Don’t Take the Bait: How Darktrace Keeps Microsoft Teams Phishing Attacks at Bay
20
May 2024
20
May 2024
In this blog we examine how Darktrace was able to detect and block malicious phishing emails sent via Microsoft Teams that were impersonating an international hotel chain.
Social Engineering in Phishing Attacks
Faced with increasingly cyber-aware endpoint users and vigilant security teams, more and more threat actors are forced to think psychologically about the individuals they are targeting with their phishing attacks. Social engineering methods like taking advantage of the human emotions of their would-be victims, pressuring them to open emails or follow links or face financial or legal repercussions, and impersonating known and trusted brands or services, have become common place in phishing campaigns in recent years.
Phishing with Microsoft Teams
The malicious use of the popular communications platform Microsoft Teams has become widely observed and discussed across the threat landscape, with many organizations adopting it as their primary means of business communication, and many threat actors using it as an attack vector. As Teams allows users to communicate with people outside of their organization by default [1], it becomes an easy entry point for potential attackers to use as a social engineering vector.
In early 2024, Darktrace/Apps™ identified two separate instances of malicious actors using Microsoft Teams to launch a phishing attack against Darktrace customers in the Europe, the Middle East and Africa (EMEA) region. Interestingly, in this case the attackers not only used a well-known legitimate service to carry out their phishing campaign, but they were also attempting to impersonate an international hotel chain.
Despite these attempts to evade endpoint users and traditional security measures, Darktrace’s anomaly detection enabled it to identify the suspicious phishing messages and bring them to the customer’s attention. Additionally, Darktrace’s autonomous response capability, was able to follow-up these detections with targeted actions to contain the suspicious activity in the first instance.
Darktrace Coverage of Microsoft Teams Phishing
Chats Sent by External User and Following Actions by Darktrace
On February 29, 2024, Darktrace detected the presence of a new external user on the Software-as-a-Service (SaaS) environment of an EMEA customer for the first time. The user, “REDACTED@InternationalHotelChain[.]onmicrosoft[.]com” was only observed on this date and no further activities were detected from this user after February 29.
Later the same day, the unusual external user created its first chat on Microsoft Teams named “New Employee Loyalty Program”. Over the course of around 5 minutes, the user sent 63 messages across 21 different chats to unique internal users on the customer’s SaaS platform. All these chats included the ‘foreign tenant user’ and one of the customer’s internal users, likely in an attempt to remain undetected. Foreign tenant user, in this case, refers to users without access to typical internal software and privileges, indicating the presence of an external user.
Figure 1: Darktrace’s detection of unusual messages being sent by a suspicious external user via Microsoft Teams.
Figure 2: Advanced Search results showing the presence of a foreign tenant user on the customer’s SaaS environment.
Darktrace identified that the external user had connected from an unusual IP address located in Poland, 195.242.125[.]186. Darktrace understood that this was unexpected behavior for this user who had only previously been observed connecting from the United Kingdom; it further recognized that no other users within the customer’s environment had connected from this external source, thereby deeming it suspicious. Further investigation by Darktrace’s analyst team revealed that the endpoint had been flagged as malicious by several open-source intelligence (OSINT) vendors.
Figure 3: External Summary highlighting the rarity of the rare external source from which the Teams messages were sent.
Following Darktrace’s initial detection of these suspicious Microsoft Teams messages, Darktrace's autonomous response was able to further support the customer by providing suggested mitigative actions that could be applied to stop the external user from sending any additional phishing messages.
Unfortunately, at the time of this attack Darktrace's autonomous response capability was configured in human confirmation mode, meaning any autonomous response actions had to be manually actioned by the customer. Had it been enabled in autonomous response mode, it would have been able promptly disrupt the attack, disabling the external user to prevent them from continuing their phishing attempts and securing precious time for the customer’s security team to begin their own remediation procedures.
Figure 4: Darktrace autonomous response actions that were suggested following the ’Large Volume of Messages Sent from New External User’ detection model alert.
