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January 4, 2023

BlackMatter's Smash-and-Grab Ransom Attack Incident Analysis

Stay informed on cybersecurity trends! Read about a BlackMatters ransom attack incident and Darktrace's analysis on how RESPOND could have stopped the attack.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
The Darktrace Analyst Team
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04
Jan 2023

Only a few years ago, popular reporting announced that the days of smash-and-grab attacks were over and that a new breed of hackers were taking over with subtler, ‘low-and-slow’ tactics [1]. Although these have undoubtedly appeared, smash-and-grab have quickly become overlooked – perhaps with worrying consequences. Last year, Google saw repeated phishing campaigns using cookie theft malware and most recently, reports of hacktivists using similar techniques have been identified during the 2022 Ukraine Conflict [2 & 3]. Where did their inspiration come from? For larger APT groups such as BlackMatter, which first appeared in the summer of 2021, smash-and-grabs never went out of fashion.

This blog dissects a BlackMatter ransomware attack that hit an organization trialing Darktrace back in 2021. The case reveals what can happen when a security team does not react to high-priority alerts. 

When entire ransomware attacks can be carried out over the course of just 48 hours, there is a high risk to relying on security teams to react to detection notifications and prevent damage before the threat escalates. Although there has been hesitancy in its uptake [4], this blog also demonstrates the need for automated response solutions like Darktrace RESPOND.

The Name Game: Untangling BlackMatter, REvil, and DarkSide

Despite being a short-lived criminal organization on the surface [5], a number of parallels have now been drawn between the TTPs (Tactics, Techniques and Procedures) of the newer BlackMatter group and those of the retired REvil and DarkSide organizations [6]. 

Prior to their retirement, DarkSide and REvil were perhaps the biggest names in cyber-crime, responsible for two of last year’s most devastating ransomware attacks. Less than two weeks after the Colonial Pipeline attack, DarkSide announced it was shutting down its operation [7]. Meanwhile the FBI shutdown REvil in January 2022 after its devastating Fourth of July Kaseya attacks and a failed return in September [8]. It is now suspected that members from one or both went on to form BlackMatter.

This rebranding strategy parallels the smash-and-grab attacks these groups now increasingly employ: they make their money, and a lot of noise, and when they’re found out, they disappear before organizations or governments can pull together their threat intelligence and organize an effective response. When they return days, weeks or months later, they do so having implemented enough small changes to render themselves and their attacks unrecognizable. That is how DarkSide can become BlackMatter, and how its attacks can slip through security systems trained on previously encountered threats. 

Attack Details

In September 2021 Darktrace was monitoring a US marketing agency which became the victim of a double extortion ransomware attack that bore hallmarks of a BlackMatter operation. This began when a single domain-authenticated device joined the company’s network. This was likely a pre-infected company device being reconnected after some time offline. 

Only 15 minutes after joining, the device began SMB and ICMP scanning activities towards over 1000 different internal IPs. There was also a large spike of requests for Epmapper, which suggested an intent for RPC-based lateral movement. Although one credential was particularly prominent, multiple were used including labelled admin credentials. Given it’s unexpected nature, this recon quickly triggered a chain of DETECT/Network model breaches which ensured that Darktrace’s SOC were alerted via the Proactive Threat Notification service. Whilst SOC analysts began to triage the activity, the organization failed to act on any of the alerts they received, leaving the detected threat to take root within their digital environment. 

Shortly after, a series of C2 beaconing occurred towards an endpoint associated with Cobalt Strike [9]. This was accompanied by a range of anomalous WMI bind requests to svcctl, SecAddr and further RPC connections. These allowed the initial compromised device to quickly infect 11 other devices. With continued scanning over the next day, valuable data was soon identified. Across several transfers, 230GB of internal data was then exfiltrated from four file servers via SSH port 22. This data was then made unusable to the organization through encryption occurring via SMB Writes and Moves/Renames with the randomly generated extension ‘.qHefKSmfd’. Finally a ransom note titled ‘qHefKSmfd.README.txt’ was dropped.

