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September 19, 2021

Defending Tokyo Olympics: AI Neutralizes IoT Attack

Learn how Darktrace autonomously thwarted a cyber-attack on a national sporting body before the Tokyo Olympics in this detailed breakdown.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Oakley Cox
Director of Product
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19
Sep 2021

One of the greatest issues in security is how to deal with high-stress scenarios when there is a significant breach, and there is too much to do in too little time. The nightmare scenario for any CISO is when this happens during a critical moment for the organization: an important acquisition, a crucial news announcement, or in this case, a global sporting event attracting an audience of millions.

Threat actors often exploit the pressure of these events to cause disruption or extract hefty sums. Sporting occasions, especially Formula 1 races, the Super Bowl, and the Olympics, attract a great deal of criminal interest.

The games begin

There have been several recorded attacks and data breaches at the Olympics this year, including an incident when a volleyball commentator asked his colleague for his computer password – not realizing he was still on air.

In a more nefarious case discovered by Darktrace, a Raspberry Pi device was covertly implanted into a national sporting body directly involved in the Olympics, in an attempt to exfiltrate sensitive data. The events took place one week before the start of the Games, and a data breach at this time would have had significant ramifications for the reputation of the organization, the confidentiality of their plans, and potentially the safety of their athletes.

Darktrace AI recognized this activity as malicious given its evolving understanding of ‘self’ for the organization, and Antigena – Darktrace’s autonomous response capability – took action at machine speed to interrupt the threat, affording the human security team the critical time they needed to catch up and neutralize the attack.

In what follows, we break down the attack.

Figure 1: The overall dwell time was three days.

Breaking down the attack

July 15, 14:09 — Initial intrusion

An unauthorized Raspberry Pi device connected to the organization’s digital environment – disguised and named in a way which mimicked the corporate naming convention. As a small IoT device, Raspberry Pis can be easily hidden and are difficult to locate physically in large environments. They have been used in various high-profile hacks in the past including the 2018 NASA breach.

IoT devices – from printers to fish tanks – pose a serious risk to security, as they can be exploited to gather information, move laterally, and escalate privileges.

July 15, 15:25 — External VPN activity

Anomalous UDP connections were made to an external endpoint over port 1194 (Open VPN activity). URIs showed that the device downloaded data potentially associated with Open VPN configuration files. This could represent an attempt to establish a secure channel for malicious activity such as data exfiltration.

By establishing an outgoing VPN, the attacker obfuscated their activity and bypassed the organization’s signature-based security, which could not detect the encrypted traffic. Antigena immediately blocked the suspicious connectivity, regardless of the encryption, identifying that the activity was a deviation from the ‘pattern of life’ for new devices.

July 15, 16:04 — Possible C2 activity

The Raspberry Pi soon began making repeated HTTP connections to a new external endpoint and downloaded octet streams — arbitrary binary data. It seems the activity was initiated by a standalone software process as opposed to a web browser.

Darktrace revealed that the device was performing an unusual external data transfer to the same endpoint, uploading 7.5 MB which likely contained call home data about the new location and name of the device.

July 15, 16:41 — Internal reconnaissance

The device engaged in TCP scanning across three unique internal IP addresses over a wide range of ports. Although the network scan only targeted three internal servers, the activity was identified by Darktrace as a suspicious increase in internal connections and failed internal connections.

Antigena instantly stopped the Raspberry Pi from making internal connections over the ports involved in the scanning activity, as well as enforcing the device’s ‘pattern of life’.

Figure 2: Device event log showing the components which enable Darktrace to detect network scanning.

July 15, 18:14 — Multiple internal reconnaissance tactics

The Raspberry Pi then scanned a large number of devices on SMB port 445 and engaged in suspicious use of the outdated SMB version 1 protocol, suggesting more in-depth reconnaissance to find exploitable vulnerabilities.