External URL Sent within Teams Chats
Within the 21 Teams chats created by the threat actor, Darktrace identified 21 different external URLs being sent, all of which included the domain "cloud-sharcpoint[.]com”. Many of these URLs had been recently established and had been flagged as malicious by OSINT providers [3]. This was likely an attempt to impersonate “cloud-sharepoint[.]com”, the legitimate domain of Microsoft SharePoint, with the threat actor attempting to ‘typo-squat’ the URL to convince endpoint users to trust the legitimacy of the link. Typo-squatted domains are commonly misspelled URLs registered by opportunistic attackers in the hope of gaining the trust of unsuspecting targets. They are often used for nefarious purposes like dropping malicious files on devices or harvesting credentials.
Upon clicking this malicious link, users were directed to a similarly typo-squatted domain, “InternatlonalHotelChain[.]sharcpoInte-docs[.]com”. This domain was likely made to appear like the SharePoint URL used by the international hotel chain being impersonated.
Figure 5: Redirected link to a fake SharePoint page attempting to impersonate an international hotel chain.
This fake SharePoint page used the branding of the international hotel chain and contained a document named “New Employee Loyalty Program”; the same name given to the phishing messages sent by the attacker on Microsoft Teams. Upon accessing this file, users would be directed to a credential harvester, masquerading as a Microsoft login page, and prompted to enter their credentials. If successful, this would allow the attacker to gain unauthorized access to a user’s SaaS account, thereby compromising the account and enabling further escalation in the customer’s environment.
Figure 6: A fake Microsoft login page that popped-up when attempting to open the ’New Employee Loyalty Program’ document.
This is a clear example of an attacker attempting to leverage social engineering tactics to gain the trust of their targets and convince them to inadvertently compromise their account. Many corporate organizations partner with other companies and well-known brands to offer their employees loyalty programs as part of their employment benefits and perks. As such, it would not necessarily be unexpected for employees to receive such an offer from an international hotel chain. By impersonating an international hotel chain, threat actors would increase the probability of convincing their targets to trust and click their malicious messages and links, and unintentionally compromising their accounts.
In spite of the attacker’s attempts to impersonate reputable brands, platforms, Darktrace/Apps was able to successfully recognize the malicious intent behind this phishing campaign and suggest steps to contain the attack. Darktrace recognized that the user in question had deviated from its ‘learned’ pattern of behavior by connecting to the customer’s SaaS environment from an unusual external location, before proceeding to send an unusually large volume of messages via Teams, indicating that the SaaS account had been compromised.
A Wider Campaign?
Around a month later, in March 2024, Darktrace observed a similar incident of a malicious actor impersonating the same international hotel chain in a phishing attacking using Microsoft Teams, suggesting that this was part of a wider phishing campaign. Like the previous example, this customer was also based in the EMEA region.
The attack tactics identified in this instance were very similar to the previously example, with a new external user identified within the network proceeding to create a series of Teams messages named “New Employee Loyalty Program” containing a typo-squatted external links.
There were a few differences with this second incident, however, with the attacker using the domain “@InternationalHotelChainExpeditions[.]onmicrosoft[.]com” to send their malicious Teams messages and using differently typo-squatted URLs to imitate Microsoft SharePoint.
As both customers targeted by this phishing campaign were subscribed to Darktrace’s Proactive Threat Notification (PTN) service, this suspicious SaaS activity was promptly escalated to the Darktrace Security Operations Center (SOC) for immediate triage and investigation. Following their investigation, the SOC team sent an alert to the customers informing them of the compromise and advising urgent follow-up.
Conclusion
While there are clear similarities between these Microsoft Teams-based phishing attacks, the attackers here have seemingly sought ways to refine their tactics, techniques, and procedures (TTPs), leveraging new connection locations and creating new malicious URLs in an effort to outmaneuver human security teams and conventional security tools.
As cyber threats grow increasingly sophisticated and evasive, it is crucial for organizations to employ intelligent security solutions that can see through social engineering techniques and pinpoint suspicious activity early.
Darktrace’s Self-Learning AI understands customer environments and is able to recognize the subtle deviations in a device’s behavioral pattern, enabling it to effectively identify suspicious activity even when attackers adapt their strategies. In this instance, this allowed Darktrace to detect the phishing messages, and the malicious links contained within them, despite the seemingly trustworthy source and use of a reputable platform like Microsoft Teams.