This ransom note was appended with the BlackMatter ASCII logo:

Figure 1- The ASCII logo which accompanied BlackMatter’s ransom note

Although Darktrace DETECT and Cyber AI Analyst continued to provide live alerting, the actor successfully accomplished their mission.  

There are numerous reasons that an organization may fail to organize a response to a threat, (including resource shortages, out of hours attacks, and groups that simply move too fast). Without Darktrace’s RESPOND capabilities enabled, the threat actors could proceed this attack without obstacles. 

Figure 2- Cyber AI Analyst breaks down the stages of the attack [Note: this screenshot is from V5 of DETECT/Network] 

How would the attack have unfolded with RESPOND?

Armed with Darktrace’s evolving knowledge of ‘self’ for the customer’s unique digital environment, RESPOND would have activated within seconds of the first network scan, which was recognized as highly anomalous. The standard action taken here would usually involve enforcing the standard ‘pattern of life’ for the compromised device over a set time period in order to halt the anomaly while allowing the business to continue operating as normal.

RESPOND constantly re-evaluates threats as attacks unfold. Had the first stage still been successful, it would have continued to take targeted action at each corresponding stage of this attack. RESPOND models would have alerted to block the external connections to C2 servers over port 443, the outbound exfil attempts and crucially the SMB write activity over port 445 related to encryption.

As DETECT and RESPOND feed into one another, Darktrace would have continued to assess its actions as BlackMatter pivoted tactics. These actions buy back critical time for security teams that may not be in operation over the weekend, and stun the attacker into place without applying overly aggressive responses that create more problems than they solve.

Ultimately although this incident did not resolve autonomously, in response to the ransom event, Darktrace offered to enable RESPOND and set it in active mode for ransomware indicators across all client and server devices. This ensured an event like this would not occur again. 

Why does RESPOND work?

Response solutions must be accurate enough to fire only when there is a genuine threat, configurable enough to let the user stay in the driver’s seat, and intelligent enough to know the right action to take to contain only the malicious activity- without disrupting normal business operations. 

This is only possible if you can establish what ‘normal’ is for any one organization. And this is how Darktrace’s RESPOND product family ensures its actions are targeted and proportionate. By feeding off DETECT alerting which highlights subtle or large deviations across the network, cloud and SaaS, RESPOND can provide a measured response to the potential threat. This includes actions such as:

  • Enforcing the device’s ‘pattern of life’ for a given length of time 
  • Enforcing the ‘group pattern of life’ (stopping a device from doing anything its peers haven’t done in the past)
  • Blocking connections of a certain type to a certain destination
  • Logging out of a cloud account 
  • ‘Smart quarantining’ an endpoint device- maintaining access to VPNs and company’s AV solution

Conclusion 

In its report on BlackMatter [10], CISA recommended that organizations invest in network monitoring tools with the capacity to investigate anomalous activity. Picking up on unusual behavior rather than predetermined rules and signatures is an important step in fighting back against new threats. As this particular story shows, however, detection alone is not always enough. Turning on RESPOND, which takes immediate and precise action to contain threats, regardless of when and where they come in, is the best way to counter smash-and-grab attacks and protect organizations’ digital assets. There is little doubt that the threat actors behind BlackMatter will or have already returned with new names and strategies- but organizations with RESPOND will be ready for them.

Appendices

Darktrace Model Detections (in order of breach)

Those with the ‘PTN’ prefix were alerted directly to Darktrace’s 24/7 SOC team.

