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April 8, 2024

Balada Injector: Darktrace’s Investigation into the Malware Exploiting WordPress Vulnerabilities

This blog explores Darktrace’s detection of Balada Injector, a malware known to exploit vulnerabilities in WordPress to gain unauthorized access to networks. Darktrace was able to define numerous use-cases within customer environments which followed previously identified patterns of activity spikes across multiple weeks.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Justin Torres
Cyber Analyst
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08
Apr 2024

Introduction

With millions of users relying on digital platforms in their day-to-day lives, and organizations across the world depending on them for their business operations, they have inevitably also become a prime target for threat actors. The widespread exploitation of popular services, websites and platforms in cyber-attacks highlights the pervasive nature of malicious actors in today’s threat landscape.

A prime illustration can be seen within the content management system WordPress. Its widespread use and extensive plug-in ecosystem make it an attractive target for attackers aiming to breach networks and access sensitive data, thus leading to routine exploitation attempts. In the End of Year Threat Report for 2023, for example, Darktrace reported that a vulnerability in one WordPress plug-in, namely an authentication bypass vulnerability in miniOrange's Social Login and Register. Darktrace observed it as one of the most exploited vulnerabilities observed across its customer base in the latter half of 2023.

Between September and October 2023, Darktrace observed a string of campaign-like activity associated with Balada Injector, a malware strain known to exploit vulnerabilities in popular plug-ins and themes on the WordPress platform in order to inject a backdoor to provide further access to affected devices and networks. Thanks to its anomaly-based detection, Darktrace DETECT™ was able to promptly identify suspicious connections associated with the Balada Injector, ensuring that security teams had full visibility over potential post-compromise activity and allowing them to act against offending devices.

What is Balada Injector?

The earliest signs of the Balada Injector campaign date back to 2017; however, it was not designated the name Balada Injector until December 2022 [1]. The malware utilizes plug-ins and themes in WordPress to inject a backdoor that redirects end users to malicious and fake sites. It then exfiltrates sensitive information, such as database credentials, archive files, access logs and other valuable information which may not be properly secured [1]. Balada Injector compromise activity is also reported to arise in spikes of activity that emerge every couple of weeks [4].

In its most recent attack activity patterns, specifically in September 2023, Balada Injector exploited a cross-site scripting (XSS) vulnerability in CVE-2023-3169 associated with the tagDiv composer plug-in. Some of the injection methods observed included HTML injections, database injections, and arbitrary file injections. In late September 2023, a similar pattern of behavior was observed, with the ability to plant a backdoor that could execute PHP code and install a malicious WordPress plug-in, namely ‘wp-zexit’.

According to external security researchers [2], the most recent infection activity spikes for Balada Injector include the following:

Pattern 1: ‘stay.decentralappps[.]com’ injections

Pattern 2: Autogenerated malicious WordPress users

Pattern 3: Backdoors in the Newspaper theme’s 404.php file

Pattern 4: Malicious ‘wp-zexit’ plug-in installation

Pattern 5: Three new Balada Injector domains (statisticscripts[.]com, dataofpages[.]com, and listwithstats[.]com)

Pattern 6: Promsmotion[.]com domain

Darktrace’s Coverage of Balada Injector

Darktrace detected devices across multiple customer environments making external connections to the malicious Balada Injector domains, including those associated with aforementioned six infection activity patterns. Across the incidents investigated by Darktrace, much of the activity appeared to be associated with TLS/SSL connectivity, related to Balada Injector endpoints, which correlated with the reported infection patterns of this malware. The observed hostnames were all recently registered and, in most cases, had IP geolocations in either the Netherlands or Ukraine.

In the observed cases of Balada Injector across the Darktrace fleet, Darktrace RESPOND™ was not active on the affected customer environments. If RESPOND had been active and enabled in autonomous response mode at the time of these attacks, it would have been able to quickly block connections to malicious Balada Injector endpoints as soon as they were identified by DETECT, thereby containing the threat.

Looking within the aforementioned activity patterns, Darktrace identified a Balada Injector activity within a customer’s environment on October 16, 2023, when a device was observed making a total of 9 connection attempts to ‘sleep[.]stratosbody[.]com’, a domain that had previously been associated with the malware [2]. Darktrace recognized that the endpoint had never been seen on the network, with no other devices having connected to it previously, thus treated it as suspicious.

Figure 1: The connection details above demonstrate 100% rare external connections were made from the internal device to the ‘sleep[.]stratosbody[.]com’ endpoint.