Credit to Min Kim, Cyber Security Analyst, Raymond Norbert, Cyber Security Analyst and Ryan Traill, Threat Content Lead
Appendix
Darktrace Model Detections
SaaS Model
Large Volume of Messages Sent from New External User
SaaS / Unusual Activity / Large Volume of Messages Sent from New External User
Indicators of Compromise (IoCs)
IoC – Type - Description
https://cloud-sharcpoint[.]com/[a-zA-Z0-9]{15} - Example hostname - Malicious phishing redirection link
InternatlonalHotelChain[.]sharcpolnte-docs[.]com – Hostname – Redirected Link
195.242.125[.]186 - External Source IP Address – Malicious Endpoint
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Post-Exploitation Activities on PAN-OS Devices: A Network-Based Analysis
20
Jun 2024
Introduction
Perimeter devices such as firewalls, virtual private networks (VPNs), and intrusion prevention systems (IPS), have long been the target of adversarial actors attempting to gain access to internal networks. However, recent publications and public service announcements by leading public institutions underscore the increased emphasis threat actors are putting on leveraging such products to initiate compromises.
A blog post by the UK National Cyber Security Center (NCSC) released in early 2024 notes that as improvements are made in the detection of phishing email payloads, threat actors have again begun re-focusing efforts to exploiting network edge devices, many of which are not secure by design, as a means of breach initiation.[i] As such, it comes as no surprise that new Common Vulnerabilities and Exposures (CVEs) are constantly discovered that exploit such internet-exposed systems.
Darktrace analysts frequently observe the impacts of such CVEs first through their investigations via Darktrace’s Security Operations Center (SOC), sometimes even before the public disclosure of proof of concepts for such exploits. Beginning April 2024, Darktrace’s SOC began handling alerts and customer requests for potential incidents involving Palo Alto Networks firewall devices. It was during this time that external researchers publicly disclosed what would later be classified as PAN-OS CVE-2024-3400, a form of remote command execution vulnerability that affects several versions of Palo Alto Networks’ firewall operating System (PAN-OS), namely PAN-OS 11.1, 11.0 and 10.2.
The increase in observed SOC activity for Palo Alto firewall devices, coupled with the public announcement of the new CVE, prompted Darktrace researchers to look for evidence of PAN-OS exploitation on customer networks. Researchers also focused on documenting post-exploitation activity from threat actors leveraging the recently disclosed vulnerability.
As such, this blog highlights the network-based behaviors involved in the CVE-2024-3400 attack chains investigated by Darktrace’s SOC and Threat Research teams. Moreover, this investigation also provides a deeper insight into the post-compromise activities of threat actors leveraging the novel CVE. Such insights will not only prove relevant for cybersecurity teams looking to inhibit compromises in this specific instance, but also highlights general patterns of behavior by threat actors utilizing such CVEs to target internet-facing systems.
CVE-2024-3400
In April 2024, the Darktrace SOC observed an uptick in activity involving recurring patterns of malicious activity from Palo Alto firewall appliances. In response to this trend, Darktrace initiated a Threat Research investigation into such activity to try and identify common factors and indicators across seemingly parallel events. As the Threat Research team opened their investigation, external researchers concurrently provided public details of CVE-2024-3400, a form of remote command execution vulnerability in the GlobalProtect feature on Palo Alto Network firewall devices running PAN-OS versions: 10.2, 11.0, and 11.1.[ii]
In their proof of concept, security researchers at watchTowr demonstrated how an attacker can pass session ID (SESSID) values to these PAN-OS devices to request files that do not exist. In response, the system creates a zero-byte file with root privileges with the same name.[iii] Log data is passed on devices running telemetry services to external servers through command line functionality.[iv] Given this functionality, external actors could then request non-existent files in the SESSID containing command parameters which then be interpreted by the command line functionality.[v] Although researchers first believed the exploit could only be used against devices running telemetry services, this was later discovered to be untrue.[vi]
As details of CVE-2024-3400 began to surface, Darktrace’s Threat Research analysts quickly identified distinct overlaps in the observed activity on specific customer deployments and the post-exploitation behavior reported by external researchers. Given the parallels, Darktrace correlated the patterns of activity observed by the SOC team to exploitation of the newly discovered vulnerability in PAN-OS firewall appliances.