  • Device / ICMP Address Scan
  • Device / Suspicious SMB Scanning Activity
  • (PTN) Device / Suspicious Network Scan Activity
  • Anomalous Connection / SMB Enumeration
  • Device / Possible RPC Lateral Movement
  • Device / Active Directory Reconnaissance
  • Unusual Activity / Possible RPC Recon Activity
  • Device / Possible SMB/NTLM Reconnaissance
  • Compliance / Default Credential Usage
  • Device / New or Unusual Remote Command Execution
  • Anomalous Connection / New or Uncommon Service Control
  • Device / New or Uncommon SMB Named Pipe
  • Device / SMB Session Bruteforce
  • Device / New or Uncommon WMI Activity
  • (PTN) Device / Multiple Lateral Movement Model Breaches
  • Compromise / Sustained SSL or HTTP Increase
  • Compromise / SSL or HTTP Beacon
  • Compromise / Sustained TCP Beaconing Activity To Rare Endpoint
  • Device / Anomalous SMB Followed By Multiple Model Breaches
  • Device / Anomalous RDP Followed By Multiple Model Breaches
  • Anomalous Server Activity / Rare External from Server
  • Anomalous Connection / Anomalous SSL without SNI to New External
  • Anomalous Connection / Rare External SSL Self-Signed
  • Device / Long Agent Connection to New Endpoint
  • Compliance / SMB Drive Write
  • Anomalous Connection / Unusual Admin SMB Session
  • Anomalous Connection / High Volume of New or Uncommon Service Control
  • Anomalous Connection / Unusual Admin RDP Session
  • Device / Suspicious File Writes to Multiple Hidden SMB Shares
  • Anomalous Connection / Multiple Connections to New External TCP Port
  • Compliance / SSH to Rare External Destination
  • Anomalous Connection / Uncommon 1 GiB Outbound
  • Anomalous Connection / Data Sent to Rare Domain
  • Anomalous Connection / Download and Upload
  • (PTN) Unusual Activity / Enhanced Unusual External Data Transfer
  • Anomalous File / Internal / Additional Extension Appended to SMB File
  • (PTN) Compromise / Ransomware / Suspicious SMB Activity

List of IOCs 

Reference List 

[1] https://www.designnews.com/industrial-machinery/new-age-hackers-are-ditching-smash-and-grab-techniques 

[2] https://cybernews.com/cyber-war/how-do-smash-and-grab-cyberattacks-help-ukraine-in-waging-war/

[3] https://blog.google/threat-analysis-group/phishing-campaign-targets-youtube-creators-cookie-theft-malware/

[4] https://www.ukcybersecuritycouncil.org.uk/news-insights/articles/the-benefits-of-automation-to-cyber-security/

[5] https://techcrunch.com/2021/11/03/blackmatter-ransomware-shut-down/ 

[6] https://www.trellix.com/en-us/about/newsroom/stories/research/blackmatter-ransomware-analysis-the-dark-side-returns.html

[7] https://www.nytimes.com/2021/05/14/business/darkside-pipeline-hack.html

[8] https://techcrunch.com/2022/01/14/fsb-revil-ransomware/ 

[9] https://www.virustotal.com/gui/domain/georgiaonsale.com/community

[10] https://www.cisa.gov/uscert/ncas/alerts/aa21-291a

Credit to: Andras Balogh, SOC Analyst and Gabriel Few-Wiegratz, Threat Intelligence Content Production Lead

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
The Darktrace Analyst Team

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September 15, 2025

SEO Poisoning and Fake PuTTY sites: Darktrace’s Investigation into the Oyster backdoor

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What is SEO poisoning?

Search Engine Optimization (SEO) is the legitimate marketing technique of improving the visibility of websites in organic search engine results. Businesses, publishers, and organizations use SEO to ensure their content is easily discoverable by users. Techniques may include optimizing keywords, creating backlinks, or even ensuring mobile compatibility.

SEO poisoning occurs when attackers use these same techniques for malicious purposes. Instead of improving the visibility of legitimate content, threat actors use SEO to push harmful or deceptive websites to the top of search results. This method exploits the common assumption that top-ranking results are trustworthy, leading users to click on URLs without carefully inspecting them.

As part of SEO poisoning, the attacker will first register a typo-squatted domain, slightly misspelled or otherwise deceptive versions of real software sites, such as putty[.]run or puttyy[.]org. These sites are optimized for SEO and often even backed by malicious Google ads, increasing the visibility when users search for download links. To achieve that, threat actors may embed pages with strategically chosen, high-value keywords or replicate content from reputable sources to elevate the domain’s perceived authority in search engine algorithms [4]. In more advanced operations, these tactics are reinforced with paid promotion, such as Google ads, enabling malicious domains to appear above organic search results as sponsored links. This placement not only accelerates visibility but also impacts an unwarranted sense of legitimacy to unsuspected users.