Similarly, on September 21, 2023, Darktrace observed a device on another customer network connecting to an external IP that had never previously been observed on the environment, 111.90.141[.]193. The associated server name was a known malicious endpoint, ‘stay.decentralappps[.]com’, known to be utilized by Balada Injector to host malicious scripts used to compromise WordPress sites. Although the ‘stay.decentralappps[.]com’ domain was only registered in September 2023, it was reportedly used in the redirect chain of the aforementioned stratosbody[.com] domain [2]. Such scripts can be used to upload backdoors, including malicious plug-ins, and create blog administrators who can perform administrative tasks without having to authenticate [2].

Figure 2: Advance Search results displaying the metadata logs surrounding the unusual connections to ‘stay.decentralappps[.]com’. A total of nine HTTP CONNECT requests were observed, with status messages “Proxy Authorization Required” and “Connection established”.

Darktrace observed additional connections within the same customer’s environment on October 10 and October 18, specifically SSL connections from two distinct source devices to the ‘stay.decentralappps[.]com’ endpoint. Within these connections, Darktrace observed the normalized JA3 fingerprints, “473f0e7c0b6a0f7b049072f4e683068b” and “aa56c057ad164ec4fdcb7a5a283be9fc”, the latter of which corresponds to GitHub results mentioning a Python client (curl_cffi) that is able to impersonate the TLS signatures of browsers or JA3 fingerprints [8].

Figure 3: Advanced Search query results showcasing Darktrace’s detection of SSL connections to ‘stay.decentralappps[.]com over port 443.

On September 29, 2023, a device on a separate customer’s network was observed connecting to the hostname ‘cdn[.]dataofpages[.]com’, one of the three new Balada Injector domains identified as part of the fifth pattern of activity outlined above, using a new SSL certificate via port 443. Multiple open-source intelligence (OSINT) vendors flagged this domain as malicious and associated with Balada Injector malware [9].

Figure 4: The Model Breach Event Log detailing the Balada Injector-related connections observed causing the ‘Anomalous External Activity from Critical Network Device’ DETECT model to breach.

On October 2, 2023, Darktrace observed the device of another customer connecting to the rare hostname, ‘js.statisticscripts[.]com’ with the IP address 185.39.206[.]161, both of which had only been registered in late September and are known to be associated with the Balada Injector.

Figure 5: Model Breach Event Log detailing connections to the hostname ‘js.statisticscripts[.]com’ over port 137.

On September 13, 2023, Darktrace identified a device on another customer’s network connecting to the Balada Injector endpoint ‘stay.decentralappps[.]com’ endpoint, with the destination IP 1.1.1[.]1, using the SSL protocol. This time, however, Darktrace also observed the device making subsequent connections to ‘get.promsmotion[.]com’ a subdomain of the ‘promsmotion[.]com’ domain. This domain is known to be used by Balada Injector actors to host malicious scripts that can be injected into the WordPress Newspaper theme as potential backdoors to be leveraged by attackers.

In a separate case observed on September 14, Darktrace identified a device on another environment connecting to the domain ‘collect[.]getmygateway[.]com’ with the IP 88.151.192[.]254. No other device on the customer’s network had visited this endpoint previously, and the device in question was observed repeatedly connecting to it via port 443 over the course of four days. While this specific hostname had not been linked with a specific activity pattern of Balada Injector, it was reported as previously associated with the malware in September 2023 [2].

Figure 6: Model Breach Event Log displaying a customer device making repeated connections to the endpoint ‘collect[.]getmygateway[.]com’, breaching the DETECT model ‘Repeating Connections Over 4 Days’.

In addition to DETECT’s identification of this suspicious activity, Darktrace’s Cyber AI Analyst™ also launched its own autonomous investigation into the connections. AI Analyst was able to recognize that these separate connections that took place over several days were, in fact, connected and likely represented command-and-control (C2) beaconing activity that had been taking place on the customer networks.

By analyzing the large number of external connections taking place on a customer’s network at any one time, AI Analyst is able to view seemingly isolated events as components of a wider incident, ensuring that customers maintain full visibility over their environments and any emerging malicious activity.

Figure 7: Cyber AI Analyst investigation detailing the SSL connectivity observed, including endpoint details and overall summary of the beaconing activity.

Conclusion

While Balada Injector’s tendency to interchange C2 infrastructure and utilize newly registered domains may have been able to bypass signature-based security measures, Darktrace’s anomaly-based approach enabled it to swiftly identify affected devices across multiple customer environments, without needing to update or retrain its models to keep pace with the evolving iterations of WordPress vulnerabilities.

