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May 28, 2019

[Part 2] Top Cyber Hygiene Issues Leading to a Breach

Spotting cyber hygiene issues caused by a lapse of attention requires AI tools that alert critical changes to network activity. Read part two here!
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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28
May 2019

Read the first part: Part one — A perimeter in ruins

Earlier this month, I discussed some of the most critical challenges that today’s institutions face in their efforts to reinforce the network perimeter. Eliminating common attack vectors, from unauthorized uploads in the cloud to outdated protocol usage on-premise, is an essential step toward a more secure digital future.

Ultimately, however, I concluded that even flawless cyber hygiene at the perimeter will never be a panacea for all possible cyber-threats, since defenders cannot possibly address vulnerabilities about which they aren’t yet aware. Building strong borders is vital, clearly, but as attackers continue to launch novel attacks, even 50-foot walls are imperiled by 50-foot ladders.

Of course, such concerns become merely academic when your walls aren’t placed correctly, or watched attentively, or expanded when the digital estate grows. For countless employees and organizations alike, the allure of convenience has weakened the perimeter in all of these ways and more, rendering the work of cyber-criminals exponentially easier. Yet given the complexity of the modern enterprise, discovering exactly where users have cut corners is often difficult for human security teams alone. Spotting cyber hygiene issues caused by a lack of due diligence — like the five detailed below — therefore requires AI tools that alert on critical changes to network activity in real time.

Issue #6: Not keeping an inventory of hardware on the network

As all manner of non-traditional IT makes its way into workplaces around the world, keeping an inventory of these seamlessly integrated devices often proves an arduous undertaking, one that many organizations shirk altogether. Between app-controlled thermostats and smart refrigerators, connected cameras and Bluetooth sensors, few security teams possess a rigorous list of the hardware under their care.

Yet attaining 100% network visibility is a prerequisite to any viable security posture. Attackers are increasingly targeting poorly secured IoT devices to bypass the perimeter at its weakest points, before moving laterally to compromise more sensitive databases and machines. By analyzing all traffic from the entire enterprise, Darktrace detects when new devices come online and alert on any unusual activity from them with its AI models, some of which are:

  • Device / New Device with Attack Tools
  • Unusual Activity / Anomalous SMB Read & Write from New Device
  • Unusual Activity / Sustained Unusual Activity from New Device
  • Unusual Activity / Unusual Activity from New Device

Issue #7: Using corporate devices for private use

While the divide between corporate and private networks is a primary facet of cyber hygiene, few employees are immune to the temptation and convenience of using company devices for personal use. Whether it’s torrenting movies, visiting social media websites, or checking personal email accounts during the workday, these activities all expose carefully guarded corporate environments to ones that are far less secure. At the same time, many organizations lack visibility over their own online traffic, preventing their security teams from catching such risky behavior until it’s already too late.

Employees have also been known to violate internal compliance policies by downloading unauthorized software for private purposes, which introduces serious security risks and opens the door for supply chain attacks. Darktrace has detected a plethora of threats related to such downloads across our customer base, including outdated software, network scanners, BitTorrent clients, and crypto-mining programs. Such compliance issues trigger a number of Darktrace’s behavioral models, for example:

  • Anomalous File / EXE from Rare External Location
  • Anomalous File / Incoming RAR File
  • Compliance / BitTorrent
  • Compliance / Crypto Currency Mining Activity

To bypass compliance policies and access resources blocked by network administrators, employees often turn to VPNs as well as onion routing services like Tor, which facilitate anonymous communication. These services are equivalent to inhibiting security controls on the offending device; consequently, companies must have the ability to detect and terminate them whenever they are used on the network. Because Darktrace provides 100% visibility across the digital infrastructure, it can flag private VPN and Tor sessions with the following example models:

  • Anomalous Connection / New Outbound VPN
  • Compliance / Privacy VPN
  • Compliance / Tor Usage

Darktrace detected one such case earlier this year wherein a corporate device connected to a third-party VPN. Although this activity is not inherently risky or threatening in all situations, Darktrace’s understanding of the company’s network revealed that the device was the only one using the VPN — strongly suggesting a compliance violation. Moreover, when the device was not using the VPN service, it was seen making a large amount of HTTP post requests to another rare destination and displaying other signs of infection. It turned out that the device was infected with the elusive Ursnif trojan.

Figure 1: Darktrace’s external site summary showing that only one device in the network connected to the VPN.

Issue #8: Lack of strong access management

Ensuring that only rightful users have access to private company resources is a foundational component of cyber security. Yet as these users and their privileges continuously evolve, maintaining strong access management can be time-consuming and difficult.