Once a user lands on one of these fake pages, they are presented with what looks like a legitimate software download option. Upon clicking the download indicator, the user will be redirected to another separate domain that actually hosts the payload. This hosting domain is usually unrelated to the nominally referenced software. These third-party sites can involve recently registered domains but may also include legitimate websites that have been recently compromised. By hosting malware on a variety of infrastructure, attackers can prolong the availability of distribution methods for these malicious files before they are taken down.

What is the Oyster backdoor?

Oyster, also known as Broomstick or CleanUpLoader, is a C++ based backdoor malware first identified in July 2023. It enables remote access to infected systems, offering features such as command-line interaction and file transfers.

Oyster has been widely adopted by various threat actors, often as an entry point for ransomware attacks. Notable examples include Vanilla Tempest and Rhysida ransomware groups, both of which have been observed leveraging the Oyster backdoor to enhance their attack capabilities. Vanilla Tempest is known for using Oyster’s stealth persistence to maintain long-term access within targeted networks, often aligning their operations with ransomware deployment [5]. Rhysida has taken this further by deploying Oyster as an initial access tool in ransomware campaigns, using it to conduct reconnaissance and move laterally before executing encryption activities [6].

Once installed, the backdoor gathers basic system information before communicating with a command-and-control (C2) server. The malware largely relies on a ‘cmd.exe’ instance to execute commands and launch other files [1].

In previous SEO poisoning cases, the file downloaded from the fake pages is not just PuTTY, but a trojanized version that includes the stealthy Oyster backdoor. PuTTY is a free and open-source terminal emulator for Windows that allows users to connect to remote servers and devices using protocols like SSH and Telnet. In the recent campaign, once a user visits the fake software download site, ranked highly through SEO poisoning, the malicious payload is downloaded through direct user interaction and subsequently installed on the local device, initiating the compromise. The malware then performs two actions simultaneously: it installs a fully functional version of PuTTY to avoid user suspicion, while silently deploying the Oyster backdoor. Given PuTTY’s nature, it is prominently used by IT administrators with highly privileged account as opposed to standard users in a business, possibly narrowing the scope of the targets.

Oyster’s persistence mechanism involves creating a Windows Scheduled Task that runs every few minutes. Notably, the infection uses Dynamic Link Library (DLL) side loading, where a malicious DLL, often named ‘twain_96.dll’, is executed via the legitimate Windows utility ‘rundll32.exe’, which is commonly used to run DLLs [2]. This technique is frequently used by malicious actors to blend their activity with normal system operations.

Darktrace’s Coverage of the Oyster Backdoor

In June 2025, security analysts at Darktrace identified a campaign leveraging search engine manipulation to deliver malware masquerading as the popular SSH client, PuTTY. Darktrace / NETWORK’s anomaly-based detection identified signs of malicious activity, and when properly configured, its Autonomous Response capability swiftly shut down the threar before it could escalate into a more disruptive attack. Subsequent analysis by Darktrace’s Threat Research team revealed that the payload was a variant of the Oyster backdoor.

The first indicators of an emerging Oyster SEO campaign typically appeared when user devices navigated to a typosquatted domain, such as putty[.]run or putty app[.]naymin[.]com, via a TLS/SSL connection.

Figure 1: Darktrace’s detection of a device connecting to the typosquatted domain putty[.]run.

The device would then initiate a connection to a secondary domain that hosts the malicious installer, likely triggered by user interaction with redirect elements on the landing page. This secondary site may not have any immediate connection to PuTTY itself but is instead a hijacked blog, a file-sharing service, or a legitimate-looking content delivery subdomain.

Figure 2: Darktrace’s detection of the device making subsequent connections to the payload domain.

Following installation, multiple affected devices were observed attempting outbound connectivity to rare external IP addresses, specifically requesting the ‘/secure’ endpoint as noted within the declared URIs. After the initial callback, the malware continued communicating with additional infrastructure, maintaining its foothold and likely waiting for tasking instructions. Communication patterns included:

·       Endpoints with URIs /api/kcehc and /api/jgfnsfnuefcnegfnehjbfncejfh

·       Endpoints with URI /reg and user agent “WordPressAgent”, “FingerPrint” or “FingerPrintpersistent”

This tactic has been consistently linked to the Oyster backdoor, which has shown similar URI patterns across multiple campaigns [3].

