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December 20, 2022

How to Select the Right Cybersecurity AI

Choosing the right cybersecurity AI is crucial. Darktrace's guide provides insights and tips to help you make an informed decision.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Germaine Tan
VP, Security & AI Strategy, Field CISO
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20
Dec 2022

AI has long been a buzzword – we started seeing it utilized in consumer space; in social media, e-commerce, and even in our music preference! In the past few years it has started to make its way through the enterprise space, especially in cyber security.

Increasingly, we see threat actors utilizing AI in their attack techniques. This is inevitable with the advancements in AI technology, the lower barrier to entry to the cyber security industry, and the continued profitability of being a threat actor. Surveying security decision makers across different industries like financial services and manufacturing, 77% of the respondents expect weaponized AI to lead to an increase in the scale and speed of attacks. 

Defenders are also ramping up their use of AI in cyber security – with more than 80% of the respondents agreeing that organizations require advanced defenses to combat offensive AI – resulted in a ‘cyber arms race’ with adversaries and security teams in constant pursuit of the latest technological advancements.  

The rules and signature approach is no longer sufficient in this evolving threat landscape. Because of this collective need, we will continue to see the push of AI innovations in this space as well. By 2025, cyber security technologies will account for 25% of the AI software market.

Despite the intrigue surrounding AI, many people have a limited understanding of how it truly works. The mystery of AI technology is what piques the interest of many cyber security practitioners. As an industry we also know that AI is necessary for advancement, but there is so much noise around AI and machine learning that some teams struggle to understand it. The paradox of choice leaves security teams more frustrated and confused by all the options presented to them.

Identifying True AI

You first need to define what you want the AI technology to solve. This might seem trivial, but many security teams often forget to come back to the fundamentals: what problem are you addressing? What are you trying to improve? 

Not every process needs AI; some processes will simply need automation – these are the more straightforward parts of your business. More complex and bigger systems require AI. The crux is identifying these parts of your business, applying AI and being clear of what you are going to achieve with these AI technologies. 

For example, when it comes to factory floor operations or tracking leave days of employees, businesses employ automation technologies, but when it comes to business decisions like PR strategies or new business exploration, AI is used to predict trends and help business owners make these decisions. 

Similarly, in cyber security, when dealing with known threats such as known malicious malware and hosting sites, automation is great at keeping track of them; workflows and playbooks are also best assessed with automation tools. However, when it comes to unknown unknowns like zero-day attacks, insider threats, IoT threats and supply chain attacks, AI is needed to detect and respond these threats as they emerge.

Automation is often communicated as AI, and it becomes difficult for security teams to differentiate. Automation helps you to quickly make a decision you already know you will make, whereas true AI helps you make a better decision.

Key ways to differentiate true AI from automation:

  • The Data Set: In automation, what you are looking for is very well-scoped. You already know what you are looking for – you are just accelerating the process with rules and signatures. True AI is dynamic. You no longer need to define activities that deserve your attention, the AI highlights and prioritizes this for you.
  • Bias: When you define what you are looking for, as humans inherently we impose our biases on these decisions. We are also limited by our knowledge at that point in time – this leaves out the crucial unknown unknowns.
  • Real-time: Every organization is always changing and it is important that AI takes all that data into consideration. True AI that is real time and also changes with your organization’s growth is hard to find. 

Our AI Research Centre has produced numerous papers on the applications of true AI in cyber security. The Centre comprises of more than 150 members and has more than 100 patents and patents pending. Some of the featured white papers include research on Attack Path Modeling and using AI as a preventative approach in your organization. 

Integrating AI Outputs with People, Process, and Technology


Integrating AI with People

We are living in the time of trust deficit, and that applies to AI as well. As humans we can be skeptical with AI, so how do we build trust for AI such that it works for us? This applies not only to the users of the technology, but the wider organization as well. Since this is the People pillar, the key factors to achieving trust in AI is through education, culture, and exposure. In a culture where people are open to learn and try new AI technologies, we will naturally build trust towards AI over time.

Integrating AI with Process

Then we should consider the integration of AI and its outputs into your workflow and playbooks. To make decisions around that, security managers need to be clear what their security priorities are, or which security gaps a particular technology is meant to fill. Regardless of whether you have an outsourced MSSP/SOC team, 50-strong in-house SOC team, or even just a 2-man team, it is about understanding your priorities and assigning the proper resources to them.