Out of all the users in the network, the accounts to which the most attention should be paid are those with administrator or root privileges. While it is common to keep a tight control on high-privilege accounts, there are still organizations that find it hard to manage the access control well, making their devices more vulnerable to both malware and insider threats. In fact, even well-intentioned insiders can jeopardize the organization in the absence of strong access management, such as employees who download unauthorized software without understanding its associated risks.

Darktrace has a list of models to detect the unusual usage of credentials, including:

  • User / New Admin Credentials on Client
  • User / Overactive User Credential
  • SaaS / Unusual SaaS Administration

Issue #9: TFTP Usage

Trivial File Transfer Protocol (TFTP) is an application layer protocol commonly employed to transfer files between devices. Due to its relatively simplistic design and easy implementation, TFTP was very popular in the past. In the context of today’s sophisticated cyber-threats, however, TFTP has become highly insecure. Among the protocol’s numerous weaknesses from a cyber hygiene perspective is its lack of authentication mechanisms, a flaw which allows essentially anyone to read and write resources on the exposed device.

Darktrace’s Compliance / External TFTP model enables network administrators to detect any incoming TFTP connections from external IP addresses that don’t normally connect to the network. Crucially, Darktrace AI’s understanding what constitutes “normal” versus “abnormal” for each particular network serves to differentiate the most serious threats, as TFTP connections from a rare IP address are much more likely to be malicious than similar connections between known IP addresses on the network.

TFTP is just one example of insecure protocol usage – Darktrace monitors for the abnormal usage of various other attack-prone protocols as well. Another example is Telnet.

Issue #10: Unencrypted data transferred between internal and external devices

While encrypting communication can be a hassle, cleartext messages are liable to be intercepted or even altered by malicious actors — with potentially devastating ramifications. Indeed, Darktrace’s Compliance / FTP / Unusual Outbound FTP model has frequently flagged credentials being sent via unencrypted channels, which attackers could have used to access privileged resources within the company’s network.

In the first few months of 2019, Darktrace detected an unusual connection made to an external device on port 1414 using the IBM WebSphere MQ Protocol. When potentially sensitive information was transmitted in cleartext, Darktrace AI alerted the customer in real time.

Figure 2: Packet capture showing that potential sensitive information was captured

Sacrificing convenience for security in these most egregious cases remains the foundation of robust cyber hygiene, whether that means not torrenting Shrek 2 on a work laptop or taking inventory of the smart juicer in the office kitchen. Of course, just as no perimeter defenses are formidable enough to keep motivated attackers at bay, so too is there no level of due diligence sufficient to close off all possible attack vectors or ensure that all employees are compliant with internal policies. With cyber AI defenses like Darktrace, security teams have an extra set of eyes watching out for poor cyber hygiene practices across the entire digital infrastructure, empowering them to grow those infrastructures with confidence.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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April 2, 2026

How Chinese-Nexus Cyber Operations Have Evolved – And What It Means For Cyber Risk and Resilience 

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Cybersecurity has traditionally organized risk around incidents, breaches, campaigns, and threat groups. Those elements still matter—but if we fixate on individual incidents, we risk missing the shaping of the entire ecosystem. Nation‑state–aligned operators are increasingly using cyber operations to establish long-term strategic leverage, not just to execute isolated attacks or short‑term objectives.  

Our latest research, Crimson Echo, shifts the lens accordingly. Instead of dissecting campaigns, malware families, or actor labels as discrete events, the threat research team analyzed Chinese‑nexus activity as a continuum of behaviors over time. That broader view reveals how these operators position themselves within environments: quietly, patiently, and persistently—often preparing the ground long before any recognizable “incident” occurs.  

How Chinese-nexus cyber threats have changed over time

Chinese-nexus cyber activity has evolved in four phases over the past two decades. This ranges from early, high-volume operations in the 1990s and early 2000s to more structured, strategically-aligned activity in the 2010s, and now toward highly adaptive, identity-centric intrusions.  

Today’s phase is defined by scale, operational restraint, and persistence. Attackers are establishing access, evaluating its strategic value, and maintaining it over time. This reflects a broader shift: cyber operations are increasingly integrated into long-term economic and geopolitical strategies. Access to digital environments, specifically those tied to critical national infrastructure, supply chains, and advanced technology, has become a form of strategic leverage for the long-term.  

How Darktrace analysts took a behavioral approach to a complex problem

One of the challenges in analyzing nation-state cyber activity is attribution. Traditional approaches often rely on tracking specific threat groups, malware families, or infrastructure. But these change constantly, and in the case of Chinese-nexus operations, they often overlap.