Darktrace analysts also noted the sophisticated use of spoofed user agent strings across multiple investigated customer networks. These headers, which are typically used to identify the application making an HTTP request, are carefully crafted to appear benign or mimic legitimate software. One common example seen in the campaign is the user agent string “WordPressAgent”. While this string references a legitimate web application or plugin, it does not appear to correspond to any known WordPress services or APIs. Its inclusion is most likely designed to mimic background web traffic commonly associated with WordPress-based content management systems.

Figure 3: Cyber AI Analyst investigation linking the HTTP C2 activity.

Case-Specific Observations

While the previous section focused on tactics and techniques common across observed Oyster infections, a closer examination reveals notable variations and unique elements in specific cases. These distinct features offer valuable insights into the diverse operational approaches employed by threat actors. These distinct features, from unusual user agent strings to atypical network behavior, offer valuable insights into the diverse operational approaches employed by the threat actors. Crucially, the divergence in post-exploitation activity reflects a broader trend in the use of widely available malware families like Oyster as flexible entry points, rather than fixed tools with a single purpose. This modular use of the backdoor reflects the growing Malware-as-a-Service (MaaS) ecosystem, where a single initial infection can be repurposed depending on the operator’s goals.

From Infection to Data Egress

In one observed incident, Darktrace observed an infected device downloading a ZIP file named ‘host[.]zip’ via curl from the URI path /333/host[.]zip, following the standard payload delivery chain. This file likely contained additional tools or payloads intended to expand the attacker’s capabilities within the compromised environment. Shortly afterwards, the device exhibited indicators of probable data exfiltration, with outbound HTTP POST requests featuring the URI pattern: /upload?dir=NAME_FOLDER/KEY_KEY_KEY/redacted/c/users/public.

This format suggests the malware was actively engaged in local host data staging and attempting to transmit files from the target machine. The affected device, identified as a laptop, aligns with the expected target profile in SEO poisoning scenarios, where unsuspecting end users download and execute trojanized software.

Irregular RDP Activity and Scanning Behavior

Several instances within the campaign revealed anomalous or unexpected Remote Desktop Protocol (RDP) sessions occurring shortly after DNS requests to fake PuTTY domains. Unusual RDP connections frequently followed communication with Oyster backdoor C2 servers. Additionally, Darktrace detected patterns of RDP scanning, suggesting the attackers were actively probing for accessible systems within the network. This behavior indicates a move beyond initial compromise toward lateral movement and privilege escalation, common objectives once persistence is established.

The presence of unauthorized and administrative RDP sessions following Oyster infections aligns with the malware’s historical role as a gateway for broader impact. In previous campaigns, Oyster has often been leveraged to enable credential theft, lateral movement, and ultimately ransomware deployment. The observed RDP activity in this case suggests a similar progression, where the backdoor is not the final objective but rather a means to expand access and establish control over the target environment.

Cryptic User Agent Strings?

In multiple investigated cases, the user agent string identified in these connections featured formatting that appeared nonsensical or cryptic. One such string containing seemingly random Chinese-language characters translated into an unusual phrase: “Weihe river is where the water and river flow.” Legitimate software would not typically use such wording, suggesting that the string was intended as a symbolic marker rather than a technical necessity. Whether meant as a calling card or deliberately crafted to frame attribution, its presence highlights how subtle linguistic cues can complicate analysis.

Figure 4: Darktrace’s detection of malicious connections using a user agent with randomized Chinese-language formatting.

Strategic Implications

What makes this campaign particularly noteworthy is not simply the use of Oyster, but its delivery mechanism. SEO poisoning has traditionally been associated with cybercriminal operations focused on opportunistic gains, such as credential theft and fraud. Its strength lies in casting a wide net, luring unsuspecting users searching for popular software and tricking them into downloading malicious binaries. Unlike other campaigns, SEO poisoning is inherently indiscriminate, given that the attacker cannot control exactly who lands on their poisoned search results. However, in this case, the use of PuTTY as the luring mechanism possibly indicates a narrowed scope - targeting IT administrators and accounts with high privileges due to the nature of PuTTY’s functionalities.