Integrating AI with Technology 

Finally, there is the integration of AI with your existing technology stack. Most security teams deploy different tools and services to help them achieve different goals – whether it is a tool like SIEM, a firewall, an endpoint, or services like pentesting, or vulnerability assessment exercises. One of the biggest challenges is putting all of this information together and pulling actionable insights out of them. Integration on multiple levels is always challenging with complex technologies because they technologies can rate or interpret threats differently.

Security teams often find themselves spending the most time making sense of the output of different tools and services. For example, taking the outcomes from a pentesting report and trying to enhance SOAR configurations, or looking at SOC alerts to advise firewall configurations, or taking vulnerability assessment reports to scope third-party Incident Response teams.

These tools can have a strong mastery of large volumes of data, but eventually ownership of the knowledge should still lie with the human teams – and the way to do that is with continuous feedback and integration. It is no longer efficient to use human teams to carry out this at scale and at speed. 

The Cyber AI Loop is Darktrace’s approach to cyber security. The four product families make up a key aspect of an organization’s cyber security posture. Darktrace PREVENT, DETECT, RESPOND and HEAL each feed back into a continuous, virtuous cycle, constantly strengthening each other’s abilities. 

This cycle augments humans at every stage of an incident lifecycle. For example, PREVENT may alert you to a vulnerability which holds a particularly high risk potential for your organization. It provides clear mitigation advice, and while you are on this, PREVENT will feed into DETECT and RESPOND, which are immediately poised to kick in should an attack occur in the interim. Conversely, once an attack has been contained by RESPOND, it will feed information back into PREVENT which will anticipate an attacker’s likely next move. Cyber AI Loop helps you harden security a holistic way so that month on month, year on year, the organization continuously improves its defensive posture. 

Explainable AI

Despite its complexity, AI needs to produce outputs that are clear and easy to understand in order to be useful. In the heat of the moment during a cyber incident, human teams need to quickly comprehend: What happened here? When did it happen? What devices are affected? What does it mean for my business? What should I deal with first?

To this end, Darktrace applies another level of AI on top of its initial findings that autonomously investigates in the background, reducing a mass of individual security events to just a few overall cyber incidents worthy of human review. It generates natural-language incident reports with all the relevant information for your team to make judgements in an instant. 

Figure 1: An example of how Darktrace filters individual model breaches into incidents and then critical incidents for the human to review 

Cyber AI Analyst does not only take into consideration network detection but also in your endpoints, your cloud space, IoT devices and OT devices. Cyber AI Analyst also looks at your attack surface and the risks associated to triage and show you the most prioritized alerts that if unexpected would cause maximum damage to your organization. These insights are not only delivered in real time but also unique to your environment.

This also helps address another topic that frequently comes up in conversations around AI: false positives. This is of course a valid concern: what is the point of harvesting the value of AI if it means that a small team now must look at thousands of alerts? But we have to remember that while AI allows us to make more connections over the vastness of logs, its goal is not to create more work for security teams, but to augment them instead.

To ensure that your business can continue to own these AI outputs and more importantly the knowledge, Explainable AI such as that used in Darktrace’s Cyber AI Analyst is needed to interpret the findings of AI, to ensure human teams know what happened, what action (if any) the AI took, and why. 

Conclusion

Every organization is different, and its security should reflect that. However, some fundamental common challenges of AI in cyber security are shared amongst all security teams, regardless of size, resources, industry vertical, and culture. Their cyber strategy and maturity levels are what sets them apart. Maturity is not defined by how many professional certifications or how many years of experience the team has. A mature team works together to solve problems. They understand that while AI is not the silver bullet, it is a powerful bullet that if used right, will autonomously harden the security of the complete digital ecosystem, while augmenting the humans tasked with defending it. 

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Germaine Tan
VP, Security & AI Strategy, Field CISO

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June 30, 2026

5 Ways AI is changing traditional security models according to modern CISOs

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The Reality of Securing AI in Motion

Traditional security tools were built for environments defined by fixed rules and predictable workflows. But AI behavior is non-deterministic. The same prompt can produce different outcomes, and risk often emerges gradually as AI behavior adapts, and permissions drift over time. This creates a constantly shifting environment where security teams are working to define control in a system that resists stability. “In AI security, yesterday's priorities can become tomorrow's blind spots. The landscape shifts that fast,” warned the SVP and Head of Technology and Cybersecurity of a real estate investment trust. Conventional approaches, which rely on establishing and maintaining a steady baseline, struggle to keep up with that level of change.

At the same time, AI adoption is accelerating across organizations, often faster than security teams can implement the controls needed to manage it. “The car is being built while it’s already on the road,” explained the CISO of a global private fund administrator. “The threats we're securing against today won't be the threats we're facing tomorrow. What kept us up three months ago looks nothing like what we're dealing with today.”

