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March 2, 2021

How AI Secures Cradlepoint's SaaS Environments

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Mar 2021
Explore how Darktrace's AI-driven technology fortifies Cradlepoint's SaaS environments, safeguarding against evolving cyber threats.

Cradlepoint is a world leader in Wireless WAN connectivity. Its wireless edge solutions use 4G LTE and 5G cellular networks to help businesses connect people, places, and things to the cloud and critical applications. Our software-based 4G and 5G routers are used by more than 25,000 businesses and government agencies around the world. Cradlepoint technology is everywhere — you’ve likely interacted with it without even knowing. From being used on municipal buses and regional trains providing Wi-Fi, to being embedded in police vehicles and fire trucks providing reliable, security connectivity, Cradlepoint has a wide range of deployments.

Being a cloud-based company, some of Cradlepoint’s most sensitive assets — including our customer data—are stored and shared across SaaS applications. With SaaS account takeover and increasingly sophisticated phishing attacks becoming more of a threat to businesses, we were looking for a single solution that could deal with both threat vectors. With Darktrace’s AI, our entire Microsoft 365 environment feels secure from the full range of attacks.

Extending Darktrace’s coverage to email

We began our journey with Darktrace in 2018 and were quickly impressed with the AI’s ability to swiftly detect and neutralize a range of cyber-threats. With a general increase in the sophistication of attacks over the years, especially the prevalence of stealthy bitcoin mining malware that more and more companies are being hit by, we wanted to make sure we had a premier solution known for catching and triaging these events. With Darktrace, we are getting fully generated incident reports, surfacing all the relevant information for us on a single screen. What would normally take my team hours or days to triage and investigate is taken care of in minutes.

After being impressed by Darktrace initially, we decided to extend visibility into email and SaaS – two increasingly critical areas of our business. After three years of trialing various tools to target email attack prevention, we had pretty much exhausted all the traditional options available to secure our environment. And it wasn’t enough.

So when Antigena Email came along – a solution that uses that same self-learning AI and leverages insights from across the business – we had to try it out. We got it set up and running in five minutes, and from the first week it really impressed us. We have had, and continue to see, tremendous results as it catches everything from phishing attempts to spoofing attempts and more.

Spotting account takeovers with Darktrace’s SaaS connectors

Along with Antigena Email, we implemented Darktrace’s SaaS connectors, which gave us amazing visibility across our full Microsoft 365 environment, as well as our CRM, Salesforce. Our previous authentication approach wasn’t enough on its own to secure these environments, and with more companies experiencing account takeovers, we wanted to get in front of it and be confident we had full oversight of this threat vector. Once inside an email account, for example, attackers can gather and exfiltrate sensitive customer data, and use the account as a springboard for further malicious emails.

Working in tandem, Antigena Email and Darktrace’s Microsoft 365 SaaS connector together give us confidence that cases of account takeover will be detected, investigated, and neutralized, before any damage is done.

In the current working conditions, people are using email, CRMs and CMSs more than ever to store and share sensitive files; with Darktrace, I can monitor all that from a single user interface, or on the fly from the Darktrace Mobile App. Because the technology is self-learning, it’s low-maintenance – but when we do need to step in, we can do so with a single touch or click.

Cyber AI supports organization-wide security strategy

Like most companies right now, the majority of our employees are working from home. Our digital infrastructure has rapidly changed. Much of our intellectual property is shifting from our headquarters to remote endpoints. Darktrace will continue to be a crucial partner as we rethink how our users operate. What the ‘new normal’ will look like is yet to be established: the only certainty is uncertainty, and I am sure our digital landscape will continue to change in the months ahead. Having a cyber defense technology that evolves with us allows Cradlepoint to ride the storm, confident in the safety and integrity of our data.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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Brandon Ashey
Director of IT and Security
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OT

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April 4, 2025

Darktrace Named as Market Leader in the 2025 Omdia Market Radar for OT Cybersecurity Platforms

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We are pleased to announce that Darktrace / OT has been named a Market Leader in Omdia’s  2025 Market Radar for OT Cybersecurity Platforms. We believe this highlights our unique capabilities in the OT security market and follows similar recognition from Gartner who recently named Darktrace / OT as the sole Visionary in in the Magic Quadrant for Cyber Physical Systems (CPS) Protection Platforms market.