This raises important implications when considered alongside Oyster. As a backdoor often linked to ransomware operations and persistent access frameworks, Oyster is far more valuable as an entry point into corporate or government networks than small-scale cybercrime. The presence of this malware in an SEO-driven delivery chain suggests a potential convergence between traditional cybercriminal delivery tactics and objectives often associated with more sophisticated attackers. If actors with state-sponsored or strategic objectives are indeed experimenting with SEO poisoning, it could signal a broadening of their targeting approaches. This trend aligns with the growing prominence of MaaS and the role of initial access brokers in today’s cybercrime ecosystem.

Whether the operators seek financial extortion through ransomware or longer-term espionage campaigns, the use of such techniques blurs the traditional distinctions. What looks like a mass-market infection vector might, in practice, be seeding footholds for high-value strategic intrusions.

Credit to Christina Kreza (Cyber Analyst) and Adam Potter (Senior Cyber Analyst)

Appendices

MITRE ATT&CK Mapping

·       T1071.001 – Command and Control – Web Protocols

·       T1008 – Command and Control – Fallback Channels

·       T0885 – Command and Control – Commonly Used Port

·       T1571 – Command and Control – Non-Standard Port

·       T1176 – Persistence – Browser Extensions

·       T1189 – Initial Access – Drive-by Compromise

·       T1566.002 – Initial Access – Spearphishing Link

·       T1574.001 – Persistence – DLL

Indicators of Compromise (IoCs)

·       85.239.52[.]99 – IP address

·       194.213.18[.]89/reg – IP address / URI

·       185.28.119[.]113/secure – IP address / URI

·       185.196.8[.]217 – IP address

·       185.208.158[.]119 – IP address

·       putty[.]run – Endpoint

·       putty-app[.]naymin[.]com – Endpoint

·       /api/jgfnsfnuefcnegfnehjbfncejfh

·       /api/kcehc

Darktrace Model Detections

·       Anomalous Connection / New User Agent to IP Without Hostname

·       Anomalous Connection / Posting HTTP to IP Without Hostname

·       Compromise / HTTP Beaconing to Rare Destination

·       Compromise / Large Number of Suspicious Failed Connections

·       Compromise / Beaconing Activity to External Rare

·       Compromise / Quick and Regular Windows HTTP Beaconing

·       Device / Large Number of Model Alerts

·       Device / Initial Attack Chain Activity

·       Device / Suspicious Domain

·       Device / New User Agent

·       Antigena / Network / Significant Anomaly / Antigena Breaches Over Time Block

·       Antigena / Network / External Threat / Antigena Suspicious Activity Block

·       Antigena / Network / Significant Anomaly / Antigena Significant Anomaly from Client Block

References

[1] https://malpedia.caad.fkie.fraunhofer.de/details/win.broomstick

[2] https://arcticwolf.com/resources/blog/malvertising-campaign-delivers-oyster-broomstick-backdoor-via-seo-poisoning-trojanized-tools/

[3] https://hunt.io/blog/oysters-trail-resurgence-infrastructure-ransomware-cybercrime

[4] https://www.crowdstrike.com/en-us/cybersecurity-101/social-engineering/seo-poisoning/

[5] https://blackpointcyber.com/blog/vanilla-tempest-oyster-backdoor-netsupport-unknown-infostealers-soc-incidents-blackpoint-apg/

[6] https://areteir.com/article/rhysida-using-oyster-backdoor-in-attacks/

The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.

Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.

Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.

The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content without notice.

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Christina Kreza
Cyber Analyst

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September 9, 2025

The benefits of bringing together network and email security

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In many organizations, network and email security operate in isolation. Each solution is tasked with defending its respective environment, even though both are facing the same advanced, multi-domain threats.  

This siloed approach overlooks a critical reality: email remains the most common vector for initiating cyber-attacks, while the network is the primary stage on which those attacks progress. Without direct integration between these two domains, organizations risk leaving blind spots that adversaries can exploit.  