As businesses move quickly to unlock value from AI, security teams are left closing gaps in real time, while also facing adversaries who are using AI to make their attacks more scalable, adaptive, and difficult to detect. In this recent roundtable discussion of CISOs and security leaders, five themes emerged around AI cyber risk.  

1. AI agents with human access but no human judgment

In Darktrace’s 2026 State of AI Cybersecurity report, 96% of the surveyed security professionals agree that AI significantly improves the speed and efficiency with which they work. Yet, 92% admitted that they’re concerned with the security implications of the use of AI agents across their workforce.

AI agents now operate with human-level permissions across systems, acting at machine speed, orchestrating actions across platforms, and making decisions without the judgment or caution a person would apply. Unlike human users, they cannot be expected to pause and question whether a given action is appropriate.

Their identities are also difficult to inventory, govern, and audit. As agents become easier to deploy than legacy IT systems ever were, organizations are quickly losing track of what is running, what it has access to, and what it is doing. This creates a growing class of highly privileged, autonomous actors operating without the visibility or oversight that traditional identity and access controls were designed to provide.“While AI adoption is critical to running a modern business, AI alone can’t solve all our cybersecurity challenges,” said a global financial sector CISO. “We still need think critically and use human judgement. Those are two things AI can’t do.”

This lack of human judgment becomes especially risky as new architectures, such as Model Context Protocol (MCP), can expand how agents connect to data, tools, and external systems. By design, MCP enables agents to dynamically discover and interact with new resources, increasing flexibility but also introducing new pathways for unintended access, data exposure, or abuse if not properly governed.

The CISO of a fund administrator highlighted one emerging vector as an example: rogue MCP servers. “Our developers want to move quickly and bring value to the business, but technologies like these can unintentionally expose sensitive data in ways that would never have happened before.”

2. Increased digital complexity and expanded attack surface

AI activity rarely stays contained. A single prompt can trigger a chain of actions across networks, email, cloud infrastructure, SaaS platforms, endpoints, identity systems, and development environments, spanning systems that were never designed to be secured as a single, connected flow. This expands both the scale and complexity of what security teams need to monitor and defend.

Yet no single control has visibility across that entire chain. “You can’t defend effectively what you can’t see,” cautioned the private fund administrator CISO. As AI-driven activity moves fluidly across environments, gaps in coverage become inevitable, creating blind spots that attackers can exploit.

Threat actors are already capitalizing on this lack of visibility. “Threat actors have advanced their use of generative AI to launch more convincing phishing campaigns, automate social engineering, and scale attacks with greater precision down to the individual level,” said the SVP of Technology and Cybersecurity for the real estate investment trust. What was once manual and targeted can now be automated and personalized at scale, making attacks harder to detect and easier to execute.

At the same time, the pace of exploitation is accelerating. As a global CISO operating across 40+ countries described it: “Zero-day vulnerabilities are no longer zero day; it’s minus one day. By the time you get to it and address it, it’s already a problem.” By the time risk is identified, it has often already been realized.

The result is a rapidly expanding and increasingly interconnected attack surface that challenges security teams to maintain visibility, context, and control across AI-driven activity.

3. Shadow AI is already everywhere

76% of organizations now cite shadow AI as a problem, one that is spreading through organizations in ways that are hard to track and even harder to control.

Employees are experimenting with publicly available Gen AI tools. Teams are spinning up low-code automations on their own. SaaS providers are quietly embedding AI into existing products. Developers are plugging AI services directly into workflows, often without pausing to consider what that exposure means.

The result is a lack of visibility into:

  • What AI tools are being used
  • What data those tools can access
  • Where prompts and outputs are going
  • Which AI agents are interacting with enterprise systems

The SVP of Cybersecurity at a real estate investment trust described the shift: “Before, I was worried about someone sending data erroneously to their personal email. Now we have all these agents online that people are utilizing, and we’re looking at those vectors as well.” For security teams, this means operating without a complete view of how AI is being used, what it can access, and where risk may already be emerging.

4. Built-in guardrails are not enough

Organizations often assume that native AI guardrails or provider-level controls are sufficient to manage AI risk. But securing AI requires ongoing visibility, oversight, and governance, not just controls configured at deployment. "It’s a misconception that adopting AI is going to solve all your problems,” warns a global financial services CISO.