Historically, IT and OT systems have been managed separately, creating challenges due to the differences of priorities between the two domains. While both value availability, IT emphasizes confidentiality and integrity whereas OT focuses on safety and reliability. Organizations are increasingly converging these systems to reap the benefits of automation, efficiency, and productivity (1).

Omdia’s research highlights that decision makers are increasingly prioritizing comprehensive security coverage, centralized management, and advanced cybersecurity capabilities when selecting OT security solutions (1).

Rising productivity demands have driven the convergence of OT, IT, and cloud-connected systems, expanding attack surfaces and exposing vulnerabilities. Darktrace / OT provides a comprehensive OT security solution, purpose-built for critical infrastructure, offering visibility across OT, IoT, and IT assets, bespoke risk management, and industry-leading threat detection and response powered by Self-Learning AITM.

Figure 1: Omdia vendor overview for OT cybersecurity platforms
Figure 1: Omdia vendor overview for OT cybersecurity platforms

An AI-first approach to OT security  

Many OT security vendors have integrated AI into their offerings, often leveraging machine learning for anomaly detection and threat response. However, only a few have a deep-rooted history in AI, with longstanding expertise shaping their approach beyond surface-level adoption.

The Omdia Market Radar recognizes that Darktrace has extensive background in the AI space:

“Darktrace has invested extensively in AI research to fuel its capabilities since 2013 with 200-plus patent applications, providing anomaly detection with a significant level of customization, helping with SOC productivity and efficiency, streamlining to show what matters for OT.” (1)

Unlike other security approaches that rely on existing threat data, Darktrace / OT achieves this through Self-Learning AI that understands normal business operations, detecting and containing known and unknown threats autonomously, thereby reducing Sec Ops workload and ensuring minimal downtime

This approach extends to incident investigations where an industry-first Cyber AI AnalystTM automatically investigates all relevant threats across IT and OT, prioritizes critical incidents, and then summarizes findings in an easily understandable view—bringing production engineers and security analysts together to communicate and quickly take appropriate action.

Balancing autonomous response with human oversight

In OT environments where uptime is essential, autonomous response technology can be approached with apprehension. However, Darktrace offers customizable response actions that can be set to “human confirmation mode.”

Omdia recognizes that our approach provides customizable options for autonomous response:

“Darktrace’s autonomous response functionality enforces normal, expected behavior. This can be automated but does not need to be from the beginning, and it can be fine-tuned. Alternative step-by-step mitigations are clearly laid out step-by-step and updated based on organizational risk posture and current level of progress.” (1)

This approach allows security and production to keep humans-in-the-loop with pre-defined actions for potential attacks, enforcing normal to contain a threat, and allowing production to continue without disruption.  

Bespoke vulnerability and risk management

In the realm of OT security, asset management takes precedent as one of the key focus points for organizations. With a large quantity of assets to manage, practitioners are overwhelmed with information with no real way to prioritize or apply them to their unique environment.

Darktrace / OT is recognized by Omdia as having:

“Advanced risk management capabilities that showcase metrics on impact, exploit difficulty, and estimated cost of an attack […] Given the nascency of this capability (April 2024), it is remarkably granular in depth and insight.” (1)

Enabling this is Darktrace’s unique approach to AI extends to risk management capabilities for OT. Darktrace / OT understands customers’ unique risks by building a comprehensive and contextualized picture that goes beyond isolated CVE scoring. It combines attack path modeling with MITRE ATT&CK  techniques to provide hardening recommendations regardless of patching availability and gives you a clearer view of the potential impact of an attack from APT groups.

Modular, scalable security for industrial environments

Organizations need flexibility when it comes to OT security, some want a fully integrated IT-OT security stack, while others prefer a segregated approach due to compliance or operational concerns. The Darktrace ActiveAI Security Platform offers integrated security across multiple domains, allowing flexibility and unification across IT and OT security. The platform combines telemetry from all areas of your digital estate to detect and respond to threats, including OT, network, cloud, email, and user identities.