Crimson Echo is the result of a retrospective analysis of three years of anomalous activity observed across the Darktrace fleet between July 2022 and September 2025. Using behavioral detection, threat hunting, open-source intelligence, and a structured attribution framework (the Darktrace Cybersecurity Attribution Framework), the team identified dozens of medium- to high-confidence cases and analyzed them for recurring operational patterns.  

This long-horizon, behavior-centric approach allows Darktrace to identify consistent patterns in how intrusions unfold, reinforcing that behavioral patterns that matter.  

What the data shows

Several clear trends emerged from the analysis:

  • Targeting is concentrated in strategically important sectors. Across the dataset, 88% of intrusions occurred in organizations classified as critical infrastructure, including transportation, critical manufacturing, telecommunications, government, healthcare, and Information Technology (IT) services.  
  • Strategically important Western economies are a primary focus. The US alone accounted for 22.5% of observed cases, and when combined with major European economies including Germany, Italy, Spain and the UK, over half of all intrusions (55%) were concentrated in these regions.  
  • Nearly 63% of intrusions of intrusions began with the exploitation of internet-facing systems, reinforcing the continued risk posed by externally exposed infrastructure.  

Two models of cyber operations

Across the dataset, Chinese-nexus activity followed two operational models.  

The first is best described as “smash and grab.” These are short-horizon intrusions optimized for speed. Attackers move quickly – often exfiltrating data within 48 hours – and prioritize scale over stealth. The median duration of these compromises is around 10 days. It’s clear they are willing to risk detection for short-term gain.  

The second is “low and slow.” These operations were less prevalent in the dataset, but potentially more consequential. Here, attackers prioritize persistence, establishing durable access through identity systems and legitimate administrative tools, so they can maintain access undetected for months or even years. In one notable case, the actor had fully compromised the environment and established persistence, only to resurface in the environment more than 600 days after. The operational pause underscores both the depth of the intrusion and the actor’s long‑term strategic intent. This suggests that cyber access is a strategic asset to preserve and leverage over time, and we observed these attacks most often inin sectors of the high strategic importance.  

It’s important to note that the same operational ecosystem can employ both models concurrently, selecting the appropriate model based on target value, urgency, intended access. The observation of a “smash and grab” model should not be solely interpreted as a failure of tradecraft, but instead an operational choice likely aligned with objectives. Where “low and slow” operations are optimized for patience, smash and grab is optimized for speed; both seemingly are deliberate operational choices, not necessarily indicators of capability.  

Rethinking cyber risk

For many organizations, cyber risk is still framed as a series of discrete events. Something happens, it is detected and contained, and the organization moves on. But persistent access, particularly in deeply interconnected environments that span cloud, identity-based SaaS and agentic systems, and complex supply chain networks, creates a major ongoing exposure risk. Even in the absence of disruption or data theft, that access can provide insight into operations, dependencies, and strategic decision-making. Cyber risk increasingly resembles long-term competitive intelligence.  

This has impact beyond the Security Operations Center. Organizations need to shift how they think about governance, visibility, and resilience, and treat cyber exposure as a structural business risk instead of an incident response challenge.  

What comes next

The goal of this research is to provide a clearer understanding of how these operations work, so defenders can recognize them earlier and respond more effectively. That includes shifting from tracking indicators to understanding behaviors, treating identity providers as critical infrastructure risks, expanding supplier oversight, investing in rapid containment capabilities, and more.  

Learn more about the findings of Darktrace’s latest research, Crimson Echo: Understanding Chinese-nexus Cyber Operations Through Behavioral Analysis, by downloading the full report and summaries for business leaders, CISOs, and SOC analysts here.  

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About the author
Nathaniel Jones
VP, Security & AI Strategy, Field CISO

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April 1, 2026

AI-powered security for a rapidly growing grocery enterprise

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Protecting a complex, fast-growing retail organization

For this multi-banner grocery holding organization, cybersecurity is considered an essential business enabler, protecting operations, growth, and customer trust. The organization’s lean IT team manages a highly distributed environment spanning corporate offices, 100+ stores, distribution centers and  thousands of endpoints, users, and third-party connections.

Mergers and acquisitions fueled rapid growth, but they also introduced escalating complexity that constrained visibility into users, endpoints, and security risks inherited across acquired environments.

Closing critical visibility gaps with limited resources

Enterprise-wide visibility is a top priority for the organization, says the  Vice President of Information Technology. “We needed insights beyond the perimeter into how users and devices were behaving across the organization.”

A security breach that occurred before the current IT leadership joined the company reinforced the urgency and elevated cybersecurity to an executive-level priority with a focus on protecting customer trust. The goal was to build a multi-layered security model that could deliver autonomous, enterprise-wide protection without adding headcount.