Campaign Analysis
Between the April and May 2024, Darktrace identified four main themes of post-exploitation activity involving Palo Alto Network firewall devices likely targeted via CVE-2024-3400: exploitation validation, shell command and tool retrieval, configuration data exfiltration, and ongoing command and control through encrypted channels and application protocols.
1. Exploit Validation and Further Vulnerability Enumeration
Many of the investigated attack chains began with malicious actors using out-of-band application security testing (OAST) services such as Interactsh to validate exploits against Palo Alto firewall appliances. This exploit validation activity typically resulted in devices attempting to contact unusual external endpoints (namely, subdomains of ‘oast[.]pro’, ‘oast[.]live’, ‘oast[.]site’, ‘oast[.]online’, ‘oast[.]fun’, ‘oast[.]me’, and ‘g3n[.]in’) associated with OAST services such as Interactsh. These services can be used by developers to inspect and debug internet traffic, but also have been easily abused by threat actors.
While attempted connections to OAST services do not alone indicate CVE-2024-3400 exploitation, the prevalence of such activities in observed Palo Alto firewall attack chains suggests widespread usage of these OAST services to validate initial access methods and possibly further enumerate systems for additional vulnerabilities.
Figure 1: Model alert log details showcasing a PAN-OS device making DNS queries for Interactsh domain names in what could be exploit validation, and/or further host enumeration.
2. Command and Payload Transmission
The most common feature across analyzed incidents was HTTP GET requests for shell scripts and Linux executable files (ELF) from external IPs associated with exploitation of the CVE. These HTTP requests were frequently initiated using the utilities, cURL and wget. On nearly every device likely targeted by threat actors leveraging the CVE, Darktrace analysts highlighted the retrieval of shell scripts that either featured enumeration commands, the removal of evidence of compromise activity, or commands to retrieve and start binaries on the destination device.
a) Shell Script Retrieval
Investigated devices commonly performed HTTP GET requests to retrieve shell command scripts. Despite this commonality, there was some degree of variety amongst the retrieved payloads and their affiliation with certain command tools. Several distinct types of shell commands and files were identified during the analyzed breaches. For example, some firewall devices were seen requesting .txt files associated with both Sliver C2, whose malicious use has previously been investigated by Darktrace, and Cobalt Strike. The target URIs of devices’ HTTP requests for these files included, “36shr.txt”, “2.txt”, “bin.txt”, and “data.txt”.
More interestingly, though, was the frequency with which analyzed systems requested bash scripts from rare external IP addresses, sometimes over non-standard ports for the HTTP protocol. These bash scripts would feature commands usually for the recipient system to check for certain existing files and or running processes. If the file did not exist, the system would then use cURL or wget to obtain content from external sites, change the permissions of the file, and then execute, sending output to dev/null as a means of likely defense evasion. In some scripts, the system would first make a new folder, and change directories prior to acquiring external content. Additionally, some samples highlighted multiple attempts at enumeration of the host system.
Figure 2: Packet capture (PCAP) data highlighting the incoming shell scripts providing instructions to use cURL to obtain external content, change the permissions of the file to execute, and then run the binary using the credentials and details provided.
Figure 3: PCAP data highlighting a variation of a shell script seen in an HTTP response processed by compromised devices. The script provides instructions to make a directory, retrieve and execute external content, and to hide the output.
Not every retrieved file that was not explicitly a binary featured bash scripts. Model alerts on some deployments also included file masquerading attempts by threat actors, whereby the Palo Alto firewall device would request content with a misleading extension in the URI. In one such instance, the requested URI, and HTTP response header suggests the returned content is an image/png, but the actual body response featured configuration parameters for a new daemon service to be run on the system.
Figure 4: PCAP data indicating configuration details likely for a new daemon on an investigated host. Such HTTP body content differs from the image/png extension within the request URI and declared content type in the HTTP response header.