Security leaders are increasingly recognizing the limitations of these controls as:

  • Fragmented and difficult to enforce consistently across multiple AI systems, workflows, and environments
  • Ambiguous in terms of accountability due to shared responsibility for AI governance between IT, security, developers, business teams, and third-party providers
  • Limited in end-to-end oversight, leaving gaps that stretch from the initial prompt all the way through to the downstream impact of an agent's actions

Securing AI demands more than simple prompt filtering or static policy enforcement. It requires understanding intent, behavior, and context across both human and AI activity.

The next phase of cybersecurity: securing AI

To safely and responsibly adopt AI at scale, organizations need a new operational model for cybersecurity that’s capable of:

• Understanding AI behavior

• Identifying risk in real time

• Maintaining governance without slowing innovation

The CSO of a $10 billion municipal utility organization described the challenge with precision: “We have to move at the speed of innovation and risk, because both are accelerating faster than ever.”

Embrace AI with confidence with Darktrace / SECURE AI

Darktrace has introduced Darktrace / SECURE AI™, a new product within the Darktrace ActiveAI Security Platform™  ,designed to provide enterprise-wide security for AI by applying industry leading behavioral analysis to how prompts, agents, and AI systems are used.

Darktrace / SECURE AITM delivers real-time visibility and control across Enterprise and SaaS GenAI prompts, AI agent identities, development and production environments, and Shadow AI - detecting even subtle misuse, misconfiguration, and drift that traditional, rule-based controls simply do not understand. By interpreting context and intent across humans and machines, Darktrace enables organizations to adopt AI at scale without introducing unmanaged risk

What makes this possible is Darktrace’s decade-long maturity and expertise in behavioral understanding and AI-native cybersecurity. Achieved with Self-Learning AI that has been proven across more than 10,000 organizations, Darktrace understands what “normal” looks like for a business, across its users, systems, and now AI, so that meaningful deviations can be detected and acted on before they become incidents.

With one CISO describing Darktrace’s Self-Learning AI as “a leap forward compared to other tools” and another as a “force multiplier,” the technology can interpret ambiguous interactions, understand how access accumulates over time, and recognize when behavior, human or machine, begins to drift.

“Strategically, we’re looking to gain more visibility into how AI is operating across the environment and achieve greater control over what AI should be allowed to access and do,” shared the CISO at a private fund administrator.  

“What I’ve seen from Darktrace / SECURE AI is extremely promising. I have tremendous confidence in Darktrace’s vision for where this is headed and its ability to execute on this new solution.”

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June 29, 2026

How Darktrace Transformed Cybersecurity at Our Health Center: A CIO’s Perspective

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How Darktrace Transformed Cybersecurity at Our Health Center: A CIO’s Perspective

In my role as CIO, I bring years of experience leading IT for healthcare organizations. I’ve seen firsthand the unique cybersecurity challenges that nonprofit health centers face: limited budgets, small IT teams, and the constant pressure to prioritize patient care over technology investments. Yet, the threat landscape for health is relentless, and the stakes for protecting patient data and ensuring operational continuity have never been higher. It’s a balancing act.

The search for a better solution

Like many nonprofits, organizations I work at start with Microsoft’s security stack. The discounted pricing for nonprofits makes it an obvious choice, and Microsoft Defender provided a solid foundation for endpoint and email security. However, I quickly realized that relying on a single vendor, even one as robust as Microsoft, left gaps in our defenses. Cybersecurity is never one-size-fits-all, which is why my preference was to layer an additional solution on top of our native security to improve our security posture.

Teams needed a solution that could layer seamlessly on top of Microsoft, without adding complexity or draining limited resources. That’s when I found Darktrace. I had heard of their reputation after seeing how other organizations used Darktrace to secure their infrastructure and was impressed by their AI-native, agentless approach and agreed to a proof of value (POV).

Our goal was to elavate Microsoft with an additional layer of intelligence- one that could seamlessly integrate, operate autonomously, and support a small team without increasing overhead. We turned to Darktrace because its AI-native, agentless approach offered a fundamentally different way to detect and respond to threats, learning our environment in real time and filling gaps that traditional tools can miss. With a quick POV, we were able to validate how effectively Darktrace works alongside Microsoft to deliver a more complete and resilient security architecture.