Reacting to the scanning activity alongside the insecure protocol SMBv1, Antigena blocked connections from the source device to the destination IPs for one hour.

Four minutes later, the device engaged in connections to the open-source vulnerability scanner, Nmap. Nmap can be used legitimately for vulnerability scanning and so often is not alerted to by traditional security tools. However, Darktrace’s AI detected that the use of the tool was highly anomalous, and so blocked all outgoing traffic for ten minutes.

July 15, 22:03 — Final reconnaissance

Three hours later, the Raspberry Pi initiated another network scan across six unique external IPs – this was in preparation for the final data exfiltration. Antigena responded with instant, specific blocks to the external IPs which the device was attempting to connect to – before any data could be exfiltrated.

After 30 minutes, Darktrace detected bruteforcing activity from the Raspberry Pi using the SMB and NTLM authentication protocols. The device made a large number of failed login attempts to a single internal device using over 100 unique user accounts. Antigena blocked the activity, successfully stopping another wave of attempted SMB lateral movement.

By this stage, Antigena had bought the security team enough time to respond. The team applied an Antigena quarantine rule (the most severe action Antigena can take) to the Raspberry Pi, until they were able to find the physical location of the device and unplug it from the network.

How AI Analyst stitched together the incident

Cyber AI Analyst autonomously reported on three key moments of the attack:

  • Unusual External Data Transfer
  • Possible HTTP Command and Control
  • TCP Scanning of Multiple Devices (the attempted data exfiltration)

It tied together activities over the span of multiple days, which could have been easily missed by human analysis. The AI provided crucial pieces of information, including the extent of the scanning activity. Such insights are time-consuming to calculate manually.

Figure 3: A screenshot from Cyber AI Analyst summarizing potential C2 activity.

Autonomous Response

Antigena took targeted action throughout to neutralize the suspicious behavior, while allowing normal business operations to continue unhindered.

Rather than widespread blocking, Antigena implemented a range of nuanced responses depending on the situation, always taking the smallest action necessary to deal with the threat.

Figure 4: Darktrace’s UI reveals the attempted network reconnaissance, and Antigena actions a targeted response. All IP addresses have been randomized.

Raspberry Pi: IoT threats

In an event involving 206 countries and 11,000 athletes, facing attacks from hacktivists, criminal groups, and nation states, with many broadcasters working remotely and millions watching from home, organizations involved in the Olympics needed a security solution which could rise to the occasion.

Even with the largest affairs, threats can come from the smallest places. The ability to detect unauthorized IoT devices and maintain visibility over all activity in your digital estate is essential.

Autonomous Response protects against the unexpected, stopping malicious activity at machine speed without any user input. This is necessary for rapid response and remediation, especially for resource-stretched internal security teams. When it comes to defending systems and outpacing attackers, AI always wins the race.

Thanks to Darktrace analysts Emma Foulger and Greg Chapman for their insights on the above threat find.

Learn how two rogue Raspberry Pi devices infected a healthcare provider

Darktrace model detections:

  • Compromise / Ransomware / Suspicious SMB Activity
  • Tags / New Raspberry Pi Device
  • Device / Network Scan
  • Unusual Activity / Unusual Raspberry Pi Activity
  • Antigena / Network / Insider Threat / Antigena Network Scan Block
  • Device / Suspicious Network Scan Activity
  • Antigena / Network / Significant Anomaly / Antigena Significant Anomaly from Client Block
  • Antigena / Network / Significant Anomaly / Antigena Controlled and Model Breach
  • Device / Suspicious SMB Scanning Activity
  • Antigena / Network / Significant Anomaly / Antigena Breaches Over Time Block
  • Device / Attack and Recon Tools
  • Device / New Device with Attack Tools
  • Device / Anomalous Nmap Activity
  • Device / External Network Scan
  • Device / SMB Session Bruteforce
  • Antigena / Network / Manual / Block All Outgoing Connections
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Oakley Cox
Director of Product

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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About the author
Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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