Unlike traditional measures, Darktrace DETECT’s Self-Learning AI focusses on behavioral analysis, crucial for identifying emerging threats like those exploiting commonly used platforms such as WordPress. Rather than relying on historical threat intelligence or static indicators of compromise (IoC) lists, Darktrace identifies the subtle deviations in device behavior, such as unusual connections to newly registered domains, that are indicative of network compromise.

Darktrace’s suite of products, including DETECT+RESPOND, is uniquely positioned to proactively identify and contain network compromises from the onset, offering vital protection against disruptive cyber-attacks.

Credit to: Justin Torres, Cyber Analyst, Nahisha Nobregas, Senior Cyber Analyst

Appendices

Darktrace DETECT Model Coverage

  • Anomalous Server Activity / Anomalous External Activity from Critical Network Device
  • Anomalous Connection / Anomalous SSL without SNI to New External
  • Anomalous Connection / Rare External SSL Self-Signed
  • Compliance / Possible DNS Over HTTPS/TLS
  • Compliance / External Windows Communications
  • Compromise / Repeating Connections Over 4 Days
  • Compromise / Beaconing Activity To External Rare
  • Compromise / SSL Beaconing to Rare Destination
  • Compromise / HTTP Beaconing to Rare Destination
  • Compromise / Suspicious TLS Beaconing To Rare External
  • Compromise / Large DNS Volume for Suspicious Domain
  • Anomalous Server Activity / Outgoing from Server
  • Anomalous Server Activity / Rare External from Server
  • Device / Suspicious Domain

List of IoCs

IoC - Type - Description + Confidence

collect[.]getmygateway[.]com - Hostname - Balada C2 Endpoint

cdn[.]dataofpages[.]com - Hostname - Balada C2 Endpoint

stay[.]decentralappps[.]com - Hostname - Balada C2 Endpoint

get[.]promsmotion[.]com - Hostname - Balada C2 Endpoint

js[.]statisticscripts[.]com - Hostname - Balada C2 Endpoint

sleep[.]stratosbody[.]com - Hostname - Balada C2 Endpoint

trend[.]stablelightway[.]com - Hostname - Balada C2 Endpoint

cdn[.]specialtaskevents[.]com - Hostname - Balada C2 Endpoint

88.151.192[.]254 - IP Address - Balada C2 Endpoint

185.39.206[.]160 - IP Address - Balada C2 Endpoint

111.90.141[.]193 - IP Address - Balada C2 Endpoint

185.39.206[.]161 - IP Address - Balada C2 Endpoint

2.59.222[.]121 - IP Address - Balada C2 Endpoint

80.66.79[.]253 - IP Address - Balada C2 Endpoint

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) - User Agent - Observed User Agent in Balada C2 Connections

Gecko/20100101 Firefox/68.0 - User Agent - Observed User Agent in Balada C2 Connections

Mozilla/5.0 (Windows NT 10.0; Win64; x64) - User Agent - Observed User Agent in Balada C2 Connections

AppleWebKit/537.36 (KHTML, like Gecko) - User Agent - Observed User Agent in Balada C2 Connections

Chrome/117.0.0.0 - User Agent - Observed User Agent in Balada C2 Connections

Safari/537.36 - User Agent - Observed User Agent in Balada C2 Connections

Edge/117.0.2045.36 - User Agent - Observed User Agent in Balada C2 Connections

MITRE ATT&CK Mapping

Technique - Tactic - ID - Sub Technique

Exploit Public-Facing Application

INITIAL ACCESS

T1190

Web Protocols

COMMAND AND CONTROL

T1071.001

T1071

Protocol Tunneling

COMMAND AND CONTROL

T1572


Default Accounts

DEFENSE EVASION, PERSISTENCE, PRIVILEGE ESCALATION, INITIAL ACCESS

T1078.001

T1078

Domain Accounts

DEFENSE EVASION, PERSISTENCE, PRIVILEGE ESCALATION, INITIAL ACCESS

T1078.002

T1078

External Remote Services

PERSISTENCE, INITIAL ACCESS

T1133

NA

Local Accounts

DEFENSE EVASION, PERSISTENCE, PRIVILEGE ESCALATION, INITIAL ACCESS

T1078.003

T1078

Application Layer Protocol

COMMAND AND CONTROL

T1071

NA

Browser Extensions

PERSISTENCE

T1176

NA

Encrypted Channel

COMMAND AND CONTROL

T1573

Fallback Channels

COMMAND AND CONTROL

T1008

Multi-Stage Channels

COMMAND AND CONTROL

T1104

Non-Standard Port

COMMAND AND CONTROL

T1571

Supply Chain Compromise

INITIAL ACCESS ICS

T0862

Commonly Used Port

COMMAND AND CONTROL ICS

T0885

References

[1] https://blog.sucuri.net/2023/04/balada-injector-synopsis-of-a-massive-ongoing-wordpress-malware-campaign.html