Bash scripts analyzed across customer deployments also mirrored those identified by external security teams. External researchers previously reported on a series of identifiable shell commands in some cases of CVE-2024-3400 exploitation analyzed by their teams. Commands frequently involved a persistence mechanism they later labeled as the “UPSTYLE” backdoor.[vii] This python-based program operates by reading commands hidden in error logs generated by 404 requests to the compromised server. The backdoor interprets the requests and writes the output to CSS files on the device. In many cases, Darktrace’s Threat Research team noted clear parallels between shell commands retrieved via HTTP GET request with those directly involving UPSTYLE. There were also matches with some URI patterns identified with the backdoor and requests observed on Darktrace deployments.
Figure 5: HTTP response data containing shell commands potentially relating to the UPSTYLE backdoor.
The presence of these UPSTYLE-related shell commands in response to Palo Alto firewall devices’ HTTP requests provides further evidence for initial exploitation of the CVE. Many bash scripts in examined cases interacted with folders and files likely related to CVE-2024-3400 exploitation. These scripts frequently sought to delete contents of certain folders, such as “/opt/panlogs/tmp/device_telemetry/minute/*” where evidence of exploitation would likely reside. Moreover, recursive removal and copy commands were frequently seen targeting CSS files within the GlobalProtect folder, already noted as the vulnerable element within PAN-OS versions. This evidence is further corroborated by host-based forensic analysis conducted by external researchers.[viii]
Figure 6: PCAP data from investigated system indicating likely defense evasion by removing content on folders where CVE exploitation occurred.
b) Executable File Retrieval
Typically, following command processing, compromised Palo Alto firewall devices proceeded to make web requests for several unusual and potentially malicious files. Many such executables would be retrieved via processed scripts. While there a fair amount of variety in specific executables and binaries obtained, overall, these executables involved either further command tooling such as Sliver C2 or Cobalt Strike payloads, or unknown executables. Affected systems would also employ uncommon ports for HTTP connections, in a likely attempt to evade detection. Extensions featured within the URI, when visible, frequently noted ‘.elf’ (Linux executable) or ‘.exe’ payloads. While most derived hashes did not feature identifiable open-source intelligence (OSINT) details, some samples did have external information tying the sample to specific malware. For example, one such investigation featured a compromised system requesting a file with a hash identified as the Spark malware (backdoor) while another investigated case included a host requesting a known crypto-miner.
Figure 7: PCAP data highlighting compromised system retrieving ELF content from a rare external server running a simple Python HTTP server.
Figure 8: Darktrace model alert logs highlighting a device labeled “Palo Alto” making a HTTP request on an uncommon port for an executable file following likely CVE exploitation.
3. Configuration Data Exfiltration and Unusual HTTP POST Activity
During Darktrace’s investigations, there were also several instances of sensitive data exfiltration from PAN-OS firewall devices. Specifically, targeted systems were observed making HTTP POST requests via destination port 80 to rare external endpoints that OSINT sources associate with CVE-2024-3400 exploitation and activity. PCAP analysis of such HTTP requests revealed that they often contained sensitive configuration details of the targeted Palo Alto firewall devices, including the IP address, default gateway, domain, users, superusers, and password hashes, to name only a few. Threat actors frequently utilized Target URIs such as “/upload” in their HTTP POST requests of this multi-part boundary form data. Again, the User-Agent headers of these HTTP requests largely involved versions of cURL, typically 7.6.1, and wget.
Figure 9: PCAP datahighlighting Palo Alto Firewall device running vulnerable version of PAN-OSposting configuration details to rare external services via HTTP.
Figure 10: Model alert logs highlighting a Palo Alto firewall device performing HTTP POSTs to a rare external IP, without a prior hostname lookup, on an uncommon port using a URI associated with configuration data exfiltration across analyzed incidents
Figure 11: Examples of TargetURIs of HTTP POST requests involving base64 encoded IPs and potential dataegress.