Why Darktrace stood out

From the start, Darktrace differentiated itself in several critical ways:

  • Deep visibility: Unlike other solutions that rely simply on host-based monitoring with endpoint agents, Darktrace operates passively at the network layer and integrates via APIs for email and identity security. This gave full visibility into network traffic that we previously didn’t have, going beyond our existing endpoint-based tools without adding additional maintenance overhead for our small IT team.
  • AI-native from the ground up: Darktrace wasn’t just layering AI on top of an existing product; it was built with AI at its core. Their autonomous detection and response to threats immediately reduced the need for constant human supervision. In a world where cyber-attacks are increasingly sophisticated and subtle, having an AI that learns our environment and adapts in real time is invaluable.
  • Comprehensive coverage: We started with a POV focused on email security, but quickly expanded to full deployment across our entire infrastructure. Darktrace’s products now protect our email, network, and identity layers, providing visibility and defense against lateral movement and abnormal behavior that traditional tools often miss.

Integration and workflow: Smooth and simple

One of the most impressive aspects of Darktrace is how easy it was to integrate into an existing environment. For network security, it was as simple as plugging an appliance into our top-of-rack switch – no downtime, no complex configuration. For email and identity, API integrations meant we could be up and running in hours, not weeks.

This simplicity extended to day-to-day operations. Our IT team received regular security reports, and any time we had questions or needed to adjust policies, Darktrace’s support team was there with white-glove service. Their responsiveness- even in the middle of the night- gave us confidence that we had true partners, not just a vendor.

Real-world impact: Threats stopped, time saved

The results spoke for themselves. During the time with Darktrace, I did not experience any security incidents. The team slept better at night knowing that Darktrace was monitoring for anomalies and proactively blocking suspicious activity, alerting us even before we noticed anything was wrong.

A memorable example was during an Electronic Health Record (EHR) upgrade, when my team forgot to adjust the policy in advance. Darktrace’s autonomous response was so effective that it blocked our upgrade activities- proof that nothing, not even internal changes, could slip by unnoticed. This level of vigilance meant that ransomware, data exfiltration attempts, or insider threats would be detected and contained before causing harm.

While I can’t share specific ROI numbers, the value was clear: we’ve avoided costly breaches, reduced the time spent investigating alerts, and eliminated the performance drag of agent-based tools. With Darktrace layered on top of Microsoft, I’ve hit the right balance of maximum protection with minimal spending. The cost of Darktrace / EMAIL was competitive, especially when factoring in the included Managed Detection and Response (MDR) service, which provides expert human oversight on top of the AI.

Key differentiators over the competition

  • Extending visibility beyond the endpoint: Traditional host-based monitoring solutions, such as EDR, play a critical role in securing individual devices. By adding a network detection and response (NDR) layer, we gained visibility into activity across our wider digital environment, surfacing threats that move laterally, operate between devices, or bypass endpoint controls. Darktrace also stood out for its ability to learn our normal patterns of behavior and identify subtle deviations in real time, not just known indicators of compromise. Because this is delivered through passive, non-disruptive monitoring, we were able to strengthen our defenses without adding complexity or impacting performance.
  • Layered security without complexity: Darktrace elevated our Microsoft foundation without creating conflicts or requiring us to disable existing protections. This layered approach maximized our security posture without adding operational burden.
  • Expert partnership: Beyond technology, Darktrace’s team acted as true partners, guiding us through deployment, providing ongoing support, and helping us interpret findings. This partnership was as valuable as the technology itself.

Advice for other nonprofits

If you’re an IT leader in a nonprofit, my advice is simple: look for solutions that are easy to deploy, intelligent in their response, and cost-effective. Don’t settle for more endpoint based tools that overlap with what you already have. Seek out a layered approach that covers your blind spots – especially at the network and email layers- at a price point that suits your organization.

Most importantly, don’t be afraid to evaluate new solutions. Even if you’re inundated with vendor pitches, you owe it to your organization to explore options that could save you time, money, and sleepless nights.

For organizations I work at, combining Microsoft’s security stack with Darktrace’s AI-native, platform struck the right balance between protection and practicality. We gained enterprise-grade security without sacrificing performance or stretching our budget. In the end, that meant more resources for what matters most: delivering care to our patients. If you’re facing similar challenges, I encourage you to consider how Darktrace could transform your security posture, and give your team the peace of mind they deserve.

For the organization I work in, combining Microsoft with Darktrace delivered a clear step-change in our security posture. Microsoft provided the foundation, while Darktrace’s behavioral intelligence added visibility into the unknown, surfacing emerging threats based on deviations in real-time activity, not just known indicators.

The result was enterprise-grade protection without added overhead, allowing us to stay focused on patient outcomes, not security operations. For organizations facing similar pressures, this layered approach offers a smarter, more efficient path to securing modern environments.

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About the author
Mice Chen
Chief Information Security Officer
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