[2] https://blog.sucuri.net/2023/10/balada-injector-targets-unpatched-tagdiv-plugin-newspaper-theme-wordpress-admins.html

[3] https://securityboulevard.com/2021/05/wordpress-websites-redirecting-to-outlook-phishing-pages-travelinskydream-ga-track-lowerskyactive/

[4] https://thehackernews.com/2023/10/over-17000-wordpress-sites-compromised.html

[5] https://www.bleepingcomputer.com/news/security/over-17-000-wordpress-sites-hacked-in-balada-injector-attacks-last-month/

[6]https://nvd.nist.gov/vuln/detail/CVE-2023-3169

[7] https://www.geoedge.com/balda-injectors-2-0-evading-detection-gaining-persistence/

[8] https[:]//github[.]com/yifeikong/curl_cffi/blob/master/README.md

[9] https://www.virustotal.com/gui/domain/cdn.dataofpages.com

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Justin Torres
Cyber Analyst

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May 20, 2026

Prompt Security in Enterprise AI: Strengths, Weaknesses, and Common Approaches

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How enterprise AI Agents are changing the risk landscape  

Generative AI Agents are changing the way work gets done inside enterprises, and subsequently how security risks may emerge. Organizations have quickly realized that providing these agents with wider access to tooling, internal information, and granting permissions for the agent to perform autonomous actions can greatly increase the efficiency of employee workflows.

Early deployments of Generative AI systems led many organizations to scope individual components as self-contained applications: a chat interface, a model, and a prompt, with guardrails placed at the boundary. Research from Gartner has shown that while the volume and scope of Agentic AI deployments in enterprise environments is rapidly accelerating, many of the mechanisms required to manage risk, trust, and cost are still maturing.

The issue now resides on whether an agent can be influenced, misdirected, or manipulated in ways that leads to unsafe behavior across a broader system.

Why prompt security matters in enterprise AI

Prompt security matters in enterprise AI because prompts are the primary way users and systems interact with Agentic AI models, making them one of the earliest and most visible indicators of how these systems are being used and where risk may emerge.

For security teams, prompt monitoring is a logical starting point for understanding enterprise AI usage, providing insight into what types of questions are being asked and tasks are being given to AI Agents, how these systems are being guided, and whether interactions align with expected behavior. Complete prompt security takes this one step further, filtering out or blocking sensitive or dangerous content to prevent risks like prompt injection and data leakage.

However, visibility only at the prompt layer can create a false sense of security. Prompts show what was asked, but not always why it was asked, or what downstream actions were triggered by the agent across connected systems, data sources, or applications.

What prompt security reveals  

The primary function of prompt security is to minimize risks associated with generative and agentic AI use, but monitoring and analysis of prompts can also grant insight into use cases for particular agents and model. With comprehensive prompt security, security teams should be able to answer the following questions for each prompt:

  • What task was the user attempting to complete?
  • What data was included in the request, and was any of the data high-risk or confidential?
  • Was the interaction high-risk, potentially malicious, or in violation of company policy?
  • Was the prompt anomalous (in comparison to previous prompts sent to the agent / model)?

Improving visibility at this layer is a necessary first step, allowing organizations to establish a baseline for how AI systems are being used and where potential risks may exist.  

Prompt security alone does not provide a complete view of risk. Further data is needed to understand how the prompt is interpreted, how context is applied, what autonomous actions the agent takes (if any), or what downstream systems are affected. Understanding the outcome of a query is just as important for complete prompt security as understanding the input prompt itself – for example, a perfectly normal, low-risk prompt may inadvertently result in an agent taking a high-risk action.

Comprehensive AI security systems like Darktrace / SECURE AI can monitor and analyze both the prompt submitted to a Generative AI system, as well as the responses and chain-of-thought of the system, providing greater insight into the behavior of the system. Darktrace / SECURE AI builds on the core Darktrace methodology, learning the expected behaviors of your organization and identifying deviations from the expected pattern of life.