4.Ongoing C2 and Miscellaneous Activity
Lastly, a smaller number of affected Palo Alto firewall devices were seen engaging in repeated beaconing and/or C2 communication via both encrypted and unencrypted protocols during and following the initial series of kill chain events. Such encrypted channels typically involved protocols such as TLS/SSL and SSH. This activity likely represented ongoing communication of targeted systems with attacker infrastructure. Model alerts typically highlighted unusual levels of repeated external connectivity to rare external IP addresses over varying lengths of time. In some investigated incidents, beaconing activity consisted of hundreds of thousands of connections over several days.
Figure 12: Advanced search details highlighting high levels of ongoing external communication to endpoints associated with C2 infrastructure exploiting CVE-2024-3400.
Some beaconing activity appears to have involved the use of the WebSocket protocol, as indicated by the appearance of “/ws” URIs and validated within packet captures. Such connections were then upgraded to an encrypted connection.
Figure 13: PCAP highlighting use of WebSocket protocol to engage in ongoing external connectivity to likely C2 infrastructure following CVE-2024-3400 compromise.
While not directly visible in all the deployments, some investigations also yielded evidence of attempts at further post-exploitation activity. For example, a handful of the analyzed binaries that were downloaded by examined devices had OSINT information suggesting a relation to crypto-mining malware strains. However, crypto-mining activity was not directly observed at this time. Furthermore, several devices also triggered model alerts relating to brute-forcing activity via several authentication protocols (namely, Keberos and RADIUS) during the time of compromise. This brute-force activity likely represented attempts to move laterally from the affected firewall system to deeper parts of the network.
Figure 14: Model alert logs noting repeated SSL connectivity to a Sliver C2-affiliated endpoint in what likely constitutes C2 connectivity.
Figure 15: Model alert logs featuring repeated RADIUS login failures from a compromised PAN-OS device using generic usernames, suggesting brute-force activity.
Conclusion
Between April and late May 2024, Darktrace’s SOC and Threat Research teams identified several instances of likely PAN-OS CVE-2024-3400 exploitation across the Darktrace customer base. The subsequent investigation yielded four major themes that categorize the observed network-based post-exploitation activity. These major themes were exploit validation activity, retrieval of binaries and shell scripts, data exfiltration via HTTP POST activity, and ongoing C2 communication with rare external endpoints. The insights shared in this article will hopefully contribute to the ongoing discussion within the cybersecurity community about how to handle the likely continued exploitation of this vulnerability. Moreover, this article may also help cybersecurity professionals better respond to future exploitation of not only Palo Alto PAN-OS firewall devices, but also of edge devices more broadly.
Threat actors will continue to discover and leverage new CVEs impacting edge infrastructure. Since it is not yet known which CVEs threat actors will exploit next, relying on rules and signatures for the detection of exploitation of such CVEs is not a viable approach. Darktrace’s anomaly-based approach to threat detection, however, is well positioned to robustly adapt to threat actors’ changing methods, since although threat actors can change the CVEs they exploit, they cannot change the fact that their exploitation of CVEs results in highly unusual patterns of activity.
Credit to Adam Potter, Cyber Analyst, Sam Lister, Senior Cyber Analyst
Safeguarding Distribution Centers in the Digital Age
12
Jun 2024
Challenges securing distribution centers
For large retail providers, e-commerce organizations, logistics & supply chain organizations, and other companies who rely on the distribution of goods to consumers cybersecurity efforts are often focused on an immense IT infrastructure. However, there's a critical, often overlooked segment of infrastructure that demands vigilant monitoring and robust protection: distribution centers.
Distribution centers play a critical role in the business operations of supply chains, logistics, and the retail industry. They serve as comprehensive logistics hubs, with many organizations operating multiple centers worldwide to meet consumer needs. Depending on their size and hours of operation, even just one hour of downtime at these centers can result in significant financial losses, ranging from tens to hundreds of thousands of dollars per hour.
Due to the time-sensitive nature and business criticality of distribution centers, there has been a rise in applying modern technologies now including AI applications to enhance efficiency within these facilities. Today’s distribution centers are increasingly connected to Enterprise IT networks, the cloud and the internet to manage every stage of the supply chain. Additionally, it is common for organizations to allow 3rd party access to the distribution center networks and data for reasons including allowing them to scale their operations effectively.