Managing cyber risk in M&A

Mergers and acquisitions are central to the grocery holding company’s growth strategy. But each transaction introduces new cyber risk, including inherited network architectures, inconsistent tooling, excessive privileges, and remnants of prior security incidents that were never fully remediated.

“Our M&A targets range from small chains with a single IT person and limited cyber tools to large chains with more developed IT teams, toolsets and instrumentation,” explains the VP of IT. “We needed a fast, repeatable, and reliable way to assess cyber risk before transactions closed.”

AI-driven security built for scale, speed, and resilience

Rather than layering additional point tools onto an already complex environment, the retailer adopted the Darktrace ActiveAI Security Platform™ in 2020 as part of a broader modernization effort to improve resilience, close visibility gaps, and establish a security foundation that could scale with growth.

“Darktrace’s AI-driven approach provided the ideal solution to these challenges,” shares the VP of IT. “It has empowered our organization to maintain a robust security strategy, ensuring the protection of our network and the smooth operation of our business.”

Enterprise-wide visibility into traffic  

By monitoring both north-south and east-west traffic and applying Self-Learning AI, Darktrace develops a dynamic understanding of how users and devices normally behave across locations, roles, and systems.

“Modeling normal behavior across the environment enables us to quickly spot behavior that doesn’t fit. Even subtle changes that could signal a threat but appear legitimate at first glance,” explains the VP of IT.

Real-time threat containment, 24/7

Adopting autonomous response has created operational breathing room for the security team, says the company’s Cybersecurity  Engineer.

“Early on, we enabled full Darktrace autonomous mode and we continue to do so today,” shares the IT Security Architect. “Allowing the technology to act first gives us the time we need to investigate incidents during business hours without putting the business at risk.”

Unified, actionable view of security ecosystem

The grocery retailer integrated Darktrace with its existing security ecosystem of firewalls, vulnerability management tools, and endpoint detection and response, and the VP of IT described the adoption process as “exceptionally smooth.”

The team can correlate enterprise-wide security data for a unified and actionable picture of all activity and risk. Using this “single pane of glass” approach, the retailer trains Level 1 and Level 2 operations staff to assist with investigations and user follow-ups, effectively extending the reach of the security function without expanding headcount.

From reactive defense to security at scale

With Darktrace delivering continuous visibility, autonomous containment, and integrated security workflows, the organization has strengthened its cybersecurity posture while improving operational efficiency. The result is a security model that not only reduces risk, but also supports growth, resilience, and informed decision-making at the business level.

Faster detection, faster resolution

With autonomous detection and response, the retailer can immediately contain risk while analysts investigate and validate activity. With this approach, the company can maintain continuous protection even outside business hours and reduce the chance of lateral spread across systems or locations.

Enterprise-grade protection with a lean team

From cloud environments to clients to SaaS collaboration tools, Darktrace provides holistic autonomous AI defense, processing petabytes of the organization’s network traffic and investigating millions of individual events that could be indicative of a wider incident.

Today, Darktrace autonomously conducts the majority of all investigations on behalf of the IT team, escalating only a tiny fraction for analyst review. The impact has been profound, freeing analysts from endless alerts and hours of triage so they can focus on more valuable, proactive, and gratifying work.

“From an operational perspective, Darktrace gives us time back,” says the Cybersecurity Engineer. More importantly, says the VP of IT, “it gives us peace of mind that we’re protected even if we’re not actively monitoring every alert.”

A strategic input for M&A decision-making

One of the most strategic outcomes has been the role of cybersecurity on M&A. 90 days prior to closing a transaction, the security team uses Darktrace alongside other tools to perform a cyber risk assessment of the potential acquisition. “Our approach with Darktrace has consistently identified gaps and exposed risks,” says the VP of IT, including:

  • Remnants of previous incidents that were never fully remediated
  • Network configurations with direct internet exposure
  • Excessive administrative privileges in Active Directory or on critical hosts

While security findings may not alter deal timelines, the VP of IT says they can have enormous business implications. “With early visibility into these risks, we can reduce exposure to inherited cyber threats, strengthen our position during negotiations, and establish clear remediation requirements.”

A security strategy built to evolve with the business

As the holding group expands its cloud footprint, it will extend Darktrace protections into Azure, applying the same AI-driven visibility and autonomous response to cloud workloads. The VP of IT says Darktrace's evolving capabilities will be instrumental in addressing the organization’s future cybersecurity needs and ability to adapt to the dynamic nature of cloud security.

“With Darktrace’s AI-driven approach, we have moved beyond reactive defense, establishing a resilient security foundation for confident expansion and modernization.”

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