How organizations address prompt security today

As prompt-level visibility has become a focus, a range of approaches have emerged to make this activity more observable and controllable. Various monitoring and logging tools aim to capture prompt inputs to be analyzed after the fact.  

Input validation and filtering systems attempt to intervene earlier, inspecting prompts before they reach the model. These controls look for known jailbreak patterns, language indicative of adversarial attacks, or ambiguous instructions which could push the system off course.

Importantly, for a prompt security solution to be accurate and effective, prompts must be continually observed and governed, rather than treated as a point-in-time snapshot.  

Where prompt security breaks down in real environments

In more complex environments, especially those involving multiple agents or extensive tool use, AI security becomes harder to define and control.

Agent-to-Agent communications can be harder to monitor and trace as these happen without direct user interaction. Communication between agents can create routes for potential context leakage between agents, unintentional privilege escalation, or even data leakage from a higher privileged agent to a lower privileged one.

Risk is shaped not just by what is asked, but by the conditions in which that prompt operates and the actions an agent takes. Controls at the orchestration layer are starting to reflect this reality. Techniques such as context isolation, scoped memory, and role-based boundaries aim to limit how far a prompt’s influence can extend.  

Furthermore, Shadow AI usage can be difficult to monitor. AI systems that are deployed outside of formal governance structures and Generative AI systems hosted on unknown endpoints can fly under the radar and can go unseen by monitoring tools, leaving a critical opening where adversarial prompts may go undetected. Darktrace / SECURE AI features comprehensive detection of Shadow AI usage, helping organizations identify potential risk areas.

How prompt security fits in a broader AI risk model

Prompt security is an important starting point, but it is not a complete security strategy. As AI systems become more integrated into enterprise environments, the risks extend to what resources the system can access, how it interprets context, and what actions it is allowed to take across connected tools and workflows.

This creates a gap between visibility and control. Prompt security alone allows security teams to observe prompt activity but falls short of creating a clear understanding of how that activity translates into real-world impact across the organization.

Closing that gap requires a broader approach, one that connects signals across human and AI agent identities, SaaS, cloud, and endpoint environments. It means understanding not just how an AI system is being used, but how that usage interacts with the rest of the digital estate.

Prompt security, in that sense, is less of a standalone solution and more of an entry point into a larger problem: securing AI across the enterprise as a whole.

Explore how Darktrace / SECURE AI brings prompt security to enterprises

Darktrace brings more than a decade of AI expertise, built on an enterprise‑wide platform designed to operate in and understand the behaviors of the complex, ambiguous environments where today’s AI now lives. With Darktrace / SECURE AI, enterprises can safely adopt, manage, monitor, and build AI within their business.  

Learn about Darktrace / SECURE AI here.

Sign up today to stay informed about innovations across securing AI.

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Jamie Bali
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May 20, 2026

State of AI Cybersecurity 2026: 77% of security stacks include AI, but trust is lagging

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Findings in this blog are taken from Darktrace’s annual State of AI Cybersecurity Report 2026.

AI is a contributing member of nearly every modern cybersecurity team. As we discussed earlier in this blog series, rapid AI adoption is expanding the attack surface in ways that security professionals have never before experienced while also empowering attackers to operate at unprecedented speed and scale. It’s only logical that defenders are harnessing the power of AI to fight back.

After all, AI can help cybersecurity teams spot the subtle signs of novel threats before humans can, investigate events more quickly and thoroughly, and automate response. But although AI has been widely adopted, this technology is also frequently misunderstood, and occasionally viewed with suspicion.

For CISOs, the cybersecurity marketplace can be noisy. Making sense of competing vendors’ claims to distinguish the solutions that truly deliver on AI’s full potential from those that do not isn’t always easy. Without a nuanced understanding of the different types of AI used across the cybersecurity stack, it is difficult to make informed decisions about which vendors to work with or how to gain the most value from their solutions. Many security leaders are turning to Managed Security Service Providers (MSSPs) for guidance and support.

The right kinds of AI in the right places?

Back in 2024, when we first conducted this annual survey, more than a quarter of respondents were only vaguely familiar with generative AI or hadn’t heard of it at all. Today, GenAI plays a role in 77% of security stacks. This percentage marks a rapid increase in both awareness and adoption over a relatively short period of time.

According to security professionals, different types of AI are widely integrated into cybersecurity tooling:

  • 67% report that their organization’s security stack uses supervised machine learning
  • 67% report that theirs uses agentic AI
  • 58% report that theirs uses natural language processing (NLP)
  • 35% report that theirs uses unsupervised machine learning

But their responses suggest that organizations aren’t always using the most valuable types of AI for the most relevant use cases.