A modern security strategy needs to unify email and network defenses, not just in name, but in how they share intelligence, conduct investigations, and coordinate response actions. Let’s take a look at how this joined-up approach delivers measurable technical, operational, and commercial benefits.

Technical advantages

Pre-alert intelligence: Gathering data before the threat strikes

Most security tools start working when something goes wrong – an unusual login, a flagged attachment, a confirmed compromise. But by then, attackers may already be a step ahead.

By unifying network and email security under a single AI platform (like the Darktrace Active AI Security Platform), you can analyze patterns across both environments in real time, even when there are no alerts. This ongoing monitoring builds a behavioral understanding of every user, device, and domain in your ecosystem.

That means when an email arrives from a suspicious domain, the system already knows whether that domain has appeared on your network before – and whether its behavior has been unusual. Likewise, when new network activity involves a domain first spotted in an email, it’s instantly placed in the right context.

This intelligence isn’t built on signatures or after-the-fact compromise indicators – it’s built on live behavioral baselines, giving your defenses the ability to flag threats before damage is done.

Alert-related intelligence: Connecting the dots in real time

Once an alert does fire, speed and context matter. The Darktrace Cyber AI Analyst can automatically investigate across both environments, piecing together network and email evidence into a single, cohesive incident.

Instead of leaving analysts to sift through fragmented logs, the AI links events like a phishing email to suspicious lateral movement on the recipient’s device, keeping the full attack chain intact. Investigations that might take hours – or even days – can be completed in minutes, with far fewer false positives to wade through.

This is more than a time-saver. It ensures defenders maintain visibility after the first sign of compromise, following the attacker as they pivot into network infrastructure, cloud services, or other targets. That cross-environment continuity is impossible to achieve with disconnected point solutions or siloed workflows.

Operational advantages

Streamlining SecOps across teams

In many organizations, email security is managed by IT, while network defense belongs to the SOC. The result? Critical information is scattered between tools and teams, creating blind spots just when you need clarity.

When email and network data flow into a single platform, everyone is working from the same source of truth. SOC analysts gain immediate visibility into email threats without opening another console or sending a request to another department. The IT team benefits from the SOC’s deeper investigative context.

The outcome is more than convenience: it’s faster, more informed decision-making across the board.

Reducing time-to-meaning and enabling faster response

A unified platform removes the need to manually correlate alerts between tools, reducing time-to-meaning for every incident. Built-in AI correlation instantly ties together related events, guiding analysts toward coordinated responses with higher confidence.

Instead of relying on manual SIEM rules or pre-built SOAR playbooks, the platform connects the dots in real time, and can even trigger autonomous response actions across both environments simultaneously. This ensures attacks are stopped before they can escalate, regardless of where they begin.

Commercial advantages

While purchasing “best-of-breed" for all your different tools might sound appealing, it often leads to a patchwork of solutions with overlapping costs and gaps in coverage. However good a “best-in-breed" email security solution might be in the email realm, it won't be truly effective without visibility across domains and an AI analyst piecing intelligence together. That’s why we think “best-in-suite" is the only “best-in-breed" approach that works – choosing a high-quality platform ensures that every new capability strengthens the whole system.  

On top of that, security budgets are under constant pressure. Managing separate vendors for email and network defense means juggling multiple contracts, negotiating different SLAs, and stitching together different support models.

With a single provider for both, procurement and vendor management become far simpler. You deal with one account team, one support channel, and one unified strategy for both environments. If you choose to layer on managed services, you get consistent expertise across your whole security footprint.

Even more importantly, an integrated AI platform sets the stage for growth. Once email and network are under the same roof, adding coverage for other attack surfaces – like cloud or identity – is straightforward. You’re building on the same architecture, not bolting on new point solutions that create more complexity.

Check out the white paper, The Modern Security Stack: Why Your NDR and Email Security Solutions Need to Work Together, to explore these benefits in more depth, with real-world examples and practical steps for unifying your defenses.

[related-resource]

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Mikey Anderson
Product Marketing Manager, Network Detection & Response
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