Omdia recognizes Darktrace’s expansive coverage across multiple domains as a key reason why organizations should consider Darktrace / OT:

“Darktrace’s modular and platform, approach offer’s integrated security across multiple domains. It offers the option of Darktrace / OT as a separate platform product for those that want to segregate IT and OT cybersecurity or are not yet in a position to secure both domains in tandem. The deployment of Darktrace’s platform is flexible—with nine different deployment options, including physical on-premises, virtual, cloud, and hybrid.” (1)

With flexible deployment options, Darktrace offers security teams the ability to choose a model that works best for their organization, ensuring that security doesn’t have to be a “one-size-fits-all” approach.

Conclusion: Why Darktrace / OT stands out in Omdia’s evaluation

Omdia’s 2025 Market Radar for OT Cybersecurity Platforms provides a technical-first, vendor-agnostic evaluation, offering critical insights for organizations looking to strengthen their OT security posture. Darktrace’s recognition as a Market Leader reinforces its unique AI-driven approach, flexible deployment options, and advanced risk management capabilities as key differentiators in an evolving threat landscape.

By leveraging Self-Learning AI, autonomous response, and real-world risk analysis, Darktrace / OT enables organizations to detect, investigate, and mitigate threats before they escalate, without compromising operational uptime.

Read the full report here!

References

  1. www.darktrace.com/resources/darktrace-named-a-market-leader-in-the-2025-omdia-market-radar-for-ot-cybersecurity-platforms
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About the author
Pallavi Singh
Product Marketing Manager, OT Security & Compliance

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Cloud

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April 2, 2025

Fusing Vulnerability and Threat Data: Enhancing the Depth of Attack Analysis

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Cado Security, recently acquired by Darktrace, is excited to announce a significant enhancement to its data collection capabilities, with the addition of a vulnerability discovery feature for Linux-based cloud resources. According to Darktrace’s Annual Threat Report 2024, the most significant campaigns observed in 2024 involved the ongoing exploitation of significant vulnerabilities in internet-facing systems. Cado’s new vulnerability discovery capability further deepens its ability to provide extensive context to security teams, enabling them to make informed decisions about threats, faster than ever.

Deep context to accelerate understanding and remediation

Context is critical when understanding the circumstances surrounding a threat. It can also take many forms – alert data, telemetry, file content, business context (for example asset criticality, core function of the resource), and risk context, such as open vulnerabilities.

When performing an investigation, it is common practice to understand the risk profile of the resource impacted, specifically determining open vulnerabilities and how they may relate to the threat. For example, if an analyst is triaging an alert related to an internet-facing Webserver running Apache, it would greatly benefit the analyst to understand open vulnerabilities in the Apache version that is running, if any of them are exploitable, whether a fix is available, etc. This dataset also serves as an invaluable source when developing a remediation plan, identifying specific vulnerabilities to be prioritised for patching.

Data acquisition in Cado

Cado is the only platform with the ability to perform full forensic captures as well as utilize instant triage collection methods, which is why fusing host-based artifact data with vulnerability data is such an exciting and compelling development.

The vulnerability discovery feature can be run as part of an acquisition – full or triage – as well as independently using a fast ‘Scan only’ mode.

Figure 1: A fast vulnerability scan being performed on the acquired evidence

Once the acquisition has completed, the user will have access to a ‘Vulnerabilities’ table within their investigation, where they are able to view and filter open vulnerabilities (by Severity, CVE ID, Resource, and other properties), as well as pivot to the full Event Timeline. In the Event Timeline, the user will be able to identify whether there is any malicious, suspicious or other interesting activity surrounding the vulnerable package, given the unified timeline presents a complete chronological dataset of all evidence and context collected.

Figure 2: Vulnerabilities discovered on the acquired evidence
Figure 3: Pivot from the Vulnerabilities table to the Event Timeline provides an in-depth view of file and process data associated with the vulnerable package selected. In this example, Apache2.

Future work

In the coming months, we’ll be releasing initial versions of highly anticipated integrations between Cado and Darktrace, including the ability to ingest Darktrace / CLOUD alerts which will automatically trigger a forensic capture (as well as a vulnerability discovery) of the impacted assets.

To learn more about how Cado and Darktrace will combine forces, request a demo today.

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About the author
Paul Bottomley
Director of Product Management, Cado
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