Despite all the recent attention AI has gotten, supervised machine learning isn’t new. Cybersecurity vendors have been experimenting with models trained on hand-labeled datasets for over a decade. These systems are fed large numbers of examples of malicious activity – for instance, strains of ransomware – and use these examples to generalize common indicators of maliciousness – such as the TTPs of multiple known ransomware strains – so that the models can identify similar attacks in the future. This approach is more effective than signature-based detection, since it isn’t tied to an individual byte sequence or file hash. However, supervised machine learning models can miss patterns or features outside the training data set. When adversarial behavior shifts, these systems can’t easily pivot.

Unsupervised machine learning, by contrast, can identify key patterns and trends in unlabeled data without human input. This enables it to classify information independently and detect anomalies without needing to be taught about past threats. Unsupervised learning can continuously learn about an environment and adapt in real time.

One key distinction between supervised and unsupervised machine learning is that supervised learning algorithms require periodic updating and re-training, whereas unsupervised machine learning trains itself while it works.

The question of trust

Even as AI moves into the mainstream, security professionals are eyeing it with a mix of enthusiasm and caution. Although 89% say they have good visibility into the reasoning behind AI-generated outputs, 74% are limiting AI’s ability to take autonomous action in their SOC until explainability improves. 86% do not allow AI to take even small remediation actions without human oversight.

This model, commonly known as “human in the loop,” is currently the norm across the industry. It seems like a best-of-both-worlds approach that allows teams to experience the benefits of AI-accelerated response without relinquishing control – or needing to trust an AI system.

Keeping humans somewhat in the loop is essential for getting the best out of AI. Analysts will always need to review alerts, make judgement calls, and set guardrails for AI's behavior. Their input helps AI models better understand what “normal” looks like, improving their accuracy over time.

However, relying on human confirmation has real costs – it delays response, increases the cognitive burden analysts must bear, and creates potential coverage gaps when security teams are overwhelmed or unavailable. The traditional model, in which humans monitor and act on every alert, is no longer workable at scale.

If organizations depend too heavily on in-the-loop humans, they risk recreating the very problem AI is meant to solve: backlogs of alerts waiting for analyst review. Removing the human from the loop can buy back valuable time, which analysts can then invest in building a proactive security posture. They can also focus more closely on the most critical incidents, where human attention is truly needed.

Allowing AI to operate autonomously requires trust in its decision-making. This trust can be built gradually over time, with autonomous operations expanding as trust grows. But it also requires knowledge and understanding of AI — what it is, how it works, and how best to deploy it at enterprise scale.

Looking for help in all the right places

To gain access to these capabilities in a way that’s efficient and scalable, growing numbers of security leaders are looking for outsourced support. In fact, 85% of security professionals prefer to obtain new SOC capabilities in the form of a managed service.

This makes sense: Managed Security Service Providers (MSSPs) can deliver deep, continuously available expertise without the cost and complexity of building an in-house team. Outsourcing also allows organizations to scale security coverage up or down as needs change, stay current with evolving threats and regulatory requirements, and leverage AI-native detection and response without needing to manage the AI tools themselves.

Preferences for MSSP-delivered security operations are particularly strong in the education, energy (87%), and healthcare sectors. This makes sense: all are high-value targets for threat actors, and all tend to have limited cybersecurity budgets, so the need for a partner who can deliver affordable access to expertise at scale is strong. Retailers also voiced a strong preference for MSSP-delivered services. These companies are tasked with managing large volumes of consumer personal and financial data, and with transforming an industry traditionally thought of as a late adopter to a vanguard of cyber defense. Technology companies, too, have a marked preference for SOC capabilities delivered by MSSPs. This may simply be because they understand the complexity of the threat landscape – and the advantages of specialized expertise — so well.

In order to help as many organizations as possible – from major enterprises to small and midmarket companies – benefit from enterprise-grade, AI-native security, Darktrace is making it easier for MSSPs to deliver its technology. The ActiveAI Security Portal introduces an alert dashboard designed to increase the speed and efficiency of alert triage, while a new AI-powered managed email security solution is giving MSSPs an edge in the never-ending fight against advanced phishing attacks – helping partners as well as organizations succeed on the frontlines of cyber defense.

Explore the full State of AI Cybersecurity 2026 report for deeper insights into how security leaders are responding to AI-driven risks.

Learn more about securing AI in your enterprise.

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