However, this influx of new technologies and interconnected systems across IT, OT and cloud introduces new risks on the cybersecurity front. Distribution center networks include industrial operational technologies ICS/OT, IoT technologies, enterprise network technology, and cloud systems working in coordination. The convergence of these technologies creates a greater chance that blind spots exist for security practitioners and this increasing presence of networked technology increases the attack surface and potential for vulnerability. Thus, having cybersecurity measures that cover IT, OT or Cloud alone is not enough to secure a complex and dynamic distribution center network infrastructure.
The OT network encompasses various systems, devices, hardware, and software, such as:
Enterprise Resource Planning (ERP)
Warehouse Execution System (WES)
Warehouse Control System (WCS)
Warehouse Management System (WMS)
Energy Management Systems (EMS)
Building Management Systems (BMS)
Distribution Control Systems (DCS)
Enterprise IT devices
OT and IoT: Engineering workstations, ICS application and management servers, PLCs, HMI, access control, cameras, and printers
Cloud applications
Distribution centers: An expanding attack surface
As these distribution centers have become increasingly automated, connected, and technologically advanced, their attack surfaces have inherently increased. Distribution centers now have a vastly different potential for cyber risk which includes:
More networked devices present
Increased routable connectivity within industrial systems
Externally exposed industrial control systems
Increased remote access
IT/OT enterprise to industrial convergence
Cloud connectivity
Contractors, vendors, and consultants on site or remoting in
Given the variety of connected systems, distribution centers are more exposed to external threats than ever before. Simultaneously, distribution center’s business criticality has positioned them as interesting targets to cyber adversaries seeking to cause disruption with significant financial impact.
Increased connectivity requires a unified security approach
When assessing the unique distribution center attack surface, the variety of interconnected systems and devices requires a cybersecurity approach that can cover the diverse technology environment.
From a monitoring and visibility perspective, siloed IT, OT or cloud security solutions cannot provide the comprehensive asset management, threat detection, risk management, and response and remediation capabilities across interconnected digital infrastructure that a solution natively covering IT, cloud, OT, and IoT can provide.
The problem with using siloed cybersecurity solutions to cover a distribution center is the visibility gaps that are inherently created when using multiple solutions to try and cover the totality of the diverse infrastructure. What this means is that for cross domain and multi-stage attacks, depending on the initial access point and where the adversary plans on actioning their objectives, multiple stages of the attack may not be detected or correlated if they security solutions lack visibility into OT, IT, IoT and cloud.
Comprehensive security under one solution
Darktrace leverages Self-Learning AI, which takes a new approach to cybersecurity. Instead of relying on rules and signatures, this AI trains on the specific business to learn a ‘pattern of life’ that models normal activity for every device, user, and connection. It can be applied anywhere an organization has data, and so can natively cover IT, OT, IoT, and cloud.
Visibility: Darktrace is the only OT security solution that natively covers IT, IoT and OT in unison. AI augmented workflows ensure OT cybersecurity analysts and operation engineers can manage IT and OT environments, leveraging a live asset inventory and tailored dashboards to optimize security workflows and minimize operator workload.
Threat detection, investigation, and response: The AI facilitates anomaly detection capable of detecting known, unknown, and insider threats and precise response for OT environments that contains threats at their earliest stages before they can jeopardize control systems. Darktrace immediately understands, identifies, and investigates all anomalous activity in OT networks, whether human or machine driven and uses Explainable AI to generate investigation reports via Darktrace’s Cyber AI Analyst.
Proactive risk identification: Risk management capabilities like attack path modeling can prioritize remediation and mitigation that will most effectively reduce derived risk scores. Rather than relying on knowledge of past attacks and CVE lists and scores, Darktrace AI learns what is ‘normal’ for its environment, discovering previously unknown threats and risks by detecting subtle shifts in behavior and connectivity. Through the application of Darktrace AI for OT environments, security teams can investigate novel attacks, discover blind spots, get live-time visibility across all their physical and digital assets, and reduce the time to detect, respond to, and triage security events.
