these environments therefore requires more than fragmented visibility across disconnected tools. Organizations increasingly need unified approaches capable of understanding relationships across systems, detecting threats early, and responding before operational disruption spreads across critical infrastructure.

As the infrastructure powering the digital economy continues to evolve, cybersecurity resilience will become increasingly inseparable from operational resilience itself.

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About the author
Daniel Simonds
Director of Operational Technology
Your data. Our AI.
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